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Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

Delamere has been a godsend to me. From the first moment I contact them to the final day of my stay, they were warm, professional and caring. Each and every member of staff, from the cleaning teams to the senior leaders has the best interests of guests at heart. Delamere is a caring and friendly community which focuses on the needs of the individual, but in such a way that the programme does not feel over-medicalised. The care and attention given from the nursing team is second to none and nothing is too much trouble. They explain everything to you in a way you can understand and always have time for questions or queries. The guest liaison team are approachable and helpful as well as supportive and kind. The quality of the group session is excellent and well-thought through to support you on you recovery journey. This is exemplified by the outstanding quality of therapy and mentoring I received throughout my time at Delemere. The chefs are excellent and proved a nutritious and balanced diet which is excellent quality. The team as re also friendly and welcoming. What was special about Delemere is the personal touch. Every member of staff knew your name and was happy to chat about any issues you might have at any time of day. I cannot thank the staff enough for the opportunity they have given me to get my life back on track. I wholeheartedly recommend Delemere for anyone needing their expertise and support.

Mr Aruna Munasinghe

General Surgeon

I was very impressed with Mr Munasinghe. He took the time to explain everything to myself and my wife about the procedure and go through the various options. At no time did I feel under pressure to make a decision and I was told to have a think about everything before deciding. We decided to go ahead and it’s definitely made a huge difference to my life. Mr Munasinghe did a fantastic job and put my mind at rest too, as this was the first major surgery I have had. I followed his advice regarding the diet beforehand and also his advice for aftercare and am pleased to say the surgery went very well. I would have no problem recommending Mr Munasinghe as he has been extremely kind and professional throughout and did an outstanding job. My wife and I are both very grateful to him and cannot recommend him enough. Also I must mention his Secretary Ana who has also been extremely helpful and supportive throughout. A big thank you to you both from my wife and I for making such a difference to my life.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

As I am not a well person and a wheelchair user, the wait was longer due to my health and help to get out. The staff were very understanding around this. I found though, beyond reception the phone system was not the easiest due to the very short length of time given to leave your message, which for people who are disabled, so not the fastest just basic messages of name, number, DOB plus short message, it frequently cut off before you had finished. Beyond that, it was a pleasant experience as it was the least painful steroid injection I'd had to date and I did let the consultant know that. The staff were helpful and accommodating as a wheelchair user plus self employed PA we know we take up space, so not the easiest inside a small room. Thankfully I can still transfer which helps so I can fold the wheelchair up once on to the couch. The staff were very helpful around my safety doing so which is always really appreciated. Please thank them for me.

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I am currently undergoing treatment at Bourn Hall. At every single step the members of staff have exhibited amazing customer service. Every single nurse, receptionist, doctor, anaesthetist, embryologist, pharmacist and everyone there has been respectful, kind, gentle, reassuring, calm and knowledgeable. In particular, Nurse Dawn at Cambridge has gone above and beyond to support me as an autistic patient. She has patiently answered all my questions, made adjustments for my comfort, and reassured me over and over again. She even popped my teddy from my bag onto my bed for me when I was recovering from general anaesthetic which was so touching and thoughtful. I am also particularly thankful to the embryologist team who also have found ways to adhere to my special requests. I'm also thankful to the anaesthetist who held my hand as I fell asleep under general anaesthetic because I was so frightened. I cannot fault our experience at Bourn Hall.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

I have been under Dr Raza's care for almost 3 years. I first saw him when a spinal MRI showed large fibroid. A few months ago, I had been in more discomfort than before so I decided to see Dr Raza in September. It turned out then after USG that the fibroid grew almost 60% and the additional MRI showed abnormal tissue. Dr Raza decided to perform emergency single-port robotic hysterectomy, an advanced and innovative method in the gynecology field. Although he was fully booked, he prioritised my case. Everything went well, and I recovered within a few weeks. I am so happy and so lucky that I have been under Dr Raza's care. He is an expert in his field, and always devotes more time during consultations to explain everything so that you can make informed decisions about your health. Going forward I will be seeing Dr Raza to monitor my female health.

