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One Ashford Hospital

Audiology, Cardiology, + 22 more

Receptionist was absolutely lovely and really friendly and helpful. The building and facilities were all excellent and kept clean and tidy. The consultant I saw was extremely rude, arrogant and judgemental. There were several comments he made that shocked me and that made me feel very uncomfortable to the point I almost walked out mid appointment. There was very little sympathy or mindfulness of my injury and he came across extremely judgemental in the assumptions he made about the level of sport I played, what I could afford, and several other things. I actually play semi-professionally and have represented our country in World Championships in the sport I play, and I also have a law degree and accountancy qualification which I did not mention as quite frankly it is irrelevant. It was apparent he took a dislike to me for whatever reason from the start and the whole experience was very uncomfortable. His behaviour aside, he is clearly very knowledgeable and good at what he does. Reading between the lines I got the answer I needed. This hospital was recommended to me by one of your previous patients and I was lucky to get booked in through an NHS referral but after my experience I would never return for any issue and am relieved I didn't pay to go private.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

The appointment and staff were great but please please please sort out the signage to your section of the hospital. I arrived at the QEQM an hour before my appointment as I knew parking at that time would be a nightmare. I was still trying to park 15 minutes before my appointment. I had to leave my car in a side road and hope it was a restricted area. I had to run from me side of the hospital to the other and no where on any map or sign was there anything saying where the Spencer hospital was. I eventually found the main reception who had to give me directions. I found the part I needed by pure chance. I arrived 4 minutes after my appointment time. This is the 3rd Spencer hospital I have visited within 5 weeks. It was the same story at K and C with no signs. WHH was the only one that had signage where I could find where I needed to go easily but again not listed on the main hospital maps.

Online Psychiatry

Child & Adolescent Psychiatry, Psychiatry, + 2 more

Good evening, Today I received the official confirmation that I have passed my viva, and as I promised, I wanted to share this happiness with you. I am writing with overwhelming joy, remembering your support and the help that I will never forget. Thank you, Doctor, from the bottom of my heart—you truly saved my life. Before contacting you, I felt I had nothing, yet in less than a year I was able to complete my thesis. It is something I could hardly believe. Thank you again for the kindness you have shown in helping someone like me. I am currently arranging my trip to Saudi Arabia next week on Wednesday, and I will return for graduation next summer. I would like to ask whether you recommend that I continue the medication. If so, my current prescription lasts month, I may need to request more, as I found that only the first medication I used is available in Saudi Arabia.

Mr Kuen Yeow Chin

Plastic Surgeon

I’ve seen many consultants in the course of treating my skin cancer over the last 30 years. I’ve had in the region of 40 procedures and Mr Chin has, by far and away been the best I’ve experienced. My last three procedures (with different consultants) were under local anaesthetic which led to me fainting as a reaction to the pain of local anaesthetic. When I presented this challenge to the next consultant, both he and his staff dismissed my request for a general anaesthetic or at least sedation. They implied that I needed to toughen up. Mr Chin however understood my concerns and took action to ensure I was ok from a pain management perspective. In every engagement I’ve had with Mr Chin I have felt cared for and respected. He’s an outstanding healthcare professional.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I had a total knee replacement and from start to present, I have been treated amazingly. All staff are amazing and simply brilliant at their job and in particular care of patients. Special mention to Salmon (Sal) who looked after me on the day post operation. he was superb, so helpful and patient. The team that looked after me immediately post op, were terrific, so kind and understanding. Mr Gillespie's pre-operating team were so reassuring especially when I was so nervous regarding the spinal block. Thank you to everyone for such superb care and attention. Although I was in tremendous pain post op, I can now reflect and appreciate who well I was looked after and especially the individual care and attention displayed by the team - very simply 'thank you'

Mr Achal Khanna

General Surgeon

Doctor Khanna who I met 5 months prior is very direct, professional and confident which I liked because it showed me his passion and commitment to his craft. The day of the surgery when he came to speak to me and tell me what was going to happen he again was direct and confident. He spoke very clearly and I felt very informed of what was going to happen which gave me an assertive and positive assurance in his ability to perform the surgery which went amazingly well. I had no worry or anxiety about the surgery leading up to it and am extremely grateful to Doctor Khanna and his team for performing the surgery and fixing my hernia. His work is extremely neat and tidy, which also gives me confidence in my ability to heal. Thank you again for all your help.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

