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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

It's not fair that being an NHS patient meant that we couldnt use the disabled parking, which was empty, right outside the hospital, meaning a much longer and uncomfortable walk. We we greeted well upon arrival and called through almost immediately. Although I found the nurse abrupt and abrasive to start with, I put this down to her working from the computer, checking through info. Perhaps that wasn't her strong point with technology. I have many complex needs, including some communication needs, being ADHD and Autistic. I clearly hadn't understood some of the portal questions and answered them differently to its intended expected responses. Perhaps some more understanding around neurodivergent conditions would be helpful and clarity around the context of their questioning, rather than to feel berated for replying "I fear spiders". The question asked for my fears or what I am scared of, if it was specifically regarding the procedure, it should have been clearer. I was clearly struggling with the bright lights in the office, holding my srm up to shield my eyes from the lighting, even commenting to my daughter who I took with me, my questionnaire replies would have told her I am photophobic, but because of how she initially presented to me, I felt unable to raise my concerns and ask for the lights to be adjusted. (This resulted in triggering a migraine after I left). Im still working on advocating for my own needs. Once the computer work was complete and she faced me to go through expectations of the operation day, she mellowed and warmed, her body language positively changed. This helped reduce my heightened anxiety. She was very good when it came to taking my bloods and I didnt even feel it, for the first time ever. I left feeling far less anxious than I did upon arrival.

Quality Dental : Horsham

Dentistry

Hello Lucy, I really wanted to reach out and say thank you from the bottom of my heart. Even though I’ve only seen you twice, you’ve made such a genuine difference to me. Your kindness, patience, and the way you’ve taken the time to understand what I need has honestly meant so much. You’ve helped me in ways you probably don’t even realise — not just with my treatment, but with giving me the confidence and clarity about the next steps and the referrals I need. I’m truly grateful for how supported and cared for you made me feel. I was really sad to hear that you’re leaving. It’s hard to put into words how much I’ll miss having you as my dentist, but I’m also so happy for you and whatever comes next. You deserve every bit of success and happiness, because you are genuinely amazing at what you do and at how you make people feel. Thank you, truly, for everything. Elise D

Mr Jibu John Joseph

Orthopaedic Surgeon

I had a total hip replacement on 30 September 2025. The initial consultation was clear and concise regarding the procedure. On the day of the operation, I met briefly with Mr Joseph, but the other medical professionals had fully briefed me. Before discharge, I met Mr Joseph again, and he relayed what had occurred. Mt surgery had gone well. My recovery has been rapid, and after six weeks, I met Mr Joseph again. He gave me practical advice on how to continue my recovery. Simply, the operation was successful, and I am on the strong road to full recovery. Furthermore, I am amazed at the size of the scar, which is neat and minimal. My next-door neighbour is a consultant, and he removed the bandages after two weeks. He was very complimentary about the neatness and health of the wound. I would have no hesitation in recommending Mr Jopspeh for this type of surgery.

Mr Mustafa Yusuf

Ophthalmologist

I’m incredibly grateful for the care Mr. Yusuf provided both for my child and for myself. He was patient, reassuring, and extremely thorough when treating my child’s conjunctivitis. He explained everything clearly, made my child feel comfortable, and ensured we knew exactly how to manage the symptoms at home. The improvement was quick thanks to his guidance. I also saw Mr. Yusuf for my post-LASIK follow-up care, and once again he was outstanding. He took the time to check every detail, answer all my questions, and give clear advice on how to maintain the best healing and long-term results. His professionalism and kindness really stand out. I highly recommend Mr. Yusuf to anyone looking for a knowledgeable, caring, and trustworthy ophthalmologist. We couldn’t have asked for better care.

Deia Health

General Practice (GP)

I initially booked in to see Dr Lafina as I wanted to be more proactive with my health and wellbeing. She provides a fantastic service, where she brings great professionalism, expertise, attention to detail to the individual in front of her, and genuine care. Everything you'd want from someone overlooking your general health. With regards to my own health screening, the whole process was extensive but very smooth and I was quickly provided actionable outcomes. The overall clinic experience was great, the clinic staff were very welcoming and helpful and the clinic space was of high standard. As someone into their health and fitness, and as a practitioner in a different field of the health and wellness industry, I would highly recommend Deia Health and Dr Lafina.

