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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Dr. Anna Nuttall

Rheumatologist

I was seen today by Dr. Nuttall for a review of my EGPA, and I genuinely came away feeling heard, reassured, and better informed about my condition. She approached my complex vasculitis history with real diligence, taking the time to understand the full context rather than rushing to conclusions. That alone set a strong tone of professionalism and respect. What stood out most was her ability to translate a complicated clinical picture into something clear and manageable. She walked me through the plan ahead step-by-step, checking in regularly to ensure I understood and that it aligned with my concerns and priorities. It felt like a genuine two-way conversation, not a one-way clinical briefing. Her manner throughout was exceptionally kind, calm, and patient. She didn’t minimise my symptoms or anxieties; she acknowledged them openly and worked with me to shape a practical approach to managing my EGPA going forward. That collaborative style made a real difference — it left me confident that I’m not navigating this condition alone. Overall, Dr. Nuttall demonstrated a rare combination of expertise, empathy, and clarity. I left the appointment feeling supported and with a clear understanding of the next steps in my care. I’m grateful for the time she took and for the quality of the interaction.

Mr Andrew Pieri

Breast Surgeon

⭐️⭐️⭐️⭐️ 5 Stars – Truly Outstanding Surgeon and Experience I recently had a breast uplift with auto-augmentation performed by Dr Andrew Pieri, and I honestly couldn’t be happier with the results. They are far beyond anything I could have ever wished for — natural, beautifully shaped, and completely life-changing for my confidence. Dr Pieri is not only exceptionally professional and skilful, but also one of the kindest, most genuine people I have ever met. From the very first consultation, he made me feel completely at ease. His ability to explain everything clearly, listen to what I wanted, and guide me with such expertise was incredibly reassuring. His surgical skill is truly remarkable — an absolutely amazing surgeon in every way. The new clinic is also unbelievable. It’s so modern, beautifully furnished, and finished to the highest standard. The environment is calm, spotless, and designed to make patients feel comfortable and cared for from the moment they walk in. I honestly couldn’t recommend Dr Andrew Pieri highly enough. If you are considering breast surgery, he is the surgeon you want — talented, trustworthy, and genuinely committed to giving you the best possible outcome.

Colicci Aesthetics

Cosmetic (Aesthetic) Medicine

Giacinto is by far one of London's most skilled aesthetic nurse practitioners. Having worked for a group of plastic surgeons in the past, I received my 1st ever botox & fillers treatment on my 50th b'day from a leading Consultant, Plastic & Reconstructive Surgeon, Ms Effie Katsarma. After I left the hospital/ industry, I was eager to find an aesthetic nurse practitioner who could maintain her high standard of work. My research eventually led me to Giacinto. I'm particularly fussy & wanted a medically qualified & skillful aesthetic nurse with a keen, creative eye. I knew instantly Giacinto was exceptional. He has been maintaining my ongoing botox requirements for approx the past 7/8 yrs. I've also recently had profilio & fillers for the 1st time at his Harley St practice. He never tries to upsell, is highly knowledgeable & always achieves a fantastic aesthetic result (no bruising!). He is an absolute pleasure to deal with, I trust him implicitly & wouldn't dream of going to anyone else... I highly recommend him.

Mr James Self

Ophthalmologist

Dr. James Self was absolutely wonderful with my 4-year-old son. From the moment we arrived, the staff made us feel comfortable and welcomed, which really helped ease my child’s nerves. Dr. Self was incredibly kind, patient, and gentle, and he took the time to explain everything in a way my son could understand. He made the entire eye exam fun and stress-free, which is not always easy with a young child! My son felt relaxed and even excited during the visit. As a parent, I truly appreciated how thorough Dr. Self was and how clearly he explained my son’s eye health to me.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

I recently returned to Spire Hartswood Hospital for my post-hip replacement follow-up, and I was once again very impressed with the level of care. The staff were attentive, professional, and genuinely caring throughout my visit.. Everything ran smoothly and on time , and I felt well looked after from the moment I arrived. The facilities are spotless and comfortable, and the aftercare support has been excellent. I’m extremely pleased with my recovery and grateful to the entire team at Spire Hartswood for their continued professionalism and kindness!

