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Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

it's the Grosvenor Cleveland First experience Anweek today Monday i went for a blood test and Ultrasound both appointments were on time. The next day i had an appointment by phone some sort of registration ( by the way this was the 10!th registration ) Our life doesn't revolve over your hospital so many registrations what for and you still got it wrong it's frustrating and monotonous.) I would try and find an easier way for patients . let's go back to the phone registration the gentlemen tells me i have to do a blood test and a swap, i told him i was there yesterday and i did a blood test he told me that i have to go back as they forgot to do another blood test and the swap. Forgot i found that very unprofessional so on Wednesday i went back when the nurse took me she took me to the room did the blood test and another nurse came for then swap i was told i need to go and do and ECG a test that i wasn't aware of i became stressed and furious i turned to the poor nurse and said to her i am not doing an ECG and to cancel it. i found the whole situation unprofessional. Thursday arriving to the hospital' early in the morning' once again registration and then a Porter came and took' us to the room. a few minutes later the nurse came and of course another registeatiôn Room nice but no cupboard to hang your coat. it rains a lot in England we wear coats .My surgeon came and explained the procedure and few minutes after he left went down for the operation all well to this point Eventually i was up and nurses came to check all was well Food Menu is very unhealthy no salad no fruit juices i would suggest you get a dietician it's shameful your Menu I was discharged by Professor Hakim at around 3:30' the nurse went to get the discharge letter and told me that i have an MRI at five i told her to cancel it no need for MRI after the operation When i came to leave nobody told me what i had to do was given some plasters and i asked if i could have a shower n was told not today tomorrow i went to the desk on my way out to query an extra bill i wanted to know what it was for and he couldn't tell me i said where is your account department and he said we don't have one on the premises this huge hospital doesn't have an account department in short when i know what its for i will not pay even'. on my chart why Good luck you have a very nice hospital but very stressing and there is a lot of' things you have to work don't think it will be my first choice

Mr Chukwuemeka Okaro

Obstetrician & Gynaecologist

My experience with Mr Okaro was excellent and very smooth from the start. He handled my case with extreme empathy and calmness to deliver some overwhelming news to me. He was very reassuring and gained my trust and confidence very quickly, in his professional nature. I was petrified about going through with the surgery, but he explained the procedure and all the steps involved. I eventually tried to do a 'runner' and not face it, but he was encouraging and reminded me of the benefits and newness I would feel afterwards. I had a slight hiccup / setback for the initial surgery date, but he was great in explaining how to get back on track and was flexible to accommodate another date promptly. I was not happy to have had to go through surgery, but I am happy to have met Mr Okaro and go through this journey with him. I celebrated my birthday the next day after my discharge from hospital and I silently dedicated that birthday celebration to him! I am totally relieved and happy to have this medical issue behind me now. So Grateful & Thankful to God & Mr Okaro. I feel very blessed & looking forward to a refreshing future!

Mr Colin Holton

Orthopaedic Surgeon

From my initial consultation right through to surgery Mr Holton was totally professional in all aspects explaining treatment options and finally carrying out my surgery with a friendly attitude. I am so grateful to be out of pain having had a long period of relative inactivity prior to surgery. Physio back-up has been first class leaving my Spire experience at an all time high. A special mention here for Jo. Thanks Mr Holton for giving me a chance to further enjoy my retirement with my grandchildren walking forwards for once as nature intended. Thanks to everyone at Spire for supporting me through this journey. I'm feeling more confident for the future thanks to all your efforts.

Better - Soho

Acupuncture, Physiotherapy, + 2 more

I came in to see Urja after experiencing months of tightness in the body. I also had a chest infection a couple months before and it left me with a lot of tightness in my chest/lungs and I wasn’t able to breathe at full capacity. Immediately after my session, my body felt like it was 99% back to baseline and I could take a full deep breath again. Emotionally, I also felt so much more free and relieved. You get so much more than just physio with Urja. It’s a complete mind, body, soul healing experience.

