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Specialists

search-profile-icon

Minesh Patel

Gastroenterology

search-profile-icon

David John Allen

Orthopaedic Surgery

search-profile-icon

Aisling Coy

Rheumatology

search-profile-icon

Nicholas Wilson Jones

Plastic Surgery

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Sebastian Hendricks

Audiology

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Muhammad Hasan

Haematology

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Dan Arvinte

Orthopaedic Surgery

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Gareth G Jones

Orthopaedic Surgery

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Max Almond

General Surgery

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Lucy Khan

General Surgery

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  • User avatar
    Cleveland Clinic Moorgate Outpatient Centre

    Imaging (Scans), Cardiology, + 8 more

    2.0

    Verified

    it's the Grosvenor Cleveland First experience Anweek today Monday i went for a blood test and Ultrasound both appointments were on time. The next day i had an appointment by phone some sort of registration ( by the way this was the 10!th registration ) Our life doesn't revolve over your hospital so many registrations what for and you still got it wrong it's frustrating and monotonous.) I would try and find an easier way for patients . let's go back to the phone registration the gentlemen tells me i have to do a blood test and a swap, i told him i was there yesterday and i did a blood test he told me that i have to go back as they forgot to do another blood test and the swap. Forgot i found that very unprofessional so on Wednesday i went back when the nurse took me she took me to the room did the blood test and another nurse came for then swap i was told i need to go and do and ECG a test that i wasn't aware of i became stressed and furious i turned to the poor nurse and said to her i am not doing an ECG and to cancel it. i found the whole situation unprofessional. Thursday arriving to the hospital' early in the morning' once again registration and then a Porter came and took' us to the room. a few minutes later the nurse came and of course another registeatiôn Room nice but no cupboard to hang your coat. it rains a lot in England we wear coats .My surgeon came and explained the procedure and few minutes after he left went down for the operation all well to this point Eventually i was up and nurses came to check all was well Food Menu is very unhealthy no salad no fruit juices i would suggest you get a dietician it's shameful your Menu I was discharged by Professor Hakim at around 3:30' the nurse went to get the discharge letter and told me that i have an MRI at five i told her to cancel it no need for MRI after the operation When i came to leave nobody told me what i had to do was given some plasters and i asked if i could have a shower n was told not today tomorrow i went to the desk on my way out to query an extra bill i wanted to know what it was for and he couldn't tell me i said where is your account department and he said we don't have one on the premises this huge hospital doesn't have an account department in short when i know what its for i will not pay even'. on my chart why Good luck you have a very nice hospital but very stressing and there is a lot of' things you have to work don't think it will be my first choice

  • User avatar
    Cleveland Clinic London

    Vascular Surgery, Anaesthetics, + 10 more

    4.0

    Verified

    The appointment with the specialist gastroenterologist and blood test, reception, bookings etc was fine, no wait, quick, efficient and friendly. All very good. The MRI was another story. I have shared my feedback with the experience team. See below. How are your staff performing procedures on patients trained? The team I was handed over looked more like students under training with no supervision, it was scary to be left alone with them for an MRI. Are you cutting costs so that no doctors are available on the day of my procedure? I have been better taken care of by the NHS ! I have just had the worst experience for what should have been a simple MRI procedure. The team I was handed to were unable to find a suitable vein to perform the dye injection. They tried several times, I asked to call someone else to try, the man who arrived didn't manage either and it was even more painful, they ended up harming both my arms. There were no doctors available. I insisted to see one. They said we could maybe do the MRI without the dye solution injected in my arms. They asked me what I wanted to do?! I replied I was not a doctor and the decision was not with me as I have no idea what it involves. Finally after waiting for over 20mins in a freezing room, with just a light layer to cover me, a doctor arrived. He said we shouldn't do an MRI without injecting the dye solution. Eventually he managed to do the needle procedure very well and easily and it was not painful at all. He left straight after. The MRI happened but no explanation was given to me by the team, who looked more like "in learning students with no supervision", I just prayed they actually knew what they were doing but I was very doubtful... no feedback on how it went, how long left during the MRI, when the results would be coming etc. I had MRIs with HCA in the past, a totally different experience. Doctors seem to be good at Cleveland but the staff I met yesterday was undertrained and there is obviously a management / administration problem. NHS does better on some instances. We pay a fortune for these types of clinics, this is shocking. I will never trust this place for any further procedures handling my health and body.

