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Venturi Cardiology

Cardiology

My experience has been nothing short of exceptional. My initial contact was with Tracey Lomax (Manager), and from the very beginning she offered a level of care and attention that truly stood out. I had written a long list of questions—around eight—and she took the time to highlight and respond to every single one. When I later sent even more questions regarding my chosen procedure (a Coronary CT Angiogram), she continued to provide thorough, reassuring answers. My intention was simply to undergo a non-invasive heart assessment at the age of 53—much like purchasing travel insurance, you prepare for the worst but hope for the best. Tracey reassured me that this was absolutely the right place for such an assessment. I had already enquired with two other providers, including Alliance Medical, but their responses felt robotic and impersonal. The level of genuine care here made all the difference. I also want to highlight the professionalism of the radiologist, who carried out the scan with great precision and made me feel completely at ease throughout the procedure. In addition, the nurse who took my blood samples three days prior to the scan was equally kind and professional—and the fact that these pre-scan blood tests were fully included in the cost was a significant and appreciated gesture. Dr. Gavin Lewis was the consultant who saw me both before and after the scan, with the consultation arranged on the same day. His explanation of the results was clear, calm, and reassuring. Both my wife and I left feeling confident about the future and grateful for the guidance he provided—including helpful advice on maintaining a healthy heart and speaking with my GP about medication adjustments. The final report arrived at my home within seven days, and a copy was also sent directly to my GP. My medication was promptly reviewed, updated, and delivered straight to my home. I am taking the time to write such a detailed review because they genuinely deserve it. They put real effort into caring for me, and I want to acknowledge that level of dedication. Highly recommended.

Dr Daniel Masud

Psychiatrist

We cannot express enough gratitude for the care, compassion, and commitment Dr Masud has shown towards my son and our family. From the very beginning, he brought a level of thoughtfulness, expertise, and genuine humanity that is exceptionally rare. Navigating the mental health system has been one of the most challenging experiences of our lives, but Dr Masud has been a constant source of clarity, reassurance, and support. He didn’t just go above and beyond - he became a lifeline for us. His careful assessment of my son, his willingness to think deeply about the right clinical pathway, and his unwavering dedication to ensuring my son received the help he urgently needed have been nothing short of extraordinary. At every step, he balanced professional rigour with kindness and empathy, always making us feel heard, supported, and understood. As parents, we often felt overwhelmed by a system that can be confusing and fragmented, yet Dr Masud stood firmly beside us throughout. He advocated for my son, guided us through crucial decisions, and made himself available in moments when we felt lost (even at 1am in the morning). His involvement quite literally changed the trajectory of my son’s care and gave us hope at a time when hope was in short supply. Dr Masud is a shining light in a very difficult landscape. We would recommend him wholeheartedly to any family in need of a clinician who is not only exceptionally skilled, but also profoundly caring. We will forever be grateful for what he has done for our son -and for us. We are only at the start of our journey, but we feel in safe hands knowing he is with us. Thank you.

Abbington House

Holistic Therapy, Psychiatry, + 1 more

Had a very warm welcoming at Abbington house, staff and peers were very nice. Room was nice, quite overwhelming to start with, with it being my first time at rehab. I then started to feel more comfortable with the help of the staff and my peers, putting me out of my comfort zone probably was the best thing they could of done otherwise I wouldn’t of been so open. Staff very accommodating, my therapist was very empathetic, I got on with her very well, opened up slowly but eventually we got there. I still feel I have stuff to work on, my co dependency and self love but I know that will come in time, from outside sources, just think they should not of mentioned that I would be getting DBT therapy whilst I was here as that was one of the selling points to me coming to Abbington house. The only other down side was prior to coming in I was told I would have at least one, one to one a week. But that did not happen for the the first 3 weeks, so felt a bit let down, so did my parents which they then raised there concerned to Mikey, who was quick to come up with 2 options to compensate this, which I thought was very good.

Ms Tahira Naeem

Obstetrician & Gynaecologist

I recently had an excellent experience during a telephone appointment with my doctor, and I couldn’t be happier with the care I received. Even over the phone, the doctor was warm, friendly, and incredibly knowledgeable. They communicated clearly and took the time to explain everything in a way that was easy to follow, making the entire conversation feel comfortable and reassuring. What impressed me most was how thorough they were despite it being a remote consultation. The doctor asked detailed, thoughtful questions to make sure it was completely safe for me to go ahead with treatment. I never felt rushed, and I was given plenty of clear, helpful information throughout the call. Their combination of professionalism, kindness, and careful attention left me feeling confident, well-informed, and genuinely happy with the experience.

