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Spencer Private Hospital Canterbury

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

The surgery itself was great and completed successfully, however, the wait time and ward care was not good. I was phoned around 7pm the evening before my appointment to come in earlier in the morning for the surgery (the first slot at 7.30) but by the time I was called for surgery it was after 2pm. I was given one glass of water to sip at approx 9am which wasn't refilled so by the time I went into surgery I was dehydrated and my vein had collapsed. When returning from surgery I had a reaction to the drugs where blood pressure dropped when sitting up, the nurses wouldn't listen and kept trying to make me stand when I couldn't sit up all the way. It got to the point where my partner had to intervene and speak to the registered nurse. They told me they had to get me out as it was a day surgery (which I understand) but as I physically couldn't sit or stand they ignored what we were saying so they could discharge where it may not have been in my best interests to do so. I ended up staying the night after my partner intervened and the night staff were great and I experienced a significant raise in care.

Mr Shahbaz Malik

Orthopaedic Surgeon

In June I was involved in a cycling accident resulting in serious injuries, one of which was a damaged shoulder and broken collar bone. I was treated initially by NHS but decided to seek a second opinion. I met with Mr Malik at Droitwich Spa Hospital a week after the accident. I liked his manner immediately, he was clear, concise and explained the course of treatment in depth so I knew what was involved. Mr Malik operated within a week, pulling the broken collar bone back together and inserting a 16cm plate. Before the operation he explained the procedure and reassured me all would be fine. It's now 6 months since my accident and I am back fighting fit. I've seen Mr Malik three times during this period and he's conscientious courteous but most of all he understood my needs. I cycle all around the world and despite my age (in my sixties) he quickly realised it was imperative I got back in the saddle which is exactly what he achieved. I would have no hesitation recommending Mr Malik, his skill and manner are exemplary.

Mr Dario Inzerillo

Ophthalmologist

I can't recommend Mr. Inzerillo highly enough. I chose Mr. Inzerillo because I found I still had another 6-12 months on the NHS waiting list. As I had the problem explained by my optician and certified by the NHS, Mr. Inzerillo agreed to do my examination and treatment at the first visit which saved me doing a difficult trip twice! He has an excellent manner when making you feel at ease and can explain the problem and treatment in easy layman's words. The treatment was efficiently done and a follow up visit was also a pleasure! I had a query about the drops I was given and typed the query to his secretary on a Sunday, expecting a reply on the Monday. I was astonished to get a reply from Mr. Inzerillo via his secretary on the Sunday! Now that is care! Any future eye problems and I am back to this consultant. I rate him excellent plus.

Bristol Menopause Clinic

Public Health Medicine, Obstetrics & Gynaecology, + 1 more

I wanted to share how positive my most recent visit to Bristol Menopause Clinic was. From the moment I arrived, I felt truly listened to, believed and validated. My experiences of PMDD and perimenopause were taken seriously, without minimising or rushing, and I felt fully supported in making decisions about my care. Since the appointment, I genuinely cannot believe the difference I feel within myself. The impact on my wellbeing has been significant, both emotionally and physically, and for the first time in a long while I feel hopeful and grounded in my body again. Compassionate, knowledgeable and person-centred care makes such a difference, and this clinic offers exactly that. I am incredibly grateful for the support and would wholeheartedly recommend Bristol Menopause Clinic to anyone navigating PMDD or their perimenopause journey.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Very happy with the set up all round. Consultant amazingly helpful in comparison. He was extremely knowledgeable and very concerned . I liked the fact that he actually listened when I explained my problem. ( Its tedious even for me to hear so I can understand the need to switch off at times)...!...but obviously extremely painful ! The actual appointment with the consultant was about 30 minutes. He examined me and advised medication for immediately and perhaps in the future. Excellent man ,so nice . I felt at ease to speak about my pain . The receptionist was so kind and the nurses are angels. I would recommend highly. Thank you Spencer Wing. Mrs B J.P.

