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Dr. Anna Norris

Psychologist

Anna has helped me completely change my life, I can't describe how thankful I am. Before our sessions I was too afraid to leave my room and was too depressed to care for myself, I couldn't picture a future for myself and didn't want to. I felt like I was too far gone for any therapy to help me, and worried that having such a mixture of mental health problems (depression, anxiety, EUPD, anorexia/bulimia, ADHD, autism) would make it difficult to find someone who could actually help. Now I'm back in college working towards applying to university, I've volunteered and even passed my driving test, and I actually feel hopeful for my future. Anna believed in me the whole time and taught me how to believe in myself. She taught me so many useful skills that I am going to use for the rest of my life. Annas gentle, caring and open minded approach helped me feel so at ease during the sessions and I trusted that I could tell her anything and she would never be judgemental or make me feel guilty for thinking or feeling a certain way like other therapists I've had in the past did. She never pressured me to talk about anything I didn't feel comfortable with, and even though our sessions were mostly focused on my anxiety, she still helped me so much with my other problems as well, either actively through talking about them directly, or passively by teaching me skills that I could apply to multiple different situations. I found the way she explained the reasoning behind certain thought or behaviour patterns incredibly enlightening and definitely aided in me overcoming those patterns that I struggled with as it gave me a better understanding of why and how they occured so I could either figure out how to stop them from happening in the first place or realise why they were happening and just let them pass without judging myself for them. I'm so grateful I found Anna, she has genuinely been the best therapist I've ever had.

Mr Mfazo Hove

Ophthalmologist

I had ICL surgery at the Phoenix Hospital in Chelmsford with Dr. Hove to correct my -7.00 prescription. Dr. Hove recommended this procedure as my prescription was quite high, and the laser eye surgery I initially wanted (with my limited eye knowledge at the time!) wasn’t the best option for me. I’m so glad I trusted his advice because the ICL surgery has truly been life-changing! I could actually see clearly as soon as I got off the operating table, and after a good night’s rest, I woke up with 20/20 vision and felt completely back to normal. The entire procedure was quick, completely painless, and far easier than I ever expected. Dr. Hove and the theatre team were absolutely wonderful, and the nurses at Phoenix Hospital were so kind and reassuring — they really helped me feel calm and comfortable throughout the whole experience. Overall, a 10/10 experience — nothing to worry about and I’m beyond happy with my results. Thank you, Dr. Hove and the team!

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

My visit for my hip operation was very calming, no stress involved as it was an operation. The nursing staff (Liam) was very helpful with information about my procedure timetable. After my operation I was looked after by 2 further nurses (Jan & Yvonne). They looked after my pain medication during the.night as well as the rest of my needs. Couldn’t have asked for better support, many thanks to them. The physio was round the next morning with crutches so I could walk and instructions on what I could and couldn’t do. Again very supportive which put me at ease.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

Very useful. As I was anxious ,having driven from Worthing I did forget to ask Mr Anderberg about alternative medicines to relieve pain. I am taking curcumen, CBD, and have ordered chilli pepper cream . In the hope these products will help relieve pain. Also I missed completing the registration form sent with your initial letter . I am not IT ‘savie” and struggle with my I Phone and I Pad on occasions when I do not understand instructions . I have ,however on 3rd attempt, managed to print the encrypted letter you sent me today . Thank you, E.A.

Mr Kanai Garala

Orthopaedic Surgeon

Mr Garala has certain earnt his blue Peter badge with me. I had a terrible pain in my hip and needed a redo hip replacement in an emergency as there was a problem with one of the components. The hip wasn't right before the redo procedure but since I've had it done I've been able to walk without a stick and I'm surprised at how little pain I've been in. He had even corrected the difference in leg lengths which improved my back pain. His communication was very clear and he always gave me appropriate time when I saw him. Fantastic job

Spire Norwich Hospital

Breast Surgery, Gastroenterology, + 17 more

On arrival everything was explained, my operation was carried out with minimum waiting time, the nurses and anaesthetist were excellent, as was the surgeon, the next thing I recall is being in the recovery room and being wheeled back to my room, very good after care with constant visits from staff. I was able to leave hospital after one night, now six weeks later following expert advice from physio my knee is improving all the time. I would fully recommend the Norwich Spire Hospital.

