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Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

Dr Milan Anjanappa

Oncologist

In November 2025 after quite high PSA test levels I had a meeting with Dr. Milan Anjanappa and his team and I was diagnosed with prostate cancer in the (not at all) light 3-4th stage. Since then, I was given treatment under his advice, surveillance and control, which included hormonal therapy, radiotherapy and brachytherapy. Three months later, I was discharged from the Mount Vernon hospital with a fully and successfully completed treatment according to the last consultation, which I owe entirely to Dr. Milan and his team. As a summary of the overall experience, I can attest to the excellent professionalism, prompt diagnosis and treatment and the adequacy and success of said treatment. I was guided during the whole journey with care, support and information, which is exactly what someone with a devastating diagnosis like mine needs. With the utmost respect and gratitude, I wholeheartedly recommend Dr. Milan Anjanappa and his team. I wish him health and success in what he's doing to contribute to the fight against this most awful of diseases.

Dr SW Clinics

Cosmetic (Aesthetic) Medicine

Dr SW Clinics delivers outstanding care from start to finish. Jemma, my patient advisor, has exceptional, positive warmth and care. Nurses Tamas and Shiji are highly professional, wonderful, incredibly supportive and attentive. Voytek the medical trainer exudes confidence. Dr. Wakil, my treating clinician, meets with the professional warmth, care and consideration, one would expect. He is clearly passionate about his work; which he takes pride in. Taking the time to listen, advise, explain. He has personally delivered expertise, giving me results far beyond what I ever imagined. Led by the most vibrant, efficient, caring, manager, Alicia, the whole team surprised me with a birthday cake, candles, and flowers, turning my visit into something genuinely special. Their kindness, professionalism, and attention to detail make this clinic an easy recommendation for anyone seeking excellent care and the most outstanding results.

Mr Mohiemen Anwar

ENT Surgeon

After a failed surgery abroad, I was extremely worried and anxious about my condition and the possibility of another operation. From my very first consultation, Dr. Anwar gave me confidence and hope. He was honest, reassuring, and took the time to carefully explain my situation and the options available. The surgery was successful, and the care I received throughout the entire process was outstanding. His skill, professionalism, and attention to detail truly made a life-changing difference for me. Not only is he an exceptional surgeon, but he is also compassionate, patient, and genuinely cares about his patients’ wellbeing. Thanks to Dr. Anwar, I can finally move forward with peace of mind and confidence. I am deeply grateful and would highly recommend him to anyone seeking expert care, especially in complex or corrective cases.

Mr Enyi Ofo

ENT Surgeon

Mr Ofo performed my daughter’s tonsillectomy, and we could not have asked for a better experience. From the very first consultation, he explained the entire process clearly and thoroughly, taking the time to answer every question and ensure we felt fully informed and reassured. His bedside manner was exceptional, warm, calm, and genuinely kind, and he built such lovely rapport with my daughter that she was actually excited to see him again at her follow-up appointment. That level of trust and comfort speaks volumes. Throughout the procedure day, he kept me updated and informed, which meant so much as a parent. I felt confident at every stage that my daughter was in excellent hands. We are incredibly grateful for his professionalism, skill, and compassionate care, and would wholeheartedly recommend him.

North Wales Eye Specialist Centre

Ophthalmology

I have have had previous eye surgery at NW Eye specialist Centre under the care of Dr Bhargava, and was entirely satisfied with the care received and outcome of my operation. On this occasion, I received a very prompt appointment which I was grateful for. The environment in Bangor was spotlessly clean and the receptionist and nurse were very friendly and professional. My consultation was thorough and Dr Bhargava gave explained to me with care and attention the nature of my symptoms and I was given a treatment plan to follow and a follow up appointment to check progress in six weeks. All of this was verified by a consultation letter that was also sent to my GP on the same day. I am very grateful to receive this high standard of care and attention from all of the team involved.

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

I cannot thank the team at Spire Elland Hospital enough for the outstanding care I received. From admission through to recovery, every member of staff was kind, professional, attentive, and reassuring. A massive thank you to Paula in particular, whose warmth, compassion, and calm presence made such a difference during what was a very daunting time. Nothing was ever too much trouble, and I always felt genuinely cared for and supported. The whole team went above and beyond, and I am incredibly grateful for the kindness, dignity, and exceptional care I received. I would not hesitate to recommend Spire Elland Hospital — truly outstanding staff and patient care.

