Find your trusted
Find your trusted Doctor

Mr Thomas Jenyon

Ophthalmologist

I recently had lens replacement surgery on both eyes, two weeks apart and the results have exceeded my expectations. My vision is now better than 20/20 and the improvement has made a huge difference to my everyday life. Following initial tests by staff to check if I was a suitable candidate for the procedure I met my surgeon, MrJenyon, who immediately inspired confidence, he completed a further eye examination and then took time to explain the entire proposed procedure clearly, including potential risks and complications. He gave me amole opportunity to ask questions and I never felt under any pressure to proceed. This allowed me to make a fully informed decision to go ahead with the surgery. I had also done my homework and knew I wanted a very experienced and successful surgeon carrying out the operation personally, which is how I came to find Mr Jenyon. The service and follow up care from the entire team was equally professional, everyone was friendly, helpful and attentive at every stage including follow up. I could not be happier with the outcome and would highly recommend arranging a consultation with Mr Jenyon to anyone seriously considering lens replacement surgery.

One Ashford Hospital

Physiotherapy, Audiology, + 20 more

I have had wonderful care and treatment at the hospital from all the nurses and other staff. However, I am concerned about several points: • My discharge paper noted that I had a knee replacement whereas I have had my hip replacement! This is a grave paperwork error! • Also, when I had an appointment with an anaesthetist the week before my operation his opinion was that I should have a general anaesthetic rather than a spinal block as I have a VP shunt to correct my hydrocephalus. When about to be anaesthetised before the operation I was put in the position for a spinal block and luckily, I queried this in time to change to the general instead. • My discharge medication notes were not clear enough especially when family members needed to read what medication I needed to take – more detail would have been more helpful. If I had not been well enough to explain what medications I needed, my family would have followed the written medication recommendations which were not clear and correct especially the medication related to aspirin. However, even with my above concerns, I still feel I can recommend ‘The One Hospital’ to be a very pleasant place to have an operation.

Medicana Winchester Clinic

Cardiology, Dental Care, + 18 more

The Medicana admin was awful. Everything needed chasing more than once, including chasing 3 times to pay my bill. I didn’t even know 2 weeks before my procedure if I needed to attend the clinic for a pre operative assessment. When I eventually spoke to someone they told me they don’t even look at that until a week before the procedure, which is no good for people like me who need to make arrangements and have to travel an hour each way to the clinic. I was promised an admission letter, which I then had to chase for twice. Eventually I received it via ‘Egress secure platform’, but none of the links would open. Some of the information in the links, such as managing the stress before an operation and potentially losing weight if necessary were needed much earlier, not 8 days before the op. The worst thing was that my admission paperwork said the person escorting me to the clinic, couldn’t stay once I had been admitted, which was hugely stressful for me, but turned out not to be true and he stayed with me all day. Lovely for me, but not so much for him as he was totally unprepared and hadn’t eaten or brought any food and there is no cafe at the clinic.

Nuffield Health Cheltenham Hospital

I can’t praise Nuffield Cheltenham enough (again) for how they looked after me. The hospital felt like a home from home, and the room itself was absolutely spotless. I honestly wanted to take the bed home with me, it was that comfortable! The nurses, carers, and all the staff were fantastic, so friendly and attentive. It was incredibly quiet, and I never felt rushed at any point. It genuinely felt like I was receiving one to one care the entire time. They made my stay as easy and relaxing as possible. The follow up appointments for my wound care were excellent. I felt completely looked after and was given plenty of clear information on the do and don’t. The treatment rooms were always spotlessly clean. My physio sessions have also been extremely helpful and a really important part of my recovery. As I mentioned in an earlier review, I feel incredibly lucky to have access to this level of care. Whenever I have the choice in the future, Nuffield will always be my first option.

Benenden Hospital

Vascular Surgery, Cosmetic (Aesthetic) Medicine, + 12 more

I was offered a cancelled appointment, meaning a 2 week earlier operation which suited me well. I arrived at 12.30 as arranged and was settled into my room. After some 5 hours of waiting or perhaps even longer, obviously fasting, with no updating from staff, I was eventually told by the Theatre Manager that my operation had had to be re-scheduled - back to my original date two weeks later. While all this was done with the utmost concern and apology it was then too late for my partner to pick me up - an hour's drive from home and now he had a drink and wouldn't drive after having done so. The result was that I had to spend a night in hospital and the only food available to me was a cheese sandwich, and this after nearly 8 hours of fasting! I accept that problems can occur in a theatre setting, but I SHOULD HAVE BEN TOLD BEFORE 6 OCLOCK AT NIGHT THAT MY OPERATION WASNT GOING TO HAPPEN, then I could have been collected and all would have ben well.

