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Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

This was my first colonoscopy procedure so I didn’t know what to expect and was quite anxious. Looking at the patient reviews on this site beforehand really helped me so I wanted to add my own comments here as well. The 2 day preparation for my late afternoon procedure (fasting and drinking the cleansing medication) was actually the worst part, however I followed the instructions and kept myself very hydrated throughout, that along with a couple of boiled sweets in the last couple of hours to stop the hunger pangs really helped. The clinic staff were all really friendly and helpful from the moment I arrived and talked me through the process throughout so I knew what to expect. I had sedation for the procedure itself which was completely painless, and I got the results quickly. At all times my wellbeing was prioritised by the staff, with 1 to 1 nursing and a very welcome drink and biscuit afterwards. Special thanks from me to Roberta and Dr Khan, and my aftercare nurse whose name I forgot (sorry!)

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Needed a routine hernia operation, didn't want to wait 4–6 months, chose Royal Free Private Patients based on surgeon's online profile and because profits go to NHS; also I have been an NHS patient at RF. Was seen quickly for initial consultation and got surgery appointment when I wanted it. Mr Iype did a tidy job of the surgery, I am now recuperating with no complications so far and very little pain. Anaesthetists were friendly and efficient, and Severo my nurse in my ward was helpful, reassuring and friendly. I had a ward room to myself, which my wife could stay in while I had the surgery. It was clean and roomy, though a little cold – take extra blankets. The lunch I was given after surgery was pretty good, and they were able to get a sandwich for my wife too as well as teas and coffees. All in all, went very well.

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Arrived fifteen minutes before the agreed appointment time as requested. Waited a further 20 minutes before being taken into the pre Investigation booth. Advised to remove certain clothing and jewellery which I did. Ifudbt catch what the nurse ? Assistant quite says as she spoke so quickly. A reversed to this a that. I waited in the booty a further 10 -15 minutes. I opened the door. No one around. I went back into reception as I didn’t know where I should be. Wondering whether I should have returned to the reception. An assistant checked my details. Then a further assistant arrived and took me back to the booth. Scan itself. Could not understand the therapist heard part but again so quick. But held in there. Need more clarity clearer instructions. Speak slowly.

Banksfield Nursing Home

Health and Social Care

On my last visit, there was a welcoming face at the desk who immediately greeted me. The place was clean and warm, and it was lovely to see the residents walking about and engaging with the staff and me. Banksfield has always been an extremely welcoming home. The staff are always friendly and approachable. The home is clean and warm, and my mother's needs are always met. The management is easy to approach and speak with about any issues or concerns. They have dealt with recent difficult events with an extreme professional manner, and have reinforced my belief that my mother is in the right place, receiving the right care. I trust their judgement and feel there is a strong partnership between the staff and me to ensure my mother's every need is met.

One Stop Healthcare

Pain Management, Breast Surgery, + 48 more

I had a check up and cleaning from the dentist Sonia. What a marvellous professional and friendly person. I am extremely nervous at dentist but Sonoa went above a beyond to make me at easy. She transmitted me calm and I'd never ever thought to feel calm at the dentist. I only hope she will not leave as well. I am so tired of OSD turnover of staff it's very stressful for me getting used to someone and than change it. Sonia is precious if I was OSD boss I'd do whatever I can to keep this kind of empathetic professional with me. Doc Sonia thank you from the bottom of my heart to make me feel special. THANK YOU Imma

Dr Gary Wright

Cardiologist

From the initial consultation Dr Wright explained my condition and the treatment options in the clearest terms. On the day of the procedure he explained very clearly what was going to happen from start to finish which allayed any stress I might have had and put me at ease before the operation. The procedure could not have gone any better from my perspective and post operation I had no pain or discomfort whatsoever. My wounds were tiny and healed within days. All of this I put down to Dr Wright's skill and expertise. I have no hesitation in recommending him.

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

No problems with check in or with the meeting with Mr Krkovic. However the hospital is showing signs of neglect. The loo in the corridor outside Trinity Suite had no paper towels and and a completely overflowed waste bin. The coffee machine in Trinity was broken in October and is still broken in January. The former quite serious, the latter not serious but to be not fixed over so many months suggests neglect and that always raises the possibility that things I can't see are also neglected. SIte management needs shake-up.

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I had Smartsight surgery with Allon Barsam about 2 months ago. The whole process from initial consultation, to surgery, to follow up appointments has been fantastic, and I would highly recommend OCL to anyone considering vision correction. You really get that premium, personalised feel here. Everyone I interacted with was kind, helpful and reassuring. I'm delighted with my new vision and the days of having to think about contacts and glasses feel like a distant memory. A heartfelt thank you to the whole OCL Vision team!

Mr Robert H Taylor

Ophthalmologist

Mr Taylor has been my son’s ophthalmologist since he was 8 weeks old. He has always given me very clear explanations regarding my son’s vision and the possible complications surrounding it. He’s always kind and compassionate and really listens when I’m explaining what I see at home. My sons vision is particularly complex due to multiple disabilities which makes everything that bit harder, but Mr Taylor always goes above and beyond to do what he can, within the parameters of my sons capability.

W6 Physiotherapy

Physiotherapy, Sports & Exercise Medicine, + 2 more

my physio therapist was most helpful. I have been seeing him about once every 2 months. He always asks about my progress from the last visit and we then work on the areas that I pick out. This time he showed me various exercises relevant to my current situation. I did the exercises with his supervisio0n and I found that most valuable as he could show me what I got ok and how I could do the exercise better

Mr Nadim Aslam

Orthopaedic Surgeon

The appointment was on schedule. Mr Aslam was very supportive and listened carefully to the answers I gave to his questions. In turn he fully answered my questions . He is always decisive and gives me confidence. The examination was thorough and I left knowing my hip is much stronger and functioning better than it was before the surgery.

Mr Praveen Panose

Orthopaedic Surgeon

Mr Panose was able to show me a picture of my knee after the operation which was amazing to see. He wanted to know if I had any questions at all and was pleased with the progress I had made since the operation which I was pleased about too. Mr Panose has an excellent manner which puts you at ease and fills you with confidence.

Dr Alison Johnstone

General Practitioner

A prompt and courteous approach. The GP was very knowledgeable and did not attempt to sell any unnecessary products. They provided valuable advice for our trip and even issued prescriptions for antibiotics as a precaution, if needed. I would highly recommend this travel clinic to others.

Mr Helmut Zahn

Orthopaedic Surgeon

I received treatment from Mr Zahn at The Chaucer Hospital and was deeply impressed by his professionalism, kindness and clear communication. He made me feel at ease and went out of his way to explain everything thoroughly and was very reassuring. I’m very grateful.

Mr Taleb Jeddy

General Surgeon

I had my gallbladder removed by Mr Taleb Jeddy and couldn’t be more grateful for the care I received from him and his Team. Professional, reassuring and explained everything clearly. The surgery went smoothly and recovering well. I am grateful for such care.

Dr Thomas Tull

Dermatologist

We had an extremely good experience with Dr Tull. He quickly diagnosed the issue at hand but followed through with extensive testing which did confirm the original diagnosis. He was extremely reassuring and responded to our concerns with great patience!