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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Mr Kuhan Rajah

Obstetrician & Gynaecologist

I have been suffering from painful and heavy periods since my teenage years, for over 20 years, without ever receiving a diagnosis or appropriate treatment. My experience changed completely after my consultation with Dr Kuhan Rajah. During the appointment, Dr Rajah carried out the scan himself and explained everything in a clear, thorough, and reassuring way. His depth of knowledge was evident, and for the first time I truly understood my condition and the treatment options available to me. The treatment he recommended has been extremely helpful in managing my symptoms and has made a significant difference to my quality of life. Dr Rajah is not only highly knowledgeable but also exceptionally kind and empathetic. I felt listened to and supported throughout the process, which meant a great deal after so many years without answers. I am genuinely grateful to have found him and would highly recommend him. I would also like to highlight how organised and efficient the practice is. Jo, his secretary, is very professional, responsive, and efficient, which made the whole experience smooth and reassuring.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

I recently visited Cleveland Clinic and was thoroughly impressed by the outstanding level of care and professionalism demonstrated throughout my experience. From the moment I arrived, the staff was welcoming, attentive, and highly organized, ensuring a smooth check-in process. The medical team displayed exceptional expertise and compassion. They took the time to listen carefully to my concerns, explained every step of the evaluation clearly, and provided detailed answers to all my questions. This level of communication gave me confidence and peace of mind. The facility itself was spotless, well-equipped, and designed to make patients feel comfortable. I also appreciated the efficiency—appointments were timely, and follow-up instructions were clear and easy to understand. Overall, Cleveland Clinic exceeded my expectations in every aspect of patient care. I am grateful for the dedication and professionalism of the entire team and would highly recommend Cleveland Clinic to anyone seeking world-class medical services.

Mr Anshul Sobti

Orthopaedic Surgeon

I would like to provide some positive feedback following our recent experience, Mr Sobti's PA, whose name I unfortunately do not have, was extremely helpful and efficient. She arranged a virtual appointment with Mr Sobti on Friday 12th December at short notice and ensured my daughter was seen promptly so her care was not delayed over the Christmas period. She also made sure an MRI slot was available that same Friday evening if required, and organised a follow-up appointment for Monday 15th December. This meant we were able to receive a diagnosis and treatment plan very quickly, which we greatly appreciated. Mr Sobti was also excellent. He explained everything clearly and was calm and reassuring throughout the consultation. Overall, we received a very good level of service and felt well supported throughout the process.

Diverse Minds Clinic

Psychiatry

I had an ADHD evaluation at Diverse Minds Clinic. I did some research before booking, and I chose Diverse Minds Clinic since the psychiatrist, Dr Alex Cappai, also works for the NHS ADHD service. Dr. Alex Cappai listened to me and made me feel heard. She was quite friendly, and I felt at ease during the assessment. I was diagnosed with Adult ADHD mixed type in my fifties, which was a bittersweet finding. Dr. Cappai provided me with practical counsel that was extremely beneficial, as well as the time I needed to comprehend my diagnosis. The staff at Diverse Minds Clinic have been really professional and helpful throughout the process, and I would strongly suggest this service.

Mr Paul Whittingham-Jones

Orthopaedic Surgeon

Having to go private as I could not wait for the 2 + years to get my knee replacement on the national health. It was the best decision I have ever made from my first appointment with Mr Whittingham- Jones to my final appointment today first class service through out everything runs like clockwork excellent Surgeon & very good nursing staff . The place is immaculate. Would not hesitate to recommend this place high enough Mr Whittingham-Jones is a highly skilled surgeon the difference getting my left leg done by a surgeon was by far a 100% better than when my right leg was carried out by a robot .

Medical Prime Menopause Clinic

General Practice (GP)

I’ve been with Medical Prime for 4 years and I can’t recommend Dr Theodora Kalentzi highly enough. Menopause symptoms can creep up on you,. It’s easy to ignore if not extreme but over time you can lose your former self. It doesn’t have to be that way. Dr Kalentzi offers a highly personalised approach to finding the right type af HRT for each patient. Visits for me are a time to focus on me and my overall health and wellbeing. Dr Kalentzi makes her patients feel at ease and truly delivers life transformation results for women going through the menopause.

Spire Bristol Hospital

Cardiology, Dermatology, + 18 more

I am transformed! I came to see Mrs Langton Hewer because I had suddenly gone completely deaf in one ear. She listened to me when I explained my anxieties and then examined my ears. She diagnosed otis externa which was causing pain and there was water behind the wax causing deafness. She then very carefully removed wax and debris from my ear and my hearing was immediately restored. I am so grateful that this was diagnosed so expertly and then sorted out immediately. I would strongly recommend her for ear problems and for removal of ear wax. Thank you.

Mental Health Dietitians

Dietitian

I have been Sophie’s client for the last 6 months. In that time I have felt my relationship with food and my confidence in myself grow. She has helped me change the beliefs I hold about food and helped me on the road to recovery from anorexia. As an autistic person, I have struggled in the past with connecting with health professionals but Sophie adapts the sessions to meet my needs. She always sends notes after our sessions which is useful in making sure I keep track of what I should be doing.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I had a knee replacement and had a reaction to the anaesthetic which resulted in me having to spend several days in bed vomiting copiously. The staff were so supportive and caring; the nurses couldn’t help enough, the porters, physios, catering staff and cleaning crew were good natured , helpful and thorough. Since arriving home I have had numerous phone conversations with Horder staff, who have been reassuring and helpful with my recovery.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I had a telephone consultation with Dr Rakesh Patel today. He was kind, understanding, positive, practical and clear. He took a thorough history and was very empathetic, offering realistic suggestions on lifestyle strategies as well as medical support. I have a clear plan of action and would feel confident in recommending Dr Patel to anyone else wanting a warm, well-informed and efficient experience.

Mr Shanmugasundaram Rajkumar

Orthopaedic Surgeon

From first meeting Mr Rajkumar 3 years ago (where he gave me very helpful advice on pain management for my knees) to having a partial knee replacement 6 weeks ago, I found him to be very caring and professional. He has a lovely manner and explains things thoroughly and also listens to any concerns you may have. He also provides advice on aftercare and shows a real interest in how you are progressing.

Mr Stefan Weitzel

Orthopaedic Surgeon

I had a minor procedure under sedation. Stefan was very kind and explained everything to me really well and the procedure went well. A week after the procedure, I had to come back to get my dressing removed, he took time to come and see how it turned out.

Mr Sarosh Janardanan

Urologist

Due to a patient apparently not attending immediately before me I was able to get straight in to see Mr Janardanan. It was a short follow up after a recent MRI and we agreed on a immediate plan for a biopsy. All very pleasant and straightforward.

Mr Samuel Jayaraj

ENT Surgeon

Mr Jayaraj is a very gentle and pleasant person. Listens to you and gives advice in a way that you can understand. Would certainly have no hesitation in seeing him again if needing an ENT consultant. Definitely would recommend him.

Dr Piyush Jain

Cardiologist

I have been to see Dr Jain on a few occasions now, and he has always been professional, pragmatic and caring. He is very knowledgeable and takes the time out to explain things in details. I would definitely recommend Dr Jain.