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Prof. Hector Chinoy

Rheumatologist

I need to express how disappointed we are following the appointment we attended on the 4th February. We took a lot of time to research the best person who we felt could help us to find some answers. We have been constantly ignored and fobbed off by the health professionals who do not seem to want to listen or understand and unfortunately this seems the same when paying for a private consultation. You do have a friendly manner bordering patronising and seemed to want to rush us through the appointment with little interest in suggesting anything other than what the NHS has already said. Was this due to your perception of our ability to pay for future appointments? Prior to the appointment we filled in the form requesting information which you sent asking for details of the problem and what is important to my partner. It was immediately evident that you had not taken the time to review the information she had shared because you had to ask who I was, had you read the information you requested you would have been aware. I believe that my partner has Osteoarthritis and Osteoporosis. I said this in the appointment and your response was that Osteoarthritis and Osteoporosis are two distinctly different conditions. This was very patronising as we are aware that they are two separate conditions, the point was that we feel she has both. The two are not, to my understanding, mutually exclusive. My partner has many symptoms which could be associated with an autoimmune disease which is why we wanted to rule this out. We specifically chose you to make an appointment with due to your well documented interest in autoimmune diseases. Unfortunately, we did not feel that you had any curiosity or interest in supporting us. If you are unable to provide any suggestions other than osteoarthritis in the shoulder, please could you suggest a specialist who may have the knowledge, interest and curiosity to support us moving forward.

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

Hiba first treated me for quite a serious ankle injury. From my very first session, I immediately felt comfortable and supported by her warm and friendly presence. This injury was extremely hard for me, as it meant I could not play my favourite sport, football, which was really tough both physically and mentally. However, each week my session with Hiba became the highlight of my week. Not only is she an excellent physio who guided me through a quick, safe, and thorough recovery, but she also took the time to explain everything clearly and made sure I always understood what we were working on. She never rushed me and always listened to how I was feeling, which made me feel truly cared for. On top of that, she has an amazing sense of humour, which really helped lift my spirits and made even the hardest rehab sessions enjoyable. After recovering from my ankle injury, I unfortunately injured my knee. Without hesitation, I knew I wanted Hiba to treat me again. Having already been through a tough recovery with her, I trusted her completely and felt reassured knowing I was in excellent hands throughout the process. During my knee rehab, she was just as supportive, knowledgeable, and encouraging, constantly motivating me to keep going even when it was challenging. Thanks to Hiba’s expertise, patience, and genuine care, I was able to regain my confidence and get back to playing football, the sport I love. I could not recommend her highly enough to anyone needing physiotherapy. She truly goes above and beyond for her patients.

Dr Sadia Bhatti

Obstetrician & Gynaecologist

I cannot recommend Dr. Sadia Bhatti highly enough! She cared for me through both of my pregnancies with our two daughters, and I truly couldn’t have asked for a better physician to guide us through such important journeys. Dr. Bhatti combines exceptional medical expertise with genuine warmth and compassion. Her depth of experience was evident from day one and she has a remarkable ability to draw on years of clinical knowledge backs with the latest research and best practices. She didn’t just tell me what to do; she explained the evidence behind every recommendation, helping me understand the “why” so I could make informed decisions about my health and my babies’ wellbeing. From the very first appointment with my first pregnancy, she made me feel heard, supported, and completely confident in her care. She took the time to answer every question I had, no matter how small Both of my daughters arrived healthy and well, and I credit much of that to Dr. Bhatti’s attentive, thoughtful, care throughout both pregnancies. If you’re looking for an doctor who will make you feel safe, informed, and truly cared for during your pregnancy, Dr. Bhatti is absolutely the one. Our family is forever grateful for everything she’s done for us!​​​​​​​​​​​​​​​​

Practice Plus Group Hospital, Barlborough

Considering i am a private patient very Dissapointed. 1. I was contacted after making the initial appointment asking where i had my MRI scans. I gave the lady all details only to be contacted again the next day stating they could'nt locate them. I then gave them more comprehensive details and was assured if any issues i would be contacted. I attended the practice for the consultation on 27/11/25 only to be told by Mr. Bacon we could not proceed as he did not have my scans. I proceeded to to ask for the pre med tests during which an anneasatist was very rude to me because unfortunatly i have a needle phobea. 2. Prior to the operation i rang to ask that during the operation day is there somewhere for my partner[ ie. in the ward room etc] and informed yes. She was informed on arrival at 6.30am with me that she was not allowed on the ward until 6pm . We had travelled 80miles to the hospital that day. If we had been informed prior too alternatve arrangements could have been made for her.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

All staff, from reception to nurses and surgeons, I found to be friendly, courteous, helpful and professional. I was generally rather nervous about the whole process, this being the very first time I experienced any form of surgery or a stay in hospital. However, I was treated with the utmost respect and understanding and felt well advised at all times, allowing me to make informed decisions at my own pace, without being pressured. I had to wait a bit longer than I had anticipated for surgery but by comparison to the NHS, it was efficient and slick. It is early days to comment properly on my shoulder replacement but things are progressing well although slowly and I am hopeful for the future.

