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  • User avatar

    Mr Richard Scawn

    Ophthalmologist

    5

    Verified

    I cannot recommend Richard Scawn highly enough. I went to see him following complications with my eyes, and from my very first appointment, my experience has been exceptional. By the time I found Richard, the complications had taken a significant mental and emotional toll on me. I genuinely felt that this was my last chance to get my eyes fixed, so putting my trust in another surgeon was an incredibly big decision. What immediately set Richard apart was the thoroughness of his assessment. Rather than simply looking at the appearance of my face and eyes, as I had experienced elsewhere, he actually examined my eyes properly — checking their function, my eyelids and the surrounding structures — before deciding what needed to be done. He took the time to understand exactly what had happened and, based on his findings, developed a carefully considered surgical plan specifically for me. What also spoke volumes about his integrity was that, knowing how much I had already been through and how much was riding on this for me, he actually encouraged me to seek a second opinion before making my decision. There was absolutely no pressure. For me, that demonstrated that his priority was genuinely making sure I was comfortable and making the right decision for myself. That level of care and attention gave me enormous confidence. I never felt that he was simply looking at the cosmetic appearance; he wanted to understand the underlying problem and make sure that any surgery was appropriate and properly planned. My entire journey with Richard and his team has been brilliant from day one. I have felt listened to, reassured and genuinely cared for throughout. His professionalism, knowledge, honesty and meticulous approach are outstanding. When you are trusting someone with something as delicate and important as your eyes — particularly after already experiencing complications — that level of care means more than I can put into words. I am incredibly grateful that I found Richard and would recommend him without hesitation, particularly to anyone dealing with a complex eye or eyelid issue who wants a surgeon who will take the time to properly assess and understand the problem rather than simply look at it from a cosmetic perspective.

    Seen for:

    Eye Problem
  • User avatar

    Spencer Private Hospital Canterbury

    Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

    3.5

    Verified

    Overall, there have been many aspects of my care that have been excellent, but there are also areas where I have felt disappointed and a little lost. It took a long time for me to finally receive treatment for my knee. However, once I was seen by Spencer hospitals and my procedure was arranged, the care on the day was extremely professional. From the moment I arrived at the hospital, I felt very well looked after and would rate that experience 10/10. Communication around my medication before the operation was also very good, and I have been impressed with how quickly my physiotherapy and follow-up appointment with the doctor have been arranged. My main concern is the immediate aftercare. Following the operation, I received very little feedback from the surgeon about what was found or done, what pain is considered normal, and what symptoms should concern me. I am also particularly concerned about blood clots. Given my previous history and increased risk, I expected clearer information and potentially some form of follow-up or check after surgery. At the moment, I feel unsure about what symptoms are normal following the operation and what could potentially indicate a blood clot. This has left me feeling quite anxious and somewhat unsupported. There are many aspects of the service that are exceptionally high quality. I simply feel that some additional communication and reassurance after surgery, particularly for higher-risk patients, would make a significant difference to the overall standard of care.

    Seen for:

    Knee Arthroscopy
  • User avatar

    The Female Health Doctor MK

    Diagnostics & Testing, General Practice (GP), + 1 more

    5

    Verified

    To be really honest, I am still shocked after my appointment. The whole process from booking to being seen by Dr Nikki was wonderful, but after many years of variable (and probably quite traumatic) experiences of care, I can hardly believe how easy, uplifting, and informative it was. It was really wonderful to have someone take me seriously, listen, and speak to me with genuine care and thought. I have been trying to get help for my declining health (and consequently shrinking capacity and quality of life) for years. Dr Nikki did exactly what I needed - used deep medical knowledge and experience but also brought critical/lateral thinking to my situation, which is not a typical presentation. All it took was her doing this and now I finally have a route forward to begin to address 7 years of suffering, which few doctors would even acknowledge (though some were ardent about me getting care, which kept me motivated ), despite a serious impact on my quality of life and capacity. Research and knowledge on women’s medicine is woefully far behind where it should be. If you are a woman - or a doctor looking after a woman - I cannot recommend this clinic enough. Thank you so much.

