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One Ashford Hospital

Dermatology, Pain Management, + 21 more

I arrived at 13.20 for my appointment with the nurse and informed the receptionist that I had three appointments 1) nurse 2) Mr Consigliere 3 ) physiotherapist. She informed me that she would note my presence for the first two but that I needed to tell physiotherapist separately. I saw the nurse on time and informed the receptionist I was now ready for my 2pm appointment with mr Consigliere. At 2.15 I asked receptionist if Mr Consigliere was running late ? Also that I was surprised he had not asked me to have an X-ray. At this point the receptionist informed me that my 2pm appointment with mr Consigliere had been cancelled. I asked by whom. At this point there was obviously some confusion and I was asked to sit down whilst they investigated. Some minutes later I was told “something “ had gone wrong but Mr Consigliere had asked me to have an X-ray and he would see me after my physiotherapist appointment. When I saw Mr Consigliere at around 3.45pm he informed me that my bone was not attached to the metal plate in my elbow. The ligaments and muscles were keeping it in place. Mr Consigliere wished to see what would happen over the next few weeks before making a decision.

Clarity - New Cross

Ophthalmology

My experience throughout foe both eyes and post care has been excellent. Dr Allam was excellent, very professional, knowledgeable about cataracts . My initial surgery was deferred from 2nd Dec until 16th December 2025. This was due to my right being unfected. Dr Allam reassured me that my surgery would happen before christmas. The surgery did happen on 16th December. From preparation to surgery Dr Allam and team excelkent in communicating to me the process Typea of Lenses and cost. Lynne (nurse) was excellent exolaining post-Surgery and demonstrating how to apply the anti-biotic eye drops .Excellwnt support was privided in terms of eye protectors,tape and drops. Follow up by Dr Allam was excellent abd made me feel valued as a person, not just as a customer. The surgery was a major success. On 6th January 2026 I had a last follow up post surgery assessment. Resukting in Dr Allam confirming through eyes assessments, tge surgery was a success. I want to say thank to DR Allam and team for an excellent support abd for the first time since I was 7 years old I can see amazingly well !

Urban TRT

Endocrinology & Diabetes

I started TRT last July at a point when I was struggling significantly with fatigue, anxiety, and poor sleep. Since beginning treatment, all of those areas have improved dramatically, and the difference in my overall wellbeing has been genuinely life changing. A large part of that is down to Chris and the environment he has created at Urban TRT. Throughout the process he has monitored my progress closely, explaining results clearly and adjusting treatment thoughtfully where needed. What really sets Urban TRT apart, however, is how personable and approachable Chris and the team are. I have always felt informed, listened to, and confident that my health was being managed properly rather than simply being treated by numbers alone. I genuinely would not hesitate to recommend Urban TRT to anyone considering TRT or looking for a clinician who takes a genuinely holistic and professional approach to patient care.

Mr David Floyd

Plastic Surgeon

Mr Floyd is a consumate professional. From the moment he walks in with his old fashioned leather briefcase, yoh know you are safe in the hands of a surgeon who sees you as an individual, with hopes and needs that are intensely personal. He really LISTENS, and HEARS....then he goes on to show his true artistry by producing a result that is better even than your wildest dreams!! From my mother to my daughters, my husband to my best friend, and especially to me, my new boobs are completely perfect! This is my second time around (the last was 17 years ago) and the chap who did the first op was good, but Mr Floyd is in a different league. Yoh can absolutely trust that he will do the best by you, don't hesitate, plastic surgeons dont get better than this!

Mr Wissam Abou-Chedid

Urologist

From the initial face to face consultation through the conversation immediately prior to the operation then a reassuring word in recovery and finally a telephone consultation with the (positive) results of the pathology and oncology at 6 weeks post surgery I cannot fault Mr Abou-Chedid's care. His skill cannot be questioned and the excellent post-operative recovery is testament to this. I am sure that his technique of radial prostatectomy coupled with supra-pubic catheter greatly contributed to my recovery. It goes without saying that, given a choice, I would not have opted to have prostate cancer in the first place but for anyone in the unfortunate position of having a diagnosis of cancer I would not hesitate in recommending Mr Abou-Chedid.

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

I had an initial consultation for varicose vein treatment (following a flyer in the post) and following further investigations/diagnosis I went ahead and had an operation. The whole experience from beginning to end was first class. Everything was fully explained to me and all my questions were answered before deciding on the most appropriate treatment. The operation (under local anaesthetic) went well with a nurse talking to me all the time and explaining everything which was happening as as well as distracting me! My recovery went as planned - and as explained - and a follow up visit to see the consultant was very reassuring. All in all I was very pleased with everything and would not hesitate in recommending Shepton Mallet Hospital.

