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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

My doctors are always amazing and when ive had a serious procedure they have been excellent. Only minor thing id say is once the doctor hands over to the team of nurses etc it felt as though they werent sure what to do with me. I was sent for bloods then asked to go to the main hospital then told to go to ground floor then someone else was able to sort out my appointments. When I couldve resolved a few things on the day I went, it ended up having to make appointments for everything. I was given a urine sample kit to take with me. I kinda wish my bloods and urine would have all been completed on the day as they have the facility and there was time as I sat on the chair for a few minutes before they apologised and told me id have to go to the main hospital. I think when its one thing to do, its pretty straight forward but when theres a few things to book in I was handed from one nurse to another to anothert and in the end I left having to change my appointments. They are all lovely but feels as though they are missing some direction and considering that the patient may already be a bit anxious about the visit. Otherwise its always a good experience

Dr Elizabeth Kulakov

Dermatologist

My appointment with Dr Elizabeth Kulakov was an extremely positive experience from start to finish. I was seen promptly at the scheduled time, which immediately set a reassuring and professional tone. Dr Kulakov took the time to listen carefully to my concerns, asked thoughtful questions, and explained everything clearly and calmly. I felt that she was genuinely attentive and thorough, never rushed, and very focused on providing the best possible care. The examination and treatment were carried out with great care and professionalism, and Dr Kulakov explained each step along the way, which helped me feel comfortable and well informed. The advice I received was clear, practical, and tailored to my situation, giving me confidence in the next steps. I left the appointment feeling reassured, well looked after, and fully satisfied with the level of care and expertise provided.

Mr Tom Holland

Obstetrician & Gynaecologist

(Highly recommended) Recently I had a laparoscopic procedure. I'm getting better each day, as I'm still recovering from the surgery. Tom has been supportive at guiding me when I'm feeling unsure with my decision. Tom is kind, humble and honest. After years of suffering with all kind of symptoms. Having a laparoscopic procedure is the best decision we both agree, as I was diagnosed with endometriosis. On top of that, I also had adenomyosis, fibroid and experiencing heavy bleeding during my period. After the procedure Tom was clear which put me at ease at explaining all the details about my condition and answering all my questions. It's still at early stage of recovery but I felt like I'm at the right path. I am grateful to finally find the right provider (specialist), who could help and assist me with my conditions.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

I had an excellent experience at the Lindo Wing. Everyone (midwives, baby doctors, anaesthesiologists) were exceptionally calm, supportive, and reassuring throughout my stay. Every step was clearly explained, and all questions were answered with patience and care. Even with the smallest concern about my baby’s health, a neonatologist was promptly invited to carry out a full assessment, which gave me great peace of mind. I was also supported with my baby’s breast attachment immediately in the delivery room, which was incredibly helpful. The rooms are very well equipped, and during delivery both my and my baby’s heart rates were continuously monitored and carefully assessed. After the birth, we received ongoing guidance on next steps, and both my baby’s and my own health were checked frequently and thoroughly.

Professor Iain Bruce

ENT Surgeon

Professor Iain Bruce performed an adenotonsillectomy on our four-year-old, and we were thoroughly impressed from start to finish. From the initial consultation through pre-op, the operation itself, and post-op care, everything was handled with exceptional professionalism and care. Nothing was ever too much trouble, every question was answered thoroughly, and the procedure was explained in a clear, reassuring way. All of the staff at Spire Hospital were incredibly friendly and supportive, which made the entire experience much less daunting for both us and our son. Our son has healed very well, and we’ve noticed a marked improvement in his sleep, snoring, and ability to concentrate during the day. We would not hesitate to recommend Professor Iain Bruce and would return in a heartbeat if we ever needed to.

Enhanced Care Services Ltd.