Dr. Devinder Bansi

Gastroenterologist

Dr Bansi, has been the most caring Gastroenterologist for our entire family for over 10 years. His attention to detail, care, professionalism goes above and beyond to explain every detail of the procedure. He has always been so greatly appreciated by us all. Dr Bansi and his entire team are so extremely helpful and always manage to fit us in for appointments, even at short notice. Lara & Karen, who facilitate all our appointments are so helpful. We can only highly recommend Dr Bansi and are extremely grateful to have him as our consultant. With gratitude, The Gomez, (Anne & Ernest)Lemaire (Lesley & Paul) and Fernandes (Linton & Diane) family 🙏

Spire Washington Hospital

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology, + 1 more

I had a really positive experience at this clinic while receiving support for endometriosis and adenomyosis. From the moment I arrived, the staff were welcoming, professional, and compassionate. The care I received was thorough and reassuring, and I finally felt listened to and taken seriously. The clinic environment was calm and supportive, and everything was explained clearly throughout the process. I’m so grateful for the help and understanding I’ve received here, and I would highly recommend this clinic to anyone seeking specialist care for women’s health conditions

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

Dear Natasha, Thank you for your brilliant service, as always. I always feel so relieved after our sessions. I used to be unsure about physiotherapy and had tried several physiotherapists before, but you have completely changed my opinion. When my doctor referred me to you, he was confident that I would be satisfied—and he was absolutely right. I will now be his mirror copy in recommending you to others. Thank you so much for helping me regain my strength and confidence. I am truly grateful for your support and encouragement.

Dr Yash Choudhary

Oncologist

I have been under the care of Yash for a number of years & have consistently felt supported, listened to, & treated with great professionalism & compassion. Yash takes the time to explain often complex information clearly & honestly, while remaining calm, respectful, & reassuring. His approach has helped me feel confident in my care & supported during what can be at times a very difficult & uncertain time. I am extremely grateful for his ongoing commitment, expertise, & kindness. It means the world to me & my family.

Dr Sarmed Sami

Gastroenterologist

I had digestive problems with pain etc for several months and none of the doctors I saw gave me explanation. I saw Dr Sami end of 2025 and today I feel completely back to normal thanks to his expertsie in diagnosis and treatment. I am fully back to my activities and enjoying life again. I was hesitant to take medications but now my life has changed and hoping to stop the medicine in the near future, but no rush.

Mr Gerard Lattouf

Orthopaedic Surgeon

My experience of Gerard and his team on my foot operation was excellent. Everyone at Shepton mallet are very friendly and helpful I cannot praise them enough. After the operation I had very little pain and everything run very smoothly, with an excellent result. Having both feet done has left me pain free, being able to walk better and with the benefit of nice looking feet. Thank you Gerard and your team ⭐️

Mr Edward Massa

Orthopaedic Surgeon

I was referred to Mr Massa by another consultant who felt that my surgery was too complex for him, due to a pre-existing medical condition. Mr Massa was completely confident that he could provide the surgery I needed, and explained the extra measures he would take in theatre. Thanks to his expertise I feel as though I have my been given my life back again. I cannot recommend him highly enough.

Mr Goran Ahmed

General Surgeon

Great experience. Mr Goran Ahmed was very professional. I would like to highlight his empathy during the whole of the appointment, his calm communication approach was very helpful. He made sure he had explained all details and next steps carefully and that I didn't leave with unanswered questions. I feel very lucky to have had such a good professional in charge of my health

La Belle Forme

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

From general enquiry to consultation, procedures and aftercare my experience has been absolutely superb. My procedure was a big step for me and I was supported all the way. My friends are very impressed with the results even after one week. This is honestly the first time I have put myself and I am delighted I did. This was not vanity but a step to look the age I feel.

Ringway Dental Cheadle

Dentistry

We’ve had such a lovely experience at Ringway Dental so far. All of the team have been exceptional and have been fantastic with my 8 month old daughter, making her feel so comfortable! It has been amazing to find such a family friendly focus with such high standards. Both Claire and Stewart have been wonderful and we would highly recommend them.

Private care at the Western Eye Hospital

Ophthalmology

. It’s not clear where the private department is (or any other) as no reception desk at hospital entrance (only a security man on other duties). When in 2nd floor private area do not expect trappings of luxury or flashy equipment. You do get kindness, attentiveness and skill and efficiency. Came out with problem fixed. No cafe.