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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

I had the most horrific experience here with my consultant. He was recommended to me and was brilliant on the consultation. He is still a nice man, probably knows his stuff and has good bedside manner. He did however, completely destroy any hope or respect I had. I did scans after which there was a long wait for an appointment, due to secretary error, and it was the make or break appointment for my life going forward. He was flustered because he was very late due to traffic, I was already stressed from being in a medical environment (historically been treated very badly because I have a semi rare genetic disorder) and I just remember him going on and on about the pictures on the screen. He wasn't actually talking to ME. I was more interested in how there related to my symptoms and what the way forward was. I don't think he read his notes from last time, he was insulting and patronising, but he insisted he knew me very well. If he did, he wouldn't be sitting teaching me to suck eggs. I left with absolutely no way forward, 6 years into this horrific episode and he didn't care enough to refer me to anybody. He ignored all information he considered not relevant to him and said I should lose weight and explained 'calories IN minus calories OUT'. Once I wasn't an interesting problem for him and he decided I didn't need need surgery I got fobbed off, and he only wavered when he realised a colleague of his had actually suggested surgery. I had a complete breakdown in the cafetaria, I felt suicidal. A very nice woman was bringing water etc asking if I could help. They then moved me into a quiet area and a patient liason person tried to help. She was very nice, but made it clear that they didn't want me to walk out of the hospital in that state or be seen by other people there having a bad experience. I still have no idea what he was talking about or how it linked to my symptoms, and I think that is because he did not review my file and didn't correctly mention one symptom. Utterly traumatising behaviour, that I know have to waste my time and money trying to deal with with my neuropsychologist.

Camu Clinics

Dietitian, Fertility Medicine, + 3 more

I started working with Emily earlier this year as I required some help regarding my SIBO (Small Intestinal Bacterial Overgrowth), Emily was very helpful in first understanding what all of my symptoms have been so far, what treatments/tests I had already tried out and understanding important factors to my lifestyle too. Emily put together a plan month by month for me to try out different strategies at combatting my symptoms. Month by month we had a check in session to assess how I was getting along and any tweaks that needed to be made. Emily was amazing at pinpointing what she thought could be the best route for me and was effective at tailoring the plan as we went along to finally end up with a solution that helps me manage my symptoms a lot better than when I first began. I have seen specialist doctors and nutritionists in the past who were unfortunately not able to help me but Emily took a wider approach to looking at my issues and we were able to find a point where I am now feeling some relief from symptoms. I really recommend Emily's services and overall she is a very patient, caring and kind person to work with!

Dr Mustafa Alnaib

Orthopaedic Surgeon

Dr Mustafa Alnaib I had a fracture of the fifth metatarsal bone in my right foot, which unfortunately wasn’t healing from June 1st until mid-September. Since there was no progress, I decided to see a doctor to try PRP therapy. We did the PRP injection at the end of September. The procedure itself was tolerable, and everything was done under ultrasound guidance. After the injection, my foot became inflamed and painful, but it was a mild, manageable inflammation. I stayed home for two weeks without walking much to let it settle. About three and a half weeks later, I had an X-ray done, and it finally showed good signs of healing. I truly believe that PRP helped my bone start to heal, especially considering how slowly this type of fracture usually heals. I’m very grateful to the doctor for his attention, patience, and support. He was always available to explain what I needed to do. I even came to the appointment with my little puppy because I couldn’t leave him alone — thank you for being so patient with us both. With this doctor, you are definitely in good hands

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I’m always so happy to go to Portland Place. I have checkups there on a regularly scheduled basis with Dr Potts-who is absolutely wonderful and is working with me to stabilize the NALD that I have had for over three years. My recent checkup was for bloodwork and MRI and I want to thank Dexter the phlebotomist who went the extra mile to call imaging to ask if he could put the cannula in so I would only have one arm prick-this is an exceedingly person centered approach to healthcare, and I wish that it could go straight across the healthcare system. The person centered approach puts the individual at the center and her team or his team communicate with one another, which is the optimum in healthcare so thank you Dexter for setting an example of person centered care when it comes to an individual and I also want to thank Cleveland Clinic London and Cleveland Clinic Ohio. You are my heroes.!!

