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One Ashford Hospital

Dermatology, Pain Management, + 21 more

Receptionist was absolutely lovely and really friendly and helpful. The building and facilities were all excellent and kept clean and tidy. The consultant I saw was extremely rude, arrogant and judgemental. There were several comments he made that shocked me and that made me feel very uncomfortable to the point I almost walked out mid appointment. There was very little sympathy or mindfulness of my injury and he came across extremely judgemental in the assumptions he made about the level of sport I played, what I could afford, and several other things. I actually play semi-professionally and have represented our country in World Championships in the sport I play, and I also have a law degree and accountancy qualification which I did not mention as quite frankly it is irrelevant. It was apparent he took a dislike to me for whatever reason from the start and the whole experience was very uncomfortable. His behaviour aside, he is clearly very knowledgeable and good at what he does. Reading between the lines I got the answer I needed. This hospital was recommended to me by one of your previous patients and I was lucky to get booked in through an NHS referral but after my experience I would never return for any issue and am relieved I didn't pay to go private.

Mr Rikki Mistry

Plastic Surgeon

I would like to take the opportunity to thank Mr Mistry for the fantastic surgery that he performed on my right thumb. I am now pain free in the right thumb and it is in a much better position after many years of discomfort and being told nothing could be done . I could not fault my treatment from start to finish at the Spire Alexander Hospital. One thing that would just make it absolutely perfect is if in the coming months it would be possible to consider having the hand therapist attached to the Alexandra so that the procedure is started and finished at the one Hospital. Whilst MCH hand therapist we're very quick and helpful it was very difficult getting in touch with them if you had a problem with the splint etc . I do think that it would just help to make people feel a lot more secure if as I say it was all under the one Hospital.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I received warm, well informed professional attention throughout my care at St Anthony's Hospital; from outpatients through to discharge. The room was clean, well heated and ventilated, equipment checked and the armchairs comfortable. The unit was quiet. Nursing staff answered call bells promptly and with kindness and a smile. No request was considered a problem. Their level of knowledge and professionalism was excellent along with the standard of care. Physiotherapy care was also excellent and given with respect to my individual needs. Recovery staff were informative and reassuring. Excellent care there too. I include catering staff who also took care in their work. A few glitches with the electronics on the bed and the new bathroom which received prompt attention - the unit has been recently renovated.

Mr Michael Wilson

General Surgeon

I recently had a laparoscopic cholecystectomy with Dr. Wilson and I couldn’t be more grateful for the care I received. Before the procedure, he took the time to clearly explain everything — how the surgery works, the risks involved, and what to expect during recovery. Even though I was very nervous, he reassured me every step of the way and made me feel safe and confident going into the operation. My surgery went perfectly, and Dr. Wilson checked up on me straight away afterwards, then again in the weeks following to make sure my recovery was going well. His professionalism, kindness, and attention to detail truly stood out. I had a great experience with Dr. Wilson and would highly recommend him to anyone needing similar treatment.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

I had an outstanding experience at The Fortius Clinic. From the moment I arrived, I felt genuinely cared for and understood. The environment was calm, welcoming, and instantly put me at ease. Every member of the team showed exceptional kindness, expertise, and sincerity, which made me feel truly supported throughout my visit. Dr. Joideep Phadnis demonstrated the same remarkable professionalism and compassion—he took the time to listen, explain everything clearly, and personalise my treatment with great care. I left feeling confident, reassured, and extremely grateful. The Fortius Clinic’s dedication to empathy and exceptional patient care is truly extraordinary. I can’t recommend them highly enough.

Dr Sotiris Nicholas

Anaesthetist

Dr. Nicholas was amazing- he came in prior to surgery and walked me through each step. Not only was he a comforting presence, his communication throughout surgery made it so that I knew everything that was going on through my entire c-section. I was able to tell him how I felt during surgery and after and he adjusted care as such. Dr. Nichols took the time to listen to my concerns from previous c-sections and our plans for pain management and reassured us every step of the way. He even took some wonderful photos of delivery on our phone! Dr. Nichols is not only wonderful at his job, but such a kind person who genuinely cares about his patients and their comfort both physical and mental.

