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Mr Augustin Hadonou

Physiotherapist

I’ve been attending Kaizen Physiotherapy for both pre-hab and post-op rehab following my ACL reconstructive surgery on 1st September, and I honestly couldn’t be happier with the level of care I’ve received. I worked with David before my operation and Gus afterwards, and both have been absolutely exceptional. Prior to the operation, I was seeing David twice a week - his focus on reducing the swelling and reducing muscle waste has made a significant difference to my recovery following the operation. I have been seeing Gus post-op and have been incredibly happy with the pace of recovery thus far. The post-op sessions have been focussed on everything from range of motion, balance, neuromuscular control to functional strength and stability - it is clear that both Gus and David are experts in their field which gives me great comfort knowing I am in top quality care. I would also like to reference one occasion during my recovery, when I was panicking due to a feeling of instability in the knee. Gus responded to my message out of hours and took the time to reassure me with his guidance. This made a huge difference to my peace of mind and is something I greatly appreciated. Their depth of knowledge, professionalism, and genuine dedication to their patients is clear from the very first session. They explain everything in a way that’s easy to understand, tailor exercises perfectly to your stage of recovery, and create an environment where you feel supported and confident. I was recommended Kaizen by my surgeon, and I can now see exactly why. The team here are not only incredibly knowledgeable and skilled, but genuinely kind and invested in your recovery. I’m super happy with the service they’ve provided and would recommend them to anyone needing physiotherapy - especially for ACL rehab.

Professor Omar Faiz

General Surgeon

I feel extremely fortunate to be under the care of Professor Omar Faiz. From the very first consultation, he has demonstrated not only exceptional medical expertise but also genuine compassion and humanity. His ability to explain complex matters clearly and reassure me at every stage makes a world of difference during this very difficult time. Professor Faiz combines outstanding clinical skill with kindness and sincerity. He listens attentively, takes the time to answer questions thoroughly, and ensures that his patients feel supported and respected. His calm and thoughtful approach inspires confidence, and it is clear that he truly cares about the wellbeing of those he treats. What sets him apart is his dedication to going above and beyond. He is proactive, meticulous, and always places his patients’ needs first. I never feel rushed or overlooked; instead, I feel valued and cared for as an individual. Thanks to Professor Faiz, I am receiving world class treatment delivered with empathy and integrity. I cannot recommend him highly enough. He is an outstanding specialist and a remarkable person.

Moorfields Private Eye Hospital

Ophthalmology

I attended the hospital to have planned eye surgery consisting of cataract removal, lens replacement and full thickness corneal replacement under general anaesthetic. I arrived early and was allocated to a private ensuite room with secure storage. Nurses confirmed all the necessary checks that had been conducted the previois day in pre-assessment. A nurse applied gel to my hand to numb it ready for a cannula and provided surgical stockings. The anaesthetist visited to re-confirm details and provide reassurance. The surgeon visited to review procedure and risks. The nurse accompanied me to the anaesthesia room and looked after my clothes. After fitting the cannula painlessly, after the anaesthetic I knew nothing until awakening in recovery, with a pad over the affected eye. I was taken back to my room feeling fit and well. Nurses checked on me and provided the refreshments I had ordered. The surgeon visited again to confirm the follow up appointment. Medications were made ready, with post operative guidance. My chaperone arrived to take me home. The whole thing was completed on schedule.

Dr. Bradley Powell

Psychologist

I’m really grateful to have found Bradley. He remembers the little details I mention and brings them back into our conversations in a way that makes me feel genuinely understood and heard. I always have the sense that he’s on my team and truly cares about my wellbeing. I first went to him while off work with burnout and anxiety, and later after receiving an ADHD diagnosis. He supported me through the initial rest and recovery, and then helped me look at the longer-term patterns that contributed to the burnout in the first place. What I appreciate most is how he gently pushes me toward progress while also helping me recognise the steps I’ve already taken. I can be very all-or-nothing in my thinking, and he’s helped me find a kinder, more balanced middle ground. I’d worked with other therapists before and never felt like they really “got” me. Bradley manages to empathise deeply, even with experiences quite different from his own, and because he listens so carefully and thinks things through so well, his support always feels specific and relevant to me. I’d highly recommend him.

