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Ahead4babies

Oral & Maxillofacial Surgery, Paediatrics

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

The Royal Marsden Private Care - Cavendish Square

Oncology

I have been under the care of Dr Alistair Ring since September 2024, and from my very first visit to The Royal Marsden, I knew I had made the right decision to begin chemotherapy there. During our initial consultation, Dr Ring immediately put me at ease, even though I had just received a difficult test result minutes before our meeting. He took the time to explain the Oncotype test for example and the treatment options available, making it clear that every step of my care would be centred around me. Dr Ring’s attention to detail and his encouragement to ask questions gave me great confidence and helped me feel empowered throughout my treatment. Following chemotherapy, I began medication that induced menopause, and thanks to his early guidance on potential side effects and how to manage them, I felt fully prepared. I also appreciate that he has been open to ongoing conversations about my treatment, including exploring HRT options, this openness means a great deal. The clinical staff at The Royal Marsden have been exceptional. They have consistently provided compassionate, professional care, and I genuinely look forward to seeing them at each follow-up. They remember small details and speak to me as a person, not just a patient, which makes every visit a positive experience. I cannot recommend Dr Ring and The Royal Marsden highly enough. I am deeply grateful for the outstanding care and support I have received and continue to receive from the entire team.

Dr Zinu Philipose

Gastroenterologist

From my first appointment, Dr. Philipose demonstrated exceptional professionalism and care. He listened attentively to my concerns, asked thoughtful questions, and explained his reasoning behind each test in a way that was easy to understand. The diagnostic process felt thorough and purposeful rather than rushed. What stood out most was his focus on identifying the root cause. He connected the findings from multiple tests, walked me through the results step‑by‑step, and outlined the likely diagnosis with clarity and confidence. I appreciated how he balanced technical detail with plain language, making it easy to make informed decisions. The follow‑ups were equally impressive: clear next steps, timely check‑ins, and a structured plan that made me feel supported throughout. Communication was prompt, and any adjustments to the plan were explained transparently. Overall, Dr. Philipose combines deep clinical expertise with genuine patient care. I left each interaction feeling heard, informed, and reassured. I’m very grateful for his help and would recommend him without hesitation.

Weymouth Street Hospital

Breast Surgery, Obstetrics & Gynaecology, + 12 more

I am so thrilled with my experience at Weymouth Street Hospital, London, after having had cataracts removed in both of my eyes, by Mr Hove of Blue Fin Vision. I can see clearly now, both distance and close up, reading, computer etc, etc.. ; no need for any glasses. Mr Hove is truly amazing - so caring, kind and professional. He explained everything to me in my assessment on Monday 8th December, in Chelmsford and actually had the operation in such a short time - Thursday 11th December! I am a new person now ! Doctor Carlos, the anesthetist, was also so kind and caring. I felt thoroughly at ease for my operation. Many, many thanks to everybody, including the kind nurse. My husband and I were both given a delicious meal afterwards, which was really appreciated - so welcome. Thank you very, very much for everything, everybody

Professor Vik Veer

ENT Surgeon

Professor Veer is a very professional and kind man, who obviously carers deeply about his work and his patients. I cannot thank him enough for the support and help he has given me so far, as I have felt previously that I have not been listened too when discussing my condition. Professor Veer recognised this and has arranged for me to be seen again at Queens Hospital to see him, therefore not having to pay the fees at Harley Street, and continued with investigations into my condition. Professor Veer has also reimbursed my fee, which is so kind of him.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I had a lump removed from my finger, it looked insignificant, but it was a real problem for me, making daily activities like dressing etc painful and difficult. I am still exercising to regain fell movement. The Consultant, nurses and staff were great, understanding, friendly and professional. At each step everything was explained clearly so I completely understood what was happening and when. If I needed anything my request was dealt with promptly. The hospital was clean and fresh and the staff welcoming. Overall an excellent experience.

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The procedure was so quick from the start to finish. Very pleasant staff. The good thing is I wasn't waiting too long so I was straight in & out within an hour & a half. Dr. O'Donnell is very efficient & brilliant at what he does. He is a very nice person very down to earth. Highly recommend him if you're thinking about going to get any type of bein treatment at all. Nothing was awkward at all & I was made to feel very comfortable.

Mr Francesc Malagelada

Orthopaedic Surgeon

Without hesitation, I would recommend Francesc Malagelada to anyone. He was extremely kind and patient, and conducted a truly holistic assessment. He took a genuine interest in me as a patient, carefully considering my lifestyle and the wider factors influencing my injury. His approach was driven by genuine care and expertise, rather than simply checking boxes, which made the experience both reassuring and highly professional.

Mr Arun Khajuria

Orthopaedic Surgeon

My recent visit was for a post operative 6 week check after total hip replacement. Mr Khajuria checked movement and stability of my new hip in detail, then sent me for an X-ray, after asking how the past few weeks had gone. Once the X-ray was back, Mr Khajuria gave me more detailed advice on how to strengthen and improve my mobility. The whole experience was extremely positive, especially as I felt listened to.

Ass. Prof. Dr. Dilip Nazareth

Respiratory Doctor

Dr.Nazareth is a superb Clinician with a truly wonderful friendly and reassuring manner. Completely superb in every respect. Going that extra mile to look at X-rays to give early feedback on results to save patient anxiety. Carefully explaining his initial thoughts on appropriate tests and initial treatment etc as part of the process. A warm and caring man who is a credit to the services offered by Spire.

Mr David Lawrence

Cardiothoracic Surgeon

I have everything to be grateful for under the care of Mr David Lawrence over the last 5 years. I presented with multiple primary tumours in different areas. The case was complex with competing priorities and several consultants from different disciplines involved. Thoracotomy is significant surgery for all involved. The care Mr Lawerence took pre and post op stood out. His surgery was without complications.

Mr Jacob D’Souza

Oral & Maxillofacial Surgeon

Dr D’Souza explained everything in a positive manner to me, including my partner in our discussions whenever she was present. I appreciated his ‘bedside manner’ and clear expertise. I thought his manner throughout my consultations and surgery was as good as it could be. Thank you for removing my basal cell carcinoma (skin cancer) effectively and explaining everything I needed to know. Much appreciated.

Dr Brian Clapp

Cardiologist

My appointment with Dr Clapp made me feel at ease, reassured and I appreciated that he was prepared to take time to make sure all the necessary tests and procedures were done and all boxes were ticked before giving me the all clear. He is a joy to be around and is an expert in his field. Communications were clear and all notes were provided to me quickly after appointments - thank you Natalie!

The Bespoke Clinic

Allergy Medicine, Coaching, + 5 more

This was my second appointment to get results of blood tests. Dr Neet Dang was very thorough going through the results and was able to come up with a treatment plan. As a patient I felt really listened to and Dr Neet Dang is very knowledgeable in her field and has an excellent way of explaining so that I could understand what was going on.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

Experience was very professional at the hospital & mr kaba was very compassionate to my symptoms after the operation his follow ups had been second to none & made me feel treated like a individual . My nights sleep now is complete with not waking until the alarm goes off . I can’t recommend the consultant enough thank you mr kaba