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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The doctor has been fantastic as always. Im fully satisfied with his consultation. The operation outside the consultation was the challenge for a patient. After the consultation I was instructed to go to the reception and wait. I was waiting in the reception from around 19:15. A few other patients there were all called and gone and I was alone in the reception area when the receptionist finally spotted on me around 19:50, asking me if I was waiting for a consultation. I reminded them that that I had already finished it and waiting for the next step. They found in the system that they needed to make an appointment for ultrasound and injection for me. On the ultrasound and injection date. The appointment was 11:00. I arrived at 10:45 as your hospital request to the patient and started waiting. At 10:55, staff told me that the entrance area of the ultrasound treatment room had an urgent repaired work in progress and asked me to wait for 15 mins. The staff came over again telling me that it would be pushed back to 11:30.. At 11:35, I was finally invited for the ultrasound. All the staff were friendly, very apologetic and sympathetic. I just wanted to share that there was room for the operational improvement. Thank you for your service.

Mr Will Poole

Orthopaedic Surgeon

I cannot recommend my hip surgeon highly enough. From the very first consultation, I felt completely listened to, taken seriously, and treated with genuine care and respect. Every aspect of the process was explained clearly and thoughtfully, which gave me real confidence and peace of mind going into surgery. The surgical skill and professionalism were exceptional. The outcome has exceeded my expectations — my pain has significantly improved, my mobility has returned, and I feel like I have my life back. The attention to detail, precision, and calm confidence were evident at every stage. What truly sets this surgeon apart, however, is their humanity. They combine outstanding technical expertise with compassion, patience, and approachability. No question ever felt rushed or dismissed, and follow-up care was just as thorough as the initial treatment. I am deeply grateful for the care I received and would not hesitate to recommend this surgeon to anyone considering hip surgery. An exceptional clinician and an exceptional person.

Mr Gidon Ellis

Urologist

Mr Ellis was fantastic from minute one. He immediately put me at ease, never made me feel rushed, answered all of questions, from the intelligent ones through to the absurd and ridiculous ones, explained everything in a way I understood, was clear in identifying the options I had, and at all times made me feel empowered to make decisions with his support and guidance. He wanted to know and understand me, and managed to build a picture very quickly. His aftercare was equally brilliant; knowing I was concerned he made time on a busy Friday to call me with my results to put my mind at ease, we discussed the future and options, and everything was done in a clam, intelligent and supportive way. His team reflect their leader, and are kind, supportive, warm and friendly. I couldn't have felt more supported throughout, and cannot thank him - or recommend him - more.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I would like to express my sincere thanks and appreciation to doctor Arun for the excellent care I received during my surgery in November. From the beginning, I felt very well looked after, and the procedure itself was handled with great professionalism and skill. The outcome of the surgery has been very positive, and I am extremely pleased with the results. What stood out most to me was the doctor’s empathy and understanding. He took the time to listen to my concerns, understood the impact the problem was having on me, and addressed everything clearly and reassuringly. This made a significant difference to my experience and helped me feel confident and at ease throughout the process. Thank you for the high standard of care and for treating me with such kindness and respect. I am very grateful.

Dr Julian Strange

Cardiologist

Dr. Strange performed an angiogram/fitted a stent for my husband in October 2025. He was clear, decisive and reassuring throughout the process and afterwards. His genuine concern for his patients is best demonstrated by the way in which he responded quickly and positively to my husband's situation, adding him to an existing list at a few days notice. Even more impressively, he also took the time on that day to discuss with me an incident which had led to my admission to A and E two days earlier, recommended and arranged an angiogram and provided a quick, helpful diagnosis and management plan. It was beyind what we could have expected and I am very grateful to him - for both of us.

