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Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I am currently undergoing treatment at Bourn Hall. At every single step the members of staff have exhibited amazing customer service. Every single nurse, receptionist, doctor, anaesthetist, embryologist, pharmacist and everyone there has been respectful, kind, gentle, reassuring, calm and knowledgeable. In particular, Nurse Dawn at Cambridge has gone above and beyond to support me as an autistic patient. She has patiently answered all my questions, made adjustments for my comfort, and reassured me over and over again. She even popped my teddy from my bag onto my bed for me when I was recovering from general anaesthetic which was so touching and thoughtful. I am also particularly thankful to the embryologist team who also have found ways to adhere to my special requests. I'm also thankful to the anaesthetist who held my hand as I fell asleep under general anaesthetic because I was so frightened. I cannot fault our experience at Bourn Hall.

Professor Bhik Kotecha

ENT Surgeon

Professor Kotecha was amazing, really professional and helpful throughout the entire journey. Starting with clear explanations of the procedure, what to expect for recovery and how to speed up healing and minimise pain as much as possible. He was really flexible with getting me booked in straight away, and the surgery went really smoothly. With only minimal pain afterwards, which I managed with Paracetamol and Ibuprofen. His post-op advice was great, clearly explaining and answering any questions I had. He has chosen a really great support team that helped in the surgery and recovery. I couldn't recommend him enough for how easy and smooth the process was, and how much the surgery has already improved my sleep apnea just a couple of weeks afterwards.

Miss Dimitra Leivadiotou

Orthopaedic Surgeon

I recently underwent shoulder surgery performed by Miss Leivadiotou, and I couldn’t be more pleased with the outcome. The procedure was a complete success, and my shoulder issue has been fully resolved. From the very beginning, Miss Leivadiotou and her Team were friendly, approachable, and extremely informative. They took the time to explain the diagnosis, treatment options, and what to expect during recovery in a clear and reassuring manner. This made me feel confident and well-prepared throughout the process. The care and professionalism shown were outstanding, and I truly appreciate the expertise that led to such a positive result. I would highly recommend Miss Leivadiotou to anyone..

Mr Oliver Robert Blocker

Orthopaedic Surgeon

Mr Blocker explained clearly the reason for my leg length discrepancy Unfortunately a skiing injury earlier in life has created the need for surgery Mr Blocker is a good communicator and inspires confidence I have done my best to stay active, I have worked hard at the physiotherapiy exercises and in the gym . When my hip became seriously painful I was very grateful that I was able to use PIFU to arrange an appointment and give consent at that appointment Surgery was scheduled soon after. Although I was discharged from hospital with stronger medication should I need it I have only taken paracetamol which I was able to reduce and finished taking on the 11th day after surgery

Dr. Daniel Stott

Obstetrician & Gynaecologist

Dan is an amazing obstetrician. Throughout my pregnancy he was incredibly supportive, listened to any concerns I had, and was very accommodating as to how I wanted to give birth. He instilled a great deal of trust and his medical advice and skills are second to none. He also has an incredible bedside manner which makes all the difference. I have had Dan deliver both of my babies. One via planned c section and the other via emergency c section. Both went very smoothly and I have had a number of comments on both in relation to how good my scar is!

Dr Hisam Siddiqi

Haematologist

Dr Siddiqi treated my first course of lymphoma treatment and with the chemo it was a bit exhausting especially as it was in lockdown and I had to travel for my chemo. It appeared to have cleared and then last year I noted the nodes had appeared, Dr Siddiki did a biopsy and sent my bloods to clinic down south after which due to his diagnosis I was put on Brukinsa tablets which are doing the trick as the nodes disappeared.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

I had a google meets with Frankie. She was very empathetic, as understandably the conversation was a very emotional and reflective experience for me. That said, the patience and tone in which Frankie approached the questions directed at me was always in a professional and kind tone. Time was allowed for breaks and the whole process was clear as to where and what was required. Frankie was lovely and put me at ease.

Equilibria Health

Psychology, Psychotherapy

Andrea was amazing, having someone to talk to who I never met before was a major help all round. She allowed me to express my emotions and feelings and I’ve came out of these sessions feeling like I can take on the world. I would highly recommend her to anyone who needed that someone to talk to. The support Andrea has given me has been something I never thought I would find in a person.

Meadows & Wood Hearing Care - Portishead

Audiology, Diagnostics & Testing

I arrived a little early but was seen by Toby almost immediately Toby greeted me in a very pleasing manner and after an initial examination removed wax from both ears without causing discomfort. He then carried out an examination of both hearing aids and informed me that they were both in good order. I was finished in a little under fifteen minutes and left delighted with the service.

Mr Anthony Oloruntoba Owa

ENT Surgeon

I am extremely grateful for the excellent care I received from Dr Owa. From the very first consultation through my polyp removal procedure and recovery, Dr Owa explained the procedure, answered all of my questions, and put me at ease. The surgery went smoothly. The follow-up care was just as attentive, and my recovery has been better than I expected. A nice friendly approach.

Mr Mohamed Hammadeh

Urologist

Mr Hammadeh diagnosed the issue immediately and within a month I’d had a procedure which resolved it. Mr Hammadeh was very calm and assured throughout. Gave me a lot of confidence that my treatment was well understood and nothing to worry about. The operation was successful. There was very little pain or inflammation. I was very satisfied by the whole experience.

VISIO Health

Ophthalmology

I can't recommend Visio Health highly enough. Dr Sandhu and her staff are so welcoming and friendly that you are immediately put at ease. Dr Sandhu is so generous with her time, answering my many questions clearly and as an extremely nervous patient, she was so kind, and really all my worries were unnecessary. I can't praise her enough. Thank you

Dr Arvind Vasudeva

Cardiologist

I came to see Dr Vasudeva due to an irregular finding on my ECG during a routine heart check. He did another ECG to validate the previous findings plus an echocardiogram during this visit, and provided a further test which I am now waiting to see the outcome of. Overall I am very satisfied with the visit and would recommend Dr Vasudeva.

Balance My Hormones

Endocrinology & Diabetes, General Practice (GP), + 1 more

Excellent from start to finish. Engaging customer relationship model. Excellent, honest and very open doctors. Absolutely amazing back office staff who have assured consistent delivery of prescription. It's somewhat weird to want to thank a company whom you pay money to but it's a brilliant company to do business with

The Blackheath Clinic

Cosmetic (Aesthetic) Medicine, General Practice (GP)

I went to The Blackheath Clinic to have a Botox treatment. It's a really lovely place with amazing decor! I was a little nervous because it was my first time, but the staff were really welcoming and reassuring. The treatment was quick and easy I'm really pleased with the results! I would definitely go there again.

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

My experience was 10/10. Every employee I experienced was kind, supportive and efficient. I always made to feel comfortable and welcome. My appointments were always on time and carried out efficiently. I would highly recommend The Nuffield Health Chester to my friends and family.