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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Mr Abdul Kasem

Breast Surgeon

Mr Kasem was recommended to be and I, from the moment I met him I knew I was in safe hands. I recently had a breast reduction and it has truly changed my life. It’s only been three weeks and I feel nearly back to myself but a happier and healthier version. From the very beginning, I felt listened to and understood by Mr. Kasem. He read my mind on what I wanted. Mr Kasem took time to really listen to how I was feeling and answered any questions. He clearly explained every stage of the procedure, showing me before and after images which were amazing! I felt totally supported and respected throughout the entire process. I knew I was in safe hands - the best!! On the day of surgery, I felt completely at ease thanks to Mr. Kasem’s calm and reassuring presence. He made sure I knew exactly what to expect and kept me informed every step of the way. The results are beyond my expectations and his aftercare has been professional, caring and he completely made me feel at ease. Every follow-up was thorough, and I always felt well looked after. If you’re considering breast augmentation and want a surgeon who truly listens, and achieves the best for your body and mind I couldn’t recommend Mr. Kasem enough, he is the best of. The best in his profession and so passionate about his patients and achievements. Actually ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I give Mr Kasem 10 stars and more….. if I could!!

Mr Ahmed-Ramadan Sadek

Neurosurgeon

The care I received from Dr. Sadek from the initial consultations throughout my treatment was absolutely exceptional. Having done my due diligence in researching consultants before our first assessment, I had seen the previous positive reviews, and I can only echo them. Based on our interactions from the first meeting I had confidence in Dr Sadek’s expertise, his assessment of my condition and the recommended actions and treatment plan. His communication was clear, professional and I all my questions and concerns were addressed. I needed additional test to be cleared for surgery. The response to unforeseen developments was also prompt and efficient. In addition to the overall positive experience, I would like to highlight Dr Sadek’s friendliness, genuine empathy and impressive memory, which was evident from reports following extended discussions about my condition.

Thompson & Hardwick Optometrists

Audiology, Ophthalmology, + 1 more

Truly Exceptional After experiencing pain from my new hospital contact lenses I was able to book an appointment with Drew far sooner than my Hospital would see me. Drew very quickly determined that ill-fitting lenses were causing Conjunctival Prolapse and advised how best to proceed. Essentially the lenses used by my Hospital were not appropriate for my eyes and, since the Hospital will not use alternative lenses, Drew was able to fit and supply better lenses. These new contact lenses give excellent vision and comfort, even though I have a particular eye condition which makes it very difficult to fit contacts, despite lenses being the only solution for me. Thank you Drew and Team!

Mr Paul Haslam

Orthopaedic Surgeon

From first meeting with Mr Haslam he spoke so much in lay men’s vocabulary which gave me confidence in the procedure I was to have. Operation was just as had been discussed at the first meeting in July. I was told that a full knee replacement would be painful, which was true and even after eight weeks can still feel sore. Physiotherapists have been. So very helpful in my recovery. I was able to update Mr Haslam , how I was doing and thankfully he was delighted with my progress. I do realise that progress is ongoing for a while but I have been given confidence and assurance by Mr Haslam that all is going well.

Montrose Health Group

Psychiatry, Psychology, + 1 more

We chose Montrose as they appeared on a lot of ‘Right to Choose’ websites and were rated by the CQC and as soon as I called Mollie and the team’s support has been superb. The charges and plans were shared upfront and were explained well. We paid to have a private Adult ADHD assessment and the speed of the booking / assessment/report/ treatment plans and meetings were quick. Communication was excellent and most of all the support was top notch and expert. We have felt very supported and very secure that we are getting the best life changing support. Thank you all so very much.

Dr Vindy Ghura

Dermatologist

I recently visited Dr. Ghura to have a BCC removed from my nose. The consultation was thorough and informative, providing me with all the available options and addressing every question and concern I had. Although the idea of surgery was daunting, Dr. Ghura and his team immediately put me at ease. The procedure itself felt calm and relaxed, and I was continuously reassured throughout. I’m now six weeks post-surgery and genuinely couldn’t be happier with the result. I can’t recommend Dr. Ghura highly enough

Dr Animesh Singh

Rheumatologist

I recently visited Dr Animesh Singh for gout treatment and couldn’t be more pleased with the care I received. He was very considerate and thorough, taking the time to listen to my concerns and understand how the condition was affecting me. His approach was both professional and compassionate, and the treatment he provided made me feel confident and well cared for. I am very grateful for his help and I would highly recommend Dr Singh to anyone in need of specialist rheumatology care.

Mr Winston Kim

Orthopaedic Surgeon

From the outset I found the service and care provided by Mr Kim and his support team was first class. The benefits, potential pitfalls and process from start to finish of having a hip replacement was clearly explained. I'm pleased to share that my new hip has been a complete success and I'm back playing my favourite sport tennis 7 months on from the operation. A big thank you to Mr Kim and his team for making my decision to having a hip replacement a successful one 🙌

HCA Healthcare UK The Wellington Hospital

Neurology, Orthopaedic Surgery, + 10 more

Mr Sayal made sure I understood every step of the healing process and gave practical guidance that helped me avoid setbacks and manage my recovery safely. His follow-up checks were reassuring, and he always took the time to answer my questions with patience and genuine concern. Thanks to his thorough aftercare and compassionate approach, I felt supported every step of the way. I’m extremely grateful for the outstanding post-operative care he provided.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

Scheduling surgery for my son was a nerve-wracking experience, but from the moment we entered through the front door and met the caring receptionist and nurses, especially Cordelia, I felt reassured. Dr. Hamid Daya, the consultant, was gentle and attentive. The hospital was spotless and well-maintained, which gave me peace of mind. Overall, I am grateful for how smoothly everything went and for the compassionate care we received.

Nightingale Hospital

Nursing, Nutrition, + 2 more

Nightingale Hospital is exceptionally well run. The staff are consistently professional and attentive, the food is surprisingly good, and the facility itself is organised to a high standard. The programming is thoughtful and genuinely effective, and the level of clinical support is superb. Overall, it’s a high-quality environment for focused treatment and recovery.

Spire Little Aston Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology)

I would totally recommend Little Aston hospital and Mr Goswami as my surgeon and his team of professionals who work closely with him since I was in a lot of pain with my foot and due to my profession needed the operation. You are in such good hands and the team make you feel at ease and deliver the best possible care- with you as a priority

Mr Hosam E Matar

Orthopaedic Surgeon

Mr Matar performed an excellent Total Kee Replacement on me, following several years of discomfort including a bucket handle meniscus tear and bone on bone arthritis wear and tear. At 7 weeks post-op, I'm now moving about freely, going up and down stairs well and feeling great. I believe he is an excellent surgeon.

Mr David Lawrence

Cardiothoracic Surgeon

The overall experience was excellent, the care and attention I received from the medical staff and the nurses on the ward was exemplary it made what could have been a traumatic experience bearable. the post surgery pain relief was good and I had no unexpected pain especially after the chest drain was removed.

Spire Washington Hospital

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology, + 1 more

Honestly nothing what so ever to worry about, you are in very safe hands from all involved in your treatment from admittance to discharge, I would have no reservations what so ever recommending the Spire Washington for total hip replacement with Mr Marciniak. Thank you again