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Mr Billy Wong

ENT Surgeon

My experience with Mr Wong was fantastic, at my first appointment, he explained everything clearly and calmy and I found that I had time to ask as many questions as wanted as i didnt feel rushed. He explained all the surgical risks. When it came to my surgery,l was pleased to find that i would be staying overnight and would have a drain inserted, after research I found that this isn't always common practice with thyroid surgeries but down to the preference of the surgeon. (I could be wrong, but i beleieve this is the case as i was upgraded to overnight stay) It gave me confidence that Mr Wong is thorough and professional, not only for the procedure but also after-care too. in my opinion, my scar looks very good post-op and is neat and there has been no signs of infection. minimal bruising or numbness. I believe he is a very skilled surgeon-he managed to precisely put the incision in an existing crease in my neck whilst also avoiding a tiny mole that I wanted to keep. l'm no surgeon, but I do think that requires a certain level of skill. If I require any future thyroid surgeries, (hopefuly not!) given the choice,l will not hesitate to go back under Mr Wongs care again.

dentalessence - Sompting

Dentistry

I was seen by a young male dentist (apologies, he did tell me but I can't recall his name and it isn’t listed on the website – perhaps he is new). He was professional, informative, and efficient throughout my appointment. As I’m allergic to local anaesthetics, fillings can be particularly uncomfortable, but he was very reassuring and took great care, as did the dental nurse. By far, this has been the best service I’ve experienced at the practice to date. My only critique is not directed at the dentist himself, but rather the practice’s policy. Over the past couple of years, I’ve noticed that patients cannot book a filling replacement directly without first having a pre-booking consultation. This essentially doubles both the cost and the time needed off work. In my case, a chipped filling was causing pain due to decay, and it was obvious that a replacement filling was required. I had to insist several times when booking that I did not need a pre-assessment, only a filling appointment. Given that I am a private patient and a silver filling costs almost £200, being charged for an unnecessary pre-booking simply to confirm what is already evident feels unreasonable.

Spire Wellesley Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 17 more

Here’s a polished, professional version you can copy and paste: ⸻ Although Mr. Ray was exceptional, my experience with the nurse who conducted my post-operative care was extremely disappointing. While I was in the bathroom, my husband—who was waiting in my hospital room—asked her two questions regarding my discharge. On both occasions, she ignored him. Instead, she sighed loudly and then entered the bathroom without knocking, despite my husband explaining that I was inside. At that moment, I was in the process of dressing and felt very uncomfortable. When I told her I was using the toilet, she simply replied, “that’s fine,” and proceeded to discuss my hospital discharge from the bathroom doorway while I was trying to get pull my underwear up with one functioning arm!. This behavior was unprofessional and highly inappropriate, particularly in a private care setting. That being said, I cannot praise Mr. Ray and the rest of the team highly enough. It is simply unfortunate that this one individual let the otherwise excellent standard of care down.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I am deeply concerned with Dr Murray’s assessment of my medical history and his reluctance to understand the fact that mast cell activation syndrome has particular effect of lungs and bronchial functions. Dr Murray advice yesterday was that I have to fo to physio therapy to learn how to breath. I will obviously follow this advice and then in times of crisis when I will not be able to breath properly, have urticaria and swelling I will have to follow Dr Murrray advice and breath in and out. Dr Murray said that I am wheezing from larynx. You can ask Dr Pattle when I came to see her in spring I was covered all over in urticaria and I was wheezing. I do not think that Dr Murray is working won a regular basis with patients like myself and maybe its best if he cont help to say that he can’t help instead of saying that I do not have a problem with breathing when I have. I sent him several letters from various specialists yesterday. Maybe he shud read them before jumping into incorrect conclusions

Kingsbridge North West Hospital

Audiology, Breast Surgery, + 29 more

I would highly rate the care that I was given throughout my time in the hospital and I would like to commend the nursing staff in particular, however I have one major issue which has left me very dissastisfied. During my first appointment I was told that I needed the socket of my hip replaced and was given a price for that procedure. Then I met with another doctor who said that said if the whole hip needed replaced it would cost considerably more and quoted a price up to £12000 more if this work needed to be done. It was confirmed after the operation that I only needed the socket replaced but was charged the price quoted for a full hip replacement without any explanation. I would like to hear from someone about resolving this issue.