Diagnostics & Testing, Emergency Medicine, + 10 more

Been feeling very unwell, anxious for a few days and by the Friday I realised it may be a UTI or kidney infection. I then panicked realising it would be difficult to get a GP appointment before the weekend. I then remembered I had heard about this new service, went on line, booked a same day appointment, easy, The centre was a little tricky to find but very clean and Professional. Dr Ben was engaging, listened carefully, did a urine dip and basic obs and prescribed antibiotics. For £80 an excellent service, this also took some pressure off the NHS. It has been 2 weeks now, feeling much better and probably avoided a hospital stay.. money well spent. I am myself an NHS worker so was able to get back to work fairly quickly to continue the battle !

One Stop Healthcare

Pain Management, Breast Surgery, + 48 more

I had a laparoscopic procedure at OSD Healthcare and my experience was excellent from start to finish. Everything went very smoothly, and I felt well taken care of at all times. The staff was extremely attentive, kind, and professional. Tatiana, who took care of me, is absolutely wonderful — supportive, caring, and always ready to help, which made a big difference for me. The surgical team was highly professional, skilled, and also very friendly, which helped me feel calm and confident throughout the process. I truly felt I was in good hands. I highly recommend OSD Medical Clinic and sincerely thank the entire team for their professionalism and care.

Dr Bernard Prendergast

Cardiologist

I have been privileged to have had the expertise of the wonderful Professor Bernard Prendergast on several occasions over a span of around 15 years now. As always the care is outstanding. He effortlessly puts you at ease and kindly explains everything clearly and professionally. What might seem completely impossible, in his hands is entirely possible . . . or so it has proved in my case. He's exceptional! I'd also like to say thank you for the friendliness, skill and efficiency of all the staff.

Mr Aamir Zubairy

Orthopaedic Surgeon

I recently had a consultation with Mr. Aamir Zubairy regarding ongoing pain and stiffness in my big toes. From the moment I arrived, he was professional, approachable, and attentive, taking the time to listen to my concerns. He carefully reviewed my X-rays and examined my toes, explaining everything in a way that was easy to understand. I left the appointment feeling reassured, well informed, and confident about the next steps in my care.

Mr Ash Prabhudesai

General Surgeon

Honestly couldn’t fault this man, I’m autistic so obviously had a lot of questions relating to pilonidal disease which is what I saw him for and he took the time to clearly explain the answers to all my questions. First of all he done an exam of the scar and asked what we wanted and not what he suggested, we told him we wanted a definitive surgery done, then explained what he would do. So polite and so kind and honest, and very open

Dr. Katie Cowie

General Practitioner

I was very happy with my visit. From the start the booking process was quick and painless. The visit itself with Dr. Cowie was a positive experience.. She was attentive, interested and of course knowledgable. She has helped me greatly with my symptoms with the information provided as well as the medication that was prescribed. All of it was spot on and just hours after receiving my medication, I already feel my symptoms easing.

Wello

Cosmetic (Aesthetic) Medicine, Dental Care

My husband and I pay a monthly subscription to Wello which entitles each of us to two full treatments a year. The treatments are first class, very comfortable and also reassuring as any problems will be pointed out. We like the feeling of really clean teeth, the excellent advice we are given on teeth and gum health - the all round experience, in very attractive surroundings, is to be highly recommended

Mr Shamsi El Hasani

General Surgeon

Mr El Hasani has always been professional and calm with straight talking advice in which I have always been grateful for. When you ask questions you get straight answers. He listened to my concerns, gave his professional, very experienced recommendations and never put me under any pressure to accept them. I would highly recommend this surgeon if anyone wants an experienced healthcare professional.

Spire South Bank Hospital

Breast Surgery, Orthopaedic Surgery, + 16 more

I had a very positive experience and felt totally looked after and kept informed - any question I had were answered and the whole procedure was explained to me by Mr Aslam in a calm, professional and accessible manner. From the first consultation through surgery and follow up consultations I felt confident and looked after! Thank you!

The Horder Centre

Orthopaedic Surgery, Physiotherapy

Follow up appointment with Lee David. Staff very friendly as always, hospital was clean & tidy. There is a a great cafe there as week with great quality food & very reasonable price .Lee David was great as he always is caring compassionate explain things. Would definitely recommend Lee David & The Horder centre in Crowborough.