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Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

I actually did not get to use the facilities in the private wing of Charing Cross Hospital, as I was seen in neurophysiology on level three of the NHS departments. The only time I had to go up to the 15th floor was to get two forms, stamped and provide my pre-authorisation number that meant getting in a crowded lift and riding up to the 15th floor, which took a very long time as the lift stopped on nearly every floor. Then I had to go back down to level three for tests. It was actually quite stressful for someone with my health conditions to do this, and to be expected to do this administration as the patient!. The waiting area in the NHS department was not relaxing, it was very hot, no natural light was had limited/poor ventilation and the receptionist was quite rude. The medical staff were more polite. When I pay for private healthcare, I prefer to stay in the private department than in the crowded NHS areas. I gather on this occasion the tests were not available in the private wing, but perhaps another hospital where the consultant worked would’ve been able to accommodate. I was not informed that the tests would be in the NHS department.

Dr Zinu Philipose

Gastroenterologist

⭐️⭐️⭐️⭐️⭐️ Over the course of 12 months, I underwent several medical tests, and today I met with Dr Zinu Philipose to review the results. He took the time to explain everything clearly and thoroughly, and I was relieved to be told that everything was healthy. Dr Philipose is an outstanding doctor — knowledgeable, calm, reassuring, and incredibly thorough. From the moment you meet him, he makes you feel comfortable and confident that you are in the very best hands. He explains things in a way that is easy to understand and genuinely cares about his patients. He is without question the best doctor I have ever seen, and I would recommend him to absolutely anyone. In fact, I believe everyone would benefit from seeing a doctor like him at least once — that’s how exceptional he is. Thank you, Dr Philipose, for your professionalism, kindness, and dedication. Kind regards, Jason

Dr David Hunter

Obstetrician & Gynaecologist

I had a hysterectomy with Dr David Hunter in mid-November through the Cross Border Directive after spending years stuck on HSE waiting lists. For so many years I was back and forth to my GP with symptoms from a large fibroid that was genuinely ruining my life. At 41, I was struggling to even walk up the stairs without feeling completely out of breath and exhausted. Dr Hunter was the first doctor I felt truly listened to me and offered real solutions. From the very first consultation right through to post-op care, he was incredibly kind, reassuring and professional. He's a gem of a man. I’m now two months post-op and I honestly feel amazing, like I’ve got my life back. I can’t recommend Dr Hunter highly enough, especially if you’re suffering with fibroids. He has made such a huge difference to my quality of life and I'm so hugely grateful.

Mr Kenan Dehne

Orthopaedic Surgeon

The team and Mr kenan were outstanding made me feel like there family. From start to finish explained step by step and did not rush explaining to me the day of the operation I meet he and his team All of them was so Caring understanding and make me feel so relaxed The after care was outstanding The staff and Mr kenan came to see me after and my knee with the stitches you cannot see now not ever a scar on my knee I could not express how brilliant The staff and Mr kenan are at the hospital I would recommend to have Mr kenan and his team to do your knee I have to have my other knee done so I know we're I will be going again And the food is like a 5 star as well Thank you for everything Mr kenan and your team for everything and makeing me feel like one of your family in your team 😊

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I was taken into a room that was obviously not cleaned after the last patient as their clothes were still there. My postop instructions were to stay warm. I was absolutely freezing after surgery because the nurses turned the heat down to suit another patient. I was on the end bed and no one came to check on me for ages so I couldn’t get another blanket. I told the nurses at least three times that I don’t eat dairy. I then had cow’s milk and dairy butter placed in front of me which is offensive. The nurses paid a lot of attention to the person next to me, but rarely checked on me. I felt overlooked. By this point, I just wanted to go home but again they prioritised other patients so I was late to leave.

The McIndoe Centre

Cosmetic (Aesthetic) Medicine, General Practice (GP), + 3 more

Great! Excellent overall experience. Facilities in general good, room, cleanliness, staff and procedure. I really am a fan, and if necessity arises would return with a lot of confidence that things would go well. Two small items of feedback : Negative - situation of the centre is not ideal and some patients get a view of a dingy disused courtyard . This is a minor point ! Food could be a little more interesting. Positive - its both reassuring and positive that the whole experience, especially the excellent staff, are so personal. The patient feels that care is tailored specifically to them. Little danger of removing the wrong leg! Warm human interchanges throughout, which is very, very good!

