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Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

Hiba first treated me for quite a serious ankle injury. From my very first session, I immediately felt comfortable and supported by her warm and friendly presence. This injury was extremely hard for me, as it meant I could not play my favourite sport, football, which was really tough both physically and mentally. However, each week my session with Hiba became the highlight of my week. Not only is she an excellent physio who guided me through a quick, safe, and thorough recovery, but she also took the time to explain everything clearly and made sure I always understood what we were working on. She never rushed me and always listened to how I was feeling, which made me feel truly cared for. On top of that, she has an amazing sense of humour, which really helped lift my spirits and made even the hardest rehab sessions enjoyable. After recovering from my ankle injury, I unfortunately injured my knee. Without hesitation, I knew I wanted Hiba to treat me again. Having already been through a tough recovery with her, I trusted her completely and felt reassured knowing I was in excellent hands throughout the process. During my knee rehab, she was just as supportive, knowledgeable, and encouraging, constantly motivating me to keep going even when it was challenging. Thanks to Hiba’s expertise, patience, and genuine care, I was able to regain my confidence and get back to playing football, the sport I love. I could not recommend her highly enough to anyone needing physiotherapy. She truly goes above and beyond for her patients.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

I had an incredibly positive experience at Delamere and I’m very grateful for my time there which has been transformative. The programme is extremely well structured and thoughtfully designed - a really well-rounded mix of therapy, group work, education and peer support. The staff are kind, dedicated and create a safe, supportive environment where real change feels possible. I want to give special thanks to Mark, my therapist, and Gary, my mentor. Their honesty and approach made a huge difference to my recovery. I felt seen, challenged in the right ways, and supported to build real clarity and confidence. I made meaningful progress and left feeling stronger, clearer and had regained hope for the future. The only area I feel could be improved is the level of psychiatric support. During my stay, patients were offered one 15-minute appointment with the psychiatrist, which felt brief especially for those with more complex mental health needs. I would have valued more collaboration and communication around medication decisions. Strengthening this aspect of care would make an already excellent programme even better. Overall, I’m extremely thankful for my time at Delamere and would definitely recommend the centre to others seeking recovery support.

Evergreen Richmond Medical

Dermatology, Fertility Medicine, + 7 more

I am writing to express my sincere appreciation for the exceptional level of care and professionalism provided by Dr. Paciello. My experience was characterized by the following highlights: • Exceptional Availability: Dr. Paciello demonstrated remarkable flexibility by accommodating a consultation on very short notice. I am particularly grateful for her willingness to adjust her schedule to facilitate a meeting during my lunch hour. • Clarity and Communication: Throughout the process, her explanations were thorough and easily understood, ensuring complete clarity regarding my health and next steps. • Operational Convenience: The integration of on-site blood and urine diagnostic testing provided a seamless experience, significantly reducing the logistical burden of coordinating separate appointments. • Digital Accessibility: The availability of high-quality video consultations serves as a highly efficient and convenient alternative for modern patient care. In summary, Dr. Paciello provides a patient-centered approach that balances clinical excellence with administrative efficiency. I would highly recommend her services to those seeking comprehensive and flexible medical care.

Newmedica Leeds

Ophthalmology

Newmedica Leeds. 5* Care from start to finish. My optician at Specsavers suggested it was time to consider cataract surgery and I was offered an NHS referral to my choice of providers. I chose Newmedica Leeds and just over 2-3 weeks later had an initial consultation at Newmedica. Unfortunately my high blood pressure caused some problems and delayed the first cataract operation to my left eye, after 4-5 weeks weeks I had surgery on my first eye and 5-6 weeks later my second eye was done. Without exception all of the staff I met at Newmedica were friendly, helpful, and very caring. The consultant who carried out the procedure on both eyes (Mr. Kamran Khan) took the time to explain the procedure and answer my questions. During the procedures he was reassuring and calmly explained what was happening. Both procedures were carried out successfully and my sight is so much better now. I would like to give a big thank you to Mr Kamran Khan and his team and my Optometrist Summer Elyoussfi and her team for all the care and attention I received. I have no hesitation in recommending Newmedica Leeds.

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

Overall experience was poor. After initial consultation I had little or no contact with the hospital, any contact was initiated by myself. Clear lack of communication between departments. I had already paid for my procedure and waiting for a surgery slot. Surgery was scheduled for a Wednesday but received a call the Friday before basically saying if I didnt drive up that day and do a blood test, the operation couldn't go ahead. Luckily I was in a position where I could do that but imagine if I had kids, couldn't get out of work, had no car/transport. The list goes on. The actual surgery seems to have gone well. (1 week post op). But.... the whole experience was pretty poor, no, very poor. I'd have been upset if this was the NHS but this was a privately paid procedure and if it wasn't for the fact that I had already booked time off work, staff cover, kennels for my Cane Corso's (which wasn't cheap) I genuinely would have asked for my money back and gone somewhere else.

