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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

I want to express my deepest gratitude for the exceptional care Mr Hisham Hamed provided over the past ten years. From the very first appointment, he brought not only expertise and professionalism, but also genuine compassion—something that has made all the difference throughout my journey. His calm, confident approach has always reassured me during moments of uncertainty, and willingness to listen, explain, and guide with such patience has helped me feel truly supported. It’s rare to find a surgeon who combines extraordinary technical skill with such kindness and humanity, and I feel incredibly fortunate to be under Mr Hamed’s care. He’s simply the best! I’m grateful for his dedication, meticulous attention to detail, and the trust he’s built with me over the years. He has had had a profound impact on both my health and my peace of mind, and I am sincerely grateful for everything he’s done. Mr Hisham Hamed is an exceptional surgeon and an exceptional person, and I cannot thank him enough for the care he continue to provide.

GenesisCare Cambridge

Oncology

I feel very fortunate to have had my chemotherapy and radiotherapy at GenesisCare Cambridge. The standard of care is excellent and everyone at the clinic is friendly and welcoming. While spotlessly clean with fantastic facilities the centre doesn't feel overly clinical. I really like the holistic approach to treatment at GenesisCare and particularly benefited from the exercise medicine clinic which took me from gym phobic to regular gym goer with huge benefits for my physical and emotional wellbeing. GenesisCare go above and beyond to make treatment less arduous, from providing really comprehensive support to prevent or mitigate unpleasant side effects to offering a complimentary taxi service to and from radiotherapy sessions. Another plus of GenesisCare is that the consultations are never rushed - there is always time for questions and I particularly appreciated my consultant taking time to talk me through the treatment options and providing really clear answers to all my questions.

Dr Tapesh Pakrashi

Cardiologist

After a two year gap in contact, I had hoped that I might have had a bit more time to talk about my concerns - particularly some of the stranger sensations that I get from time to time in my chest since my last conversation. However, I was pleased and relieved when he suggested that an echocardiogram be done to see if there had been any further deterioration in the valves, etc and that the appointment came about soon afterwards. However, I have not had an further information about the result and have no idea who would have been in receipt of the information or how to acquire it myself and can only hope that no news is good news. Having been accepted on to Dr Pakrashi's NHS list I fail to understand why he does not receive details of my annual pacemaker check in July. There seems to be very little if any communication between the different NHS groups: monitoring my health which is why I have rated the value of the call so low.

Mr Carl Hardwidge

Neurosurgeon

I am 6 weeks post back decompression surgery. Having suffered for 18months I was recommend to see Carl Hardwidge and wow am I pleased I did! He has literally changed my life which had become so miserable with constant pain. I saw Carl 3 times before I had the surgery and never once was I rushed and he explained everything in detail that was going to happen. Carl really is the easiest person to talk to and has a wonderful funny sense of humour On the day of surgery Carl came to my room and went through everything again and made sure I was ok This was the theme post surgery, Carl visited twice a day for the 4 days I was in hospital, to check how I was doing and generally to just have a chat, even if he did moan on occasions that I wasn’t eating enough 😝 I can literally not recommend Carl enough and I will be forever grateful of his expertise in fixing me! Thank you so much Carl 😘

HCA Healthcare UK Chelsea Outpatients

Cardiology, Diagnostic Pathway – Cardiac, + 3 more

Dr Laura takes her time to explain everything to me, and she even manages to teach me some medical stuff considering I am a medical student! She is always keen to involve my family and ensure I am fully supported. She has helped me navigate several gynaecology conditions that I have recently been investigated for and diagnosed with. She continues to follow up with me and ensure I am well looked after. She looks at me from head to toe and listens to each of my concerns, no matter what they are, with compassion. She is a true angel who I was blessed with to have as my doctor. I will always sing her praises she is truly phenomenal. I am beyond lucky to have her looking after me. She is my inspiration for when I graduate and become a doctor.

