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The Horder Centre

Orthopaedic Surgery, Physiotherapy

I was referred to the Horder Centre for hip surgery as an NHS patient and the difference between that experience and my experiences in NHS hospitals couldn't have been more different. As it turned out, I also had two brief stays in an NHS hospital at around the same time, and experiencing a busy trauma ward in the Royal Victoria hospital in Brighton was pretty terrible. Unusually, I ended up having to have two operations in Crowborough on the same hip, so I was there for several days in all, and though no one really wants to be in hospital they do make every effort to make your stay as comfortable as possible. You get a single room with a TV (Freeview) and your own en-suite bathroom and fresh towels are brought every day. For a start, the staffing levels were brilliant. Someone was always on hand if I needed pain relief or anything else for that mattter. For every staff shiftI was allocated a care worker and a nurse, all of whom were absolutely lovely. They will help you with anything including a bed-wash or shower and if you have any questions they can't answer themselves they will find someone who can. I was regularly offered pain medication and if I felt I needed some in between rounds I had only to ring the bell beside my bed and I was usually able to have it. The food is good and plentiful and the menu choices provide plenty of variety. The staff who bring round the food as well as a trolley offering hot drinks or fruit juice are cheerful and friendly as well as punctual. Even the housekeeping staff were lovely. Although I'm sure all the staff were busy (for example, the care assistants take care of 6 patients on each shift), no one ever seemed to be under too much pressure and they always had time for a chat. They will arrange transport two and from the hospital if you need it, whether in an ambulance or by car, and even the drivers love working there. Some of the staff I met have worked there for many years, which speaks for itself. If I were referred to the Horder Centre rather than an NHS hospital or further surgery at any point I would feel confident that I would be well taken care of.

Circle Cheshire Clinic – part of Circle Health Group

Cardiology, Dermatology, + 9 more

From the moment I arrived at the hospital early in the morning, I was met with such warmth and professionalism. The receptionist who checked me in was friendly and reassuring, setting the tone for what turned out to be an incredibly positive experience. Every single member of staff I encountered from the porter who kindly took me to my room, to the nurses who introduced themselves and made me feel completely at home. Went above and beyond to ensure I felt safe, comfortable, and cared for. The hospital itself was spotlessly clean, calm, and welcoming, which made such a difference to my peace of mind. The nursing team truly stood out: they not only provided excellent care and attention during my stay but also took the time to share their own experiences of the same procedure, which helped to reassure me more than words can say. The recovery nurses were so gentle and attentive after my procedure, and the discharge nurse made sure I had everything I needed before leaving. Every person I met without exception deserves a five-star rating. Their kindness, professionalism, and genuine compassion made what could have been a daunting experience feel calm and positive from start to finish. Thank you so much to the entire hospital team for your exceptional care. I am truly grateful and couldn’t have wished for a better experience. You are all absolutely incredible.

Mr Aftab Siddiqui

Plastic Surgeon

I had my breast augmentation surgery performed by Dr. Siddiqui, and I couldn’t be happier with my experience. From the very first consultation, it was clear that Dr. Siddiqui is a truly skilled and knowledgeable professional who takes the time to understand each patient’s goals and expectations. The results exceeded my expectations — natural, beautifully proportioned, and exactly what I had hoped for. What impressed me even more was the level of care and support I received after the surgery. Dr. Siddiqui and the entire team were incredibly attentive, responsive, and supportive throughout the entire recovery process and even months afterward. It’s rare to find a surgeon who combines exceptional technical expertise with such genuine care for their patients. I highly recommend Dr. Siddiqui to anyone considering breast augmentation — a truly outstanding experience from start to finish.

Spire Gatwick Park Hospital

Vascular Surgery, Breast Surgery, + 20 more

My whole experience from start to finish has been absolutely amazing! All staff have been 100% in their delivery of care and support. I felt safe and looked after. The anaesthetist and theatre staff before both operations were totally dedicated in ensuring I felt at ease at a time when I felt most anxious. All ward nurses and assistants were focussed on delivering the highest standard of care with their patience and nothing being too much trouble. Pantry team kept me well fed with delicious drinks and food and always with a smile. Imaging team were so caring, cheerful and again reassuring and professional. The physio team are incredible, they have encouraged and lead me to where I am now - so very nearly there. I cannot fault my experience at Gatwick Spire. A massive thank you to Mr Panose and all teams involved in my operations and recovery.

