Find your trusted Doctor

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

Admin efficiency Things didn't get off to a great start when there seemed to be an issue regarding what my insurance would cover, even though I had received two confirmations from the insurer over the phone and one confirmation by email. I felt a bit like a criminal and that I was lying about the treatment being covered. In the end, the insurer had to phone Practice Plus direct to sort it out, because no-one would believe that I was telling the truth. I've never come across this problem before at the Spire or the Nuffield. Usually the admin trail works very smoothly. Cleanliness The carpet in the waiting area is dirty and is covered in tea/coffee stains. There were pubic hairs on the toilet seat in one of the toilets by the waiting area. Not great at all. Waiting Time I am a private patient and I usually use the Spire in Bristol or the Nuffield, which run to time. My appointment for an injection was 30minutes late. Unacceptable. Staff To be fair, some of the staff are lovely. But some of the staff are downright rude. When I went to speak to one of the receptionists after waiting for my appointment for over 20minutes, I simply asked to check that I was on the system. The answer "yes". Oh I said, it's just that I haven't been called yet. Is there a delay? The answer "yes" - and a roll of the eyes to say "yes and your problem with that is??" I have to have another appointment at some point, so let's hope that my next experience is better.

London Bridge Sports Medicine

Sports & Exercise Medicine

I recently had an appointment with Dr. Ajai Seth, and I can't recommend him highly enough! From the moment I walked in, he took the time to listen to everything I had to say, which made me feel truly valued as a patient. Having had previously negative experiences with surgical doctors, I was pleasantly surprised by Dr. Seth’s holistic approach. He not only focused on my knee issues but also inquired about my diet, nutrition, lifestyle, and exercise training. This comprehensive assessment helped me feel more at ease and confident in my treatment plan. I was particularly concerned about a course of knee injections I needed, but Dr. Seth ensured the procedure was completely pain-free. His reassuring demeanor put me at ease, and I appreciated that he followed up to check how I was doing afterward. Additionally, the administrative team at the clinic were kind, professional, and exceptionally helpful, making the entire experience smooth from start to finish. Overall, I give Dr. Ajai Seth a full 5/5 stars for his expert opinion, advice, and treatments. He will be my go-to sports doctor whenever I have an injury. Thank you, Dr. Seth!

TCM Healthcare Fertility Clinic

Diagnostics & Testing, Fertility Medicine, + 1 more

We decided to visit them after reading their positive reviews and wanted to give it a try. After reviewing my test results, they recommended a three-month course of treatment. The instructions and cooking process were clear and easy to follow. After completing the three months of treatment, I went for another test and was delighted to learn that my FSH levels had gone down, which felt unbelievable and made us extremely happy. That said, I would have liked to learn more about my TCM diagnosis and what it meant, as this was not really explained to me. This was a bit disappointing, as I was genuinely interested—especially considering the cost of the consultations. Communication and transparency could have been better in this regard. However, Professor Au did call us to reassure us whenever he felt it was needed, which we appreciated. I would recommend them to anyone who is struggling with fertility and looking for support.

Ms Stacey Strong

Ophthalmologist

I had a specific objective for booking a consultation about my eye issue with Ms Strong. I needed a medical professional to pull together an umbrella treatment plan of the several appointments, which I had running within the NHS system. I was not disappointed. Ms Strong is friendly, knowledgeable (medical as expected, but also how the NHS operates), straightforward and action-oriented. I was impressed by her use of a proprietary appointment and diagnosis reporting application, which she pays for herself as an add-on to her laptop software stack. Whilst the NHS is catching up in this area, this extra communication layer meant that letters and messages were disseminated to the various people who needed to know about and organise my NHS treatment plan going forward. Her excellent service gave me confidence about the future and put my mind at ease.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Needed a routine hernia operation, didn't want to wait 4–6 months, chose Royal Free Private Patients based on surgeon's online profile and because profits go to NHS; also I have been an NHS patient at RF. Was seen quickly for initial consultation and got surgery appointment when I wanted it. Mr Iype did a tidy job of the surgery, I am now recuperating with no complications so far and very little pain. Anaesthetists were friendly and efficient, and Severo my nurse in my ward was helpful, reassuring and friendly. I had a ward room to myself, which my wife could stay in while I had the surgery. It was clean and roomy, though a little cold – take extra blankets. The lunch I was given after surgery was pretty good, and they were able to get a sandwich for my wife too as well as teas and coffees. All in all, went very well.

