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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Dr Sotiris Nicholas

Anaesthetist

I cannot recommend Dr Sotiris Nicholas highly enough. He was my Consultant Anaesthetist for both of my C-sections, providing epidural anaesthesia, and the experience was truly exceptional each time. We deliberately chose Dr Sotiris for both deliveries because of his incredible calm, professionalism, and reassuring presence. From the moment we met him, he made me feel completely at ease and confident about the procedure. His explanations were clear, thoughtful, and reassuring, which made a potentially stressful situation feel controlled and safe. The epidurals were administered perfectly, with no complications or side effects, and I felt extremely well cared for throughout. His bedside manner is outstanding—kind, composed, and deeply attentive—which made a significant difference to my overall birth experience. I am deeply grateful for his expertise and care, and I would wholeheartedly recommend Dr Sotiris Nicholas to any patient seeking an anaesthetist who combines exceptional clinical skill with genuine compassion and professionalism.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Reception staff were very helpful both on arrival and when leaving the centre. The medical staff were very knowledgeable & took time to explain everything that would be part of the procedures. The doctor and his team of nurses worked very well together, a well run team. I liked the idea that a nurse remained beside me throughout all the procedures, explaining things as they happened. The recovery room nurse was very attentive and very helpful in her explanation of the printouts following the procedures. The discharge staff in the discharge waiting room provided a very welcome cup of tea and a slice of toast. I had been fasting for over 24 hours by that stage.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

Dr Charlotte Frise is an excellent doctor. Despite the multiple complications I had, she had time for me even when she was off duty. She saw me through until I sailed through. I was never afraid at any point even when I couldn’t breathe and had oxygen of 80% on room air, I was motivated. Her smile was always soothing and reassuring, it felt like family. She treats patients like family and it’s heartwarming in difficult times. I begin to tear up when I express how I feel about the care she gave me. Am very impressed and grateful for her services. The NHS is blessed to have doctors like her.

Moorfields Private Eye Hospital

Ophthalmology

The staff seemed very friendly and efficient in what seemed to be quite a busy little private out patient's department. I had to have quite a few test's and checks but didn't have to wait long in-between different department's. When I got to see the consultant he was very professional and explained to me exactly what my condition was, how it was affecting my vision . He then explained how he proposed to try to correct the problem, the likely time scale for the procedure, and the cost. I also felt that he was very clear to manage my expectations when the procedure does go ahead.

The OrthTeam Centre

Imaging (Scans), Neurology, + 6 more

Positive perks - the waiting room had adjustable height chairs meaning I didn't have to struggle getting in and out of chairs! Dr Chinoy didn't judge me, or make me feel rushed or that I was an inconvenience (something I have grown accustomed to from the nhs). Despite my symptoms not fitting in with his specialities he recommended a colleague who he feels confident would be able to meet my needs. Although private care is hard on my wallet as a self funder, the advice, treatment and service I received overall made it more than worthwhile.

Nuffield Health York Hospital

Cardiology, Dermatology, + 17 more

i felt confident with Mr Kass and the staff. constantly reassured as each stage progressed and was visited by Mr Kass during my stay, which made a great deal of difference to my state of my mind, as both Mr Kass was approachable and it felt the staff was confident with his instructions, ensuring i was aware of the changing situation and helped me accept the situation, which resulted in a second operation

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

I moved house before Christmas and during the process I lifted a piano (big mistake!), sofa, wardrobes, beds, washing machine etc. This resulted in severe pain in my lower back and left leg. I couldn't sleep at night and made an appointment to see Josh. I walked into the treatment room in pain and walked out pain free!!!!!!! I 've already booked in for another treatment next week. J W.

The Skin Surgery

Dermatology

I contacted Ben at the Skin Surgery in 2025 to get a papule removed. The service and professionalism were second to none! A follow up treatment was required, where I received laser treatment, this was painless and delivered great results! Ben makes you feel informed, listened to, and very relaxed during the procedure! Highly recommend Ben and the team at The Skin Surgery!

Mr Parag Patel

ENT Surgeon

Mr Patel gave me a full diagnosis during my first visit and also microsuction to clear one ear to enable me to hear again. I had previously been unable to hear much for some weeks. The treatment was pain free and did not take long without being rushed. I have no concerns about going to see Mr Patel again and will do so if I have any further problems with my ears.

Mr Rupen Dattani

Orthopaedic Surgeon

I received outstanding care from Mr Dattani throughout my treatment. He took the time to listen, explain everything clearly, and put me at ease. Thanks to his expertise, my pain has resolved and my movement has improved. I’m extremely grateful for the care and would highly recommend Mr Dattani to anyone seeking a skilled and compassionate orthopaedic surgeon.

Ms Aamina Saeed

Paediatrician, Physiotherapist

We saw Aamina for 4 sessions of physio for my 10 yr old son who had a knee injury. Could not recommend her more highly - she was fantastic at treating him, explaining everything very clearly and set realistic exercises he could complete at home. She was really lovely and we would highly recommend her to anyone - adults and children alike.

Ms Ana-Kristina Skrapac

Dietitian

Ana-Kristina is very knowledgable and professional. She listens to you and your issues and provides solutions to try, following up with a clear plan of action. She has helped my daughter overcome her struggles with weaning and supported with ideas for a dairy free diet. Thank you

Mr Vivek Srivastava

Cardiothoracic Surgeon

I was lucky enough to have Mr Srivastava as my surgeon for a mitral valve repair recently. He was very kind and reassuring and very thorough in all his checks before surgery went ahead. I am now much improved and owe him a debt of gratitude. Highly recommend.

Mr Saif Ul Islam

Orthopaedic Surgeon

He realy seems like he wants to help. And put me at ease. And was very clear at explaining everything. And is a nice person overall. I also never felt rushed to be in n and out he was happy to sit there and explain all my concerns. Which is very important

Professor Yirupaiahgari Viswanath

General Surgeon

Everything was explained and the staff were fantastic. The anaesthetist was so funny and put me at ease. Professor Viswanath was so easy to talk to and answered all questions clearly without complex explanations or jargon.