London Bridge Sports Medicine

Sports & Exercise Medicine

I saw Dr Raiman about an ongoing back problem and was very pleased to be taken seriously from the start. Before he even came into the room he had already reviewed my notes and MRI scans, so no time was wasted and I felt he understood my situation straight away. He listened carefully, asked a lot of questions, and clearly worked hard to get to the bottom of the problem. What impressed me most was that he didn’t simply leave things at the end of the consultation. He has put a clear plan in place to follow up, review how I respond to my current medication, and move on to the next stage based on the results. It was clear that he genuinely cares about getting this right for me.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Vascular Surgery, + 21 more

My care was exceptional, I was looked after incredibly well and all the medical attention I needed was met very quickly. Had prompt access to a number of expert consultants when needed. The ward staff were kind, attentive and helpful. There were some exceptions to this and a couple of the nurses were rude, disrespectful, and dismissive but this was very rare and when I raised the issues, other staff members stepped in and supported. I would say that having the occasional issue with staff is going to happen in any hospital and would like to emphasise that this was the absolute minority of staff - most of them were amazing.

Mr Sunil Sharma

Orthopaedic Surgeon

I had a recent visit to see Mr Sharma as this was my one of my follow-up appointments. I first attended Mr Sharma due to an injury i sustained. Firstly he took the time to listen to me which made me feel at ease and actually feel heard. After an assessment he then referred me onto have an MRI which then showed that I actually had more than one injury. He took the time to explained what was going on and why I was in so much pain. He then discussed/ advised a plan /treatment going forward all of which was a great success. This gentleman very professional and very caring. Highly recommended.

Central Health London

Obstetric Medicine, General Practice (GP), + 6 more

Had a great experience at Central Health throughout my pregnancy journey. The clinic is clean, well-maintained, and has a welcoming atmosphere. The nurses are professional, friendly, and approachable, making every visit a pleasant and comfortable experience. The staff are helpful and attentive, and everything is well organised, which makes the overall experience smooth and stress-free. It’s reassuring to visit a clinic where you feel welcomed and well taken care of, especially during such an important time in your life.

Mr Darren Tsang

Dentist

Had a fantastic experience at Ringway Dental having my edge composite bonding done! I was seen straight away with no waiting, and everything was explained clearly from start to finish. All my concerns were addressed, and the follow-up care has been brilliant. Darren was so kind and made me feel really comfortable throughout. I was given a card and flowers, which I thought was such a lovely, thoughtful touch. I couldn’t recommend Ringway Dental enough — thank you all for making the whole experience so positive!

Mr Alistair Mayne

Orthopaedic Surgeon

Had a multiple knee arthroscopy, Mr Mayne on my first consultation was very clear as to what I could hope to achieve by the procedure and we set a date and then procedure was done in one afternoon and I was very nervous about surgery but needed have worried ,as everyone was so professional and informative and were so lovely and reassuring from start to finish especially when I went in to theatre ! Could not have asked for better outcome thanks to Mr Maynes skills !! So happy !

The Royal Marsden - Sutton

General Surgery, Imaging (Scans), + 1 more

My experience as a private outpatient in the Day Unit at The Royal Marsden has been exceptional in every respect. The entire team is incredibly professional, knowledgeable, compassionate and attentive. I have always felt genuinely cared for, reassured and treated with kindness and dignity. The standard of care is outstanding, and I am deeply grateful to everyone who makes such a difficult journey feel that much easier. A truly world-class hospital with extraordinary staff.

Mr Pieter Gouws

Ophthalmologist

I went in for a pre procedure check for a YAG LASER Capsulotomy. However Mr Gouws founds that I had a tear in the retina in one eye. He immediately explained it to me and what the necessary procedure would have to be to repair the tear. Everything was very clear and swiftly carried out. Mr Gouws was extremely professional, gentle and kind. I am extremely grateful for his thoroughness and for dealing with the new situation promptly and calmly.

Miss Neha Sihra

Urologist

Dr. Neha is one of the most compassionate and thorough physicians I’ve ever met. Her gentle approach immediately put me at ease, and she truly listens to you as a person, not just a chart. She leaves no stone unturned, investigating every possible angle to get an accurate diagnosis and treatment plan. I am so grateful for her care and feel genuinely hopeful for the best outcome. I can't recommend her enough!

Dr. Omer Abdalla

Urologist

I would like to express my sincere thanks to Mr Omer Abdalla for performing my prostatectomy and for his professionalism and care throughout my treatment. Facing prostate cancer surgery can be a daunting experience, and I am extremely grateful to have been under his care. I would wholeheartedly recommend Mr Abdalla to anyone facing a similar situation. Thank you for everything you have done for me.

Dr Michelle Mackintosh

Obstetrician & Gynaecologist

Dr Mackintosh was very caring and thoughtful. She provided me the detailed answers I needed and developed a plan with the other doctors involved in my care. I finally felt I could relax when I met her and that she would find the best solution to my problems. She is an excellent surgeon and I recovered well from my surgery. I am very grateful to Dr Mackintosh for all her excellent care.