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Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

Usually feedback is of a negative nature but this is not one of those occasions. My experience was awesome for which I am super grateful. I have had a number of gastroscopies in my life so was nervous about what was going to happen. From the moment of my arrival I was greeted and made to feel comfortable straight away. The pre-procedure nurses were very clear, helpful and showed huge amounts of empathy about what was going to happen. When wheeled into the operating theatre I was introduced to all of the team who were to perform the procedure, all of whom had welcoming smiles and a reassuring tone (a tone that continued throughout the procedure). Dr Alan Watson was super clear, professional and again very comforting. I knew I was in safe hands. I just had a throat spray, no sedation, so was fully aware of what was going on. One action that was performed by a nurse during the procedure was to, comfortingly, rub my shoulder. I couldn’t see who it was, but such a small, seemingly insignificant action, was hugely important to me and kept me connected with humanity during the brutal fact that I had a scope down my throat. Post procedure, I was greeted with the warm smiles again and wheeled to the recovery area where again everyone was super attentive. I can’t say thank you enough for everything. The team were awesome.

Moorfields Private Eye Hospital

Ophthalmology

I attended the hospital to have planned eye surgery consisting of cataract removal, lens replacement and full thickness corneal replacement under general anaesthetic. I arrived early and was allocated to a private ensuite room with secure storage. Nurses confirmed all the necessary checks that had been conducted the previois day in pre-assessment. A nurse applied gel to my hand to numb it ready for a cannula and provided surgical stockings. The anaesthetist visited to re-confirm details and provide reassurance. The surgeon visited to review procedure and risks. The nurse accompanied me to the anaesthesia room and looked after my clothes. After fitting the cannula painlessly, after the anaesthetic I knew nothing until awakening in recovery, with a pad over the affected eye. I was taken back to my room feeling fit and well. Nurses checked on me and provided the refreshments I had ordered. The surgeon visited again to confirm the follow up appointment. Medications were made ready, with post operative guidance. My chaperone arrived to take me home. The whole thing was completed on schedule.

Dr. Bradley Powell

Psychologist

I’m really grateful to have found Bradley. He remembers the little details I mention and brings them back into our conversations in a way that makes me feel genuinely understood and heard. I always have the sense that he’s on my team and truly cares about my wellbeing. I first went to him while off work with burnout and anxiety, and later after receiving an ADHD diagnosis. He supported me through the initial rest and recovery, and then helped me look at the longer-term patterns that contributed to the burnout in the first place. What I appreciate most is how he gently pushes me toward progress while also helping me recognise the steps I’ve already taken. I can be very all-or-nothing in my thinking, and he’s helped me find a kinder, more balanced middle ground. I’d worked with other therapists before and never felt like they really “got” me. Bradley manages to empathise deeply, even with experiences quite different from his own, and because he listens so carefully and thinks things through so well, his support always feels specific and relevant to me. I’d highly recommend him.

Mr Christopher Challand

General Surgeon

Mr Challand always greeted me with a very pleasant and positive attitude at our face to face meetings. This was very encouraging and helped me to carry the positivity throughout my time under Mr Challand's care. When I came round out of the initial surgery, I saw my situation and for the next 2 days I allowed my internal voices to voice how they saw my future situation. However at the end of the 2nd day, I gave myself a good talking to, that tomorrow (the 3rd day) there would be no more "why me" complaining. This is how I carried on - Only Positivity, and it worked for me. Yes, there were a few situations but I dealt with each in a plus positive manner. I always made sure to greet every one with a positive outlook. My visits with Mr Challand have always been very pleasant and straight to the point. Thanks to all the staff who were involved with my case. I'm so fortunate to be here and can only express my sincere thanks to all. The best gift to me has been the reversal. I now have to learn how to get used to the old system of toiletries!! Regards Margaret P

Miss Aimee Di Marco

Diabetes & Endocrinology Specialist, General Surgeon

I cannot recommend Miss Di Marco highly enough. She is an outstanding surgeon who specialises in thyroid and parathyroid disease, and her care went far beyond technical excellence. From our very first consultation, she took time to explain the procedure in clear, reassuring terms, patiently talking me through what to expect and answering all my questions. Most importantly, she made me feel genuinely listened to and reassured, which made an enormous difference. As a result, I felt calm, informed, and confident going into surgery. In theatre, just before I went under, she spoke to me in a calm, steady voice and talked me through the laryngoscopy step by step. That simple act of kindness made me feel safe, relaxed, and completely confident that I was in the very best hands — which I truly was. Miss Di Marco combines exceptional surgical skill with real compassion and humanity. I am deeply grateful for her care and would not hesitate to recommend her to anyone needing thyroid or parathyroid surgery.

