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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

I had my first consultant appointment yesterday, regarding a hernia condition that was flagged by an NHS consultant earlier this year. I saw Dr Richard Novell. In the lead-up to the appointment, I had managed to get the referral paperwork, but no scan imagery. On meeting Dr Novell, he informed me that scans were useless anyway for Hernia diagnosis, and he then proceeded to examine me. After this, he told me that I didn’t have a hernia, when I asked about the fact that another specialist had examined me and thought differently, he agreed that doctors tend to give different answers. My issue, is not that he dosen’t agree with another consultants opinion (as well as the person who conducted Ultrasound) but that I am currently in pain, which is harming the quality of my life, and when asked about next steps to resolve this, he had nothing to offer, when pushed he offered to speak to a colleage for a second opinion. So in terms of empathy, it's pretty frustrating, and I have to be honest, it's a complete waste of time from my perspective.

Dr Asad Khan

Gastroenterologist

Dr khan is the most wonderful Dr his treatment of myself and my wife has been exceptional im a very high risk patient and im not a very good patient because of my eating disorder so im often in quite a bad mood but Dr khan always remembers that he always remembers my needle phobia and he manages to keep me calm in these situations in alot of ways I owe my life to Dr khan because without his intervention I wouldn't be able to eat at all I would like to tell whoever will listen how quite brilliant this man is and how eternally greatful I am and proud to have him as my consultant I feel safe in his care

Miss Cheryl Lobo

Breast Surgeon

I came to see Cheryl after a recent diagnosis of Stage 1 breast cancer. I was incredibly impressed with her considered approach to my treatment options. She was very clear in explaining to me what the possibilities were, and what further information she needed to reach a conclusion as to treatment. I ultimately had a mastectomy which Cheryl performed and which went incredibly well. I felt at all times that I was in exceptionally good hands and I really valued Cheryl’s expertise and her engagement with me throughout this process.

Clearcut Physiotherapy Battersea

Hand Therapy, Paediatrics, + 4 more

I had an urgent issue with my back and Ms. Aamina Saeed was able to book me in right away. She was incredibly professional and attentive from the moment I arrived. Her massage, cupping, and use of the power gun were all excellent, and she immediately understood where my trigger points were without me having to explain much. I felt truly cared for and in very capable hands. She is efficient, skilled, and highly knowledgeable. I’m very grateful for her help and would highly recommend her to anyone in need of physiotherapy.

Pure Sports Medicine - Raynes Park

Nutrition, Osteopathy, + 4 more

I have had the pleasure of having a number of physiotherapy sessions with Seth Chambers at the Raynes Park branch of Pure Sport Medicine. Unquestionably he is one of the kindest and most brilliant professionals I have ever encountered. He has gone above and beyond what I could ever have expected from a physiotherapist. I am incredibly grateful for everything he has done for me and couldn’t recommend him highly enough - both as a phenomenal physio and also an amazing human being.

Nuffield Health Edinburgh Hospital

Cardiology, Dermatology, + 9 more

I was very nervous about cataract surgery but was instantly put at ease by Dr Tint. He explained the procedure in detail and reassured me I was in safe hands. It was also important to me to get the follow up appointments post op and to get the professional feedback which he provided.. Dr Tint was recommended to me by a family friend and I' am so happy that I went with their recommondations.My experience was first class.

John Flynn Opticians

Optometry

Dr Sheeraz was able to assess and confirm the diagnosis of a recently detected issue with my vision. Elsewhere I was informed that the I would require dye in my eye which would impair driving etc for a few hours, however, this was not necessary due to leading technology at Dr Sheeraz’s practice. Dr Sheeraz talked me through the findings and was able to put me at immediate ease. Highly recommended!

Spire Clare Park Hospital

Breast Surgery, Cardiology, + 15 more

Fantastic service received by everyone one at the hospital. Including reception, nurses when attending pre op appointments. On day of surgery was attended by Lisa asking my requirements regarding food etc and clearly stated if I had any allergies etc and nothing was to much trouble. Service was great reception, nurses,and consultant and room service made my visit a relaxing one Many Thanks Daren L

Montrose Health Group

Psychiatry, Psychology, + 1 more

Everyone I’ve spoken to has been lovely. The girl who answers the phone is absolutely wonderful; really kind and thorough. Grace who did our triage was so lovely, kind and calm, and nothings been too much trouble for her. Calvin on one of our calls was also really nice, professional and a calm influence. I’m so impressed with my experience so far with Montrose.

Mr Kenneth Elder

General Surgeon

I had a very pleasant experience during my appointment. Mr. Kenneth was kind, approachable, and thorough. He listened attentively and explained the procedure in a way that was easy to understand, without rushing or using confusing medical terms. I left feeling reassured and grateful for the quality of care. Definitely a positive experience!

Mr James White

Orthopaedic Surgeon

I could not have been happier with my treatment. Everything was explained very clearly, the treatment was swift and effective and Mr White himself could not have been friendlier and more accommodating - and his backroom team are every bit as good as he is.

Mr Andrew Scott

Ophthalmologist

Perfect consultation where Mr Andrew Scott explained my eye situation with the pros and cons of possible treatment. I will most definitely see him in 4 months to evaluate and decide on treatment. I can most definitely recommend Mr Andrew Scott.

Mr Ajmal Masood

ENT Surgeon

Good access for patients with early ,easy to book appointments Good consultation skills,listening and questioning appropriately. Thorough and professional examination,followed by clear and helpful proposals for managing the patient’s problem

Dr. Syed Hassan

Respiratory Doctor

My recent consultation with Dr.Hassan was very reassuring. He listened to all my concerns, I'm awaiting ttests he has recommended. I feel confident that my health issues that have been rather debilitating this past year will be resolved.

Mr Naveed Afzal

Urologist

Very professional and explains everything so I’m able to understand. Dorchester hospital could do with a robotic operating machine so that patients from the west of Dorset don’t have to travel all the way to Poole for there procedures