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Mr Arun Prasath Shanmuganandan

General Surgeon

I cannot thank Dr Arun Shanmugandan enough for his diligent assessment and treatment. My condition was severe requiring multiple procedures under sedation as well surgery under general anaesthetic each completed by Arun. Arun has been exceptional in ensuring the issues were resolved completely. Even picking up on an irregularity in my blood results which led to finding an unrelated issue with my parathyroid gland. This has now also been resolved following Aruns referral, which I was also very extremely pleased with. Aruns patience and bedside manner are second to none, ensuring I understood each process every step of the way. As a 41 year old woman I was horrified to find I had so many health issues happening at once. However, Arun was able to resolve each of them in less than 6 months giving me confidence in my health moving forward. I feel 10 times better, I have so much more energy and a new lease for life. Thank you so much to Arun and his amazing team for all you have done, it has truly been life changing for me .

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

I was extremely happy with the hospital and the level of care I received. From the moment I arrived, all of the nurses and staff were kind, professional, and incredibly attentive. I felt genuinely well looked after at every stage before and after surgery. The nursing team made me feel comfortable, reassured, and supported, always checking in on me and making sure I had everything I needed. Their calm and caring approach made a big difference and helped me feel at ease throughout my stay. The hospital environment was clean, well organised, and very reassuring, and the overall standard of care was excellent. I am truly grateful to the entire team and would highly recommend this hospital to anyone undergoing treatment or surgery.

Newmedica Leicester

Ophthalmology

From the moment I arrived at reception until I left at the end of my assessment I was treated really well. Reception staff were really friendly and respectful and explained the paperwork to be completed and assured me that the wait would not be too long. I was called within 5 minutes by the first nurse who carried out all the necessary basic checks explaining everything really clearly. She then sent me back to the waiting area until the doctors were ready to do the final assessment again I only waited about 5 minutes before I was called to the examination room. The doctor explained really clearly what all the tests were for and what would happen when the procedure was to be done. A very pleasant experience from start to finish

Mr Davide Patrini

Cardiothoracic Surgeon

Mr Patrini is an outstanding surgeon and a genuinely caring doctor. From my first consultation through to post-operative follow-up, I felt fully supported and well informed at every stage. He explained my condition and the treatment options clearly and honestly, taking the time to answer questions and ensuring I felt confident in the decisions being made. The surgery went extremely well, and the aftercare was excellent, with ongoing availability and attention not only to me but also to my family. A highly skilled professional with a calm, reassuring manner. I would recommend Mr Patrini without hesitation.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

It took about 2-3 mins to take my bloods. My appointment was at 9am. I booked it on purpose so I could make it to work on time. I mean, even NHS takes blood in under 10 mins when you have an appointment. I organised childcare so I could leave the house earlier and be on time. I arrived on time and waited for 20 mins!!!! I was late to work. I don’t understand how that can be. If I had an appointment in the evening I can see how one or two people being late would have a knock off effect on time. But not at 9am!

Mr James Robinson

Orthopaedic Surgeon

I have been treated by Mr James Robinson for partial knee replacements on both knees & this visit was for the 1 year post op check up on the right knee. Mr Robinson is very friendly and immediately puts me at ease- this has been the case for the past (almost) 2 years since I started this journey. I feel that I come away from my appointments with total reassurance that he has given the best possible treatment- it does feel as if I am his only patient with the time and rapport that we have!

Mr Brendan Gallagher

Obstetrician & Gynaecologist

I am writing this as an NHS patient and I can’t speak highly enough of the care, kindness and consideration that I received from the moment I arrived at the hospital. Mr Gallagher was thorough, clear in explaining the treatment options available and their potential benefits and drawbacks. He gave me time to ask questions which he answered patiently and with clarity. I feel confident that if I have any concerns or worries I will be heard and I know that I can ask advice at any point.

Dr. Abhinav (Abs) Gupta

Gastroenterologist

I have recently undergone an EMR, endoscopies and biopsies with Dr Gupta. Throughout these treatments over the past six months Dr Gupta has been really kind and caring as well as informative. I always felt he had my best interests at heart and this made me have confidence in the process. I felt very safe and cared for in the hospital where I was treated by Dr Gupta and this made everything much more bearable.

Harley Street Hearing

Audiology, Ear Care

My second visit to the Harley Street Hearing clinic and I found everything just as professional as the first time. I have worn Lyric aids for many years but struggled to get them locally after my audiologist decided that it wasn't cost effective for them to offer the service. The service from Lerissa was top class - she told me so much more about the product than I've heard elsewhere.

Joint Reaction

Orthopaedic Surgery

I was sadly given some very upsetting news that Mr Thomas would not be able to help my condition and that I would have paralysis for life. Mr Thomas delivered this news in the most respectful manner and took the time to answer all of my questions during the appointment and afterwards. He explained everything in great depth, and I truly appreciated the time and care he gave

Quality Dental : Horsham

Dentistry

This was a visit for a small filling. I was apprehensive as usual at the thought of a dentist appointment, but i was made to feel at ease by the friendly staff. The wait time was very short on this day and the whole treatment from start to finish was quick and pain free. The dentist Levi and his assistant were very relaxed, friendly and professional. Thank you

Dr. Baldeep Sidhu

Cardiologist

Saw Dr Sidhu in CUH cardiology dept today. As usual he was friendly and explained everything that was happening to me and the way forward. I don’t always take in everything that is being said to me but Dr Sidhu is always happy to go back over any area that I haven’t grasped immediately. I always find him very approachable and puts me at my ease.

Dr Alisha Esmail

General Practitioner

I recently saw Dr Esmail for a smear test and I can’t say how refreshing the experience was. As someone who has vaginismus and persistent hpv, I’d been worried about it for quite a long time. She explained what was happening at every step, gave me the space to stop when I needed and was so reassuring and warm. Can’t recommend Dr Esmail enough!

᠎ Karen Laler

Dietitian

We visited Karen at UCLH and had such a wonderful experience. Karen was so kind, warm, yet professional and clear. She suggested some fantastic supplementary reading which we have looked at. The nurse that administered her prick test was also brilliant. We were treated with incredible kindness and left feeling informed and very satisfied.

Nuffield Health Leicester Hospital

The experience was very good. However it would be very helpful if X-Ray, MRIs, were confirmed with a text., including date and time of appointment. Also Outpatient reminders do not include the actual time of the appointment and with whom which again would be extremely helpful and may well reduce number of missed appointments.

Equilibria Health

Psychology, Psychotherapy

I would say my experience was terrifying to start with but through time the experience became enjoyable and I took a lot out of each session it’s hard to find fault with the treatment I’ve received from Corinne and would say 10/10 it’s helped me no end to cope with my mental health which I used to look at as a sign of weakness