    Seen for:

    Bloating
  • User avatar
    Fitzrovia Suite

    Obstetrics & Gynaecology

    5.0

    Verified

    We opted for private care at UCLH because we wanted the birth experience to be as positive as possible. As a medically uncomplicated patient I felt that I may not receive much attention or time on an overstretched NHS ward. I also had some anxieties around birth (as a healthcare professional myself) and felt reassured to be receiving consultant-led care, from a clinician with whom I was able to build a trusting relationship. Shalini provided exceptional care from 32 weeks pregnancy and after delivery. She got to know me and my partner, and understood our priorities and concerns. I had previously found it hard to make decisions around birth. Shalini provided us with evidence, data and her experience - this empowered us to make our decisions. She spent a lot of time with us and brought great care, empathy and kindness to her practice, as well as her excellent clinical skills. When we had questions, fears or anxieties Shalini was able to reassure us, both with her kindness and her experience and expertise. The care she provides is holistic and individualised - she advocated for me in many ways and empowered me to advocate for myself too. We had an elective caesarean at 39 weeks. The surgery was pain free and crucially for me, I felt confident and safe - something that was not natural for me in approaching birth. Shalini was close at hand to care for us before and afterwards. I made an excellent recovery and have healed extremely well. I recommend Dr Shalni in the strongest terms to mothers and families looking for private care at UCLH. Shalini is passionate about obstetrics, her patients and practising medicine. It is a great privilege to be cared for by a clinician at the top of her field, who clearly cares deeply about her patients.

    Seen for:

    C-Section (Caesarean Section)
  • User avatar
    Delamere: Private Rehab Clinic & Addiction Treatment

    Holistic Therapy, Psychiatry, + 1 more

    5.0

    Verified

    Wow, what an amazing place with a holistic approach to recovery. Far from previous experiences that simply provide a detox and a few tools tacked on the end. Delamere provides any willing individual the opportunity to explore yourself and a way of life that can truly bring balance and happiness. The food was excellent, home cooked with minimal processed food, probably only the tofu as the vegetarian option was processed, along with bacon and sausage for breakfast. Chefs were very approachable and friendly, even gained some advice on what to cook at home. The overall environment was clean, tidy and well maintained. The liaison team were excellent and always on hand to support and guide when needed.The nursing team were also superb, always there to answer any medical questions in a compassionate way. The mentors provided clear direction without judgement or bias. My therapist was second to none and created a safe environment for me to discover myself, while always being there to catch me when I stumbled. All in all a life changing experience. I have left with a solid toolset and aftercare package that will steer me through a joyful life with my friends and family. Only negative was the insane temperature in the bedrooms…..bring some cool PJs.

    Seen for:

    Alcoholism
  • User avatar
    Spire London East Hospital

    Gastroenterology, Obstetrics & Gynaecology, + 21 more

    5.0

    Verified

    Here is a polished, clearer version of your text: ⸻ Firstly, I would like to thank Dr. Jagwant Singh. I broke my collarbone four years ago and had a titanium plate fitted at Whipps Cross Hospital. Since that operation, my shoulder had been in constant pain. After numerous hospital visits and rounds of physiotherapy, I was repeatedly told there was nothing wrong and that I would simply have to live with it. I was then recommended to Dr. Jagwant Singh, and from my very first appointment he recognised that something wasn’t right. He immediately sent me for an MRI scan, which revealed a bicep tear and a labral tear. He arranged the necessary surgery and successfully repaired my shoulder. I cannot thank Dr. Jagwant Singh enough. I’m now eight weeks post-op, the pain has almost completely gone, and my movement has nearly returned. From the first visit, Dr. Singh explained everything clearly, never rushed, and always took the time to answer all my questions.

    Seen for:

    Shoulder & Elbow Surgery
  • User avatar
    Dr Khaled Ayazi

    Pain Management Specialist

    5.0

    Verified

    I recently visited this doctor and had an excellent experience from start to finish. The doctor was kind, patient, and truly took the time to listen to my concerns. They explained everything clearly and made sure I understood my treatment options, which really put me at . The staff were friendly and efficient. I never felt rushed, and I appreciated the doctor’s thoroughness and professionalism throughout the entire visit. I left feeling confident about my care and grateful to have found such a dedicated healthcare professional. Highly recommended! If you’d like, I can rewrite it in a more emotional, formal, short, humorous, or professional tone—just let me know!

    Seen for:

    Back Injections (including Steroid Epidurals)
  • User avatar
    Mr Paolo Consigliere

    Orthopaedic Surgeon

    5.0

    Verified

    I consulted Dr. Consigliere for a suspected labrum tear in my shoulder that had been causing chronic pain. The doctor was able to give me a very clear diagnostic, and clearly laid out options for treatment, without pushing immediately for surgery. I ended up having surgery with him, everything was great, well explained, with minimal pain, and am now well on track for recovery. I would highly recommend Dr. Consigliere for any shoulder-related issues. The doctor’s assistant is also very organized and responsive, the entire process was very well managed.

