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Newmedica Worcester

Ophthalmology

This was the first of 2 visits for cataracts surgery. I was a bit apprehensive but was well assured when getting into the clinic to have the surgery done. I was met by the receptionist Jen who was very friendly and made me feel welcome. I was then only waiting a very short time and called in by Sarah who booked me in. Sarah was very professional and made sure I was at ease with the process and knew everything that was going to happen. Had all my eye drops and waited to have the surgery. Was taken to a room to wait and was met by Mr Woodcock who was performing the surgery and also Hannah and Amy, who were all very friendly and made me feel comfortable. Nothing felt rushed and it was all very professional and extremely clean. The surgery was so quick and I felt comfortable throughout the whole process. I then was handed over to Manshi, who sat me down with a nice cup of tea and a biscuit which was perfect. Everything was explained ie the next process of aftercare and left with my goodie bag full of paperwork and drops. It was a quick efficient service and in all honesty it was like going to a posh spa with the best customer service. I am due to have my other eye done and I am 200% happier that I know it will all be good and have no worries. Great team, great place.

Mr Joseph Manjaly

ENT Surgeon

We had the pleasure to meet Dr Manjaly as the consultant surgeon who conducted a hearing implant (bone conduction) operation for our son. Our son was 15 years old at the time of the operation and had a magnetic Oticon Sentio implant to help him with his left single sided deafness. Dr Manjaly took great care of our son since the very first appointment at the NHS Royal ENT hospital. He explained everything about this type of hearing aid benefits, about the operation risks in a friendly, respectful, professional manner and was readily available when needed. Our son is very happy with the new Oticon Sentio mini, as he has already seen a significant improvement in his hearing and wears it most hours every day. It's also completely hidden underneath his relatively short hair which is a must have for any teenager.

Nuffield Health Cheltenham Hospital

I had a number of appointments to see Mr Warr at the Nuffield, and it was always administered well and on time. On the day of the surgery there was initially some confusion on which hospital room I was assigned to but that was cleared up fairly quickly - it was 7am so perhaps a beginning of shift handover issue. The nurses were caring, professional, attentive and very friendly before and after the operation. The anaesthetist visited and was very clear explaining the process, friendly and reassuring. A very good experience. I also appreciated that my parents could be with me before the operation as I'm quite young and not used to being in hospital. Overall a very good experience. Thank you.

Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

Had Cataracts removed in July and then September the staff and Dr Jothi was excellent and couldn’t wish for any better care, follow up phone calls on the day after to check if all was ok such a great procedure on both occasions and no pain at all as everything was explained. The eye sight is now great with all the colours all being clear and now I just need reading glasses to see stuff up close ,have worn glasses for the past 60 years and find it funny not having to were glasses permanently. I would thourghly recommend KingsBridge and their staff as all was very kind and looked after your needs on every visit, One thing no pain .

Somnowell - Snoring & Sleep Apnoea Help

Dentistry, Dermatology, + 3 more

Got my Somnowell mouth guard fitted at Causeway Dental in Teddington. Highly recommend the dentist. She was great. The guard really does work if I’m sleeping on my side. My partner and I now sleep together in the same bed! I’ve had the guard for about 6 months- don’t wear it every night as we don’t live together. It does feel a bit weird to wear but I have got used to it. It’s not so useful when I’m on my back as I tend to breathe through my mouth and will snore then. This Somnowell information does address this issue. I would really recommend it - and have - if you snore a lot and have sleep apnea as I do. It really works.

Southside Medical Private Clinic

Audiovestibular Medicine, Child & Adolescent Psychiatry, + 7 more

Came across Southside Medical on FB ....my own GP practice has no online appointments for all of November and December. I had mine booked and completed in just a few hours. Doctor took time to understand what was up (sciatica) and what he could do to help. Did a complete check to make sure it was sciatica and not something else and gave me advice should my symptoms change. Then after a discussion he arranged for me to get some medication which is certainly helping with my sleep. Can't fault the timeliness and the expertise of the doctor. Very warm and empathetic and can't recommend highly enough.

Pride In Health

Psychology

I've had, and continue to have, a really positive experience with Pride in Health. Everyone I've spoken to has been so dedicated and kind. I've felt so understood and at ease, which is special to me as I've never experienced feeling this way from healthcare providers before. When I've struggled to interpret information due to my autism, the team has always been so patient and helpful and quick to answer my queries. I recall when I first reached out with questions, I was sent back a super in depth answer, answering questions I didn't even know I had. The work they do is fantastic. Thank you!

Dr Israa Al-Shakarchi

Rheumatologist

Follow-up from March to review severe perniosis. Seen promptly. Dr Al-Shakarchi had clearly reviewed my case notes, explored whether any further issues had arisen and was quick to provide a treatment plan leading to a further follow-up in February. I found her to be an incredibly impressive clinician; thorough, pleasant, re-assuring and highly professional. A real credit to the NHS. I felt relaxed and confident throughout the consultation.

Spire Washington Hospital

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology, + 1 more

I arrived at 9.05 for an appointment at 9.30 am. Checked in and waited approx 3 minutes and was called by Mr Sapare and escorted to his room. After an examination and explanation of my before and after surgery he gave me advice on how to proceed to full recovery. I was back in my companions car by 9.20. I would recommend any one if offered the the chance to attend the Spire Hospital to go and get treated there.

Mr Gurdip Shergill

Orthopaedic Surgeon

Excellent Mr Shergill greeted me early. Ask how i was doing, showed the scar s d he explained i have a scar that most Indian or black persons have. Just means my body over heals. A few exercises and was very pleased. I asked a question or two as he said do I have any. Left very happy. The overall experience has been excellent the whole team, has settled me for my first surgery after 56 years.

Miss Jess McMicking

Obstetrician & Gynaecologist

Jess McMicking was the consultant we chose for the delivery of our second baby and from start to finish my experience in her care has been flawless. She provided an extremely high standard of care which she delivered in an extremely friendly, caring and accessable way, leaving me feeling both informed and confident as a result.

Mr James Carmichael

Orthopaedic Surgeon

Amazing consultant. Found an emergency appointment to get my foot seen quickly. Initial advice pre imaging has really helped; imaging was carried out quickly and the outcome discussed swiftly after. I can now how confidence to follow the plan and ensure my foot fully heals. Any problems the door is open to get re checked.

Mr Dimpu Bhagawati

Orthopaedic Surgeon

I have visited for 2 procedures and 3 consultations and my experience has been great I was given all the information and a chance to discuss my treatment in detail I have been very happy with my experience and treatments given. Dr Bhagawati treated me with care and consideration on every visit.

Spire South Bank Hospital

Breast Surgery, Orthopaedic Surgery, + 16 more

Overall an excellent consultation. I was immediately put at ease. Everything was explained perfectly to me with plenty of opportunity to ask questions. I was given the opportunity to be part of the on-going plan for current and potentially future treatment.

Mr Divyang Shukla

Orthopaedic Surgeon

I have had knee injury and saw Dr Shukla about this. Very professional doctor who explained everything to me in details and reassured me about few things I was very worried about. Highly recommended surgeon if u have any problems with your knees.

Dr Sanchoy Sarkar

Gastroenterologist

Dr Sarkar was very personable and professional. He immediately alleviated my anxiety and actioned further tests, and a follow up with the Liverpool Pancreatic Unit. I would highly recommend him, and was very impressed with his prompt action.