Clarity - Coventry

Gastroenterology, Ophthalmology

After the first right eye cataract removal Mazen Tahhan gave me his telephone number and said to call him if I had a problem. I am a very keen insect photographer and found with the distance lens I could not see the camera screen clearly. I became worried about the impact on my ability to focus close up on insects. About 8 p.m. I sent him a text briefly outlining my concerns . He called me back immediately and listened carefully. I was even considering other options than the NHS lens and he kindly sent details of these. However he advised me to I stay with a close-up NHS lens to get as much light into the eye as possible. I followed his advice and am very pleased and very satisfied with the result. Sabina George

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

I had a really positive experience staying at Nuffield Hospital. From admission to discharge, the staff were friendly, welcoming and kind. Everyone I interacted with was attentive, reassuring and helpful, which made a big difference during surgery and early recovery. Even when things were not perfect, such as not having a post-surgery bra in my exact size and sending me home in one that was a bit too big in the cups, the care and effort from the team never wavered. They handled everything with warmth, professionalism and good humour! Overall, I felt well looked after, respected and supported and I am very grateful to the staff who made what could have been a stressful experience feel calm and manageable. 💗

Skylight Psychiatry

Psychiatry

I had an online ADHD assessment with Bernhard Kelley-Patterson. Bernhard was very friendly and professional, I felt at ease throughout the appointment and would happily talk with him again. So far my experience with Skylight has been very positive, the wait times between communication emails are generally 3-5 days and it took approximately 8 weeks to get my first appointment after the registering my interest. Considering the NHS waiting list for an ADHD assessment is 4 years, I’d say that pretty damn good. I would highly recommend opting for Skylight through the ‘Right to Choose’ pathway via the NHS. Thanks Bernhard and thank you Skylight

Ms Ranjit Sandhu

Ophthalmologist

My father has recently had both cataracts removed at Visio Health. He had been advised not to drive and was anxious about waiting for Surgery on the NHS. We contacted Visio and had an appointment the same week. Such lovely and welcoming staff who couldn’t have put him more at ease. He had both eyes done at the same time within 2 weeks. He was apprehensive due to having COPD and keeping still for the operation. However the staff took every step to reassure him and ensure he was comfortable. 4 weeks on and he is absolutely delighted with the results. We cannot thank Visio enough.

St Giles Physiotherapy

Physiotherapy, Sports Rehabilitation, + 1 more

After a week of intensifying, debilitating sciatica pain, I realised expert help was required and booked an appointment with Claudiu at this practice. I’m so glad I did. The initial assessment was professional, very reassuring, and the diagnosis was accurate. I was happy to book the extremely effective follow-up sessions, and I’m now completely pain-free. The rehabilitation exercise programme was tailored to my needs, and I found the phone app provided to guide me through those exercises at home very helpful. I have no hesitation in recommending this practice.

Professor Dorota Dworakowska

Diabetes & Endocrinology Specialist

My experience with Prof Dorota was excellent and very pleasant. She is such a wonderful doctor and on my first consultation she addressed not only my medical condition but she also asked me about my nutrition, sleep, sport and my day to day job. She is one of the few doctors that she has a holistic approach and listen to her patients. In my opinion she is a gem in Endocrinology and recommended her to a friend recently. Love Prof Dorota and thank you so much for all the advice you gave me as a doctor but also as a woman to woman.

Professor Ewen Griffiths

General Surgeon

Professor Griffiths and his team performed esophagectomy surgery on 24.11.25. I was informed in advance about the procedure and the operation was very successful. At all times Professor Griffiths acted with utmost professionalism and his knowledge and skills gave me total confidence in the surgical procedure. Post operation was supportive with daily meetings in ICU and the ward. The recovery has been quick and down to the skills of the Professor and his team coupled with the care of the doctors and nurses at the ICU and ward.

Mr Jamie Vatish

Breast Surgeon, General Surgeon

Mr Vatish is a superb consultant. He is skilled, knowledgeable, kind and patient. He also demonstrates a wealth of empathy as he helps you decide on the right choices for you. He embodies being person centred rather than assuming the same clinical approach is right for everyone. Obviously having breast cancer is not what any of us want. Nevertheless, Mr Vatish and Geraldine, the nurse, made a huge difference to how I felt.

Mr Michael Smith

Ophthalmologist

The waiting area is quiet and spacious. The reception and admin staff are friendly. The nurses/technicians similarly genuinely interested in you and remember your last visit. Dr Smith also knows his patients, is thorough in his assessment and forward treatment plan and open to questions. Follow up administration is prompt. After a visit I know I have properly been examined.

Mr Vijaya Kempanna

Orthopaedic Surgeon

I would just like to say the overall experience for having my full hip replacement was marvellous . From the staff the physio team, nurses and most of all Mr Kampanna can’t thank them enough.Its only 7 week since I had my op and already walking just with one stick. Well on the way to a full recovery thanks to these people. Mrs June J.