Mr Feiran Wu

Orthopaedic Surgeon

I saw Mr Wu for my carpal tunnel syndrome which I had had for many years. I was just ignoring it as I didn’t want surgery. When I first saw him he was so professional and reassuring. I had my nerve conduction tests done and it demonstrated moderate carpal tunnel syndrome. I then assumed I could leave well alone and he very kindly and assertively said I should have surgery because if I left it the surgery might not be so successful. I had endoscopic surgery under a local block. The whole surgical experience was amazing. His whole theatre team were kind and efficient. My symptoms were cured immediately and I had my first good nights sleep for years. At 6 weeks the hand has healed so well and I’m even back to playing golf. The whole experience from beginning to end has been fabulous. Thankyou Mr Wu

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

It's two days since I had major surgery at St Hugh's hospital in Cleethorpes. I still find my eyes tearing up with gratitude at how well they have cared for me. Their consultants are of the highest calibre. And all the staff on the wards, from nurses through to the kitchen, are a joy to witness. Their happiness at work permeates through every nook and cranny. They have looked after not just my body, but my emotions and my dignity. Major surgery is always stressful, but the aftercare I had at St Hugh's has given me a headstart in my recovery. All credit too, to the wise and judicious management in the background. Only good managers could maintain a team who are so united and happy in their jobs. Thank you, thank you, thank you.

Mr Okechukwu Okonkwo

ENT Surgeon

I recently had a septoplasty and polyp removal carried out by Mr Okonkwo, and I couldn’t be happier with the results. I had suffered from recurring sinus blockages and infections for many years, but just four weeks after surgery the difference is incredible. I can smell again, breathe freely through my nose, and even my speech has improved as I’m no longer sounding nasal. The operation itself was straightforward and done as day surgery. I felt very well looked after throughout, woke up with minimal discomfort, and my recovery has been smooth. I’m truly grateful for the care I received and would highly recommend Mr Okonkwo to anyone experiencing similar sinus issues.

OCL Vision Elstree

Cosmetic (Aesthetic) Medicine, Ophthalmology

I am so happy with my experience, as you know I was very concerned as my mother had a bad experience, but I received the most absolute best experience with you, Masara, From the moment I walked in, the staff were super friendly and made me feel at ease. You are an amazing eye surgeon – incredible skills, you explained everything clearly, and made me feel super comfortable throughout the whole process. Your attention to detail and care is second to none. The facilities at OCL Vision are also top quality, and the whole team made sure I was looked after. I couldn't recommend Dr. Masara Laginaf and OCL Vision more! 😊 Thank you so much for your care!

Mr Joshua Lee

Orthopaedic Surgeon

Joshua explained to procedure, the importance of the follow on post surgery and also took the time to explain how to use the brace that I was required to use as part of my recovery. It was extremely kind of Joshua to also take the time to speak to my wife and explain the procedure, then updated her on how the operation went. He is excellent and both my wife (Joshua undertook a two full knee replacements) and I feel very fortunate to have Joshua as both our surgeon and specialist. To put this all into context I was referred to a specialist at another hospital, prior to Joshua, and four weeks later I've still not been contacted by them!

Paediatric Diagnostics

Gastroenterology, Diagnostics & Testing, + 5 more

Extremely impressive level of care. My husband arrived for a scheduled appointment with our two daughters. The little one did not have an appointment, but had felt unwell during the night. The staff were able to see her and treat her immediately. She would otherwise have had a very difficult time of it, and we were incredibly grateful for their care and attention. Amazing staff (Daniela, Semi) and doctors!!! Doctor Liong Mee Hi was wonderful with our daughter, prescribing the right mix of things to help get her back on track immediately. Very impressive!

Mr Rehan Salim

Fertility Medicine, Obstetrician & Gynaecologist

Mr Rehan Salim has been amazing and exceptional consultant through our IVF journey. After meeting him for the first time, we felt safe, he could be trusted and will care for us. He was very professional, through explanations and empathic approach gave us confidence throughout the entire treatment. The clinic staff were also very supportive, caring, and organised. We would highly recommend the clinic to anyone seeking fertility care.

Harley Street Hearing

Audiology, Ear Care

The team at Harley Street Hearing are well organized and friendly. They also communicate and reach out well with their 'Hear Say' newsletter which contains useful information to support people with hearing loss. They also hold networking events so we can meet and be inspired by others that are also experiencing hearing loss. They have built a constructive supportive community.

Brain Health Clinic

Clinical Psychology, Neurology, + 1 more

Treatment from the dr changed my husbands life…he has suffered many years with his mental state until we found dr mohan who took time to listen and diagnose his health and prescribed the correct medicine ….medicine that allows him to live a normal happy life….Vicky is exceptional with all her correspondence making sure prescription on time…..forever grateful we found them .

Southside Medical Private Clinic

Child & Adolescent Psychiatry, Audiovestibular Medicine, + 7 more

I was able to book an appointment in the morning for later on the same date. I was very impressed with the clinic and Dr Oates. He took time to listen to me before giving his diagnosis and then outlining my treatment options going ahead. I was very pleased with how things went and would definitely recommend Southside Medical to others.

Miss Samantha Williams

Breast Surgeon

Miss Williams always puts me at my ease, is very kind and takes me seriously- most reassuring. The operation has indeed been life-changing, As big procedure to undertake but I had every confidence in Miss Williams and am so delighted with the results. Miss Williams has been very reassuring and follow-up care has been excellent.

Dr. Devinder Bansi

Gastroenterologist

Dr Bansi is a thoroughly professional and approachable Doctor. He has been very kind, thoughtful and showed fast response. He is also very tactful and mindful of how he delivers test results. This was very much appreciated. His assistant Lara is also very professional and very fast to return to you with any queries.