Priory Eden House

Its a really good experience, I'm really enjoying the meditation sessions. Understanding trauma and cravings and learning tools have helped me understand more about my addiction and opening up and sharing with the therapy team has really improved my self worth and I have felt really empowered. This has been the perfect place for me. The VR is really enjoyable, its very realistic and I was put in the perfect scenario to help me understand my addiction. The therapy team are great and the support workers have been really really good which has made a really daunting experience a much easier one.

Mr Ahmed Hamouda

General Surgeon

An outstanding level of care from start to finish. The Dr Ahmed is extremely professional, ensuring I was fully informed and updated at every stage of the process. His calm and confident presence inspired complete trust in his skill and knowledge, reassuring I was in good hands. Post-surgery care was equally impressive. I was provided with clear guidance and support that made my recovery both safe and speedy. Truly exceptional service and a testament to genuine care and expertise. I would strongly recommend.

Nuffield Health Glasgow Hospital

General Practice (GP), General Surgery, + 6 more

The Nuffield Hospital, Glasgow has an excellent team of nursing staff , physiotherapist and not forgetting the kitchen crew who served delicious nutritious meals with great menu choice. The nursing staff were there day and night to attend to any needs with care and attention. Physiotherapist were very knowledgeable in what to do, and more importantly what not to do, encouraging you with your exercise plan and pushing your boundaries to a speedier recovery.

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I saw Gabrielle today for a suspected issue related to planta fasicitis and a pronated foot. Gabrielle was an attentive listener, kind and empathetic. She explained the functions of the muscles and ligaments very clearly so I was able to gauge a full picture of my gait and my overall foot health. I found her friendly, professional, engaged, attentive, positive and both interesting and interested. I'd highly recommend her as a practitioner.

Dr Peysh Patel

Cardiologist

Dr Patel possesses extensive professional knowledge and explains medical conditions very clearly. He is also very kind, caring, and patient when listening to patients describe their symptoms. Moreover, he is highly efficient in reviewing relevant documents and is able to make very logical and accurate medical judgments. I strongly recommend this doctor to anyone who has heart-related conditions.

Dr. Shahrzad Hadavi

Neurophysiologist

A referral from another hospital department. Dr Hadavi was highly professional, encouraging me to explain and describe my concerns. She listened carefully and then asked a number of very pertinent questions. Her investigations were highly proficient and I was completely at my ease throughout my consultation. I was very grateful for her gentle kindness and professionalism.

Crossways Dental : Coulsdon

Dentistry

The following refers to two related visits. The first was a regular checkup, during which it was discovered that a piece of root from a previous tooth extraction was lodged in my gum. The second visit was to remove this. In both cases, treatment was both professional and friendly, as has always been my experience with this practice over many years.

Wells Health Fordcombe Hospital

Breast Surgery, Cardiology, + 20 more

I can’t speak more highly of everyone I came across from reception to admin to, doctors, anaesthetists, and chef and kitchen team. I was in overnight for a procedure and the team were just brilliant. Like a family. Couldn’t be more attentive and helpful and the food was absolutely delicious. Really grounding and nutritious to inspire healing.

Dr. Sophie Gaikwad

Dermatologist

From my very first appointment Sophie was the nicest kindest consultant I have ever seen. Very professional with a wonderful friendly bedside manner .Explaining and examining me very thorough . Her correspondence was first class at all times . My scar from the skin cancer removal on my lip/ face is excellent 😊

Dr Andrew John Chadwick

Intensive Care Doctor , Respiratory Doctor

Dr Chadwick was very friendly and explained everything discussed in a way that was easily understood. Very helpful in explaining a new medication regime. Was sympathetic to my situation as a full time carer for my husband. Took the time to go through everything necessary for ongoing care.

Dr. Dermott Austin

General Practitioner

Excellent first consultation. Clear willingness to work towards solutions within bounds of professional practice. I came away with a very positive impression from Dr Austin that patient consultations are as much a learning opportunity as they are clinical assessment.

Mr James Smith

Orthopaedic Surgeon

I saw Mr James Smith today with a view to my left knee replacement. Everything was explained to me clearly and I was very happy with the information I was given. I also received an email from Mr Smith explaining everything we had gone through during my appointment.