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I understand went a procedure at Kingsbridge hospital Ballykelly. From my first appointment I was treated with care and respect. The staff were very friendly and helpful. My appointment prompt and quick. All question and queries I had where answered in a matter I could understand. On the morning of my procedure the room I was given was clean and bright. Staff were very attentive and made me feel at ease. After the op try he staff where always near taking vitals and super attentive. The staff and doctors made my stay comfortable and mostly pain free.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

I spent 3 days at the Royal Free PPU as an in-patient following major surgery and I have nothing but praise for the treatment I recieved from start to finish. My surgery was scheduled speedily, the operation went as well as hoped, and all of the PPU team members who took care of me - Consultants, Doctors, Nurses, Healthcare Assistants and Housekeeping - were professional but at the same time, kind and reassuring. I was really anxious about the surgery and for me, the care that I received as an in-patient, made the whole experience so much less stressful.

Ms Erin Lahay

Physiotherapist

I’m very happy with my experience with Erin. I came in with upper back tension and limited shoulder rotation, and after a few months I now have full rotation, much more strength, and far better symmetry. Erin regularly tracked my progress with objective strength data, which was really reassuring. Her colleagues Charlie and Simon were also great—Charlie helped assess symmetry and leg strength with force plates, and Simon’s osteopathy work (especially identifying tension in my first rib) made a big difference to my neck mobility. Highly recommended.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

Everything went ok but if I had one criticism it would be I felt that the surgical area was very busy and needed more nurses . I was left in my room with no one coming in for quite a long time and although offered a coffee after the procedure I eventually had to ring my bell and a Dr came and brought me a coffee . Luckily I am not a nervous patient but if I had been there wasn’t enough contact with nursing staff . They’d appear and say they were going to do something and then disappear and not come back .

Mr Mahantesh Karoshi

Obstetrician & Gynaecologist

Dr Karoshi was the first doctor to properly investigate my symptoms and confirm that my pain was real, diagnosing endometriosis, fibroids, and other underlying issues. Despite it being almost two years since my last visit, he remembered my case and made me feel truly heard. He guided me toward the most appropriate treatment, always aiming for the most effective option with the least harm and carefully considering alternatives to surgery. I am very grateful for his care and would highly recommend him.

Hair Medics UK

Dermatology

I have been purchasing my Hair Medication from Hair Medics UK for the last 3 + years! All I can say is not only is the custom Minoxidil Formula better than anything else I have ever found on the market... The team over at Hair Medics UK are incredibly understanding and take a professional, proactive approach to Hair Loss. Any anxiety that I once had surrounding Hair Loss has been relieved and I couldn't thank these guys enough! I couldn't recommend Hair Medics UK enough :)

Dr Shyam Menon

Gastroenterologist

The explanation of my condition and the medication i have been been precribed was given to us in a very clear manner, which was exactly what we wanted. Previously, we were concerned, probably due to short appointments with a different gastro doctor, that my treatment was correct as i had no improvement over the last 12months. Dr Menon was excellent and patiently answered all our questions. We are now hopeful of some improvement in the near future. my diagnosis

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Although I’ve only just received my meds from Astron and Lucio health I cannot praise them enough. They have listened to, and answered, all of my questions appropriately and the whole team are passionate about their cause: providing patient choice with dedicated personalised medical protocols. I would encourage anyone who is looking for a personalised cancer care service to use Lucio and Astron Health.

Mr Marc Laniado

Urologist

Prior to the surgery everything was explained in detail. I felt confident that I was in the best hands possible. The whole set up and the professionalism and respectfulness of the whole team, before and after surgery was first class. The follow up was comprehensive and clear. Excellent. I believe I had the best treatment available and would definitely make a recommendation to others.

Mr Joseph Walls

Plastic Surgeon

Here’s a polished version you can use or adapt: My breast reduction went really well, and I am absolutely thrilled with the outcome. I only wish I had done it sooner. The difference it has made to my comfort, confidence, and overall quality of life is incredible—it truly has been life-changing. Thank you so much, Mr Walls, for your skill, care, and support throughout the process.

Spire Alexandra Hospital

Breast Surgery, Cardiology, + 16 more

I was so happy with every aspect of my treatment at the Spire Alexandra hospital. Every member of staff was very professional and took great care of me. My knee has recovered very well and it has not been a bad experience at all. I was terrified before the operation but I was reassured by the anaesthetist that I would be fine. The consultant has done an amazing job on my knee.