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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

Newmedica Leeds

Ophthalmology

Newmedica Leeds. 5* Care from start to finish. My optician at Specsavers suggested it was time to consider cataract surgery and I was offered an NHS referral to my choice of providers. I chose Newmedica Leeds and just over 2-3 weeks later had an initial consultation at Newmedica. Unfortunately my high blood pressure caused some problems and delayed the first cataract operation to my left eye, after 4-5 weeks weeks I had surgery on my first eye and 5-6 weeks later my second eye was done. Without exception all of the staff I met at Newmedica were friendly, helpful, and very caring. The consultant who carried out the procedure on both eyes (Mr. Kamran Khan) took the time to explain the procedure and answer my questions. During the procedures he was reassuring and calmly explained what was happening. Both procedures were carried out successfully and my sight is so much better now. I would like to give a big thank you to Mr Kamran Khan and his team and my Optometrist Summer Elyoussfi and her team for all the care and attention I received. I have no hesitation in recommending Newmedica Leeds.

Quality Dental : Horsham

Dentistry

I have been with the practice for a number of years and have mostly been pleased with the experience. The only thing I have a problem with is that the staff of all kinds do not speak loudly enough. There is always a lot of noise from machines etc. and soft voices, and sometimes accents, make it difficult to understand., especially when it has a medical content. Also nobody seems to understand that they should make sure the patient is comfortable, as the chairs vary in design and all do not adjust when required. Otherwise I am pleased to have found the practice many years ago and have gone through a good few different staff members in that time, so the experience has been interesting, despite the stairs! I am lucky to have good teeth.

Skylight Psychiatry

Psychiatry

I would highly recommend Skylight for anyone seeking an ND assessment. From the initial inquiry to the final report, the communication was exceptional—they explained every step of the process so I knew exactly what to expect. Key Highlights: Wait Times: The appointments ran perfectly on time, which I truly appreciated. Supportive Staff: They were patient with my questions and created a non-judgmental environment. Helpfulness: They provided clear next steps and resources that felt genuinely useful rather than generic. It’s clear they actually 'get' neurodivergence rather than just checking boxes

Dr. Piya Sen Gupta

Diabetes & Endocrinology Specialist

I was experiencing tiredness and high fatigue. Dr Sen reviewed my blood results and felt the cause might be insulin resistance especially given my medical history. She was very thorough and ordered further test to ensure my hormones and vitamins were in line. She spent time to explain the medical facts around blood sugar and insulin and her advice on changing my diet has improved my well-being dramatically. I would definitely recommend her as through diet instead of medication I am tackling my health issues and hopefully lowering my risk of getting diabetes.

Mr Tony Nargol

Orthopaedic Surgeon

Total right hip replacement, felt reassured before, during and after the surgery. Tony was honest about the surgery and totally professional but the outcome has exceeded expectations I feel like a new person. Please put any doubt aside about this surgery, it’s gonna be tough for two weeks but once you reach the other side of that you have cracked it, and after six weeks you won’t believe the journey you have been on. Do the exercises as much as possible, keep moving on those crutches and look forward to a better life.

Spire London East Hospital

Cosmetic (Aesthetic) Medicine, Dermatology, + 21 more

hi, i will comment on recent visit/s and also phone calls. Dr Jagwant Singh will forever be remembered as long as i live for he has brought back dignity in my life by removing the ailments i have been struggling with for 5+ years. i am confident that this man is seen as a hero to everyone he has helped. i cannot thank him enough. his work, his attitude, his mannerisms inspire me to be a better person. he inspires me to encourage my future children to become like him, an orthopaedic surgeon.

Dr James Hickey

Dermatologist

Very pleased with the procedure and the outcome. Checking in and all the pre-procedure checks was a smooth and efficient process. I have no complaints at all about the procedure carried out by Dr James Hickey. The procedure was a BCC removal and required several stitches in my thigh, but I can honestly say that it was completely painless and I felt totally relaxed at all times. Dr Hickey was very good at communicating everything that he was doing before, during and after the procedure.

Darcy Healthcare

Diagnostic Pathway – Cardiac, Diagnostics & Testing, + 4 more

I was happy about the appointment and MRI.But approaching for the report,it is too difficult.I tried to contact via the phone around 8 times but no answer.In the evening I managed to speak to someone.I sent all the requirements by email to get reports but I haven’t received the reports until Wednesday morning. Wednesday midday tried again but still same ,no one answering the phone..still waiting for the response.

Dr. Mafalda Queiroz

Cosmetic Doctor, Dentist

As an anxious patient, a visit to the dentist can be stressful and this is why I chose York Dental Suite -Mafalda has a great way of helping you feel at ease. She always explains what she is going to do and genuinely cares that your experience as a patient is as good as possible. I have every confidence in her dental skills and would highly recommend her. The practice staff are always polite and friendly too

London Orthopaedic Clinic (TLOC)

Diagnostics & Testing, Hand Therapy, + 10 more

This was an excellent experience from the moment that I entered the building. Reception and admin staff were efficient, helpful and friendly, both at the entrance level and then later at the consulting rooms. The premises were uncluttered and immaculate. Diagnostic equipment was first-class. The consultant was excellent, approachable and understanding and explaining everything clearly.

Mr George Araklitis

Obstetrician & Gynaecologist

Mr Araklitis listens well and is very kind and understanding of my situation. He made me feel at ease and explained everything very simply so I left feeling confident in being able to make a decision about which surgery to have. He spent as much time as needed explaining the procedure, recovery process and possible outcomes until I had no more questions.

Mr Nashat Siddiqui

Orthopaedic Surgeon

I recently saw Mr Siddiqui twice regarding an ongoing shoulder pain and he was very warm and approachable. He gave me a structured plan for recovery and explained my treatment clearly, giving me a second option if the first plan didn't work. It did work and I'm very pleased to have a working shoulder again. I would definitely recommend seeing him.

Eden New Life

Psychology

I'm quite new to this service but it has been very good so far. Very easy to sign up and start and all the staff have been lovely.i thought it was too late for me but they have a lot of customers over 50! and I didn't seem to bother them at all which was lovely. Really hope the care continues the same way with my regular check ins with the doctor

Mrs Ewa Kozlowska

Audiologist

Clean friendly and very understanding if my needs and issues. The hearing test was very in depth compared to my previous experiences. Even done additional hearing test where putting noise in good ear while testing the weaker ear, was very happy cause no body has ever done this before and can’t be any more pleased.

Dr Nickolaos Pantazopoulos

Cardiologist, Diagnostic Pathway Specialist

As I have a family history of heart disease and diabetes, I requested both a blood pressure check and a CT scan for my arteries. I had some very nice conversations with Dr Nick, who was not only helpful and reassuring, but went above and beyond to equip with the needed knowledge to escape my genetics long terms!