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Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

I have been seeing Josh at Reflex 18 for the past two months as part of my recovery plan following a Total Knee Replacement in October 2025. During my initial consultation, Josh carefully established my prior level of fitness and worked with me to identify ambitious yet realistic rehabilitation goals. He designed a bespoke programme of graduating exercises which are further adapted during each subsequent appointment. I find it helpful that Josh demonstrates each exercise, fine tunes my ‘effort’ and also emails a visual guide, as a reminder, after each appointment. I believe that I have made far greater progress in terms of knee flexion, stamina and strength by visiting Reflex 18 than I ever would have done if I had attempted to pursue my own rehab using a book or online package. Josh has the ability to identify which muscles need to be worked upon in order to achieve a certain goal and this is something which I could have not done myself. The Reflex 18 rooms are immaculately clean and are well-equipped. I have found every staff member to be friendly and highly professional. There is never any pressure to book further appointments. Parking is plentiful and convenient.. I am very happy with the support which I have received from Reflex 18.

Check4Cancer

Oncology, Diagnostics & Testing

This whole experience has been rubbish. One of the questions asked if I had ever had polyps, which I had but 15 years ago, and because I clicked yes, recommended me as not suitable for screening...a lot can happen in 15 years, and it didn't ask me how long ago it was. The form was clunky to use and complete. In the results letter it said if I still wanted screening despite my results, to go to my results page. However when I went to that page it gave no options to select screening. It showed a Submit button on the results page, but would not let me proceed as I had not selected a service, however there were no services to select. The results letter gave me a link asking for feedback, either a quick survey or a detailed survey. When I clicked the detailed one it came up with an Error404 message. When I clicked the quick survey, it asked me questions about recent visits, were the staff friendly, was the practice clean etc, instead of asking any questions about my experience with the recent cancer screening survey...they were completely irrelevant.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

This was my first colonoscopy procedure so I didn’t know what to expect and was quite anxious. Looking at the patient reviews on this site beforehand really helped me so I wanted to add my own comments here as well. The 2 day preparation for my late afternoon procedure (fasting and drinking the cleansing medication) was actually the worst part, however I followed the instructions and kept myself very hydrated throughout, that along with a couple of boiled sweets in the last couple of hours to stop the hunger pangs really helped. The clinic staff were all really friendly and helpful from the moment I arrived and talked me through the process throughout so I knew what to expect. I had sedation for the procedure itself which was completely painless, and I got the results quickly. At all times my wellbeing was prioritised by the staff, with 1 to 1 nursing and a very welcome drink and biscuit afterwards. Special thanks from me to Roberta and Dr Khan, and my aftercare nurse whose name I forgot (sorry!)

Freedom Vision - Chelmsford

Ophthalmology

I had cataract surgery on both eyes on 4th December 2025 and l was discharged today, 12th January 2026. I'm so pleased to say l don't need to wear glasses or contact lenses any more. From start to finish, my experience at Freedom Vision Chelmsford was exceptionally good - and my end result is superb vision. - more than l could ever have hoped for. Colours are radiant and bright, and probably the biggest bonus for me is feeling so much more confident driving at night. After undergoing rigorous tests and scans , the actual procedure is very quick and painless. All the staff, without question were delightfully kind people and I'd like to thank them all individually, if only l knew their names. But in particular, l'd like to thank Nicola who guided me patiently and expertly throughout the whole procedure, and a massive thank you to Mr Hove , my surgeon, for being such a genius. If you are contemplating cataract surgery, l urge you to go for it - don't be scared - you won't regret it!

