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Freedom Vision - Chelmsford

Ophthalmology

I recently had bilateral cataract surgery. From start to finish the treatment I received was excellent. The patient liaison manager was really helpful, friendly, incredibly supportive and a welcome calming influence. I was amazed by the state of the art optical equipment that was available to ensure that my lenses were perfectly suited to the dimensions of my eyes and my prescription, as well as the care that the technicians took while taking the measurements. The optometrists I saw were caring and informative, ensuring that I knew about the different types of intra ocular lenses available and what I may expect from them. They carried out my eye tests with care and patience. The eye surgeon was incredibly experienced and very skilled, and carried out the procedure very efficiently with great care. Now, six weeks post-surgery, I am very grateful of the care I received and the quality and clarity of my lenses; both aspects easily surpassed all my expectations. I would highly recommend Freedom Vision, Chelmsford to anyone considering cataract surgery.

Mr Raf Niziol

Oral & Maxillofacial Surgeon

I had four wisdom teeth extracted by Raf Niziol and I honestly couldn’t have asked for a better experience. I was very nervous beforehand, but from my very first consultation Raf was incredibly friendly, calm and reassuring while also being extremely knowledgeable and professional. He took the time to clearly explain what was going on and exactly what needed to be done, which immediately put me at ease. He also has an excellent team around him, especially Dr Imran Ahmad, my anaesthetist, who was equally kind, professional and reassuring. On the day of the surgery Raf made me feel comfortable and relaxed, and the whole process was handled so smoothly. Even after the surgery, during my post-op consultation, he was just as friendly, thorough and professional. I genuinely can’t recommend Raf enough. I’m extremely grateful to him and his team for such a positive experience during what could have been a very stressful procedure.

Dr Elizabeth Kulakov

Dermatologist

My appointment with Dr Elizabeth Kulakov was an extremely positive experience from start to finish. I was seen promptly at the scheduled time, which immediately set a reassuring and professional tone. Dr Kulakov took the time to listen carefully to my concerns, asked thoughtful questions, and explained everything clearly and calmly. I felt that she was genuinely attentive and thorough, never rushed, and very focused on providing the best possible care. The examination and treatment were carried out with great care and professionalism, and Dr Kulakov explained each step along the way, which helped me feel comfortable and well informed. The advice I received was clear, practical, and tailored to my situation, giving me confidence in the next steps. I left the appointment feeling reassured, well looked after, and fully satisfied with the level of care and expertise provided.

The Women's Health GP

General Practice (GP)

Having been to several medical professionals in my life, I can honestly say the care provided by Dr Katie Cowie is exceptional. She has a great bedside manner, there is no judgement and she is, very knowledgable and understanding. Personably speaking, I would now always consult her on my journey through peri-menopause and beyond. She is well worth the cost for such excellent one to one care. I also see her for weight loss and again, for anyone contemplating medical assisted weight loss, I would always recommend going through someone like Dr Cowie. The assistance she provides with her vast knowledge on the subject is invaluable. I’m so grateful to have met her. and I recommend her to everyone I know going through any women’s health issues.

Newmedica Leicester

Ophthalmology

I attended an appointment with my mum as she has been referred for cataract surgery. Upon arrival we had a warm friendly welcome. When mum was called in I explained to the lady that mum is profoundly deaf and she lip read's and asked if she could look at mum when talking to her. Naz was absolutely amazing, she spoke clearly and looked at my mum when speaking and explained everything to her. Both myself and my mum were really impressed as it's not easy for my mum when people don't understand her deafness. The lady we saw after Naz was good with mum too. With our experience yesterday it put our minds at rest that mum will be helped and understood when she goes back for surgery.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

From the moment I was admitted to being discharged, the whole experience was exemplary! All of the staff from the receptionists to the doctors, nurses, auxiliary assistants, catering staff, cleaners, porters and obviously the surgeon (Sam Rajaratanam) and anaesthetist (Barry Phillips) were all amazing. The care was absolutely 1st class. Not only was everyone extremely diligent and professional, they were all personable, friendly and charming. Whilst undergoing major surgery, I felt thoroughly looked after and in safe hands from a great team. I really can't thank everyone enough and recommend this fantastic facility more highly. Top Class!!!

