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London Trusted Therapy Harley Street

Clinical Psychology, Hypnotherapy, + 1 more

⭐⭐⭐⭐⭐ 5/5 — Exceptional Experience at London Trusted Therapy, Harley Street My recent visit to London Trusted Therapy on Harley Street was an experience that genuinely stood out for its professionalism, warmth, and depth of care. From the moment I stepped inside, the environment felt calm and thoughtfully designed, creating a sense of safety that made it easy to settle in. The reception area was quiet, classy and elegant, and the overall atmosphere conveyed a level of respect and attentiveness that immediately put me at ease. What truly elevated the experience was my session with Dr. Olena Edwards. Her approach combines exceptional clinical expertise with a rare ability to connect on a human level. Throughout the session, she listened with genuine presence, care and offered insights that were both clear and deeply resonant. Dr. Edwards has a remarkable talent for explaining complex emotional patterns in a way that feels accessible and empowering. Rather than offering generic guidance, she tailored the conversation to my specific concerns, helping me understand not just what I was feeling, but why — and what meaningful steps I could take moving forward. It’s evident that she brings both skill and heart to her work, and that combination makes a profound difference. The setting itself further enhanced the experience. The clinic is beautifully maintained — discreet, peaceful, and spotless. It’s the kind of space where you can slow down, breathe, and focus entirely on yourself without distraction. That sense of privacy and comfort made it easier to open up and engage fully in the session, and it reflects the high standards the practice upholds. Dr. Edwards is exceptional in her field, and I have yet to meet anyone whose expertise and compassion surpass hers. She brings a rare combination of skill, sincerity, and genuine humanity to her work. Her passion for her craft is evident in every interaction, and she approaches each session with openness and heartfelt dedication. She is deeply committed to helping you understand your challenges and supporting you through them with clarity and care. Overall, my experience at London Trusted Therapy was outstanding. The combination of a serene setting, a highly professional team, and the exceptional care provided by Dr. Edwards creates a therapeutic environment that feels both modern and deeply human. Whether you’re new to therapy or returning after some time, this clinic offers a level of support and expertise that truly stands out.

Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

Miss Mez Aref-Adib

Obstetrician & Gynaecologist

I was operated on by Mez and her team on the 16th of September 2025. I can honestly say that the whole experience has changed my life for the better. You asked about 'bedside manner', I can only say that this made all the difference to what, of course, is a stressful and anxiety-driven moment. Maz called me the Sunday before the operation and introduced herself. I knew instantly that I was going to be in good hands. She listened with intent, she asked the right questions, and quickly understood my predicament. She did not overpromise, she didn't assume or discourage, instead she advised and reassured. The circumstance, I hope, is an unusual one (although, sadly, I think that I might be incorrect). I am a 55-year-old woman who has had gynae complications since I was 20 years of age. Only recently being diagnosed with adeimiosis, I have been in chronic pain for years. Mez instantly understood this challenging journey and empathised with my story. I cannot thank her enough. Prior to, during and after her care and attention to patient care was exemplary. Thank you, Mez!

Dr Farooq Rahman

Gastroenterologist

I was referred to Mr. Rahman by a surgeon that will be reconnecting my small intestine to my large intestine. Due to the severity of my case (starting out as an emergency and ICU patient), I needed some additional support and medical intervention to help me live and also prepare for a successful surgery. This means short term TPN treatment, at home PN treatment, management of hydration, electrolytes, etc. As soon as I met Mr. Rahman, I knew I was going to be well taken care of - I had been discharged from a hospital with little to no guidance and a lot of fear and with the assistance of Mr. Rahman I made it through some of the most difficult times (and continue to do so). Mr Rahman is confident in his statements, knowledgeable in his field, and also completely transparent. I appreciated the directness, the collaboration and his willingness to listen to me, answer my questions and not rush through appointments. Since having Dr. Rahman on my medical team, my husband and I have been able to share the weight of our fears. I would highly recommend Dr. Rahman.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I have had various symptoms of perimenopause over the last year or so but it came to a head a few months ago when i had a severe panic attack and seemed to develop anxiety. I am finding this difficult to cope with and the GP didn't seem to help me. I met with Dr Colquhoun and she was lovely, provided me with alot of information and advice and took me and my symptoms seriously. As a result I now have a course of action and have had HRT prescribed and a coil fitted. Whilst this is all new to me, i am feeling very positive about this plan and hopeful that I can start to feel like myself again!

