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Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

Usually feedback is of a negative nature but this is not one of those occasions. My experience was awesome for which I am super grateful. I have had a number of gastroscopies in my life so was nervous about what was going to happen. From the moment of my arrival I was greeted and made to feel comfortable straight away. The pre-procedure nurses were very clear, helpful and showed huge amounts of empathy about what was going to happen. When wheeled into the operating theatre I was introduced to all of the team who were to perform the procedure, all of whom had welcoming smiles and a reassuring tone (a tone that continued throughout the procedure). Dr Alan Watson was super clear, professional and again very comforting. I knew I was in safe hands. I just had a throat spray, no sedation, so was fully aware of what was going on. One action that was performed by a nurse during the procedure was to, comfortingly, rub my shoulder. I couldn’t see who it was, but such a small, seemingly insignificant action, was hugely important to me and kept me connected with humanity during the brutal fact that I had a scope down my throat. Post procedure, I was greeted with the warm smiles again and wheeled to the recovery area where again everyone was super attentive. I can’t say thank you enough for everything. The team were awesome.

Dr Tapesh Pakrashi

Cardiologist

After a two year gap in contact, I had hoped that I might have had a bit more time to talk about my concerns - particularly some of the stranger sensations that I get from time to time in my chest since my last conversation. However, I was pleased and relieved when he suggested that an echocardiogram be done to see if there had been any further deterioration in the valves, etc and that the appointment came about soon afterwards. However, I have not had an further information about the result and have no idea who would have been in receipt of the information or how to acquire it myself and can only hope that no news is good news. Having been accepted on to Dr Pakrashi's NHS list I fail to understand why he does not receive details of my annual pacemaker check in July. There seems to be very little if any communication between the different NHS groups: monitoring my health which is why I have rated the value of the call so low.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Recent visit was ok. My Nurses could have been better organised. On arrival no one was there to greet me despite being told to be there at 7.30 am I wasn’t told no one could come up and wait with you or be present after my procedure. The room for pre theatre and after theatre was far too small for 3 beds to be in it. It was also flat too hot in the room making me feel worse.. Unprepared for someone feeling unwell after the procedure. I did feel very rushed after my procedure despite feeling unwell! The doctor on shift however was very good. Nurses rushing to finish their shift in theatre to hand me over made me feel uneasy. Nurse looking after me rushing me out the door as it was past 8pm. I was worried about leaving as still felt pretty unwel. Overall was not tailored to my needs Surgeon & anaesthetist very good can’t fault them at all. Made me feel very at ease before my procedure.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I had a recent admission for a Discectomy under the care of Mr Manoj-Thomas. The entire experience from initial appointment to the actual surgery was just over 6 weeks. During this time I received regular communication to prepare me for my surgery. I was overwhelmed by the high standard of care I received as an in patient from the nursing and medical team. All professionals were courteous calm and maintained my dignity and trust during an anxious time and I am incredibly grateful. My follow up care is continuing and I was very impressed with the phone call I received 2 days post discharge to ensure I was continuing to recover. St Joseph’s epitomises the experience all patients should receive irrespective of whether they are private or NHS patients. Thank you so much.

TCM Healthcare Fertility Clinic

Diagnostics & Testing, Fertility Medicine, + 1 more

I reached out to TCM after I was told that I had a very low AMH and AFC and that I would likely go through early menopause. This caused me a lot of stress as I had always had regular periods and had never considered that I may have fertility troubles. Prof Au talked me through my results and educated me on AMH as a poor predictor for menopause. He advised me that I would need further bloods to fully assess my fertility and I was able to request them from my GP. Following this he reviewed my bloods with me again, without charge, and advised me that everything was normal and I did not need to be seen at TCM. I am very grateful for all the help, support and education. Thank you!

