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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

New Forest Psychiatry

Psychiatry

The appointment itself was very positive. Dr. Robert Gordon was calm, validating, and genuinely listened. The room was quiet, warm, and set up like a cosy study, which made it feel safe rather than clinical. He explained the diagnostic impressions clearly at the end in a way that finally made sense, and it didn’t feel dismissive. I left feeling understood in a way I haven’t experienced with other services, although the level of positivity felt unexpected and left me a bit uncertain about how to interpret it. The only issue was the arrival process. My appointment was in the late evening, and reception was closed. It wasn’t clear where to check in, and I had no phone signal. I had to rely on Wi-Fi and the website photos to work out where to wait. Overall, despite the initial uncertainty about the building, the clinical experience was extremely positive. Everything went smoothly, and the assessment itself was very professional.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

I have been under Dr Raza's care for almost 3 years. I first saw him when a spinal MRI showed large fibroid. A few months ago, I had been in more discomfort than before so I decided to see Dr Raza in September. It turned out then after USG that the fibroid grew almost 60% and the additional MRI showed abnormal tissue. Dr Raza decided to perform emergency single-port robotic hysterectomy, an advanced and innovative method in the gynecology field. Although he was fully booked, he prioritised my case. Everything went well, and I recovered within a few weeks. I am so happy and so lucky that I have been under Dr Raza's care. He is an expert in his field, and always devotes more time during consultations to explain everything so that you can make informed decisions about your health. Going forward I will be seeing Dr Raza to monitor my female health.

Mr Sanjith Gnanappiragasam

Urologist

My experience with Mr Gnanappiragasam was great, I had to have a procedure with him and I was quite fearful but he kept reassuring me way before the day of it and on the day that it would be fine as it was only a half hour procedure but the fear in me was a lot On the day Mr Gnanappiragasam and his team were amazing, I was able to have the op slightly sedated so was told every step of what was being done and making sure I was ok My follow up appointment was very satisfactory and again the next steps were explained very well and leaving me with peace and not fear I highly recommend this consultant very polite, professional, empathetic and wanting the best for his patients Thank you for everything Mr Gnanappiragasam

Kidswell Health

Child & Adolescent Psychiatry, Endocrinology & Diabetes, + 3 more

I recently took my 3-year-old to Kidswell when he was feeling unwell, and we had an excellent experience from start to finish. We were able to get a same-day appointment, which was excellent. The reception staff were warm, welcoming, and very helpful. The facilities are clearly designed with kids and their parents in mind—bright, comfortable, and reassuring. The doctor who saw us was efficient, thorough, and great with my son, taking the time to make sure we understood everything. The rooms were spotless and well-organized, which added to the sense of calm during a stressful moment. Overall, a very positive and reassuring experience. Highly recommend this clinic for anyone seeking quality care for their children

OSD Healthcare

Pain Management, Breast Surgery, + 47 more

I was seen at breast clinic as a precautionary investigation I was nervous but I was met with such friendly natural staff which instantlymmade me feel at ease i was checked by the Dr then sent for a mammogram and then aent for an Uktrasound scan I am pleased to report that everything was normal and no concerns I thanked the dr profusely when he told me that everything was normal and i spoke highly to him about my having all the results within the time i was there I cannot thank you enough and thank the NHS for sending me there as I would not have ever wanted to wait for breast cancer screening results so to have them on the same night was so reassuring Thank you a nmillion times S

London Gynaecology - Richmond

Obstetrics & Gynaecology

I usually feel quite embarrassed and anxious about gynecology appointments, but my experience with Dr. Priyanka Patel and the staff was truly amazing. From the moment I arrived, everyone made me feel at ease and treated me with so much kindness and respect. Dr. Patel was incredibly gentle, patient, and understanding. She took the time to walk me through the entire procedure step by step, which really helped calm my nerves and made me feel comfortable and in control. I’m so grateful for such a compassionate and professional experience. I couldn’t recommend her more highly.

