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Mr Chin Hooi Gan

Obstetrician & Gynaecologist

Following years of treatment for endometriosis through the NHS, including oophorectomy in 2015 and a full hysterectomy in 2018 at the age of 28, It was confirmed that I still had endometriosis and I have since undergone 2 further laparoscopies. The last procedure in 2024 was unsuccessful and some of the endometriosis tissue was left. My symptoms steadily got worse to the point where I could not walk unaided and was taking morphine daily in order to function. My quality of life was non-existent and I had lost faith in the NHS due to continuous dismissals. Following my own research I found Mr Gan. After the initial appointment with him in June 2025, for the first time I felt I had been listened to and believed when I spoke about my pain and symptoms. Mr Gan was very sympathetic, compassionate and thorough. He communicated his concerns very well and ensured I completely understood my issues. Mr Gan then kept me informed of his plan, the whole process and potential time frames. It was also very clear that the most important thing for Mr Gan was for me to come out of the whole process with a better quality of life and alleviation of my symptoms, as there were question marks over exactly where and how much endometrial tissue there was. Several times he shared his concerns regarding surgery and the cost of surgery Vs the reward, this clearly showed his concern for doing the right thing and that his patients come first. However I insisted that my symptoms were linked to endometriosis due to my past experience and Mr Gan listened. He agreed to do the surgery. I underwent surgery in October 2025 led by Mr Gan. During the surgery Mr Gan excised endometriosis and scar tissue from my bladder, sigmoid colon and vaginal vault. He also located and removed an 8cm endometriosis nodule/scarring that was attached and constricting my ureter, hypogastric nerve and several ligaments. Mr Gan was clearly incredibly precise as the surgery was completed with no complications, despite the significant intricacy! When I awake following my anaesthetic, I was immediately symptom free. The pain that had been crippling me for years had gone. The only explanation for this is the skill, care and expertise of Mr Gan and his surgical team. As I write this I am 10 weeks post op, I am back at work full-time, I walk twice a day with my dog and have no need of pain relief whatsoever. I am back to my old self, I have my life back and my partner and I could not be more grateful for what Mr Gan did for me. Following years of dismissals and medical gaslighting from gynaecologists elsewhere, Mr Gan truly was my light at the end of a very long and dark tunnel. Mr Gan will always be my first choice should my endometriosis return, I cannot recommend him enough. Thank you Mr Gan for everything that you do!

Professor Omar Faiz

General Surgeon

I have been under the care of Professor Faiz for approximately 18 months, during which I underwent major and complex surgery performed by Professor Faiz himself. This followed almost two decades of severe inflammation in the bowels, which had resulted in a very aggressive disease with numerous complications. When I first met Professor Faiz, it quickly became clear that he had an exceptional understanding of the progressive nature of my condition, as well as its many intricacies and complications—far beyond any other consultant or surgeon I had previously spoken to. Professor Faiz was extremely thorough in conducting tests and assessments to gain a complete picture of my situation. He then developed a clear surgical plan, carefully considering the best approach while prioritising the elimination of all possible risks. Professor Faiz also collaborates with highly skilled and experienced colleagues, whom he involved at the appropriate stages of my care without hesitation. His secretary has likewise been outstanding and extremely helpful. On several occasions after surgery, I was able to contact her and receive a prompt response from Professor Faiz, which greatly helped to alleviate my concerns. In addition to being exceptionally talented in his field, Professor Faiz is also deeply caring. He understands the human aspect of living with complex conditions and the profound impact they can have on people’s lives. In summary, Professor Faiz is a highly experienced and skilled surgeon who prioritises minimising risk and achieving the best possible outcomes for his patients. He is supported by an excellent team. I feel extremely fortunate and grateful to have met Professor Faiz during what was a very challenging and worrying time, and I could not have asked for better care.

Mr David Redfern

Orthopaedic Surgeon

Exceptional Care from Mr David Redfern at The Cleveland Clinic. From the initial consultation to surgery, the care I received was exceptional. Mr Redfern was not only incredibly knowledgeable and skilled in his field but also demonstrated a rare level of compassion and patience. Mr Redfern took the time to: Listen attentively to my concerns and answer all my questions in an understandable way. Clearly explain the diagnosis, the proposed surgical plan, and potential outcomes. Ensuring I felt at ease and confident about the procedure every step of the way. I felt valued as a patient throughout the entire process. I highly recommend Mr Redfern to anyone in need of orthopaedic expertise. This was a wholly positive experience, thank you to the entire facility, your commitment to patient well-being was second to none. A true centre of excellence. Kathija N,

Dr Sotiris Nicholas

Anaesthetist

I had my fifth planned C-section with Dr. Sotiris Nicholas, and understandably I was quite stressed going into it. From the very beginning, however, he did everything possible to put me at ease and truly made the experience positive and reassuring. He was incredibly attentive and thoughtful—for example, he avoided me having to endure a double needle prick when the lady came to collect the baby’s cord blood. Throughout the procedure, he explained every step clearly, letting me know exactly what he was doing and what to expect, which helped me feel calm and in control. As a lovely bonus, he also took beautiful photos for us in the operating theatre, which we will treasure. I am extremely grateful for his care, professionalism, and kindness, and I couldn’t have asked for a better experience for such an important moment.

