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HMT Sancta Maria Hospital

General Surgery, Vascular Surgery, + 19 more

I have recently had a hysterectomy performed by Professor Bunkheila. The operation was a great success and I cannot thank the Professor enough for his compassion and care from my initial appointment through to the post op consultation. Professor Bunkheila was the nicest gentleman to deal with, listened to all my concerns and was reassuring and professional when discussing all the pros and cons to having such a procedure. His kind, caring manner made me feel so comfortable and after many years of extreme pain and debilitating medical conditions, I felt finally that someone was actually listening to me and could make a difference. I was very poorly at my initial consultation and now feel 100% recovered and it has been truly life changing. Professor Bunkheila and his medical team of anaesthetists were wonderful on the two occasions of my surgery as I was very nervous, but both times they were so reassuring. All the staff were very kind and efficient, my personal ward room was clean and the catering was very good. I would also like to thank a particular gentleman called Anil who performed my pre operative assessment blood tests, I am very needle phobic and was terrified but he ensured that it was done swiftly and with such kindness towards me, I was so grateful.

Mr James Holton

Orthopaedic Surgeon

Everything was made Clear and scan and xrays all shown and explained to me. I was shown the before and after the surgery. I could see the partial replacement all very interesting to me. It was explained to me that it could take a long time to settle down. The discomfort I have at this present time will heal, all in good time. Thanks to Mr Holton I will soon be back to walking pain free in a little while, which i am looking forward to that. Thank you Mr Holton and your fantastic team. The day team of nurses where lovely and many thanks to them all so very caring and were there for what ever care you needed. I'm afraid the night staff of nurses left a lot to be desired in the lack of care and understanding of the patients needs. The matron and her manager did come and talk to each of us on the ward also the men's wards made complaints also. It wasn't a very pleasant night for quite a few of us by what we heard. As for Mr Holton and his team and the day time nurses all brilliant many many thanks to you all for all your help in making my walking so much better.

Mr Anil Tailor

Obstetrician & Gynaecologist

Mr Tailor's care throughout my consultations, surgery and follow-up was outstanding. From our first conversation, he gave me a clear detailed understanding of my health issue and treatment. He outlined options and what would determine what type of surgery was needed. He treated my case with the urgency I wanted and organised for me to have a scan on the day of my first consultation and an operation date within a few weeks. His communication throughout the treatment was excellent - using phone, WhatsApp and email to ensure I had all the information I needed and received biopsy and blood test results as quickly as possible. I had a Laparoscopy procedure and while Mr Tailor had to manage some unexpected observations during the surgery, my recovery has been smooth and scarring minimal. I highly recommend Mr Tailor for any gynecology treatment or procedure.

Midlands Women's Health

Obstetrics & Gynaecology

My first visit was a very positive experience. The clinic was well presented, and I felt comfortable sitting in the waiting area prior to being called in. All staff members were polite, kind, and respectful during every interaction. When I entered the consultation room, I initially felt nervous; however, this quickly melted away as I was put at ease through warm and engaging conversation. I felt treated as a human being, not just a patient. The doctor ensured I was comfortable throughout the consultation and explained everything clearly and thoroughly. I am genuinely pleased with the outcome of the appointment, as I now have a better understanding of what is happening with my body and feel empowered to seek further support to improve my health and wellbeing. Once again Thank you!.🥰

Professor Mark O'Donnell

Vascular Surgeon

This was my first visit to your clinic . I was apprehensive but was shown to the waiting area and had to wait only a couple minutes to meet Prof O’Donnell . My daughter ( a nurse ) was with me. Prof O’Donnell set me at ease straight away and explained what he was going to do . He examined both my legs and told no medical procedure was necessary and he would see me again in 3 months. He explained everything clearly and I was glad my daughter was present. I left Prof O’ Donnell’s room very relieved. He was a pleasure and a great person to meet when I was a worried patient. I thank him very much.

Candover Clinic

Dental Care, Dermatology, + 19 more

I found the GP we visited to be welcoming and friendly, he was very informative and honest with things however I found the reception staff to be the opposite they were not very welcoming and I felt that they were closed of from any type of communication or request I did not like that they were so miserable no smiles just blank I didn't like the experience or the feeling I felt when walking into the practise but the doctor was great.

Mr Edmund Ieong

Orthopaedic Surgeon

I am absolutely delighted with the outcome of my big toe fusion operation. I was concerned that it would restrict my mobility but it hasn’t. The day of surgery was as comfortable as it could have been. Mr Ieong has been excellent from start to finish. He reassured me all the way, and answered all my questions when I had my review after 5 weeks. I’m keen to secure him to do the same procedure on my right foot

Ruislip Ear Care

Audiology, Ear Care

I recently had a hearing appointment, and it went really well. Dr. Akash was professional and attentive throughout the visit. He took the time to thoroughly explain the procedure and what to expect, which made me feel comfortable and confident. His clear explanations and friendly approach made the experience smooth and reassuring. I truly appreciated the care and expertise he showed during the appointment.

Professor Rupert Bourne

Ophthalmologist

It was such a contrast from the NHS left eye cataract operation where I was not given the required information that there would be no compensation for my high level of astigmatism and the outcome of an even greater astigmatism due to a less than perfect lens fitting. Professor Bourne answered all my questions fully and clearly and the outcome of the operation was perfect vision in my right eye. Fantastic!

Total Hearing

Audiology, Ear Care

I could not praise Rekesh highly enough! I have a narrow right ear canal and so was somewhat concerned as to how difficult the 'procedure' might be - but I need not have worried; it was totally pain-free with no discomfort whatsoeve and, as a result, I would not hesitate to recommend this practice. I shall be returning again, when required, with complete confidence. Thank you Rekesh!

Mr Ryan Higgin

Orthopaedic Surgeon

It was review from my knee replacement done by Mr Higgins in November. His physio who we saw first was very friendly and explained about the appointment he answered all my questions particularly one I had he went to ask Mr Higgins who actually came to see me in the appointment himself. It was all a very positive experience. I couldn't thank the.team enough.

Dr. Suraj Gogoi

Psychiatrist

My son Samuel has had learning disabilities from birth and bi polar disorder since puberty. This was a check up appointment after we have been trying to find out why his cognitive abilities have reduced in recent years . Dr Gogoi has lowered quitiapine. And we agreed to try lowering it again very slightly so that he is not on so many meds .

City Dietitians

Dietitian

I had a video call. Frances was extremely helpful and understood the complexities of my many health conditions. I felt that I was given a practical plan to address some of the issues and I was given an outline of future steps which could be introduced at a later date. I felt extremely happy with the support and advice I received.

Skin55

Dermatology

I am very grateful to the staff who kindly cared for me after I had a bad fall in the street. Nikki and Julia were extremely caring and thoughtful and looked after me superbly until they felt I was well enough to leave. The clinic facilities were excellent and it was so generous of them to provide the care without charge.

Practice Plus Group Hospital, Plymouth

General Surgery, Imaging (Scans), + 2 more

I will strongly recommend the practice when the opportunity arises. Despite two power cuts which lead to my operation being delayed some hours on the day, the atmosphere was very calm and reassuring. It was clear that all staff were aware of exactly how to cope under these challenging circumstances. Thank you MJ

Mr Ahsan Akhtar

Orthopaedic Surgeon

Words cannot describe how amazing Dr Akhtar was for me in terms of pre operation, during operation and post operation was for me. He made me feel confident and comfortable and talked me through it all to the point I feel like I can do this surgery myself. Seriously though amazing 10/10 and highly recommended