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One Ashford Hospital

Audiology, Cardiology, + 22 more

I arrived at 13.20 for my appointment with the nurse and informed the receptionist that I had three appointments 1) nurse 2) Mr Consigliere 3 ) physiotherapist. She informed me that she would note my presence for the first two but that I needed to tell physiotherapist separately. I saw the nurse on time and informed the receptionist I was now ready for my 2pm appointment with mr Consigliere. At 2.15 I asked receptionist if Mr Consigliere was running late ? Also that I was surprised he had not asked me to have an X-ray. At this point the receptionist informed me that my 2pm appointment with mr Consigliere had been cancelled. I asked by whom. At this point there was obviously some confusion and I was asked to sit down whilst they investigated. Some minutes later I was told “something “ had gone wrong but Mr Consigliere had asked me to have an X-ray and he would see me after my physiotherapist appointment. When I saw Mr Consigliere at around 3.45pm he informed me that my bone was not attached to the metal plate in my elbow. The ligaments and muscles were keeping it in place. Mr Consigliere wished to see what would happen over the next few weeks before making a decision.

Urban TRT

Endocrinology & Diabetes

I started TRT last July at a point when I was struggling significantly with fatigue, anxiety, and poor sleep. Since beginning treatment, all of those areas have improved dramatically, and the difference in my overall wellbeing has been genuinely life changing. A large part of that is down to Chris and the environment he has created at Urban TRT. Throughout the process he has monitored my progress closely, explaining results clearly and adjusting treatment thoughtfully where needed. What really sets Urban TRT apart, however, is how personable and approachable Chris and the team are. I have always felt informed, listened to, and confident that my health was being managed properly rather than simply being treated by numbers alone. I genuinely would not hesitate to recommend Urban TRT to anyone considering TRT or looking for a clinician who takes a genuinely holistic and professional approach to patient care.

Mr Dominic Coull

General Surgeon

My experience was first rate from beginning to end. At my first consultation Mr Coull gave me a very clear understanding of my treatment options and guided me to a decision that took account of my priorities. On the day of the surgery he was supportive and encouraging and left me feeling I knew exactly what I needed to do to recover well. I had only minimal pain post the procedure and my tiny neat incisions healed quickly. At my final clinic Mr Coull checked my progress with care, reassured me and left me feeling confident to put the procedure behind me and return to all my activities. Mr Coull clearly has a very high level of technical skill but he is also a fantastic communicator. Despite being in my seventies, keeping physically active is very important to me. Unlike other doctors of my experience, Mr Coull was respectful and supportive of this and this meant a great deal to me.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I had a really positive experience at The Harborne Hospital. I was greeted warmly on arrival and was actually seen before my appointment time, which was very much appreciated. My consultant Mr Leung truly listened to me and took the time to understand the full picture of how I’ve been feeling. He was extremely thorough, and for the first time in a long while, I left feeling hopeful — hopeful not only that my pain can be better managed, but also that I may finally get a clear diagnosis of what is actually happening to me. I really appreciated how carefully and thoughtfully everything was explored. Every member of staff I met was kind, professional, and supportive. The level of care and compassion shown throughout my visit was outstanding. I wouldn’t hesitate to recommend this service.

Clarity - Coventry

Gastroenterology, Ophthalmology

After the first right eye cataract removal Mazen Tahhan gave me his telephone number and said to call him if I had a problem. I am a very keen insect photographer and found with the distance lens I could not see the camera screen clearly. I became worried about the impact on my ability to focus close up on insects. About 8 p.m. I sent him a text briefly outlining my concerns . He called me back immediately and listened carefully. I was even considering other options than the NHS lens and he kindly sent details of these. However he advised me to I stay with a close-up NHS lens to get as much light into the eye as possible. I followed his advice and am very pleased and very satisfied with the result. Sabina George

Mr Mike Butler

Orthopaedic Surgeon

My recent visit to see Mr Butler was a very pleasant experience. It was to discuss my procedure which was a Left Inbone prophecy Total ankle arthrodesis. Mr Butler explained the total procedure and what to expect post op. He was very clear and made me feel very confident in a successful outcome. Post op Mr Butler came to see me and discussed the procedure informing me that it was successful but said that it was a difficult operation. I am now in the recovery stage and looking forward to getting back on my feet. Now looking forward to seeing Mr Butler in the near future to discuss my progress to full fitness. I am very impressed with Mr Butler through all stages of this ankle replacement.

