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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

Spire Harpenden Hospital

Whilst time waiting to see Mr Khan was very quick , if I'd arrived any later I wouldn't have completed my check in and, I arrived more than the recommended 15 mins early more staff on reception required plus I don't think self checking in on tablets helps , whilst fine for me others clearly needed help.After seeing Mr Khan I needed follow up appointments for a scan and,blood/urine tests . Having waited at 1 reception for 15 minutes area to make an appointment for the tests to be brusquely told to go and make my scan appointment as it "Would save time" .When I'm 2 away from the desk don't think it was about saving my time.Then wait at the radiology department reception for another 15 minutes as only 1 person on reception, told they'll need to check with the radiologist and, would call me today as yet they haven't. Return to main outpatient reception to book tests and, amazingly I've now got 6 people in front of me ...finally get to the desk to be told can't do blood test as no one there to do them .Now had there been but because of time wasted there no longer was ? Not impressed by The Spire on this occasion, Mr Khan yes , but everything else no .

Freedom Vision - Chelmsford

Ophthalmology

I had cataract surgery on both eyes on 4th December 2025 and l was discharged today, 12th January 2026. I'm so pleased to say l don't need to wear glasses or contact lenses any more. From start to finish, my experience at Freedom Vision Chelmsford was exceptionally good - and my end result is superb vision. - more than l could ever have hoped for. Colours are radiant and bright, and probably the biggest bonus for me is feeling so much more confident driving at night. After undergoing rigorous tests and scans , the actual procedure is very quick and painless. All the staff, without question were delightfully kind people and I'd like to thank them all individually, if only l knew their names. But in particular, l'd like to thank Nicola who guided me patiently and expertly throughout the whole procedure, and a massive thank you to Mr Hove , my surgeon, for being such a genius. If you are contemplating cataract surgery, l urge you to go for it - don't be scared - you won't regret it!

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Made typos on my medical documents several times regardless of me flagging they require updates Can’t schedule simple appointment times and check with people if they are available instead sending random meeting times which clash with my work On 3 occasions now I have tried to join a meeting to have no one there Even if I am having problems connecting and 2 mins late someone should be in the allocated slot waiting especially given the people you are meeting with are disabled All this titration has done is add extra stress to my life instead of helping anything I am now going through medication withdrawals because I have been unable to meet in my titration meetings regales of me flagging several times that these timings do not work with my work commitments and now I have extra stress and pressure on my life at an extremely stressful time Would not recommend this to anyone it’s taken me a whole year since my diagnosis to even get to this point and I am still being messed around

Mr Tony Chalhoub

Obstetrician & Gynaecologist

Dr Tony Chalhoub is an extraordinary doctor and a genuinely compassionate human being. From the very first interaction, he created a space where I felt completely safe, heard, and respected. He listens with patience, explains everything clearly, and never makes you feel rushed or dismissed. What truly sets him apart is the constant support he provides beyond appointments. Knowing that he is available, responsive, and reassuring at any time brings immense peace of mind, especially during moments of anxiety or uncertainty. He has a remarkable ability to calm your fears, take away your worries, and make even difficult situations feel manageable. Under his care, you feel supported like family, not just treated as a patient. His dedication, kindness, and genuine concern for his patients’ wellbeing are rare and deeply appreciated. I am incredibly grateful to be under his care and would recommend him without hesitation to anyone seeking exceptional, heartfelt medical support.

Freedom Vision - Hull

Ophthalmology, Optometry

I normally don’t write reviews, I’m someone who feels that if you do your job well, there is no need. However I have just been been signed off for my second eye cataract surgery and would like to thank all those involved in bringing this about. It was a long haul as my second eye was so bad after an accident back in my teens that a lens had to be made specially to correct my vision. It took about six weeks to make, but I was kept informed of progress regularly. I have nothing but praise for the people who saw me throughout. From the security guys, reception and medical team, to the optometrists, the surgeon and of course Hannah. As my point of contact, Hannah was there to answer my questions and kept me up to date with progress. Once again thanks one and all. In the nicest possible way, I hope I don’t see you again for a long, long time.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

This was a follow-up appointment. It should have been after 2 weeks but because the practitioner works very part-time this wasn’t possible. She then said I should have been in sooner! Treatment not as successful as with past practitioners before we moved to this area (I had brought records to first appointment but she had suggested a different approach). Further treatment offered on the day of the follow-up but I felt the practitioner was getting very defensive and I was losing confidence, so I declined. When I was waiting to go in someone else was trying to book a follow-up appointment. When she couldn’t get one desk staff said it probably didn’t matter as most people don’t need it! This clinic suits me location wise but unfortunately this wasn’t a great experience so I won’t go back.

