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Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

Walking into Spire hospital at Manchester, I was greeted by really good reception staff who listened to what I said and then made it happen. It felt very well organised. Into the wards/clinics for treatment, I was again greeted by friendly, confident staff who quickly put me at ease and explained what was to be carried out. All of my tests/treatments were carried out very professionally, on time and with care and respect. I felt comletly at ease throughtout. 5 Stars in every respexct for the clinical staff and Spire Manchester. Bad Experiencies. Dealing with the Spire Online/ Phone back office and Booking System. It was diabolical in all aspects. It appeared to be very dis-jointed and not able to pass information on internally nor take notice of what I told them. I received meaningless paperwork that bore little resemblance to what was to be done and its timeline. The night before treatment, around 8 p.m., I even received an email that told me all my procedures/ tests were to be carried out in Liverpool, not Manchester. Very poor level communications from Spire admin. very bad experience for me.

Practice Plus Group Surgical Centre, Devizes

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I was made to wait 6 months for my cataract operations because I had a cardioversion. This is a short sedation rather than a general anaesthetic. I have been given no clinical explanations for this. I am in perfect health despite my age. I understand that a normal waiting time at other hospitals is 6 weeks with good recovery after a major operation. I suspect there are no clinical reasons, just a bureaucratic hesitation to take the slightest risk. I wonder how many patients discover that “Well soon” should be retitled “Well sometime”. Your bureaucratic incompetence is illustrated by your list of specialists which does not include the name of my surgeon, your lead ophthalmologist Dr Marzena Raszewska. It is her recorded ability that persuaded me to wait the 6 months rather than seek an alternative.

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

I had an initial consultation for varicose vein treatment (following a flyer in the post) and following further investigations/diagnosis I went ahead and had an operation. The whole experience from beginning to end was first class. Everything was fully explained to me and all my questions were answered before deciding on the most appropriate treatment. The operation (under local anaesthetic) went well with a nurse talking to me all the time and explaining everything which was happening as as well as distracting me! My recovery went as planned - and as explained - and a follow up visit to see the consultant was very reassuring. All in all I was very pleased with everything and would not hesitate in recommending Shepton Mallet Hospital.

Mr Babak Shariati

Neurosurgeon

My experience with this consultant spinal surgeon has been exceptional from start to finish. Babak Shariati expertise was clear throughout my time experienced over the last 2 years. time to explain my condition in a way that was both reassuring and easy to understand. I felt genuinely listened to, and every question I had was met with patience and clarity. The level of care before, during, and after my procedure was outstanding. The surgery itself went smoothly. I’m incredibly grateful for the skill, professionalism, and kindness I received. I would highly recommend this surgeon to anyone seeking spinal care

Avenues

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

I have used Avenues for a cycle of IVF/ICSi, a hysteroscopy and then FET. I was under the care of De Ali Al Chami and became pregnant with the first transfer, having 3 failed attempts elsewhere. Dr Al Chami changed my protocol (both stimulation and transfer protocol). This places is miles apart because it guarantees continuity of care and patients are treated as people. dr Ali is a wonderful person and he cares about his patients. The midwives (Marina Christina Katie Fiona Emily Starvula) are all amazing and know each patient by name and treated me with warmth, dignity, compassion and professionalism.

Professor Mark O'Donnell

Vascular Surgeon

This was my first visit to your clinic . I was apprehensive but was shown to the waiting area and had to wait only a couple minutes to meet Prof O’Donnell . My daughter ( a nurse ) was with me. Prof O’Donnell set me at ease straight away and explained what he was going to do . He examined both my legs and told no medical procedure was necessary and he would see me again in 3 months. He explained everything clearly and I was glad my daughter was present. I left Prof O’ Donnell’s room very relieved. He was a pleasure and a great person to meet when I was a worried patient. I thank him very much.

Check4Cancer

Oncology, Diagnostics & Testing

I didnt visit a practice, this was a blood test that was sent by post to me with an at home kit. So my rating is based on the blood test. I will visit a practice in early February to do a skin check. But everything was packed securely and sent quickly, and you appear to have received it very quickly and given me a result within a day of receiveing my blood, which I fully appreciate. The only thing I would mention about the process was the amount of blood I could get out of three fingers was less than what you asked for. Luckily it was enough for you to do the test.

The York Dental Suite by Mafalda Queiroz

Dentistry

We have been attending Mafalda’s clinic for years now and always receive the best care! Her team are excellent (special mention for Jemma and Chloe). I would highly recommend them to any families - they are amazing with kids, so reassuring and make the whole experience fun. My son is having aligner treatment at the moment and always looks forward to visiting the clinic. Mafalda is so passionate about what she does and we feel we are in the best hands.

Castle Craig Hospital

Psychiatry, Psychotherapy

The combination of therapies under one roof is Castle Craig's strong point and a great team of staff, all really friendly and helpful. I was here for six weeks and the intensive therapy schedule has been extremely beneficial for me. Family therapy was helpful and I'm working hard to mend the relationships in my family. The fitness sessions were a highlight, the staff got me moving and thinking about healthy living after years of alcohol abuse.

dentalessence - Burgess Hill

Dentistry

My husband is elderly and unable to walk very Well and loses his memory quickly… I say is marvellous with him… he greets him as he would close friend and makes him feel happy to be in his company even though he is not keen on going to dentist… when we leave … always having had a pleasant visit … my husband always says Izzy is so patient & Kind … thankyou to reception & Izzy for a very good experience Jacqueline K.

Professor George Du Toit

Consultant Allergist, Paediatrician

It’s always a pleasure to see Professor Du Toit. We have been sleeping him for my son for last 8-10 years and he always makes it fun and comfortable for my son and informative for me. No question is too small to ask and his approach is very holistic and it works!! It has worked for us for years and he is still our go to for any allergy symptoms. I highly recommend Professor Du Toit.

Dr. Anna Nuttall

Rheumatologist

Dr Nuttall was incredibly kind and professional. She was personable and approachable and I immediately felt at ease on seeing her, which made the consultation much less stressful. She explained things clearly and made me feel positive about the outlook for my condition. I really appreciate Dr Nuttall's patience and knowledge and would highly recommend her.

Miss Maleeha Mughal

Plastic Surgeon

I saw Miss Mughal about a lipoma on my forehead. At the initial consultation she explained clearly what form the treatment would take. The procedure itself took place at The Shard and was remarkably quick and easy. I returned for a follow up a week or so later where it was confirmed that the lipoma was benign. I would thoroughly recommend Miss Mughal.

Mr Rupert Wharton

Orthopaedic Surgeon

Mr Wharton has been fantastic from start to present with my arm issues (not fully healed yet). He has always been clear, kind and confident at every appointment. He has put me at ease throughout my operations, and has been understandinv and taken my job and hobbies into account when treating me. I cannot recommend him enough!

Mr Rajeev Sharma

Orthopaedic Surgeon

Dr Sharla has been incredible. He completed my operation and post operation appointment and at all times he made me feel comfortable and explained everything thoroughly which made the whole process feel easy. Dr Sharma has been extremely kind and professional at all times and i highly recommend him to anyone!

Mr Jonathan Ash

Obstetrician & Gynaecologist

I felt very comfortable in my appointment with Dr Ash. He was understanding and well informed when it came to my concerns and medical history. I was given multiple options on treatment, each explained in detail. I’ve come away feeling like I’m finally starting to get the answers after many years of pain.