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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I had booked an echocardiogram with a female technician, and had taken the day off work to attend, but when I arrived and asked about the female technician (to confirm), I was told that a female was not available, which was extremely disappointing. I had called twice earlier in the day (before travelling to the appointment) to confirm that a female was available, but no one in the echo department answered the phone. Further, I have been attending the Cleveland Clinic since March of last year, when I had a subarachnoid haemorrhage, and had been told that my standing request for a female echocardiogram technician had been recorded in my patient profile. The staff in the imaging department seemed to be surprised that a woman having this test would insist on a female technician, which indicated a lack of sensitivity and training, and they appeared not to know how to handle this situation. So, not only did I waste my time and lose a work day due to this oversight, but I had to cancel my follow-up cardiology consultation, and now cannot take time off work to reschedule until the new year, which has created a very stressful situation for me. In my opinion, the Cleveland Clinic should always have a female echocardiogram technician on duty, for women who are uncomfortable with a male, and the front desk staff needs much better training in this regard.

Online Psychiatry

Child & Adolescent Psychiatry, Psychiatry, + 1 more

Good evening, Today I received the official confirmation that I have passed my viva, and as I promised, I wanted to share this happiness with you. I am writing with overwhelming joy, remembering your support and the help that I will never forget. Thank you, Doctor, from the bottom of my heart—you truly saved my life. Before contacting you, I felt I had nothing, yet in less than a year I was able to complete my thesis. It is something I could hardly believe. Thank you again for the kindness you have shown in helping someone like me. I am currently arranging my trip to Saudi Arabia next week on Wednesday, and I will return for graduation next summer. I would like to ask whether you recommend that I continue the medication. If so, my current prescription lasts month, I may need to request more, as I found that only the first medication I used is available in Saudi Arabia.

St Joseph’s Hospital

Audiology, Cardiology, + 22 more

I had a total knee replacement and from start to present, I have been treated amazingly. All staff are amazing and simply brilliant at their job and in particular care of patients. Special mention to Salmon (Sal) who looked after me on the day post operation. he was superb, so helpful and patient. The team that looked after me immediately post op, were terrific, so kind and understanding. Mr Gillespie's pre-operating team were so reassuring especially when I was so nervous regarding the spinal block. Thank you to everyone for such superb care and attention. Although I was in tremendous pain post op, I can now reflect and appreciate who well I was looked after and especially the individual care and attention displayed by the team - very simply 'thank you'

Dr Tapesh Pakrashi

Cardiologist

My initial consultation with Dr Pakrashi was incredibly reassuring from the moment I stepped in. The team were welcoming, efficient and calmly organised, which immediately put me at ease during what had been an anxious period for me. The cardiologist took time to listen carefully, explain everything clearly, and walk me through the plan in a way that felt both thorough and human. I genuinely left the appointment feeling understood and supported, with the sense that my concerns were being handled with real expertise. Overall, the experience was excellent—professional, compassionate and refreshingly unrushed. I’m very grateful for the quality of care I received and wouldn’t hesitate to recommend this clinic to anyone needing a cardiology assessment.

Ms Miriam Kate Green

Physiotherapist

Miriam is an absolute legend. I went to GP to check on my pelvic floor health after birth, unfortunately, they would not give you a full assessment about potential prolapse problems, they advised me to do pelvic floor exercises religiously right after few weeks of birth- which was the worse advice as it has caused tension around my pelvic floor area. then I went to Miriam, she provided me with 360 check up and told me the reason behind my issues and has given me clear advice on what to do next until our next appointment. If you are also experiencing the same, absolutely pay her a visit.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

From the very first consultation, Mr. Rahim Kaba put me at ease with his calm, professional manner and clear explanations. He took the time to answer all my questions, ensuring I fully understood the aqua ablation procedure and what to expect. On the day of the operation, his team was attentive and reassuring, and I felt confident I was in the best hands. The procedure itself was smooth, and the recovery has been far easier than I anticipated. I noticed improvements quickly, and the results have genuinely made a positive difference to my daily life.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

I recently returned to Spire Hartswood Hospital for my post-hip replacement follow-up, and I was once again very impressed with the level of care. The staff were attentive, professional, and genuinely caring throughout my visit.. Everything ran smoothly and on time , and I felt well looked after from the moment I arrived. The facilities are spotless and comfortable, and the aftercare support has been excellent. I’m extremely pleased with my recovery and grateful to the entire team at Spire Hartswood for their continued professionalism and kindness!

