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Dr Emily Lord

Sexual Health Doctor

After 3 years of ongoing symptoms, countless tests and multiple gynaecologists, I had completely given up hope of ever finding a solution to my problem. I lost track of how many times I was told someone didn’t know what the problem actually was, what to do to resolve it or would even ask me what I thought the next steps should be… It had such a major impact on so many areas of my life. However, when I found Dr Lord’s website and saw that she was a true authority on recurrent, treatment-resistant thrush, I finally allowed myself to hope again! Her wonderful Private Secretary, Toyah, was so kind and empathetic and went above and beyond to get me in quickly for an initial consultation. Then when I met with Emily I was blown away by every element of her approach – the holistic evaluation of my situation, the fact that even in a short time she had read my full medical history, the way she was incredibly thorough and knowledgeable whilst still being funny, caring, understanding and down-to-earth, and the clear way she laid out my treatment plan and next steps. She is clearly very passionate about helping women with this unique problem and is also at the forefront of treatment options and solutions to get people back to being happy and healthy again! After years of feeling frustrated, confused and at a complete loss as to what to do next, within 45 minutes with Emily I had a full treatment plan and reassurance that she'd be there for me until we had the right solution. If I could give her 6 stars I would, she’s one in a million and by far the best experience I’ve ever had with a medical professional.

᠎ Matthew Allsop

Audiologist

I have been seeing Matthew for 10 years. He is always very professional and caring. I find the audio test a bit stressful but he always puts me at easy. He finds time to chat about what is going on in my life and how I am coping as my hearing loss is quite severe. I can only wear in the ear aids and when I said a year ago that I thought I could do with a bit more power Matthew suggested that the new AI Phonak aids might be best for me but that the in the ear version was not yet available and that it might be best for me to wait. As soon as the aid was available Matthew contacted me, he had the aid ready and spent time explaining how it worked. A month later I saw him again he listened to what I had to say about the new aid and how I coped in different circumstances. He made a number of minor adjustments based on what I told him. He offered further reviews if necessary if I needed any more adjustments and this could be done via the app, saving me having to travel into London. Matthew is extremely pleasant and I am very happy with my new aid.

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I always have a good experience when visiting the practice. The staff are always friendly. However, on the last visit I think there are things you guys need to review. I was in for a gel injection into my knee which was being carried out by Mr Dehne in the theatre. He had previously confirmed that it would be a simple procedure and that after a short time I would be fine to drive home. However, on arrival it was clear that the team believed I was in for a knee replacement. I was shown to my own room, asked to select from the menu for the following day, and given medication that I assume I didn't require! Further more, the team were loathed to let me drive home and I had to wait a couple of hours until they could check with Mr Dehne that it would be ok as all the paperwork confirmed otherwise. The theatre staff were double checking with me the reason for my visit so there was a checking procedure in place but you may need to review why there was confusion in the first place.

Lokman Hekim Health Group

Anaesthetics, Audiology, + 50 more

Merhabalar. Yaklaşık 10 aydır Ankara Lokman Hekim Hastanesi Sincan şubesinden kanser tedavisi alıyorum. Bu süreç boyunca hastanede aldığım tüm sağlık hizmetlerinden çok memnunum. Başta tedavimi yürüten değerli doktorlarım olmak üzere, tüm hastane ekibi her zaman güler yüz ve profesyonel yaklaşım sergiledi. Özellikle değerli doktorlarım Rafet Özay, Yusuf Açıkgöz, Onur hoca, hemşire ablalarım Fatma abla, Sümeyye abla , Merve abla, Ayçe abla, Seda abla , Elif abla, Fethiye abla ve tüm ekip için, tercümanımız Aytolkun ablaya emeklerinden dolayı teşekkür ederim. Tedavi sürecim boyunca hem tıbbi hem insani anlamda kendimi güvende hissettim. Ankara Lokman Hekim Hastanesini gönül rahatlığı ile herkese tavsiye ederim.

Professor Peter George

Respiratory Doctor

Professor George was very pleasant and easy to talk to. I explained the breathing difficulties I have been experiencing and that I had already seen several consultants without any success. He had clearly reviewed my notes beforehand and was well prepared for the appointment. He arranged the necessary tests straight away and was very reassuring throughout. He explained the next steps clearly and took the time to dictate a summary of our discussion during the consultation to ensure nothing was missed and that we were fully aligned. Overall, I am extremely happy with my experience. Professor George is thorough and highly experienced, and I feel confident that my care is in the right hands.

