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One Ashford Hospital

Dermatology, Pain Management, + 21 more

This was a positive experience. Srijune was so very kind and helpful in my pre- treatment discussion, administration of anti biotic medication and questionnaire. She offered to hold my hand during the injection, made sure I was okay, ensured I had some tea and biscuits whilst waiting before I could leave and came to let me know that it was safe for me to leave. She also answered my call when I got home as I’d felt a cramp-like pain in my calf . Thanks Srijano Mr Jones was kind, genial, professional and as gentle as he could be with the procedure. He chatted to me during the procedure , telling me about the scan that was showing the fluid on/ around my knee and was happy to answer my question about what the fluid was that he was removing etc. He told me that I’d get a call from him in a few months time to check how I’m getting on rather than a face to face follow up. I was given assorted leaflets with exercises, ICRS registry , free online rehab programme and physiotherapists Charlie and Nick at the Better team . I was thrilled when I went to walk out of the hospital, to find that I was able to walk normally without any limping. Yes the anaesthetic was probably helping but it made me feel positive about the treatment . I expect it’ll be a little tender once that has worn off but fingers crossed all will be well .

Practice Plus Group Hospital, Barlborough

I had knee replacement surgery at the Practice Plus hospital at Barlborough on 29th November. The pain I experienced during the two weeks following the surgery on a scale of 1 to 10 I would rate at 8 to 9. Now that I am in my eight week of recovery my pain level is 1 or2 I had a problem in that during the first 2 weeks after surgery I was hardly able to sleep due to the pain when lying down and some nights I had zero hours of sleep. After discussion with the hospital pharmacist it became evident that one of the pain killing medicines I had been prescribed had insomnia as one of it’s side effects. After stopping this medication and taking an alternative my sleep pattern returned to normal and my recovery accelerated. From the experiences of friends who had undergone this surgery I knew that physiotherapy was the key to a successful outcome. The physiotherapy I received at Barlborough was exceptional. By following their exercise plans and receiving guidance at my follow-up visits I am now able walk for one hour virtually pain free, ride my static bike at home and if all goes well should be able to ride my bike on the road in a few weeks time. Thank you Barlborough Stephen M

Spire Regency Hospital Macclesfield

Allergy Medicine, Cardiology, + 17 more

I received my care at the Spire Regency Hospital in Macclesfield following a unicompartmental knee replacement in November 2025, and the standard of care throughout was excellent. From recovery through to the ward, the post-operative care was consistently compassionate, professional, and attentive. Every member of staff I encountered — from nursing and medical staff to healthcare assistants, physiotherapists, and catering staff — was kind, supportive, and clearly committed to patient wellbeing. Although I didn’t manage to note everyone’s name, those I did were outstanding and a real credit to the hospital. The physiotherapy support was particularly impressive. My post-operative physiotherapist understood exactly how far my knee should be bending at each stage and struck the right balance between encouragement and reassurance. This helped me overcome the understandable mental barriers around pain and guarding, and I was given a clear and structured recovery exercise plan to follow at home.

Dr Vafa Pirjamali

Psychiatrist

Having waited for an appointment for approximately two years, I felt nervous and apprehensive the morning of my appointment. Despite this, after a few moments speaking with Doctor Pirjamali, I felt more calm. Although we discussed some difficult topics such as grief and an eating disorder, he maintained an easy-going, nonjudgemental, professional and informative manner. Our chat was thorough and after the appointment had come to a natural end, I felt relieved knowing that no stone had been left unturned. Doctor Pirjamali came across as kind and extremely knowledgeable in the areas of ADHD and ( although he referred me to speak further to the titration team regarding this) ADHD medication. I I highly recommend him as a Doctor, especially if you are nervous.

North Wales Eye Specialist Centre

Ophthalmology

When I entered the premises I couldn’t believe the transformation that had taken place as I was familiar with the building when it was a hairdressing salon. It was spacious, immaculate and tranquil. Having been quite anxious before my appointment, I quickly relaxed as all the staff were extremely friendly and kind. All the tests were performed swiftly and smoothly with every concern for my comfort and my understanding of the procedures involved. Mrs. Matthews explained my forthcoming cataract surgery clearly, comprehensively and reassuringly and I was very pleased to be offered the surgery I such a short space of time. All in all I couldn’t have wished for a better experience with North Wales Eye Specialist Centre.

Mr Sabur Malek

Orthopaedic Surgeon

I had a knee replacement under the care of Mr Malek on 26 November This surgery has totally changed my life as before surgery I could not even wait bear on my knee & just over 7 weeks on I am walking without any walking aids at all & finally getting my life back. I cannot thank Mr Malek enough. I ended up paying private & although it cost me £15,000 it was worth every penny as I could not wait any longer for surgery under the nhs. If anyone is worried about having this procedure, please do not worry as the procedure is much easier to recover from than you may think & totally transforms all the pain & frustration of mobility issues that was certainly having a major impact on my life before surgery .

