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Dr Emily Lord

Sexual Health Doctor

After 3 years of ongoing symptoms, countless tests and multiple gynaecologists, I had completely given up hope of ever finding a solution to my problem. I lost track of how many times I was told someone didn’t know what the problem actually was, what to do to resolve it or would even ask me what I thought the next steps should be… It had such a major impact on so many areas of my life. However, when I found Dr Lord’s website and saw that she was a true authority on recurrent, treatment-resistant thrush, I finally allowed myself to hope again! Her wonderful Private Secretary, Toyah, was so kind and empathetic and went above and beyond to get me in quickly for an initial consultation. Then when I met with Emily I was blown away by every element of her approach – the holistic evaluation of my situation, the fact that even in a short time she had read my full medical history, the way she was incredibly thorough and knowledgeable whilst still being funny, caring, understanding and down-to-earth, and the clear way she laid out my treatment plan and next steps. She is clearly very passionate about helping women with this unique problem and is also at the forefront of treatment options and solutions to get people back to being happy and healthy again! After years of feeling frustrated, confused and at a complete loss as to what to do next, within 45 minutes with Emily I had a full treatment plan and reassurance that she'd be there for me until we had the right solution. If I could give her 6 stars I would, she’s one in a million and by far the best experience I’ve ever had with a medical professional.

The Royal Marsden Private Care - Cavendish Square

Oncology

I have been under the care of Dr Alistair Ring since September 2024, and from my very first visit to The Royal Marsden, I knew I had made the right decision to begin chemotherapy there. During our initial consultation, Dr Ring immediately put me at ease, even though I had just received a difficult test result minutes before our meeting. He took the time to explain the Oncotype test for example and the treatment options available, making it clear that every step of my care would be centred around me. Dr Ring’s attention to detail and his encouragement to ask questions gave me great confidence and helped me feel empowered throughout my treatment. Following chemotherapy, I began medication that induced menopause, and thanks to his early guidance on potential side effects and how to manage them, I felt fully prepared. I also appreciate that he has been open to ongoing conversations about my treatment, including exploring HRT options, this openness means a great deal. The clinical staff at The Royal Marsden have been exceptional. They have consistently provided compassionate, professional care, and I genuinely look forward to seeing them at each follow-up. They remember small details and speak to me as a person, not just a patient, which makes every visit a positive experience. I cannot recommend Dr Ring and The Royal Marsden highly enough. I am deeply grateful for the outstanding care and support I have received and continue to receive from the entire team.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Made typos on my medical documents several times regardless of me flagging they require updates Can’t schedule simple appointment times and check with people if they are available instead sending random meeting times which clash with my work On 3 occasions now I have tried to join a meeting to have no one there Even if I am having problems connecting and 2 mins late someone should be in the allocated slot waiting especially given the people you are meeting with are disabled All this titration has done is add extra stress to my life instead of helping anything I am now going through medication withdrawals because I have been unable to meet in my titration meetings regales of me flagging several times that these timings do not work with my work commitments and now I have extra stress and pressure on my life at an extremely stressful time Would not recommend this to anyone it’s taken me a whole year since my diagnosis to even get to this point and I am still being messed around

Mr Tony Chalhoub

Obstetrician & Gynaecologist

Dr Tony Chalhoub is an extraordinary doctor and a genuinely compassionate human being. From the very first interaction, he created a space where I felt completely safe, heard, and respected. He listens with patience, explains everything clearly, and never makes you feel rushed or dismissed. What truly sets him apart is the constant support he provides beyond appointments. Knowing that he is available, responsive, and reassuring at any time brings immense peace of mind, especially during moments of anxiety or uncertainty. He has a remarkable ability to calm your fears, take away your worries, and make even difficult situations feel manageable. Under his care, you feel supported like family, not just treated as a patient. His dedication, kindness, and genuine concern for his patients’ wellbeing are rare and deeply appreciated. I am incredibly grateful to be under his care and would recommend him without hesitation to anyone seeking exceptional, heartfelt medical support.

HCA Healthcare UK The Princess Grace Hospital

Breast Surgery, Urology, + 8 more

My experience with Quen was exemplary - at the time of first meeting him, my humerus had been fractured for 2-weeks & I was in pain, so he very speedily made himself available for a call to discuss the procedure, and once this had been done, booked me in for surgery the following week. On the morning of the procedure, he once again came to see me to discuss the procedure and let me ask any questions I had, which really reassured me. He then came to see me the morning post the op too, to discuss next steps. Ever since the operation, my arm has steadily been on the mend and this is no doubt down to the great care that Quen & the team have showed throughout. I've also seen Quen for two follow-up X-Rays where he has discussed the progress with me, and with this, I've been able to become more competent & confident in carrying out my day-to-day. I couldn't recommend Quen enough - not only has he been brilliant throughout but he's also a thoroughly lovely man.

TCM Healthcare Fertility Clinic

Diagnostics & Testing, Fertility Medicine, + 1 more

We decided to visit them after reading their positive reviews and wanted to give it a try. After reviewing my test results, they recommended a three-month course of treatment. The instructions and cooking process were clear and easy to follow. After completing the three months of treatment, I went for another test and was delighted to learn that my FSH levels had gone down, which felt unbelievable and made us extremely happy. That said, I would have liked to learn more about my TCM diagnosis and what it meant, as this was not really explained to me. This was a bit disappointing, as I was genuinely interested—especially considering the cost of the consultations. Communication and transparency could have been better in this regard. However, Professor Au did call us to reassure us whenever he felt it was needed, which we appreciated. I would recommend them to anyone who is struggling with fertility and looking for support.

