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OSD Healthcare

Pain Management, Breast Surgery, + 47 more

I went to OSD Hemel Hempstead to get my cast removed following my rhinoplasty. When we got there, we were taken straight to the room & were left there for about 20mins for the nurse to find the equipment, upon her return the appointment was rushed and no information was provided for my aftercare. I was asking many questions however, she seemed reluctant to answer any (as simple as, how long do I need to tape for - she couldn’t answer). Following a conversation with my surgeons direct nurse, I found out that the nurse at OSD had not taped my nose correctly, nor removed the glue from my face. I felt rushed out of the appointment & not very well looked after. My surgeon came to review my nose post cast removal which was reassuring & he mentioned that the OSD nurse would provide me with all the information I’d need - she did not.

Essex Private Doctors

General Practice (GP)

I have been a client of the surgery for many years going back to when Johnathan Richardson set up the practice just off Wilson's Corner. I continued to use the surgery when premises were established in Shenfield. It was when I experienced heart problems some 5 years ago that I found Dr. Athreya to be particularly helpful. He offered his private cell phone number should I need help or advice at this difficult time prior to surgery. This literally proved a lifeline. I saw Dr. Athreya on 4th December this year and as usual he was able to diagnose the problem and prescribe a treatment plan. Dr Athreya is an experienced, knowledgeable practitioner and a credit to the team at EPD. He puts patients at ease and is interested in their experiences. I was sorry to hear he was leaving for I feel sure he will be sorely missed.

Professor Yogesh Bajaj

ENT Surgeon

I just want to sincerely thank you for everything you’ve done for me. After struggling with this problem for three years and visiting different places without clear answers, you were the first person who truly understood what was going on. Your expertise, care, and attention to every detail made all the difference. You made sure I went through every step smoothly, with a clear plan and reassurance along the way. You took the time to make sure I was completely fine before discharging me, and your guidance on what to do afterwards has given me so much confidence. I am deeply grateful for your professionalism, patience, and the way you genuinely care for your patients. Thank you for helping me finally find relief and for giving me peace of mind after such a long journey. Thank you so much, Professor Yogesh Bajaj

Dr David Treagus

Dentist

I felt put at ease right away. David took his time and made me feel that he was taking care in what he was doing. He was also good at explaining what he was doing as he worked through the procedure. He explained the risks and that it might not work and I was aware of when he had to change an approach. I appreciated that he did not just try to make it work but thought through the full outcome and what options he could try. He never came across as anything other than professional and in full control even though this was a tricky procedure due to the lack of tooth left. He also allowed me time to ask questions and didn't make me feel that I didn't need to know. The dental nurse was also very good and very calm. They worked extremely well together and I felt comfortable with the support she provided.

Dentalia Dental Clinic & Denture Studio

Dentistry

I am absolutely terrified of the dentist but recently I was suffering from toothache so really had to put my big girl pants on and book an appointment with one. I was recommended Dentalia by a friend so gave them a call. From the first call to book an appointment to actually receiving the treatment was first class. They were all so friendly, kind and patient with me, and put me at ease. I have actually booked an appointment to go back for a proper checkup which believe me I didn’t think I would ever do. I would highly recommend Dentalia, so give them a call if you have phobia like me.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

I made an online appointment to see Dr Lach which was a very easy process. Dr Lach was very professional and listened to my concerns. Dr Lach was kind and explained every detail fully and ran some tests. Dr Lach came up with a treatment plan which had put my mind at ease and I am very happy with. I would highly recommend Dr Lach and the Clinic. As I actually that I was treated as a patient and not a number . I will be booking for my next visit . From the moment you walk through the door you are made to feel that you natter .

Dr. Iulia Danciut

Neurologist

I felt truly cared for by Dr. Iulia Danciut. Every detail mattered, and she asked thoughtful, thorough questions to fully understand all related issues and aspects of life. I never felt rushed and always felt taken seriously. The patient letter I received was especially impressive — insightful, very well researched, and clearly written. It gave me confidence and reassurance. I am genuinely grateful for the attentive and professional care and would highly recommend Dr. Iulia Danciut.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

I had an excellent experience. The location was easy to find and parking was available on site. The staff were really friendly on arrival and there was nice quiet areas to sit and wait. DR Pradhan was great in explaining all the procedure and understanding my circumstances. She took lots of time to answer any questions and give me all the information I needed. I would recommend MUMS to anyone needed any of the services they offer.

Prof. Andrew Davies

General Surgeon

Mr Davies was excellent throughout my initial consultation, operation and post operative care. I had all the information about my condition and the procedure explained in detail along with all my questions answered in detail. I would also like to comment on Mr Davies surgical skills, I’m super impressed with the neatness of the scar tissue and the dressings applied post surgery. I would absolutely recommend Mr Davies.

Dr Yee Mah

Neurologist

I had an excellent experience with Dr. Mah. He demonstrated a deep understanding of my concerns and gave me the time and space to fully express how I had been feeling. He was able to recognise and understand what was going on even before I did. Dr. Mah has an exceptional ability to connect with his patients and communicate complex matters in a clear, compassionate, and thoughtful way that is tailored to individual needs.

Mr Arun Khajuria

Orthopaedic Surgeon

Appointment went as expected, Mr Khajuria has dealt with me before! He is polite and to the point. They are a very busy department and unfortunately on the day I went it was running quite late. I realise things happen and I have the upmost respect for the NHS and all the staff. It is always good to have a bit of humour about the job and Mr. Khajuria I find has this and professionalism. 👍

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

Shoulder surgery, acj repair, told to be there at 9am with a 10am start. Surgeon and anesthetist didn't show until 1120, surgery was at 1230. No explanation or apology was given. Since I'm a type 1 diabetic this was especially stressful. It's lucky I'm able to control my blood sugars or I could've been in danger, or had to cancel the surgery.

Mr Damian Balmforth

Cardiothoracic Surgeon

Damian was so easy to talk to and explained everything in language I understood. I still can’t believe how he can perform the surgical feats that he does and how he remains so calm with so many patients’ demands on his time and working such long hours. I am incredibly grateful to him and his team for giving me a new lease of life!

Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

Consultation for msk issues. Warm and open consultant. Asked lots of questions to understand the symptoms, impacts on my wellbeing and possible causes. I was provided with an initial diagnosis and for added assurance refrerred for imaging. Managed to get an MRI in good time. The MRI appointment was efficient and professional.

Mr Craig Zhao

Orthopaedic Surgeon

The whole experience was brilliant. All staff were friendly, helpful and professional. The operation has been a success and my knee is getting stronger day by day with the exercises I have been told to do. I would like to thank the whole of Mr Zhao’s team and wish them a Happy Christmas and New Year. With thanks Gary M.

Optegra Eye Hospital Hampshire

Ophthalmology

My first eye procedure went very well, unfortunately my second appointment was not as good , I think that after my eye drops was applied I had a long wait till I went in to surgery , i felt injection in my eye and scrapping, perhaps numbing drops had worn off ,.