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One Ashford Hospital

Dermatology, Pain Management, + 21 more

This was a positive experience. Srijune was so very kind and helpful in my pre- treatment discussion, administration of anti biotic medication and questionnaire. She offered to hold my hand during the injection, made sure I was okay, ensured I had some tea and biscuits whilst waiting before I could leave and came to let me know that it was safe for me to leave. She also answered my call when I got home as I’d felt a cramp-like pain in my calf . Thanks Srijano Mr Jones was kind, genial, professional and as gentle as he could be with the procedure. He chatted to me during the procedure , telling me about the scan that was showing the fluid on/ around my knee and was happy to answer my question about what the fluid was that he was removing etc. He told me that I’d get a call from him in a few months time to check how I’m getting on rather than a face to face follow up. I was given assorted leaflets with exercises, ICRS registry , free online rehab programme and physiotherapists Charlie and Nick at the Better team . I was thrilled when I went to walk out of the hospital, to find that I was able to walk normally without any limping. Yes the anaesthetic was probably helping but it made me feel positive about the treatment . I expect it’ll be a little tender once that has worn off but fingers crossed all will be well .

Moorfields Private Eye Hospital

Ophthalmology

I had a bilateral cataract operation, performed by Mr. Deshmukh. The whole experience exceeded my expectations. The technicians who did all the assessment checks (separate and earlier appointment) were excellent. At this appointment I met Mr Deshmukh who put me at ease and we discussed the best replacement lenses to suit my needs. For me the premium lenses were the right choice. On the day of the operation the hospital staff were brilliant - professional and good humoured. The operation was completely painless and took much less time than I had anticipated. The immediate aftercare was been superb and the nurse talked me through what I had to do and just as importantly avoid doing. I was given some eye drops to use for the next 4 weeks. You quickly become expert at using them. Following the operation my eyesight was as good as I can remember it ever being. I then returned for a follow up consultation with Mr Deshmukh who confirmed that my recovery was going very well and my vision is better than 20/20. I have worn spectacles since my early teens and this is an incredible outcome. I can now proceed with my training to become a driving instructor.

Urban TRT

Endocrinology & Diabetes

I started TRT last July at a point when I was struggling significantly with fatigue, anxiety, and poor sleep. Since beginning treatment, all of those areas have improved dramatically, and the difference in my overall wellbeing has been genuinely life changing. A large part of that is down to Chris and the environment he has created at Urban TRT. Throughout the process he has monitored my progress closely, explaining results clearly and adjusting treatment thoughtfully where needed. What really sets Urban TRT apart, however, is how personable and approachable Chris and the team are. I have always felt informed, listened to, and confident that my health was being managed properly rather than simply being treated by numbers alone. I genuinely would not hesitate to recommend Urban TRT to anyone considering TRT or looking for a clinician who takes a genuinely holistic and professional approach to patient care.

Mr Christopher Bailey

Orthopaedic Surgeon

I was referred to Mr Bailey after seeing my GP and having an X-Ray, and first saw him on 24 October 2025. He showed me the images and explained the options to me and asked what I wanted to achieve. I explained that while I knew I would not run again, it would be nice to be able to take part in recreational skiing once more, albeit on gentler runs, and that I would like the stability of my knee to be restored. He asked how soon I would like to have surgery and I said as soon as possible. I was booked in there and then for surgery on 5 December 2025, which took place as planned and has been highly successful. Nearly seven weeks later I am walking normally, back in the gym, with full knee stability and no knee pain. I continue to do the physio exercises to expand my range of movement. I could not be more satisfied with the result.

Equilibria Health

Psychology, Psychotherapy

I had the pleasure of working with Andrea for quite a long time after having a car accident. She took time to get to know me and what items I really wanted to work on. Each week we found ways that worked for me to express my self and through this she was able to give me amazing direction and grounding techniques to really help my anxiety in the car. I have not only used what we have learned together on the car but have pulled it into my everyday life. I feel lighter and happier. This was life changing for me and I’m so glad we were out together. I would highly recommend Andrea if you are looking for an understanding, empathetic and patient professional who is committed to helping you.

Miss Sascha Dua

General Surgeon

Miss Sascha Dua is a great professional—respectful, knowledgeable, and caring. I was very scared to be in a breast cancer unit for the very first time, but she was wonderful at breaking the ice and making me feel comfortable. She was attentive and taught me how to properly perform self-examinations, which made me realise I had always been doing them incorrectly. Her team is also amazing and very caring. They sent me letters in advance introducing the team and explaining in detail how the process works, which was incredibly helpful. My husband and I were very happy with the whole process. I truly wish all doctors’ appointments were this supportive.