Received urgent call requesting blood test for tolerance to Dye. I Moved appointments for that afternoon to facilitate a flying visit. After arrival kept waiting for 35 minutes until I asked reception as was needed elsewhere and was told phlebotomist would be with me shortly. With Phlebotomist approx 3 minutes, total time 50 minutes and 50 miles traveled Then had to wait 9 days for scan which was only scheduled following chase-up from private GP. On presenting for CT Scan was told that they did not require blood test as procedure did not indicate use of dye. Most unimpressive communication and administration throughout

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

My stay at Delamere was incredible I would highly recommend it. The staff were so friendly and nice, every single one of them knew my name from day 1 which made me feel a lot more comfortable and safer. The structure of the groups and days were well thought out through. Every group was informative, engaging and interesting. They offer many 1-2-1 sessions to allow for a more focused therapeutic approach, all the therapists and mentors were highly knowledgable and compassionate. The food was great with plenty of options and flexibility. I’m very thankful to have got to stay here.

Mr Stelios Myriknas

Obstetrician & Gynaecologist

I was under Dr Stelios’s care for my transabdominal cerclage surgery in 2020 (i had a TAC fitted to support my cervix as i had a radical trachelectomy for cervical cancer in 2010) and again throughout my successful pregnancy in 2023. I always felt fully supported, Dr Stelios was consistently kind, clear in his explanations, and incredibly responsive to my questions at every stage - including after my baby arrived. His calm, thoughtful approach made a complex and anxious journey feel manageable, and I’m genuinely grateful for the care he provided.

Clayton Ward at Queen Charlotte's & Chelsea Hospital

Obstetrics & Gynaecology

I would very highly recommend the Clayton ward. We have had two babies there and were really well looked after by kind, happy staff (doctors, midwives, assistants, catering and reception) who taught us a huge amount about how to care for a newborn. Having access to 121 support from midwives anytime day or night is just invaluable. The food was very good (for hospital food) and we genuinely looked forward to it each day - it really helped us recover as sleep deprived parents.

Mr Gautam Talawadekar

Orthopaedic Surgeon

My experience at the Spire hospital with Mr Talewadekar and his team was exceptional. I was very nervous initially, but was put at ease immediately. From the point of arrival, through the surgery and the aftercare I have received world-class care. Mr Talewadekar is friendly, responsive to your feelings, and adds humour that makes an overall fabulous experience. Having the choice, I would absolutely choose Mr Talewadekar to perform any surgeries for me in the future.

The London Clinic

Physiotherapy, Dermatology, + 13 more

The London Clinic offers such a comfortable and clean environment, clinical in all the right ways, but still homely and warm. It feels far less “hospital-like” than most medical settings, which really helped me relax. The staff were all friendly, welcoming, and genuinely approachable from the moment I walked in. And the unlimited coffee on tap was a lovely touch! Overall, a calm, high quality clinic experience that made a big difference to my visit.

Dr Andrew Cockbain

General Surgeon

Dr Cockbain explained thoroughly everything relating to the procedure in an engaging manner prior to surgery putting me at ease. My initial recovery process has been excellently managed and I appreciated the post surgery visit from both Dr Cockbain and the anaesthetist. I have been impressed by the professional and personable approach taken throughout this experience by everyone involved at Nuffield Leeds

Mr Rowan Connell

Obstetrician & Gynaecologist

Rowan is an excellent consultant, I felt at ease on my first appointment with Rowan & he explained clearly about the treatment I would need & the benefits it would have going forward. He is very knowledgeable in his work and I felt confident on following his advice. He has a very uplifting & happy demeanour, a great consultant & I am overall happy with the patient care i received from Rowan. Thank you.

Mr Humza Malik

General Surgeon

Mr Malik put me at ease in the pre-op consultation and provided valuable evidence based advice which helped me confirm a decision not to proceed with surgery to repair a hernia. And he left my referral open so I could contact the hospital directly in the future if needed. I found Mr Malik extremely pleasant to speak with as well as appreciating the knowledge and information he provided.

Mr Jamie Vatish

General Surgeon

Mr Vatish was professional and caring. He took the time to explain clearly any of my questions and concerns in a calm reassuring manner. All possible outcomes were carefully explained at the various stages of my treatment. It's now 2 weeks since he performed a very successful lumpectomy and I am very happy with both the healing and appearance. I am very grateful.