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Ahead4babies

Oral & Maxillofacial Surgery, Paediatrics

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

Mr Wassim Hassan

Obstetrician & Gynaecologist

I recently had a hysterectomy with Mr Wassim Hassan, and the whole experience was smooth from start to finish. He made me feel completely at ease throughout the process, thoroughly explained everything in detail, and was incredibly patient—when I didn’t quite grasp the medical terminology, he rephrased it in simple, everyday language that I could easily understand. His skill and care during the procedure were outstanding, and my recovery has been straightforward. I also want to recognise his assistant Marie—she was superb! Always responsive, helpful, and reassuring, which made coordinating appointments and dealing with any questions so much less stressful. The combination of Mr Hassan’s expertise and Marie’s fantastic support made what could have been a daunting time feel manageable and even positive. Thank you both so much—I couldn’t recommend Mr Hassan and his team highly enough.

Miss Poonam Pradhan

Obstetrician & Gynaecologist

We gained nothing from the experience. We feel robbed. We have spent £240 and learnt nothing. She told us there was another clinician there who would have been better for us to book with. So how about not charging us and telling us to book with the correct consultant? Why were we not triaged to the correct consultant like what happens in most clinics? I even emailed and phoned before with queries to ensure I was making the right booking. How can this consultant think it is okay to charge £240 for the consultation that they have done? She knows I’m going to have to pay private IVF and all I was literally told from this consultation was that I need to see what they say with NHS recurrent miscarriage. I left the appointment in tears. Because they care more about money than healthcare. I would have been ashamed to charge a grieving couple that much if I couldn’t be of any help.

Dr Rena Ohri

General Practitioner

Following my recent consultation with Dr Rena Ohri, I felt confident and reassured. Dr Ohri listened and was incredibly attentive when I told her the symptoms I was presenting with and was very professional when understanding my medical background. My consultation was not rushed and I felt Dr Ohri was very personable and developed a professional and meaningful rapport with me as her patient. I believe she was very thorough with her examination and took a lot of care in explaining what the next steps were for me and allowed me to voice my own opinions throughout the consultation. I would strongly recommend Dr Rena Ohri and in the future and if I am requiring any further medical support will be returning back to her clinic.

Dr Chris Airey

General (Internal) Medicine, General Practitioner

What has impressed me most is the care, depth, and rigour of Chris’s approach. He looks well beyond headline markers and takes the time to understand how treatment is affecting you physically and mentally over time. Each consultation feels considered and evidence-led, but never clinical or rushed. Chris is clearly invested in my long-term health outcomes, not short-term fixes, and that comes through in the way he tracks progress, explains the rationale behind decisions, and proactively checks in. That level of care has built real trust, and long term confidence in my health and wellbeing, and makes a huge difference to the overall experience.

Skylight Psychiatry

Psychiatry

the appointment for my adhd assessment was online so I can’t comment on the cleaness of the office. The difficult part of this process was trying to keep track of the forms and how many questions you had to answer on a form without being able to save as you go along or being able to print them off and take your time to remember the examples. It would be great to have a checklist on screen that showed which forms you had completed and which ones were still left to do. The assessor put me at ease, she explained everything clearly.

Professor Christopher Eden

Urologist

I'd initially come across Professor Eden via the Prostate Matters website where in a video he explained in detail the radical prostectamy procedure. Upon further research I found out he was a leader in the field for this surgery and employed the latest techniques such as reitzus sparing and Neurosafe. My consultation with Professor Eden confirmed this surgery was the best route for me and helped put my mind at ease. Professor Eden helped answer and questions and concerns I had and I subsequently booked surgery with him.

Mr Mahesh R Akula

Orthopaedic Surgeon

I had been putting off the thought of spinal surgery for 20+ years. Other consultants didn't give me the feeling of confidence that Mr Akula does and he explained everything very well and was with me every step of the way. When faced with the prospect of having an incredibly painful Christmas, Mr Akula went above and beyond finding me a bed and anaesthetist Dr Kumar and they performed my spinal decompression surgery so I had a pain-free festive period. Thank you very much. Professional, friendly and respectful.

Mr Ahmad Aziz

Ophthalmologist

Had an amazing experience very understanding very compassionate as a doctor sometimes you can feel very nervous around doctors but he always makes you feel like ease and the process is so easy and relaxing considering I don’t like needles I would highly recommend this Dr to anyone especially with anxiety or not too sure forward with anything to do with injection I would definitely recommend him good eye doctor and always leaves you with reassurance and confident before leaving the hospital. Thank you

Mr Aris Konstantopoulos

Ophthalmologist

After having a consultation with Aris I decided to go ahead with two separate Cataract operations over a few months in late 2025. Must admit I was very worried about the procedure, however Aris explained everything to me and was very patient and kind. If anyone requires Eye Surgery I would say he is an Amazing Surgeon and if possible get him to treat you. Since the Operation my Eyesight is just fantastic - it was well worth the worry .

Quality Dental : Worthing

Dentistry

Disappointed I had to wait 20 minutes for an appointment first thing in the morning, however everything else was positive. Waiting area and treatment room were both tidy and clean. Staff were friendly and professional. Some additional work required and dentist took me through options for treatment and resulting cost. Dental work was very good and pain free(!). Payment all completed to my satisfaction. Overall, a positive experience

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

It was great to be able to see Mr Steven Lau at the Spencer, although a great shame that the NHS does not recognise crossover between private and public services. I had paid £250 to see Mr Lau for the same consultation as I had on 7th January, meaning that I am no further along the path of accessing the treatment I’ve waited 21 months for. I am grateful, however, that I’m accessing private services via the NHS

W6 Physiotherapy

Physiotherapy, Sports & Exercise Medicine, + 2 more

my physio therapist was most helpful. I have been seeing him about once every 2 months. He always asks about my progress from the last visit and we then work on the areas that I pick out. This time he showed me various exercises relevant to my current situation. I did the exercises with his supervisio0n and I found that most valuable as he could show me what I got ok and how I could do the exercise better

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

Dr Ratnavel is exceptionally thorough and professional,, and has given me reassurance that the skin condition I have has been successfully treated. He has also guided me on ways to manage it in the future and how to stay safe in the sun whilst still enjoying being outdoors. I’m very grateful for his guidance and professionalism. I would highly recommend to family, friends and colleagues.

Practice Plus Group Hospital, Barlborough

Staff at the practice seem to be unable to distinguish between NHS patients a d those who Are private and paying. Twice i was sent to the wrong waiting area with NHS patients. Only to be later sent to the private waiting area. As a paying patient i expect a certain level of compitance and care. So come on Barlborough, a little bit of interest in your role might help