Urban TRT

Endocrinology & Diabetes

I started TRT last July at a point when I was struggling significantly with fatigue, anxiety, and poor sleep. Since beginning treatment, all of those areas have improved dramatically, and the difference in my overall wellbeing has been genuinely life changing. A large part of that is down to Chris and the environment he has created at Urban TRT. Throughout the process he has monitored my progress closely, explaining results clearly and adjusting treatment thoughtfully where needed. What really sets Urban TRT apart, however, is how personable and approachable Chris and the team are. I have always felt informed, listened to, and confident that my health was being managed properly rather than simply being treated by numbers alone. I genuinely would not hesitate to recommend Urban TRT to anyone considering TRT or looking for a clinician who takes a genuinely holistic and professional approach to patient care.

Dr Kajal Patel

Dentist

Absolutely fantastic 🌟 I recently visited Carshalton Dental Centre for the first time, and I couldn’t be more impressed with the experience. From the moment I walked in, I was greeted by a friendly and professional team. My dentist, Kajal, was incredibly thorough in explaining every step of the examination and possible treatment, ensuring I understood what was happening and answering all my questions. I appreciated how Kajal took the time to listen to my concerns and tailored the approach to suit my needs. What really stood out was the level of care and attention to detail. I couldn’t have asked for a better experience and would highly recommend Kajal to anyone. I’ll definitely be returning! Thank you so much for such a lovely dental experience!

᠎ Clemmie Oliver

Nutritionist

Clemmie is utterly fantastic and a wealth of knowledge when it comes to nutrition and living with IBD and, in particular, a J Pouch. Clemmie completely understands the challenges facing those with IBD and J pouches and her tailored advice and guidance has had an unbelievably positive impact on my diet and gut issues. I felt improvements almost instantly after starting to implement Clemmie’s advice. I feel incredibly lucky to have worked with Clemmie and can’t recommend her enough to anyone needing support with nutrition and diet and particularly those requiring support to navigate their nutrition with IBD. Thank you so much Clemmie.

Mr Rishi Sharma

ENT Surgeon

Having been a life long sufferer of chronic Sinusitus, seeing many ENT specialists along the way and without any real success, I feel enormously grateful to have been put in touch with Mr Sharma. I am now only four weeks post surgery and am already experiencing fantastic results. Knowing the full healing process is between 3 months and a year, I cannot wait for the final outcome. Mr Sharma wants the absolute best outcome for his patients and only accepts the highest standards from himself. From the outset, I knew I was in great hands.

Cambridge Heart Clinic

Cardiology

It was a private appoint & I paid for the ILR device. That was fine but I have been disappointed with the follow up since which seems to provide no reassurance that the ILR results are being looked at / reviewed so it is a case of assuming "no news is good news". In my view this is poor, if not unsatisfactory and it seems to me an initial 3 month review email followed by half yearly emails would be welcomed by patients. Also issue of contact phone numbers would be helpful e.g. technical. episode queries

Dr Kamlesh Mohan

Respiratory Doctor

Dr Mohan has taken time to explain everything to me clearly,honestly and in the most professional manner. He has gone our of his way to ensure I have been seen to quickly organising further tests quickly which meant I have not been left worrying about the outcome for longer that necessary. He has guided me clearly through every process at every stage. He has shown empathy and I can't thank him enough for the way he has dealt with me. A true example of the way the health service should be.

Mr Muzaffar Ali Anwar

Vascular Surgeon

I recently had surgery and the entire experience was far more pleasant than I expected. Every member of the team was incredibly kind and thoughtful, taking the time to explain everything clearly so I knew exactly what to expect. The procedure itself didn’t hurt that much — I had built it up much worse in my head — and the staff even talked to me throughout to help keep me calm and distracted. Their care, patience, and genuine warmth made the whole experience comfortable and reassuring.

Dr Kirit Ardeshna

Haematologist

Dr Ardeshna has provided me with probably the best clinical experience I have had since using private healthcare. He has been very accommodating with regards to his availablity whether that be timing or method of appointment. I would encourage anyone looking for a haematologist to consider Dr Ardeshna as a primary choice. I would also like to extend my thanks for the professionalism of his secretary, who was polite, prompt and organised at all times.

Castle Craig Hospital

Psychiatry, Psychotherapy

The combination of therapies under one roof is Castle Craig's strong point and a great team of staff, all really friendly and helpful. I was here for six weeks and the intensive therapy schedule has been extremely beneficial for me. Family therapy was helpful and I'm working hard to mend the relationships in my family. The fitness sessions were a highlight, the staff got me moving and thinking about healthy living after years of alcohol abuse.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

This was my first visit to Well Life Oxted. I was very impressed with the Dr I saw. She was very approachable, listened to my concerns and very thorough in her diagnosis. I was also able to voice my concerns about other issues without being rushed and now look forward to sorting out my long term health issues. I was also surprised at the cost of my prescription, not much more than the NHS.