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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I would like to pass on my sincere thanks to Dr James Noake at Pure Sports Medicine for his ongoing efforts in diagnosing a long-standing misdiagnosed knee injury following several unsuccessful procedures. Dr Noake identified relevant pathology on imaging that, unfortunately, had been missed by several other private consultants elsewhere. He then carefully administered a diagnostic injection, taking considerable time to ensure pinpoint precision through a cyst and a very small joint space. Dr Noake is clearly a very busy and sought-after clinician, yet he ensured I received an extensive first face-to-face consultation, with ample time in clinic to explore the problem thoroughly using ultrasound. He also went above and beyond by reviewing both previous and updated MRI scans, speaking to me at short notice via Zoom call during the festive period in order to review images and discuss options. I found this attention to detail and direct liaison to be exceptional as more than once I have had to wait 6-weeks between appointments at other private clinics or hospitals. Dr Noake is clearly dedicated to his craft and approaches his work with diligence, precision, and honesty. From the first point of contact, he inspired confidence through his willingness to answer questions, think critically beyond the obvious, and work collaboratively to reach informed decisions. I would highly recommend Dr Noake to anyone seeking help with complex, long-standing, or less common knee or nerve-related injuries.

Professor Sanjiv Jari

Orthopaedic Surgeon

This is my second knee replacement under Professor Jari at Spire Hospital and I am highly delighted with the result. I had my left knee replaced in 2021 and my right knee replaced in November 2025, both under Professor Jari using the Maco Robotic Surgery technique. I understand Professor Jari has performed many knee replacements using this Maco Robotic Surgery. I have had no issues with healing or infections following my surgery and the recovery is going very well. After just three weeks in recovery I am no longer using crutches for support and my Physio Therapist has signed me off as I have full mobility in my knee. Professor Jari does set a strict exercise programme which in my opinion is the key to full mobility and a quicker recovery time. I would strongly recommend anyone who is thinking of having a Knee replacement to consider the Maco Robotic Surgery under Professor Jari at the Spire Hospital. This surgery is more accurate, less painful and a quicker recovery time. I have friends who have had knee replacements done via a surgeon and they have taken much longer to recover and in some cases suffered issues following their surgery. I can only speak from my own experience but both my knee replacements are perfect. The icing on the cake for me is Professor Jari has managed to straighten both my legs so I am no longer bow legged, perfect! Stephen W

Dr Margarita Burmester

Paediatrician

We first saw Dr Burmester when our son was dealing with a prolonged series of illnesses. She was extremely thorough with her diagnostics, explained everything to us very clearly, and guided his recovery in a way that made us feel calm, reassured, and well supported throughout a very stressful time. She was also incredibly generous with her time, answering multiple follow-up questions via email, which was immensely comforting for us as anxious parents. We have been seeing her for over six months now and I would highly recommend her — she is knowledgeable, caring, and someone we trust completely with our child’s care. I would also like to mention Sophie, the clinic manager, who is consistently helpful, professional, and responsive, making the overall experience at the clinic even better.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I’ve been going to APPI Clinic to see Isabella for over 12 months now, and I’m genuinely glad I finally found a physiotherapist who truly understands my condition. From the very beginning, she has been extremely professional, knowledgeable, and attentive. What really sets Isabella apart is how thorough and personalised her approach is. She takes the time to listen, explains things clearly, adapts treatments as needed, and consistently follows up to make sure progress is on track. I’ve always felt supported and confident in the care I’m receiving. She’s an excellent physio, the practice is great with lots of facilities and equipment. I wouldn’t hesitate to recommend to anyone looking for high-quality, professional, and genuinely thoughtful care.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I have received nothing but the upmost care from all staff. The parking is simple on arrival and great to have disabled spaces immediately outside for collection post op! I have always been called through to my appointments on time and at times even earlier if I've arrived early myself. The staff that have stood out to me and taken wonderful care are Louise, Ruby, Jessie in the surgery department and Sandy in the post care department. Everywhere is always clean, with a warm welcome from reception. It's a lovely touch to use the drinks machine in the waiting area, the hot chocolate is delicious. I cannot fault any of my treatment or care by the Mcindoe staff, its exceptional.