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

I have just attended a post op review with my consultant. From receptionist to radiographer ( review xray ) to consultant all staff were welcoming , friendly and empathetic. The time waiting to be seen was minimal and each staff member was efficient and ensured the visit was without issue and all concerns were addressed . Mr Islam, my consultant ,discussed In detail my postop xray and listened to my experience of recovery with interest and empathy - allowing me to tell him anything that had concerned me. My post op recovery status was assessed and encouragement given for further progress with a one year review planned . I left the appointment completely satisfied that I had treated by a person with the highest level of skill and professional attitude.

Harley Street Hearing

Audiology, Ear Care

I had a very good first visit to Harley Hearing and wish I had known about and visited this practice when I first had hearing problems 25 years ago! Now I feel very grateful to the senior clinician whom I saw. She put me at ease immediately and she understood the problems I had been having with my current hearing aids. She gave me a hearing test and explained clearly to me the reasons for the loss and suggested a maker that would be able to supply a hearing aid which would give me much improved hearing. I trust her judgment and look forward to wearing my new aids. All the staff were friendly and kind and supportive and, having had experience of both NHS and other private audiologists, I can recommend this practice unreservedly.

Dr Turab Syed

Orthopaedic Surgeon

I had the privilege of completing my clinical attachment under Mr. Syed, and I could not have asked for a better supervisor. He was consistently present, supportive, and genuinely invested in my learning. Each day, he took the time to guide me through what to focus on, ensuring I gained exposure to a wide range of clinical experiences. His depth of knowledge in medicine and patient management was remarkable, yet he always explained concepts in a way that was clear, patient, and encouraging. Mr. Syed is a kind, dedicated mentor who truly goes out of his way to help students grow. I am very grateful for the opportunity to learn under him and highly recommend him as a supervisor.

Mr Amit Patel

Ophthalmologist

I recently saw Dr Patel about my dry eyes, which I've been managing on my own for nearly 10 years. I was considering a septorhinoplasty and wanted to know how best to manage this/any likely impact on my eyes, as well as what else I could do day to day to manage my eyes. Mr Patel took the time to provide a thorough eye examination and explained the condition and where I am in terms of stages and treatment levels. I found his manner very kind and patient with me, as I have a low tolerance for things in my eyes, such as bright lights and staring in one place for a long time.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I cannot speak highly enough of my treatment at St Hugh’s. From the warm welcome at Reception to the exemplary care of the Nursing Team (Nurse Whitney - your care and compassion are “gold standard”) I could not have asked for a more pleasant experience. Special thanks also to the Consultant Anaesthetist, Consultant Ophthalmologist and Theatre Team. Your skills and expertise are more appreciated than words can express. Last, but certainly not least, thank you to the lovely lady who served me with the delicious tea and toast! You are all a credit to the name St Hugh’s!!

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I had a very good experience, the staff were polite and welcoming.. The imaging receptionist was very efficient, she prepared the requested copy of my MRI disc and sent it to me to the 3rd floor.. My consultant Mr Ulbricht is excellent in every way. He listened to my questions and answered them patiently , he explained my MRI results clearly to me without rushing me. He is very kind and caring. I am really grateful to him for his outstanding care.

Dr. Nelson Amaral

Cardiologist

Dr Amaral listened attentively and had read notes I had sent through prior to my appointment, therefore I felt heard and understood. He didn’t rush the appointment, provided clear information, suggestions and guidance, ensuring I also had the space to ask questions. I felt at ease and confident in what I was being told. He has an approachable, warm and professional manner and I trust his clinical expertise.

Mr Mark Nowell

Neurosurgeon

Professional and leader in field. I had total trust in diagnosis and careful considered review of my surgery options. My surgery was successful and I can now walk pain free! Thank you Post surgery, I think it would be beneficial to provide more recovery support / information. Perhaps a health insurance point? Physiotherapy started at 6 weeks and made a huge difference in explaining the recovery process.

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

My experience at the Nuffield Hospital was very positive. The environment was warm and welcoming, and waiting times were short. The staff were friendly, helpful, and approachable, which made the visit feel calm and comfortable. I also appreciated that drinks were provided while waiting — it is a thoughtful touch that added to the overall experience.

Dr. Rajan Sethi

Dentist

I was seen on time and the visit did not, at any time, feel rushed. I was very impressed by Raj's approach to patient care and, in equal measure, was interested in hearing the explanation supporting each of the different treatment options. I left feeling informed, reassured and confident that the right treatment option had been chosen.

Professor Mark O'Donnell

Vascular Surgeon

I had my review appointment with Prof Mark O Donnell which went really well.I am very happy with the results of my procedure and Prof O Donnell answered any questions I had. Overall the experience I had, I could not fault from start to finish.Would highly recommend Prof Mark O Donnell an utmost professional.