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Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I am currently undergoing treatment at Bourn Hall. At every single step the members of staff have exhibited amazing customer service. Every single nurse, receptionist, doctor, anaesthetist, embryologist, pharmacist and everyone there has been respectful, kind, gentle, reassuring, calm and knowledgeable. In particular, Nurse Dawn at Cambridge has gone above and beyond to support me as an autistic patient. She has patiently answered all my questions, made adjustments for my comfort, and reassured me over and over again. She even popped my teddy from my bag onto my bed for me when I was recovering from general anaesthetic which was so touching and thoughtful. I am also particularly thankful to the embryologist team who also have found ways to adhere to my special requests. I'm also thankful to the anaesthetist who held my hand as I fell asleep under general anaesthetic because I was so frightened. I cannot fault our experience at Bourn Hall.

Dorset Heart Clinic

Cardiology

Parking my car and finding the places I needed to be was a nightmare. I was afvised to leave the car in car park C which did not exist and it took me 30mins to realise it was the public car park. My instructions talked about east and west wings which no longer exist - i think maybe its now zones but did not help that C25 was not the same as ward it was ward 23. I had to talk my friend in when she came to collect me. I know the hospital is unders change but I constantly met peope who were also toally lost. The apt letter was sent by someone from Dorchestrer who obviously had no Idea that his instructions no longer applied

London Blood Tests

Clinical Genetics, Diagnostics & Testing, + 7 more

Outstanding Service and Kind Support I would like to sincerely thank the team at London Blood Tests for their kindness and professionalism. From the very beginning, they were extremely helpful in arranging the appointment, responding promptly to my questions, and making the whole process smooth and reassuring. Their communication was clear, respectful, and genuinely supportive, which made a big difference for us. It is rare to find a service that combines efficiency with such a warm and caring approach. I am truly grateful for their help and highly recommend them for their excellent service and human touch.

Mr Vladimir Revicky

Obstetrician & Gynaecologist

After suffering the effects of a prolapse for close to two years with no imminent signs of a resolution on the NHS, I opted to visit Mr. Revicky at Ross Hall Clinic, who offered an immediate solution for the medium/long term that was dealt with there and then, ending my pain and discomfort at very minimal cost. Since having the painless procedure carried out, I have suffered no further issues and am now pain-free and sleeping much better. Mr Revicky explained the options to me in a very clear and professional way and I am much indebted to him for his considerable help with my problem.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

My experience at the McIndoe centre was incredible. Throughout my surgery and stay the entire team were incredibly kind and caring. I was given plenty of reassurance prior to my surgery, everyone involved during my surgery was incredibly professional and the aftercare following my surgery was incredible. All of my nurses were incredibly kind and helpful and made the process so much easier. I had a great private room and bathroom, and the food was also great! Cannot recommend the McIndoe centre enough, they will be my first choice should I have any more procedures in future

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I understand went a procedure at Kingsbridge hospital Ballykelly. From my first appointment I was treated with care and respect. The staff were very friendly and helpful. My appointment prompt and quick. All question and queries I had where answered in a matter I could understand. On the morning of my procedure the room I was given was clean and bright. Staff were very attentive and made me feel at ease. After the op try he staff where always near taking vitals and super attentive. The staff and doctors made my stay comfortable and mostly pain free.

Dr. Iulia Danciut

General Practitioner, Neurologist

I felt truly cared for by Dr. Iulia Danciut. Every detail mattered, and she asked thoughtful, thorough questions to fully understand all related issues and aspects of life. I never felt rushed and always felt taken seriously. The patient letter I received was especially impressive — insightful, very well researched, and clearly written. It gave me confidence and reassurance. I am genuinely grateful for the attentive and professional care and would highly recommend Dr. Iulia Danciut.

Hair Medics UK

Dermatology

I have been purchasing my Hair Medication from Hair Medics UK for the last 3 + years! All I can say is not only is the custom Minoxidil Formula better than anything else I have ever found on the market... The team over at Hair Medics UK are incredibly understanding and take a professional, proactive approach to Hair Loss. Any anxiety that I once had surrounding Hair Loss has been relieved and I couldn't thank these guys enough! I couldn't recommend Hair Medics UK enough :)

Professor Shaun Preston

General Surgeon

From my initial consultation, through my surgery and finally to my follow-up consultation, Professor Preston has been nothing but professional and friendly. He made me feel at ease each and every step of the way, and he took great care to listen and also explain to me every aspect of my diagnosis, procedure and subsequent post-surgery follow-up. I cannot rate him highly enough - a very personable gentleman. Thank you.

Mr Nikhil Kharwadkar

Orthopaedic Surgeon

Dr Kharwadkar has been amazing right from the start. He listened and arranged everything smoothly. The day of the op Dr Kharwadkar reassured my mum and gave her the support she needed to keep her anxiety at bay. When we After the op he still came and checked in on mom. He has been a god send and has helped so much. He has give my mum a new lease to life. Professional, kind, supportive and amazing. Thank you so much

Avenues

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

I am so so pleased with the exceptional service from Avenues. I can’t recommend them enough. Every single staff member I have met during my journey have moved me with their kindness. I’ve never felt so valued when receiving a service before. They are always ready to answer any of your questions, and are happy to give you the time you need to feel reassured. I’m so glad to have discovered them through TikTok!

VIP Hearing Solutions London

Audiology

I was introduced to Nick Clive by my ENT surgeon following a bit of a battle with a damaged ear (rugby!). Getting over the perceived stigma of wearing a hearing aid in my early 60's the use of high quality aids was a game changer. Nick has looked after me ever since (I need regular checks and "hoovering"). I have introduced him to many friends who have, likewise, realised that aids make a huge difference.

Mr Ross Kenny

General Surgeon

In what is clearly a very worrying time Ross was extremely professional and very sensitive to all of the issues any woman would have He answered all of the questions we had and was very respectful and honest with his responses His bedside manner was very personable and impeccable which made me very comfortable when I was feeling vulnerable I would recommend Ross 100% to anybody

Dr Jennifer Jones

Dermatologist

My appointment with Dr Jones as a terrific experience - from booking, through moving swiftly from the waiting room, to (most importantly) my appointment regarding my intractable acne - was a wonderful experience. Dr Jones is very knowledgeable, with a gracious bedside manner who explained my situation and treatment clearly and concisely. Highly recommend Dr Jones!

Mrs Chloe Hall

Dietitians

Chloe helped me so much to understand my body, my blood levels, and diet. Changing to a low histamine diet really helped me and she gave me so many resources and was always happy to answer any questions I had. She was always so friendly and understand and really addressed all of my concerns. Im so grateful for the difference she made to my health.

Mr Jagwant Singh

Orthopaedic Surgeon

I had a very friendly and professional experience with this Dr Jagwant Everything was explained clearly, including my recovery progress and future development, which really put me at ease. I felt listened to and well supported. I would definitely recommend to others looking for clear, professional advice.