Mr Neeraj Garg

Breast Surgeon

I visited The Shard for my appointment with Me Neeraj Garg. I last saw Mr Garg just over two years ago and he is very professional and treated me with respect and answered all questions clearly. It is also great to be able to go and see Mr Garg, complete all the tests and get the results all in just over one hour. I would totally recommend him to any of my friends without hesitation. I came away feeling relieved. Thank you to Mr Garg, the radiographer who was delightful and the lovely nurses.

Lanthorn Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I recently visited Lanthorn Clinic in Farringdon for an advanced blood test and a shoulder ultrasound, and the whole experience was genuinely excellent. The team were positive, helpful and incredibly efficient throughout. The clinic itself is spotless, with a clean and relaxing aesthetic that immediately puts you at ease. Every member of staff I interacted with was friendly, professional and made the process feel straightforward from start to finish.

Poland Medical

Cardiology, Dentistry, + 12 more

I am very pleased with the service at Poland Medical. The staff are friendly, helpful and always professional. The reception team is well-organised, and appointments run smoothly without long waiting times. The doctors take their time, explain everything clearly and make you feel comfortable and well cared for. The whole clinic is clean and welcoming. I highly recommend Poland Medical to anyone looking for reliable and high-quality medical care

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

The professionalism extended seamlessly to Spire Parkway Hospital, the entire team. Every member, nurses, clinical staff, and support personnel, was consistently kind, efficient, and supportive. On the day of my surgery, they created an environment where I felt safe, informed, and respected. Their coordination was flawless, and it was clear that they operate with mutual trust and a shared commitment to patient wellbeing. Thank you Sunita W.

The Bluebird Centre

Nutrition, Psychology

I really value the support that I received from Maja - the use of an app to track my progress and receive regular feedback and prompts in between appointments was novel to me but proved to be a very valuable resource. Maja had a kind and sensible approach, gradually implementing new steps and challenges in a way that felt achievable and I have been able to relax around food and enjoy food again much quicker than I expected. Thank you.

Quality Dental : Horsham

Dentistry

I'm sure it was being decorated when I visited 6 months ago. Still is. Before appointment they send forms to be completed online. No problem with that except one is for COVID asking if anybody on the family has been to a country on the government red list or been told to isolate by NHS. Neither of those things happen now. I raise it every time and nothing changes. Almost as if nobody reads the reviews. So much for "quality"

Mr Lalin Navaratne

General Surgeon

From the consultation to the end results Mr Navaratne was professional and responsive to what are wanted to achieve. I'm no longer in pain the hernia protrusion has gone and my tummy is flat. I’m so happy with the results. Having the opportunity of two consultants operating in their expert fields meant I got the best results. I would strongly recommend the Abdominal Clinic for hernia repair and tummy tucks.

Mr Christopher Brew

Orthopaedic Surgeon

Mr Brew has replaced both my knees over the past 4 years. I am 78 and for most of my life I have been an active sportsman, hence the knees, which severely restricted my mobility and adversely affecting my quality of life. Since the replacements my knees are good as new. I would urge anyone with similar problems to get em fixed, it's life changing.

Mr Shamsi El Hasani

General Surgeon

Very professional surgeon who gave me choice and guidance on my treatment. Initial consultation was followed with diagnostic tests to confirm diagnosis before any decision was made on treatment. Offered full explanation of what was going on and answered all my questions sufficiently helping me to make the roghr choice for me.

Mr Amir-Reza Jenabzadeh

Orthopaedic Surgeon

I came to the one hospital for a hip replacement and the care and service was excellent could not have had any better the consultant was Mr Reza Jenabzadeh explained everything to me clearly and was very kind the whole experience from start to finish was very good. Thank you very much much. Regards Pauline W.