Quality Dental : Worthing

Dentistry

I had my wisdom teeth extracted yesterday at Quality Dental Practice in Worthing, and I honestly couldn’t have asked for a better experience. From start to finish, everything was handled so professionally and calmly. My dentist was incredibly skilled and made the whole procedure feel smooth and stress-free. The extraction was done perfectly, and I felt well cared for throughout. The team was friendly, reassuring, and explained everything clearly, which really helped put me at ease. I’m so grateful for the excellent care and would highly recommend this practice to anyone.

Professor Peter Irving

Gastroenterologist

Thank you so much for the wonderful care that Professor Irving gave to me towards the end of 2025. He was incredibly reassuring, kind, knowledgeable and I felt able to ask him any question (however he answered almost all my questions without me even having to ask them). As a fellow healthcare professional, you can really tell when someone cares about their job and patients and Professor Irving really does. Thank you also to his wonderful secretary Victoria for answering all emails and being so lovely on the phone. I would highly recommend Professor Irving.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

I recently visited Dr Kathryn at The Real You Clinic for some botox. She took the time to listen to everything I said, and gave very good advice, and I am very happy with the results. Most of my lines have disappeared, ond even the couple of deep forehead lines I had, now appear so much softer. She has achieved this, while still maintaining a natural look., which was exactly what I wanted. The clinic is in a lovely setting and always feels very clean and welcoming. I would 100% recommend Dr Katnryn to anyone looking to get botox.

Mr Azhar Din

Orthopaedic Surgeon

From the very first meeting with Mr Din I was fully aware of what was going to happen during my procedure and what he wanted to get out of my operation to make my life easier and getting back to Normal life with work and sport. I am overwhelmed of how well the operation went and what I am achieving in such a short space of time and that’s all down to Mr Din. I have friends who are athletes in many sports and I have said if you ever have knee injuries you need to ask for Mr Din because he’s the best out their in my opinion.

Nuffield Health North Staffordshire Hospital

General Practice (GP), Imaging (Scans), + 4 more

I am currently 6wks PO from having BA with Mr Apostolou. I cannot recommend him enough. Mr Apostolou was very professional and reassured any uncertainties I may have had. I am very happy with the results and I have not had any problems whatsoever. My very short stay at Nuffield Hospital was very pleasant and I was very well cared for, even after surgery with routine check ups. I will certainly be recommending Mr Apostolou to friends who I know are considering the same surgery.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Initially believed a guided steroid injection had been arranged through our GP. However despite trying to confirm this prior to visit this transpired not to be the case and was told another appointment would need to be booked for a later date. Fortunately Natalie, senior radiologist, was kindly able to arrange a guided steroid injection for that afternoon for which I am very grateful for as it is one hour twenty minutes round trip for us

Newmedica Plymouth

Ophthalmology

All I can say is I’m so happy having both my cataract operations with Newmedia. Nick and the team are fantastic. They all have the time and patients to answer all my questions prior to the op, during and after and I’m so happy with the results. At 54 years old and now I don’t require contact lenses anymore, this is life changing for me, so thank you all very much, I can’t express how much difference this has made. Kind regards Steve

Mr Basavaiah Natesh

ENT Surgeon

I visited Mr Natesh with breathing difficulties while sleeping and working out. He explained everything clearly and simply, even drawing illustrations of my nose. My septoplasty went very smoothly and healed perfectly, and the aftercare was very helpful. Mr Natesh made sure to do a full check, including my tonsils and I felt assured that the whole picture is being considered. My breathing has massively improved since the procedure.

Ms Miriam Kate Green

Physiotherapist

Miriam was so professional and informative, I felt very comfortable during the whole appointment. I initially went in not knowing how to navigate my way through postpartum feeling very disconnected from my body after my emergency c section. Now thanks to Miriam I have the answers to why I feel disconnected and a plan how to get back to me feel like me again. Thank you so much

Butterfield Osteopathy

Osteopathy, Paediatrics

Joshua started by reviewing how I was and I showed him the exercises he'd taught me. Then he asked my opinion on what I felt was important to target next and helped with exercises for that. He also made a video on my phone of an exercise, talking me through it, so I could remember it. Unfortunately I don't live locally so can't access his expertise on a regular basis.