Candover Clinic

Dental Care, Dermatology, + 19 more

I had a cancellation MRI which might explain why I wasn’t sure what to do. Had to wait 30 mins. Mobile units were ok but slightly disorganised. Reception lady was very professional but man who took over wasn’t easy to understand. I had to ask him about clothing to take off. I wasn’t told to remove my boots until I entered MRI room. He and another man got me into the unit but when I was pulled out some way through there was someone different which was strange. However this woman was very nice and kind.

Dr. Mary Salazar-Salvia

General Practitioner, Primary Care Doctor

Dr. Salvia has been our family doctor for years, and we couldn’t be more grateful for the care she provides. She is incredibly attentive and never leaves a stone unturned when it comes to our health. Our kids even love visiting her, which says so much about the comfort and trust she creates. Her thoroughness, compassion, and genuine dedication make us feel truly supported and understood. We trust her completely and are so thankful to have such an exceptional doctor looking after our family.

Dr Vimalendran Ratheesh

General Practitioner

Dr Ratheesh is very professional, friendly and conscientious. After several consultations with other doctors (including NHS referral to private doctor) failed to identify the cause of the issue, he identified the cause and his perseverance ensured a repeat scan confirmed what had previously been missed. On phone calls and in face to face consultations he is very easy to talk to, with a relaxed professionalism that puts patients at ease.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

Dr Kathryn is simply outstanding. She takes the time to really get to know you, to understand what you want from your visit, and to guide you with such care and honesty. Her approach is thoughtful, gentle and genuine — and the results she delivers are nothing short of incredible. I always leave feeling completely confident, refreshed and so well looked after. She is, without question, the best there is

Mr Maninder Kalkat

Cardiothoracic Surgeon

Dr. Kalkat provided outstanding care during our consultation. His expertise was evident in the clear communication and thoughtful guidance regarding treatment options. He ensured we understood every step of the process and addressed all our questions with patience. The combination of technical skill and genuine compassion made a significant difference for my family. I highly recommend Dr. Kalkat.

Santis Health - Prostate Cancer Clinic

Urology

I had a remote telephone consultation with Professor Eden following being diagnosed with prostate cancer at my local hospital and their proposed treatment for it which I was not happy with. We discussed my case and I was reassured by what Professor Eden said and the treatment proposed to the extent that I have booked up with him for carry out a Robotic assisted radical prostatectomy.

Mr Karan Kapoor

ENT Surgeon

Left the consultation with renewed hope., Mr Kapoor was totally understand of my issue. Delightful Man . Arranged further scan and a procedure date would be organised. Have spent the last three years of trying to get this sorted, to no avail., you can imagine my relief after the consultation. He was highly recommended to me and would not hesitate to recommend to others.

Marris Medical

Pain Management, Breast Surgery, + 5 more

I would like to thank Dr Manojit Sinha for his wonderful care in the procedure I had and a massive thank you to the two ladies and gentleman who helped they were outstanding. From the moment arrived until I left after my procedure I felt totally looked after everything was explained and everyone went above and beyond to provide excellent professional care and support.

Mr Joseph Sinnott

ENT Surgeon

Dr Sinnott was professional, clear, and reassuring throughout my turbinate reduction procedure. He took the time to explain everything in advance and made sure I felt comfortable and well informed. The surgery and recovery were handled smoothly, and I felt well cared for at every stage. I’m very grateful for his expertise and would highly recommend him.

Dr Arvind Chandratheva

Neurologist

Dr Arvind Chandrathrva is both very friendly and professional. I appreciate his effort in listening, connecting with me, and explaining everything. I found Dr Arvind very knowledgable, with a perfect approach to treatment that is centered around patient. He educated me and made great effort to put me in control of my treatment as much as possible.

Mr Kieran Power

Plastic Surgeon

I found Mr Power to be very professional and an excellent surgeon. My aesthetic appearance is better than I envisioned it to be. The after care was also excellent. I would definitely not hesitate to see him again as a patient. Mr Power’s PA, Donna was also amazing, helping me with surgical journey.