The Medical - Cheltenham

Chiropractic

My last visit was with my Chiropractor at the end of a tri program. (Program included a Chiropractor and 2 Physiotherapists - Soft tissue and Exercise) Following my initial diagnosis, which was both thorough and explanatory, I always received a warm welcome at Reception which helps when you are feeling fragile. The program mixed between all three experts and I only ever had to wait a few minutes for my scheduled appointment. Each expert was friendly, professional and put me at ease straight away.

Miss Sarah Little

ENT Surgeon

The whole experience has has been amazing, I was really nervous at my initial consultation but Miss Little put me at ease straight away and all the way through the process she was amazing , I was staying at a local hotel after my surgery and she knew I was alone and she call me the evening after to see if I was ok, that was above and beyond and it meant the world to me, Miss Little is not just a fantastic surgeon she is also an amazing and caring human being, also her staff were all fantastic

Duality Healthcare Newry

Audiology, Diagnostics & Testing, + 5 more

I had a fibroscan which was really thorough and detailed. It was clear that the clinican was very highly trained and knowledgable. There are lots of places at the moment which primarily specialise in private baby scans but also offer health scans. I have previously been to one such place for for an abdominal scan and it was very basic - absolutely nothing like the attention to detail of the scan I had at Duality Healthcare. I was really pleased and reassured by the service. Thank you!

Mr Mohammed Akmal

Orthopaedic Surgeon

After 30 years of relentless back pain, Mo Akmal fixed it in a day! Excellent service from the hospital, all the way through the procedure from arrival to departure on the same day was managed perfectly. Thank you all for a great job. 4 big screws, 2 rods and a Coflex device sorted everything out. Amazing it was all done through a 60mm incision with no visible stitches. Healed with virtually no scarring. Excellent.

Check4Cancer

Oncology, Diagnostics & Testing

Using the screening kit was so easy, and the staff was friendly and kind to provide kits since i have moved homes before the first kit reached me :) The staff seems to prefer calls, which I do not prefer. If there are ways to confirm to them that I prefer communications via email, it would be very helpful. The results were also easily delivered via email and was written in a way that is easy to read.

Professor Yogesh Bajaj

ENT Surgeon

My experience with Professor Yogesh Bajaj has been excellent. He carried our thorough examinations and ensured that nothing was missed. I had an MRI scan and allergy testing. His bedside manner is second to none, he is polite, friendly and puts you at ease. He had a copy of my results and letter ready for me and went through all the results in a way that I could understand. I cannot praise him enough.

Newmedica Oxfordshire

Ophthalmology

Lovely staff very reassuring, explained what was being done. Mr.Bindra did the cataract operation. I was given a choice of drinks & some biscuits after the operation. The clinic is spotlessly clean . The waiting room is neat ,tidy & clean with a TV to watch if inclined. I was phoned the next day to make sure I was OK & if I had any questions. VERY Impressive.DEFINITELY RECOMMEND NEWMEDICA.

Dr Catherine Spencer-Smith

Sport & Exercise Medicine Doctor

Really appreciated how personable Dr Catherine was. She wanted to get to know me first, which made me feel very comfortable. She was then very clear with the information, shared it kindly and gave me lots of details which you don't always get. I left feeling like I fully understood what the likely problems are, and clarity on the next steps.

Dr Bernard Prendergast

Cardiologist

I had a truly reassuring experience with Professor Prendergast. From the moment I met him, he was incredibly kind, calm, and clear, and he explained everything in simple, understandable terms so that I wouldn't feel overwhelmed. You don’t often meet someone that sharp who’s also genuinely warm and easy to talk to. Thank You!

Mr James White

Orthopaedic Surgeon

I had my last check up with dr White He was very kind and very clear on answering all my questions and giving me all the information I needed. He also showed me physical moves to improve the movement of my elbow I left the clinic feeling very satisfied with the level of professionalism and care I encountered in the Clinic

Dr Iaisha Ali

Dermatologist

Dr. Iaisha has been my lifesaver. I was so worried and embarrassed about my acne. After seeing many dermatologists, she’s the first one with whom I’ve noticed real improvement. We’re working on it, and I’m confident everything will be a great success! Thank you, doctor, for your patience with all my questions.