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Mr Paul Culpan

Orthopaedic Surgeon

I most recently saw Dr. Culpan at the LIPS clinic in Battersea for a post-operative review, approximately 6 months after my surgery. As I have had a number of appointments with Dr. Culpan, before and after surgery, I will refer to my experience across all appointments, not just the most recent. Earlier this year, I suffered an acute injury to my knee, presenting to Dr. Culpan with difficulty walking, alongside sharp pain and swelling. On initial examination, Dr. Culpan suspected a meniscus tear. Recognising the severity of my symptoms, he contacted his network to arrange an urgent MRI, which was booked in on the very same day. Then, once the MRI confirmed his initial suspicions, Dr. Culpan very clearly explained the exact nature of my injury and all the treatment options available to me. After conferring with a radiologist colleague, to be absolutely certain of the optimal course of treatment, Dr. Culpan presented me with his surgical plan alongside likely outcomes and timelines for my rehabilitation. Having considered all of the information I was presented with, I carefully weighed up the costs and benefits of each possible course of treatment before ultimately concluding that surgery was the best choice for me. Dr. Culpan performed the surgery - an arthroscopy of the knee - at King Edward VII Hospital in London and, even though there was a potential complication in the shape of the damage to my knee being more severe than could be identified on the MRI, the operation went perfectly smoothly. As per his suggestion and in line with my wishes, Dr. Culpan took a minimally invasive and conservative approach, repairing the meniscus wherever possible and removing only the smallest parts which were beyond repair. Even though my post-operative rehabilitation has been focused around physiotherapy, I have remained under Dr. Culpan’s care. Throughout this period, Dr. Culpan has been in close contact with my physiotherapist and has seen me at key checkpoints (e.g. 3 months, and 6 months post-surgery) to personally examine the state of my knee joint and to monitor my overall progress. Thanks to this, my rehabilitation has gone exactly according to plan so far and I hope to make a full recovery. Overall, I am incredibly pleased with the treatment I have received and would not hesitate to recommend Dr. Culpan to anyone with a similar injury. I believe that what sets Dr. Culpan apart is his: 1. Communication: Throughout every stage of my treatment, Dr. Culpan clearly explained the medical context in an approachable way such that a non-expert such as myself could understand it. Moreover, he provided me with a comprehensive view of all the treatment options available to me as well as their costs and benefits. Both of these facts together meant that he enabled me to make an informed decision about what course of treatment would be best for me and my health rather than being told what to do. 2. Compassion: In my interactions with Dr. Culpan, what perhaps struck me most is how much he cares about his patients. When Dr. Culpan first recommended surgery, I was incredibly anxious and apprehensive as I had never had surgery before. When I shared these concerns with Dr. Culpan, he was incredibly sympathetic and understanding. Rather than dismiss my concerns as being irrational, he explained the procedure in great detail including, for example, how safe the procedure is and how routinely he carries it out. Thanks to this, my fears were allayed and I went ahead with the operation. Even though I believe that it was in my best interests to have the surgery, I doubt I would have gone ahead with it if not for the care that Dr. Culpan showed in this regard. 3. Concern: Dr. Culpan clearly understands the grave responsibilities of being an orthopaedic surgeon and the trust that his patients put in him. He demonstrated this to me through both his insistence on seeking a second opinion before deciding on an optimal treatment plan and the quality of his post-operative care. In the former case, when faced with inconclusive images produced by the MRI scan, Dr. Culpan chose to seek the counsel and expertise of a radiologist colleague rather than unilaterally decide on a treatment plan. In the latter case, with his close monitoring of the progress of my injury and my post-operative outcomes, Dr. Culpan showed that his concern for patients does not end once surgery is over.

Mr Su-Min Lee

Urologist

I initially booked a half hour consultation having suffered from acute urinary retention and therefore 3 months use of a catheter due to Benign Prostatic Hyperplasia. I found Mr Su-Min Lee very easy to talk to as he has a great sense of humour which put me at ease. He took time to explain the options available to me and let me decide on the best course of action. He was very informative and I didn't feel rushed at all. A couple of days later I decided to go ahead with a Holep operation. I paid to have this privately in my local NHS hospital, Southmead in Bristol. I was offered a date that was about 3 weeks after my initial consultation. He met me again on the morning the surgery to put me at ease and the treatment that I received from the medical team at the hospital was very good. It is now 6 weeks post operation and as far as I am concerned it was a success. My urinary issues are resolved with the exception of the expected slight bit of stress incontinence which is improving daily.

Mr Richard Selway

Neurosurgeon

I found Mr Selway excellent from start to finish. He explained everything very clearly to me during my initial consultation, what was causing my symptoms and how he proposed to cure those issues with a surgical procedure (Posterior Cervical Foraminotomy) On the day of my surgery, Mr Selway visited my room in the morning and spent time once again, going over my surgery procedure in great detail with myself and my wife, putting us both at ease and ensuring we knew exactly what would be happening during surgery. Post op, Mr Selway was very personable both immediately after surgery, when he visited me to see how i was feeling and to tell me a little about how the surgery went etc..... Then during my 5 week post op appointment, he was again very personable in discussing my progress and anticipated full recovery. I can't thank him enough for relieving me of what was, at times, excruciating pain. Thank You

Diverse Minds Clinic

Psychiatry

I cannot recommend Diverse Minds Clinic highly enough. From the very first contact, the entire experience was professional, supportive, and reassuring. The clinic offers a calm and welcoming environment, and it’s clear that patient care is their top priority. Dr. Alex Cappai is exceptionally knowledgeable, compassionate, and thorough. She took the time to truly listen, asked thoughtful questions, and provided clear explanations throughout the assessment process. I never felt rushed, and for the first time, I felt genuinely understood. The diagnostic clarity and tailored treatment plan have made a significant positive impact on my life. The clinic’s approach goes far beyond a standard appointment, it is holistic, evidence-based, and deeply respectful of individual needs. Communication was excellent, appointments were well organised, and follow-up care was consistent and reliable.

