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Nightingale Hospital

Nursing, Nutrition, + 2 more

The OCD nursing team are fantastic at what they do and the therapy team are absolutely brilliant. My 1:1 therapy was outstanding and so valuable to me during my time here. The catering team, the housekeepers, maintenance, reception.... All really friendly and professional. Two things that I want to mention that I have already fed back: 1. It was very disappointing when two team members were allocated to different wards with no transition (Greta-Mae and Carlo). I feel that when we are allowing ourselves as patients to be open and vulnerable and put our trust in people, to then be told they have moved with no transitional period is not very sensitive or fair. 2. I have also fed back about a patient that seems very unwell but does not have 1:1 supervision around the hospital. This person sometimes invades others personal space, says inappropriate and triggering things, has sometimes removed her clothing in the courtyard and I have also seen her with long sticks in her hands in the courtyard. I fed this back to the patient services manager and the board holder who agreed that this was unacceptable. I was told that until discussions have been had she should be on 1:1 care, but then the following day she was once again the courtyard thrashing round the same sticks. I think this is a safeguarding concern. Those two things aside, I have found my impatient care outstanding, I cannot fault the OCD ward team. I feel heard for the first time and have hope for my future now thanks to them. I will never forget what they have done for me.

Dr Duncan Birth

Obstetrics & Gynaecology

Dr Duncan provides exceptional care. He made us feel so safe, reassured and happy throughout the process, from the first appointment to the birth and beyond. We are so grateful that we can say we had a magical experience due to him, completely stress-free and enjoyable. He was always available for any questions big or small and gave clear and quick replies. Dr Duncan is a lovely person who clearly loves what he does, which alongside his incredible expertise and experience, provides such comfort. His team and particularly Colette are also so wonderful and go above and beyond to help with any requests. I had a very swift and pretty much pain- free recovery from my Caesarean and the healing of my scar has far exceeded even my most optimistic expectations, which is no doubt due to the expert hands and the great care Keith took during the op. We would not hesitate to sincerely recommend to anyone and hope to go through this journey again with Keith and his team.

OS Clinic

Neurosurgery, Oral & Maxillofacial Surgery, + 6 more

I have been so pleased with my experience of surgery by Dr Shilen Patel. At the first consultation he explained very clearly and in detail what my operation would entail and the possible risks, but without scaring me. This gave me a lot of confidence for the day of the operation, and the surgery went very well. When dressings were removed 10 days after my operation I was really surprised to see how neat the wound was, and it was healing nicely. I had very little pain, and Mr Patel explained to me at my follow up appointment that the tumour had been removed fully without rupturing, so there is very little chance of it returning. He had also explained how they had worked to ensure they did not damage a nearby nerve which I had been so relieved about. In conclusion, I was very pleased with the overall treatment received and with the care and respect I was shown. Thank you.

Dr. Fiona Vij

Emergency Medicine Doctor, General Practitioner

I would definitely recommend Dr Vij. The consultation with her was pleasant yet thorough. It was clear that she had read my history and was (painlessly!) able to lead our discussion to fill in any blanks. She managed to elicit and clarify my aims and expectations for the consultation, and then set out to fulfil them in a professional and courteous manner. After the consultation, her analysis and response was, again, thorough, professional and easy to understand, with clear identification of possible next steps.

Mr Felipe E Dhawahir-Scala

Ophthalmologist

I visited Mr Scala to discuss an eye operation His explanation of the procedure was brilliant and made me feel very confident He went on to do the operation and it was done with care and attention My eyesight is so much better - he did an amazing job The appointments after the operation were very professional and the after care was brilliant His bedside manner and personality made this a very easy journey

Newmedica Newcastle

Ophthalmology

I was amazed by the e efficiency of the staff and how reassuring they were I was introduced to everybody involved, who were all very kind.. It was painless, over so quickly, the consultant Ayad Shafiq was talking to me all the time and the nurse I Fiona was with me throughout everything, even holding my hand through the procedure. I’m actually looking forward to my other eye appointment!!

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

My procedure was a day case and regardless of that I was given a private room which was very spacious and clean. All nurses and staff I came across and who took care of me were really kind and friendly. My allocated nurse and physiotherapist were really nice and explained everything I needed to know in terms of medications and post-operative recovery. Overall, I had a fantastic experience!

Basing Hand and Shoulder Clinic

Orthopaedic Surgery

I have struggled with trigger finger in both hands for a while. Mr. Jonathan Hobby has always given me the best advice and treatment. The most recent steroid injections have been a huge success. My middle fingers no longer lock when I'm carrying out daily tasks and the terrible pain in my left middle finger joint has disappeared. A huge relief and it's wonderful not to be in pain.

Dr. Hanis Hanafi

Oncologist

I attended the clinic concerned about the progress of my cancer. Further scans were discussed to investigate the rise in PSA levels. While I was reassured that the rise was not catastrophic it still needed checking. My continuing pain from two other issues Dr H agreed needed investigating too and will make referrals to the relevant departments.

The Pure Practice

Physiotherapy

I have been treated by Sonja at The Pure Practice over the last 6 months having been recommended to this Practice by my rheumatology consultant. The physiotherapy treatment I have received has been second to none and has helped me tackle the symptoms of my chronic condition. I have no hesitation in recommending The Pure Practice to you.

Private care at the Western Eye Hospital

Ophthalmology

. It’s not clear where the private department is (or any other) as no reception desk at hospital entrance (only a security man on other duties). When in 2nd floor private area do not expect trappings of luxury or flashy equipment. You do get kindness, attentiveness and skill and efficiency. Came out with problem fixed. No cafe.

Mr Daniel Webster

Obstetrician & Gynaecologist

Well this was a totally brilliant experience. Not only the consultation but reception and nurses too. Everything was explained in great detail along with options to consider. Fast, efficient and friendly. Everything organised very quickly which is so me ! Look forward to my little op being completed.

Dr Chetan Kuloor

Psychiatrist

Dr Kuloor is such an excellent doctor who is always willing to listen and support you in the best way possible. He is very experienced Psychiatrist with a lot of experience and knowledge. My whole journey was smooth and simple. It really makes you feel good when you can fully trust a doctor.

Dr Michael Glynn

Gastroenterologist

Professional doctor, he explained everything well and made some suggestions. We discussed my condition and I felt that we worked together to reach a conclusion rather than the doctor telling me what to do. It was a patient centric approach which I very much appreciated.

Mr Winston Kim

Orthopaedic Surgeon

Extremely pleased with my last visit, I find Mr Winston Kim a great communicator , helping me to understand all the different complexities of a knee replacement. And i can with confidence confirm I made the right choice using Mr Winston Kim replace my knee .

Professor Amtul Carmichael

General Surgeon

My sincere and heartfelt thanks to Professor Amtul Carmichael for carrying out my recent surgery for breast cancer. Her caring, informative and reassuring manner is exemplary, an approach which evidently permeates her excellent team, too. Dr. Sonja S