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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

Ms Shirin Khanjani

Obstetrician & Gynaecologist

From the very first day of our IVF journey, meeting Dr. Shirin Khanjani gave us an immense sense of reassurance and hope. She made us feel immediately that we were in the safest and most capable hands. Her bedside manner is truly exceptional—warm, calm, patient, and deeply compassionate. Dr. Khanjani took the time to explain every step of the process with clarity and honesty, answering all our questions and easing every concern. Her confidence, professionalism, and positive approach helped us trust the journey completely, even during moments of uncertainty. What truly sets Dr. Khanjani apart is how consistently approachable and supportive she is throughout the entire process. She was always accessible, attentive, and genuinely invested in our care, which made a tremendous difference to us. Thanks to her expertise, dedication, and unwavering commitment, our IVF journey resulted in the most beautiful outcome—we are now blessed with a healthy baby girl. We will forever be grateful to Dr. Shirin Khanjani and wholeheartedly recommend her to anyone navigating the challenging and emotional IVF journey. We would also like to acknowledge Rebecca, Dr. Khanjani’s assistant, who was a wonderful support throughout our journey. She was kind, hands-on, and easy to communicate with, always ensuring things ran smoothly and offering reassurance whenever needed. Our sincere thanks to Dr. Shirin Khanjani for making our dream of becoming parents a reality—we cannot recommend her highly enough to anyone trying and hoping for success on their IVF journey. Thank you, Dee & Randy

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

My first appointment with Dr James Thing went very well though I had to phone the clinic to say that I would be late for my appointment since the taxi broke down on the way. I arrived at the clinic with my husband 15 minutes late, but I was seen by Dr Thing without further delay. He told us that there was a patient who was on hour late on that day perhaps due to the cold weather. Dr Thing checked my medical details, my knee conditions in both legs, examined my knees carefully before looking them closely on the screen. I had bilateral Ostenil Plus Knee injections while the doctor was guided by Ultrasound Scan to insert the needles into the exact area of my knees. I had a little sensation when the needles were inserted but it was done in a gentle manner that I was feeling alright throughout the time of insertion. The whole procedure went smoothly and the doctor said he would see me in a year's time. In the meantime I was to take it easy and rest well for my knees to heal and he would write me an email in three weeks' time to see how I was doing.

Urban TRT

Endocrinology & Diabetes

I started TRT last July at a point when I was struggling significantly with fatigue, anxiety, and poor sleep. Since beginning treatment, all of those areas have improved dramatically, and the difference in my overall wellbeing has been genuinely life changing. A large part of that is down to Chris and the environment he has created at Urban TRT. Throughout the process he has monitored my progress closely, explaining results clearly and adjusting treatment thoughtfully where needed. What really sets Urban TRT apart, however, is how personable and approachable Chris and the team are. I have always felt informed, listened to, and confident that my health was being managed properly rather than simply being treated by numbers alone. I genuinely would not hesitate to recommend Urban TRT to anyone considering TRT or looking for a clinician who takes a genuinely holistic and professional approach to patient care.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

My wait time was excellent, I was seen ahead of my appointment time. The individual who picked me up to take me to the MRI was very friendly and kind. Unfortunately, that’s when things got somewhat awkward. The actual MRI attendant who was in charge of asking me the safety questions in advance found herself having a disagreement with a member of staff on another ward whilst with me. I understand that people are overworked and underpaid - resourcing has always been an issues (I have worked for the NHS), however, having an argument over who would tend to someone being seen after me is something that should not have happened infront of me. A joke was made of it when she hung up the phone but it was incredibly uncomfortable for me.

Dr Vinay Kumar Bhatia

Cardiologist

I am extremely grateful to be referred to Dr. Bhatia . who has been extremely thorough in looking into every aspect of the diagnosis and ensured to rule out any possible complications. His immediate attention, preponing the tests to ensure the results are in quickly so treatment can be started as early as possible, was highly commendable. He has been very patient and explained every step of the procedure to ensure that everything was clear and thorough. I am so delighted to be seen by Dr. Bhatia and highly recommend him. Laura, his PA, has been extremely helpful in sorting out the appointments as promptly as possible and always readily available to help with any queries. Many thanks and best wishes.

