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Abbington House

Holistic Therapy, Psychiatry, + 1 more

Had a very warm welcoming at Abbington house, staff and peers were very nice. Room was nice, quite overwhelming to start with, with it being my first time at rehab. I then started to feel more comfortable with the help of the staff and my peers, putting me out of my comfort zone probably was the best thing they could of done otherwise I wouldn’t of been so open. Staff very accommodating, my therapist was very empathetic, I got on with her very well, opened up slowly but eventually we got there. I still feel I have stuff to work on, my co dependency and self love but I know that will come in time, from outside sources, just think they should not of mentioned that I would be getting DBT therapy whilst I was here as that was one of the selling points to me coming to Abbington house. The only other down side was prior to coming in I was told I would have at least one, one to one a week. But that did not happen for the the first 3 weeks, so felt a bit let down, so did my parents which they then raised there concerned to Mikey, who was quick to come up with 2 options to compensate this, which I thought was very good.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

Every time I come for an outpatient appt, the specialist is an hour behind time.. the secretary/receptionist should have called ahead of time to expect delays but they don’t!! They leave it till the time of the appt to mention the hefty delay!! Last time I had to leave as I could not wait out an hr delay! So complete waste of my time & money grrr! Something that could easily be rectified with better communication from the clinic!! Including the fact when I had an outpatient procedure, I had a 2.45hrs delay as there was a delay due to an emergency in the morning.. again no contact from the clinic informing me of this delay.. had I been informed earlier before arriving at my appt which was scheduled at 1pm, I didn’t not have the procedure till 3.45!! Had there been communication from your clinic informing me of the delay I would have left home later and not have left the dogs alone for 8hrs due to the clinics inability to keep patients informed of delays!! Grrr! Every single time due to lack of communication I’m left frustrated and angry!

Dr. Robert Gordon

Psychiatrist

The appointment itself was very positive. Dr. Robert Gordon was calm, validating, and genuinely listened. The room was quiet, warm, and set up like a cosy study, which made it feel safe rather than clinical. He explained the diagnostic impressions clearly at the end in a way that finally made sense, and it didn’t feel dismissive. I left feeling understood in a way I haven’t experienced with other services, although the level of positivity felt unexpected and left me a bit uncertain about how to interpret it. The only issue was the arrival process. My appointment was in the late evening, and reception was closed. It wasn’t clear where to check in, and I had no phone signal. I had to rely on Wi-Fi and the website photos to work out where to wait. Overall, despite the initial uncertainty about the building, the clinical experience was extremely positive. Everything went smoothly, and the assessment itself was very professional.

Moorfields Private Eye Hospital

Ophthalmology

Dr. Jayaram has been very kind, professional and attentive throughout the consultation and was very thorough when examining my eyes. He was reassuring as he explained the medical condition of my eyes in clear and simple terms and the options that may be available to me in the future. He as very patient in having to repeat things to me. I really appreciated his excellent manner. He made me feel at ease. I would highly recommend Dr. Jayaram. If in the future I need to reassurance I am looking for, I would definitely arrange to see Dr. Jayaram again. I also received the report of my consultation the same evening. Ms Maddie Kurri the practice manager was excellent throughout in communicating with me and arranging my appointment. Thank you both. The hospital very clean and orderly. The staff at the main reception desk were very friendly and helpful and also the nurse who I saw on arrival you did my initial tests.

Dr Usamah Jannoun MD DMS-Med D-SEM FFSEM

Sport & Exercise Medicine Doctor

Dr Jannoun has taken his time to understand my issues and also to examine me thoroughly, he took his time in our consultation to go through my worries and concerns but also ran several tests with me to understand my issues. He took on bored my worries and went about and beyond to accommodate. Dr Jannoun referred me for an MRI and I requested another MRI which he was happy to approve as I had concerns about my mid back. Dr Jannoun provided me with options based on my MRI and referred me to specialists and advised me on all the risks regarding procedures. I went for my procedure for an epidural and it is safe to say I was in safe hands. The Dr walked me through the process and was not as bad as I imagined. I am currently on my road to recovery but it is safe to say I wouldn’t have been here without Dr Jannoun.

Mr Christopher Bailey

Orthopaedic Surgeon

I had knee surgery with Mr Bailey in June of this year. It was my first time being treated by him, despite having had three previous knee surgeries over the past 14 years post a ski accident. Without question, his surgery was the best experience and outcome I’ve ever had. His manner was brilliant, calm, reassuring, and genuinely supportive. I felt completely confident throughout the whole process. My knee has felt the best it has since I was a teenager, before my ski accident. Thanks to his exceptional skill and care, I was able to run a 76-kilometre ultramarathon in November, just five months after surgery and finished in 9 hours and 21 minutes. I consider that an incredible testament to his work. I’m now returning to him for treatment on my other knee and I recommend Mr Bailey to absolutely everyone.

