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Mr Jonathan R. A. Phillips

Orthopaedic Surgeon

I am so impressed and grateful with the service you provide. I can not fault anything at all! The running of your clinic was exceptional. On my recent appointment with you, I got stuck in heavy traffic and was 15 min late. I was so worried I would miss my appointment. I phoned the reception team to let them know and they were so helpful and put my mind at rest and said they would let you know and to still attend my appointment. On arrival you called me into your treatment room and again made me feel at ease. I received my treatment and you made me feel that the time constraint was not a problem. Sadly not the experience in the NHS. Your clinical care was outstanding and your manner was so refreshingly and reassuringly appreciated. We also discussed that you see some of my patients from the Lower limb service. You have given me your secretary’s email and if ever we require any advice with any of our complexed patients re infection you would be happy for us to contact you. Gold standard care throughout, thank you!

Mr Giles Stafford

Orthopaedic Surgeon

Less than 3 weeks from the op I am still amazed how smooth and well it's all gone.. I am walking unaided at home and with one crutch outside. There is hardly any pain although still considerable swelling (normal at this stage). What can I say, for me the man is a magician, apart form being a really lovely person. I chose Mr Stafford after seeing at least three other surgeons over the last 3 years and that was the best decision I ever made. The second best was to book 7 days post op rehab in the Wellington North, which included hydrotherapy which I continue as an outpatient. The team is fantastic. I also recommend you watch and follow Mr Stafford's videos where he demonstrates pre-op an post-op exercises. I guarantee you won't find a better pair of legs on the entire YouTube!

Dr Athina Zakynthinaki

Psychiatrist

My teen daughter has been under the care of Dr Zakynthinaki for the last 3 months for autistic burnout alongside low mood and anxiety. Dr Zakynthinaki has been wonderful in so many ways - she's empathetic with my daughter and with me, she listens and she's been incredibly responsive to our questions. She explains things so well and in a lot of detail, which I really appreciate. It's so refreshing to come across a specialist who's willing to work with a patient so diligently and with so much care - who can offer not only the clinical experience, but is also very patient-focussed. I feel we are both seen and heard by her. If you are looking for support for your child / adolescent, particularly if they are neurodiverse, I wouldn't hesitate to recommend Dr Zakynthinaki!

Kidswell Health

Child & Adolescent Psychiatry, Endocrinology & Diabetes, + 3 more

I recently took my 3-year-old to Kidswell when he was feeling unwell, and we had an excellent experience from start to finish. We were able to get a same-day appointment, which was excellent. The reception staff were warm, welcoming, and very helpful. The facilities are clearly designed with kids and their parents in mind—bright, comfortable, and reassuring. The doctor who saw us was efficient, thorough, and great with my son, taking the time to make sure we understood everything. The rooms were spotless and well-organized, which added to the sense of calm during a stressful moment. Overall, a very positive and reassuring experience. Highly recommend this clinic for anyone seeking quality care for their children

OSD Healthcare

Pain Management, Breast Surgery, + 47 more

I was seen at breast clinic as a precautionary investigation I was nervous but I was met with such friendly natural staff which instantlymmade me feel at ease i was checked by the Dr then sent for a mammogram and then aent for an Uktrasound scan I am pleased to report that everything was normal and no concerns I thanked the dr profusely when he told me that everything was normal and i spoke highly to him about my having all the results within the time i was there I cannot thank you enough and thank the NHS for sending me there as I would not have ever wanted to wait for breast cancer screening results so to have them on the same night was so reassuring Thank you a nmillion times S

HCA Healthcare UK The Harley Street Clinic

Gastroenterology, Obstetrics & Gynaecology, + 9 more

The toilets were yet again filthy. For the second time I complained. I appreciate that nothing will change, but I discussed not only with the nurse, but also with front desk that the hygiene level was very low indeed. In a private facility this is a disgrace. Further, I found that any details given on a prior visit had not updated onto the current registration form. While I came in after 6.30 pm, i have seen the awful queues for registration at earlier times. Your reception person was on his own and was also on his own on the prior visit, and the paperwork took far too long. You need more than one person on the front desk. Overall, the clinic is poor.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The receptionist and the nurse were lovely. However, the consultant made me feel like I wasn’t heard at all, I didn’t really get to talk about anything I wanted to talk about because every time I tried to I was cut off and told I would have to speak to someone else about that but I was confused as I was speaking about the issue I was there for. I also felt like I was penalised for my gp making a mistake and did feel very uncomfortable by the end of the consultation. Which made me quite sad as this is an issue I’ve been dealing with for a couple of years and I feel like I’m still getting no where with it.

Mr Kartik Logishetty

Orthopaedic Surgeon

My Logishetty has been amazing throughout the whole process. I am only 25 and was extremely nervous if having the hip replacement surgery and he put me at ease explaining the options and why the replacement was our best option. Everyone involved with my care was excellent and made the whole experience stress free. The only issue I have had with this process is the length of the waiting list for the surgery

Mrs Claire Mills

Physiotherapist

I was referred to Claire for physio as I have been suffering from bad back pain from around 20 weeks pregnant. Claire is so knowledgeable and really took the time to figure out what was going on and explain it clearly. I’m not sure how I would have got through the last few months without these sessions and the exercises to do at home so the biggest thank you!

London Bridge Sports Medicine

Sports & Exercise Medicine

I saw Dr Lewis Raiman and he was great. Very welcoming, listening and providing detailed explanation on diagnostic and treatment. I really felt that he is knowledgeable and experienced and felt in great hands. Even as he was doing the scan, he took time to explain to me what I was looking at and where we could see the inflammation. I recommend !

The National Heart Clinic

Cardiology

The best doctor and Angel is Dr. Francesco Lo Monaco is an exceptional cardiologist and a remarkable human being, truly like a living angel. His kind support, prompt appointments, and compassionate care have been nothing short of extraordinary. Words cannot fully express my gratitude for all that he has done. His efforts are deeply appreciated.

Associate Professor Alex Day

Ophthalmologist

I was welcomed and guided throughout by his assistant Aurelia Larca a very pleasant and competent young lady who made me feel at home within the clinical surroundings, as a preamble to meeting Prof.Alex Day who had been recommended to me by a neighbour and who provided indeed a very matter of fact explanation/suggestion as to my operation.

Foot Factor

Orthotics, Podiatry

Recently had some orthotic insoles made here. I felt that I was given time to go through my issues and that the impact the insoles would have was thoroughly explained. 3 weeks later and my feet are already in heaven! Yes, it is expensive but I wish I had taken the plunge years ago! I thoroughly recommend Foot Factor.

Mr Dimitri Yanni

Orthopaedic Surgeon

All the appointments with Mr Yanni were no more than 10 minutes and he apologised when he realised we had travelled from London (a round trip of 140 miles) and the meeting could have been handled via a telephone call. Mr Yanni was always professional and pleasant and at pains to allay any worries I might have had.

Mr Stephen Dalgleish

Orthopaedic Surgeon

Excellent experience with Mr Dalgleish from initial meeting through to follow up appointment after my surgery. Everything was clearly explained and any questions answered. Mr Dalgleish will be my first call should I need any surgeries in the future. He is also a very pleasant and energising person.

Deanbrook Practice

General Practice (GP)

The experience of seeing the doctor was night and day in comparison to my experience with my local GP. She took time to listen, consider all my symptoms, complete a full review. I felt confident in her response and suggestions to what the issue I have is. I will continue any further GP visits here.