Dr. Sreekala Seepana

General Practitioner

Dr. Seepana was extremely knowledgeable and understanding. She explained everything in detail. For the first time, I really felt listened to by a GP and not fobbed off with medications that would only treat symptoms but not touch the root cause. I was so grateful to be heard- so much so that I felt quite emotional at points during the consultation. After years of what can only be described as hell dealing with perimenopause symptoms and the extreme stresses of not getting sufficient help or understanding from NHS doctors, I finally feel a real sense of hope that I will be able to 'get back to my old self'. I can barely express how grateful I am to Dr Seepana. Thank you.

Mr Naga Venkatesh Jayanthi

General Surgeon

From the first appointment to my last Mr Jayanthi showed care and compassion and I finally felt like someone was listening and wanted to help resolve the issues I was having. I was scheduled in to have surgery a few weeks later and he made me feel so at ease and talked through the procedure and calmed my nerves before going to theatre. After the operation he came to make sure everything was ok and explained what the findings were after the op and made sure I was happy with everything before being discharged. The care I received was first class and would highly recommend Mr Jayanthi.

Moreno Osteopathy

Osteopathy

I visited twice due to a stiffness in my neck. Rey was exceptionally friendly from the start and I felt I was listened to and he understood the issues I had been experiencing. I was very happy with the treatment feeling a notable difference minutes after the first session. They really do give good customer service and will not try to add extra, unnecessary sessions to get more money - my treatment lasted two sessions, and I was told to listen to my body and get back in contact if and when I need to. I will definitely be going back, even if it’s just for a quick readjustment.

Dr Mark Samaan

Gastroenterologist

Extremely happy with the service, care and everyone's attentiveness at the Cleveland Clinic. I was looked after by Dr Mark Samaan for the medical procedures. I felt safe under his care through his calm, thorough and clear words at every stage. The follow ups and the effort to notify information and results have been exceptional and most importantly with warmth! A million thank yous for everyone at Cleveland Clinic being absolutely brilliant. I finally have got an answer to what I have and can move forward to caring for myself in the right way.

Dr. Garry Savin

General Practitioner

Connor was a great help explaining the day, different aspects and how they will proceed, timelines etc. All aspects of each element of the day were executed with accuracy, care and clarity. The team were clear on the ask of me and the reason for each step of the process. Having such a thorough examination with each member demonstrating their experience and expertise, understanding my needs during the process and achieving it all with a personal touch was very impressive to experience. I have recommended Lumen to friends and family already!

Mr Matthew Liew

Urologist

From the moment I met him I knew I was talking to someone at the top of his field . I had been badly let down by the hospital in Stoke . I had been using a catheter for four months and there was no clear plan to carry out the surgery I needed . I saw Mr Liew on November 12th 2025 and my operation was on December 3rd 2025 and was a complete success. If you have problems with an enlarged prostate or similar I cannot reccomend Mr Liew highly enough . He has a clear expertise in this field and I am really grateful for his help .

Mr Chatenya Chauhan

Orthopaedic Surgeon

first meeting Dr Chauhan I felt at ease and he instantly gave me a lot of confidence to have a major operation, a full hip replacement. He explained in detail what would happen etc etc. In the operating theatre he again put me at ease with his professionalism and the operation was over and done before I knew it with no problems at all. All aftercare by himself and his staff was excellent. I would recommend anyone who is in need of surgery to seriously book Dr Chauhan as he was excellent. Highly recommend him

HCA Healthcare UK The Wellington Hospital

Gastroenterology, General Practice (GP), + 10 more

The most important thing for a patient undergoing a medical procedure is the trust between the patient and the treating physician. From the assessment meeting, followed by the brief consultation with Dr. Seward, and throughout the medical procedure, I felt that I was being treated in the most professional manner possible. Dr. Seward demonstrated extensive knowledge, professionalism, and confidence, and created a comfortable atmosphere between us, providing clear information throughout the entire process.

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Hari has been looking after my dad who has stage 4 kidney cancer. Hari is a kind, caring person who treats you with respect and truly wants to help. Dad certainly would not be where he is now only for Hari. He sets out a clear protocol to help on your cancer journey. I think one of the things that stood out to my dad and our family is the reassurance he gives you. I would recommend anyone going through this to contact Hari and his team. You will be in knowledgeable safe hands without doubt.

London Gynaecology - Harley Street

Obstetrics & Gynaecology

Dr. Muglu has been one of the best consultants I have ever seen. I read his reviews before booking and they are all true. He is kind, patient and explains everything in understandable terms and is never in a rush to get you out and onto the next one! He went above and beyond to advise me even once my gynae tests were completed and we were had to explore other options. The support staff were also always welcoming and attentive. Overall, a fantastic experience. Thank you!