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ADHD @ Well Life Clinic

General Practice (GP)

From the moment I walked in, I was genuinely blown away by the presentation of the office. The space was immaculate, modern, and thoughtfully designed to create a calming and welcoming atmosphere, which immediately put me at ease. The staff were exceptionally professional, greeting me with warm smiles and efficient, courteous service, setting a tone of respect and competence from the very beginning. What truly stood out was the profound care and concern shown for my well-being. The doctor took the time to listen intently to my concerns, asked detailed questions to fully understand my condition, and explained everything with clarity and compassion, making me feel genuinely heard and valued. This attention to detail was evident throughout the entire visit; every aspect, from the thorough examination to the clear explanation of the diagnosis and treatment plan, was handled with meticulous care and precision. This experience exemplifies why this practice is an exceptional asset to the NHS, demonstrating how high-quality, patient-centered care can be delivered with excellence and integrity.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I was ABSOLUTELY DISGUSTED that the misleading named "Disabled" toilet is still used as a storage centre. I have formally complained about this to the CEO after struggling on a number of occasions to assist my elderly disabled mother. It is too cramped to get a wheelchair and carer in there. Having moved items out into the corridor I then struggled to transfer her from her wheelchair. Naturally she was getting more & more anxious to get on the toilet, knowing that she was about to see a consultant. I suggested to the anxious person outside that he ask to use another toilet. This is a private hospital, built AFTER the Disability Discrimination Act. How did this even pass building regulations & considered acceptable? All the designer had to do was to go next door & copy the design of the disabled toilet in QEQM. We were under enough stress having to attend the hospital appointment.This just compounded the stress for my mother and me. PLEASE attend to this ongoing problem. Why is it taking so long? UTTER DISGRACE & INSULTING to all disabled people and their carers.

New Forest Psychiatry

Psychiatry

The appointment itself was very positive. Dr. Robert Gordon was calm, validating, and genuinely listened. The room was quiet, warm, and set up like a cosy study, which made it feel safe rather than clinical. He explained the diagnostic impressions clearly at the end in a way that finally made sense, and it didn’t feel dismissive. I left feeling understood in a way I haven’t experienced with other services, although the level of positivity felt unexpected and left me a bit uncertain about how to interpret it. The only issue was the arrival process. My appointment was in the late evening, and reception was closed. It wasn’t clear where to check in, and I had no phone signal. I had to rely on Wi-Fi and the website photos to work out where to wait. Overall, despite the initial uncertainty about the building, the clinical experience was extremely positive. Everything went smoothly, and the assessment itself was very professional.

VIP Hearing Solutions London

Audiology

Very pleasing experience. I was given plenty of time, and had a thorough examination of my ears, with the removal of wax, followed by a full hearing test. I returned a couple of weeks later, and having been shown several different hearing aids, went for ones that fit into the ear, with no wires or pieces behind the ear. I now have them on a months trial to see how I get on with them. I was quoted a price, which I understand I will pay if these are the correct ones for me, but only when I am totally satisfied. There is then a 3 monthly check included in the price. I believe I can try others if these are not right for me, and Mr Clive who I saw, was most helpful and understanding of a lady who hated the idea of wearing hearing aids!

London Gynaecology - Richmond

Obstetrics & Gynaecology

I usually feel quite embarrassed and anxious about gynecology appointments, but my experience with Dr. Priyanka Patel and the staff was truly amazing. From the moment I arrived, everyone made me feel at ease and treated me with so much kindness and respect. Dr. Patel was incredibly gentle, patient, and understanding. She took the time to walk me through the entire procedure step by step, which really helped calm my nerves and made me feel comfortable and in control. I’m so grateful for such a compassionate and professional experience. I couldn’t recommend her more highly.

Mr Krishna Vemulapalli

Orthopaedic Surgeon

Mr V was my consultant for a foot/ankle problem. I’d visited him for a second opinion as I felt my original consultant was not taking my problem seriously. Mr V instantly made me feel heard and understood. Mr V’s explanations using models were clear and helped me understand what I was experiencing. He also laid out the options of treatment in a balanced way, making me feel as though it was my choice, and that he supported whatever choice I made. He was also very clear what I needed to do post treatment to fully recover and avoid the issue reoccurring.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

I would rate it 10 out of 10 the staff were so friendly and helpful couldnt do enough the dr i saw dr mamidanna was loverly and very efficient i couldnt believe how well i was treated there i expected a long wait but might have sat in the waiting room for 5 min max then after my appointment saw a loverly lady in the ultrasound department who got me an appointment that could have been the enxt day but i couldnt make it so took the one the day after everyone was so nice a polite it was such a great experience so thank you

Professor Matt Lechner

ENT Surgeon

I’ve had a fantastic experience with Dr. Lechner, with really considered appointments and recommendations. I was given plenty of advice of managing rhinitis, with the ultimate recommendation of surgery. I managed the symptoms with medications but ultimately took the advice of surgery. Again Matt gave me lots of considered time and advice, and the surgery has been a real success. All decisions made were for better outcomes, and I was given plenty of follow up appointments and advice. Thank you! :)

Spire Methley Park Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 14 more

Very good overall. Minor gripes only would be the limited parking, limited capacity in waiting areas and that some seating is too low to meet the needs of hip / knee patients . The roll out of the new call centre facility makes for a patchy experience at times and it’s concerning that online accounts fail to show all patient appointments - even with the consultants - which may lead to confusion and potential missed appointments. Work in progress and will surely iron out in time.

Nuffield Health Tees Hospital

Orthopaedic Surgery, Breast Surgery, + 13 more

To help other people having the operation, I would encourage them to have it and explain its hard work at first but gets easier the more work you put in yourself , meaning physio work , sticking to the plan and not doing too much or definitely to little and being patient, success will come it might take time . I'm totally pain free which probably took a good 4 months to get there , now after nearly 10 months I have no problems whatsoever!

Mr Rob Bethune

General Surgeon

Everything was explained to me with regards to my recent operation and I felt completely at ease in knowing that my operation 16th October was a complete success and that my surgeon Mr Bethune was a excellent surgeon which made my future assured with the knowledge of the operation being a necessity for my well-being.

Mr William Dunnet

Orthopaedic Surgeon

Mr Dunnet has now replaced both my hip joints and both have been a success. I found Mr Dunnet to be kind and caring explaining everything clearly and concisely. He puts his patients at ease because he speaks to you and not at you. I found him to be approachable and not condescending. Thank you very much Mr Dunnet.

Dr Paul Smith

Cardiologist

Dr Smith was amazing! He was very reassuring and patient with my questions and explained all my tests and results so clearly and in a way I understood. He took my concerns into consideration when discussing a treatment plan. I genuinely wish all healthcare professionals were more like him!

Miss Alexandra Cope

General Surgeon

Dr Cope was very professional and very caring in explaining the procedure to me and the risks. Her follow up after the operation allowed me the opportunity to ask questions and receive answers. Care at FPH was, as always, excellent. Two ward Members Marc and Ash, were very caring.

Mr Alex Swanton

Obstetrician & Gynaecologist

Mr Swanton conducted my surgery in a professional and caring manner. He, and his team, have been attentive and helpful throughout every step of the process, and I felt I was in excellent hands. The outcome of his work has been successful and made a huge difference to my wellbeing.

Miss Bianca Vriens

General Surgeon, Vascular Surgeon

I was very pleased and satisfied with my treatment. Miss Vriens was very professional and explained what she was doing, along with how myself, the patient was feeling. She explained what I need to for my recovery afterwards. Faultless in treatment and patient care.