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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Mr Giles Bond-Smith

General Surgeon

I had a consultation with Mr Giles Bond Smith regarding a tricky hernia that had already been repaired once by another surgeon and had failed. Mr Bond Smith gave me very useful information about what all my options were, which were not biased towards him carrying out the surgery. I came away feeling very reassured, and the anxiety around not being sure what the best course of action would be were dispelled during the consultation. I’m very pleased that I met this kind, thoughtful and very humane doctor

Mr Christian Nayar

Urologist

Mr Nayar was very welcoming and approachable. He put me completely at ease, listened without rushing me and answered all my questions. He gave considered advice regarding my condition and suggested suitable treatments while at the same time giving me time to consider my options. I was really happy with the way in which my consultation was conducted which left me feeling positive about the next steps and pleased that I took the decision to see Mr Nayar at his clinic.

HCA Healthcare UK The Wellington Hospital

Gastroenterology, General Practice (GP), + 10 more

Mr Sayal made sure I understood every step of the healing process and gave practical guidance that helped me avoid setbacks and manage my recovery safely. His follow-up checks were reassuring, and he always took the time to answer my questions with patience and genuine concern. Thanks to his thorough aftercare and compassionate approach, I felt supported every step of the way. I’m extremely grateful for the outstanding post-operative care he provided.

Poland Medical

Cardiology, Dentistry, + 12 more

I am very pleased with the service at Poland Medical. The staff are friendly, helpful and always professional. The reception team is well-organised, and appointments run smoothly without long waiting times. The doctors take their time, explain everything clearly and make you feel comfortable and well cared for. The whole clinic is clean and welcoming. I highly recommend Poland Medical to anyone looking for reliable and high-quality medical care

Mr Sohail A Choksy

General Surgeon

Very thorough, didn't feel rushed at all. I just don't know what exactly he found, what it means, or what it could mean long term. I am assuming he'll explain thoroughly at my next appointment once he has the test results. Though I don't know what the test entails either. An advisory in the appointment letter for patients to wear shorts under their trousers would be beneficial for modestly, or the loan of a gown.

Mr James Brewin

Urologist

Very impressed with all aspects of Mr Brewin's attention to detail in explaining everything to me in an easy manner that I could understand without blinding me with science. Compassionate and warm in all dealings - nothing was too much for him. Very helpful in later telephone consultations in explaining to my wife the treatment I had undergone plus the tests and medical support I would receive in the future.

Mr Summi Abdul

Obstetrician & Gynaecologist

Mr Abdul is an excellent consultant explaining all the options available to me, talking through each one to be able to make the best decision for myself. Never felt rushed and listened to everything I needed to say, even on the morning of the surgery. The nurses anaesthetist, kitchen staff, and everyone at the Nuffield were very kind, caring and made the whole experience much nicer.

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

I was here to get an up to date ray on my, to help my chiropractor see whats really going on with my back. This process was done quickly, efficiently with discretion. Images were quickly sent to my chiropractor for immediate review after, and appropriate treatment given by chiropractor thereafter. Great no nonsense process,, that caused zero stress, worry and anxiety.

Mr Kartikae Grover

General Surgeon

Mr Grover was exceptional! I felt so comfortable from start to finish. He explained everything thoroughly and answered all of my questions, I told him specifically what I would like and how small I wanted my breasts and he gave me exactly what I had asked for. I am so greatful to Mr Grover, this has been life changing for me and he is such a great health professional

Mr Matthew James

Plastic Surgeon

Matthew James is an excellent surgeon. He has a compassionate approach. He is kind , patient and has a lovely manner. Very down to earth. I trust his judgement implicitly. I highly recommend him. Thank you Matthew for the great care and skilled surgery you performed on me. I am very happy with the result and I feel sure I will be as fit as a fiddle after my recovery.

Mr Hasan Al Chalabi

General Surgeon

I really appreciate how I felt so closely listened to, my concerns acknowledged and my issues taken seriously. I also really appreciate Mr Al Chalabi's understanding of my strong desire to eat healthily and exercise. He was very thorough and proactive in identifying next steps and I felt massively reassured that he was on my side in dealing with this gut issue!

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

I was extremely impressed and satisfied with the overall care and treatment I received at LBH. The surgeon was magnificent and so was the nursing staff. I was well cared for from the reception and portering service to the whole clinical team to catering. It was a wonderful experience and I would certainly recommend having treatment at London Bridge Hospital.

Nuffield Health Cambridge Hospital

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 21 more

I had a revisional breast augmentation and mastopexy to replace/correct surgery from 17 years ago. Professor Malata listened to what I wanted and my breasts now look better than ever. Very happy with the whole process from start to finish and would highly recommend both the Professor and all the staff at the Nuffield.

Aion Clinic

Psychiatry, Psychotherapy

The service provided at Aion was exceptional. This was my second KAP course, and the support that I received throughout was brilliant - from exploring what was needed, the intent for each session, the flexibility in sessions and the practical delivery. I am now in a different place and very grateful to Aion for that.

Perfect Balance Clinic - Moorgate

Acupuncture, Nutritionist, + 5 more

Perfect Balance has been amazing at getting me running again. The staff are super accommodating to get suitable appointments and offer a variety of treatment options. The holistic approach certainly improved the recover time. Thank you for all the help and assistance.