Mr Ravi Mallina

Orthopaedic Surgeon

Dr Mallina treated my carpal tunnel syndrome which was given me severe pains at night and discomfort during the day. I felt that he was an expert in the field and Dr Mallina diagnosed the issue right away and treated it with surgery which was arranged in a very short time. The surgery resolved the problem instantly and I was given great post-surgery care. Dr Mallina guided me step by step offing a lot of care and attention and being accommodating. He communicated every step of the way while giving excellent care and guidance. I would highly recommend. I have a similar problem in my other hand and plan to use Dr Mallina again.

Mr Stuart Gould

General Surgeon

I am totally in awe of how I was managed under the expertise of Mr Gould. I came to him with a gut problem not actually understanding my problem and by the time he has explained things to me I knew what the problem was. My issue somehow manifested to be even worse and he took care of all matters relating to it including the surgery and after surgery care. Always had a listening ear. I can't thank Mr Gould enough for everything. My experience was more than a 5 star one and I am grateful to God that I met Mr Gould.

Mr Raj Bhalla

ENT Surgeon

I recently saw Mr Bhalla and had an excellent experience. He was warm, caring, and genuinely attentive throughout the consultation. He took the time to listen properly and made me feel completely at ease with his calm and reassuring manner. His approach was thoughtful, thorough, and professional, and I left feeling confident and well looked after. I would highly recommend him to anyone seeking high-quality, compassionate care.

Quality Dental : Horsham

Dentistry

I'm sure it was being decorated when I visited 6 months ago. Still is. Before appointment they send forms to be completed online. No problem with that except one is for COVID asking if anybody on the family has been to a country on the government red list or been told to isolate by NHS. Neither of those things happen now. I raise it every time and nothing changes. Almost as if nobody reads the reviews. So much for "quality"

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

Thank you so much to Charlotte for helping me become an even better runner than before my injury. Not only am I now back to running regularly, but I also even beat my goal for a recent 10k race. Charlotte took really good care with making sure the programme she gave me suited my lifestyle, and I also genuinely looked forward to our appointments. I'd like to say I'll be back soon, but I hope I won't be!

Mr Sabur Malek

Orthopaedic Surgeon

Mr Malek gave me a new hip and a new knee, this means I can continue to work as a fitness teacher delivering classes such as Pilates, yoga, Zumba, stretching, circuit training etc. Mr Malek is a true professional, caring, empathetic, extremely well-informed, helpful, and kind. He also made me giggle on a few occasions which helped when I was nervous about the procedures. Thank you a million times.

Mr Girish Swamy

Orthopaedic Surgeon

I could not fault this man in any area His manner was that of a man who cared deeply about his patients, and this patient particularly for this review. He took his time to carefully explain what the situation is and what he proposed to do about it. Giving all the options available, both from the pre-opp consultation, and doublebchecking on the day of the opp itself All round an excellent surgeon.

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

Was overnight stay at Ninewells Hospital in Dundee, all staff were very polite and courteous to myself and the other 5 people within the ward during my stay. The team were very attentive to each individuals needs, which made for a pleasant stay. Facilities were clean and if any ‘accidents’ occurred then these were addressed immediately to promote cleanliness in the ward

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

Lovely place. It felt calm and reassuring as soon as you walk into reception. Greeted with a smile at reception and this continued throughout the whole process from the lady who provided tea, the nurses, the anaesthetist and the porter. Everyone went out of their way to be helpful and positive with a splash of humour inserted. Thank you

Balance My Hormones

Endocrinology & Diabetes, General Practice (GP), + 1 more

I never got the chance to visit in person, because I’m foreign. But every encounter with my health professionals, Dr.Brink and Mr.Dowdall, have been great so far. I look forward to more years of collaboration with them as I find their service and support very helpful and understanding.