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Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

Usually feedback is of a negative nature but this is not one of those occasions. My experience was awesome for which I am super grateful. I have had a number of gastroscopies in my life so was nervous about what was going to happen. From the moment of my arrival I was greeted and made to feel comfortable straight away. The pre-procedure nurses were very clear, helpful and showed huge amounts of empathy about what was going to happen. When wheeled into the operating theatre I was introduced to all of the team who were to perform the procedure, all of whom had welcoming smiles and a reassuring tone (a tone that continued throughout the procedure). Dr Alan Watson was super clear, professional and again very comforting. I knew I was in safe hands. I just had a throat spray, no sedation, so was fully aware of what was going on. One action that was performed by a nurse during the procedure was to, comfortingly, rub my shoulder. I couldn’t see who it was, but such a small, seemingly insignificant action, was hugely important to me and kept me connected with humanity during the brutal fact that I had a scope down my throat. Post procedure, I was greeted with the warm smiles again and wheeled to the recovery area where again everyone was super attentive. I can’t say thank you enough for everything. The team were awesome.

Mr Christopher Theokli

ENT Surgeon

Mr Theokli and the nurse who accompanied me were very welcoming and friendly. Mr Theokli patiently listened to my problem with my ear infection. I had previously been prescribed drops by an HCA but as the problem deteriorated I then saw a nurse who prescribed antibiotics tablets. When the infection & pain continued my GP advised me to go to A&E. Recently a neighbour was there for 15 hours with serious & painful stomach problems. I have spent 13 hours with my elderly disabled mother when she couldn't keep water down and hadn't drunk anything for 24 hours. Luckily I have health insurance & was very pleased to see Mr Theokli as he suggested microsuction to which I agreed. His nurse advised me of the cost. Mr Theokli was thorough & gentle whilst performing the procedure and continually informed me of what he could see & checked that I was ok. He also prescribed different antibiotic drops as having cleared the debris in my ear, left from the infection, he could now see the infection was still present. His manner was excellent and I would recommend him to anyone. I felt I was treated as a person not just another patient. Hopefully I will not need to be seen again but if in the future I do, I will definitely contact his secretary, Alison, who was also very friendly and helpful. Many thanks.

GenesisCare Birmingham

Oncology

Upon arriving at Genesis care I was impressed by its warm, friendly and immaculate environment. The little touches like a jigsaw for patients to work on and the endless offers of coffee and biscuits were appreciated. The Staff and radiographers were incredibly professional and so very pleasant. They quickly put my mind at rest. They were really focused on making sure I was ok during the whole treatment journey. While undergoing treatment I got to meet a Penny Brohn counsellor which was very much appreciated as cancer and its treatment can be a very challenging time. Last but not least the addition of a fleet of drivers that took me to every appointment, waited for me, and drove me home was a real comfort. The drivers, like all the staff, were so friendly and chatted to me in a way that relaxed me and helped me feel calmer upon arrival. Cancer is a tough journey but everyone at Genesis Care made it much easier in so many ways. I cannot recommend the entire team, that make it work flawlessly, highly enough.

Dr Soumit Singhai

General (Internal) Medicine

My Wife, Chrissie who suffers with Dementia has been a patient of Dr Soumit Singhai for some months now. We realise there is no cure for Dementia, but Dr Singhai has been very proactive helping us by constantly trying different meds and different dosages to improve Chrissie’s daily life. Since our first visit we are delighted that Chrissie is showing improvements and being able to do some things again, that she had lost the ability to do. We will continue to see Dr Singhai for as long as is necessary. Dr Singhai is a very caring man and we are grateful that we found him.

Mr Adel Tavakkolizadeh

Orthopaedic Surgeon

I attended for an orthopaedic assessment of trigger finger and fracture damage to my right hand little finger. The consultation with Mr T was highly professional. The issues were expressed clearly and a prompt indication of possible action and the probable cost were provided. Mr T was a pleasure to deal with., as was the anaesthetist who spoke to me before the operation. The post op consultation was equally professional and informative. I am now half way through the physio programme, which is proving helpful.

Mr Chakri Munipalle

General Surgeon

The whole process of the day was so professional and personal. From the nurse who took me to theatre taking an interest in my job (and recommending a book - Lem Sissay) To the catering lady (who made sure i was fedcand watered) ,and the ward nurse who went through next steps and made sure I was ok you go home with my wife and daughter. Finally Dr Munipalle was consummate professional. I couldn't of asked for more. Keep being amazing people! Thank you Simon

Mr Yuvraj Agrawal

Orthopaedic Surgeon

So fortunate to be under the care of Dr. Agrawal . He showed excellent knowledge and confidence through out the whole process - before and after my hip replacement surgery . His clear explanations of every subject about my arthritis , my hip , possible complications and treatment given me an assurance that I am in the safe hand to proceed with my operation . And now I am doing very well with my recovery. A big thank you to Dr.Agrawal .

Dr. Ksenia Alex

Obstetrician & Gynaecologist

Dr. Alex is a truly outstanding doctor, She's very attentive, a great listener, and extremely detail-oriented. She takes the time to understand the patient’s concerns and genuinely shows interest in finding the best treatment for the problem. I felt heard, respected, and well cared for throughout the entire process. I highly recommend her to anyone looking for a compassionate and trustworthy specialist.

Dr. Himadri Chakraborty

Paediatrician

Dr Chakraborty was excellent for us. He bought clarity to a confusing lifelong situation for our son who has been really unwell. We felt confident in what we needed to do after the appointment and that we’ll be in good hands going forward too. Dr Chakraborty asked good questions, listened and was respectful. He was also kind and engaging. Many thanks!

Dr Smruta Shanbhag

Obstetrician & Gynaecologist

Miss shanbhag was very professional. She took a detailed history and examined properly. I didn’t feel dismissed when I explained my symptoms to her. She took her time to also explain what she thought was going on with me. I had some other issues and because there was still some time during the appointment she offered to help me sort them out.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

Attended for Mirena coil fitting and was very nervous. Dr Colquhoun was excellent at putting me at ease and I had full trust in her. Her manner eased my anxiety and the experience wasn’t half as bad as what I thought it would be. The clinic does not feel like a doctor’s office at all and everything is done to make patients feel comfortable.

Spire Nottingham Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Obstetrics & Gynaecology, + 23 more

Following concerning palpitations I decided to make an appointment at Spire Heslth Tollerton. I got an appointment the next day. Consultant specialisms were discussed before choosing my consultant. The hospital is clean, minimal waiting. Staff friendly. I was able to book my tests within 3 days. Excellent service.,

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

There was a delay in my appointments... taking 3 months from being referred and filling out relevant paperwork. After initial diagnostic appointment it took 4 months to actually get my diagnosis. Apparently there was a back log. But overall much quicker than NHS and very happy with the experience.

HCA Healthcare UK The Princess Grace Hospital

Breast Surgery, Urology, + 8 more

As soon as I arrived at Princess Grace Hospital I was welcomed by the reception staff who instantly put me at ease. I spoke to a few other staff in the building and everyone was very welcoming. The treatment room was well equipped and comfortable. Overall the location was also very accessible.

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 21 more

Everytime I have rung IGP whatever the query or appointment I have been treated so well whether it's a face to face appointment or telephone appointment it's the best scheme we have ever paid into and the knowledge we can see or speak to a GP with one phone call is so reassuring.

Equilibria Health

Psychology, Psychotherapy

Corinne was very good at listening to me, understanding my situation and gave me good guidance for understanding my feelings and helped with coping mechanisms At the end of our sessions I feel very positive and am happy to feel able to enjoy things again .