Dr Rena Ohri

General Practitioner

Following my recent consultation with Dr Rena Ohri, I felt confident and reassured. Dr Ohri listened and was incredibly attentive when I told her the symptoms I was presenting with and was very professional when understanding my medical background. My consultation was not rushed and I felt Dr Ohri was very personable and developed a professional and meaningful rapport with me as her patient. I believe she was very thorough with her examination and took a lot of care in explaining what the next steps were for me and allowed me to voice my own opinions throughout the consultation. I would strongly recommend Dr Rena Ohri and in the future and if I am requiring any further medical support will be returning back to her clinic.

Dr Ralph Rogers

Sport & Exercise Medicine Doctor

Dr Ralph Rogers provided outstanding care for my knee issue, which developed after a career as a professional footballer. From the first consultation, he demonstrated exceptional expertise, professionalism, and a genuine understanding of the demands elite sport places on the body. He took the time to explain my condition clearly, outlined all treatment options, and tailored a plan specifically suited to my history and long-term mobility. The care I received was thorough, reassuring, and results-driven. Thanks to Dr Rogers, my knee has improved significantly and I feel confident in its future strength. I would highly recommend him to any athlete or former professional dealing with complex knee problems.

Mr Amit Bhargava

Orthopaedic Surgeon

I had quite complex surgery performed by Mr Bhargava three months ago which means I am now able to walk again without pain. Prior to finding Mr Bhargava, I just couldn't seem to find the right help but, thankfully, I was eventually referred to him as a Foot and Ankle Specialist. Following an MRI, he Immediately put my mind at rest when he fully explained I was flat-footed and had a torn tendon which was only going to worsen. I can't praise him and his team highly enough in fact a friend of mine is now also a patient undergoing surgery next week. He is a pure professional with a calming manner which I found very comforting.

North Wales Eye Specialist Centre

Ophthalmology

I had an excellent experience under the care of Consultant Divya Mathews. She performed cataract surgery on both of my eyes with outstanding skill and precision. From the first consultation through to post-operative care, she was calm, reassuring, and very clear in her explanations, which gave me complete confidence and peace of mind. The results have been excellent, and my vision has improved significantly beyond my expectations. I am truly grateful for her expertise, professionalism, and compassionate approach, and I would highly recommend her to anyone seeking exceptional eye care.

Mr Edward Yates

Orthopaedic Surgeon

From the first meeting with Mr Yates it was positive and he arranged Right hip replacement. The procedure was explained and booked for 20th November. The operation went well and I was back on my feet later in the day with a walker. Physio followed. I was kept in hospital for 2 nights then allowed to go home when I could manage the stairs with the physio. I’m now at 8 weeks and just seen consultant who is happy with my progress. I can now walk without aids, all be it outside I can use crutch or stick if needed. I feel like I have my life back.

Miss Laura Spanu

General Surgeon

When I went for the procedure we were there 20 mins before appointment which was at 11am. I was not seen until almost 5 pm. Things happen to hold things up but it would have been nice if someone had come to speak to us and told us about the delay. Nobody can at all and my husband had to go looking for a nurse. Besides that the whole experience could not be faulted. Excellent as have been the follow ups.

Mr Benjamin Baker

Plastic Surgeon

Dr,Baker upon meeting was very welcoming and after my initial consultation explained to me the whole procedures I needed doing.He put my mind at ease on various matters to do with my diagnosis.From initial consultation to operation and then results literally took 5/6 weeks.I can’t be more satisfied with the whole process.I will definitely recommend his expertise.Many thanks to the whole team.👍

Ms Vardhini Vijay

General Surgeon

Ms Vijay was excellent from start to finish with my gallbladder operation. We discussed all the options clearly at point of diagnosis which gave me confidence to decide on next steps. My removal operation went well and no issues with the post Op recovery. I felt well cared for throughout the process and every step was clearly explained. I am glad I chose Ms Vijay and would recommend

HCA Healthcare UK The Wellington Hospital

Neurology, Orthopaedic Surgery, + 10 more

I felt the physio and rehabilitation was excellent. It would help to have the same team more regularly as per the information but I realise that because of ‘flu it was not possible Some locus on Daturdau were good. One useless The hospital experience other than the rehab was nothing like as good as the Princess Grace and left alot to be desired