VIP Hearing Solutions London

Audiology

Very pleasing experience. I was given plenty of time, and had a thorough examination of my ears, with the removal of wax, followed by a full hearing test. I returned a couple of weeks later, and having been shown several different hearing aids, went for ones that fit into the ear, with no wires or pieces behind the ear. I now have them on a months trial to see how I get on with them. I was quoted a price, which I understand I will pay if these are the correct ones for me, but only when I am totally satisfied. There is then a 3 monthly check included in the price. I believe I can try others if these are not right for me, and Mr Clive who I saw, was most helpful and understanding of a lady who hated the idea of wearing hearing aids!

London Gynaecology - Richmond

Obstetrics & Gynaecology

I usually feel quite embarrassed and anxious about gynecology appointments, but my experience with Dr. Priyanka Patel and the staff was truly amazing. From the moment I arrived, everyone made me feel at ease and treated me with so much kindness and respect. Dr. Patel was incredibly gentle, patient, and understanding. She took the time to walk me through the entire procedure step by step, which really helped calm my nerves and made me feel comfortable and in control. I’m so grateful for such a compassionate and professional experience. I couldn’t recommend her more highly.

Dr Soumit Singhai

General (Internal) Medicine

My Wife, Chrissie who suffers with Dementia has been a patient of Dr Soumit Singhai for some months now. We realise there is no cure for Dementia, but Dr Singhai has been very proactive helping us by constantly trying different meds and different dosages to improve Chrissie’s daily life. Since our first visit we are delighted that Chrissie is showing improvements and being able to do some things again, that she had lost the ability to do. We will continue to see Dr Singhai for as long as is necessary. Dr Singhai is a very caring man and we are grateful that we found him.

Dr Shruti Goel

Nephrologist

I recently visited Dr Goel and had an excellent experience from start to finish. The doctor was incredibly thorough, taking the time to explain my symptoms in a clear & reassuring way. Dr Goel listened carefully to all my concerns and never made me feel rushed. What stood out most was her combination of deep medical knowledge and genuine compassion. She created a comfortable environment, offered practical guidance for long-term kidney health, and made sure I felt confident in the treatment plan moving forward.

Dr Jonathan R Richard Katz

Diabetes & Endocrinology Specialist

I have been managing a slightly underactive thyroid and very high levels of TPO antibodies for just over a year. Dr Jonathan Katz is an incredible endocrinologist. He helped me so much during my pregnancy with managing levothyroxine doses and went above and beyond to get back to my enquiries with helpful information. I’ll be seeing him again in the new year and highly recommend him to anyone looking for a consultation regarding hormones, in my case, particularly for thyroid conditions.

Mr Mazin Ibrahim

Orthopaedic Surgeon

Mr Mazin has looked after David exceptionally well throughout his surgery and all post-surgery care. His professionalism, reassurance, and clear communication have made a huge difference during a very difficult time. His team has also been incredibly supportive, especially Emma, who has consistently gone above and beyond to ensure David feels comfortable, informed, and well cared for. We truly appreciate the dedication, kindness, and high standard of care provided by the whole team.

Hillsborough Private Clinic

Chiropractic, General (Internal) Medicine, + 6 more

This was my first experience of the Hillsborough Private Clinic and the staff were very professional, knowledgeable and welcoming. While this is an older style building is was well set out and immaculately clean and while I appreciate that space is at a premium a groundlevel toilet facility would be an asset as while I have no mobility issues I can see where climbing stairs to the bathroom could be an issue for some.

Dr. Catherine O'Neill

General Practitioner

I cannot recommend Dr O’Neill highly enough. She’s is an amazing, professional, knowledgeable and caring doctor who always uses a reassuring and sensible approach when diagnosing and treating her patients. I always feel reassured that I’m receiving the best care and I truly believe she has my best interests at heart and I feel like I matter and properly heard by her. She’s just brilliant. .

KIMS Hospital

Cardiology, Breast Surgery, + 26 more

I had a great experience at KIMS hospital, everyone treated me with kindness and patience, they did their best to make me feel relaxed and looked after. A lady called Charlie looked after me and she was just lovely, I was extremely nervous about my appointment and she was very kind and supportive towards me.

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 21 more

Everytime I have rung IGP whatever the query or appointment I have been treated so well whether it's a face to face appointment or telephone appointment it's the best scheme we have ever paid into and the knowledge we can see or speak to a GP with one phone call is so reassuring.