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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Mr Kuhan Rajah

Obstetrician & Gynaecologist

I have been suffering from painful and heavy periods since my teenage years, for over 20 years, without ever receiving a diagnosis or appropriate treatment. My experience changed completely after my consultation with Dr Kuhan Rajah. During the appointment, Dr Rajah carried out the scan himself and explained everything in a clear, thorough, and reassuring way. His depth of knowledge was evident, and for the first time I truly understood my condition and the treatment options available to me. The treatment he recommended has been extremely helpful in managing my symptoms and has made a significant difference to my quality of life. Dr Rajah is not only highly knowledgeable but also exceptionally kind and empathetic. I felt listened to and supported throughout the process, which meant a great deal after so many years without answers. I am genuinely grateful to have found him and would highly recommend him. I would also like to highlight how organised and efficient the practice is. Jo, his secretary, is very professional, responsive, and efficient, which made the whole experience smooth and reassuring.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I would like to express my sincere thanks and appreciation to doctor Arun for the excellent care I received during my surgery in November. From the beginning, I felt very well looked after, and the procedure itself was handled with great professionalism and skill. The outcome of the surgery has been very positive, and I am extremely pleased with the results. What stood out most to me was the doctor’s empathy and understanding. He took the time to listen to my concerns, understood the impact the problem was having on me, and addressed everything clearly and reassuringly. This made a significant difference to my experience and helped me feel confident and at ease throughout the process. Thank you for the high standard of care and for treating me with such kindness and respect. I am very grateful.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I had a video consultation with Dr Kallis. In the previous months I had a abdominal ultrasound scan and a CT abdomen and pelvis dual phase scan which appeared to show conflicting results. Dr Kallis explained the purpose and limitations of such scans as the reason for such conflicts, which I found understandable and reassuring. He also outlined the appropriate tests to take to clarify any remaining issues. Dr Kallis was patient and clear in responding to any questions I had. The organisation of the video consultation was very efficiently handled by his Medical Secretary. I would certainly recommend Dr Kallis

Dr Pooja Gulati

Rheumatologist

Dr Gulati took the time to understand my issues and discuss my symptoms - I felt that she was really listening to me and not rushing Dr Gulati answered my questions clearly and with detail, giving me the information I need. Her diagnosis was clear and I am very confident about the treatment plan. Overall consulting with Dr Gulati has been a very positive experience and I feel that I am in very experienced and knowledgeable hands.

Marris Medical

Pain Management, Breast Surgery, + 5 more

Marris Medical were great from start to end. Booking the appointment was easy, with friendly staff. On the day of the appointment I was taken in earlier, the MRI procedure was explained and completed with ease. I was told I would get my report in 24-48 hours (over the festive period) however received it the same day in the afternoon. I would highly recommend them. I would definitely use them again if needed.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I had a telephone consultation with Dr Rakesh Patel today. He was kind, understanding, positive, practical and clear. He took a thorough history and was very empathetic, offering realistic suggestions on lifestyle strategies as well as medical support. I have a clear plan of action and would feel confident in recommending Dr Patel to anyone else wanting a warm, well-informed and efficient experience.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

The MRI scan was really quick, and the staff made sure I was comfortable the entire time. They were really kind, and explained every step of the process so I knew what to expect. As it was an abdominal/pelvic MRI scan, I was given gowns and socks to wear during the procedure, so I didn't need to worry about having metal in my clothing. I also received a CD of my scans on request.

Deanbrook Practice

General Practice (GP)

I saw the GP within an hour of calling. GP was friendly, confident and extremely competent. I was able to discuss the medication options and I felt part of the process in a very positive way. I cannot recommend the Practice highly enough. Within 2 hours of seeing GP, collecting the prescription and taking it I felt relief and felt on the road to recovery. Thank you

Dr. Srinivasagam Muthumeenal

Paediatrician

Upon arrival, we were told that our appointment was cancelled and a letter should have been sent to us about this (this hadn't happened) but the team managed to fit us in. Still unclear why the appointment was cancelled but we were seen that's the main thing. The staff we met were all lovely and engaged kindly with our infant daughter

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Wonderful experience at ACE, where my son has been attending OIT appointments. The centre is welcoming and full of books and toys to keep us entertained through the appointment. The staff are knowledgeable and kind, we feel very lucky to benefit from their experience. Most importantly, the treatment seems to be working!

Dr Pankaj Kumar Agarwal

Ophthalmologist

I consulted Dr. Agarwal at Spire Shawfair Edinburgh regarding blurred vision, he quicky diagnosed the issue and reassured me this could be treated. He preformed YAG capsulotomy on the same day. He was knowledgeable and professional throughout the consultation.

Dr Shachi Mishra

Obstetrician & Gynaecologist

The staff were anll friedly and helpful, Dr Mishra explained everything that was going to happen and during the procedure I felt in control and could see on the screen what she was doing she also gave me options if I felt too uncomfortable. But I was ok.

Dr. Anisah Begum

Dentist

Great experience with Anisah felt comfortable in my recent filling appointment no pain or stress whilst the procedure was done and had constant communication throughout if any complications would arise, overall a great experience as always with Anisah

Professor Samuel Ford

General Surgeon

I had a telephone consultation with Dr Ford who was very friendly, took his time explaining everything and it made it very approachable for me to ask any questions. My overall experience was very comfortable and very good.

Dr Paresh Mehta

Cardiologist

I felt my appointment with Dr Mehta was very useful. He was quick to understand the problem, organised some tests, and has helped to hopefully sort the problem. He was very approachable and very professional.