    Seen for:

    Shoulder Labral Tear
  • User avatar
    HCA Healthcare UK The Harley Street Clinic

    Breast Surgery, Cardiology, + 9 more

    5.0

    Verified

    Couldn't praise Mr Tang anymore. From the moment I met him, kind, knowledgeable, calm, and I felt at ease even though I ripped my bicep less than a day before meeting him and was in a serious amount of pain. There wasn't a question he couldn't answer, and the surgery was as painless as it could have been. He did say he has never seen a bicep recover so quickly, which I am very proud of; however, I think that was more him than me. Thank you again.

    Seen for:

    Bicep Injury
  • 5.0

    Verified

    Didn’t find the diagnosis a surprise and straightforward professionalism of the entire team made the experience free from any anxiety at all. Every single medic, whatever their position or responsibilities went above and beyond. Recovery quick and pain free - far easier than I was expecting. The personal attention of Mr Abou-Chedid was hugely appreciated. It was obvious that I was in the best, highly qualified, experienced and safest of hands.

    Seen for:

    Prostatectomy (Robotic)
  • User avatar
    Poland Medical

    Cardiology, Dentistry, + 12 more

    5.0

    Verified

    I am very pleased with the service at Poland Medical. The staff are friendly, helpful and always professional. The reception team is well-organised, and appointments run smoothly without long waiting times. The doctors take their time, explain everything clearly and make you feel comfortable and well cared for. The whole clinic is clean and welcoming. I highly recommend Poland Medical to anyone looking for reliable and high-quality medical care

    Seen for:

    Allergies
  • User avatar
    Dr Animesh Singh

    Rheumatologist

    5.0

    Verified

    I’ve been bedbound for a month, struggling with symptoms that left me exhausted and unable to function. When I came to this rheumatologist, he immediately took the time to understand what I was going through. He recognized my condition quickly and knew exactly what to prescribe. I’m incredibly grateful for his help and highly recommend him to anyone who feels lost or unheard in their health journey.

    Seen for:

    Rheumatology
  • User avatar
    Leominster Osteopaths & Therapies

    Physiotherapy, Audiology, + 6 more

    5.0

    Verified

    I have visited a couple of times now and cannot fault anything. Very quick to book me in (next day appointment), and so welcoming and informative whenever I’m there. My back is so much better and I have a knowledge on how to help myself in between appointments. The appointments have been easy going and not at all awkward or embarrassing (which I worried they would be!). Would definitely recommend!

    Seen for:

    Back Pain
  • User avatar
    Mr Daniel Webster

    Obstetrician & Gynaecologist

    5.0

    Verified

    From my consultation with Mr Webster who gave me a thorough examination and explained his findings and the solutions to them , knowing that I was in excellent hands I proceeded with his recommendations for my procedure. On the day of my procedure I felt reassured and was treated with dignity and respect by everyone . Thank you to the whole team at Harbour Hospital Poole especially Mr Webster

    Seen for:

    Vaginal Wall Repair
  • User avatar
    Mr Ashutosh Tandon

    General Surgeon

    5.0

    Verified

    Really happy with all the treatment that I've received from Mr Tandon from the early consultations to the endoscopy pre surgery and eventually him performing my nissen fundoplication surgery too, which has gone as perfect as it can do I'm really happy with how everything has turned out, I've been well informed through every single step and felt at ease with no worries at all throughout.

    Seen for:

    Hiatus Hernia
  • User avatar
    Dr. Devinder Bansi

    Gastroenterologist

    5.0

    Verified

    Dr Bansi is excellent - he is obviously very knowledgeable but also thoughtful and good listener, and thinks about what one tells him, and uses it well. Time spent with him is time well spent, although he's clearly efficient, he never seems in a hurry to get on to the next thing. His team are excellent and very responsive, and communication is good throughout.

    Seen for:

    Endoscopy (OGD)
  • User avatar
    Mr Alexander Montgomery

    Orthopaedic Surgeon

    5.0

    Verified

    I highly recommend Mr Montgomery. His clear explanations, welcoming manner, and unhurried approach have given me complete confidence throughout my treatment. I’m extremely grateful for the care he has provided over the last few years and feel fortunate to have found such an exceptional specialist.

    Seen for:

    Herniated Disc or Slipped Disc

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