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Newmedica Worcester

Ophthalmology

This was the first of 2 visits for cataracts surgery. I was a bit apprehensive but was well assured when getting into the clinic to have the surgery done. I was met by the receptionist Jen who was very friendly and made me feel welcome. I was then only waiting a very short time and called in by Sarah who booked me in. Sarah was very professional and made sure I was at ease with the process and knew everything that was going to happen. Had all my eye drops and waited to have the surgery. Was taken to a room to wait and was met by Mr Woodcock who was performing the surgery and also Hannah and Amy, who were all very friendly and made me feel comfortable. Nothing felt rushed and it was all very professional and extremely clean. The surgery was so quick and I felt comfortable throughout the whole process. I then was handed over to Manshi, who sat me down with a nice cup of tea and a biscuit which was perfect. Everything was explained ie the next process of aftercare and left with my goodie bag full of paperwork and drops. It was a quick efficient service and in all honesty it was like going to a posh spa with the best customer service. I am due to have my other eye done and I am 200% happier that I know it will all be good and have no worries. Great team, great place.

Mr Keng Jin Ng

Urologist

I recently saw Mr Ng, and was very impressed with his approach. He was thorough, knowledgeable and took the time to explain everything clearly and patiently. I felt that he genuinely listened to my concerns and provided balanced, evidence-based advice without rushing the consultation. His manner was calm, reassuring and professional throughout. I left the appointment feeling hopeful in treating my condition. It’s worth noting I have seen 10 other urologists about this same complex condition and no one else has come close to cracking the case compared to Mr Ng. It’s quite refreshing to meet a urologist that acts like a detective and carefullly evaluating all my symptoms to come to a logical conclusion. He has gotten further than any other urologist I have met to date in the 12 months I have been suffering from this wretched disease. I would highly recommend Mr Ng to anyone seeking expert urological care.

Dr Salam Salloum

Cardiologist

I had a truly positive experience with Dr. Salloum. He was attentive, patient, and took the time to understand my symptoms and concerns. He explained everything in clear, simple terms and made sure I felt comfortable throughout my consultation. His calm and compassionate manner instantly put me at ease, and his professionalism gave me great confidence in his care. It’s reassuring to meet a doctor who genuinely listens and treats patients with such respect and understanding. I would highly recommend Dr. Salloum to anyone seeking expert cardiac care.

Harley Mind Care

Child & Adolescent Psychiatry, Psychiatry, + 1 more

I had a great experience with Harley Mind Care. The psychiatrist was very professional, kind, and understanding throughout the consultation. They listened carefully, asked the right questions, and made me feel comfortable and respected. Everything was clearly explained, and I felt that my concerns were genuinely taken into account. Overall, it was a very positive and reassuring experience — I highly recommend Harley Mind Care to anyone looking for a professional and supportive mental health service.

Kernow Psychiatry

Psychiatry

I found Dr Reid on line, made an appointment to see her at the Wellbeing Hub, Falmouth. I felt at ease with her straight away and she listened to my ongoing problems with anxiety, towards the end of session she recommended a change of medication with a review in 3 weeks time. I had every confidence in her decision and felt relieved that someone was interested in my problem. I can highly recommend Dr Jemma Reid, an amazing experience for me and I’m well pleased with the way I feel today.

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I saw Gabrielle today for a suspected issue related to planta fasicitis and a pronated foot. Gabrielle was an attentive listener, kind and empathetic. She explained the functions of the muscles and ligaments very clearly so I was able to gauge a full picture of my gait and my overall foot health. I found her friendly, professional, engaged, attentive, positive and both interesting and interested. I'd highly recommend her as a practitioner.

Dr Lukasz Polanski

Obstetrician & Gynaecologist

I had a good experience at my appointment with Dr Lucasz Polanski. He listened to me as I explained about my gynaecological problem and asked me all necessary questions in order to make a diagnosis. He also examined me in company of a female assistant. He proposed a diagnosis and explained the treatment I should follow and how he will monitor the progress and results. I really appreciated that he took the time to answer all my questions.

Mr Majid Shabbir

Urologist

I was extremely impressed with Mr. Shabbir's expertise. Mr. Shabbir took the time to thoroughly explain my condition, answered all my questions, and provided clear guidance on treatment options. His professionalism and kindness put me at ease and I felt confident in his care. He addressed all my concerns, I was well informed and reassured. I highly recommend Mr. Shabbir for anyone seeking expert urology care.

Mr Dimitrios Moschonas

Urologist

Obviously one is stepping into the unknown embarking on a prostate operation. I found the consultation with Mr Moschonas reassuring and informative. He installs confidence in having him perform the robotic procedure. Knowing that it is to be carried out at the Royal Surrey (a centre of excellence for robotic surgery) is a confidence boost. I feel I'm in the hands of an experienced surgeon.

Mr Antoine Kass-Iliyya

Urologist

Excellent and personable approach in explaining the procedure, allowed time for any clarification and question. Mr Kass’ quiet nature and evidence of care and understanding of his patients anxiety was evident through pre, during and post procedure. Full explanation of each stage enabled full confidence in Mr Kass and the team working around him. An exemplar of clinical practice.

Active X Clinics Edinburgh, West End

Osteopathy, Physiotherapy, + 2 more

I attended the Edinburgh clinic for an initial phsio consultation due to a knee problem. Zoe was very professional and put me at ease immediately. After assessing my knee problem I was given a full diagnosis and some excellent advice with specific strengthening exercises to do at home ahead of my next appointment. As a returning patient I would highly recommend Active X.

Spire Leeds Hospital

I arrived at spire and was greeted by a lovely receptionist who guided me to the correct department, the next receptionist was very helpful and friendly and helped me fill out my online form and directed me to the waiting area, I was seen at my appointment time by the surgeon who was very professional and although I was very nervous I was put at ease straight away.

Ms Anna Moon

Orthopaedic Surgeon

My Consultation with Ms Anna Moon was informative, everything explained clearly and precisely. Ms Moon made the experience pleasant and every opportunity given for me to ask questions and to be a major part of the decision making process for further treatment when/if required. I was called in to see her punctually at my given appointment time. Thank you!

Dr Krishnan Baburaj

Rheumatologist

Visit with doctor was clear and helpful and he had plenty of time to explain situation and progress treatment. This was very helpful. One concern over prescription I was given which when I followed up with secretary over email but received no response. This meant I could not take the prescription and had to go to my GP for help which was disappointing.

Pure Sports Medicine - Moorgate

Nutrition, Osteopathy, + 4 more

I’ve been a client of Pure Sports Medicine for two years now, and they’re always efficient, professional, and truly excellent at what they do. My most recent appointment was with Dr. Lauren, who’s outstanding. Her expertise is impressive, and she makes you feel genuinely cared for and in safe hands.

Dr Duncan Birth

Obstetrics & Gynaecology

Dr. Duncan was very honest and helpful. I felt safe from the beginning to the end of my pregnancy, and he always answered any questions I had right away. I had a C-section, and it went so smoothly thanks to Dr. Duncan and his amazing staff.