Mr Timothy Clough

Orthopaedic Surgeon

After NHS blunders after a severe fall, I spent some time researching a consultant who I felt could help diagnose my injury. Tim Clough video instinctively drew me to him and I was not disappointed. He was welcoming and gentle, putting me at ease, in my distress, straightaway. He listened attentively and examined me thoroughly, answering my numerous questions. Within a week after that first consultation I had thorough MRI scans, diagnosis & a treatment plan. It was the first time I had felt I had been listened too in respect of the injury. I am very grateful to him and his simply brilliant, efficient secretary Anne who swiftly dealt with my follow up questions.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I had a video consultation with Dr Kallis. In the previous months I had a abdominal ultrasound scan and a CT abdomen and pelvis dual phase scan which appeared to show conflicting results. Dr Kallis explained the purpose and limitations of such scans as the reason for such conflicts, which I found understandable and reassuring. He also outlined the appropriate tests to take to clarify any remaining issues. Dr Kallis was patient and clear in responding to any questions I had. The organisation of the video consultation was very efficiently handled by his Medical Secretary. I would certainly recommend Dr Kallis

Mr Jamil Ahmed

Plastic Surgeon

I had a breast enlargement done by Mr Ahmed back in October. I was very happy with the result and quite impressed by the care and attention received through all stages of the process, from start to end. Mr Ahmed has a very calm and reassuring way of explaining everything and I completely trusted him and the team he works with. I would definitely recommend Mr Ahmed and I am very grateful to him for the excellent job he has done for me and the care he took of me during the hospital stay (I had the surgery done one day and the next day I was back home). Thank you Mr Ahmed.

Newmedica Newcastle

Ophthalmology

Anxiety naturally precedes any medical appointment, especially when such delicate procedures are planned. Lucy Clarke and her team assuaged my every concern, from first consultation to walking out after my operation. I cannot praise Newmedica Newcastle enough for their care and professionalism over my direct brow lift, I left the clinic in a state of elated gratitude…..much like the man in John 9, Jesus healed his sight with mud and spit, thankfully ophthalmological techniques have advanced greatly these past 2000 years. Thank you Lucy and Newmedica.

Mr Mahantesh Karoshi

Obstetrician & Gynaecologist

I recently underwent an open myomectomy performed by Mr Karoshi, and I cannot speak highly enough of the care I received. From the initial consultation through to the surgery and post-operative follow-up, he was exceptional - highly attentive, knowledgeable, and personable throughout. His calm manner and clear expertise put me completely at ease at every stage. My recovery has been far quicker than I expected, and I could not have hoped for a better experience. I would highly recommend Mr Karoshi.

Dr. Wisam Alwan

Dermatologist

I recently visited Dr Alwan for some assistance with a lower leg rash that was significantly impacting me and I needed answers as to what it was and how it could be treated. Dr Alwan was very understanding and took time to listen to my history and concerns as well as asked helpful questions. I left with a diagnosis and treatment plan which were clearly explained and felt a lot better in myself after the appointment. Thank you very much.

Newmedica Welwyn Garden City

Ophthalmology

The operating room was VERY COLD, and the nursing staff were very polite as I was very scared,the staff were most understanding and repeatedly asked if I was alright, but the doctor who carried out the operation (to me in a hurry to go home)kept on telling me to be still,i honestly believe any patient that has to undergo treatment to the eye should be given some type f tranqualisr to calm their nerves.

Miss Shilpa Ojha

ENT Surgeon, Paediatrician

Miss Ojha was amazing so friendly and welcoming. She explained everything in detail and answered all my questions and concerns about my son’s health. I was seen before my appointment time which was great. I am extremely happy with the care my son received and I would wish for more people to have the same positive experience I’ve had with this lovely Doctor. Thank you so much for everything.

Mr Matthew Kinsella

Ophthalmologist

I received great care from Matthew Kinsella when I attended for an eye consultation. It’s not often these days that you experience such kindness and precision when attending a medical appointment. He took the time to explain each investigation and treatment option thoroughly so that I felt comfortable and fully understood next steps. I would definitely recommend him to friends and relatives

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

This is a hospital I tell everyone about. The private Gem where service and speed excel all the bigger bars in London with the accompanying expertise. I hope BUPA’s acquisition does not change what is the best private hospital in the cpu try and I unfortunately have been to may form London to Southampton to Oxford. Outstanding care and true real world service excellence

Peninsula Heart Clinic

Cardiology

This is the third time I have used Peninsula Heart Clinic and on each occasions I have found the staff to be friendly, professional and reassuring.. I was made very welcome and throughout my day I was offered refreshments to keep me going. The premises are immaculately clean and tidy and a credit to the staff. I can’t really fault the service offered.