    Seen for:

    Hormone Replacement Therapy (HRT)
  • User avatar

    Mr Anil Joshi

    ENT Surgeon

    5

    Verified

    I have suffered for sometime with nasal breathing, and the aesthetic of my nose has bothered me. Throughout my whole experience, Mr Joshi was incredibly helpful and reassuring, and even though I did decide to proceed with septorhinoplasty, I never once felt pressured into doing so. I had a fairly tight timeframe to get the surgery done before my wedding and Mr Joshi made great efforts to get me booked in at a suitable time and location, for which turned out to be a lengthy surgery. On the surgery day, and following few weeks of recovery, there was a lot of information to take in and some questions I was supposed to ask during my consultations but I forgot to do so. Mr Joshi was always on had to answer those afterwards, and is very approachable. I really liked that he took a much more lifestyle based approach to my recovery rather than just following a text book and I was able to resume light gym based exercise 3 weeks after my surgery whilst being careful to preserve the results. I could not recommend him and his staff more highly.

    Seen for:

    Septorhinoplasty
  • User avatar

    Mr William Wilson

    Orthopaedic Surgeon

    5

    Verified

    Mr Wilson is an accomplished professional and his confidence set me at ease from the beginning. I was to undergo a total knee replacement which of course I found daunting.beforehand. He gave me detailed, succinct information about the procedure before the operation. He then briefed me on his handiwork directly afterwards, giving me a comprehensive update the following day when I was more lucid, which was reassuring. And then again at the 6 week follow up appointment. He was happy to answer any and all of my questions regarding the operation, my current progress and expected outcomes regarding exercise, work and getting back into sports. I’m currently at the six week mark of my recovery. It is going very well and I’m happy with my decision to go with Mr Wilson. I would have no hesitation in contacting Mr Wilson again for any other procedures as I have had a good experience. As per all of the above information, I can highly recommend him as an excellent surgeon.

    Seen for:

    Total Knee Replacement
  • User avatar

    Newmedica Newcastle

    Ophthalmology

    5

    Verified

    I was anxious about the appointment as it was an optician that referred me for eyelid surgery . Additionally as it was school holiday I had to bring my twin 6 year old grandsons. The 2 ladies on reception were welcoming . The Doctor/surgeon Miss Clarke was superb . There could have been a millionaire in the waiting room , but I felt I was treated no differently. Miss Clarke asked me salient questions about my floppy lids . After examining me she agreed that surgery would indeed help , she talked me through the surgery , I would be awake and what the procedure entailed . What to expect post-procedure, then gave me a brochure and an indicative month . The whole appointment was a comfortable and pleasant experience, which alleviated a lot of anxiety.

    Seen for:

    Eyelid Lumps and Bumps
  • User avatar

    Mr Nicholas Dixon

    Obstetrician & Gynaecologist

    5

    Verified

    Mr Dixon has been amazing in helping me manage my options and decisions as a patient. By giving me the best advice and options available for my health when discovering A large fibroid on my uterus He's diligent factual, professional, reliable, talented, pragmatic and consistent In the way that he engages with patients. He always makes times no matter how big or small the request is. I always felt safe and secure when I speak to Mr Dixon he undertook a very successful operation and removed my Fibroids. I will highly recommend Mr Nixon to any other Patient that is looking to get an accurate clear Outcome to their diagnosis. Thank you for everything Mr Dixon.

    Seen for:

    Fibroids
  • User avatar

    Practice Plus Group Surgical Centre, Devizes

    Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

    5

    Verified

    I had a very positive experience at my appointment at Damien Tucker’s clinic. From the moment I arrived, I felt welcomed, comfortable, and well cared for. Mr Tucker was professional, kind, and attentive. He took the time to listen to my concerns, explain everything clearly, and answer my questions without making me feel rushed. His knowledge and reassuring manner gave me confidence in the care I received. The whole team was friendly, helpful, and professional, and the appointment was well organised throughout. I am very grateful for the excellent care and would highly recommend Damien Tucker and his team. Thank you for such a positive experience.

    Seen for:

    Shoulder Pain
  • User avatar

    Miss Marta Garcia Vilaro

    Ophthalmologist

    5

    Verified

    I’ve had the pleasure of seeing Dr Marta twice following a diagnosis of Bell’s Palsy which had affected my eye. The booking process was quick and simple at convenient times for myself. I was always seen on time. Dr Marta conducted a very thorough examination and had an excellent manner about her. Everything was explained in a clear and easy way which put me at ease. Recommendations suggested by Dr Marta have helped enormously and equipped me with knowledge of how to manage my eye should something reoccur. I had selected Dr Marta for her specialty in treating palsy cases and very happy I did so. I wouldn’t hesitate to recommend her at all.

