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Sarum Urology

Urology

I had four visits to Sarum Urology and New Hall Hospital, with my wife. The first visit was to see Mr Johnston, which was a very busy outpatient surgery. However once in front of Mr Johnston, he had the scans and reports from the NHS Hospital at Winchester, which had suggested that Salisbury and HoLEP would be necessary. We discussed the need for the operation, and he answered our questions. He explained that the normal wait would be extended because of holidays, but it was reasonable at 2-3 months. We then returned just before the operation for a pre-op assessment and advice with a nurse, which was to the Hospital itself, so very straightforward. For the operation I was treated in the New Hall Hospital, Salisbury, which had a very relaxed atmosphere. The room was excellent, and the food and teas etc straightforward. I saw Mr Brewin and the anaesthetist before the op. the weather was good so we could even have a walk around the grounds. in the afternons following the op. Post operation checks and tests with the ward sister gave excellent results, such that I was home within 3 days. I was advised on the test results to the removed material, and this was followed up 3 months later by Mr Brewin. No problems found at all.

Mr Raj Nigam

Urologist

Through the NHS at Leicester General hospital I was diagnosed with Prostate Cancer (Gleason 4+3) in June 2023, and I was advised that I should consider radical treatment of radiotherapy and hormone therapy or indeed a radical Prostatectomy. Following this I researched the results of these procedures and learnt of a few side effects and patient experience stories that were rather unsettling. Besides this it seemed that there could be quite a wait before treatment would actually start. So, i carried out further research on possible alternatives which is when I read about Mr Nigam and the NanoKnife procedure. I subsequently contacted Mr Nigam, had a consultation and elected to go forward with the procedure on 18th August 2023. This was carried out efficiently and effectively - I walked in just before lunchtime, and walked out around 6.00pm the same day. I then travelled to the station and caught the train home. I only had a few days of slight discomfort but then quickly recovered to the extent that I was able to travel to Scotland for a few days Salmon fishing a fortnight later (and I even caught fish).

Mr Giulio Garaffa

Urologist

I was seen despite living in York. I’d had bad experiences of negligence and neglect from three other trusts (turned out to be cancer - having been called a hypochondriac by the lead urologist at York hospital who refused to agree even to a scan). When the cancer was eventually found, a prosthetic testicle was inserted - the wrong size and badly placed. When I was seen at the Whittington, the action plan made sense (Newcastle were advocating opening up the groin incision - as a molecular biologist this made little sense). The surgery performed, and the improvement was apparent the moment the bandages came off. This is as perfect a replacement as the highly imperfect implants allow! I’m also able to contact the department further down the line given my poor experiences elsewhere should I need further treatment. I’ll be requesting To see Mr Garaffa if possible!

Ms Ana-Kristina Skrapac

Dietitians

I feel incredibly fortunate to have found Ana-Kristina. Her insight into children’s feeding challenges is second to none, and after our very first meeting, I finally understood my son’s needs in a way no one had ever managed to convey. Beyond her expertise, she has a genuine kindness and calm presence that immediately puts you at ease. I always come away from our sessions feeling listened to, supported, and reassured. Our time together is as much about helping my son move forward as it is about restoring my own confidence and peace of mind. She never makes you feel rushed, no matter how long the appointment runs, and her commitment to her work and families shines through in every interaction. I’m endlessly grateful to have her by our side - she’s been nothing short of a blessing.

Mr Dhaval Bodiwala

Urologist

I can only grade my experience with Dr Bodiwala as excellent!. Dr Bodiwala was really professional and from the begining he explained the procedure i required, answered all my queries and eased my worries. He kept me informed of the test results and timelines. He carried out the surgery succesfully (kidney stone removal) and according to plan with minimal discomfort. As a result, I feel my recovery was rapid. He clearly explained post surgery risks and recovery expectations. I would definetively trust Dr Bodiwala and will be recomending him in the future!! I am ever so grateful to Dr Bodiwala for removing my kidney stone and offer such a great quality of treatment. Truly amazing!!

