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Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

Overall, Spire Elland was great and I would happily return should I require any further procedures in the future. The rooms are spacious and comfortable, and everything is very clean. I think the main thing letting the hospital down is patient communication. All appointments and comms are recorded and delivered via an app. If you don't want to or aren't able to download the app (like me), you do end up being left a little in the dark about things. For example, I had been given a surgery date fairly soon after my initial consultation, which was great, however I hadn't been informed that there would be multiple pre-operative assessment appointments to attend - all of which were on-site at Spire Elland, which is around an hour's drive for us. On one occasion, I had to make last-minute arrangements to move clients around as I'd been unaware of an upcoming appointment - I'd received no email, no text, no phone call, no letter. I just so happened to log in to my online portal and find the appointment date there. I moved clients around so I could attend, and just a couple of days before my appointment received a text message to say the date had changed, with no explanation provided. I called to try and find out why this might be, but was met with a dismissive reply of, "We just had to move it". All of the documents outlining the process for my surgery and the prep I should do beforehand were provided online, and the online portal isn't the simplest to navigate, so accessing them wasn't as easy as it could have been. When I was admitted for my day surgery, the staff were very welcoming and friendly, although I did find that I received a blunt reply whenever I asked a question about anything. This was my first ever surgery and my first time being put under general anaesthetic, so naturally I was quite nervous. Some of the members of staff were very helpful and supportive, but others seemed to have little patience, which wasn't ideal and only served to make me more anxious. When I came to after the surgery, I had been expecting to have a bit of a handover with someone so I could at least find out how it had gone and what they had/hadn't found. Unfortunately, Mr Gan was occupied in another surgery, and so I was discharged before having the chance to speak to him. I asked the nurses for some clarification - any brief notes or insights they might be able to give to put my mind at ease a bit until I could speak with Mr Gan - but this was met with quite curt replies. I was told no one could read Mr Gan's handwriting so no one could tell me any information, which at the time was quite frustrating as I'd been dealing with the pain for so long and had viewed the laparoscopy as the light at the end of the tunnel. It was disheartening to leave the hospital without any real clarification of the issue. Now having had my final follow-up with Mr Gan, I can say with confidence that all of my questions have been answered, and I feel validated and supported as a patient. However, I can't help but feel that had the communication from the hospital team been a little better throughout the process, it wouldn't have been so frustrating to wake up after the surgery and find that no one could tell me how it had gone.

Mr Tev Aho

Urologist

Mr Tev Aho ; HoLeP Review ;October 2025 I was introduced to Mr Aho in October 2025 after my BPH prostate issue of 15 years became troublesome in a matter of weeks; I attended my local A&E as I could not empty my bladder due to something happening in my prostate, resulting in my being catheterised for 7 weeks; My prostate was given an MRI by the NHS, that showed an anomaly , and i was informed i should consider losing my prostate, as Surgery was my only option; I was 66 yrs of age at the time of the surgery; I spoke with Mr Aho, who is an absolute gentleman, with a fantastic bedside manner; He listened to my situation, explained very clearly what a HoLeP would involve, and we agreed to proceed; The procedure took place in London just 12 days after my discussion with Mr Aho, and all went well; I was discharged the next day, in my case with a catheter after my 2 months with one, and this was removed after 6 days; Once removed, i had no issues and found that i now had a high pressure ‘firehose’ when i urinated; I experienced no leaks, incontinence , ‘accidents’ etc, and only a mild tingling sensation where the equipment had been inserted for the procedure , that passed after a few weeks; After the catheter was removed, life returned to normal instantly; This is far better than the other surgery options, that can have ongoing issues , and I can’t thank Mr Aho enough for his skills and accepting me as his patient; The alternatives open to me were to horrific to consider; If you are considering this procedure , In my opinion, its by far the best option, and from a patient point of view, simple, quick, home in 2 days, and life gets back to normal fast; Mr Aho is without doubt a Godsend, of whom i have no hesitation in recommending .

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

Mr Christian Brown

Urologist

I cannot speak highly enough of Mr Christian Brown, who treated me for prostate cancer and performed my surgery. From my very first consultation with him through to my recovery, his care has been outstanding. Mr Brown's manner put me at ease immediately. He combined genuine warmth and compassion with exceptional professionalism, making what could have been an overwhelming experience far more manageable. His communication was exemplary, he took the time to explain everything clearly, answered all my questions thoroughly, and ensured I understood each stage of my treatment and what to expect. His expertise and skill as a surgeon are evident in my excellent recovery. The surgery went extremely well, and I've been impressed by how smoothly my recovery has progressed. Throughout my entire journey, Mr Brown has inspired complete confidence. He is not only highly skilled but also genuinely caring, providing reassurance at every step towards my wife as well as towards me, and I feel incredibly fortunate to have been under his care. I would recommend him without hesitation to anyone facing a similar diagnosis.

