Find your trusted Doctor

Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

Spire Harpenden Hospital

Whilst time waiting to see Mr Khan was very quick , if I'd arrived any later I wouldn't have completed my check in and, I arrived more than the recommended 15 mins early more staff on reception required plus I don't think self checking in on tablets helps , whilst fine for me others clearly needed help.After seeing Mr Khan I needed follow up appointments for a scan and,blood/urine tests . Having waited at 1 reception for 15 minutes area to make an appointment for the tests to be brusquely told to go and make my scan appointment as it "Would save time" .When I'm 2 away from the desk don't think it was about saving my time.Then wait at the radiology department reception for another 15 minutes as only 1 person on reception, told they'll need to check with the radiologist and, would call me today as yet they haven't. Return to main outpatient reception to book tests and, amazingly I've now got 6 people in front of me ...finally get to the desk to be told can't do blood test as no one there to do them .Now had there been but because of time wasted there no longer was ? Not impressed by The Spire on this occasion, Mr Khan yes , but everything else no .

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

From my first appointment, Dr. Philipose demonstrated exceptional professionalism and care. He listened attentively to my concerns, asked thoughtful questions, and explained his reasoning behind each test in a way that was easy to understand. The diagnostic process felt thorough and purposeful rather than rushed. What stood out most was his focus on identifying the root cause. He connected the findings from multiple tests, walked me through the results step‑by‑step, and outlined the likely diagnosis with clarity and confidence. I appreciated how he balanced technical detail with plain language, making it easy to make informed decisions. The follow‑ups were equally impressive: clear next steps, timely check‑ins, and a structured plan that made me feel supported throughout. Communication was prompt, and any adjustments to the plan were explained transparently. Overall, Dr. Philipose combines deep clinical expertise with genuine patient care. I left each interaction feeling heard, informed, and reassured. I’m very grateful for his help and would recommend him without hesitation.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

This was my first colonoscopy procedure so I didn’t know what to expect and was quite anxious. Looking at the patient reviews on this site beforehand really helped me so I wanted to add my own comments here as well. The 2 day preparation for my late afternoon procedure (fasting and drinking the cleansing medication) was actually the worst part, however I followed the instructions and kept myself very hydrated throughout, that along with a couple of boiled sweets in the last couple of hours to stop the hunger pangs really helped. The clinic staff were all really friendly and helpful from the moment I arrived and talked me through the process throughout so I knew what to expect. I had sedation for the procedure itself which was completely painless, and I got the results quickly. At all times my wellbeing was prioritised by the staff, with 1 to 1 nursing and a very welcome drink and biscuit afterwards. Special thanks from me to Roberta and Dr Khan, and my aftercare nurse whose name I forgot (sorry!)

HCA Healthcare UK The Princess Grace Hospital

Breast Surgery, Urology, + 8 more

My experience with Quen was exemplary - at the time of first meeting him, my humerus had been fractured for 2-weeks & I was in pain, so he very speedily made himself available for a call to discuss the procedure, and once this had been done, booked me in for surgery the following week. On the morning of the procedure, he once again came to see me to discuss the procedure and let me ask any questions I had, which really reassured me. He then came to see me the morning post the op too, to discuss next steps. Ever since the operation, my arm has steadily been on the mend and this is no doubt down to the great care that Quen & the team have showed throughout. I've also seen Quen for two follow-up X-Rays where he has discussed the progress with me, and with this, I've been able to become more competent & confident in carrying out my day-to-day. I couldn't recommend Quen enough - not only has he been brilliant throughout but he's also a thoroughly lovely man.