Mr John Ferris

Ophthalmologist

The thought of Cataract Surgery was for me a daunting prospect…so I undertook some research and this led me to John’s website which I found informative and reassuring. I was surprised to learn of the range of interocular lenses available which gave me cause to consider the outcome I wanted - in my case to be glasses free. I settled on the Rayner RayOne Galaxy IOL and confirmed this choice during my pre-op examination with John. The surgery (bilateral) was pain free with both eyes completed within an hour. The result was spectacular! … excellent close up vision for reading and distance vision significantly better than 20/20. All in all an extremely successful procedure with precisely the outcome I had sought. I have no hesitation in recommending John and the excellent team at Tetbury Hospital.

Dr. Sangeetha Devarajan

Obstetrician & Gynaecologist

Dr Devarajan could not have been more amazing! She was the kindest doctor and helped me so much along the way! Between appointments and admissions to hospital, she continuously checked in and supported me. For a young female the gynae world can be overwhelming, she made me feel so safe and relaxed and reassured that things will get better. She had the most amazing communication and care provided i could not be more greatful to of had her as my doctor. I will forever be so greatful. Thank you.

Mrs Supriya Bulchandani

Obstetrician & Gynaecologist

My visit with Mrs Bulchandani was thorough and professional, and I felt well supported. Mrs Bulchandani was able to provide initial reassurance following a hands-on examination. An ultrasound carried out on the same day put my mind further at rest, and bloods taken during the appointment confirmed where I was on my menopausal journey. I can’t rate Mrs Bulchandani enough, and if I need to seek another appointment with a gynaecologist I wouldn't hesitate to see Mrs Bulchandani again. Thank you!

Mr Andrew Sidebottom

Oral & Maxillofacial Surgeon

Mr Sidebottom is a brilliant surgeon who I highly recommend, he has a calm and reassuring manner, in addition to that he actively listens to your questions and explains everything very clearly. I had full confidence in his ability and that was confirmed when I had no complications or pain following my surgery. He was helpful at each step of the way, from my initial consultation to my final follow up. Please know that you are in good hands with Mr Sidebottom.

The London Independent Hospital (part of Circle Health Group)

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I received shoulder surgery and was able to be discharged the same day. All of the nursing staff were friendly and informative, the physio treatment and advice was informative. All the staff I came across were very friendly. I especially enjoyed the roast dinner which was hot when served (a new experience). I would highly recommend Mr Khan and the London Independent hospital.

Spire Alexandra Hospital

Breast Surgery, Cardiology, + 16 more

I was so happy with every aspect of my treatment at the Spire Alexandra hospital. Every member of staff was very professional and took great care of me. My knee has recovered very well and it has not been a bad experience at all. I was terrified before the operation but I was reassured by the anaesthetist that I would be fine. The consultant has done an amazing job on my knee.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

Daleswood Health and Dr Denton never fail to complete the challenge. Called last minute and was squeezed in with no stress. Arrived and was seen with a minute by Dr Oliver Denton who carried out the minor procedure with complete and utter professionalism. Thank you Daleswood, yet again you have done what it says on the can. Have a very Merry Christmas all.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

excellent experience, my second! prof Griffin is amazing. but all the staff were fantastic. i would like to particularly mention, the 2 staff nurses who looked after me. One was spanish and i think the other was a bank nurse from Romania . both were reallly excellent as a retired nurse myself I recognise skill and expertise.

North Wales Eye Specialist Centre

Ophthalmology

All the staff were helpful, polite, professional and friendly. The consultant that treated me, listened to what I had to say about the state of my eyesight and answered any questions that I raised. He explained the laser procedure well. All in all it was a very satisfactory experience and greatly improved my sight.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

A very calm, reassuring and friendly atmosphere. The New Victoria also had the necessary scanning and blood testing facilities just a few steps away from the consultation rooms. The hospital is well served by the 57 bus route but also has facilities for dropping patients off and also limited parking.

Newmedica Welwyn Garden City

Ophthalmology

I wish to thank all the amazing team at Newmedica Nottingham for all their kindness and support shown to me recently. From the arrival and surgery they were all so helpfull explaining all the procedures. Thank you everyone and Merry Xmas and of course a very Happy New Year to you all.

Centennial Medical Care

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

No waiting, fast, super efficient, very friendly and very accommodating. I'm from Australia and these guys could give Aussie medical prectises lessons on how to run a medical business. This review referres to the in house Pharmacy as well.