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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

LycaHealth Orpington

Endocrinology & Diabetes, General (Internal) Medicine, + 6 more

Review for Podiatrist Consultant Liam Stapleton I have been a patient of Liam Stapleton for several years, and I cannot recommend him highly enough. Liam is consistently professional, attentive, and genuinely thorough. He always takes the time to listen carefully, explains everything clearly, and makes sure you fully understand both the problem and the treatment options. What really sets him apart is how deeply he thinks about each case rather than applying a one-size-fits-all approach. He looks at issues from multiple angles, not just the painful area itself. He considers overall functionality, gait, posture, and the geometry of movement, and how all of these interact and impact the body. This holistic and biomechanical approach has made a huge difference to my outcomes over the years. You never feel rushed, dismissed, or treated like a number. Liam is thoughtful, analytical, and genuinely committed to finding the root cause of problems rather than just treating symptoms. If you are looking for a podiatrist who is highly knowledgeable, detail-oriented, and truly invested in long-term functional improvement, Liam Stapleton is exceptional.

Midlands Women's Health

Obstetrics & Gynaecology

My first visit was a very positive experience. The clinic was well presented, and I felt comfortable sitting in the waiting area prior to being called in. All staff members were polite, kind, and respectful during every interaction. When I entered the consultation room, I initially felt nervous; however, this quickly melted away as I was put at ease through warm and engaging conversation. I felt treated as a human being, not just a patient. The doctor ensured I was comfortable throughout the consultation and explained everything clearly and thoroughly. I am genuinely pleased with the outcome of the appointment, as I now have a better understanding of what is happening with my body and feel empowered to seek further support to improve my health and wellbeing. Once again Thank you!.🥰

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

I recently had a consultation with Dr Tan, and I was truly impressed by the level of care she provided. She showed exceptional compassion and empathy, listened carefully to every concern, and addressed each point thoroughly and individually. No question felt rushed or unwelcome. This review honestly doesn’t do justice to the standard of service we received. I left the appointment feeling completely reassured and confident that I was in the safest hands. Speaking with her felt like talking to someone I had known for years—she was patient and so attentive. Whenever something wasn’t clear, she took the time to explain it fully, even using drawings to help us understand. A service like that will never be forgotten, thank you so much!

Dr Iaisha Ali

Dermatologist

As ever, I look forward to seeing Dr Ali. An outstanding professional who has a generous personality about her. With her professional guidance, Dr Ali is brilliant at engaging and discussing with me, as the patient, the treatment options available. It makes me feel included in the decision made rather than being told what to do. Dr Ali couldn’t be a more pleasant person and we always have a brief chat about our respective children and what they are up to (as they are of a similar age).

Mr Feisal Ali Shah

Orthopaedic Surgeon

I am beyond grateful for the incredible care and support I have received by Mr Feisal Shah during my recent meniscus root repair surgery. He listened to my concerns and answered my questions with careful, thorough and kind explanations. The treatment has been first class before, during and after surgery. It is no wonder Mr Shah has such a superb reputation. I cannot recommend him and his team enough. .

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

I cannot fault my hospital stay in any respect. It was a wholly positive experience, notwithstanding that I had major surgery! Every single member of staff I encountered made me feel I mattered. They were, without exception, so professional and caring and kind. And - when I needed a hug I received several! I would describe the care I received, from start to finish and in every respect, as exemplary.

VIP Hearing Solutions London

Audiology

Nick Clive is a highly competent and effective audiologist, with excellent knowledge and experience. He is professional, thorough and approachable, with an in-depth understanding of issues facing clients with hearing loss. He initiates appropriate solutions, tailored to each client’s needs with effective outcomes. I recommend Nick Clive and his practice most highly. Charlotte M. January 2026

Dr Thines Karunakaran

Gastroenterologist

Friendly and professional staff. Doctor explained the process beforehand and put you at ease. Results report provided before you leave. Nice brand new unit (2025), purpose built for the role. You will need to be collected if you have sedation but I was still in and out within 2 hours. Overall I was very impressed by everyone I had contact with and would recommend without hesitation.

One Heart Clinic Harley Street

Cardiology, Imaging (Scans)

I had the pleasure of seeing Dr Jabbour today following some concerning recent blood test results. Given my family history, further investigations felt both sensible and reassuring. Dr Jabbour was exceptionally professional, thorough, and knowledgeable, and he took the time to explain everything clearly. I felt genuinely listened to and well cared for. I would highly recommend him.

Moorgate Andrology

Obstetrics & Gynaecology, Urology

The booking process was good. David gave me an excellent first impression. He, with Dr. Fragkoulis, and the rest of the team - communicated professionally ensuring they obtained - and all the same - provided the right information to help me with. The staff was kind and reassuring pre-op, and the post-op guidelines were quite straightforward. I would recommend this clinic.

Dr Nilay Joshi

Rheumatologist

This is my miracle doctor. Met Dr Joshi on my first visit on 11 December after being bed bound for six weeks. He put me on a course of steroids and within days, I started to feel like my old self again. Dr Joshi is a brilliant consultant who explained everything to me and put me at ease and made me feel good about myself again. I can only highly recommend him.

Dr. Dalvir Singh Bajwa

Dermatologist

Could not falter the staff so friendly and helpful. Doctor informed me exactly what was happening never felt any pain and the wound was stitched perfectly. Theatre staff had good conversations so I felt at ease. Was glad of refreshments while waiting. Only suggestion is maybe wear sunglasses while having procedure. Couldn’t fault the experience x

Mr Rafael Saramago

Audiologist

I am very happy with the care I received. Everything was explained to me clearly, and I really appreciate Mr. Rafael Saramago’s knowledge and kindness. He is very approachable and made me feel comfortable and well cared for. I would definitely recommend him to my friends and family.

Dr. Reza Abdullah

Respiratory Doctor

It’s clear that Dr Reza Abdullah is an excellent professional in his field. I like clear communication and allowing patient’s awareness of the situation to ensure informed behaviours are followed. Excellent experience and great efficiency of prescribed treatment / medication.

Dr Dominic Paviour

Neurologist

Dr Paviour is a great neurologist. After being passed around in the NHS with multiple complex symptoms for 3 years, he managed to find out what is possibly going on in my body. Gave me a self management plan, was a very good listener and explained everything very well