Spencer Private Hospital Canterbury

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

The waiting area had few chairs and not enough for the people waiting. The people around there that gave me paperwork and told me where to wait, were polite and helpful. The appointment with the consultant was really distressing, I couldn't ask questions and didn't discussed with me the plan, just set up steps without getting me involved on her treatment plan. This experience was very negative from what I expected when you go to a professional asking for advice and reviewing if your body is working well. The consultant is not on the list from next step: dr Anastasia Goumenou, gynecologist

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I have had various symptoms of perimenopause over the last year or so but it came to a head a few months ago when i had a severe panic attack and seemed to develop anxiety. I am finding this difficult to cope with and the GP didn't seem to help me. I met with Dr Colquhoun and she was lovely, provided me with alot of information and advice and took me and my symptoms seriously. As a result I now have a course of action and have had HRT prescribed and a coil fitted. Whilst this is all new to me, i am feeling very positive about this plan and hopeful that I can start to feel like myself again!

Mr Mohamed Abd Alazeez

Urologist

On November 17th, Mr. Mohamed Adb Alazeez performed a robotic proctectomy on me. Today, during my eight-week check-up, he informed me that I am cancer-free. Mr. Alazeez’s professionalism and personal approach have been exceptional. He guided me throughout the procedure and ensured that I received the best possible care, resulting in a remarkable and healthy outcome. His holistic approach has been exceptional, particularly in the manner in which he answered my pressing questions clearly and understandably. He has arranged my further 3 months check up

Dr. Sebastian Hendricks

Audiologist, Audiovestibular Medicine Practitioner, + 2 more

The doctor was absolutely fantastic, very kind, patient, and understanding of A’s needs. A has additional needs and can become anxious during appointments, but the doctor handled him with great care and calmness, which made a huge difference. Because of this supportive approach, As was comfortable and cooperative, and the appointment went very smoothly. As a parent, this means a lot to me, and I truly appreciate the time, empathy, and professionalism shown. Thank you for providing such excellent care.

Professor Nikhil Vasdev

Urologist

I had surgery under the Professor Vasdev recently and had an exceptionally positive experience. He discussed in depth about all the options including the possible risks. On the of the procedure he came to see me to make sure that I had understood what was involved and any concerns. After the surgery and the following days during my stay in the hospital her visited until I was discharged. I would like to thank Professor Nikhil Vasdev for his expertise and exceptional care for my full recovery.

Mr Henry Clarke

Physiotherapist

Henry Clarke has been a superb asset in my road to recovery. He is very knowledgeable in his field of expertise and has been incredibly supportive. Throughout the sessions, I have been empowered with the knowledge and skills to rehab my injury in my own time, and also encouraged through times of difficulty. I feel I now have a more comprehensive understanding of how to treat an injury and have made a faster recovery than I would have without the help of Pure Sports Medicine.

GenesisCare Surrey

Oncology

All the staff at GenesisCare Guildford could not have made me feel more welcome and at ease with the treatment I was due to receive. Each staff member is professional and ensured I was fully comfortable with what was about to start. I would highly recommend GenesisCare Guildford as they have exceeded all expectations of what I thought was going to be very traumatic and upsetting experience. I can’t thank them enough and will be forever grateful for all they have done

Mr Shaheen Khazali

Obstetrician & Gynaecologist

I came to Dr. Khazali with an MRI and severe pain from adenomyosis and a fibroid. He was able to address all treatment options in details and he shared both the latest state of the art approaches as well as his long practical experience. What also stood out to me after struggling with such a complicated illness was that I felt not only treated, but genuinely heard and understood. I felt comfortable asking questions, expressing my concerns, and advocating for myself.

Mr Giles Davies

General Surgeon

I had a very positive experience during my visit with Mr Giles Davies following my mammogram results. I needed some additional investigations, and he carried out the necessary checks thoroughly and professionally. He explained everything clearly, was reassuring and very positive throughout the consultation. The appointment felt comfortable and unhurried, and I felt well cared for. I was satisfied with both the doctor and the clinic and would highly recommend them.

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

Reason for the low rating on wait time is that I reported for admission at 1300 as requested but didn’t end up going to theatre until 2030. This was in part due to earlier procedures taking longer than expected but it was a very long time to wait and a long time to not eat. Perhaps a 3rd admission slot later in the afternoon would be a good improvement on busy days. But other than that everything else was very good.