One Stop Healthcare

Anaesthetics, Audiology, + 48 more

I was treated extremely kindly and it made such a difference. Everyone who works there deserves a massive thank you. I didn’t feel judged, not once. Respectful, polite and friendly and very, very prepared. I felt that I was in safe hands and I really appreciated all the security protocols. My only suggestion to make things even better, would be to have an indoor waiting area available for clients who are asked to arrive at 7am. It was not much fun waiting in the dark, in the rain, in the cold to be let in for 20 odd minutes. But as soon as that hurdle was overcome, everything went so well and a lot of that was because of the efforts of the team. They’re great. I really loved my sandwich too!

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

Once I arrived on the day of my surgery, the nurses were great in making sure I was fully prepared. The only questionable experience I had was that the physio who visited me before the surgery caused some confusion, as the exercises she showed me to do during the first three weeks were not what Prof. Field had said. Also it seemed odd that the physio visited me before the surgery, rather than after. Hence I ended up staying the night and saw Yannis, a different physio, the following morning, who was incredibly helpful. However, the experience overall was great, and Prof. Field and Dr Hussain, along with the day and night nurses, made me feel very comfortable and looked after me well.

CAS Medical

General Practice (GP), Primary Care

I had an outstanding experience with Dr Socklingham. From the very beginning, he was warm, caring, and genuinely attentive, taking the time to listen carefully without ever making me feel rushed. His communication was clear and reassuring, and I felt fully involved in every step of the decision-making process. What truly stood out was the rapid feedback and proactive approach to treatment planning — I received timely follow-up, clear explanations, and a well-thought-out plan that gave me real confidence. The consultation was delivered with professionalism, empathy, and efficiency, and I would not hesitate to recommend to anyone seeking high-quality, patient-centred care

Dr Sunil Nair

Diabetes & Endocrinology Specialist

I found Mr Nair to be very personable and attentive. He took copious written notes as I explained my problem and concerns. He suggested an adjustment to my medication regimen, which will help with troublesome side-effects, writing to my GP accordingly. This is a particular source of relief to me. He has also made an NHS referral for me, for a separate, concerning issue. I am extremely glad that I made the decision to see Mr Nair privately, rather than wait for an NHS appointment. If I should need any further advice or support, I won't hesitate to make a further appointment to see him. This was a very positive and supportive experience, Thank you Mr Nair.

Riz Ultrasound

Physiotherapy

I really appreciated being able to get a quick appointment and having my scan done by a doctor radiologist who could then explain what he saw and give me some advice. The scan was done quickly and it allowed me to promptly get the scan done for my GP. I was super pleased that the report arrived quickly, it was there in my emails before I even got home! There was a chaperone there too, the clinic was nice and the receptionist was very warm and friendly and efficient. All in all a great discovery for me as I felt the prices were very reasonable for private scans so I could use the service for regular health checks..

Mr Jonathan Stevenson

Orthopaedic Surgeon

I recently underwent an open pelvic biopsy performed by Mr Stevenson, and I cannot recommend them highly enough. From the initial consultation, they took the time to thoroughly explain all my options, ensuring I felt like an active participant in my care plan rather than just a patient. Their reassuring demeanor and the fact that they made a point to visit me personally while I was in the hospital meant a great deal to me. It is rare to find a surgeon who balances such high expertise with genuine compassion.

Dr. Arindam Das

Paediatrician

Dr Das is the best Consultant my son has had. He has suffered with lots of gastro issues since birth and we were always fobbed off until we meet Dr Das. His knowledge in this area is exceptional, my son has ARFID and he seems to be the only professional I have meet who acknowledges it and is taking an interest in it to help children who suffer with it. He is always friendly, kind, listens and cares about his patients and helping them.

Mr Hisham Osman

General Surgeon

Mr Hisham treated me with utmost courtesy and dignity at all times. His explanations of what was to happen in the operation were clear and so was the analysis post op of lab results of the tissues taken, together with a forward plan of action. He dealt with the seroma at once during the appointment rather than leaving it to another day as I thought might happen.

Mr Simon Cabot

Physiotherapist

Simon was tremendously helpful in sorting out a knee issue I had as a result of a historical ACL tear. He prescribed a straight forward set of exercises and a reassurance that got me back to full mobility and regular exercise quickly. This was particularly important as I was in the middle of a 5 month world tour with a band involving considerable travel.

Miss Chrissie Laban

Breast Surgeon

I’ve had a breast cancer diagnosis. It’s all been very scary and stressful. Chrissie has been so patient, understanding and kind. She’s taken so much time to explain everything to me and reassure me as much as possible. She’s very approachable and happy to answer any questions. I feel very lucky to have had Chrissie as my surgeon and consultant