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Dr Sujay Chandran

Cardiologist

I wish to formally acknowledge the exceptional standard of care provided by Dr Sujay Chandran during the assessment and management of my 90-year-old mother. From initial contact, Dr Sujay Chandran demonstrated prompt responsiveness, sound clinical judgement, and a proactive approach. He provided clear, appropriate advice at an early stage and actively guided the decision-making process, ensuring that my mother’s safety and wellbeing remained the priority at all times. Recognising the clinical urgency, Dr Sujay Chandran took steps to expedite her assessment, ensuring investigations were performed and reviewed without unnecessary delay. He reviewed the echocardiogram and ECG promptly and conducted a thorough clinical consultation immediately thereafter. His explanation of the findings was clear and precise, and his diagnosis and management plan were well considered and evidence-based. Dr Chandran demonstrated excellent communication skills and engaged in shared decision-making, taking into account my mother’s preferences and her ability to comply with treatment. His recommendations regarding medication optimisation, diuretic therapy, and onward referral were balanced, appropriate, and clearly explained. Notably, Dr Chandran provided ongoing follow-up after the consultation, checking on my mother’s condition and offering clear guidance should her symptoms change. This level of continuity and professional diligence is uncommon and highly reassuring. The consultation was conducted in a formal, focused, and highly professional manner, reflecting the highest clinical standards. I would have no hesitation in recommending Dr Sujay Chandran as a conscientious, thorough, and dedicated clinician.

Mr Ramy Bassily

Ophthalmologist

In January I had cataract surgery on both eyes, and opted for the Rayner Galaxy toric lenses as I needed to have my astigmatism corrected, and as an artist needed to have good near as well as distance vision as I make very detailed work. Mr. Bassily is a lovely, highly personable, smiley surgeon who will put you completely at ease. In my case this was particularly important, as the prospect of any kind of eye surgery had previously terrified me. He explained everything clearly and thoroughly, discussed all the options available and recommended which options would best suit my particular circumstances. The surgery went smoothly. I especially enjoyed the lively background music in the theatre! Mr. Bassily talked through everything as it was happening and put me completely at ease. I am delighted with my new lenses, and although they are still settling in, I have better than 20/20 vision in both eyes, and the astigmatism has been completely corrected. Colour is exactly as I would have hoped (I was afraid there might be a colour tint), the only change being I have an additional colour which I had not seen before (a violet tinge in glasses of water, in some lights) which is quite thriling! If you need cataract (or any other) eye surgery, I thoroughly recommend Mr. Bassily as a friendly and highly professional surgeon.

Mr Simon Newman

Orthopaedic Surgeon

I had surgery on my hip as a small child due to severe dysplasia and have lived with restricted movement my whole life. The fantastic surgeon at RNOH at the time created a hip that functioned very well for me for many years but pain and limitations were the normal day to day. I had delayed getting my hip replaced for decades, wanting to wait as long as possible as I was young but after seeing Mr Newman and discussing a Mako hip replacement I felt confident that he would be able to improve what I had. At the consultation he was clear, honest and made me feel more relaxed about the procedure. On surgery day he was reassuring and I was very happy for him to carry out the surgery. He followed up with visits every day I that was in hospital. The results have been better than I had imagined. He has been able to give me, not only a functioning hip but has even improved the external appearance of it. I’m very grateful for his expertise and couldn’t be happier with the results. At my follow up appointments Mr Newman patiently answered all my questions with honesty and knowledge and made me feel very welcome to contact him in the future with any concerns. I would be hesitate to recommend him as an excellent hip surgeon.

The Stevenage Counselling Clinic

Psychology

Before I met Glenda I was at a very low point in my life. I was experiencing an incredible amount of stress and anxiety following a breakdown in my relationship. I found it very hard to function at a level to which I was used to. I have always been high energy and needed to be for my work. Glenda instantly put me at ease, she was always very patient and explained in great detail why I was feeling why I was. Glenda is highly professional and never once did I feel patronised or judged. She spoke to me with respect and encouraged me to learn more about my situation through reading, podcasts, audiobooks etc which really helped me along the way. Some days I would arrive at our therapy session without knowing what I was going to discuss but Glenda creates a safe environment which allows you to open up and share your thoughts and feelings. Glenda is an incredible psychodynamic therapist and has been highly influential in my life and I will be forever grateful for her knowledge, her patience and her kindness. Thank you for everything.

Dr Jamal Hayat

Gastroenterologist

Dear Doctor and Team, I wanted to take a moment to sincerely thank you for the outstanding care I received during my gastroscopy. From start to finish, the entire process was made so much easier than I had expected. Dr Hayat was absolutely fantastic — humane, empathetic, and reassuring — which made a huge difference to me. The staff took the time to explain everything clearly, answered my questions patiently, and helped me feel informed and calm throughout. Everyone I encountered was friendly, professional, and genuinely caring. What could have been a very stressful and frightening experience was turned into a positive one, not only for me but also for my partner, who felt reassured by the kindness and clarity shown by the team. Please pass on my thanks to everyone involved. Your compassion and professionalism truly made a lasting impression, and I am very grateful.

