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London Trusted Therapy Harley Street

Clinical Psychology, Hypnotherapy, + 1 more

⭐⭐⭐⭐⭐ 5/5 — Exceptional Experience at London Trusted Therapy, Harley Street My recent visit to London Trusted Therapy on Harley Street was an experience that genuinely stood out for its professionalism, warmth, and depth of care. From the moment I stepped inside, the environment felt calm and thoughtfully designed, creating a sense of safety that made it easy to settle in. The reception area was quiet, classy and elegant, and the overall atmosphere conveyed a level of respect and attentiveness that immediately put me at ease. What truly elevated the experience was my session with Dr. Olena Edwards. Her approach combines exceptional clinical expertise with a rare ability to connect on a human level. Throughout the session, she listened with genuine presence, care and offered insights that were both clear and deeply resonant. Dr. Edwards has a remarkable talent for explaining complex emotional patterns in a way that feels accessible and empowering. Rather than offering generic guidance, she tailored the conversation to my specific concerns, helping me understand not just what I was feeling, but why — and what meaningful steps I could take moving forward. It’s evident that she brings both skill and heart to her work, and that combination makes a profound difference. The setting itself further enhanced the experience. The clinic is beautifully maintained — discreet, peaceful, and spotless. It’s the kind of space where you can slow down, breathe, and focus entirely on yourself without distraction. That sense of privacy and comfort made it easier to open up and engage fully in the session, and it reflects the high standards the practice upholds. Dr. Edwards is exceptional in her field, and I have yet to meet anyone whose expertise and compassion surpass hers. She brings a rare combination of skill, sincerity, and genuine humanity to her work. Her passion for her craft is evident in every interaction, and she approaches each session with openness and heartfelt dedication. She is deeply committed to helping you understand your challenges and supporting you through them with clarity and care. Overall, my experience at London Trusted Therapy was outstanding. The combination of a serene setting, a highly professional team, and the exceptional care provided by Dr. Edwards creates a therapeutic environment that feels both modern and deeply human. Whether you’re new to therapy or returning after some time, this clinic offers a level of support and expertise that truly stands out.

Freedom Vision - Gloucester

Ophthalmology

I have had Cataract operations to both eyes January-March 2025. Things didn't start well when the Surgeon, in a 'telephone consultation' with me, committed to a price for the new lenses I would get. This was later overruled by the Management who told me the Surgeon didn't have the authority to agree a price with me. So I had to pay quite a bit more than I was originally told. As in some £400 per eye more. Amusing to observe how the 'care' (on the NHS, but sub-contracted to this private business) was promoted as being 'Exactly the same as Private Medical Care'. Oh no it wasn't ...it was much better. Once I was flagged up as 'potentially suitable for a PRIVATE operation' using Implants that were 'Not available on the NHS' I was treated very different. Previously done examinations were repeated 'to be sure'. Does that mean they are not sure if you are a NHS Patient? ;). Additional examinations 'not available on the NHS' were done. Am I being unfair? A short review would just say this: *Generally excellent professional friendly staff. * Medical care excellent. But.... Appointment waiting times need reviewing - I have always had to wait at least 45 min, sometimes more than on hour, before being seen. Why? If you depend on a relative or friend to drop you off and pick you up it sometimes got a bit difficult: Is this appointment going to take 30 Min, or 4 hours? Nobody knows. Admin/organization sometimes a bit confused - Why did I get an email survey for my right eye, and not for my left? Waiting in the corridor between different checks in different rooms a bit of a hit and miss - staff running around, folders being handed over, people sitting and waiting being missed, the order in which things were done got a bit confused sometimes, patients reminding passing nurses that others who arrived after them were seen before them. But all with good humor! But, in the end, I can see excellent again with both eyes - and that is what is really important.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

I had two excellent experiences at the Cleveland yesterday. First Norman did the most thorough and careful echocardiogram. He took endless trouble so as to give the cardiologist views of my heart and its valves from every angle and perspective. The cardiologist was most impressed and helped by all the additional information this gave him. Dr Sam Dawkins, my cardiologist told me and showed me by using these images how well the TAVI and the reduction of the septum are working as they have not only hugely improved flow through my aortic valve but also through my mitral valve. Dr Dawkins is a brilliant cardiologist and an amazing thinker. I was faced with open heart surgery to replace two valves and excision of thickened areas of heart muscle; a very risky operation with a long and maybe unsuccessful period of recovery. Dr Dawkins devised the novel procedures he carried out on me on 24/10/24. The success of this is totally down to his skill and the trouble he took. He was excellently supported by the doctors and staff of the Cleveland during the operation. I hope he is able to share the knowledge of my operation with other cardiologists so more patients can avoid open heart surgery and be given back their health the way I was. Thank you Dr Dawkins