Mr Dimitrios Moschonas

Urologist

I was a little anxious about my recent Hydrocele Repair Surgery at The Nuffield Hospital in Guildford but the anaesthetist & Mr Moschonas were very reassuring about the operation. Mr Moschonas was very pleasant, calm and professional and explained everything extremely well. My only complaint was the amount of time I had to wait to go down to the operating theatre. I have type-2 diabetes and wasn't allowed to eat after 7am or drink after 11am with an admission time of 12:30pm and a planned operating time of 2pm, but I was kept waiting until 5pm, by which time my blood sugar level was dropping and I was concerned about becoming hypoglycemic. Nobody told me why I was having to wait, which was frustrating! More communication was needed. Finally, I went down at 5pm and was back in my room af 6:30pm after a successful procedure and was allowed to eat and drink at 7pm. I stayed overnight in The Nuffield Hospital and was told that Mr Moschonas would visit me the next morning to check on me before I went home, but this didn't happen. I had several things I wanted to ask hime - disappointing.

Prof. Ben Miranda

Plastic Surgeon

Making the decision to have a consultation with Professor Miranda in 2025 has changed my life. Professor Miranda performed my breast reduction in January 2026. I can honestly say this is the best decision i have ever made. Professor Miranda is an incredibly talented surgeon, the result of my surgery is nothing short of miraculous. From our first meeting Professor Miranda has been thorough in explaining the process and answering my questions, he is very dedicated to his patients and is a highly professional man. I start 2026 a new woman thanks to Professor Miranda, happier, more confident and without the pain and discomfort of large breasts. I would recommend Professor Miranda in a heart beat to anyone thinking of having this procedure, he is truly a remarkable plastic surgeon. Thank you Professor, I love my new shape more than i can put into words, you have honestly changed my life immeasurably and I am so grateful to you.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

All staff, from reception to nurses and surgeons, I found to be friendly, courteous, helpful and professional. I was generally rather nervous about the whole process, this being the very first time I experienced any form of surgery or a stay in hospital. However, I was treated with the utmost respect and understanding and felt well advised at all times, allowing me to make informed decisions at my own pace, without being pressured. I had to wait a bit longer than I had anticipated for surgery but by comparison to the NHS, it was efficient and slick. It is early days to comment properly on my shoulder replacement but things are progressing well although slowly and I am hopeful for the future.

Vision Scotland Edinburgh

Ophthalmology, Optometry

From my initial enquiry about Refractive Lens Replacement surgery, through my surgery and aftercare I have had excellent care from Vision Scotland. Everything was clearly explained and the surgery has left me with the desired result, 20/20 vision with no glasses needed. The only (slight) negative difference here is a greater need for good light when reading at night or close work. The procedure was pain free and I have had no complications. I am looking forward to enjoying the results for (I hope) many years to come. Thank you to all staff involved with my care.

Mr Vishal Prasad

Orthopaedic Surgeon

Mr Prasad was recommended by a surgeon friend. When we met, he took the time to fully understand my issues and what I wanted out of the process. He has a very pleasant bedside manner and answered all of my questions in a way a layman could understand. I was confident I had made a good choice. The experience at the hospital was outstanding. Everyone at the Runnymede was professional, courteous and reassuring. The procedure had an excellent outcome and exceeded my expectations. Would I recommend Mr Prasad to a friend - YES!

Practice Plus Group Hospital, Ilford

General Surgery, Imaging (Scans), + 2 more

Paid privately for Hip Replacement, initial appointment was disappointing with an hour wait, and a non interested surgeon. A few blips along the way, upon arrival on surgery day, they had me down for a knee replacement not hip, staff on night shift not the friendliest, and thet x rayed the incorrect hip after the surgery. Day shift were great and surgery went well. I will say I expected more for paying privately however the main thing I've had my surgery instead of the ridiculous wait time on the nhs.

Dr. Niv Bhamber

Orthopaedic Surgeon

Niv Bhamber is great surgeon who listens to his patients, ensures they have all the information they need to make decisions and always follows up to check that everything is ok. He’s honest when it comes to the pain follows a total knee replacement however he also explains why it’s so important to push through the pain and do the exercises. I have no hesitation in recommending him.

Mr Lucas Attwood

Physiotherapist

Lucas has been brilliant to work with. He’s easy to talk to, really listens, and explains everything in a way that actually makes sense. Sessions never feel rushed, and he always knows how to get to the root of whatever’s going on. I’ve noticed real improvement since seeing him, and I always leave feeling better than when I walked in. Definitely someone I’d recommend.

Ringway Dental Cheadle

Dentistry

Amazing visit to Ringway Dental Cheadle as always. I’ve been coming here for a couple of years now having changed from my NHS dentist. The service has always been spot on, the staff are all welcoming and friendly and knowledgeable in relation to all kinds of dentistry, be that regular hygienist and check up appointments to more cosmetic or teeth removal services.

Thames Valley General Surgery

General Surgery, Medical Weight Loss

As this was my first operation, I chose to use my company BUPA beneft. From my first consultation through to my post-op check up, everything happened efficiently, and very quickly. All my questions and concerns were explained by my lovely consultant, Marianne Sampson, and I was well looked after by the nurses; they were wonderful. Highly recommend.

Miss Rosaria Scarpinata

General Surgeon

I always feel confident that’s my mediaeval welfare is assisted at the highest interest by Rosaria. She firm and very assertive. She constantly works to the highest echelon of care and service. This is my 3rd operation with this pleasant doctor and I would recommend her for friends and family alike. My God bless her hands and mind for ever more. 🤍

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

Dr Nikki has been amazing. She is professional and has truly helped me with regulating my hormones. She listens and provide feed back regarding my bloodwork. I look forward to working with her in the future. I would recommend her to women who are struggling to find answers to their health problems.