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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Quality Dental : Horsham

Dentistry

I would not go back to this dental practice again.. I was booked in to have an extraction by a surgeon who I have since found out only comes in on a Tuesday. I was not that impressed with her bedside manner or the Nurse.. I was extremely traumatised and told them I was nervous. The extraction took a really long time and was not an easy removal and was extremely uncomfortable. I was shaking like a leaf and afterwards,, I was basically dismissed and sent away without being offered any form of empathy. I’ve since had terrible problems and I’m in a lot of pain four days later. I rang the dentist this morning. who then informed me that the surgeon only comes in once a week and I needed to go back to my own dentist, which is quite a drive away. I’m not impressed at all and would definitely not return. Also, the Dental practice is obviously undergoing some sort of renovation. The waiting room was a blank white room with no window extremely uninviting, no music not good when you are an extremely nervous patient waiting to have a horrible procedure done .not a good experience for me I’m afraid.

Quality Dental : Worthing

Dentistry

I have the highest regard for all of the staff at Quality Dental. I am always treated with friendly respect and with my latest treatment great kindness, patience and sympathy which, when you are in pain, means an awful lot. In my experience the staff at this practice have always done their best to accommodate my needs and, despite being extremely busy, take time to listen and do their best to help as soon as possible. I particularly like the way my dentist explains everything before starting a I have the highest regard for all of the staff at Quality Dental. I am always treated with friendly respect and with my latest treatment great kindness, patience and sympathy which, when you are in pain, means an awful lot. In my experience the staff at this practice have always done their best to accommodate my needs and, despite being extremely busy, take time to listen and do their best to help as soon as possible.

Mr Oisin Keenan

Orthopaedic Surgeon

Having had 2 knees replaced this year by Mr Keenan, I have nothing but praise & sincere thanks for his professionalism, kindness & expertise. From our first meeting to operation days & post op appointments he has been clear in what to expect regarding op, how things went after & how progress is going. He has quite literally changed my life as I am now able to walk without pain & the “waddle”. Also my husband’s life too as we can get back to doing things we enjoy & he doesn’t see me in pain anymore. I’m not going to lie, it is painful for the first 2-3 weeks but if you trust the process & do what your surgeon & physio tells you to & put in the work, then you will have the best outcome. It was a pleasure to have Mr Keenan as my surgeon & I would not hesitate in recommending him to others.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

I was seen by Dr Heggy and a lovely staff nurse Charlotte. Dr Heggy was fantastic he actually listened to me. He listened to exactly how I was and had been feeling. I'd been told by another Dr that there was nothing that could be done so I had to see someone for pain management. I'm in pain everyday and just wanted a resolution or at least pin point what could be wrong. Dr Heggy really made me feel heard and suggested other things before we gave up and just give me medication for my pain. Nurse Charlotte was fantastic. While Dr Heggy was looking things up and trying to find other options Charlotte spoke to me like an actual human. So thank you to Dr Heggy and nurse Charlotte for your time and patience with me. It's very much appreciated

Mr Jamil Ahmed

Plastic Surgeon

I had been considering this type of surgery, breast implant removal with capsulectomy, for a few years, and I was incredibly relieved to find such a highly skilled surgeon and team. From the very beginning, he made me feel safe and confident, which truly helped ease my mind throughout the entire process. My results have been amazing. Even my lymphatic masseuse was surprised by how minimal my scars are, you can barely see them, and I haven’t even needed to use anything special to improve them. The team, the hospital, and the overall care were fantastic. I always felt I was in good hands. I highly recommend this surgeon. He works with an excellent team and hospital, with high standards and exceptionally well-trained professionals.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

Dr. Kariyawasam offers a rare and exceptional combination of deep medical expertise and genuine compassion. She is highly skilled in diagnosing her patients with accuracy and efficiency, while also attending thoughtfully to the human concerns that naturally arise when one needs medical evaluation or treatment. Her follow-up letters are always clear, thorough, and truly helpful. Even her secretary is accessible, kind, and supportive, which makes the entire experience smooth and reassuring. Dr. Kariyawasam initially became my doctor by chance, as I needed an urgent appointment and she happened to be available. It is no coincidence, however, that she will remain my doctor moving forward. Her care is outstanding in every way.