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

The Portland Hospital truly felt like a five-star hotel combined with exceptional medical care. From the moment we arrived, everything was calm, organised, and incredibly well run, making what can be an overwhelming experience feel reassuring and even enjoyable. The facilities are outstanding, the rooms are beautiful, and the level of comfort is unmatched — but what really makes The Portland special is the people. The care we received from the midwifery team was absolutely exceptional. In particular, midwives/nurses Lucy and Anna were truly wonderful. They were kind, attentive, reassuring, and incredibly supportive, always taking the time to check in, explain everything, and make us feel completely cared for. Their warmth and professionalism made such a difference to our experience and helped us feel confident and supported every step of the way. The aftercare was equally impressive, with genuine attention to both mother and baby. Every member of staff went above and beyond, and nothing ever felt rushed. We are so grateful for the outstanding care we received and would highly recommend The Portland Hospital to anyone looking for exceptional maternity care in a calm, luxurious, and supportive environment.

Unblocked Thinking

Coaching

I began working with Jo shortly after receiving my autism diagnosis at the age of 45. At the time, I was already an experienced practitioner, but I was navigating a new understanding of myself while continuing to work at a high professional level. Jo’s mentoring was genuinely transformative. Through her insight, strategies, and lived understanding, Jo helped me to recognise who I am, clearly identify my strengths, and understand that I am not deficient. She supported me in developing the confidence and language to advocate for myself, to understand the reasonable adjustments I was entitled to, and, crucially, how to ask for them effectively. The impact of Jo’s work with me went far beyond personal insight. By applying the strategies and approaches she shared, I not only progressed professionally; I was promoted first to a senior role and then to Service Lead. Jo helped me align my authentic self with my professional practice, strengthening both my leadership and my effectiveness. Jo’s mentoring has had a lasting impact on my confidence, my career, and my sense of self. Her support was empowering, affirming, and deeply respectful, and I cannot overstate the value of what she helped me achieve.

Weymouth Street Hospital

Breast Surgery, Obstetrics & Gynaecology, + 12 more

I am so thrilled with my experience at Weymouth Street Hospital, London, after having had cataracts removed in both of my eyes, by Mr Hove of Blue Fin Vision. I can see clearly now, both distance and close up, reading, computer etc, etc.. ; no need for any glasses. Mr Hove is truly amazing - so caring, kind and professional. He explained everything to me in my assessment on Monday 8th December, in Chelmsford and actually had the operation in such a short time - Thursday 11th December! I am a new person now ! Doctor Carlos, the anesthetist, was also so kind and caring. I felt thoroughly at ease for my operation. Many, many thanks to everybody, including the kind nurse. My husband and I were both given a delicious meal afterwards, which was really appreciated - so welcome. Thank you very, very much for everything, everybody

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

There are only good things to be said about Vermillion. From the friendly welcome on reception on my first\every visit, through the countless appointments with orthodontics, prosthodontics, hygiene and x-ray, everyone and everything was spot on. The coordination and communication between the different departments through the course of my 17 months of treatment was super professional and the outcome is nothing sort of exceptional. Special shout out to Chris for getting my teeth in fantastic shape for the prosthodontics and to Photini for the wizardry she demonstrated with the rebuilding work. I was honestly lost for words when I seen my renovated smile for the first time. Additional thanks to Michaela in hygiene for the whitening, to dental nurse Lucy and to Rachael and Gemma for coordinating it all.

