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London Digestive Centre

Gastroenterology

The London Digestive Centre is in a great location, just off Bond Street, making it easy to access. The facility itself provides a comfortable and welcoming setting for patients, and they clearly have access to some of the best doctors, which gives you a lot of confidence in the care you receive. However, the reception experience could have been better. Both receptionists were on the phone when we arrived, and neither came off to assist us or book us in. This was disappointing, as it created unnecessary confusion, especially when time is tight. Ideally, there should be one receptionist dedicated to answering calls and another available to help patients checking in. In the end, we had to go straight to our appointment to avoid being late, and the consultant's secretary kindly stepped in to check us in. While the clinical care was excellent, improving the reception process would really elevate the overall patient experience.

᠎ Lee Culverhouse

Physiotherapist

I have been receiving treatment following ACL reconstruction (with LET and meniscus repair), and I am genuinely impressed with the level of care and professionalism I have experienced. Lee consistently explains each exercise clearly, checks my progress carefully, and adjusts my programme so that I always feel safe but challenged. His encouragement and attention to detail have made a noticeable difference in my recovery and my confidence. During one of my session, Lee even took me to the gym and guided me through three leg machines, explaining how this next stage will help me progress. His support and reassurance that I’ll start seeing big improvements mean a lot to me. I truly appreciate the time, patience, and expertise he brings to every session. I feel well supported and motivated, and I am very grateful for the high-quality care he provides. I am very much looking forward to continuing my recovery with Lee.

Mr Andrea Bille

Cardiothoracic Surgeon

I had a lobectomy at the age of 31, which felt incredibly young—especially as someone who has never smoked. From the very beginning, Mr. Bille provided superb care. He was reassuring, kind, and took the time to explain the treatment fully. He was more than happy to meet with my family and partner to ensure they understood everything as well, which meant so much to us. Before surgery, his professionalism and calm approach gave me confidence during an overwhelming time. After the operation, his care continued to be exceptional. He visited me in the hospital, constantly reassuring me and making sure I felt supported. When I left the hospital and saw him again for follow-up, he explained every detail of my healing process. Before I could even ask my long list of questions, he had already answered them all—kindly and thoroughly. I cannot recommend Mr. Bille enough. For me, he was truly a life saver.

Miss Claire Mellon & Associates

Holistic Therapy, Obstetrics & Gynaecology, + 1 more

I am so grateful to have had Dr. Clair Mellon as my obstetrician throughout my pregnancy and for the delivery of my baby girl. From the very first appointment, Dr. Mellon made me feel supported, informed, and truly cared for. She always took the time to answer my questions, explain each step of the process, and ensure I felt comfortable and confident. Her calm, reassuring presence made a world of difference, especially as my due date approached. During labor and delivery, Dr. Mellon was compassionate, attentive, and incredibly skilled—everything you could hope for in such an important moment. I felt safe in her hands every step of the way. I cannot thank Dr. Mellon enough for helping bring my daughter into the world with such kindness and professionalism. She is an exceptional OB, and I would wholeheartedly recommend her to anyone looking for outstanding care.

Deia Health

General Practice (GP)

I initially booked in to see Dr Lafina as I wanted to be more proactive with my health and wellbeing. She provides a fantastic service, where she brings great professionalism, expertise, attention to detail to the individual in front of her, and genuine care. Everything you'd want from someone overlooking your general health. With regards to my own health screening, the whole process was extensive but very smooth and I was quickly provided actionable outcomes. The overall clinic experience was great, the clinic staff were very welcoming and helpful and the clinic space was of high standard. As someone into their health and fitness, and as a practitioner in a different field of the health and wellness industry, I would highly recommend Deia Health and Dr Lafina.

Spire Cheshire Hospital

Obstetrics & Gynaecology, Breast Surgery, + 17 more

I had a really positive experience at the hospital during my recent surgery. From the moment I arrived, everything was organised, calm, and reassuring. The staff at every stage — reception, nursing, surgical, and aftercare — were friendly, professional, and incredibly attentive. The hospital itself was clean, comfortable, and well-run. I felt safe and well looked after throughout my stay. Any questions I had were answered clearly, and the team always made sure I understood what was happening and what to expect next. Overall, my experience couldn’t have been better. The care, communication, and compassion shown by everyone truly stood out. I’m very grateful for the excellent service and would highly recommend this hospital to anyone needing treatment.

Newmedica Northampton

Following my initial consultation I was offered a date for my surgery which was only two weeks ahead which completely surprised me as I expected a much longer wait I attended my surgery and was treated with courtesy and respect by all of the staff I encountered I was put at ease both before and during the procedure my surgeon My discharge nurse explained clearly what I needed to do with my medication and also how to keep my eye clean I received a phone call from a nurse the day after my surgery checking that everything was okay. I have nothing but positive things to say about the whole experience and would recommend Newmedica to all of my family and friends.

Mr Florian Bast

ENT Surgeon

Dr Florian has helped me immensely with my nasal breathing associated issues. Following a cauterisation in the terminates procedure conducted by FB I’ve experience a major improvement to my breathing, wellbeing and happiness. FB conducts himself with clear cut answers and although I was asleep - clearly has a steady hand and precision under the surgery knife! Thanks again to FB and the GSTT for impacting my life so positively when no one else would listen/ investigate.

Ms Qistina Pilson

Ophthalmologist

I would like to thank you for the excellent care and professionalism I received during my eyelid skin removal and brow lift procedure.From the very first consultation, you made me feel comfortable and well informed . You explained everything clearly and took great care of me Your attention to detail ,calm and dedication were evident throughout the entire process. Thank you for your excellent work and kind .I truly appreciate what you have done for me.

Optegra Eye Hospital Hampshire

Ophthalmology

A quick and efficient service; from point of referral to second cataract operation was a total of 8 weeks. At the pre op assessment, Staff explained the procedure clearly and on the days of the operations I was informed of all different elements of the operation. The operations were pain free with minimal discomfort for a couple of days afterwards.

Mr Simon Jennings

Orthopaedic Surgeon

Brilliant surgeon who is a pleasure to deal with. Always explains things well and thoroughly explored with me the alternatives to surgery before we decided that I needed to have a partial knee replacement. The surgery went extremely well and my recovery has exceeded my expectations. I would highly recommend him.

Mr Ahmed Khalil

Obstetrician & Gynaecologist

Listened to me thoroughly, took all my concerns and questions seriously, explained everything clearly, the surgery went really well and he found and removed stage 2 endometriosis with no complications and everything healed up so quick and without any issues. Great consultant! Really grateful for his care

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

The receptionist still mangled to get my name wrong despite writing it down on a post it note (which was strange enough). Then the follow. up appointment was written in a diary with no confirmation via email or text. Again, I find this bizarre as I'm trusting that this diary won't go missing?

Dr Muhammad Imran Yahya

Gastroenterologist

I was very happy with my experience when visiting Dr Muhammad Imran Yahya He listened to what I had to say about the trouble and pain I have with my bowel He sent me for a Colonoscopy Scan and explained to me about the results He was very helpful and I am very pleased with his explanation

Mr Mark Broadbent

Orthopaedic Surgeon

I was very pleased with Mr. Broadbent's knowledge and skill to remove the substantial fat build-up around my right hand pinky finger. Upon the removal of my bandage, it was very comforting that both the nurse and Mr. Broadbent were both highly pleaded with how my wound had healed.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

I was satisfied with everything.Just 1 main thinks not really. When I had the blood test 1 of the nurse was brutal. I told her hard to found my vein.She said ok she found. She scratched the inside of my hand as she took the blood. It was a worse experience for the blood test.