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Moorfields Private Eye Hospital

Ophthalmology

I was informed in the email sent for my first appointment that the consultation would take approx one to one and a half hrs maybe more if I was having tests. I saw the consultant and had the tests, this took no more than 10-15 minutes. In my experience of having private consultation I don’t think this was a consultation, I was told someone will call me and give me details of the treatment, I was not given a time or day when this phone call would take place. I tried to ask questions about the treatment but was told they would explain all to me in the phone call. I called next day as I had other commitments the following days and weeks and may have missed their call. I was given the information about the treatment on the phone, I asked if I was paying for this phone call and was told that I would not be charged. I was charged and paid for the tests on the day, after the phone call I later received an invoice for the consultation of £300, so basically I was charged for a phone consultation as I don’t believe I got a consultation on the day that warranted this amount of money. I am really disappointed with this kind of service, I believe if I’m paying for a private consultation I should be given the time face to face so that I can ask questions and understand the treatment that I will be paying for. This was not NHS where you are only allocated a small amount of time, which is why I am so disappointed with this service and the costs which is unwarranted.

Mr Kirana Arambage

Obstetrician & Gynaecologist

I recently had surgery with Mr Kirana Arambage , and I cannot speak highly enough of the care I received. From the very first consultation, he was exceptionally kind, patient, and informative. He took the time to explain every step of the procedure in advance, making sure I fully understood what he would be doing and why. That clarity and reassurance made an enormous difference to my confidence going into surgery. The aftercare was equally superb. He explained what was happening at each stage of my recovery, what the expected outcomes were, and made me feel genuinely supported throughout. His communication was outstanding, and I always felt listened to and cared for. The recovery itself has been the best I’ve ever experienced, and the improvement to my quality of life has been remarkable. I am incredibly grateful for his skill, expertise, and compassion. He is truly exceptional at what he does, and I feel so fortunate to have been under his care. Thank you so much for helping me, for fixing the problem that had affected me for so long, and for doing it with such professionalism and kindness. He is an amazing consultant and I couldn’t recommend him more highly.

Mr Matthew Cauldwell

Obstetrician & Gynaecologist

After a very traumatic birth with my first child, my husband and I decided to have a planned c section in the Kensington wing with Dr Cauldwell. What a healing, incredible, safe and reassuring process it was. Despite going into labour 5 days early in the middle of the night, Matt was at the Kensington wing within 20 minutes, ready to calmly bring our baby girl into the world. It was just the most amazing experience, at no point did I feel frightened, unsafe or nervous (having had a pretty horrific experience with my first birth). I feel so healed in ways I didn't realise. Thank you Matt and the team for everything.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

I spent 3 days at the Royal Free PPU as an in-patient following major surgery and I have nothing but praise for the treatment I recieved from start to finish. My surgery was scheduled speedily, the operation went as well as hoped, and all of the PPU team members who took care of me - Consultants, Doctors, Nurses, Healthcare Assistants and Housekeeping - were professional but at the same time, kind and reassuring. I was really anxious about the surgery and for me, the care that I received as an in-patient, made the whole experience so much less stressful.

Mr Usman Hussain

Ophthalmologist

My recent visit to St Edmunds Hospital was a very enjoyable experience, Mr Hussain who performed my eye surgery, explained everything before the operation clearly and went through every step of the procedure with me, answering all my queries and concerns, after the procedure. he was available to contact in the weeks following. He was very reassuring and made the experience so much more easier. I would recommend anyone to Mr Husaain and his staff.🙂

St John & St Elizabeth Hospital

Paediatric Cardiology, Cardiology, + 33 more

Dr. Kapur was incredibly welcoming, knowledgeable, thorough in her examination, and confident in creating a plan to manage and treat my condition. She has working relationships with several other physicians locally to whom I was referred for further testing. We scheduled a follow up visit for next month to assess progress and discuss treatment options. I left feeling supported and hopeful. Thank you, Dr. Kapur!

Mr Navjot Bhangoo

Orthopaedic Surgeon

I was in extreme pain before surgery and followed my knee operation on 10/11/25 the pain I experienced was minimal. I feel extremely happy and I was kept informed throughout. I only needed pain relief to assist me with physio to push myself as much as possible. I need another knee replacement on right knee and I am not nervous at the of the operation as long as Mr Bhangoo performs operation

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

We went in for a day surgery with my child and were very looked after by Stuart and the team. Emily the play therapist did an excellent job explaining the steps of the procedure, making my child feel well-informed. Both our consultants Mr Johal and Dr Miskovic were very knowledgeable and approachable and made my child feel well-informed and as calm and prepared as possible.

Dr Khaled Ayazi

Pain Management Specialist

Dr Ayazi listens carefully and takes women’s pelvic pain seriously, which is so important and, unfortunately, not always common. I felt heard, understood, and treated with compassion and professionalism throughout my care. He has a strong understanding of women’s pelvic pain and explains things clearly, which helped me feel reassured and confident in the treatment plan.

Albion Dental : Brighton

Dentistry

From the Receptionists welcome then the Dental Assistant taking me to the Dentist Aaron John , then Aaron John fitting my teeth for me was so Professional yet Friendly! I have always been wary of Dentists but Aaron John put me at ease by explaining everything to me. I think Albion surgery is terrific in all honesty I would recommend 100%

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

Really happy with how everything went. From initial appointment through to the end, I have been treated with care and professionalism by everyone. Not having been private before I’m thankful I chose this option and am now looking to pay for private health care for me and my family on the back of it. Thank you to the One Hatfield team.

Harley Street Hearing

Audiology, Ear Care

I was very impressed with the practice at the Golders Green branch of Harley Street Hearing. I found both the receptionist and audiologist, Romy, to be welcoming and helpful. Romy was professional, attentive, and thorough both during the procedure, and the consultation. I have no hesitation in recommending this practice.

Endocare Diagnostics

Gastroenterology

The 2 and half hour waiting time for a 5-minute test was severely dissatisfying. The endoscope tube was much too thick, thicker than it is necessary perhaps. Nowadays the medical technology is much advanced and I truly believe a thinner tube can do the job sufficiently as well as improving patient comfort.

Dr. Anna Cantlay

General Practitioner

My recent 15minute phone call was very good. Dr Cantlay is always very supportive and helpful, she makes sure to listen to and acknowledge my concerns. After the appointment I felt like we had a clear next steps. Would recommend to anyone with PMDD related difficulties, Thank you very much!

Mr Samuel Jayaraj

ENT Surgeon

Mr Jayaraj is a very gentle and pleasant person. Listens to you and gives advice in a way that you can understand. Would certainly have no hesitation in seeing him again if needing an ENT consultant. Definitely would recommend him.

Dr Piyush Jain

Cardiologist

I have been to see Dr Jain on a few occasions now, and he has always been professional, pragmatic and caring. He is very knowledgeable and takes the time out to explain things in details. I would definitely recommend Dr Jain.