Dr Simon Campbell

Gastroenterologist

I had an outstanding experience with Dr. Campbell at Capsule Clinic. He was incredibly kind, patient, and genuinely caring throughout my entire visit. It’s rare to find a doctor who takes the time to listen so attentively and explain everything so clearly. Dr. Campbell’s knowledge and professionalism gave me complete confidence in my care. He provided excellent advice that was both practical and easy to understand, and I really felt like he had my best interests at heart.

Mrs Polly Ford

Obstetrician & Gynaecologist

My experience was very good. Mrs Ford explained everything very clearly and outlined my options at the outset. I felt very comfortable in what could have been, given the nature of the examination, an awkward experience. I had plenty of time to ask questions and raise concerns. I felt listened to and understood. It was very reassuring to know that I could have stopped the procedure at any time if I needed to. This gave me confidence to go ahead.

Professor Philip Molyneaux

Respiratory Doctor

We were being given unclear information by our local consultant and saw Professor Molyneaux. He had clearly gone through my results thoroughly and was well prepared - he knew more than my local doctors! He was clear in explanations and suggested plan, still flexible and has a very reassuring and kind manner. Highly recommend him - especially with all his knowledge. Expertise with a great bedside manner as well- not always easy to find

Edgbaston Eye Consultants

Ophthalmology

Mr Blanch and his team an excellent consultant, he is very professional whilst warm. I was extremely impressed at his thoughtfulness, patience and consideration whilst carrying out the examination. He listened to my concerns they may or may not be relevant to my query and responded with reassurance or a problem solving solution. I would recommend Mr Blanch every time

Quality Dental : Shoreham

Dentistry

I had a pleasant experience at the dentist this time. I only had a patch on a tooth so non drilling required. I thought the dentist explained everything to me and reassured me. I think she is a very good dentist and I am only sorry she is leaving the practice. This is what I keep experiencing with the practice which is slightly disappointing.

Mr Johannes Keller

Ophthalmologist

I highly recommend Mr Keller. He is professional, kind and obviously a highly respected expert in his field. I felt complete confidence he would resolve my somewhat complex eye problems and he did. The whole team were friendly and efficient and I could not have wished for a better experience or outcome. Thank you.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

From the moment I stepped through the door, the service I received could not be bettered. Taff Edwards is truly superb; reassuring, friendly, and highly effective. I was delighted to see the minimal visual impact of the surgery which he had undertaken a couple of weeks earlier. I cannot recommend Taff more highly.

Freedom Vision - Telford

Ophthalmology

I can't praise the people at Freedom Vision enough. The whole process from the initial assessment to the final check before being discharged was seven weeks. Any questions that I had were answered and was reassured about any concerns. The outcome with my surgery was amazing. Overall a very good experience.

Mr Aakshay Gulati

Oral & Maxillofacial Surgeon

I needed several dental implants. It was a complex process as there was a need for bone grafts and sinus lifts. Mr Gulati is a very professional surgeon who also displays great care and kindness. All the operations were carried out with the minimum disturbance and discomfort. I highly recommend Mr Gulati.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I was so glad to be referred to the clinic. The thoughtfulness and kindness of their approach was great; the explanation of potential treatments and, of course most important, the treatment itself was excellent and reassuring. It made what had felt like a major health hurdle really manageable.

Professor Paul Fields

Haematologist

Professor Fields is very approachable, professional and has a lovely way of putting you at ease. His explanations were clear and easy to understand. I'd also mention that dealing with his assistant, Gaynor, is a joy. She is very helpful, efficient and friendly.

Dr Louise O'Dowd

Dentist

I would highly recommend Dr O'Dowd. She is an extremely skilled clinician who put me completely at ease before and during the procedure. SHe carefully explains every aspect of the procedure and makes sure you understand the treatment plan.