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Dr Daniel Masud

Psychiatrist

We cannot express enough gratitude for the care, compassion, and commitment Dr Masud has shown towards my son and our family. From the very beginning, he brought a level of thoughtfulness, expertise, and genuine humanity that is exceptionally rare. Navigating the mental health system has been one of the most challenging experiences of our lives, but Dr Masud has been a constant source of clarity, reassurance, and support. He didn’t just go above and beyond - he became a lifeline for us. His careful assessment of my son, his willingness to think deeply about the right clinical pathway, and his unwavering dedication to ensuring my son received the help he urgently needed have been nothing short of extraordinary. At every step, he balanced professional rigour with kindness and empathy, always making us feel heard, supported, and understood. As parents, we often felt overwhelmed by a system that can be confusing and fragmented, yet Dr Masud stood firmly beside us throughout. He advocated for my son, guided us through crucial decisions, and made himself available in moments when we felt lost (even at 1am in the morning). His involvement quite literally changed the trajectory of my son’s care and gave us hope at a time when hope was in short supply. Dr Masud is a shining light in a very difficult landscape. We would recommend him wholeheartedly to any family in need of a clinician who is not only exceptionally skilled, but also profoundly caring. We will forever be grateful for what he has done for our son -and for us. We are only at the start of our journey, but we feel in safe hands knowing he is with us. Thank you.

GenesisCare Birmingham

Oncology

Upon arriving at Genesis care I was impressed by its warm, friendly and immaculate environment. The little touches like a jigsaw for patients to work on and the endless offers of coffee and biscuits were appreciated. The Staff and radiographers were incredibly professional and so very pleasant. They quickly put my mind at rest. They were really focused on making sure I was ok during the whole treatment journey. While undergoing treatment I got to meet a Penny Brohn counsellor which was very much appreciated as cancer and its treatment can be a very challenging time. Last but not least the addition of a fleet of drivers that took me to every appointment, waited for me, and drove me home was a real comfort. The drivers, like all the staff, were so friendly and chatted to me in a way that relaxed me and helped me feel calmer upon arrival. Cancer is a tough journey but everyone at Genesis Care made it much easier in so many ways. I cannot recommend the entire team, that make it work flawlessly, highly enough.

Mr Adam Critchley

Breast Surgeon

I recently had a breast lift and augmentation with Adam after significant weight loss, and I couldn’t be happier with my experience. At 20, I was nervous about such a big decision, and I’ve always struggled with low confidence, but Adam made me feel informed, supported, and confident from the very first consultation. He was thorough in explaining my options, realistic about expectations, and patient with every question I had. For the first time in years, I feel normal again—like myself. I can finally look at my reflection in the mirror without the negative feelings I used to have, and it’s been incredibly freeing. This surgery has truly had a life-changing impact on my confidence. I’m so thankful for Adam’s exceptional skill, kindness, and professionalism, as well as his wonderful team for all their care and support throughout the process.

Ms Laura Ismail

Obstetrician & Gynaecologist

Dr Laura Ismail never ceases to amaze me with each of our consultations. She has been the first doctor to look at me holistically and take each point I tell her about into account. She goes above and beyond, and still looks truly stunning doing it! She has helped me through so many new diagnoses and investigations, always supporting me and checking in. She is never too busy for a phone call or email. Her team are just as kind, empathetic and lovely as she is. The whole team make you feel understood, you can 100% be confident in the care you receive. This is what a doctor who does patient centred care should look up to, she is truly an inspiration to me, I hope to live up to her standard when I qualify. Truly the best medical care I have ever received and continue to receive.

Haptic Chiropractors

Chiropractic, Rehabilitation Medicine, + 2 more

My recent visit was positive as always, everyone is always warm and welcoming from the moment you step into the door. The office is clean and inviting and always decorated according to the season’s festive calendar, which always a nice touch. I admired the snowflakes decal on the windows giving it a cosy festive feel and fairy lights as I was getting my treatment! I have been seeing Lil for years now and she is absolutely amazing, I feel like a different person when I walk out the practice, in the best way possible. Also, if something else is bothering me she always makes time to take a look and do the necessary adjustments or advise on what exercises to do, or see a GP!

