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HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

As I am not a well person and a wheelchair user, the wait was longer due to my health and help to get out. The staff were very understanding around this. I found though, beyond reception the phone system was not the easiest due to the very short length of time given to leave your message, which for people who are disabled, so not the fastest just basic messages of name, number, DOB plus short message, it frequently cut off before you had finished. Beyond that, it was a pleasant experience as it was the least painful steroid injection I'd had to date and I did let the consultant know that. The staff were helpful and accommodating as a wheelchair user plus self employed PA we know we take up space, so not the easiest inside a small room. Thankfully I can still transfer which helps so I can fold the wheelchair up once on to the couch. The staff were very helpful around my safety doing so which is always really appreciated. Please thank them for me.

Mr David George

Orthopaedic Surgeon

From start to finish Mr George was highly professional and an absolute gentleman. He actually listened to me where other consultants had failed to do so. He understood my pain and said I needed surgery. The day of my surgery Mr George explained everything to me before i was taken to theatre. After my surgery Mr George came to see me to explain what he had done and talk me through what I should and should not do. He also popped in to see me the day after surgery. I was seen by Mr George for a follow up appointment 5 weeks after my operation where again he explained what he had done and about my recovery. Mr George said he would contact me in 6 months to see how I was getting on. True to his word and at the exact time of my telephone appointment Mr George phoned to see how I was. I can not recommend Mr George highly enough. A truly wonderful man and surgeon !

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

My experience at the McIndoe centre was incredible. Throughout my surgery and stay the entire team were incredibly kind and caring. I was given plenty of reassurance prior to my surgery, everyone involved during my surgery was incredibly professional and the aftercare following my surgery was incredible. All of my nurses were incredibly kind and helpful and made the process so much easier. I had a great private room and bathroom, and the food was also great! Cannot recommend the McIndoe centre enough, they will be my first choice should I have any more procedures in future

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

Excellent 5* service all round - I booked my telephone appointment online and everything was on time and thorough. Special thanks to Joanna for helping me out with invoicing and making sure I was happy with my appointment type. Exceptional customer service. Also thank you to Dr N Bennett who provided me with amazing advice and a speedy prescription - she guided me and we made a decision together on next steps. I will be coming back for a review in 3 months and hopefully I can come in person and use the beautiful facilities. Thank you all at Well Life!

Mr Kurt Spiteri Cornish

Ophthalmologist

Mr Spiteri Cornish was extremely professional throughout His explanation of the options and the procedure was very clear and everything he did was with consideration to me as a patient. The procedure was extremely quick and relaxed throughout potentially as everything Mr Spiteri Cornish did seemed to be aimed at putting me at ease. The follow up appointments were arranged promptly and in the first case was brought forward to satisfy a concern of mine post operation, which turned out to be nothing to worry about

Mr Neil Fergie

ENT Surgeon

My daughter received excellent care from Dr Fergie. During both the consultation and the surgery we were given clear and easy to understand information, with no question too insignificant. He made her feel at ease explaining the procedure and rational in a way she could make sense of it. After the surgery Dr Fergie explained what had taken place, reiterated the aftercare and again it all made perfect sense to us both. Would recommend without hesitation -thank you!

St John & St Elizabeth Hospital

Paediatric Cardiology, Cardiology, + 33 more

Dr Kapur was incredibly informative and really gave my daughter a full understanding of the products being prescribed, why they were being prescribed, how they worked, what to avoid and how she should manage her skin regime going forward. We left feeling far more educated on dermatology especially in relation to teenage hormonal skin. The products she advised were inexpensive and the routine she now has to follow far easier to manage. Thank you.

Dr Marie-Louise Daly

Dermatologist

I had a minor operation carried out by this doctor and the experience was excellent from start to finish. Everything was explained clearly beforehand, which really put me at ease. The procedure itself was over very quickly and went smoothly. The supporting nurse was also brilliant, kind, professional, and reassuring throughout. I couldn’t have asked for better care and would highly recommend the team.

Professor Bijayendra Singh

Orthopaedic Surgeon

Seemed like he'd had a long day and it was a box ticking exercise. What another patient is to a doctor is more likely someone who may not be able to work because of injuries. Even a small amount of treating each patient as the first of the day would go a long way. Give 100% or you've been in the job for too long and it's time to diversify. Finally, never shake a man's hand sat down.

Great Western Hospitals Private Healthcare

Vascular Surgery, Audiology, + 16 more

Nurses were all keen to offer care, and talk, which I appreciated, it's easy to get in your own head, and I appreciated the distraction! One thing I would comment on is that there is always a long wait. I was asked to arrive at 8:30am, but I didn't actually have my procedure until 10:30, which gave lots of time to think. A more streamlined appointment process would be helpful

Mr Jawad Freites

Obstetrician & Gynaecologist

I was really nervous about the procedure as it was a very personal area being operated on but everything was explained really well and Mr Freites used diagrams which really helped. Meeting him before the operation helped enormously and to find that he is such a knowledgeable and caring person was wonderful.I went into the operation with absolutely no worries.

Kingsend Dental: Ruislip

Dentistry

I have a real fear of Dentist and i think Kingsend is different because its a converted house it does not feel clinical or sterile at all, but it is very well decorated and furnished and very clean, the staff are amazing so friendly and helpfull, my dentist is the best one i have ever had she is just delightfull, kind and caring and gentle too x

Mr Toby Meadows

Audiologist

The experience was good . A few days before the appointment it was recomended that i used a treatment to soften the wax and i did so but only in the ear which was causing me an issue. That removel was easy but the ear which i had not treated as it felt ok was a little unpleasant - simply because i did not prepare the ear as recommended .

My extensive research to find the “right”dermatologist paid off when I found Dr Alband. She is patient, kind, understanding and of course excellent in her field. In my experience Dr Alband goes above and beyond to support you both during consultations and after. I am very grateful for her care and can’t recommend her enough..

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

My visit was some months ago but I can still remember how I approached the experience of having Cataract Surgery with some trepidation and how relieved I was to find myself in relaxing surroundings with welcoming and caring staff. The coffee and biscuits helped my nerves too!

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

Respectful, listened to current health problems, thorough in examination, went the extra mile and carried out tests to reassure that the problem being encountered was top agenda. Placed me at ease and gave reassurance that the issue would be fully investigated.