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

I had an upper blephoraplasty and lower pinch operation on my eyes. From the initial consultation through to the operation and follow up appointments all of the staff have been amazing. They are friendly, professional and very reassuring, which is essential when you are a nervous patient. Nothing is too much trouble. The clinic is spotless and has a very calm and welcoming atmosphere. My surgeon, Professor Miranda, fully explained the procedure and is friendly and approachable. Lewis who is the surgical coordinator is an absolute gem and a pleasure to talk with. Overall, I highly recommend the clinic

St John & St Elizabeth Hospital

Geriatric Medicine, Cardiology, + 12 more

My experience at the breast clinic was absolutely excellent from start to finish. The entire team was professional, compassionate, and incredibly reassuring. From the moment I arrived, I felt welcomed and cared for — every member of staff took the time to make me feel comfortable and well-informed throughout the process. The clinic was spotless and beautifully organized, and the atmosphere was calm and supportive. Miss Lobo and her nurse, Sara, explained each step clearly, answered all my questions with patience, and treated me with genuine kindness and respect.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

Wow I don't know where to start. Upon referral, I received an appointment after two weeks. I was shocked. The member of staff that called me was very clear and informative. The pre appointment pack was sent well ahead of time. Instructions were very clear. On the day ALL the staff were welcoming professional and efficient. They made me feel calm. I felt like one of the family. This is THE BEST NHS team I have come across in the many years. They left me speechless, I thought I was receiving private care. FIRST CLASS!!!

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

On arrival I was taken straight away . Staff were so reassuring & explained every step of the proceedings The procedure was done with reassurance from nurses . Afterwards I had Tea & a scone. The nurse went through all the recovery process & explained what I had to do I also was given all this information in a folder with the meds I had to use. The Kingsbridge phoned me the following day to ask how I was feeling & if I needed any information. I was Very happy with my consultant & amethyst too. All staff were so pleasant.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

I arrived for my appointment with 5 minutes to spare. I was called in within a few minutes and was greeted by 2 very friendly nurses who made me feel at ease immediately. They were very efficient and within about 10 minutes had completed all the tests required. I then visited the anaesthetist who went through everything that would happen on the day of my operation in a very understandable language. The whole appointment lasted around 30 minutes and was very efficient professional and friendly.

Professor Kefah Mokbel

Breast Surgeon

I travelled to London to see Professor Mokbel following an initial consultation via Teams. I then had surgery at Princess Grace Hospital. I am so pleased I decided to put my care into his hands as everything has gone so smoothly and Professor Mokbel and his team have been very efficient, reassuring and I felt I was fully kept informed at all times. I can fully recommend Professor Mokbel for excellent care at every stage.

Dr. Shahrzad Hadavi

Neurophysiologist

She was incredibly friendly and was having to manage another patient who had arrived too late for their original appointment. It was all handled very professionally. I would only say if possible to explain the assessments a bit more before they begin, I wasn’t aware I would feel electric zaps. At the end she took the time to explain to me the analysis when I showed I was curious- I appreciate her timing the time.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

The turnaround time from an enquiry through to a face to face consultation was so quick- just a matter of days. I felt listened to, and supported with a way forward to help with various perimenopause symptoms and weight management. The prescription process was efficient, with medicine promptly delivered to my door. So far so good!

OS Clinic

Neurosurgery, Oral & Maxillofacial Surgery, + 6 more

From booking the appointment with Lina to the consultation with Dr. Carey, the entire process was seamless and efficient. Dr. Carey immediately put me at ease with her calm, confident manner and exceptional expertise. I’m grateful for the caring and thorough attention I received and I would highly recommend her services to anyone

Dr Bav Shergill

Dermatologist

Very pleased with the whole experience, I was fully aware of what was being done and the whole process was extremely smooth. A very friendly environment and I was always at complete ease. Shout out to nurse Julie as well who was most helpful both on the day and for seeing me at short notice when I had to pop back on the Monday.

Dr. Husain Asgerally

Paediatrician

Dr Asgerally was excellent at putting my child at ease. He was thorough, thoughtful, professional and provided clear, reassuring advice. He explained to my son what he was seeing on the screen throughout the tests and shared interesting facts with him that were engaging and thought provoking.