Cathedral Eye Clinic

Ophthalmology, Optometry

As per usual every part of my visit is very professional and all the communication is prompt and informative, it is good to receive a copy of the progress. My last visit was on Saturday 6th December and it was a review of the laser treatment on my left eye - I was delighted when the review confirmed that the pressure on my eye had fallen to normal - this was a 50% reduction. I only had to put one eye drop at night. This was very professional and I have a six monthly review in my diary for 2026. I would have no problems at all in recommending Cathedral Eye Clinic.

Mr Kofi Yamoah

Obstetrician & Gynaecologist

Mr Yamoah and all the Spire staff I encountered were professional and friendly in nature. I felt safe and cared for throughout my visits. Mr Yamoah was informative and communicated clearly about my surgery and recovery. Also, follow up visits were on time and meaningful. I’ve been discharged now and I know the surgery was worth the pain, discomfort and moving forward it will make a huge positive impact on my life. Thank you to all the Spire who assisted with my visits and a special thanks to Mr Yamoah who has been so supportive and caring throughout.

Ms Rachel Clarkson

Nutritionist

Always a lovely experience with Rachel. She is always so in depth when it comes to the analysis given and has a beautiful soul one can resonate with! Following the DNA way I was able to lose 1.5kg of pure fat and 1.8 kg of pure muscle before my DNA results even came in! Very excited for the outcome of getting to be the best version of me! Highly recommentd for anyone to feel better about themselves and best set oneself up to thrive! Thank you very much for everything Rachel and I cannot wait to continue going on this journey with your guidance :)

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

I saw Mr Meneown, on a follow up consultation, after recent tests. I was extremely happy with how he explained everything to me in a gentle, thorough way. He gave me the opportunity to ask questions and he answered those in a very satisfactory way. He included my husband in the conversation which was good for him.. I felt at ease during our consultations. I would recommended Mr Meneown to my friends and family. Thank you for taking good care of me during my tests etc. It was very much appreciated. Kind regards Hilary

Mr Debashis Ghosh

Breast Surgeon, General Surgeon

Dr. Ghosh is an absolutely wonderful doctor, and I couldn’t recommend him highly enough. From my very first visit, he has been empathetic, calm, and incredibly clear when explaining my diagnosis. I always felt empowered and in control of my decisions, with him thoughtfully guiding me through a very difficult process. His entire team works tirelessly to make patients feel comfortable. All of the necessary tests can be done in a single day, which greatly reduces anxiety. I’m truly grateful for the care and support I received

Mr Sasindran Ramar

General Surgeon

I needed treatment for bilateral inguinial hernias. Mr Ramar was recommended to me by a doctor friend of mine. I was a bit reluctant to have it done but having consulted with Mr Ramar I felt happy to proceed. The operation at Blackheath Hospital went well as has recovery. Cannot over emphasise the care and attention I received from Mr Ramar.

Mr Imad Zakieh

Ophthalmologist

Referred to Mr. Zakeih by my Optition for a cararact procedure. Speedy intial consultation and procedre carried out with 2 weeks. All aspects of procedure fully explained before and during the actual operation. Painless, faultless, and can highly recommend Mr. Zakieh to perform cataract procedures.

Professor Bijayendra Singh

Orthopaedic Surgeon

So, today was my final visit to the fracture clinic. After x-rays I saw Prof Singh. He was his reassuring calm self that I remember from the day of my surgery. My arm is fantastic - full of metalwork but fantastic! I urge anyone who ends up needing arm reconstruction insist on Prof Singh!

Mr Sanjay Kalra

Orthopaedic Surgeon

Mr Kalra did my total left knee replacement 18 December 2024, he explained the whole procedure. I knew I was in excellent hands. The total knee replacement was a complete success, it has changed my life. I would recommend Mr Kalra to anyone needing knee surgery. Thank-you