    Seen for:

    Eye Problem
  • User avatar

    Mr Chan Jeer

    Orthopaedic Surgeon

    5

    Verified

    This was a check up progress assessment of a TKR done by Mr Jeer 6+ Weeks earlier. Like his original pre-op assessment and operation explanation it was A1 excellent , as was tghe in in care for the 3 nights needed for me to be fit to go home. His decision not to make me wait for 7.+ Months in an attempt to get my Hb, on the low side because of a Hartmans operation 12 years ago, to a higher pre-op level, his pre- planned 2 unit post op top up combined with the A1 care i received as an in patient at the Chaucer combined to ensure the best possible outcomes. I am and will always be extremely grateful to theirs A! Team.

    Seen for:

    Total Knee Replacement
  • User avatar

    Mr Anupam Dixit

    General Surgeon

    5

    Verified

    My inguinial hernia has been with me for about six years but was worsening. On the day I phoned Mr Dixit offered free short consultation and agreed to carry out procedure after my upcoming holiday. This was successfully carried out during an afternoon surgery and I returned home early evening feeling comfortable. I required none of the pain killers given when discharged and rested as advised for two weeks. Outer dressings were removed then two weeks later all dressings were gone. Now after four weeks normality, almost, has returned. I am very pleased with the whole episode and feel fortunate to have found Mr Dixit.

    Seen for:

    Open Hernia Repair
  • User avatar

    Moorfields Private Eye Hospital

    Ophthalmology

    4.5

    Verified

    I was very interested to visit Moorfields Eye Hospital and was impressed by how they were handling so many NHS patients and also Private patients at 7.30 in the morning! I felt that everyone was being treated with respect. On the Private patients Floor I was made to feel welcome by nursing staff who came in before my surgery to ensure I was fit and well and catering staff who offered me and my husband refreshment. The nurse explained carefully how to prepare myself , what to expect and how to get ready for the Op which was very helpful. Although a routine op it can be an anxious time and they helped me to relax

    Seen for:

    Cataract Surgery
  • User avatar

    SheMed

    General (Internal) Medicine, General Practice (GP), + 2 more

    3

    Verified

    It’s not the best. I find it intrusive and not clear. They sent me the injection and I took it straightaway (as I’ve used it before) not realising I had to do a check in. Since then check ins haven’t been on time even though I’ve tried to delete past check ins to rectify this. I hate that I have to weigh and inject as my bathroom scales are 2 floors up and the injection is in the fridge downstairs so that’s an inconvenience The checks ins are not 30 seconds. I have to record and sometimes it doesn’t recognise it and then three times now it’s just logged out when I’ve come to scan the barcode on the box

    Seen for:

    Weight Loss Injections
  • User avatar

    Mr Christos Tsironis

    General Surgeon

    5

    Verified

    I couldn’t have asked for a better surgeon. From the very beginning, he was extremely professional, thorough, and understanding. He took the time to arrange all the necessary investigations to fully understand my condition and make sure I received the best possible care. I always felt listened to, supported, and reassured throughout the whole process. His kindness, patience, and professionalism made a difficult time much easier for me. I am incredibly grateful for everything he has done for me and would highly recommend him to anyone looking for an excellent, caring, and dedicated surgeon.

    Seen for:

    Gastric Bypass
  • User avatar

    The Motherhood Practice

    Midwifery

    5

    Verified

    My partner and I decided to get supported by the Motherhood Practice during my second pregnancy. The support and care we are experiencing is extremely beneficial, with ongoing communication throughout the weeks allowing us to obtain replies to any of our questions or concerns extremely quickly. The fact that visits take place at home, with the same midwife, in a relaxed environment is such a luxury, especially in my capacity as working mum. The process also allows my partner to be completely involved and engaged, which wouldn't be possible with the usual NHS visits.

    Seen for:

    Pregnancy Care
  • User avatar

    The Day Clinic

    Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

    4.75

    Verified

    Visit to The Day Clinic was fine. Appointment was easy to book and wait time was only a month. Appointment was a little late but wait time was only about 20 mins. Staff were really friendly and surgery to remove a large face cyst went well. Took about 30 mins to get it out in one piece. Have a large bloody wound 1 week after surgery. It is still healing so too soon to say how it will look going forward. I expected a scar so will need to see how it turns out say after a couple of months. So far all is well and no infection in wound which is good.

    Seen for:

    Cyst Removal

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