Bristol Menopause Clinic

Public Health Medicine, Obstetrics & Gynaecology, + 1 more

I wanted to share how positive my most recent visit to Bristol Menopause Clinic was. From the moment I arrived, I felt truly listened to, believed and validated. My experiences of PMDD and perimenopause were taken seriously, without minimising or rushing, and I felt fully supported in making decisions about my care. Since the appointment, I genuinely cannot believe the difference I feel within myself. The impact on my wellbeing has been significant, both emotionally and physically, and for the first time in a long while I feel hopeful and grounded in my body again. Compassionate, knowledgeable and person-centred care makes such a difference, and this clinic offers exactly that. I am incredibly grateful for the support and would wholeheartedly recommend Bristol Menopause Clinic to anyone navigating PMDD or their perimenopause journey.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

I was getting ready to leave home in Broadstairs to travel to Canterbury. My Son had rearranged his work to drive me. I received a phone call from the consultant I was going to see. He was under the impression that it was a telephone consultation. As it happened as far as the consultant was concerned it was not necessary for me to travel to Canterbury. He was able to tell me results of MRI and what he felt was the plan of action. There were some crossed wires and it was lucky that I had not started out earlier to use public transport. . Also lucky that the consultant had not waited till.the appointment time on the letter to ring me as i would have been at his clinic.. I was not concerned that I had not got to make the journey.

Dr Vishal Nayak

Cosmetic Doctor

I had a fantastic experience at this hair growth clinic from start to finish. The staff was professional, welcoming, and genuinely took the time to understand my concerns. The consultation was thorough and informative, and I never felt rushed or pressured. The treatments were explained clearly, and the clinic maintained a clean, comfortable, and modern environment. Over time, I started to see real improvements in hair thickness and overall scalp health, which gave me a big confidence boost. What stood out most was how attentive and supportive the team was throughout the process they truly care about results and patient satisfaction. I highly recommend this clinic to anyone looking for effective, trustworthy hair growth solutions.

Osteopath West

Neurology, Osteopathy, + 2 more

I had an acute pain in my right leg and had difficulty walking. Having had IDD treatment at Osteopath West before for sciatica I called and was given an appointment later that day. On arrival i was given a thorough examination and it was decided that I most likely had a pulled muscle as well as a nerve issue. I had some deep massage on my back and leg followed by an IDD session. The result today is that the pain is considerably better and i can now walk mush better than before. I am grateful for the prompt appointment and the service I received and would recommend Osteopath West to people in a similar position.

Dr Georgina Williams

Plastic Surgeon

Dr. Williams is an outstanding plastic surgeon. She is unbelievably thoughtful, thorough and intelligent. The results of my surgery with Dr. Williams are miraculous and incredible. She has helped pick my self esteem back up with her work and I feel so lucky to have had her as my surgeon. She made me feel ultra safe and comfortable with the entire process of my surgery; I could not recommend her more. From pre-surgery consultations, surgery, to after surgical care- everything about my experience with Dr. Williams was excellent and noteworthy.

Mr Vikesh Patel

Ophthalmologist

I visited Vikesh Patel one week ago to have an upper eye Blepharoplasty procedure following on from an initial consultation. Today I had another appointment to have my stitches removed. What can I say from the initial meeting, the surgery and aftercare advice and support has been excellent. I’m really happy with the results. Vikesh makes you feel at ease, he’s a professional with unlimited knowledge of the procedure and explained everything in detail. I would definitely recommend him to my friends, associates and colleagues.

The National Heart Clinic

Cardiology

The experience I’ve had with Dr Francesco Lo Monaco was first class. He’s been absolutely fantastic. He’s been very helpful and thorough with all my concerns. He really goes in depth and explains everything, so that we understand and every question gets answered. I am very pleased with the service I’ve received and grateful for all his help. I highly recommend Dr Francesco Lo Monaco to everyone looking for an experienced, professional Cardiologist!

Dr Catherine Spencer-Smith

Sport & Exercise Medicine Doctor

On time appointment Friendly Took time to listen to my explanations Clear and understandable explanations of key issues Examination of MRI scans previously taken undertaken Good liason with physio undertaken - at Bath clinic. Feel they are working together Interest in general health - with a follow up letter to my GP about cholesterol Overall, very impressed and would certainly recommend.

Dr Alex Everitt

Neurologist

Dr Everitt is thorough and explains his views with great clarity. He listens with compassion and when possible is reassuring. I genuinely feel that my treatment plan is personalised. His clinical letter with notes from our consultation was sent to me quickly and the consultation itself was helpful in addressing my recent concerns. I’m very grateful to have Dr Everitt as my neurologist.

Mr David Van den Haute

Osteopath

David has a vast amount of knowledge and a very relaxed and friendly manner. He treated me over a number of months for several issues and I now only see him a couple of times a year for maintenance. The exercises he gave me were thoroughly explained to me and easy to follow. I can’t recommend David highly enough - I even travel from Edinburgh to see him!

Mr Nicholas Marshall

General Surgeon

I would like to thank Dr Nicholas Marshall for the excellent care I received during my gallbladder surgery. He was professional, reassuring, and took the time to explain everything clearly. The surgery went smoothly, and my recovery has been very good. I am extremely grateful for the high standard of care and would highly recommend Dr Nicholas Marshall.