King Edward VII's Hospital

Urology, Dermatology, + 25 more

From the moment I enquired about an appointment, Miss Theresa Richardson was incredibly accommodating and managed to fit me into her schedule. She was exceptionally thorough, taking the time to explain everything clearly and explore all possible causes of my symptoms. She carried out detailed investigative tests and did not stop until we had clear answers. She truly goes above and beyond for her patients, with outstanding communication and response times throughout. Miss Richardson is extremely knowledgeable, genuinely kind, and reassuring at every stage. She is without doubt one of the best doctors I have come across, and I could not recommend her more highly. A true gem.

Osteopath West

Neurology, Osteopathy, + 2 more

I have had a niggley back for some time due to swimming and playing netball and not done anything about it. However I have got much stiffer and one side of my lower back became painful so reached out to Oseteopath West. Lisa diagnosed my sacroilliac joint was disfunctioning (lol) and did some.hands on treatment and dry needling. All I can say is wow as the pain has gone and more importantly I know what is going on and what I need to do to.prevent this on going. Thank you Lisa for your professional service. I will be back if I need to and will definitely recommend your services.

Core LDN

Pain Management, Physiotherapy, + 1 more

Britany was absolutely incredible. I am blown away by the extra lengths she went to, to research my condition and check with all the medics and then put together an appropriate plan for me. And for her help liaising with my health insurer. She was so thoughtful and caring - I have honestly never experienced anything like it. Britany went so far above and beyond. Thank you. And, I am now fully recovered from my frozen shoulder without surgery!

Dr Arshad Siddiqui

Oral & Maxillofacial Surgeon

I had surgery to remove a cancer from my lip. Dr Siddiqui was very clear in explaining the nature of the cancer, what the surgery entailed and the recovery process. I did not want a general anaesthetic and Dr Siddiqui was positive and accommodating in allowing me to have the surgery with just a local anaesthetic. The surgery felt incredibly smooth and professional and the aftercare has been diligent and thorough.

Mr Amro Hassaan

ENT Surgeon

If only all consultants were like Mr Hussaan. He was upbeat, informative and knew my history without me having to repeat my issues from the beginning which usually is the case.. I am finally clear on what action will be taken moving forward with a better understanding of my condition. Such a shame so much time has been wasted to reach this point. A big thank you to Mr Hussaan, you made my day!

Dr. Lauren Colquhoun

General Practitioner

I was very anxious about having a Mirena coil fitted but Dr Colquhoun’s manner and support put me at ease. She was very compassionate and did not rush the procedure. Everything was fully explained and all my questions answered. Her care and patience make the world of difference for anxious patients like myself, and I actually forget I am in a doctor’s office at Willow.

Dr Sunila Jog

Paediatrician

D.Sunila Jog was an absolute pleasure to deal with as she quickly identified the issues faced by my son . She was very kind, polite and has accelerated my son’s recovery. She was very professional and thorough in her assessments. She also was able to accommodate our appointments in her busy schedule. Very patient focussed and a caring doctor. Highly recommend!

Mr Mohamed Goda

Obstetrician & Gynaecologist

The appointment surprised me because I thought it would be quick, as usual—drink plenty of water and take paracetamol. The doctor was very kind, discussed everything with me in detail, and made a plan for my next steps. I just hope I won't have to wait another year for the procedure. The atmosphere was super friendly.

Spire Regency Hospital Macclesfield

Breast Surgery, General Surgery, + 17 more

The Spire Hospital Macclesfield has been brilliant from start to finish. The staff work really hard and they make you feel comfortable and at ease. The speed of their service is excellent and also the brilliant team at the physio department which have helped my recovery. I would definitely use this hospital again.

Mrs Chloe Hall

Dietitians

Chloe provided an excellent service to support me with my MCAS and my iron levels. She was great at writing to the GP about these conditions and suggesting appropriate medication that could be prescribed. I have come away with conditions much more under control and feeling much more confident in dealing with them.