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Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I am currently undergoing treatment at Bourn Hall. At every single step the members of staff have exhibited amazing customer service. Every single nurse, receptionist, doctor, anaesthetist, embryologist, pharmacist and everyone there has been respectful, kind, gentle, reassuring, calm and knowledgeable. In particular, Nurse Dawn at Cambridge has gone above and beyond to support me as an autistic patient. She has patiently answered all my questions, made adjustments for my comfort, and reassured me over and over again. She even popped my teddy from my bag onto my bed for me when I was recovering from general anaesthetic which was so touching and thoughtful. I am also particularly thankful to the embryologist team who also have found ways to adhere to my special requests. I'm also thankful to the anaesthetist who held my hand as I fell asleep under general anaesthetic because I was so frightened. I cannot fault our experience at Bourn Hall.

Mr Vladimir Revicky

Obstetrician & Gynaecologist

After suffering the effects of a prolapse for close to two years with no imminent signs of a resolution on the NHS, I opted to visit Mr. Revicky at Ross Hall Clinic, who offered an immediate solution for the medium/long term that was dealt with there and then, ending my pain and discomfort at very minimal cost. Since having the painless procedure carried out, I have suffered no further issues and am now pain-free and sleeping much better. Mr Revicky explained the options to me in a very clear and professional way and I am much indebted to him for his considerable help with my problem.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

Professional, caring and respectful staff. I have already completed a survey which pointed out two negatives amongst an otherwise perfect experience. I was not offered any pain relief the first night after my op, which I understand I should have asked for. However it is known that everyone experiences pain at this point so would have thought pain relief would have been automatic. Also, while I was having a procedure the nurse put a 'No Entry' sign on my door but a member of the catering staff knocked and entered. I did call to come in but presumed it was a nurse.

Mr Niraj Mandal

Ophthalmologist

Mr Niraj Mandal is the consultant ophthalmologist who performed cataract surgery on my left eye. He is an extremely professional and courteous man whose knowledge of his profession surpasses that of many others. His manner toward patients is down-to-earth, and he has a remarkable ability to make a complex procedure sound simple and reassuring. Throughout my journey of improving my vision, I have been thoroughly impressed by his care, expertise, and professionalism. I would highly recommend him to anyone seeking exceptional ophthalmic treatment.

North Wales Eye Specialist Centre

Ophthalmology

My eye sight was on the verge of being under the limit for legal driving so the only way to travel would have been Taxi, Bus,Trains and willing friends and neighbours to give lifts as needed. My wife and I live in higher Harlech which is rather hilly, I am on the disabled register my wife is 91 years old still driving but was putting more and more pressure on her! After I had the required surgery by Mrs Mathews, the following day was a revelation brightness and visibility that I had not seen in years.

Mr Paul Stimpson

ENT Surgeon

I would like to commend Paul Stimpson on his ability to put the patient at ease, while conducting a very professional investigation of their symptoms. His clinical examination is both thorough and unhurried, and is accompanied by a full explanation of what is happening throughout the various examination techniques, investigative procedures, and treatments. The consultation was very worthwhile and left me with a clear view of what was causing my symptoms and how they could be resolved.

UK Vein Clinic - Glasgow

Vascular Surgery

The experience overall was good once seen by clinical staff. Had to wait 15 minutes after planned appointment time, 30 minutes in total after being told to be there 15 minutes before appointment. I understand than clinically time may run over, but there was no communication which would have been useful. I wonder if specific reception staff for the vein clinic would be helpful. Waiting area would also benefit from coffee machine for relatives waiting.

Mr Saj Khan

Ophthalmologist

I am a really bad nervous patient and will let things get bad and persuade myself it is normal. When it came to me having to get my eyes fixed, I fully expected to do what I normally do - put it off. From the very first second Saj put me at ease and I was not nervous and 100% confident because of his manner That is a credit to his confidence and manner and I am sincerely grateful. I would recommend him - and do, to everyone I meet

Mr Hooman Sherafat

Ophthalmologist

I’ve had over the past 3 years a number of medical treatments - not eye related . All were excellent but none came near the quality and skills of Mr Sherafat. He is totally focussed on his patients and achieving the best outcomes for them. He has also got a superb manner in interacting with his patients He filled me with confidence and the outcomes for me were wonderful . He epitomises the best in medicine ..

Mr David Oliver

Plastic Surgeon

Mr Oliver is an excellent surgeon who instantly gives you confidence in his work. He takes time to explain everything fully and answer any queries or questions. My surgery is the best decision I have ever made and it was an informed choice, with every aspect of the procedure and any risks clearly communicated. I am so happy with my result.. Would highly recommend to anyone considering a surgical procedure.

Great Western Hospitals Private Healthcare

Audiology, Breast Surgery, + 16 more

Nurses were all keen to offer care, and talk, which I appreciated, it's easy to get in your own head, and I appreciated the distraction! One thing I would comment on is that there is always a long wait. I was asked to arrive at 8:30am, but I didn't actually have my procedure until 10:30, which gave lots of time to think. A more streamlined appointment process would be helpful

Dr Shameer Mehta

Gastroenterologist

I had a very positive experience during my visit to Dr Shameer Mehta.The doctor was professional, attentive, and took the time to listen carefully to my concerns. Everything was explained in a clear and reassuring way, which made me feel comfortable and confident about my care. I truly appreciate the doctor’s kindness and expertise and would highly recommend them to others.

Mr Mark Farndon

Orthopaedic Surgeon

I obtained an appointment with Mr Farndon very quickly, then in just over 20 minutes, he put my mind at rest by explaining the background to my leg problem, what I needed to do as well as clearly explaining why several "options" should not be pursued. He followed up the face-to-face with a very clear and detailed letter. All-in-all, excellent. Thank you, Mr Farndon.

Albion Dental : Brighton

Dentistry

I was on the waiting list( specialist )for the extraction of my wisdom tooth and when I went to the appointment the infection was not so bad so the dentist was able to take it out, Such a relief for me, so I can have Christmas without having to worry about the pain. The dentist was quick and professional, i couldn’t believe when she said “it’s done”. So happy!

Edinburgh GP

Dermatology, General Practice (GP), + 1 more

I appreciate that I was able to schedule an appointment quickly and that I was not kept waiting when I arrived. The staff have been consistently helpful and friendly by email and in the office. Dr. Miller was also helpful and friendly, as well as clearly knowledgeable in understanding and treating my case. I would definitely recommend Edinburgh GP.

Colicci Aesthetics

Cosmetic (Aesthetic) Medicine

As ever, the most professional and exceptional service. I am a repeat customer because I truly trust Giacinto’s expertise. I am really pleased with my treatment- tear trough fillers. Giacinto was patient and explained the procedure fully and answered all of my questions. Thank you!