Dr Arghya Sarkhel

Psychiatrist

Dr Sarkhel is a truly wonderful doctor. Every time I saw him, I really felt that he understood that my illness required a multi-modal treatment plan. He was thorough in his reviews, always carefully considering how to take the fight to my depressive episode... it felt tailored and personal to my needs. It was thanks to this that I've since felt able to take a promotion and start a family. I have a great support network too, but it's through regular medication, rTMS, meditation and time that foundations were established. Without a doubt, if I was to relapse, it would be Dr Sarkhel and his team that I'd reach out to first. My advice to anyone in a similar boat: value your mental health as you would your physical, and find a doctor who does the same.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I have had various symptoms of perimenopause over the last year or so but it came to a head a few months ago when i had a severe panic attack and seemed to develop anxiety. I am finding this difficult to cope with and the GP didn't seem to help me. I met with Dr Colquhoun and she was lovely, provided me with alot of information and advice and took me and my symptoms seriously. As a result I now have a course of action and have had HRT prescribed and a coil fitted. Whilst this is all new to me, i am feeling very positive about this plan and hopeful that I can start to feel like myself again!

Newmedica Norfolk

Ophthalmology

I have just had private cataract surgery at Newmedica Norwich, it was an exemplary experience, the staff were so welcoming and the surgeon, Mr Anas Injarie fully explained the procedure and delivered an amazing result. I no longer need contact lens, which I have been wearing for 50 years. Two months earlier Newmedica removed the cataract in my other eye under the NHS. That was a wonderful experience , going private for my remaining eye gave me the flexibility of appointment dates and a premium lens for the best possible vision. I now regret delaying the surgery, I now have two new eyes.

Cambridge Heart Clinic

Cardiology

It was a private appoint & I paid for the ILR device. That was fine but I have been disappointed with the follow up since which seems to provide no reassurance that the ILR results are being looked at / reviewed so it is a case of assuming "no news is good news". In my view this is poor, if not unsatisfactory and it seems to me an initial 3 month review email followed by half yearly emails would be welcomed by patients. Also issue of contact phone numbers would be helpful e.g. technical. episode queries

Mr Henry Clarke

Physiotherapist

Henry Clarke has been a superb asset in my road to recovery. He is very knowledgeable in his field of expertise and has been incredibly supportive. Throughout the sessions, I have been empowered with the knowledge and skills to rehab my injury in my own time, and also encouraged through times of difficulty. I feel I now have a more comprehensive understanding of how to treat an injury and have made a faster recovery than I would have without the help of Pure Sports Medicine.

Mr George McKay

Orthopaedic Surgeon

Mr McKay was excellent in pointing out options. I also loved his integrity in what could work without guarantees. He was not pushy at all. My first visit with having 4 injections by Mr McKay was excellent. As discussed I was able to go back to work the next day and am looking forward to having another procedure. Mr McKay came highly recommended to me and I would highly recommend him to any person in need of back help or support. .

Professor George Du Toit

Consultant Allergist, Paediatrician

It’s always a pleasure to see Professor Du Toit. We have been sleeping him for my son for last 8-10 years and he always makes it fun and comfortable for my son and informative for me. No question is too small to ask and his approach is very holistic and it works!! It has worked for us for years and he is still our go to for any allergy symptoms. I highly recommend Professor Du Toit.

Mr Richard P Stevenson

General Surgeon

Mr Stevenson is an excellent surgeon who carried out two colonoscopies over the past few months with great professionalism. He was kind, caring and reassuring throughout the process putting me at ease from start to finish. He explained everything as he went along and was happy to answer any questions. Thank you

Dr Simone Rofena

Obstetrician & Gynaecologist

Dr Rofena is very knowledgeable, experienced and most importantly caring professional. He is really supportive and kind person. Also he speaks in very simple language explaining couple about the stages of treatment, how it works and what to expect. Wish everyone best of luck with kind support of Dr Rofena.

Mr John Awad

Ophthalmologist

The Eyes Outpatient clinics are always very busy... But normally various tests will be done on the same visit..so be prepared to be there a while.. but the staff and the surgeon's are lovely and my experience in theatre was excellent.. everything was explained and carried out with care and professionalism

Mr Laurence Clarke

Urologist

Mr Clarke provided clear and detailed information following my recent MRI scan and in doing so, delivered positive and reassuring news. As always, he was both professional and friendly. I would have no hesitation in recommending his services.