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Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

I travelled by car from the north west to the Kingsbridge Diagnostic Centre, tucked in behind the Kings Hall. Parking was difficult to find, and as the letter instructed me to arrive 15 minutes early, I anxiously clambered out, leaving my husband to park the car while I located the building and the correct floor. The reception staff were mediocre at best, though I did manage to get checked in. Once called through, the procedure itself was completed and an outcome provided. However, the consultant was abrupt and condescending. While I appreciate that private healthcare is under pressure due to NHS waiting times, this is not the standard of service I would expect for something I am paying for. The assistant involved in the process appeared either tired or lacking job satisfaction in their role. Altogether, the atmosphere was dispiriting, and I could not wait to leave the building and be on my way.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

The appointment and staff were great but please please please sort out the signage to your section of the hospital. I arrived at the QEQM an hour before my appointment as I knew parking at that time would be a nightmare. I was still trying to park 15 minutes before my appointment. I had to leave my car in a side road and hope it was a restricted area. I had to run from me side of the hospital to the other and no where on any map or sign was there anything saying where the Spencer hospital was. I eventually found the main reception who had to give me directions. I found the part I needed by pure chance. I arrived 4 minutes after my appointment time. This is the 3rd Spencer hospital I have visited within 5 weeks. It was the same story at K and C with no signs. WHH was the only one that had signage where I could find where I needed to go easily but again not listed on the main hospital maps.

Moorfields Private Eye Hospital

Ophthalmology

My original appointment was with Mr Kamran Saha, as it was thought that I had a which Mr Saha confirmed it was not but rather a cyst. As this was not his expertise, he referred me to Miss Swan Kang who confirmed it was a cyst and arranged an excision. During the procedure Miss Kang noticed a second cyst next to the big one which she also removed and sent both off for biopsies. Amazingly 6 days later there are no visible signs of any incisions apart from some slight redness in the area. I am super happy with the results and grateful to Mr Saha for referring me to Miss Kang. I was also very impressed by Robyn for taking care of all the underlying preparations for both consultations and the minor op which took less than 2 days to complete!!! Kudos to Robyn for managing everything so swiftly and efficiently.

Harpenden Medical

Allergy Medicine, Diagnostics & Testing, + 9 more

I was intrigued by the services offered, as they seemed too good to be true. I'm a mid-life woman, starting to worry more about my overall health and wellbeing but didn't want to burden the NHS with curiosity! I really just wanted to have an MOT, to spot any underlying issues or potential health concerns. I was really impressed with the whole set up - state of the art machines, beautiful and clean building - with the most relatable, down-to-earth and professional team of experts. I felt in safe hands, and I had all the advice, tests and support I needed to give me a 12 month clean bill of health but with some advice on how to improve and maintain my health and wellbeing. Highly recommended!

᠎ Emer McKenna

Audiologist

Emma spoke to me very clearly and understood the problems that I had had both with NHS and private audiologists very soon I felt that I was with someone rather special. She listened to the problems I had for 25 years which had not been fully resolved and wanted me to understand better what these were, giving me lucid explanations. The hearing test was not too long and the results confirmed what she had told me. Then she suggested a make of hearing aid and showed me what it looked like. I felt great relief that I had found an expert audiologist who could and would help me a lot. She was gentle and kind, charming and unhurried.

The London Clinic

Physiotherapy, Dermatology, + 13 more

Visit was in Luton and Dunstable hospital. I have arrived early for appointment and seen straight away by nurse on duty for first checks.( hight/weight). Then Doctors Gyampoh has seen me for a verbal consultation explained process regarding my concern regarding the condition and scan on the day. After that scan took place with another Doctor. After that Dr. Gyampoh thoroughly have explained my scan,outcome, options and process going forward. Great experience thank you very much. Keep up the good work and experience with patience.

Mr Omar Mulla

ENT Surgeon

Dr Mulla listened... fortunately he is up to date on my particular, rather ambiguous, condition. I get the impression that he keeps up to date with latest developments and findings in his field of ENT. If only I had been able to see him 18 months ago, I would have been sorted in just one consultation. He is very personable, professional, friendly and efficent (by that I mean he dictated his letter to my GP in front of me before I left my appointment). This was a moment when you feel the NHS is at its best.

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 31 more

am African and originally from Africa. Today, the young lady who took my blood was extremely kind and very professional. As we were talking, she was friendly, respectful, and welcoming. I was truly impressed by her attitude and the way she treated me. When she inserted the needle to draw my blood, I barely felt anything — she clearly knew exactly where the vein was and performed the procedure with great skill. If people in this world were all like her, the world would be filled with endless happiness.

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

The staff were so kind and helped me to relax when I went for egg collection. The Embryo transfer was a beautiful moment and they ensured it was marked with a photo of the embryo being transferred and a hand written card. Unfortunately, our first transfer was unsuccessful but I know we are in safe hands for our next steps. The admin team in particular have been amazing - responsive, sensitive and friendly. Thank you to all of the staff that quietly encourage hope in a scary time

Mr Stefanos Almpanis

Urologist

Doctor Almpanis has done a great work in identifying the issue, and explaining very thoroughly the procedure, the risks and the outcomes. It gave a lot of confidence and you feel how much he cares about the patient well being. I am very grateful to Dr Almpanis for the successful surgery. He attentively monitored the recovery process, and was very responsive and reassuring when I had questions.

Paediatric Diagnostics

Gastroenterology, Diagnostics & Testing, + 5 more

We were welcomed nicely. Offered a lovely selection of drinks by the friendly reception staff and then saw our wonderful Dr Jawad who is just so kind, caring, thoughtful and knowledgable. He just goes beyond doctor and you really feel he genuinely cares for your child. He is so thorough and informative and has such a great manner with the children (and is parents). Would 100% recommend.

Miss Shan Shan Jing

Plastic Surgeon

✨ Huge thank you to my amazing surgeon Shan Shan Jing at Enhance Medical Hammersmith today for taking such great care of me today. I couldn’t have felt more comfortable from start to finish she was just amazing and I highly recommend her and will defo be giving her name to my daughter who is also looking for surgery sometime next year!!! Thank you Shan Shan you are just awesome 🙌 xxx

Dr. Lewis Raiman

Sport & Exercise Medicine Doctor

I had consultation with Dr Lewis Raiman. He incredibly kind and made feel very comfortable. When reviewing my MRI scans he explained the issue very clearly and took time to over the scans with me highlighting potential issues and why it was causing my pain. He has a very optimistic approach and he is super assuring about the outcomes. I would recommend him to any one I know.

Mr Nick Ohly

Orthopaedic Surgeon

I am extremely pleased with the consultation I had with Mr Ohly, at which I decided to opt for robotic surgery on my hip. I subsequently underwent a full hip replacement and am pleased to say that my recovery has gone very well and I am now - after 8 weeks - walking steadily without a stick and without arthritic pain.

Mr Nick Sheppard

Plastic Surgeon

Nick really knows his stuff. I was referred to Nick to have a ganglion cyst removed from my wrist. Almost 4 months later, I am back doing the things I love again, playing badminton, exercising and working out, and it’s such a neat little scar. Thank you for working your magic, you have literally changed my life!!

Mr Alex Woollard

Plastic Surgeon

“I had a follow-up appointment at 3pm today with Mr Alex Woollard and his calm, reassuring approach made me feel completely at ease. He listened attentively, explained everything clearly, and demonstrated genuine care throughout. I highly recommend him for his professionalism and warmth.”