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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

London Bridge Sports Medicine

Sports & Exercise Medicine

Excellent bedside manner with a true desire to get to the bottom of a problem. Free from the often occurring "I am so brilliant vibes" that I at times got from other consultants. Refreshing down to earth, approachable, very friendly. Most importantly, excellent listening skills, does not try to convenience you of a diagnosis after only hearing a quarter but appears to be thorough before making up his mind. Excellent communicator, who gets a patient fully involved, showing pictures to explain and explaining what he sees on a screen. I initially was a bit apprehensive thinking, hmmm has not got 3 decades of experience like some practitioners I saw in the past. On reflection, a good thing, still greatly motivated to make a difference and passionate about what he does. Deos not leave you feel watching the clock (he went over time, thank you) or rushed. Overall so far a positive experience (first consultation). I usually don't leave long feedbacks but if someone "goes the extra mile", so will I. Most importantly, if you had negative experiences before with consultants causing you pain/flare ups in the night and following day(s) due to handling you roughly during an examination, then give Dr Raiman a try. He very carefully moved my limbs with utmost consideration during the necessary examination, which helps building trust.

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Dr Hari and the team are truly amazing and we couldn’t imagine our journey without them at every step of the way. Their level of service is unparalleled, cancer throws you curve balls constantly and at random times and we’ve been desperate for expert advice and I always get a reply promptly and even out of hours. We wanted to add in re purposed meds to our chemo regime with someone guiding us for safety and not following random internet protocols. Highly recommending Dr Hari and Lucio Health doesn’t even get near to the feelings I have for this team. Simply outstanding.

Mr David O'Reilly

General Surgeon

At my recent visit, I felt very looked after, made totally at ease and comfortable. My surgeon Mr David O’Reilly was absolutely brilliant talked me through everything what could happen, the procedure and didn’t leave no details out which made me calm and confident I was in safe hands. My surgeon came to see me before the operation checked I was ok and also came to see me after the operation which I was very grateful for as he talked me through everything that he had done. I would 100% recommend him to anyone needing the surgery I had done.

Mr Allon Barsam

Ophthalmologist

I had Smartsight surgery with Allon Barsam about 2 months ago. The whole process from initial consultation, to surgery, to follow up appointments has been fantastic, and I would highly recommend OCL to anyone considering vision correction. You really get that premium, personalised feel here. Everyone I interacted with was kind, helpful and reassuring. I'm delighted with my new vision and the days of having to think about contacts and glasses feel like a distant memory. A heartfelt thank you to the whole OCL Vision team!

Professor Bijayendra Singh

Orthopaedic Surgeon

I needed an open reduction of a distal radial fracture. We researched local upper limb surgeons and were impressed with Professor Singhs experience and level of expertise. We were not disappointed. At each consultation both before during and after the procedure I felt reassured that I was in the best hands and that all would be fine. A very kind and thoughtful man who could not have taken better care of me. Thank you so much for everything.

The Doctors Lounge Chalfont

General Practice (GP)

I think the Doctors Lounge is such a great personal investment. You are able to see a doctor quickly, they have all your notes in front of them and have excellent referal doctors should you need further support. I cannot recomend Dr. Nik Chopra and his team more highly. It also means you take pressure off your local GP who can then spend their time with patients who need to use the NHS service. Think outstanding service and value for money.

Dr Smruta Shanbhag

Obstetrician & Gynaecologist

Dr Shanbhag was excellent. I found her hugely professional, empathetic, articulate, succinct and very reassuring. She outlined all the potential procedures and ensured every option was considered before the actual operation took place. (She even flexed her diary to enable a 2nd timely consultation, for which we are thankful.) I would definitely recommend Dr Shanbhag and would like to thank her for her swift, concise course of action.

Professor Stephen Christopher Radley

Obstetrician & Gynaecologist

I found it very beneficial to be able to consult someone who is a senior specialist in both urology and gynaecology and also the medical 'chaperone' was very helpful with advice and in helping to create a relaxed atmosphere. I felt able to ask all the questions about the issues that concerned me and I appreciated all the advice and explanations that were given. I wouldn't hesitate to recommend both Professor Radley and the hospital.

Professor Stephen Gwilym

Orthopaedic Surgeon

I saw Stephen for a subacromial decompression and a rotator cuff tear repair. The entire process was seamless. His secretary, Mirela, was superb in organising everything for me and arranging all my appointments. The surgery all went to plan and the follow ups with Stephen were all brilliant. Stephen is really easy to talk to and answered all my questions with great clarity. Thank you for giving my shoulder back!!

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

My experience was very good but spoiled somewhat as the receptionist could not give me a date for the biopsy after I had my consultation with the Consultant. From what I could gather he did not have any slots open ! . That was on the 8th of January and I was told that someone would be in touch. It is now the 17th of January and I would like to know a date so that I can arrange as far as possible to be free then .

Ruislip Ear Care

Audiology, Ear Care

I recently had a hearing appointment, and it went really well. Dr. Akash was professional and attentive throughout the visit. He took the time to thoroughly explain the procedure and what to expect, which made me feel comfortable and confident. His clear explanations and friendly approach made the experience smooth and reassuring. I truly appreciated the care and expertise he showed during the appointment.

Ringway Dental Cheadle

Dentistry

Couldn’t recommend Ringway Dental enough. I’ve been seeing Dr Claire Spencer and honestly I’ve never felt more at ease with a dentist. She really knows her stuff and genuinely cares for you and your smile. Hannah the treatment coordinator is so lovely too and on hand to answer any question as and when. All round great dental practise. Can’t wait to see the end result of my smile makeover.

Dr. Gosia Wamil

Cardiologist

I had a very positive experience seeing Dr Wamil. She explained everything clearly and made me feel reassured throughout the appointment. Dr Wamil arranged the right tests, including a cardiac MRI, and her expertise helped achieve an accurate diagnosis and a clear management plan. I felt well supported and would highly recommend her to anyone seeking expert, compassionate cardiology care.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

I wasn't sure what to expect as this was the first time i had gone 'Private' for health care. It was 10 out of 10 for professionalism and service. After a thorough examination and a detailed explanation of my problem an appointment was arranged for me at the appropriate department at the hospital. I can heartily recommend this practice and i wish i had contacted them before now.

Miss Ruth Conroy

Dietitians

Ruth was just brilliant. She listened very carefully to all my concerns. She addressed each issue and provided options to resolve them . Additionally, she gave me recipies and suggested tge use of the Nerva app, which have been invaluable. Thoroughly professional and extremely kind and very quick to respond. So impressed and feel very lucky to have been able to see her.