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

This is truly a very pleasant clinic. All staff put you at ease and treat you very well. I had an upper endoscopy performed by Dr Craig Mowat. He is a really patient, polite and conscientious professional man who listened to my concerns and talked me through them. He was very thorough and suggested how I could relive my symptoms mean time until my procedure, which was only a few weeks later. He explained exactly what would happen. The experience was very calm and I was put at ease. Dr Mowat told me of his findings immediately after the procedure and called me to discuss biopsy results a couple of weeks later. The whole experience was calm and quickly put my fears to rest. Thank you very much for lifting a huge weight off my mind - I can now get back to enjoying life!

Mr Benjamin Baker

Plastic Surgeon

I had a significant breast reduction in October 2025, it has literally changed my life, even in such a short space of time. The whole process made me feel really safe and looked after, I knew after the initial consultation that it was the right team and decision. Mr Baker understood perfectly my difficulties and gave me really realistic honest expectations, safe to say they were achieved and more with the best results. I am so much happier now and couldn’t recommend this procedure and team enough. The after care was wonderful, Jac was always there for any concerns and questions I had and always a little laugh along the way. There will never be the words to express my gratitude for everyone involved in my care.

One Stop Healthcare

Pain Management, Breast Surgery, + 48 more

Once Again Dr Chiraush Patel was outstandingly professional and kind. I was fortunate enough to get an appointment within an hour of calling. It cannot be overestimated how important it is to patients to have a well trained Doctor with exemplary bedside manner to help the patient to recovery. This is true of all the other GPs at One Stop, but I am lucky enough to see Dr Patel mostly. My standards are very high but Dr Patel exceeds them by miles every time I visit (I only visit sparingly). This is medicine at its very best and reminds me of when GPs were true family Dotors back before fundholding. I am fortunate indeed to have such excellent GPs. Thank you Dr Patel and OSD!

Newmedica Norwich

Ophthalmology

I went as an NHS referral for cataracts and they explained about the various options for both NHS and private. As I work full time and do a lot of computer work I decided to pay to have Rayone Galaxy toric lenses. I am so pleased with the result. After wearing glasses since early teens I am now glasses free! Mr Injarie and all the staff at the clinic were friendly and professional and made you feel at ease. Mr Injarie took time to explain everything and obviously is a brilliant surgeon. I can't thank them enough. I was so nervous about having eye surgery but from start to finish I felt in very safe hands. I would highly recommend.

Dr Deepti Cheema

Obstetrician & Gynaecologist

Miss Cheema performed an ultrasound which necessitated further investigation. I was feeling very anxious, but Miss Cheema provided reassurance and support. She showed great kindness and managed to offer me a very prompt admission for surgery to minimise my worry. The surgery was fully explained and performed skilfully and with compassion. I felt listened to, and very much part of any care decisions. Thank you so much for your 5 star care, and showing such warmth throughout my treatment.

Mr Alan David James

General Surgeon

Mr James was absolutely wonderful during my mum’s recent consultation. From the moment we arrived, he put us completely at ease and made us feel very welcome. Nothing was too much trouble — he was more than happy to explain things in detail and was very open to questions throughout. His approach was pragmatic and reassuring, and above all he came across as a truly kind, compassionate, and charming consultant. We left feeling listened to, informed, and confident in the care provided.

Mr Devaraj Srinivasamurthy

Vascular Surgeon

Mr Srinivasamurthy was kind and reassuring from our first meeting, during a pre-op telephone conversation, and throughout the procedure itself. He outlined what to expect both during and after the procedure and was able to answer my questions sensitively and clearly. He was an excellent listener and is obviously very experienced in his field. I was quite nervous prior to my procedure but he reassured me and I felt like I was in very safe hands. Thank you very much.

Dr. Arbind Gupta

Paediatrician

Dr Abind Gupta saw us and our two daughters at the spire Brentwood Hospital for their ADHD assessment and he is a very knowledgeable Doctor kind and caring and very efficient and our daughters really took to him and he pressed on with their test and our daughter received the medication she needed accordingly. we are very happy with his service and I must mention Georgia his secretary gave a concise information from the get go and she is very friendly.

Dr Anirban Maitra

Paediatrician

My daughter was very poorly and had tonsillitis and bronchitis. She was prescribed antibiotics that were not working. I went to see Dr Maitra and he prescribed new medication and within 48 hours we noticed a huge improvement. He put me at ease and ensured my daughter received the best possible care. She has had 2 follow up appointments since and I’m so grateful for the outstanding care that she has received. I couldn’t recommend highly enough.

Mr Michael Fraser

Urologist

Mr Fraser was excellent. I could tell I was in good hands. His experience was evident and when it came to identifying a suitable referral for surgery he had the contacts to make it happen instantly. At all times I was confident that he was aware of the next steps and any contingencies which had to be placed for developing scenarios. He is a very likeable person and I genuinely looked forward to seeing him and I would recommend him to anyone.

Mr Usman Hussain

Ophthalmologist

Everything was explained to us very clearly every step of the way. Mr. Hussain was polite, caring and considerate, he did an excellent job doing the treatment that was needed and managed to do it the very same day of consultation, due to my sister's disabilities nothing is very easy for her so have this done so quickly she could not have been more pleased and grateful for what he has done.