Mr Nicholas Hodgins

Plastic Surgeon

I was thinking about having a breast reduction and tummy tuck for a few years following 3 caesarean births. I phoned river medical, on a friend’s recommendation, and never looked back. Mr Hodgins is highly professional but also very easy to talk to, I didn’t feel embarrassed asking any question. He left no query unanswered or worry unresolved. I am 8 weeks post op now and am absolutely thrilled with the results. They are so much better than I could’ve imagined! My only regret is that I waited so long! If you are thinking about getting this operation, my advice would be to make an appointment with the team

Mr Edward Ibrahim

Orthopaedic Surgeon

I consulted with Mr Ibrahim in relation to a rotator cuff issue. His approach was to identify non surgical interventions to avoid complex surgical solutions. Unfortunately, my condition did require surgery which was conducted by Mr Ibrahim and his highly professional support team. Throughout this period of diagnosis, interventions and rehabilitation, Mr Ibrahim provided me with explanations of the pro's and con's of alternative treatment paths, was realistic about the risks and outcomes, and was always personable and professional in his manner.

Mr Hisham Osman

General Surgeon

Mr Osman, had a fantastic bedside manner and put me at ease straight away. He explained everything to me and where to find any additional information in the future. Such a lovely man. I think the Nurses name was Teressa and she was also lovely and very professional. All of the staff at the breast clinic were all very friendly and helpful and also the lady volunteer who was offering tea and coffee. Thank you all very much for all you do and especially when I was feeling a bit stressed being so kind.

Miss Ruth Conroy

Dietitians

Ruth has supported my daughter through the most challenging of times due to the damage from undiagnosed Coeliac,.Ruth has exceeded our expectation of the level of possible support and advice we could have received. Ruth is very patient driven and questions every aspect of daily life to set goals that have the most powerful impact. I am so thankful that we managed to have Ruth’s knowledge as without it, we would never have achieved what we have. Exceptional care, forever thankful.

Hair Medics UK

Dermatology

I have been purchasing my Hair Medication from Hair Medics UK for the last 3 + years! All I can say is not only is the custom Minoxidil Formula better than anything else I have ever found on the market... The team over at Hair Medics UK are incredibly understanding and take a professional, proactive approach to Hair Loss. Any anxiety that I once had surrounding Hair Loss has been relieved and I couldn't thank these guys enough! I couldn't recommend Hair Medics UK enough :)

Mr Kuen Yeow Chin

Plastic Surgeon

I arrived early for my appointment. I was greeted by friendly staff and given directions as to where to go for my appointment. Dr Chen came to meet me personally in the waiting room and escorted me to his office. He was friendly and showed a genuinely interest in my concerns of my eye condition.. He explained my options of certain treatment. I will be having a follow up appointment to see if the medication has worked. Overall a stress free experience.

Mr Rafik Girgis

Ophthalmologist

I was made to feel welcome and at ease from the start. I was given all information verbally and was provided with an information pack. Mr Girgis has a very pleasant manner and is very professional. My surgery went well and my recovery time was quick and comfortable. The after service provided tests, and these confirmed that my surgery was a sucess and my vision is absolutely amazing. I cannot recommend Mr girgis or this procedure enough.

Nuffield Health Chichester Hospital

Dermatology, General Surgery, + 6 more

The care I received at the Nuffield Hospital was excellent from start to finish. The nursing, theatre, and support staff were consistently professional, kind, and attentive, and made what could have been a daunting experience feel calm and well-managed. Everything was clearly explained, I felt well cared for throughout my stay, and the standard of care was outstanding. The hospital was excellent

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The consultant took the time needed to explain things to me very well and answer my questions. Very knowledgeable and helpful in general. I'd recommend her to anyone. Communal areas nice and welcoming with interesting art on the walls. Not quite as chilled as my last visit, as there were more people around, and some mildly distracting muzak in the background.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

Aura certainly is the centre of excellence in every aspect. The staff are incredibly friendly and go above and beyond to accommodate our requests. Nadine and her team strive for perfection and if something is just not 100% right, they rectify it immediately. I would recommend Aura for dental and facial aesthetics to anyone wanting to look and feel great!

Dentalessence - Worthing

Dentistry

I explained I was a nervous patient and the dentist was so patient with me, explaining the procedure at length and giving me some helpful tips to remain relaxed. The procedure is one of the most comfortable I’ve had and I was grateful for the check ins with me throughout and the time taken to reassure me and put me at ease.