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Sarum Urology

Urology

I had four visits to Sarum Urology and New Hall Hospital, with my wife. The first visit was to see Mr Johnston, which was a very busy outpatient surgery. However once in front of Mr Johnston, he had the scans and reports from the NHS Hospital at Winchester, which had suggested that Salisbury and HoLEP would be necessary. We discussed the need for the operation, and he answered our questions. He explained that the normal wait would be extended because of holidays, but it was reasonable at 2-3 months. We then returned just before the operation for a pre-op assessment and advice with a nurse, which was to the Hospital itself, so very straightforward. For the operation I was treated in the New Hall Hospital, Salisbury, which had a very relaxed atmosphere. The room was excellent, and the food and teas etc straightforward. I saw Mr Brewin and the anaesthetist before the op. the weather was good so we could even have a walk around the grounds. in the afternons following the op. Post operation checks and tests with the ward sister gave excellent results, such that I was home within 3 days. I was advised on the test results to the removed material, and this was followed up 3 months later by Mr Brewin. No problems found at all.

Skylight Psychiatry

Psychiatry

The whole referral process was a bit of a mess with little communication, so what could have been a 4-8 week wait-time was actually turned into 3-4 months. I understand though that since my original referral skylight had an influence of applications, but mine got put aside without talking to me because of problems with my GP. When I originally contacted them after 8 weeks to get some information I was told not to contact again and then if anything was needed from me someone from skylight would reach out. So I wait, and heard nothing. When I finally contacted them again, close to the 4 months mark, I got told my referral still hadn't been processed because of a mistake from my GP and them not answering Skylight's emails/phone calls. I had to keep contacting both skylight and my GP to get this sorted until finally someone who could give me a bit more help and information helped get it sorted then and there. I cant fault skylight too much though, right after that everything went smoothly and they have been really informative on the rest of the steps. I just wish in future they contact the patient right away if it happens, rather than wait for the patient to contact them.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

I had my shoulder replacement there and spent 2 nights as well (Thurs and Fri). The nursing staff and health assistants were brilliant and attentive, which I really appreciated. My only complaint is about the food staff/team, and to some degree the food itself. The food is just above ok, clearly institutional, but not with a lot of awareness of how a patient may need to handle or access the food. This may be because most of the overnight patients are there for knee or hip surgery. I don't know. But with a shoulder replacement, I can't cut anything (I tried to order things I could pick up or stab) but things like I could barely get the cling wrap off the plates so I could actually access the food were disappointing. There were times I had to eat with my one good hand, no utensil. At no point did any of the food staff notice or do anything like offer to take the cling film off for me, etc. Very perfunctory and in light of the other care received there, really stood out as lacking.

Mr Sanjay Agrawal

General Surgeon

I recently underwent surgery on Sept this year for a recurrence of a bilateral inguinal hernia and I could not have been more grateful for the exceptional care I received. My surgeon with 28 years experience, was absolutely brilliant , professional, skilled ,and reassuring throughout the entire process. From the pre-operative consultation to the post-surgery follow-up, everything was handled with great attention to detail and genuine care. The outcome has been excellent, and I truly appreciate the expertise and confidence that made such a difference in my recovery. I highly recommend this surgeon to anyone in need of top-quality surgical care.

Palace Gate Practice

General Practice (GP)

I came for travel vaccines and the team could not have been better. Prompt replies from both Gina on reception, and Dr Emma Noble, asking about my travel plans and countries, appointment arranged and before you know it, I am fully prepped & ready to go. Dr Paul Wiseman was masterful. I had to get 4 different vaccines and barely felt anything. Very personable, put me at my ease. Pointed me to the websites recommended by Department of Health / Foreign affairs for most up to date advice and important steps I can take as a traveller (hand washing, mosquito nets etc). A great service from a first class team. Thank you so much.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

My visit was for Zoom tooth whitening with Debbie, the hygienist, and her nurse, WIkki. Both were lovely, putting me at my ease and ensuring I was comfortable and relaxed. The procedure is quite lengthy, but Debbie constantly checked that I was comfortable and whether I needed a break or not. Wikki even lit scented candles and put relaxing music on, and I nearly drifted off to sleep. The shade of my teeth was checked both before and after the procedure, and the result was 3 shades lighter. I cannot thank Debbie and Wikki enough for making me feel so much more confident with my smile.