Mr Sam Dutta

General Surgeon

Dr. Dutta, and I couldn’t be happier with the experience. The quality of the surgery and the overall care were excellent. Dr. Dutta not only made me feel confident and well-informed, but his great sense of humour also helped ease any nerves I had before the procedure. The recovery has been smooth, and I truly appreciate the professionalism and warmth he brings to his work. If I ever need another operation in the future, I will definitely be requesting Dr. Dutta again. Highly recommended!

Mr James Platt

Orthopaedic Surgeon

I went to see Mr Platt as I needed a full knee replacement. He was extremely professional and at the same time allowed me to raise concerns which may have been slightly outside of the reason I went to see him in the first place. If my concerns were justified he would address them and if not he would explain why they were not. I felt very at ease with him handling my medical issues and would highly recommend him. He is a credit to his profession.

Mr Khalid Al-Hourani

Orthopaedic Surgeon

I visited Dr Alhourani as I had recurrent chronic right knee swelling. He was very thorough with his examination and after all the special tests, he accurately diagnosed my issue. He was professional, courteous and respectful throughout my consult and I felt very reassured in his hands. I am due to have surgery soon and I am glad I chose Dr Al Hourani to surgically correct my issue. He is a valued asset to any clinic in or around London

Mr Billy Jowett

Orthopaedic Surgeon

This was my 3rd Consultation with Mr Billy Jowett and his "bedside manner" was excellent (as was the case on my previous two Consultations). I really felt he was listening & understanding every concern I raised & he was willing to discuss & explain ALL the Options open to me. He also takes great care to produce a first class Clinic Letter which clearly covers everything we discussed & the way ahead.

Dr Richard Hull

Nephrologist

Dr Hull was extremely helpful in explaining fully the implications of my CKD. He went over in detail all of my results and I now feel reassured and able to manage it. I would not hesitate to recommend his services and I will continue to liaise with him as my condition progresses and am extremely grateful I found him, I was called immediately I raised concerns and that is so reassuring.

Dr Idris Harding

Cardiologist

My appointment with Dr Harding was on time and managed extremely well, he had time for detailed explanations of the problem and he went on to explain his diagnosis clearly. I have been appraised of the next stage with a series of tests and prescribed medication changes. I am very happy that we now have a course of action to finally better understand my condition. Thank you.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I highly recommend the staff and practice. The doctors are kind thoughtful caring and holistic in their approach to your health. They are reassuring and proactive in their care. The support staff are efficient kind and welcoming, My experiences are first class and I am grateful to have their support and help when I have been feeling unwell and feeling concerned.

Pure Periodontics Limited

Dental Care, Dentistry

Kirstie and team have taken such good care of me. Really excellent care and support and I couldn’t recommend the clinic more highly. The reception staff are also wonderful and welcoming, and the consultations with Neesha have been incredibly informative and put me at ease. My gum health has been transformed by this clinic and I couldn’t be more grateful

Great Western Hospitals Private Healthcare

Vascular Surgery, Audiology, + 16 more

Really happy with today’s visit. As always Dr Shetty was helpful and friendly. I have been very fortunate to have St Marks Hospital involved in my care. But I always prefer the whole Swindon team. I feel Dr Shetty listens to how I feel and acts appropriately. I appreciate his realism and honesty about outcomes and results and I fully trust his decisions.

Nuffield Health The Manor Hospital Oxford

It has been an absolute pleasure working with Professor James East. He is extremely knowledgeable, listens and takes note of everything I have said to him. I have seen several doctors before but have never had an experience like this. After a few tests he found out what my problem was and I am now on treatment. Highly recommend.

Bristol Paediatric Clinic

Paediatrics

The clinic itself was professional and welcoming, and the overall experience exceeded our expectations. We are truly grateful for the help we received, and we would highly recommend Dr Andrew and the Bristol Paediatric Clinic to any parents seeking specialist support.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

I came from quite a long way away… I’m so glad that I did. Mr Foley was attentive, professional yet approachable. It was a good experience from beginning to end and I feel confident that my issue will be solved. Thank you.