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HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

As I am not a well person and a wheelchair user, the wait was longer due to my health and help to get out. The staff were very understanding around this. I found though, beyond reception the phone system was not the easiest due to the very short length of time given to leave your message, which for people who are disabled, so not the fastest just basic messages of name, number, DOB plus short message, it frequently cut off before you had finished. Beyond that, it was a pleasant experience as it was the least painful steroid injection I'd had to date and I did let the consultant know that. The staff were helpful and accommodating as a wheelchair user plus self employed PA we know we take up space, so not the easiest inside a small room. Thankfully I can still transfer which helps so I can fold the wheelchair up once on to the couch. The staff were very helpful around my safety doing so which is always really appreciated. Please thank them for me.

Diverse Minds Clinic

Psychiatry

I had a combined ASD/ADHD appointment at Diverse Minds Clinic and am very pleased with the results. I had to fill out various surveys prior to the session, which was quite challenging. However, the sacrifice was worthwhile because Dr. Cappai placed me at ease and understood my difficulties. It was a wonderful experience to finally feel heard. Diverse Minds Clinic provides excellent service. They respond immediately, and they do everything they can to help you. The administrative personnel has been really helpful, going above and above to assist me with the forms where I was experiencing issues. Dr. Cappai also organised a free phone call with me before to my appointment, which I thought was impressive. I plan to continue working with Dr Cappai during the titration period and possibly in the future. Highly recommended.

Spire Bristol Hospital

Breast Surgery, Cardiology, + 18 more

The administrative processes are not always easy to naviagate but the staff at the hospital are professional and helpful. Staff on reception seem well briefed on what information is needed from patients. Clinical staff - both on the wards and in the CT scanning teams were professional and reassuring. It would be useful - for people accompanying a patient for a procedure - to have some information about facilities available to them. I was at the hospital for 12 hours and the only way to get something to eat was to go out of the hopsital to buy it. It would have been helpful to have some catering available on site - if only by machine.

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I understand went a procedure at Kingsbridge hospital Ballykelly. From my first appointment I was treated with care and respect. The staff were very friendly and helpful. My appointment prompt and quick. All question and queries I had where answered in a matter I could understand. On the morning of my procedure the room I was given was clean and bright. Staff were very attentive and made me feel at ease. After the op try he staff where always near taking vitals and super attentive. The staff and doctors made my stay comfortable and mostly pain free.

The Dental Clinic Portishead

Dentistry

It was an emergency appointment to deal with an infected tooth. All the staff were friendly and sympathetic and the dentist dealt with my problem, promptly and efficiently. The state of my tooth was examined and X-rayed and I was given the best options for treating it. I agreed my tooth should be extracted and I was given clear instructions on the post procedure care. The next day the receptionist rang me to ask if I was OK and to remind me I could contact the practice if I had any queries or after effects.

Hair Medics UK

Dermatology

I have been purchasing my Hair Medication from Hair Medics UK for the last 3 + years! All I can say is not only is the custom Minoxidil Formula better than anything else I have ever found on the market... The team over at Hair Medics UK are incredibly understanding and take a professional, proactive approach to Hair Loss. Any anxiety that I once had surrounding Hair Loss has been relieved and I couldn't thank these guys enough! I couldn't recommend Hair Medics UK enough :)

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

I had a google meets with Frankie. She was very empathetic, as understandably the conversation was a very emotional and reflective experience for me. That said, the patience and tone in which Frankie approached the questions directed at me was always in a professional and kind tone. Time was allowed for breaks and the whole process was clear as to where and what was required. Frankie was lovely and put me at ease.

Avenues

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

I am so so pleased with the exceptional service from Avenues. I can’t recommend them enough. Every single staff member I have met during my journey have moved me with their kindness. I’ve never felt so valued when receiving a service before. They are always ready to answer any of your questions, and are happy to give you the time you need to feel reassured. I’m so glad to have discovered them through TikTok!

Mr Kenan Dehne

Orthopaedic Surgeon

Excellent all round, professional and informative throughout, pre op all made very clear and felt time taken to ensure I knew what to expect. Clearly an excellent surgeon who is very experienced and after 12 weeks the “proof is in the pudding “ as they say. I am thoroughly impressed with the progress and outcomes to date. A heart felt thank you. You are in excellent safe hands with Mr Kenan Dehne! 😎

Dr. Udit Mittal

Gastroenterologist

Dr Mittal has a very calm and thoughtful manner which immediately puts you at ease. What stood out for me was how carefully he listened before explaining things in a way that actually made sense. He didn’t jump to conclusions and took time to join everything together. I left the consultation feeling reassured, informed, and confident about the plan.

Professor Stuart Winter

ENT Surgeon

My mum was seen by Professor Winter and he performed surgery to cure her pharyngeal pouch.He was clear in his communication with my mum .A few months later and we are back in hospital at a follow up appointment.Her condition has improved after surgery and we are reassured by Professor Winter that if problems do re occur we can always get in touch.

Professor Keir Edward Lewis

General (Internal) Medicine, Respiratory Doctor

I recently attended a very helpful consultation with Professor Lewis. His manner was very personable and nothing about the appointment was rushed. Explanations were thorough and clear and tests resulted in a definitive diagnosis. A treatment plan was agreed and a follow-up appointment arranged. Professor Lewis is a most impressive consultant.

Professor Yogesh Bajaj

ENT Surgeon

I was sent to see Professor Bajaj due to chocking problems especially of a night-time. He sent me for a MRI and ct scan which showed i had a goitre but the tests also picked up a nodule in my left lung. Thanks to this i am to have biopsies on my lungs in the new year. My goitre is benign.

Mr Surendra Patnaik

Orthopaedic Surgeon

I felt very comfortable talking to the Doctor about my knee and how worried I was about it and he reassured me to take care and time to heal the knee properly, I think all Staff and Doctors were amazing and would like to thank them all so much, Happy Christmas to you all, Mr Stephen M

Dr Arshad Siddiqui

Oral & Maxillofacial Surgeon

Dr Saddiqui, as always, at all my appointments over the last 10 months, has been totally professional. Dr Siddiqui has a perfect manner, discussing my case with sensitivity, care and empathy. Exactly what I needed when dealing with the shock of hearing I had Cancer.

Mr Jan Herzog

Orthopaedic Surgeon

Mr. Hurt song is both knowledgeable a good communicator and concise. His skill and knowledge comes across in his confidence and calm manner. I found to be a most satisfactory consultants to deal with an a doctor with really integrity regarding his patient’s health.