CP+R

Cardiology, Sports & Exercise Medicine

CP+R are a great team of highly skilled professionals dealing with post heart surgery wellbeing, physiotherapy, healthcare improvements and general wellbeing techniques. They also treat other ailments & sports related illness. I appreciate the help they gave me and I can say that I now have more confidence & my health has improved considerably. My special thanks are due to Ollie Hagar, the Experience Manager, Amy Yuill, Cardiac Coach & dietician & Angela the Medical nurse. Their guidance, patience and expert help has helped me considerably in my later years.

Professor Amtul Carmichael

General Surgeon

I recently visited Professor Carmichael with some concerns I had about my breast. She was very welcoming, friendly and helpful, made me feel completely at ease and was very knowledgable. She did a thorough investigation and sent me for a scan for further peace of mind, which she discussed with me again afterwards, willing to answer any questions I had. It was the best and most thorough healthcare experience I have had, and could not recommend her enough.

Mr Alex Chipperfield

Orthopaedic Surgeon

This was my second hip replacement! Mr Chipperfield replaced my left hip in June and at my meeting with him when we discussed my right hip replacement I told him he had a hard act to follow due to the fact my first surgery had been such an outstanding success.... My second surgery was equally successful he even popped into the recovery room and checked I was okay and confirmed the procedure had all gone according to plan. Thank you Mr Chipperfield

Herts & Essex Fertility Centre

Fertility Medicine

The team is always amazing and that’s what greets you first. The professionalism, empathy and friendliness creates an environment of trust, comfort and a sense of well-being. Discussions are frank, honest and to the point when discussing the treatment. The talking through the process whilst it’s happening is important to me and that happened so naturally without Amy requests from me. Also appreciated being shown the embryo in the womb.

Mr Mike Norwood

General Surgeon

Dr Norwood is brilliant, in his explanations, his expectations and his timescales, which were all spot on. Having looked after my father and my wife over the last 5 years and having been ill-advised and let down on many occasions, Dr Norwood has restored my faith, that there are good people out there who know what they’re talking about and do a great job. Thank you very much

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

I recently had an endolift and polynucleotides injections with Skin Horizon and the wonderful Dr Ghazavi who I have known and worked with for over 5 years. He is a pure professional so knowledgeable kind caring and amazing at what he does. Would never see anyone else. Highly recommend the clinic and Dr Ghazavi your be in great hands with this clinic

Dr. Ricardo Jose

Respiratory Doctor

After struggling to receive the support I need on the NHS, I decided to book a private appointment with Dr Jose. He listened intently and was so knowledgeable. The information and advice he gave me was invaluable. As I cannot afford to pay for private testing, he has referred me back onto the NHS for these. I am so glad I chose to see him.

Dr Avanish Tantry

Paediatrician

We visited Dr. Tantry with our twins for developmental issues. He was very calm with the children and observed them patiently. He shared his thoughts and advised us to follow the best practices. We were very pleased to meet him and would recommend Dr. Tantry to any parent who is looking for a best pediatric for their child.

Mr Odei Shannak

Orthopaedic Surgeon

Dr Shannak is a brilliant doctor. He is knowledgable, patient and takes the time to explain everything in terms that are easy to understand whilst ensuring I had enough information to make the right decision about my treatment. He recognised my anxiety and was kind and patient. Thank you Dr Shannak

Mr Yashin Ramkissoon

Ophthalmologist

Mr Ramkissoon went out of his way to make you feel welcome and comfortable and did a great job to explain everything clearly. He was very thorough in his examination and professional throughout. He made you feel like he genuinely cared about you as a patient and couldn't have been more helpful.