Mr Pablo Robles

Psychologist

I have been working with Pablo for over eight months, and I can honestly say the experience has been transformative. I initially sought help due to anxiety related to work relationships and burnout, and from the very beginning I felt listened to, understood, and supported. What I value most is the balance between empathy and practicality. Sessions are a safe space to explore emotions, but they are also structured and goal-oriented, with concrete tools and perspectives that I could immediately apply in my daily work life. Over time, I have developed a much healthier relationship with stress, clearer boundaries at work, and a deeper understanding of my own patterns and needs.

Concierge Medical

Coaching, Diagnostics & Testing, + 5 more

Dr Oliver was absolutely wonderful. From the moment he arrived, he was friendly, calm and incredibly reassuring. He took the time to listen properly, explained everything clearly, and made what could have been a stressful situation feel very manageable. The service was impressively quick and efficient, yet never felt rushed. Dr Oliver was compassionate, thorough and genuinely kind, which made a huge difference. It’s rare to feel so well looked after, and I wouldn’t hesitate to recommend him to anyone seeking prompt, professional and caring medical attention.

Mr Pranab Sinha

Orthopaedic Surgeon

I was in to have a hip replacement and was amazed by the level of service. The surgeon (Mr Pranab Sinha) was so caring about my individual needs and made me feel at ease and explained the procedure clearly and accurately. He has kept in touch after my surgery and has made me feel safe and in good hands. The operation was a success and now feel like a new man thanks to his expertise. The nurses were also amazing. The overall experience 10-10 I felt like royalty. Thank you so much. Joseph H

Montrose Health Group

Psychiatry, Psychology, + 1 more

So far, we've had an excellent experience - exactly as we were hoping for. From the moment I first made contact, Mollie has been extremely helpful and supportive and our son's assessment meeting with Kiran was great. His assessment report is very thorough and we all feel is a very accurate report on his difficulties thus far. Thank you - you have given us hope that there is al way forward, after an extremely frustrating and dispiriting few years since his previous NHS support fell apart.

Mr Tony Corner

Orthopaedic Surgeon

My expectations of the outcome of the shoulder surgery were well managed by Mr Corner, and potential issues were explained fully. I have been delighted with my recovery within 3 months of the shoulder replacement and had no problems post surgery, in fact I find it hard to remember this is a replaced joint and just use my arm. At my most recent visit he explained and tested the recovery of a specific front ligament, which he was pleased had recovered fully post surgery.

Dr Batsi Chikura

Rheumatologist

I arrived early and was seen early. Very approachable, friendly, reassuring. I feel very comfortable speaking with Dr Chikura and feel that I can ask him anything without feeling silly. He clearly explained the next stage of my journey and we discussed what to do “if”and “when”. I've come home, clear in my mind, about the next steps and how long it is all likely to take. He asked both myself and my partner if we had any questions before we left.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I underwent a shoulder operation on the 17th November. I was treated with respect and kindness throughout: the room I was allocated for the day was clean, tidy and comfortable as was the bathroom. The post-operative tuna sandwich was delicious! All the staff were excellent, including admin staff, nurses, physios, anaesthetists and my surgeon, Mr Jahnich. The followup care has also been excellent, with especial praise to my physio, Chris.

Dr Neeraj Purohit

Radiologist

I was a little apprehensive before going in to see Dr Purohit. I felt immediately relaxed at his warm friendly manners and professionalism. He gave me clear and reassuring advice to what I could expect during the procedure and how the following hours and days would feel like based on his experience. In fact I felt really good during the procedure and have done so since. It’s the next day now. Thank you Dr Purohit. Carole C

Freedom Vision - Telford

Ophthalmology

My recent experience with Freedom Vision was great. From moment of contact the staff were very attentive, efficient and very professional. I was out at ease straight away. The operation for both eyes went very smoothly and all the details were explained fully. I now can see perfectly and do not need to wear glasses at all . I would recommend Freedom Vision to anyone who is looking at corrective eyesight.

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Although I’ve only just received my meds from Astron and Lucio health I cannot praise them enough. They have listened to, and answered, all of my questions appropriately and the whole team are passionate about their cause: providing patient choice with dedicated personalised medical protocols. I would encourage anyone who is looking for a personalised cancer care service to use Lucio and Astron Health.

Experts in Skin and Hair

Dermatology

My whole experience at "Experts in Skin and Hair" has been positive. Dr Pallavi Gupta has been really kind and has explained everything very clearly. She completely understands the anxiety you might have, and reassures you at each step along the way. She made sure that my procedure was carried out as soon as possible, to give me peace of mind. The communications from her team have also been good.

VIP Hearing Solutions London

Audiology

The acknowledgment that I require hearing aids was a difficult step made easier by the experienced, knowledgeable staff who guided me through the options. I am so grateful, as is my wife (!), that I chose such a professional company to help me with the decisions. My life has been changed by the technology available for new hearing aids and I am truly grateful.