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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

I had two excellent experiences at the Cleveland yesterday. First Norman did the most thorough and careful echocardiogram. He took endless trouble so as to give the cardiologist views of my heart and its valves from every angle and perspective. The cardiologist was most impressed and helped by all the additional information this gave him. Dr Sam Dawkins, my cardiologist told me and showed me by using these images how well the TAVI and the reduction of the septum are working as they have not only hugely improved flow through my aortic valve but also through my mitral valve. Dr Dawkins is a brilliant cardiologist and an amazing thinker. I was faced with open heart surgery to replace two valves and excision of thickened areas of heart muscle; a very risky operation with a long and maybe unsuccessful period of recovery. Dr Dawkins devised the novel procedures he carried out on me on 24/10/24. The success of this is totally down to his skill and the trouble he took. He was excellently supported by the doctors and staff of the Cleveland during the operation. I hope he is able to share the knowledge of my operation with other cardiologists so more patients can avoid open heart surgery and be given back their health the way I was. Thank you Dr Dawkins

Mr Zack Best

Podiatrist

Zack treated my son for deep verrucas caused by swimming, and I honestly couldn’t be happier with the care we received. The diagnosis and treatment were done in the same appointment, and everything was handled with so much care and professionalism. My son is 9 years old and was understandably nervous, but Zack was fantastic at keeping him calm, confident, and engaged throughout the treatment. He was reassuring, patient, and made the whole experience far less daunting. The treatment itself was quick and very well managed. We went back for a follow-up today and were given the all-clear, along with a top-up treatment to remove any remaining dead skin and ensure nothing was left behind. Zack explained everything clearly to both my son and me, which really empowered us and reassured us that this was the best course of action. Zack was excellent — funny, caring, and professional — exactly what you want, especially when treating a young child. I would highly recommend him without hesitation.

Miss Ballari Ghosh

Obstetrician & Gynaecologist

Since having a cystectomy back in 2023 and being discharged from another hospital, my periods were terribly painful lasting 16+ days causing me a lot pain and some days I felt I was unable to cope, I was often cancelling on plans and having to bin clothing due to the heaviness of my periods. I often felt down due to the pain and felt stuck after being told by another hospital my pain was down to “exam stress” Miss Ghosh believed my pain and investigated with multiple MRI tests, blood tests and ultrasounds I then got diagnosed with Adenomyosis. Miss Ghosh also removed me of the contraceptive patch and changed me over to the mirena coil which has changed my periods. They are now much lighter and do not last any longer than one week and are much more manageable. Miss Ghosh explained thoroughly the benefits of the coil and how if anything changes I can contact her. Thank you Miss Ghosh, you have made a massive impact to me and I am very appreciative. I would highly recommend Miss Ghosh!

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

I had a day procedure at the Lindo Wing and the experience was excellent. The doctors and nurses were incredibly supportive, professional, and kind, which made a stressful situation much easier to cope with. The entire process, from arranging the initial consultation to scheduling the procedure, was handled very efficiently, with minimal waiting time. The medical staff took the time to explain everything clearly and made sure I felt comfortable and well cared for throughout the day. The environment was calm, clean, and reassuring, and I truly felt that I was in very safe hands. I am very grateful for the care and compassion shown by the whole team.

Mr Sarmad Kazzaz

Orthopaedic Surgeon

I could not fault Mr Kazzaz both in consultation and the operation itself. He was clear re the challenges and limitations of the operation and was extremely flexible in meeting tight timelines. I have also been left with a very neat scar, so couldn't ask for more. With the speed of the procedure, I did not feel in hindsight that I was fully aware of the recovery process, times, needs etc and do not recall a detailed discussion about it but perhaps did not ask the right questions!!

KIMS Hospital

Cardiology, Breast Surgery, + 26 more

Staff were extremely kind and helped me with my anxiety. I was so worried and all of the staff calmed me and explained clearly what would be happening. They treated me with respect and were proffessional at all times. There were no times during any visit that I felt awkward to ask for anything, or to ask questions. I could not of asked for a better service and I would like to thank all of the staff involved in my pre procedure and aftercare. Thank you all so much

Nuffield Health Bournemouth Hospital

Orthopaedic Surgery, Cardiology, + 8 more

Excellent communication, quick access to the appointment, and a very smooth overall experience. The colonoscopy preparation was clear and straightforward, and the procedure itself was handled with great professionalism and care. Dr. Mallick and the entire clinical team were extremely attentive, friendly and helpful, which made the whole experience very reassuring. I felt well informed, supported and genuinely looked after throughout.

Mr Javier Bardavio

Ophthalmologist

Firstly… Happy New Year to all your team - it certainly has been for me. The whole process was absolutely excellent, and in particular the skill of the Surgeon was exceptional - Mr. Javier Bardavio, I was told via doctify.com before arriving. I can’t speak highly enough about the service, communication and treatment I received. Sincere thanks Optegra at Whiteley Ron (Cataract removal and Intra-Ocular lens fitted to right eye.)

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

I was referred to Spire through the NHS, and from the outset my experience was extremely positive. The process was smooth and well organised, and the standard of care I received was excellent. All staff were professional, attentive, and supportive throughout, which made the experience reassuring and stress-free. Based on the high level of care and service provided, I would confidently recommend Spire going forward.

Loughview Health

General Practice (GP)

I would recommend Loughview Health to everybody. I had such a good experience as soon as I walked in. From the receptionist asking if I would like water/tea or coffee, to the amazing doctor who actually took the time to listen to what I was saying. She actually cared and I am very thankful as I was so ill. Loughview Health is worth every penny and more! Myself and family members would highly recommend.

Unblocked Thinking

Coaching

I had a set of ADHD/Autism coaching sessions with Jo, and she was consistently supportive and understanding throughout. She helped me talk about how hard I find things without shame, which felt incredibly important. Together we made and implemented a plan that was realistic and achievable rather than overwhelming. I left feeling understood, supported, and much more positive about moving forward.

Ms Ying Yiing Lou

Obstetrician & Gynaecologist

I am very grateful to Miss Lou for looking after me so well since August! Her professionalism and dedication to her patients are excellent. The surgery (a full hysterectomy) was very successful and her feedback (pre op and post op) was thorough and reassuring. I should also thank her wonderful gynaecology team for being very caring. A brilliant department! Many thanks to all!

Mr Masood Shafafy

Orthopaedic Surgeon

Mr Shafafy explained the options carefully and in detail. The procedure he performed did what he said it would although, sadly, that only reduced my symptoms rather than removing them altogether. He explained clearly that there were few other, realistic, options for treatment unless my condition worsens quite considerably. Overall, a very professional encounter.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

The hospital was very clean, very friendly and very welcoming. I was shown to my room, given a menu for dinner that night as I was staying over. The staff were all very polite and attentive, even going above and beyond to get me a chocolate milkshake when the kitchen had shut. Very nice people and a very good stay after my first time going under anaesthetic

Mr Nick Elkington

Obstetrician & Gynaecologist

I cannot recommend Mr Elkington highly enough. He was kind, calm, and extremely thorough, taking the time to explain everything clearly and put me at ease before my hysterectomy. I felt completely safe in his care and my recovery has been far better than expected. An outstanding surgeon who truly cares about his patients.

Mr Ali Al Chami

Obstetrician & Gynaecologist

Dr. Ali is truly outstanding — extremely knowledgeable, patient, and compassionate. He takes the time to listen, explains everything clearly, and shows genuine care for his patients. His professionalism and warm approach create a sense of trust and confidence that is truly reassuring.