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Nurses and clinicians very friendly and made the experience much more bearable (Dom, Karen, Svetlana and Maria - thank you!) Main issue with my experience was inability to get basic medication required for pain relief post-surgery. Was told my procedure would be finished and we could leave around noon. But my pain medication (codeine and paracetamol, so nothing complicated!) had to be couriered from a local pharmacy. We waited over 4 hours for it to arrive and it never came. In the meantime my numbing had worn off and I was in a lot of pain - my partner had to go and ask the nurses if there was any spare codeine I could have while I waited. We eventually gave up and went home after many hours wasted, and had to pay for a private prescription at a pharmacy near home. Appreciate delay was with pharmacy and nurses did their best to get updates, but this system is not working.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

My recent visits with Isabella have been nothing short of outstanding. When I first started, I was dealing with a bad back and had very little hope of returning to the gym. Over the past six months, the progress has been incredible—I’m now feeling better than I have in a long time. Isabella’s approach is always goal-focused and tailored to what I want to achieve, with every session building progressively on the last. She consistently checks in to make sure improvements are happening and adjusts treatment as needed. On top of that, she’s an incredibly supportive and accommodating person to work with, especially when it comes to scheduling. I genuinely couldn’t recommend her more to anyone needing physiotherapy and long-term results.

Dr. Gurleen Bhatia

Psychiatrist

Dr Bhatiais an exceptional psychiatrist. She truly goes above and beyond for her patience. From the very first appointment she made me feel comfortable and understood. Herapproach is compassionate professional and highly personalised ensuring that every treatment plan is tailored to my needs. She listens attentively explains options clearly and provides unwavering support throughout the process. Thanks to her guidance I have experienced significant improvements in my mental health and overall well-being. I wholeheartedly reco mmend Dr Bhatiato anyone seeking expert empathetic psychiatric care.

Westminster Women's Clinic

Cosmetic (Aesthetic) Medicine, Fertility Medicine, + 8 more

Dr. Linda Farahani is truly exceptional in every sense. Her scientific knowledge, clinical precision, and clear explanations make you feel completely confident and safe throughout the process. Beyond her expertise, her kindness, empathy, and warm personality genuinely set her apart. She listens carefully, treats patients with great respect, and approaches every case with both intelligence and heart. I truly believe she represents the very best of this clinic, and I am grateful to be under her care. Highly recommended without any hesitation.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

I am a new patient at No.1 Hatfield and my recent visit was to the physioloy department in relation to an ankle problem. The physiologist was kind and easy to talk to and clearly explained the prolem I have to me and gave me a routine of exercises to perform with a follow up appointment to attend in a fortnght's time, this being part of a booked 6 week course. My daughter who came with me and I were very pleased with appointment experience and would recommend the hospital to anyone who might ask about it.

Dr Aisan Ghaemian

Psychologist

I had a very positive experience in therapy and found the work extremely helpful for managing my depression. My therapist was empathetic, professional, and skilled at helping me understand my thoughts and emotions. The sessions felt well-structured yet flexible, and I always felt respected and supported. Therapy has had a lasting positive impact on my wellbeing, and I am very thankful for the care I received

Mr Adam Critchley

Breast Surgeon

From the very beginning I found the experience very professional . Mr. Critchley was realistic and spoke clearly to me about what to expect . He was able to make me feel at ease and was extremely understanding about my feelings and circumstances. I would highly recommend.

Mr Mohamed Saleem Noor Mohamed

General Surgeon

I have had no proble.ms with the doctor's explanations The only problem I strongly object to was the location of my appointment. I am Worcester based and was forced to go all the way to Redditch extremely inconvenient

Mr Faisal Hussain

Orthopaedic Surgeon

Excellent Surgeon,I had both knees replaced ,I am now walking completely pain free.I have been given my life back.I can’t thank my Hussain enough top marks. ⭐️⭐️⭐️⭐️⭐️ David W.

Mr Rajab Kerwat

General Surgeon

The doctor explained how the post operation is going really well and instructed on a follow up with gp for treatment of the constipation, overall the consultation was lovely

Mr John Awad

Ophthalmologist

Mr awad was very friendly and professional. He answered all my questions clearly and put me at ease.

Dr Kamal Khan

Cardiologist

Very pleasant manner, very knowledgeable and listens really carefully