Ovara Health

Acupuncture, Breastfeeding and Lactation Counsellor, + 12 more

After seeing several gynecologists, Mr Raza was at last the most reassuring and straight forward in explaining why having a robotic laparoscopic hysterectomy would be the best way forward for me. I am now 6 weeks post op and I am feeling great. I am continuing to be amazed by how small my scar is (2cm!). I would highly recommend Mr Raza to any women doubting whether to have the operation. Every person is different of course but he is so knowledgeable, kind and professional. His PA - Sukhy - has been extremely helpful, supportive and always at the end of the line if I had any question - even during the Christmas week. Thank you !

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

My overall experience at the clinic was exceptional. When I first booked my appointment it was scheduled for a week later, but I asked whether there might be any cancellations before then. The team were incredibly helpful and thoughtful — they called me back and arranged for me to be seen the very same day. From start to finish, the service was efficient, compassionate, and reassuring. At what was a very anxious time for me, everyone I dealt with was kind, responsive, and professional. I felt genuinely cared for and supported throughout my visit, and I am extremely grateful for the outstanding care I received.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

My son had a surgical extraction and the procedure was very calm and relaxed for him. I was able to be there too, so I watched the whole procedure and was very impressed at how clean the procedure was, resulting in a positive experience and successful extraction, ahead of upcoming orthodontic work. Waiting times weren't too long, although for private treatment we had hoped to be seen a little sooner than we were. The practice staff were friendly and very welcoming and high standards were evident throughout, in terms of hygiene and care. My son has no pain and is recovering well.

Dr Mark Samaan

Gastroenterologist

Extremely happy with the service, care and everyone's attentiveness at the Cleveland Clinic. I was looked after by Dr Mark Samaan for the medical procedures. I felt safe under his care through his calm, thorough and clear words at every stage. The follow ups and the effort to notify information and results have been exceptional and most importantly with warmth! A million thank yous for everyone at Cleveland Clinic being absolutely brilliant. I finally have got an answer to what I have and can move forward to caring for myself in the right way.

Mr Martin Farrugia

Obstetrician & Gynaecologist

I was concerned about my prolapsed and the discomfort it was causing. I had been referred to community gynaecologist after several visits to my GP and felt anxious about the wait to see someone for an assessment. Mr Martin Furrigia after an examination advised that my prolapse was mild and to continue with the pessaries twice a week including carry out pelvic floor exercises and to insist on a scan once I had seen the NHS community gynaecologist. His knowledge and confidence in his subject made me feel so much better and I felt less worried.

Mr Nikhil Nanavati

Orthopaedic Surgeon

I was seen on time and the waiting time was short which is always a bonus! I was attending a follow-up appointment for my toenail that had been removed several weeks previously by Mr Nanavati. My toenail was checked for signs of infection and reassurance was given that everything was healing well and as expected. The overall experience was very positive, especially given that the issues with my toenail were prolonged, prior to first visiting Mr Nanavati. All signs of infection have now cleared and I am able to walk pain free.

Deben Private GP Services

General Practice (GP)

I am very happy with my first experience at the Practice today. Everyone was relaxed and friendly. It was so reassuring to be certain I was seeing an actual medically qualified person (uncertain in todays NHS) whose judgement therefore I felt I could trust. Dr Ridout was very understanding and approachable - an attentive listener, carried out an objective examination and was happy to discuss it together with why she was suggesting the proposed treatment plan. I would definitely recommend this Practice.

Dr Iaisha Ali

Dermatologist

As ever, I look forward to seeing Dr Ali. An outstanding professional who has a generous personality about her. With her professional guidance, Dr Ali is brilliant at engaging and discussing with me, as the patient, the treatment options available. It makes me feel included in the decision made rather than being told what to do. Dr Ali couldn’t be a more pleasant person and we always have a brief chat about our respective children and what they are up to (as they are of a similar age).

Professor Vaibhav Modgil

Urologist

I have seen Professor Modgil on a number of occasions and he is just “the Best”. I’m no expert but clearly he is and his expertise combined with his personality and excellent bedside manner really does make appointments with him so good. Obviously, positive results always help but having been nearer the wrong side of results in the past he is always consistently Top Class. Thank you very much.

Mr Bhamy Hariprasad Shenoy

Ophthalmologist

We’ve been under Mr. Shenoy for our young son on and off for several years. I always trust his opinion. He was highly recommended by other ophthalmologists and has been so helpful for us. He explains clearly and has helped our son enormously. I’m so glad we came to him & he was able to use his expertise to aid our son.