Dr. Lewis Raiman

Sport & Exercise Medicine Doctor

I recently saw Dr Raiman regarding ongoing issues with my knees and toes, and he was extremely helpful and informative. He took the time to clearly explain what was happening, walking me through the drawings, X-rays, and MRI images in a way that was easy to understand. All available options were discussed thoroughly, including injections and physiotherapy, and I felt fully informed throughout the appointment. I learned a great deal and left feeling reassured and confident about the next steps and the decisions I need to make regarding my treatment. Overall, a very positive and supportive experience.

The London Clinic

Geriatric Medicine, Haematology, + 13 more

I have always been happy with the service and patient experience at the London Clinic. However, when I went for my MRI on a Saturday morning, MRI department was closed and there was no information about it. I had to go around the hospital to try and find out what was going on. After about an hour I was finally sent to another MRI scanner on a different floor . The clinicians there were lovely and very apologetic about the experience I had although it was not their fault.

Dr Thivi Maruthappu

Dermatologist

The doctor was very kind and gentle. However, I found the consultation to be largely limited to a question-and-answer format, with my questions receiving very brief responses. The mole check was carried out using a light, but the scalp (hair area) was not examined. I also asked her to look into other concerns; she responded kindly, but overall I did not find the consultation particularly thorough or reassuring, and it did not fully meet my expectations.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

Lovely helpful doctor, didn't feel rushed, was listened too. Only reason no 5 star was hard to get through to reception and the inconvenience of being sent a letter for telephone appointment instead of agreed face to face appointment and not being able to get through to reception until the 11th hour to confirm and endure we had the correct appointment. Hospital was clean and looked well kept and staff were very friendly and attentive.

Mr Sam Datta

Urologist

Mr Sam Datta's care was exceptional - he explained everything about the procedure in LAYMAN'S TERMS making it so easy to understand. He made a very traumatic experience much easier to bear!!! His after care was absolutely BRILLIANT I was amazed that he visited me after the operation before he went home. I would have no hesitation in recommending Mr Datta for his outstanding skill and care. Cannot praise him enough!

Miss Elena Chmilevskaya

Obstetrician & Gynaecologist

Being my first time in hospital and my first operation, I was extremely anxious. Miss Chmilevskaya and the entire team at The Nuffield Hospital (Tunbridge Wells) were exceptional from start to finish. I felt genuinely cared for throughout the whole experience, and their professionalism and kindness made an overwhelming situation so much easier. I cannot recommend them highly enough

Mr Pierre Nasr

Orthopaedic Surgeon

Friendly consultant who explained everything I needed to know about my injury. He showed me the scan results and images and went through what happens next. He answered any questions I had and worked with me to find a suitable return to work plan to allow some strengthening to take place prior to doing so, as not to rush me back too soon (due to the nature of my job).

Professor Keir Edward Lewis

General (Internal) Medicine, Respiratory Doctor

Professor Lewis was outstanding. From being the only doctor in Wales I have met who totally understands my condition, to listening well to what I had to say , and because we had a student with us, seeing how amazing he was in tutoring and bringing on the last generation, I can only say he was exceptional and I am totally confident now in my care with him in charge.

Brain Health Clinic

Clinical Psychology, Neurology, + 1 more

Dr Mohan was empathic and compassionate. I felt his explanations were helpful and his suggestions around future management included psychological approaches as well as a medical perspective and suggestions for potentially useful medication. He emphasised that I had choices and his approach felt very gentle and normalising. Thank you

Practice Plus Group Surgical Centre, Portsmouth

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 3 more

Arrived early, reception staff very friendly and pleasant. I was also seen very quickly for my obs. Saw Dr. Gallery a bit earlier than appointment time and she was very thorough and pleasant. Overall a very quick and easy experience. Thanks to all the staff