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

I had a really positive experience staying at Nuffield Hospital. From admission to discharge, the staff were friendly, welcoming and kind. Everyone I interacted with was attentive, reassuring and helpful, which made a big difference during surgery and early recovery. Even when things were not perfect, such as not having a post-surgery bra in my exact size and sending me home in one that was a bit too big in the cups, the care and effort from the team never wavered. They handled everything with warmth, professionalism and good humour! Overall, I felt well looked after, respected and supported and I am very grateful to the staff who made what could have been a stressful experience feel calm and manageable. 💗

North Wales Eye Specialist Centre

Ophthalmology

I had an excellent experience under the care of Consultant Divya Mathews. She performed cataract surgery on both of my eyes with outstanding skill and precision. From the first consultation through to post-operative care, she was calm, reassuring, and very clear in her explanations, which gave me complete confidence and peace of mind. The results have been excellent, and my vision has improved significantly beyond my expectations. I am truly grateful for her expertise, professionalism, and compassionate approach, and I would highly recommend her to anyone seeking exceptional eye care.

Mr Kam Cheema

Orthopaedic Surgeon

Honestly, if you're browsing reviews looking for an Orthopaedic specialist, just stop right now and book an appointment with Mr Kam Cheema. For me, he went the extra mile, taking time out of his own schedule to see me when we couldn't easily find an availble slot. That set him apart- not only has he competence in his work but also a good character. In our interactions, he has been knowledgable, personable and is passionate about what he does. He even followed up with me sooner than he needed to because he was concerned. I wholeheartedly reccomend him to my friends and family.

Skylight Psychiatry

Psychiatry

the appointment for my adhd assessment was online so I can’t comment on the cleaness of the office. The difficult part of this process was trying to keep track of the forms and how many questions you had to answer on a form without being able to save as you go along or being able to print them off and take your time to remember the examples. It would be great to have a checklist on screen that showed which forms you had completed and which ones were still left to do. The assessor put me at ease, she explained everything clearly.

Professor Howard Branley

Respiratory Doctor

Howard is extremely articulate as well as friendly with an excellent “bedside manner”. He is very thorough in obtaining a full history that could potentially impact any diagnosis. The explanation of prognosis and any further action is extremely clear and easy to understand. He and his team are very efficient and obviously care greatly for their patients. My personal issue was a spot on my lung, which following a CT scan is likely benign, but will now be monitored going forward. The whole process was very reassuring for me.

Mr James Smith

Orthopaedic Surgeon

I can wholeheartedly recommend Mr James Smith. His warm and reassuring bedside manner put me completely at ease instantly. Before our consultation, it was evident that he had thoroughly familiarised himself with my file. He was incredibly personable and took the time to listen carefully to my concerns about ‘next steps’. He explained everything clearly and simply, never rushing me. I left the hospital feeling very happy with my choice of consultant.

Mr Yasser Abdul Aal

General Surgeon

MrAal was very professional and explained things very clearly. He informed me of the pros and cons of having an operation without pushing me one way or the other. The only thing was he was a bit optimistic about the recovery period. He said I would be driving within a week. The nurses and the paperwork said at least two weeks before driving. I am a week after the operation and am nowhere near being able to drive.

Dr Levansri Makalanda

Radiologist

My first appointment to see Dr Makalanda today was very important to me. I found Dr Makalanda very professional with a fantastic understanding very knowledgeable and with a sympathetic personality. He listened to my issues and reviewed my previous scans. He has given me hope that I thought I would never get after six years of suffering. I’m truly grateful to him. I highly recommend Dr Makalanda.

Mr Shayanthan Nanthakumaran

General Surgeon

The whole experience at Albyn hospital has been excellent. All the staff were helpful, efficient and professional. The day of the op was a total pleasure. Everything was so well managed and it was a very peaceful, calm, pain free day. Mr Nanthakumaran has kept me well informed from the start and has always shown kindness and empathy. I am so grateful to him and his team.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

Everything was made very easy. The staff were very helpful and footed me in for an urgent echocardiogram even though the list was full. Dr Kamdar went out of his way to fit me in, was efficient and reassuring and made himself available out of hours to give me results and his opinion which in turn enabled me to go ahead promptly with hernia surgery.

Mr Hidekazu Yamamoto

Urologist

Mr Yamamoto initially Clearly explained the problem and the suggested solution. The operation went well and he was caring throughout the whole process with explanations and report both pre and post operation. The Holep procedure has worked very well and recovery has been no problem with hardly any feelings of having had a lengthy operation.