Mr Reza Mansouri

Orthopaedic Surgeon

The recent visit was excellent. Mr Mansouri thoroughly examined me and explained everything very clearly. I would also like to say that Mr Mansouri is one of the best orthopaedic surgeons I have come across. I cannot speak highly enough of him. From the very first appointment regarding my knee arthritis, to the monitoring of my condition, to the surgery itself and post op care, my journey was fantastic because of him. He has excellent bedside manner and genuinely cares for his patients. He always listened to my concerns and made himself very accessible (even at short notice) if I needed to see him for a review or to ask any questions. I am still recovering from surgery but I believe his care has and will truly change my life and give me my quality of life back.

Mr Faisal Hussain

Orthopaedic Surgeon

I had a rotator cuff tear repair 12 months ago. Operation was a complete success and I now have full movement in my shoulder joint. I followed Mr Hussain’s instructions to the letter and religiously did the exercises as instructed by the physiotherapist post op. It was tough at first but worth the pain and inconvenience having been restricted for several years. Mr Hussain managed my expectations, explained the options clearly and listened to my concerns. He told me it would take 12 months to be fully recovered and he was spot on! I d highly recommend him for any shoulder or knee surgery. Many thanks.

Lokman Hekim Health Group

Anaesthetics, Audiology, + 48 more

My experıence wıth thıs entıre procedure has been fırst class. From the aırport pıck UP to the hospıtal check ı, communıcatıon was clear, staff was extremely frıendly, and the ınterpretor was hıghly professoonal, courteous and supportıve. The ınpatıent care has been enjoyable, wıth responsıve staff, frequent doctors vısıts and great supportıve overall. Its never easy to take the leap, but the operatıonal excellence of Lokman Hekim has made thıs experıence safe and smooth, .

Harley Mind Care

Child & Adolescent Psychiatry, Psychiatry, + 1 more

Extremely disappointed with Harley Mind Care. Terrible patient communication, no accountability for mistakes made, I had to chase up and argue regarding every appointment for my daughter. Assessment appointment was cut short and when I raised a complaint to my insurance company Harley Mind lied about this. I do not feel my child was given adequate opportunity to discuss her concerns that led us to seeking an assessment in the first place. I would not recommend this clinic.

Practice Plus Group Surgical Centre, Portsmouth

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 3 more

Arriving for day surgery I was met with smiling faces and such kind and considerate people, their care and support were amazing and I can’t say thank you enough, after the surgery the nurses were so kind and caring and the surgeon and clinical team were awesome and explained every thing Bev Moxon my nurse was amazing and really took time to take care of me and make sure I was ok, their cup of sweet tea was amazing thank you Bev 😊

Meadows & Wood Hearing Care - Portishead

Audiology, Diagnostics & Testing

I have just got home from having my ears cleaned out by Toby, i slways enjoy my visits to have the treatment, Toby is very gentle and caring and I would recommend Meadows and Wood to anyone with wax ptoblems and hearing aid care - my son visits Worle and two friends go to Portishead also on my recommendation - I have been looked after for about 3 years now and am very happy with the service.

Pure Sports Medicine - Chancery Lane

Sports & Exercise Medicine, Nutrition, + 4 more

Lucas has been brilliant to work with. He’s easy to talk to, really listens, and explains everything in a way that actually makes sense. Sessions never feel rushed, and he always knows how to get to the root of whatever’s going on. I’ve noticed real improvement since seeing him, and I always leave feeling better than when I walked in. Definitely someone I’d recommend.

Ms Amy Lennox

Audiologist

Following a telephone consultation lcan confirm that Amy was very reassuring and helpful by listening carefully to my symptoms and providing information on what was happening as well as suggesting new exercises to help me along my current journey to recovery. In addition l feel more confident going forward especially as l can contact her again in a couple of weeks.

Time to Pause

Diagnostics & Testing, General Practice (GP) (Video Consultation), + 1 more

Dr Jacques is amazing. She is so friendly and makes you feel at ease straight away. She has great knowledge about the menopause and explores all the options to make sure she finds the perfect solution. For me she has changed my life considerably, I feel so much better in myself and I personally couldn’t have asked for a better service. Would highly recommend.

Thames Valley General Surgery

General Surgery, Medical Weight Loss

As this was my first operation, I chose to use my company BUPA beneft. From my first consultation through to my post-op check up, everything happened efficiently, and very quickly. All my questions and concerns were explained by my lovely consultant, Marianne Sampson, and I was well looked after by the nurses; they were wonderful. Highly recommend.

Dr James Good

Oncologist

James has been brilliant. My recent visit I had the news that I was cancer free from stage 4 so as far as the appointment goes it was a great one. I had a million questions and James went through everything with me and has done throughout my whole journey. I really felt like he took his time with me. The appointment wasn’t rushed at all