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Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

I recently visited Cleveland Clinic and was thoroughly impressed by the outstanding level of care and professionalism demonstrated throughout my experience. From the moment I arrived, the staff was welcoming, attentive, and highly organized, ensuring a smooth check-in process. The medical team displayed exceptional expertise and compassion. They took the time to listen carefully to my concerns, explained every step of the evaluation clearly, and provided detailed answers to all my questions. This level of communication gave me confidence and peace of mind. The facility itself was spotless, well-equipped, and designed to make patients feel comfortable. I also appreciated the efficiency—appointments were timely, and follow-up instructions were clear and easy to understand. Overall, Cleveland Clinic exceeded my expectations in every aspect of patient care. I am grateful for the dedication and professionalism of the entire team and would highly recommend Cleveland Clinic to anyone seeking world-class medical services.

Dr Philip Alexander

Ophthalmologist

Consultant and in care excellent. However I am sorry to say I was disappointed I had to speak to several people before you sent things by post as requested by myself several times and by consultant's secretary. I am happy to read a little on my laptop but at moment just can't read pages of text . I am having cataract surgery so that explains why. Also I am not familiar with doing things on line and just don't know how to do things. . I'm afraid I just cant complete questionnaires and go to My Spire as some e mails say. I am of the older generation and am just not familiar with doing things on line as people at work and it is worrying when you do not send things which you say must be read. I have tried to establish breakdown of costs for future procedure which are different to previously for exactly same but no one seems to be able to help. Sorry to be negative as consultant and everything while in the hospital were excellent.

Mr Su-Min Lee

Urologist

I have been to see Mr Lee on 3 occasions for surgery now. I could not have been happier with the process. Mr Lee is a very welcoming calm man. Needles to say I was very nervous walking into this situation after having a not great experience with the NHS for my first of 4 surgeries. I was worried about the time frame and how long I was going to be in pain for. Mr Lee assured me that all of my surgeries would be completed by Christmas. He completed all of my surgeries within a 2 months period and before Christmas. I could not be happier with the process and now have found a new lease of life pain free. Not only and amazing urologist/ surgeon but an all around excellent man. I am truly grateful for his work.

Dr. Kerry Robinson

Paediatrician

Dr. Robinson was excellent with our 13-year-old daughter. Most doctors direct all their questions to us as parents, but Dr. Robinson spoke directly to her from the start. She asked my daughter how she was feeling, listened carefully to her responses, and treated her with genuine respect. It was clear she values her patients as individuals, regardless of age. My daughter felt heard and taken seriously, which made such a difference. Dr. Robinson struck the perfect balance—keeping us informed while empowering our daughter to be involved in her own care. We really appreciated her approach and would definitely recommend her to other families with teens.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

My experience at the McIndoe centre was incredible. Throughout my surgery and stay the entire team were incredibly kind and caring. I was given plenty of reassurance prior to my surgery, everyone involved during my surgery was incredibly professional and the aftercare following my surgery was incredible. All of my nurses were incredibly kind and helpful and made the process so much easier. I had a great private room and bathroom, and the food was also great! Cannot recommend the McIndoe centre enough, they will be my first choice should I have any more procedures in future

Dr. Mohsin Hussain

Cardiologist

My care was faultless and there are no words or scores than can express my gratitude for the advice, care and guidance I received. From our first encounter, the feeling of empathy Dr Mohsin (and his team) showed, developed a profound level of trust and carried me through the process to a positive conclusion. I am so pleased that I took his advice. I understand that mine was a complex procedure and took longer than anticipated. Due to his professionalism, technical knowledge, experience and courage, I have a few more years to live. The best Christmas Present ever.

Mr Tim Duncan

Obstetrician & Gynaecologist

I have been twice to see Mr Duncan. Once for an initial consultation and today for a follow up review. I have always found visiting Spire to be relaxed. Mr Duncan is a friendly, kind professional who always has time to sit and listen. He is very knowledgeable and has completely changed my life. That sounds dramatic!! But it’s true. When no one else seemed to listen or care about my condition, Mr Duncan did. Additionally, his secretary is very efficient!! This makes an all round great experience.

Dr. Dermott Austin

General Practitioner

Dr Austin was very professional as well as being friendly and open and easy to engage with. He took a thorough history and did a full examination before discussing his diagnosis and proposed treatment plan with me. I was confident of his medical expertise and really appreciated his manner. It was only a 15 minute consultation but at no stage did I feel rushed or that more time was needed. Overall I was very satisfied with the experience and would thoroughly recommend.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Facility was excellent, nice and clean as well as lovely and quiet. Instructions weee clear, and the receptionist was extremely friendly, as were the nursing staff I saw. The surgeon I spoke to was excellent, everything was explained and he was more than happy to explain things in more detail if I required, and I didn’t feel pressured to leave, as if I was taking too much of his time. My overall experience was excellent, I couldn’t have asked for anything more.

Mr Hosam E Matar

Orthopaedic Surgeon

Very positive experience with Mr Matar from start to finish. Clear explanation about why hip replacement needed quite urgently, and what the operation entailed. Hip area operated on healed well with no problems, joint pain gone just muscular healing and building up, which is up to me now. Overall very positive experience with Mr Matar, friendly and easy to get on with. I would highly recommend to anyone needing a hip replacement. Thank you.

Deanbrook Practice

General Practice (GP)

Dr Groom made me feel at ease in my appointment with her today. An exceptional Doctor, who explained everything in a clear and concise way, and gave me time to explain some issues I’ve been experiencing. These private GP appointments are not cheap, but they are worth every penny if you can, and the additional time and care that you get in these appointments make a big difference. I’d thoroughly recommend booking in at the Candover Clinic.

Dr Vishal Saxena

Gastroenterologist

Dr. Saxina is extremely professional, knowledgeable, and caring. He diagnosed my stomach symptoms promptly and recommended an endoscopy to confirm the diagnosis. The procedure was very comfortable—I didn’t feel or see anything. He listens carefully, explains things clearly, and makes you feel at ease. I have been seeing Dr. Saxina for over 10 years and feel completely safe and confident in his care.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I had been experiencing problems with my thumb and knees, tried various things including thumb splint. Saw Dr James Thing and must say the experience start to finish was excellent, pinpointed problem areas and carried out scan and targeted areas that were problem and treated, now no longer need splin or pain relief. So much more movement in knees too. Would highly recommend.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

would like to express my sincere thanks to Dr. Rohit Sharma for the excellent care I received during my recent treatment. Dr. Sharma took the time to educate me and helped put me at ease throughout both the consultation and treatment. I am very grateful to Dr. Rohit Sharma and to all the staff at Kingsbridge for their professionalism and kindness.

Loughview Health

General Practice (GP)

I was seen promptly by Dr Fiona Moore. This was my second consultation with Dr Moore. She is such an easy person to talk with. Sorts me out with medication I need for my condition. If anyone is having trouble obtaining an appointment with their GP I 100 % can recommend Loughview Healthcare.

Wells Health Fordcombe Hospital

Breast Surgery, Cardiology, + 20 more

I was very impressed with the treatment I received today at Wells Hospital in Fordcombe. The staff were welcoming and professional and the consultant gave clear advice and encouraged me to call directly if I needed further treatment. Highly recommend.