Bright Futures Health

Paediatrics

We first saw Dr Burmester when our son was dealing with a prolonged series of illnesses. She was extremely thorough with her diagnostics, explained everything to us very clearly, and guided his recovery in a way that made us feel calm, reassured, and well supported throughout a very stressful time. She was also incredibly generous with her time, answering multiple follow-up questions via email, which was immensely comforting for us as anxious parents. We have been seeing her for over six months now and I would highly recommend her — she is knowledgeable, caring, and someone we trust completely with our child’s care. I would also like to mention Sophie, the clinic manager, who is consistently helpful, professional, and responsive, making the overall experience at the clinic even better.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

This was a follow-up appointment. It should have been after 2 weeks but because the practitioner works very part-time this wasn’t possible. She then said I should have been in sooner! Treatment not as successful as with past practitioners before we moved to this area (I had brought records to first appointment but she had suggested a different approach). Further treatment offered on the day of the follow-up but I felt the practitioner was getting very defensive and I was losing confidence, so I declined. When I was waiting to go in someone else was trying to book a follow-up appointment. When she couldn’t get one desk staff said it probably didn’t matter as most people don’t need it! This clinic suits me location wise but unfortunately this wasn’t a great experience so I won’t go back.

Mrs Rachel Sherriff

Acupuncturist

I’d felt very lost before coming to the Fertility Suite with the frustration of not understanding why we weren’t conceiving with our second child and also experiencing loss. The fertility suite was amazing. I have Jen for my treatments who is so wonderful. I’m feeling such a massive difference both physically and emotionally since I started treatment and it turns out I have a thyroid issue which may be the cause of everything. It was Jen who noticed the signs and pushed for me to have it checked. Thank you to the fertility suite for holding my hand through all of this and for your advocacy. I wish more women knew about this, it fills such a gap in the fertility world.

Dr Shakil Rahman

Respiratory Doctor

I have been a patient of Dr Rahman for over 20 years. He always takes time to see one and one never feels rushed. He explain's your condition and treatment. Although I have seen Dr Rahman due to a respiratory condition he takes a holistic approach and has saved my life when I had kidney failure and a rare auto immune illness. I have the utmost respect for Dr Rahman and have been so lucky to have him treat me. I would highly recommend Dr Rahman to anyone. I should also add his PA Emma is also exceptional and she has helped me dealing with hospitals and my medical insurers.

Deben Private GP Services

General Practice (GP)

The Deben private GP service was thoughtful and reassuring throughout. Treatment was prescribed promptly in anticipation of a potentially serious issue, with careful and attentive follow-up, and an appropriate referral arranged swiftly. The doctor listened closely, showed genuine empathy, and took time to understand how the symptoms were affecting overall wellbeing. There was no sense of being rushed, and everything was explained clearly and calmly. Overall, Deben delivered a supportive, patient-centred experience - calm, kind, and reassuring from start to finish.

Newmedica Newcastle

Ophthalmology

Anxiety naturally precedes any medical appointment, especially when such delicate procedures are planned. Lucy Clarke and her team assuaged my every concern, from first consultation to walking out after my operation. I cannot praise Newmedica Newcastle enough for their care and professionalism over my direct brow lift, I left the clinic in a state of elated gratitude…..much like the man in John 9, Jesus healed his sight with mud and spit, thankfully ophthalmological techniques have advanced greatly these past 2000 years. Thank you Lucy and Newmedica.

Mr Nahor Garcia

Physiotherapist

I had a great experience with Nahor after fracturing my wrist in a football accident. From the very first session, Nahor was professional, reassuring, and really took the time to explain the recovery process. The treatment was well adapted to my injury and progressed at the right pace, which helped me regain strength and mobility with confidence. He’s very knowledgeable, encouraging, and genuinely cares about his patients’ recovery. I highly recommend Nahor to anyone looking for an excellent physiotherapist, especially after a sports injury

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

My appointment with Mr Philip Ahrens was convenient and went smoothly. All the reception staff at Portland Place were friendly and efficient. Dr Lee who and his assistant (Ahmed?) who carried out the ultrasound scan of my shoulder and the delivery of the steroid injection were first class. I have been treated by Mr Ahrens on two previous occasions - 2005 and 2010 - so I knew that he was the specialist I wanted to see on this occasion. Almost one week on and I am feeling the positive effects of my visit last Tuesday.

Dr Duncan Birth

Obstetrics & Gynaecology

I traveled from a different country to be under the care of Dr Keith Duncan and this was the best decision my husband and I made. From the very day go, Dr Duncan’s professional skills managed my pregnancy journey so well. Having had a traumatic past experience, I must say that Dr Duncan is filled with compassion and empathy. Not only is he an excellent Dr, he is an amazing human being. I would travel from miles and miles away to seek this kind of medical treatment in the future again. Thank you Dr Duncan.