Dr Ajai Seth

Sport & Exercise Medicine Doctor

Amazing experience, Dr Seth treated my sports knee condition with complete professionalism and I am now back running ultramarathons. He is one of the best in his field and is extremely knowledgable about biomechanics and looking at the body as a whole system. We also spoke about diet, supplements and lifestyle changes. I would recommend seeing Dr Seth over a traditional knee surgeon/specialist for a more hollistic approach (the knee surgeon I saw prior to Dr Seth did not ask anything about my training, running, footwear or lifestyle factors). I am eternally gratefully and Dr Seth is now my go to sports physician for all injuries!!!!

Dr Scott Takeda

Cardiologist

I have had a number of health issues in recent months so it was encouraging that Dr Takeda went into detail on each health aspect to consider if any had an impact upon my possible cardiac issues. Too often I have experienced consultants who ignore other possible factors outside their specialism that may have an impact! Dr Takeda was very thorough in his analysis including what choices were available to confirm a final diagnosis.At all times I felt he communicated in lay man's terms so that I could completely comprehend and felt part of the discussion. I can't recommend Dr Takeda highly enough and would fully recommend his services.

Mr Ross Kenny

General Surgeon

I know I’ve already written in, but I so want to write again to say what a fantastic service Mr. Ross Kenny and his fab team provided. When I booked to attend (through my private health company) - it wasn’t fully explained that this was a clinical appointment. What a fantastic service. Mr Kenny and his Team were nothing short of Amazing. I cannot thank you all enough and will recommend your fabulous service to my friends who like me, don’t t realise they can receive this wonderful service when they are a bit anxious that they may not be able to easily access a mammogram after the age of 70 Thank you SO much. xx

London Bridge Sports Medicine

Sports & Exercise Medicine

I first saw Dr Seth two years ago and recently returned in October/November 2025. He’s exceptional at what he does, and absolutely worth waiting for. As always, he took the time to explain everything properly and map out a sensible plan and next steps. What I really value is how comfortable he makes you feel—he’s generous with his knowledge and never rushed. He’s also incredibly considerate in the way he coordinates directly with my physio, which removes any risk of miscommunication on my side. Dr Ajai Seth is consistently outstanding, and I feel very well looked after under his care.

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

My wife and I have visited the clinic a few times during the last five years and are both very impressed. Dr Chopra is friendly, caring and very competent. He operates efficiently and is always on time. My skin lesions were examined and treated on the spot during the same session today. I received information about the nature and cause of my problem and was given instruction about how to look after the problem area until it is fully healed. I was charged as quoted when I booked the appointment.. Highly recommended service.

Endocare Diagnostics

Gastroenterology

The staff were absolutely brilliant. So very friendly whilst remaining professional. My appointment was for 11.30 and whilst I accept there is always some waiting time I didn't expect 2 hours. I had another doctor appointment for 2.20 and I was beginning to panic that I would not be ablecto attend. My other complaint,along with several other patients was how very cold the rooms were We were sat in our winter coats and still feeling the cold. Paul, a staff member did eventually turn the heating on/up.

Mr Andrew Gray

Orthopaedic Surgeon

I have suffered osteoarthritis in my right knee for over 4 years. My mobility had deteriorated badly. Just to get out of a chair was excruciating. I received a total knee replacement under Mr Andy Gray at Tees Valley hospital in July 2025. 4 months on and my life has been changed totally. I am totally pain free, fully mobile. I regularly go for 5 mile walks without pain or a limp. My scar has now healed and is virtually invisible. I cannot thank Mr Gray and his team enough.

Mr Sanj Gupta

ENT Surgeon

Dr. Gupta is truly exceptional. From the moment my daughter and I walked into the office, we felt welcomed and cared for. He took the time to listen, explained everything clearly, and made sure we understood all options. We have always left appointments feeling confident in the care we received, He truly cares about his patients. Thank you for enhancing my teenage daughter’s voice and giving her the confidence to speak Dr Gupta!

Dr Shruti Goel

Nephrologist

Dr Goel was very pleasant, helpful listened to my concerns. Gave me honest advice and resolution. Communicated clearly and I felt I was in good hands . The only negative was , the clinic and parking was difficult locate. Parking area was too small and not sufficient, only alternative was to park on a double yellow line. I am glad Dr.Goel is looking after me.