UK Vein Clinic - Reading

Vascular Surgery

The assessment was very thorough but efficient at the same time. The team on-site put me at ease, demonstrated confidence in their abilities and ensured I understood the problem and potential next steps. The practical next steps (eg costs, timescale and dates) were not the focus of this appointment and therefore, at no point did I feel a pressure to commit. The focus was more on the calibre of staff who would manage my next procedure and we also discussed any medical concerns I had. I walked out of the session thinking why on earth have I held back so long on getting this treatment done! Thanks to the team both the Dr and Fabrizio were incredibly professional and welcoming.

Dr. Sreekala Seepana

General Practitioner

Dr. Seepana was extremely knowledgeable and understanding. She explained everything in detail. For the first time, I really felt listened to by a GP and not fobbed off with medications that would only treat symptoms but not touch the root cause. I was so grateful to be heard- so much so that I felt quite emotional at points during the consultation. After years of what can only be described as hell dealing with perimenopause symptoms and the extreme stresses of not getting sufficient help or understanding from NHS doctors, I finally feel a real sense of hope that I will be able to 'get back to my old self'. I can barely express how grateful I am to Dr Seepana. Thank you.

Dr Iaisha Ali

Dermatologist

As ever, I look forward to seeing Dr Ali. An outstanding professional who has a generous personality about her. With her professional guidance, Dr Ali is brilliant at engaging and discussing with me, as the patient, the treatment options available. It makes me feel included in the decision made rather than being told what to do. Dr Ali couldn’t be a more pleasant person and we always have a brief chat about our respective children and what they are up to (as they are of a similar age).

Mr Simon Radley

General Surgeon

Always a pleasure to meet with Mr Radley He has always been very welcoming warm and always with a smile makes you feel very at ease and comfortable. Mr Radley listens and always explains fully his findings and future plans for any treatment and is happy to allay any fears you may have about procedures or treatments. I have been a patient of Mr Radleys for more than ten years and have had no hesitation to recommend him to many of my friends.

Dr Shilpa Davé Private GP Surgery - Teddington

General Practice (GP)

I booked in for routine bloods and a health MOT. As a “free bus pass” holder I strongly believe regular blood tests and health checks are essential in monitoring any health issues and picking up potential problems before they cause symptoms. I think that we should be more proactive with health rather than reactive . Dr Shilpa Davé and her amazing team are fully engaged in providing a holistic approach to healthcare.

Dr. Krishna Lingam

General Surgeon

Me Lingams down to earth yet caring attitude was evident from the initial consultation, through to surgery and into aftercare. He was honest in what he felt achievable with the varicose vein treatment I received. The results exceeded my expectations and one month on everything is pretty much healed and on the way to a full recovery. Highly recommended and a big thank you.

Concierge Medical

Coaching, Diagnostics & Testing, + 5 more

I have recently joined Concierge Medical Practice under the care of Doctor Sarah Brown. She was professional, attentive and genuinely took her time I listen to my concerns without rushing the appointment. Her explanations were clear and reassuring and I felt confident in the treatment plan. Definitely made the right decision in signing up to the service.

Midlands Women's Health

Obstetrics & Gynaecology

Having seen Dr Latthe she is very professional. I explained what had been going on regarding my womens health and she prescribed treatment straight away when newmorous other Doctors could not over many years. She also provided advice for referrals for other consultants I need to see. What a first class service. I would highly recommend this Doctor.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

Excellent friendly and professional experience . I felt that I was in very good hands. Marginal constructive feedback is that I could have been discharged slightly earlier, but other than that, everyone I came into contact with (catering team, cleaners, anaesthetist, consultant and ward doctor) all gave excellent respectful service.

Dr Satyen Gohil

Haematologist

Doctor Gohil has looked after me for many, many years and he has always treated me with kindness, care and given the best treatment possible. I cannot thank him and the team for everything they have done.for me. UCLH is a brilliant hospital and with brilliant doctors and nurses, keep up the great work.