Ms Gayle Merchant

Holistic Therapist

I had an online meeting with Gayle which was really helpful, much more relaxed than expected whilst including an in-depth exploration of my test results, health issues, and their timeline and effects on my life. Gayle is polite, respectful, understanding, and easy to talk to, as well as thorough and interested to understand and create a full picture. She’s very knowledgeable in a range of areas and made various links between results and possible causes. I look forward to continuing my health improvement with her support.

Mr Surendra Patnaik

Orthopaedic Surgeon

I had a frozen shoulder for about nine months when I met Dr. Patnaik. I was in a lot of pain and had restricted movement in my right arm. But Dr. Patnaik was very positive. Explained next steps clearly which was an injection. Four months on and I have full movement in my shoulder and can now go about my daily life. The injection coupled with physiotherapy have been a game changer. I highly recommend Dr. Patnaik to anyone suffering from shoulder pain. Suffering in silence is not a solution.

Spire Cardiff Hospital

Breast Surgery, Cardiology, + 18 more

As I said it was brilliant in regards to how I was treated. It was so straight forward, I laughed, I relaxed I was treated like I was the only person who has ever suffered which I think is amazing for how many people do suffer, worse than me. I will always recommend Dr Srivastava and if I ever need another follow up or something in the area of Dr srivastavas expertise I will go to him every time. He is fantastic I am so happy and can move forward. Thanks again Dr srivastava.

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

Reason for the low rating on wait time is that I reported for admission at 1300 as requested but didn’t end up going to theatre until 2030. This was in part due to earlier procedures taking longer than expected but it was a very long time to wait and a long time to not eat. Perhaps a 3rd admission slot later in the afternoon would be a good improvement on busy days. But other than that everything else was very good.

Butterfield Osteopathy

Osteopathy, Paediatrics

Joshua started by reviewing how I was and I showed him the exercises he'd taught me. Then he asked my opinion on what I felt was important to target next and helped with exercises for that. He also made a video on my phone of an exercise, talking me through it, so I could remember it. Unfortunately I don't live locally so can't access his expertise on a regular basis.

Inverness Outpatient Centre – part of Circle Health Group

General Surgery, Obstetrics & Gynaecology, + 2 more

Some feedback was the lack of information about parking. I also tried to follow the directions link and it failed on an apple device. A quick Google took me to the door fine. The appointment start time was late and my parking meter was at its end. Luckily no warden about. So some info on parking and timings to expect would be helpful. Thanks for reading.

Mr Irshad Shaikh

General Surgeon

I had a follow up for a healing surgical wound and also an examination of a lump in the same area. Prof Shaikh was extremely professional and considerate throughout the appointment and went out if his way to provide me with reassurance and an explanation as to what I could expect going forward

Mr Benjamin Bloch

Orthopaedic Surgeon

I was extremely impressed by the way Mr Bloch explained everything to me. I was given a thorough examination of my knee. He made me feel reassured about the choices, procedures and rehabilitation going forward. Nothing was too much trouble and I didn’t feel I was wasting his time.

Mr Joseph Aderinto

Orthopaedic Surgeon

from my initial consultation through treatment to my discharge I have been impressed by the standard and quality of care by all members of the departments I have encounted especially the consultant Mr J Aderinto.

Mr Gavin Routledge

Osteopath

Gavin's knowledge is wide and his approach holistic and all in a very calm, professional manner. He is always on time with appointments and with a smile. I always feel in very good hands during sessions.