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Moorfields Private Eye Hospital

Ophthalmology

I was informed in the email sent for my first appointment that the consultation would take approx one to one and a half hrs maybe more if I was having tests. I saw the consultant and had the tests, this took no more than 10-15 minutes. In my experience of having private consultation I don’t think this was a consultation, I was told someone will call me and give me details of the treatment, I was not given a time or day when this phone call would take place. I tried to ask questions about the treatment but was told they would explain all to me in the phone call. I called next day as I had other commitments the following days and weeks and may have missed their call. I was given the information about the treatment on the phone, I asked if I was paying for this phone call and was told that I would not be charged. I was charged and paid for the tests on the day, after the phone call I later received an invoice for the consultation of £300, so basically I was charged for a phone consultation as I don’t believe I got a consultation on the day that warranted this amount of money. I am really disappointed with this kind of service, I believe if I’m paying for a private consultation I should be given the time face to face so that I can ask questions and understand the treatment that I will be paying for. This was not NHS where you are only allocated a small amount of time, which is why I am so disappointed with this service and the costs which is unwarranted.

Dr Venkataswamy Mahesh

Gastroenterologist

This doctor (Mahesh) has completely transformed life with chronic constipation. The appointment started with a really thorough, calm discussion of a long history of symptoms, and for the first time everything felt properly listened to and joined up. The examination was focused and not excessive, just what was needed to work out the next steps. The colonoscopy was explained clearly beforehand, carried out gently, and felt very safe throughout, with clear results and what they meant. Afterwards, a newer laxative was recommended alongside very practical dietary changes and pre‑/probiotic advice, all tailored to day‑to‑day routines rather than some leaflets. ​ Since then, bowel habits have improved dramatically, pain and bloating are so much better, and normal life feels possible again. It genuinely feels like someone finally understood the problem and offered a long‑term plan rather than a quick fix, and I have a huge gratitude for the care and expertise given.

Mr Metin Nizamoglu

Plastic Surgeon

I had breast implants replacement with Dr. Metin, after 7 years from my first breast implant procedure, as I had a rupture of one of them. I was really nervous and anxious at the beginning but, from my first appointment with Dr. Metin, I felt in reliable hands. We had an extensive pre-surgery conversation where everything about the procedure was explained in details, all my questions answered in a very professional and friendly way. The procedure went smoothly. The follow-up medical checks were well organised and I felt well supported after the procedure. I’m extremely happy and satisfied with the result, my breast looks much better and more natural compared with the result of my first procedure. I’m really grateful to Dr. Metin and I highly recommend him.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

The staff were incredibly helpful, understanding and supportive. I explained my concern and was given an urgent appointment. Vanessa S is the perfect person for her role and puts people at ease immediately. She secured me a hearing test and a consultation appointment on the same day. She also helped me with some of the administrative elements of using my private healthcare as the process has changed since I last used it. Very helpful, friendly, professional and reassuring. I was greeted on arrival, immediately shown to the waiting area and taken straight through to my first appointment, even though I was a few minutes early. Cannot fault the service I received and the care and professionalism was consistent throughout.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I had a video consultation with Dr Kallis. In the previous months I had a abdominal ultrasound scan and a CT abdomen and pelvis dual phase scan which appeared to show conflicting results. Dr Kallis explained the purpose and limitations of such scans as the reason for such conflicts, which I found understandable and reassuring. He also outlined the appropriate tests to take to clarify any remaining issues. Dr Kallis was patient and clear in responding to any questions I had. The organisation of the video consultation was very efficiently handled by his Medical Secretary. I would certainly recommend Dr Kallis

Raynaud's Clinic

Rheumatology

I had an extremely positive experience attending the Raynaud’s clinic. I was given ample time during the appointment and never felt rushed, which made a real difference. I felt genuinely listened to and involved in the conversation throughout. Louise Parker was extremely knowledgeable and took the time to really understand my symptoms and concerns. Together we unpicked my individual triggers, which was both reassuring and informative, and we agreed a clear, tailored plan moving forward. I left the clinic feeling more confident in managing my condition and would highly recommend this service to others.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

I spent 3 days at the Royal Free PPU as an in-patient following major surgery and I have nothing but praise for the treatment I recieved from start to finish. My surgery was scheduled speedily, the operation went as well as hoped, and all of the PPU team members who took care of me - Consultants, Doctors, Nurses, Healthcare Assistants and Housekeeping - were professional but at the same time, kind and reassuring. I was really anxious about the surgery and for me, the care that I received as an in-patient, made the whole experience so much less stressful.

