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Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I am currently undergoing treatment at Bourn Hall. At every single step the members of staff have exhibited amazing customer service. Every single nurse, receptionist, doctor, anaesthetist, embryologist, pharmacist and everyone there has been respectful, kind, gentle, reassuring, calm and knowledgeable. In particular, Nurse Dawn at Cambridge has gone above and beyond to support me as an autistic patient. She has patiently answered all my questions, made adjustments for my comfort, and reassured me over and over again. She even popped my teddy from my bag onto my bed for me when I was recovering from general anaesthetic which was so touching and thoughtful. I am also particularly thankful to the embryologist team who also have found ways to adhere to my special requests. I'm also thankful to the anaesthetist who held my hand as I fell asleep under general anaesthetic because I was so frightened. I cannot fault our experience at Bourn Hall.

Professor Paul Fields

Haematologist

I cannot express enough gratitude to Prof Field and his entire team for the exceptional care I received. From my first consultation through every stage of my treatment, I was treated with kindness, professionalism, and compassion. Prof Field’s expertise, calm reassurance, and clear communication gave me confidence and comfort during my most challenging time. His team were outstanding Lester, Gaynor and Charli and all treatment team who were supportive, attentive, and always approachable. I will always be thankful for the care I have received and feel extremely fortunate to have been treated by Prof Field. Thank you for everything you do.

Marris Medical

Pain Management, Breast Surgery, + 5 more

I met Dr David Annan today for a neck scan, I have to say I have never met a doctor who is so caring and understanding in my whole life He made me feel so comfortable as I was nervous, he kept asking if I had any questions and answered all my questions, he even asked my son if he wanted to ask anything which was such a nice gesture, Doctors like Dr David Annan really make you feel there are nice and caring people still out there, his happy personality really shines through Keep up the good work Dr David Annan and all the best for the future If in the future I ever need to see a Dr for my neck will only be you

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

When I telephoned to make my appointment - during early afternoon -your receptionist was amazing! So many times since pandemic, in my experience businesses seem to have cut back on providing that so important first line of contact with a person who is friendly, welcoming and listens making intelligent comments and is really helping the caller. This was one if the best experiences I have met with lately - I can't praise the young lady enough - she's a real asset to the Practice. Mark was also amazing - but I've had treatment from his before some years ago so I knew what to expect and wasn't disappointed!

Dr Emanuela Alati

Cardiologist

I made appointment on the last minute She kindly left Wexham and got a space At spire to see me dr alati spent 2 hours with Me plus to make she done all tests with me And not relying on nurses to do she would call me as she got results constantly reassuring me I would be ok I have seen a few dr never Meet a dr who has such a human touch and cares like your one of her own I would like to say i cannot Prasie enough and May god keep her protected and allow her to do her Work and help many that after seeing so many consultants still don’t know we’re to Stop and the heart keep racing .

ADHD @ Well Life Clinic

General Practice (GP)

I had a very positive experience with ADHD @ Well Life Clinic. From the first point of contact, the process felt professional, supportive, and well-structured. The clinician was knowledgeable, attentive, and took the time to really listen, which made me feel understood rather than rushed or judged. The assessment was thorough, clear, and handled with care, and I felt supported throughout the entire process. I would highly recommend this clinic to anyone seeking an ADHD assessment in a respectful, compassionate, and professional environment.

Mr Abdelrahman was so kind and understanding of my condition from the get go. He was extremely clear in his diagnosis and what I would be having done with my operation. He was kind and caring in his manner and you can tell he really enjoys his job and helping people. The whole Team at Queens Burton Hospital have been so supportive and helpful with me, putting my mind at ease and it has been a smooth recovery process, I am healing well but know they will be there for me if I need them until my next appt in 6 months time.

Beautiful Lifestyle Health Clinic

Holistic Therapy, Neurology

From the moment I booked the appointment, I felt heard and understood. Beginning with the detailed questionnaire before the visit and continuing throughout the consultation, great attention was given to every detail, with thoughtful and thorough questions covering all related concerns. I never felt rushed—only genuinely supported. The entire experience was both reassuring and highly professional, leaving me confident that I was in very capable hands.

St John & St Elizabeth Hospital

Paediatric Cardiology, Cardiology, + 33 more

Dr Kapur was incredibly informative and really gave my daughter a full understanding of the products being prescribed, why they were being prescribed, how they worked, what to avoid and how she should manage her skin regime going forward. We left feeling far more educated on dermatology especially in relation to teenage hormonal skin. The products she advised were inexpensive and the routine she now has to follow far easier to manage. Thank you.

One Heart Clinic Harley Street

Cardiology, Imaging (Scans)

From the moment I walked in, the clinic felt welcoming and well organized. The front desk staff were friendly and helpful, and the check-in process was smooth. I didn’t feel rushed or overlooked at any point. Everything ran on time, and the overall atmosphere was calm and professional. It made what can be a stressful visit feel much easier, and I felt well taken care of from start to finish.

Dr Alex Everitt

Neurologist

Dr Everitt is thorough and explains his views with great clarity. He listens with compassion and when possible is reassuring. I genuinely feel that my treatment plan is personalised. His clinical letter with notes from our consultation was sent to me quickly and the consultation itself was helpful in addressing my recent concerns. I’m very grateful to have Dr Everitt as my neurologist.

Mr Mohamed Boshnaq

General Surgeon

Mr Boshnaq was excellent. He was extremely friendly, not only polite but I also felt that you I could have a joke with him where appropriate. He explained what was wrong and more importantly, he was prepared to take his time and explain things when I had questions. I wasn’t made to feel I was taking too much time, and I felt that I could ask any relevant questions.

Mr Yazan Masannat

Breast Surgeon

I am very grateful to Mr Masannat for the way he has treated me. From the outset he has explained everything clearly and comprehensively, I feel he has treated me with respect and patience at a very difficult time. The operation went exactly as planned and there were no surprises, apart from the fact that the results were even better than I had hoped for. Thank you

Dr. Helen Petersen

Dentist

Dr. Helen Peterson is amazing. She is calm, clear, and extremely professional, which immediately puts you at ease. She takes the time to explain everything thoroughly and answers questions with patience and confidence. Simply put, if you’re looking for a surgeon you can trust, you will want Dr. Peterson to be your surgeon.

Mr Zubin Saihan

Ophthalmologist

I felt totally at ease with Mr Saihan. He fully explained the procedure. I felt completely confident on the day of the operation and was put completely at ease throughout. It was completed pretty quickly and I was taken back to my room for an enjoyable lunch. Overall I was very pleased and impressed with my treatment.

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

2 surgeries in 6 months and care during procedure and after care was amazing and faultless. Mr Singh is very accommodating and understanding and has the most beautiful bedside manner which to me is so important before an operation . Would always use Mr Singh for any operation on my bones