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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Mr Paolo Bosco

Cardiothoracic Surgeon

I've given this a 4 star rating because only sheer perfection would get 5. I saw Mr BOSCO on the 3rd. March when he carefully explained my condition and options. He clearly knew wha he was talking about and made it all clear to me what he considered my only option was. My only major complaint is the time it took to do the procedure. I had been offered a date in May which I was unable to take due to being abroad. The next date was fixed for June, but was cancelled by the hospital at very short notice. I then had to wait till October for the operation. This was when I saw Dr. VOLPE who would bedding the operation. I saw Mr.BOSCO I think for the 2 to 3 days I was in the High Dependency ward and he was cheerful and told me how I was doing. Aside from this I have no recollection of seeing him again and was discharged on the 8th October. Overall I had limited dealings with Mr BOSCO, but was happy yo have him as surgeon.

Spire Cheshire Hospital

Obstetrics & Gynaecology, Breast Surgery, + 17 more

I had a really positive experience at the hospital during my recent surgery. From the moment I arrived, everything was organised, calm, and reassuring. The staff at every stage — reception, nursing, surgical, and aftercare — were friendly, professional, and incredibly attentive. The hospital itself was clean, comfortable, and well-run. I felt safe and well looked after throughout my stay. Any questions I had were answered clearly, and the team always made sure I understood what was happening and what to expect next. Overall, my experience couldn’t have been better. The care, communication, and compassion shown by everyone truly stood out. I’m very grateful for the excellent service and would highly recommend this hospital to anyone needing treatment.

Mr Raj Bhalla

ENT Surgeon

I had an appointment with Dr. Raj Bhalla today, and I couldn’t be more impressed with the level of care I received. He was incredibly thorough during my assessment and took the time to explain everything clearly in a way that was easy to understand. I truly felt that he listened to my concerns and prioritised my needs throughout the visit. His calm and professional manner made me feel comfortable and completely confident that I was in good hands. I highly recommend Dr. Bhalla to anyone looking for an exceptional ENT specialist.

MansMatters

Urology

I have been rather insecure about my performances in the past year. To be honest, I always blamed my family woes and in a way, I was confident that the blue pill would work it out. Well.. after a divorce and lots of struggling, I felt my manhood was gone by the time I hit 41yo. I tried to put myself together and had a chat with the people at the clinic. They never made me feel weird or uncomfortable, and after the second session of shockwave, my game changed and I can finally say I got my life back.

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

The staff were so kind and helped me to relax when I went for egg collection. The Embryo transfer was a beautiful moment and they ensured it was marked with a photo of the embryo being transferred and a hand written card. Unfortunately, our first transfer was unsuccessful but I know we are in safe hands for our next steps. The admin team in particular have been amazing - responsive, sensitive and friendly. Thank you to all of the staff that quietly encourage hope in a scary time

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

Overall I got what I needed which is all that matters ultimately. Found it annoying to have to fill in yet another paper form when I’d registered online as requested via email the day before. Yet another different NHS portal - the third I have had to sign up to. Was also not happy to be asked for a credit card when I was there as a fully insured patient. I was told it was ‘policy’ but when I said I’d rather not it no longer seemed to be policy.

Somnowell - Snoring & Sleep Apnoea Help

Dentistry, Dermatology, + 3 more

Platinum providing practice- Practice Administrator feedback. Patients often come back saying their sleep has massively improved and snoring has either stopped or reduced a lot. They report that it’s discreet and much more comfortable than the bulky plastic ones. Partners are sleeping better too which says a lot! It’s one of the most effective solutions we’ve offered for sleep and snoring at the practice.

Mr Anil Tailor

Obstetrician & Gynaecologist

Mr Tailor was absolutely amazing, he saw me the following day after I contacted him and did all diagnostic tests at the same appointment saving time with multiple visits. He made me feel safe and comfortable and was extremely professional from my first appointment to my surgery and then my follow up, everything went smoothly i would highly recommend Mr Tailor for all Gynaecology needs he is fantastic ⭐️

Mr Robert Gleeson

Orthopaedic Surgeon

I had no problem with my hospital stay for knee replacement. The best advice I was given was work through the discomfort. I regularly did the physiotherapy exercises. Within 6 weeks I had reach full knee movements walking up and down stairs with no problems walking without a stick. I am very pleased with the surgery and hope work throw the discomfort helps others.

Mr Christopher Hoo

Plastic Surgeon

During all my visits with Dr Chris Hoo he made me feel at ease. He always had a wee story to tell which made me feel less nervous. He is very knowledgeable and passionate about his work and won’t settle for anything less than perfection. To anyone seeking a brilliant surgeon I would highly recommend Dr Chris Hoo. Thankyou for making my life so much better.

Mr Ashutosh Acharya

Orthopaedic Surgeon

Mr Acharya was polite, professional, and punctual in all appointments, he has completely repaired my leg and given me my quality of life back. I can not thank him enough for an excellent job, and a relatively pain free experience. I would recommend him to absolutely everyone who is looking for a specialist in his field of expertise. Thank you Mr Acharya.

Dr. Asadur Rahman

Dentist

My daughter and myself go for regular check ups throughout the year and also some emergency appointments. Dr Asadur Rahman is always welcoming and polite. He always greets us with a smile and makes us feel relaxed, welcomed and comfortable. His treatment room is clean and tidy. I would definitely recommend Dr Asadur Rahman to my friends and family.

Miss Dorota Hardy

Obstetrician & Gynaecologist

Dr Hardy was exactly what I needed. She listened, understood, clearly set out my options and provided clear advice and knowledge that enabled me to make informed choices that I considered were the best decisions I could make to manage, investigate and treat my condition and symptoms with a mind to also protecting my future health.

Berkshire Imaging

Imaging (Scans)

Both lady & man very professional & friendly. Man softened after chatting a bit! He was quite abrupt when I first arrived. Some patients could be very nervous, a smile & ‘Hello, how are you today’ may have been more welcoming! I think he was just doing his job!! Both very friendly & chatty when I left 😊

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

The clinic is exceptional. From the moment I arrived, everything felt organised, welcoming, and professional. The staff were warm and attentive, the environment was clean and calming, and the overall experience was seamless. It’s a place where you instantly feel comfortable and well cared for.