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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

The Stevenage Counselling Clinic

Psychology

Before I met Glenda I was at a very low point in my life. I was experiencing an incredible amount of stress and anxiety following a breakdown in my relationship. I found it very hard to function at a level to which I was used to. I have always been high energy and needed to be for my work. Glenda instantly put me at ease, she was always very patient and explained in great detail why I was feeling why I was. Glenda is highly professional and never once did I feel patronised or judged. She spoke to me with respect and encouraged me to learn more about my situation through reading, podcasts, audiobooks etc which really helped me along the way. Some days I would arrive at our therapy session without knowing what I was going to discuss but Glenda creates a safe environment which allows you to open up and share your thoughts and feelings. Glenda is an incredible psychodynamic therapist and has been highly influential in my life and I will be forever grateful for her knowledge, her patience and her kindness. Thank you for everything.

Dr SW Clinics

Cosmetic (Aesthetic) Medicine

Dr SW Clinics delivers outstanding care from start to finish. Jemma, my patient advisor, has exceptional, positive warmth and care. Nurses Tamas and Shiji are highly professional, wonderful, incredibly supportive and attentive. Voytek the medical trainer exudes confidence. Dr. Wakil, my treating clinician, meets with the professional warmth, care and consideration, one would expect. He is clearly passionate about his work; which he takes pride in. Taking the time to listen, advise, explain. He has personally delivered expertise, giving me results far beyond what I ever imagined. Led by the most vibrant, efficient, caring, manager, Alicia, the whole team surprised me with a birthday cake, candles, and flowers, turning my visit into something genuinely special. Their kindness, professionalism, and attention to detail make this clinic an easy recommendation for anyone seeking excellent care and the most outstanding results.

RTN Mental Health - Right To Choose

Psychiatry, Psychology

Everyone I dealt with was great overall. The experience was good aside from a couple of mistakes which then lead to long delays. One of the assessment calls didn't work and I had made time to sit through it. They did try to rectify this quickly but it still took another few weeks which after such a long time was frustrating. Sometimes when I would ring up the person who would answer would be short and I didn't feel so comfortable speaking to them. Otherwise, I would recommend this service up to diagnosis - I am yet to try the medication and services beyond here. I wish there was more the NHS or RTN could provide to offer support post diagnosis. The recommendations are useful but I would like a little more.

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

Dr Alex Hadley carried out implant procedures on me. He took the time to explain what was going to happen and reassured me when I had questions. I found him to be very caring and I am pleased to say the final result is absolutely amazing.. I would have no hesitation in recommending him to anybody that needs dental work, he will clarify and calm your fears to give you confidence in having your dental work. I found all the staff at Facemed welcoming, friendly, caring and efficient. The appointment system ensures you are seen promptly and the treatment starts on time. I would have no hesitation in recommending Facemed for any treatment anyone requires

Skylight Psychiatry

Psychiatry

I would highly recommend Skylight for anyone seeking an ND assessment. From the initial inquiry to the final report, the communication was exceptional—they explained every step of the process so I knew exactly what to expect. Key Highlights: Wait Times: The appointments ran perfectly on time, which I truly appreciated. Supportive Staff: They were patient with my questions and created a non-judgmental environment. Helpfulness: They provided clear next steps and resources that felt genuinely useful rather than generic. It’s clear they actually 'get' neurodivergence rather than just checking boxes

Mr Billy Jowett

Orthopaedic Surgeon

I was seen promptly at my appointment time. I was given the opportunity to provide a detailed history of my problem. During this time Mr Jowett also requested further information which combined with a very thorough physical examination allowed him to make his diagnosis. Mr Jowett was clear in his explanation and gave me the opportunity to ask questions. At the end the consultation I felt confident that we had discussed all relevant details. I then quickly received a letter confirming Mr Jowett's findings. Overall I am extremely satisfied with the entire process and Mr Jowett's valuable guidance.

Dr Efstathios Theodorou

Obstetrician & Gynaecologist

I owe so much to Dr Theodorou. We spent loads of time in research finding the right consultant and clinic for us, and I'm so pleased to say we chose correctly. He understood immediately that I wanted to give IVF everything I had on the first go without sacrificing my mental health, body, or finances. He helped me find the right balance of testing and treatment and really tailored everything to me. Because of his careful and kind manner, I was successful on my first and only cycle of ICSI. My son is now 5 months old, and I honestly still can't believe it's real.

Mr Onur Berber

Orthopaedic Surgeon

10/10, Amazing. If every doctor was as thorough and sincere as Dr Onur Berber the world would be a better place and healthcare would definitely be better. I recommend him. greatly. Brilliant doctor with amazing knowledge. Also his medical secretary Chloe Aitken was outstanding. She always went above and beyond to help organise and make. sure I received treatment. Thank you so much Dr Onur Berber and Chloe Aitken for all the help and effort during a difficult time. I couldn't recommend more. Thank you!

Mr Robbie Ray

Orthopaedic Surgeon

Dr Ray had been fantastic for me from the moment I met him, I felt totally at ease and I understood everything about the procedure. He took a real interest in fixing the issues I had been suffering for well over 2 years and the personal touch made the experience feel all the better. Following the procedure which was successful, I feel absolutely delighted with the results and I would highly recommend this professional and very likeable person.

Midland Eye

Ophthalmology

I visited the clinic to discuss removal of a lesion on my eyelid. Having spoken to the consultant Mt Murray I decided to have it removed. I returned two weeks later to have the surgery. All the staff were very supportive and took time to explain the whole procedure to me. In particular Jenny took great care of me and made sure I felt as relaxed as I could be. Everything went to plan and I would like to thank everybody that was involved.

Practice Plus Group Surgical Centre, Portsmouth

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 3 more

Arriving for day surgery I was met with smiling faces and such kind and considerate people, their care and support were amazing and I can’t say thank you enough, after the surgery the nurses were so kind and caring and the surgeon and clinical team were awesome and explained every thing Bev Moxon my nurse was amazing and really took time to take care of me and make sure I was ok, their cup of sweet tea was amazing thank you Bev 😊

Mr Michael Mokawem

Orthopaedic Surgeon

Firstly, the consultations with Mr Mokawem really set our minds at ease, his communication was excellent and he answered everything with clarity, sense of calm and there were no grey areas. We are so grateful to have had the pleasure of working with Mr Mokawem and his professionalism and manner was simply outstanding. Mr Mokawem corrected our daughter's spine and we cannot thank him enough for giving her confidence back.

Ms Sonia Chachan

Obstetrician & Gynaecologist

I had a consultation and an internal ultrasound with Dr Chachan, and she was incredibly kind, gentle, and reassuring throughout. She made me feel completely at ease and even brought some humour into the appointment, which really helped and made the experience much more comfortable. She is clearly very skilled and knowledgeable, and I felt I was in excellent hands. I would 100% recommend her.

Dr Alexander Hobson

Cardiologist

I had to visit QA because of an abnormal ecg taken at my local surgery. Dr Hobson explained the reasons (first time i actually understood) for me attending. Dr Hobson explained everything to me in a professional manner, and at no time made me feel my questions were stupid. I didn’t feel like the appointment had to be rushed or that I was just a number.

Ms Karla Perentin

Acupuncturist

After years of chronic migraines and relying on painkillers, I tried acupuncture with Karla at the Wandsworth clinic. It has been life-changing. My attacks are much less frequent now, and the tension in my neck and shoulders has finally cleared. If you want a natural approach to migraine relief, Nature Heals is the place to go.