OSD Healthcare

Anaesthetics, Audiology, + 47 more

I was seen at breast clinic as a precautionary investigation I was nervous but I was met with such friendly natural staff which instantlymmade me feel at ease i was checked by the Dr then sent for a mammogram and then aent for an Uktrasound scan I am pleased to report that everything was normal and no concerns I thanked the dr profusely when he told me that everything was normal and i spoke highly to him about my having all the results within the time i was there I cannot thank you enough and thank the NHS for sending me there as I would not have ever wanted to wait for breast cancer screening results so to have them on the same night was so reassuring Thank you a nmillion times S

Miss May Al-Sahaf

Cardiothoracic Surgeon

When I visited Miss Al Sahaf, I was very scared and nervous about my health. However, she was extremely professional; she calmed me down, explained everything about my case, detailed my surgery, and found a way to speed up the process - and she did. She has followed my case closely the entire time, as well as my recovery, and when I had a small setback during the healing process, she became fully involved until I was stable and well again. I am still in the recovery process, but I’ve already noticed how much my health has improved. I owe everything to Miss Al Sahaf. She has given me a new life

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

I recently had a hysterectomy at this hospital the surgeon was brilliant but during my stay in the hospital I was appalled by how I was treated. Staff were friendly but some of them when I needed them ignored me. A specialist nurse from my consultant had to advocate for me. Upon discharge, one of my stitches had been left in which then went on to cause other issues. I was then chased severally for payment when I had made clear and provided authorisation codes from my insurer. I was not impressed with service from the hospital itself at all. But my consultant was brilliant.

Dr Vasanthakumar Ramsingh

Orthopaedic Surgeon

I have recently had a thumb cmc joint replacement surgery under the very expertise of Mr Ramsingh. I am so happy with the results and I can now use my thumb so much better & grip things again. It is now pain free. Mr Ramsingh has been amazing during my entire experience from consultation to post op checks & referring me for hand therapy. I would like to thank him and his lovely caring competent team for my excellent care. Mr Ramsingh is outstanding & professional consultant surgeon. I would highly recommend him

2Me Clinic

Sexual & Reproductive Health, General Practice (GP), + 4 more

I recently had a consultation with Dr Anne to discuss hormonal treatment for endometriosis. From the first phone call, she listened, asked the right questions and showed warmth and empathy. Our face to face consultation was exactly what I needed - educational and reassuring, with a clear action plan that we decided together. Dr Anne spent so much time really listening to me and I felt very safe and in the best hands. I’d recommend her to anyone.

Mr Kalyana Javangula

Cardiothoracic Surgeon

I met with Mr J through recommendation . What a very fortunate referral it turned out to be .I have met many professional people in my life and Mr J is a shining example. He is uniquely professional, perfectly considerate and particularly human. I was very lucky to be in his care during my recent heart procedure. The whole experience was less challenging as a consequence of his attention to my welfare . Thank goodness for Mr J .

Dr Lea Solman

Dermatologist, Paediatrician

We have been seeing Dr Lea Solman since our daughter was born 19 months ago, we have found her care amazing for our daughter. I have felt listened to and that I have somewhere to come for any questions regarding diagnosis and treatment plans. Very approachable team and professional, we recommend to many parents with children with birthmarks and eczema. Very grateful for Dr Solman’s experience and expertise.

Mr Ahmad Elsahn

Ophthalmologist

I had migs and cataract in my right eye the staff were amazing the time seemed to pass very quickly 7.30am check in I was last even though I was anxious I needn’t have been as there was no pain whatsoever and recovery was good I’m looking forward to my left eye being done hopefully in the next few months I will not be as anxious next time then I can hopefully be free of drops!

9 Harley Street

Cardiology, Pain Management, + 21 more

Overall, it was a great experience. My only suggestion would be to consider allowing patients to complete any required forms online in advance of their appointment. Being asked to fill out paper forms upon arrival—particularly after having already completed information online—feels a little outdated and could be streamlined for greater convenience.

Spire Liverpool Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 17 more

For every appointment I had leading up to my surgery, I was always thoroughly impressed with Spire hospital. Appointments always on time, the staff are always very friendly and willing to answer all your questions. Their services are next to none and I can’t highlight enough how amazing my experience was.

Platinum Medical Centre

Cardiology, Imaging (Scans), + 7 more

I actually saw Mr Floyd at the Platinum Scene but had surgery at the Highgate Hospital. Couldn't fault either. The Highgate Hospital, whilst smaller than the Wellington is brilliantly run, the staff are friendly and attentive, my anaesthetist was a really nice man and the food was pretty good too!

St Giles Physiotherapy

Physiotherapy, Sports Rehabilitation, + 1 more

I highly recommend this physiotherapy clinic. All the staff are very friendly, and Claudiu was especially kind and supportive. He helped me recover at a time when I thought I would never be free from pain again. Thanks to his dedication, I can now move comfortably once more.