Spencer Private Hospital Canterbury

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

On Saturday, I attended Canterbury Hospital at 7:30 am for a minor operation on my finger. Two nurses looked after me and prepared me beforehand. Emma went out of her way to help. I had a very good discussion with the test and we decided that general anaesthetic would be the best route. Mr. Smith carried out the operation and I was lucky to see him afterwards when I came round and he said it had been completely successful. Everything seemed very calm, organised and professional. Many thanks for my treatment.

Mr Mahantesh Karoshi

Obstetrician & Gynaecologist

Dr Karoshi was the first doctor to properly investigate my symptoms and confirm that my pain was real, diagnosing endometriosis, fibroids, and other underlying issues. Despite it being almost two years since my last visit, he remembered my case and made me feel truly heard. He guided me toward the most appropriate treatment, always aiming for the most effective option with the least harm and carefully considering alternatives to surgery. I am very grateful for his care and would highly recommend him.

One Stop Healthcare

Pain Management, Breast Surgery, + 47 more

I had an appointment for a blood test. Unfortunately, despite 2 attempts the nurse was unable to extract any bloods. The nurse decided to find a colleague - I was delighted to see a face I recognised, who had conducted this procedure successfully earlier in the year. She was able to take the bloods from my arm skilfully first time, without causing any discomfort. Her calmness, warmth and humour quickly helped me to forget my previous experience. Thank you Angela B HCA.

Mr Christopher Rees Gooding

Orthopaedic Surgeon

The overall experience was very good. The information beforehand was comprehensive and honest and everything went according to plan. The pain in my knee and leg immediately afterwards still took my breath away but, as Christopher Gooding said they would, things got better. The Nuffield nursing staff were kind and considerate while I was in and my two visits afterwards for taking the staples out and later seeing Mr Gooding were reassuring.

Mr Sergey Tadtayev

Urologist

From our first meeting everything was explained in great detail and in a manner that you as a patient realised the person talking to you knew in great depth the subject matter. His explanations were very clear making you feel assured, calm and relaxed. Not an easy operation but he make you feel relaxed and confident he knows his subject. Excellent professional.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

Daleswood Health and Dr Denton never fail to complete the challenge. Called last minute and was squeezed in with no stress. Arrived and was seen with a minute by Dr Oliver Denton who carried out the minor procedure with complete and utter professionalism. Thank you Daleswood, yet again you have done what it says on the can. Have a very Merry Christmas all.

Dr Jonathan R Richard Katz

Diabetes & Endocrinology Specialist

I am the Mother of a 44 year old autistic learning disabled man. I have complete confidence in the care my son receives from Dr Katz. Dr Katz has investigated any affects Simon may be experiencing from his medication. He has also addressed Simon’s weight problem with a very positive outcome. I am delighted with the care my son receives from Dr Katz.

Miss Melanie Tipples

Obstetrician & Gynaecologist

Miss Tipples is the absolute best. She was friendly and explained everything I asked. The day of my hysterectomy she was reassuring. I had keyhole surgery and 4 weeks post surgery and you can barely see the incisions. If you have to have this surgery I would absolutely recommend Miss Tipples.

Professor Ben Challacombe

Urologist

My Visit with Ben are always reassuring and i know that I am in the best of care . His support and professional guidance has been throughout the 8 years of my cancer journey. I consider him a friend and i will be forever grateful for his intervention and intuition that saved my life.