Lanthorn Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I had an injury last year on my left calf alongside recurring main in my right foot so wanted to get them checked. Dr Lord effectively assessed my calf, showed a very small tear, and then looked at my feet and told me there’s minor thickening in one of the tendons, which wouldn’t require any intervention but recommended physio for both including some effective stretching. Now I’ve got my report I can give to my physio and monitor it more effectively ACTUALLY knowing what’s wrong.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

The Spire is a very clean and well equipt hospital but with limited parking. However, my last trip to the spire hartswood had an hours delay before I was seen, which isnt ideal. My thoughts on this is if Reform get their way and sell off NHS that private sector is no better equipt to deal with volume than NHS. Tjat daid onve seen I was treated by a lovely nurse Marianne who was very caring and jolly which made yhe appointment a very pmeasurable experience.

Miss Victoria Deans

Orthopaedic Surgeon

Firstly I would very much like to thank Victoria for taking on my surgery. She is a delightfully thoughtful, intelligent and very efficient surgeon. The procedure Dupuytren's fasciectomy she performed on my right hand has healed very well allowing me to get back to the gym with a new vigour. Moreover I can get back to playing my guitar and riding my electric bike again. Thank you again for helping me get back to doing everything I enjoy.

Mr Tommy Chan

Podiatrist

Arrived staff and Doctors where very informative and explained the procedure fully felt very relaxed Doctor Chang and the other doctors And staff where great unfortunately I did not get the other doctors name But the care was excellent also one nurse kept me talking to take my mind off it the procedure she works 2 days a week a big thank you to her Amazing I could not have had better Care if I paid for it so a big thank you To all.

Bristol Menopause Clinic

Obstetrics & Gynaecology, Sexual & Reproductive Health

Patronising, no evidence had read prefilled questionnaire, or previous history. Despite personal discomfort I described, the only response was to leave things as they were, lack of initiative. Lack of empathy. I was asked to book an appt sooner rather than later which I did, and then during the appt I was told to leave things as they were for another couple of months. Very dissatisfied with the service.

Nuffield Health The Manor Hospital Oxford

Dr Gurjeet is a compassionate, caring and a skilled surgeon. My cataract operation was performed, I was extremely nervous and Dr Gurjeet ensured that I was always at ease and explained every step of the process in detail. I am 72 years old , very nervous patient and it was wonderful to have experienced such high level of care with humour and professionalism . Dr Gurjeet is 10/10

Miss Gemma Manasseh

Ophthalmologist

Gemma performed an upper blepharoplasty on me and I’m very happy with the results. From the start, the staff at New Medica, the nurses and Gemma looked after me really well. Friendly and professional, and very responsive to the questions I sent both before and after the appointments and I would absolutely recommend Gemma and the team to anyone considering upper blepharoplasty.

Dr. Shabana Bora

Fertility Medicine, Obstetrician & Gynaecologist

I came to see Dr Bora because I unfortunately experienced a chemical pregnancy after one year of trying, at 36 years old. The doctor was very patient, was listening all of my worries and gave me a treatment to help the pregnancy to stick. I strongly believed my body could do it, and the Doctor listened to me. I am now 7 weeks pregnant ! Thank you so much for it.

Dr Daniel Fishman

Rheumatologist

My daughter recently had a consultation with Dr Fishman with regard to Hypermobility and other concerns. We found Dr Fishman to be thorough, clear with explanations, courteous and happy to answer our questions. His follow up letter was done very quickly and was full of detail including next steps. We would highly recommend Dr Fishman.

The York Dental Suite by Mafalda Queiroz

Dentistry

Had an appointment for fillings with Meghan today. Best dentist experience I've ever had. I am a very anxious person but Meghan was super patient and did an incredible job! I am very happy! I also had an appointment with hygienist Lily and it was absolutely amazing aswell! Now I'm finally not afraid of the dentist anymore. Bianca