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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

Dr Alexander Hobson

Cardiologist

Apprehensicw,about todays appointment lead to an afib episode prior ,on.arival professionally asked whether a studenr could be present i had no objection. He allowed me to explain my situation history and current feelings ,i did not feel ant time pressures and felt he was genuiniely listening to my concerns. Presented my options regarding my afib maling a point many tines to reassure me about my issue. I felt at ease,he didnt hokd back about my bicuspid aorta valve preparinf me for what im sure will inevitably be needing to be replaced. Talked about my exersising and current routine and advised to keep up every thing im doing suggested no increase to my medicatiin as already bradycardic and in fact this might be a trgger this i was not aware. Overall a very professional dr whom i would have no quarms about seeing

HMT Sancta Maria Hospital

General Surgery, Vascular Surgery, + 19 more

I have recently had cosmetic surgery at Sancta Maria and i genuinely would not want to go anywhere else…. I may be biased as I work at the hospital but for me regardless of who I was the staff were very professional and gave outstanding care. I always watch how every staff members provide this incredible service to other members of the public but honestly they showed me so much care and compassion throughout my surgery. The staff in all departments - especially recovery and ward as that’s where I spent my time mostly. Also Ashley in outpatients for providing me with an appointment for dressing clinic to put my mind at ease when I accidentally got my dressings wet. Honestly I would not want to have had my surgery anywhere else. Thank you all so much. I am very proud to work within such an incredible team.

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

This is truly a very pleasant clinic. All staff put you at ease and treat you very well. I had an upper endoscopy performed by Dr Craig Mowat. He is a really patient, polite and conscientious professional man who listened to my concerns and talked me through them. He was very thorough and suggested how I could relive my symptoms mean time until my procedure, which was only a few weeks later. He explained exactly what would happen. The experience was very calm and I was put at ease. Dr Mowat told me of his findings immediately after the procedure and called me to discuss biopsy results a couple of weeks later. The whole experience was calm and quickly put my fears to rest. Thank you very much for lifting a huge weight off my mind - I can now get back to enjoying life!

Professor Richard Field

Orthopaedic Surgeon

At consultation, Professor Field provided a full explanation of my condition and what was needed - a full hip replacement. This was carried out a few weeks later and went very well. Awoke with only a little discomfort. Able to walk with crutches that afternoon. Professor Field was there to provide support after the operation and throughout. Stayed overnight and returned home the day after. Recovery has been steady since amd two wees later am now really starting to see the benefits which will hopefully continue. Professor Field was there amd his team has provided continuing support since returning home with follow up calls which have been very welcome and reassuring. Very pleased with the treatment and care.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I loved all the staff that took care of me. I was very well looked after. My only small complaint was the lady that brought the food around kept leaving my door open and blocked half the TV and at one point my partner was helping me on the toilet with the bathroom door open and she walked in to ask if we wanted a cup of tea then left my room door open so anyone in the hall way could see me on the toilet, he was holding me up so couldn't go and close the door right away which made me feel a little bit conscious. Other than that the care staff were amazing surgeon and anaesthetist were very friendly. I would definitely recommend this hospital.

Mr Nikolaos Panagiotopoulos

Cardiothoracic Surgeon

I had a thoracoplasty surgery with Mr Panagiotopoulos to fix an acquired slipping rib and my experience with him from our consultation to the surgery was amazing. He understood the nature of my issue immediately and took his time explaining the problem and my options thoroughly. During the preparatory period and my hospital stay I felt that I was in the right hands at every step. I struggled with chronic pain for a long time due to the slipping rib, and finding Mr Panagiotopoulos gave me the peace of mind regarding a path to recovery I needed. I highly recommend Mr Panagiotopoulos for this particular issue

Mr Mohammad Faisal

Orthopaedic Surgeon

Mr Faisal explains everything very clearly, answers any questions and worries you have, he has a very caring approach. As this was my second hip I had replaced in six months by Mr Faisal and I’m walking very well I wanted to know what I could do. Mr Faisal said I could swim, I asked if I could swim breast stroke, I didn’t want my hip popping out, he said I could, I can go to the gym. I can garden, walk my dog. I have my life back and I’m so grateful. I feel like a new woman my confidence has increased alongside my mobility. I’m free from pain and medication

Professor Stephen Gwilym

Orthopaedic Surgeon

My experience with Professor Gwilym has been absolutely excellent, I never thought that my shoulder would ever be the same again after my cricket injury, but after having posterior shoulder stabilisation surgery it has returned to normal. His knowledge, guidance, listening, understanding is second to none and I would 100% recommend him to anyone, who has a shoulder problem. It has been an absolute pleasure in having him as my consultant and I can’t thank him enough for what he has done for me. Overall, an excellent experience.

Dr. Gary Stiefel

Paediatrician

I took my 2 year old daughter to meet Gary, she was suffering with eczema flare ups. Gary was great, explained everything in detail, he created a new treatment plan for my daughters skin. I had lots of questions after our appointment, Gary responded to every single one straight away. We felt extremely well taken care of by Gary and his team. But the best thing is that my daughters skin has cleared right up! Thank you so much Gary!!

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

My procedure was a day case and regardless of that I was given a private room which was very spacious and clean. All nurses and staff I came across and who took care of me were really kind and friendly. My allocated nurse and physiotherapist were really nice and explained everything I needed to know in terms of medications and post-operative recovery. Overall, I had a fantastic experience!

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Staff were friendly and informative. I was put at ease at each stage. I especially appreciated the nurse in recovery explaining my results to me. The written information and instructions were clear and easy to understand even as a non-medical person. All in all the clear picture of what to expect during and after the procedure did much to reduce anxiety.

Thames Valley General Surgery

General Surgery, Medical Weight Loss

As this was my first operation, I chose to use my company BUPA beneft. From my first consultation through to my post-op check up, everything happened efficiently, and very quickly. All my questions and concerns were explained by my lovely consultant, Marianne Sampson, and I was well looked after by the nurses; they were wonderful. Highly recommend.

Dr Stefano Sansone

Gastroenterologist

I underwent a sigmoidiscopy and EMR procedure to remove a polyp. This was an especially challenging procedure as the polyp was 40mm large and lay flat in the bowel. Dr. Sansone did an outstanding job and succeeded in removing all the polyp with no discomfort for me. He justified his reputation as a leading surgeon in the field.

Mr James Nicholl

Orthopaedic Surgeon

I was 10 minutes early for my appointment but Mr Nicholl welcomed me in immediately. He was friendly and explained my condition and treatment options clearly. I felt completely at ease and confident my treatment was in the best hands. Post-treatment my symptoms are responding very well and exactly as Mr Nicholl predicted.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

Dr Nikki has been amazing. She is professional and has truly helped me with regulating my hormones. She listens and provide feed back regarding my bloodwork. I look forward to working with her in the future. I would recommend her to women who are struggling to find answers to their health problems.