Cathedral Eye Clinic

Ophthalmology, Optometry

I had a follow up appointment for more YAG Laser treatment. Upon entering Cathedral Eye Clinic you are greeted by very friendly and helpful staff at reception. Thereafter I had very detailed tests carried out by a female Optometrist who is very knowledgeable, helpful and friendly. Finally I had further tests and this was followed by the laser treatment by Mr Best who exudes absolute professional brilliance and is very reassuring explaining everything in detail. A truly excellent experience and I can recommend their fantastic care to anyone.

Professor John Timperley

Orthopaedic Surgeon

Having suffered issues with a hip replacement in March and bounced from pillar to post by GP'S and other hospitals for over 9 months it became time to do something. That something was getting an appointment with Mr Timperley very quickly. By the end of my first visit he gave a diagnosis subject to scans and tests. In no time at all the results backed up his suspicions and action has been promptly put in place. All I can say is a massive thank you for your advise and support. No hesitation in recommending to anyone.

Dr Animesh Singh

Rheumatologist

I recently visited Dr Animesh Singh for gout treatment and couldn’t be more pleased with the care I received. He was very considerate and thorough, taking the time to listen to my concerns and understand how the condition was affecting me. His approach was both professional and compassionate, and the treatment he provided made me feel confident and well cared for. I am very grateful for his help and I would highly recommend Dr Singh to anyone in need of specialist rheumatology care.

The McIndoe Centre

Cosmetic (Aesthetic) Medicine, General Practice (GP), + 3 more

I'm not sure what I was expecting, but welcomed the opportunity to talk to the doctor during the visit. The written report, following the verbal followup was not of much use to me as it was written in medical ' code'. Had I had the written table of results to hand before the verbal feedback phone call, it would have permitted me to ask what areas denoted as being H /L were about and how I might make changes if any were possible.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

This was my first treatment session with Mr Raf Niziol and from the outset he was warm, helpful, personable and kind. His friendly demeanour immediately put me at ease and he was patient and understanding. He explained everything clearly and thoroughly and also gave plenty of space for me to share my own thoughts and ask questions. I will be switching to Mr Niziol for all future and ongoing treatment.

Mr Matthew James

Plastic Surgeon

Matthew James is an excellent surgeon. He has a compassionate approach. He is kind , patient and has a lovely manner. Very down to earth. I trust his judgement implicitly. I highly recommend him. Thank you Matthew for the great care and skilled surgery you performed on me. I am very happy with the result and I feel sure I will be as fit as a fiddle after my recovery.

Dr Richard Hull

Nephrologist

Dr. Richard Hull is the BEST doctor. He has made me well again! He has thoroughly with the utmost patience explained my vasculitis condition to me. I am so grateful for his help. When I first saw him I could not even walk. I am so much stronger now and walk a lot very day. I recommend him to everyone in need of excellent medical care.

Dr Sayan Sen

Cardiologist, Diagnostic Pathway Specialist

I had a follow up consultation to discuss my future treatment plan with Dr Sen. He was informative, I felt listened to, he spoke to me with interest and I understood all that lies ahead. Professional and friendly. He explained all of the next steps and made me feel at ease. I cannot fault the service I have received

᠎ Vashnee Chetty

Cosmetic Doctor

Vashnee is an excellent therapist! I was very nervous to try microneedling with exosomes for the first time but she made me feel very comfortable and walked me through the whole process step by step. It was relatively quick and painless and I am very much looking forward to seeing the results. Thanks Vashnee!