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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Mr Akash Patel

Orthopaedic Surgeon

I saw Mr Patel for ongoing knee arthritis; he discussed all the treatment options both surgical and non-surgical with associated benefits and risks. He provided me with written information and links to ensure better understanding of available options. I had total knee replacement by Mr Patel at Cavell Hospital in October, I am doing well after 6 weeks and would recommend him without reservation to anyone needing his exceptional surgical skills. He has great bedside manners, clear communication skills and a friendly personality which makes it easy for individuals to decide on best possible treatment available for them.

Mr David Sidloff

Vascular Surgeon

I was seeking a progress review as I was 6 weeks into a 12 week treatment plan and wanted to know that things were on track. I was offered a catch up appointment or a tel con review, either to occur within the hour but I agreed to send in some photo's via email. I received a call back from Mr Sidloff within 10 minutes of emailing him in which he was able to reassure me that all looked fine and there was no need for me to see him before the end of Jan 2026, unless I had a concern. So, 10 out of 10 for the speed and helpfulness of his response.

Mr Senthurun Mylvaganam

General Surgeon

I had both breast implants removed due to rupture and advanced capsular tissue which was causing pain and discomfort. My implants were 15 years old and were from a leading cosmetic surgery company in the U.K.. Mr Mylvaganam is extremely professional, kind and so easy to talk to. I’m 100% satisfied with every aspect of my treatment from start to finish and would recommend him without hesitation. I’m currently 2 weeks post op and couldn’t be happier with the results and I’m finally out of pain for the first time in 2-3 years.

Berkshire Imaging

Diagnostics & Testing, Imaging (Scans), + 1 more

they were very considerate considering I was terrified as once before I had to press the button. I couldn’t go through with it and I had to go to an open scanner as they were about to place me through. I had to stop them. They gave me time to recompose and got me to look backwards and upwards and out through the exposed end and that made the whole experience different can’t tell you how relieved I am to get through that. I’m highly claustrophobic so yes, the experience was a positive one.

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

Mr Iqbal was very kind and professional and i was very comfortable with him operating on my eyes.The procedure was explained in detail, it was recommended that I researched and thought about the eye surgery that we have discussed. I had 2 appointments with Mr Iqbal before surgery. Hospital staff were very helpful and I felt very well cared for after my operation. I would highly recommend Mr Iqbal and very much appreciated his work and thank him so much. I'm truly delighted with my eyes.

Miss Sascha Dua

General Surgeon

My surgeon is clearly invested in her patients and took the time to really listen to what I wanted. She fully supported my decision to have a mastectomy rather than a lumpectomy and was equally supportive in agreeing to further surgery to achieve symmetry. Her approach is both professional and reassuring, and she has a wonderfully warm, down-to-earth personality that immediately puts you at ease. I felt listened to, respected, and very well cared for throughout my treatment.

Mr Duncan Avis

Orthopaedic Surgeon

Mr Avis was so thorough with the investigation- upon separation of the shoulder issue from my wrist /hand issue he was proactive to arrange the intervention with cortisone injections on the day of my consultation which was transformative given my work schedule the following 2 weeks - I could not be more grateful. He has been incredibly pragmatic and empowering to give me all the options with risks clearly outlined to make an informed choice. He is brilliant.

Professor Richard Field

Orthopaedic Surgeon

The whole experience was seamless and after the surgery I had no pain with only mild discomfort once i had regained neurological sensation in both my limbs after the spinal anaesthesia. I was discharged the day after surgery and have had no real problems mobilising at home since then with small incremental improvements over the last 3 weeks. I also valued the two 'phone calls made to me by Prof. Field to enquire how I was going on.

Schoen Clinic Chelsea

Coaching, Holistic Therapy, + 7 more

The team at The Schoen Clinic have been nothing short of exceptional. They have been supportive, responsive, and genuinely caring throughout an incredibly difficult time for our family. Their consistency, professionalism, and compassion made an overwhelming situation feel more manageable. I have nothing but positive things to say about every interaction we have had with them, and we are truly grateful for their care.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

Parking is easy. Reception staff efficient. Dr Brasse is always welcoming, warm and professional. Whatever I have seen her for she has always been pro active with tests ie Dexa scan etc. Dr Brasse always makes you feel at ease whatever I see her for. More recently she has shown me her expertise in Aestetics and have to say I am very pleased. Highly recommended.

Santis Health - Prostate Cancer Clinic

Urology

I had a remote telephone consultation with Professor Eden following being diagnosed with prostate cancer at my local hospital and their proposed treatment for it which I was not happy with. We discussed my case and I was reassured by what Professor Eden said and the treatment proposed to the extent that I have booked up with him for carry out a Robotic assisted radical prostatectomy.

Marris Medical

Pain Management, Breast Surgery, + 5 more

I would like to thank Dr Manojit Sinha for his wonderful care in the procedure I had and a massive thank you to the two ladies and gentleman who helped they were outstanding. From the moment arrived until I left after my procedure I felt totally looked after everything was explained and everyone went above and beyond to provide excellent professional care and support.

TLC Rehab

Holistic Therapy, Hypnotherapy, + 4 more

I have struggled with alcoholism for 30 years and haven't got a huge amount from other rehabs but this place, TLC Finchley, has been phenomenally helpful. The staff are excellent at their job, and the culture of the place is kind, caring and respectful. After three weeks I have learned a great deal and I feel well again with sensible awareness of the journey ahead.

Dr Abdullah Mohammed

Cardiologist

My visit and consultation with Dr. Mohammed was as I had hoped it would be. I was to feel at ease while my diagnosis was explained to me in detail. I was alloeed to ask questions which were explained expertly and cogently, with patience and humour. A most positive experience and I was most grateful for his time and empathy.

Mr Saheel Mukhtar

Urologist

I would highly recommend Mr Saheel Mukhtar due to his professionalism, efficiency, and person-centred approach. After my initial consultation he recommended thorough investigations to gain a clear understanding of my symptoms, and during my follow-up consultation he guided me through my options for treatment/management.