Skylight Psychiatry

Psychiatry

Overall this was a good experience, I had a combined assessment via NHS right to choose. I liked that I was seen in person for this. The wait times were much longer than initially expected however I believe there was a huge influx of patients at the same time that I was referred. The assessments themselves were good with understanding and knowledgeable assessors. The report which I have received is in depth although I did think there may be a professionals insight into the early developmental questionnaire whereas it is just copied into the report. I had a few queries about the report which I am waiting on the answer to and also have asked for it to be sent to my GP which hasn't been done yet but again, this is the lacking wait times. Apart from the wait times, the service was great and I am thankful for their help. I think my referral was made in March 2025 and I am writing this review in December 2025.

HCA Healthcare UK Chelsea Outpatients

Cardiology, Diagnostic Pathway – Cardiac, + 3 more

Dr Laura takes her time to explain everything to me, and she even manages to teach me some medical stuff considering I am a medical student! She is always keen to involve my family and ensure I am fully supported. She has helped me navigate several gynaecology conditions that I have recently been investigated for and diagnosed with. She continues to follow up with me and ensure I am well looked after. She looks at me from head to toe and listens to each of my concerns, no matter what they are, with compassion. She is a true angel who I was blessed with to have as my doctor. I will always sing her praises she is truly phenomenal. I am beyond lucky to have her looking after me. She is my inspiration for when I graduate and become a doctor.

Osteopath West

Neurology, Osteopathy, + 2 more

I have had a niggley back for some time due to swimming and playing netball and not done anything about it. However I have got much stiffer and one side of my lower back became painful so reached out to Oseteopath West. Lisa diagnosed my sacroilliac joint was disfunctioning (lol) and did some.hands on treatment and dry needling. All I can say is wow as the pain has gone and more importantly I know what is going on and what I need to do to.prevent this on going. Thank you Lisa for your professional service. I will be back if I need to and will definitely recommend your services.

Candover Clinic

Dental Care, Dermatology, + 19 more

I had a cancellation MRI which might explain why I wasn’t sure what to do. Had to wait 30 mins. Mobile units were ok but slightly disorganised. Reception lady was very professional but man who took over wasn’t easy to understand. I had to ask him about clothing to take off. I wasn’t told to remove my boots until I entered MRI room. He and another man got me into the unit but when I was pulled out some way through there was someone different which was strange. However this woman was very nice and kind.

Midland Eye

Ophthalmology

As a healthcare professional I know what to look for when choosing health care services. Midlands Eye was absolutely fantastic. I know that I was in safe hands as soon as I walked in. Every single team member that I met during my visits were exceptionally caring answering all of my questions and guiding me through information gathering and decision making giving me all of the time that I needed. It was clear that everyone at Midland Eye work together for the best outcomes of their patients.

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

Mr Iqbal was very kind and professional and i was very comfortable with him operating on my eyes.The procedure was explained in detail, it was recommended that I researched and thought about the eye surgery that we have discussed. I had 2 appointments with Mr Iqbal before surgery. Hospital staff were very helpful and I felt very well cared for after my operation. I would highly recommend Mr Iqbal and very much appreciated his work and thank him so much. I'm truly delighted with my eyes.

Mr Nima Abbassi-Ghadi

General Surgeon

I was overly anxious going into my surgery as it was my first , I was also worried about the anaesthetic making me nauseous. I didn’t need to worry at all , I raised my concerns and the staff were so ,so nice and reassured me.. Recovery was very good , if it wasn’t for the obvious scaring i felt absolutely fine , no pain at all .. Thank you all again , you made my fear of surgery a pleasant experience that I didn’t need to worry myself over .

Mr Ahmed Shalan

Vascular Surgeon

MR Shalan made me feel comfortable and at ease when scanning my legs and talked me through what he could see and how the veins in my legs were caused. He answered all my questions and explained what procedure would be best for me, and talked me through all the steps of the procedure to support me with my worries. It's nice to receive compassionate care. Thank you

Dr Paul Worth

Neurologist

I'm so grateful to Dr Worth for treating me a couple of days ago. I live in North Yorkshire, but was prepared to travel to Cambridge, to meet him. He was extremely professional, but also compassionate and kind. I have absolutely no hesitation in recommending him .... I just wish I lived closer to Cambridge!

Mr Mark Davies

General Surgeon

I was having problems with blood from my bowels. I was referred to Mark and he was able to schedule an appointment very quickly. I was seen and diagnosed with haemorrhoids. I was scheduled for a procedure within a few weeks and after the operation, recovery was quick and successful. Thankyou Mark

Dr Dinkar Bakshi

Consultant Allergist

I was seen very quickly and the staff were very friendly and accommodating. Upon meeting Dr Bakshi I felt a little bit nervous but he was very helpful in getting me to calm down and he explained everything that was happening