Omnia Therapy - Online

Psychotherapy

The support at the very beginning when I was accessing the service was excellent - the person I first communicated with was helpful, gentle and kind. I felt able to ask questions and to access the support on my own terms. Getting a regular appointment that suited my needs and schedule was also easy - as a single parent, I really appreciate the flexibility. The portal took a little bit of getting used to but here too, lots of friendly support was available. The counsellor I speak to weekly is just brilliant. They are flexible and kind, and our relationship has evolved according to my needs. It's genuinely changed my life, and I couldn't be more grateful.

Newmedica Norwich

Ophthalmology

I went as an NHS referral for cataracts and they explained about the various options for both NHS and private. As I work full time and do a lot of computer work I decided to pay to have Rayone Galaxy toric lenses. I am so pleased with the result. After wearing glasses since early teens I am now glasses free! Mr Injarie and all the staff at the clinic were friendly and professional and made you feel at ease. Mr Injarie took time to explain everything and obviously is a brilliant surgeon. I can't thank them enough. I was so nervous about having eye surgery but from start to finish I felt in very safe hands. I would highly recommend.

Mr Sunil Auplish

Orthopaedic Surgeon

Dr Auplish instantly made me feel at ease during the consultation and gave clear informed information. During the surgery, again, Dr Auplish and his team made me feel at ease. Myself being an inquisitive person had a look during the operation and questioned Dr Auplish who was willing to show and speak of the procedure. Since the operation, my scar is minimal hardly recognisable 8 weeks on. I no longer have pins and needles in my hand and arm and can enjoy a better nights sleep. (Carpal tunnel). I would not hesitate to return to Dr Auplish for further treatments if needed in the future.

Friends Medical Service

Audiology, Cosmetic (Aesthetic) Medicine, + 15 more

I attended tonight for a scan of my hands with Dr Patterson. On arrival I was welcomed at reception, checked in quickly and asked to take a seat in the waiting room. Breda then came out and called me to attend the consultation room, introductions were made, and Dr Patterson then performed my scan, he was professional, and provided information relevant to my condition. The whole consultation was a pleasure and demonstrated the significance difference a private company can make to a struggling NHS. Thankyou both again for such a positive experience.

King Edward VII's Hospital

Allergy Medicine, Cardiothoracic Surgery, + 25 more

An enriching experience throughout - the kindness and professionalism of the staff gave me great confidence. The provision at the hospital is first class in every respect. Mr Yazbek my consultant is a highly experienced and skilled specialist but more importantly a warm and reassuring practitioner who has made me feel I could not be in better hands. The nurse for my day care stay was also extremely kind, responsive and nothing was too much trouble. I would recommend this facility and staff unreservedly.

Mr Omar Mulla

ENT Surgeon

I cannot express enough just how impressed I was with Mr Mulla He was a breath of fresh air with his “ bedside manner “ and his expert advice -allaying all my fears and explaining in great depth what he was doing and why- all explained so that I understood and not in medical jargon ! His follow telephone call there days later to see how I was going on was just as valuable and forward looking - I appreciated immensely Thankyou Mr Mulla for simply “ everything “ !

Dr. Arindam Das

Paediatrician

Dr. Arindam Das has been a constant source of support and guidance since my son was diagnosed with celiac disease. His careful monitoring, clear advice, and reassuring approach have helped us manage the condition with confidence. He not only keeps a close check on my son’s progress but also ensures we understand every step of the treatment and dietary care. His dedication and compassionate care have made a significant difference in our journey.

Mr Simon Lambert

Orthopaedic Surgeon

Dr Lambert was exceptionally kind and helpful throughout my appointment. He approached everything with great gentleness and care, and he took the time to explain things clearly, ensuring I fully understood his guidance. I left feeling reassured and confident in the plan we discussed. For me, the experience really highlighted the value and comfort that a trusted medical opinion can bring. Thank you Dr Lambert , with love from Nina

Mr Charles Imber

General Surgeon

It was a pleasure to meet Mr Imber and learn about my condition from him. His wealth of expertise and experience shines through, inspiring confidence and satisfaction, calming the nerves and leaving the patient feeling very secure and in safe hands. I thank him sincerely for his wise counsel, honest opinions and straightforward, clear explanations. I recommend him wholeheartedly and with pleasure.