MansMatters

Urology

I have been treated at MansMatters clinic for Peyronies. I must admit I was very skeptical about the treatment offered, as I'm sure a lot of men in my position are. However, I have been pleasantly surprised by the results and I feel like I've got a new lease of life. I haven't been able to have intercourse with my wife for over 2 years. Being intimate again has restored my confidence and I'd like to say rekindled our relationship. I am very grateful to whole team who has taken care of me. A special thank you to Izabella for being so accommodating.

Mr Tom Setchell

Obstetrician & Gynaecologist

There won’t be enough space here for me to do justice to Mr Tom Setchell. It is rare to find a Dr who is a technical genius coupled with a perfect blend of warmth and professionalism in his bedside manner. I trust his judgement entirely and have complete confidence in him. He deservedly has the very best reputation as a leading UK Obs and Gynae surgeon and if you are lucky enough to find yourself in his care you, like me, will feel incredibly fortunate that you found yourself way to him.

Mr Pranab Sinha

Orthopaedic Surgeon

Mr Sinha gave me the confidence to have my knee replacement sooner rather than later. There was no option and physio was no longer helping. He explained that my recovery would be quicker as I was younger and in good health and would get more use out of it. It would give me a good quality of life and I would be able to keep up with my grandchildren ! He was right ! 4 weeks post op and I am walking without my crutches. He is a lovely caring person and an excellent surgeon.

Kernow Psychiatry

Psychiatry

From start to finish it was a worthwhile experience, we were made to feel welcome and Jemma helped us to feel at ease by her warm gentle approach. Even though we were anxious about the assessment, we were able to trust that Jemma knew and understood how my daughter was suffering and her knowledge was evident by her questions and responses. My daughter broke down in tears at the end of the assessment because at last someone understood and validated her

Mr Ahmed El Gohari

Obstetrician & Gynaecologist

My experience with Mr El Gohari was exceptional. I came to him having experienced years of dismissal and rejection from doctors in the past and he instantly made me feel listened to and supported. Mr El Gohari was able to spot a very small detail during my surgery that gave me an answer and a diagnosis. He was very thorough and explained everything to me with great clarity. Thanks to him, I now have the confidence to fully enjoy my life!

Star Clinic - Manchester

Cosmetic (Aesthetic) Medicine

Thank you, Star Clinic, for looking after me so well. Your clinic is amazing, and your lovely staff made me feel genuinely cared for. The whole experience was seamless from the moment I arrived to the moment I left. Andrea, I can’t thank you enough for the time you spent explaining everything before and after my treatment. It was a completely different experience compared to where I had my previous implants done. Thank you Ruth xx 😘

Nuffield Health Edinburgh Hospital

Cardiology, Dermatology, + 9 more

I was very nervous about cataract surgery but was instantly put at ease by Dr Tint. He explained the procedure in detail and reassured me I was in safe hands. It was also important to me to get the follow up appointments post op and to get the professional feedback which he provided.. Dr Tint was recommended to me by a family friend and I' am so happy that I went with their recommondations.My experience was first class.

Miss Shan Shan Jing

Plastic Surgeon

I first met Shan Shan Jing at my initial consultation for breast surgery. Very thorough and gave full explanation in the procedure I required -implants and uplift. The day of surgery, again ensured the procedure was explained and put me at ease not that I had any anxiety. Procedure was a success and even on follow up Shan Shan was as thorough as first appointment. I feel blessed to have found a wonderful surgeon

Dr Ehtasham Ahmad

Diabetes & Endocrinology Specialist

Dr Ahmed was incredibly knowledgeable and very open and honest with my treatment, his professionalism was above parr and the overall experience with being his patient has had a significant positive impact on my life. I'm very grateful to Dr Ahmed for his expertise and support, he is the true definition of a fantastic DOCTOR! The NHS are very lucky to have him representing them. Thank you Dr Ahmed

dentalessence - Burgess Hill

Dentistry

I am so so happy to be a patient of Dr. Saara Majid. Her calm and reassuring manner and also her professionalism are unparalleled. I am nearly 69 years old and cannot remember when I was blessed with such care and compassion from a dentist. Also all front of house are always so welcoming. But Ollie deserves a particular shout out for his consitent caring and friendly greetings.

Brain Health Clinic

Clinical Psychology, Neurology, + 1 more

Treatment from the dr changed my husbands life…he has suffered many years with his mental state until we found dr mohan who took time to listen and diagnose his health and prescribed the correct medicine ….medicine that allows him to live a normal happy life….Vicky is exceptional with all her correspondence making sure prescription on time…..forever grateful we found them .