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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

Mr Winston Kim

Orthopaedic Surgeon

After enduring increasing pain in my left knee over a period of 15+ months with associated sleep deprivation I consulted Mr Winston Kim, who, after investigation, confirmed that the issue was more than likely with my badly arthritic left hip, which could impact the knee with resultant pain. I consequently had a full left hip replacement carried out by Mr Kim at the beginning of August. The pre and post operative process was very well organised and the surgery was undertaken extremely professionally. Mr Kim was very empathetic and understanding, explaining what would happen during and after surgery. He rang my family as soon as I was in recovery to reassure them that all had gone well. I was encouraged to stand up out of bed in the evening following surgery and was discharged with very little pain after only two nights in hospital. Five months after surgery, with support from the physiotherapy team, I am now able to walk without any mobility aids. I am extremely grateful to Mr Kim for resolving my issue and for his reassurance and guidance during post operative reviews. I would highly recommend Mr Kim and his team.

Urban TRT

Endocrinology & Diabetes

I started TRT last July at a point when I was struggling significantly with fatigue, anxiety, and poor sleep. Since beginning treatment, all of those areas have improved dramatically, and the difference in my overall wellbeing has been genuinely life changing. A large part of that is down to Chris and the environment he has created at Urban TRT. Throughout the process he has monitored my progress closely, explaining results clearly and adjusting treatment thoughtfully where needed. What really sets Urban TRT apart, however, is how personable and approachable Chris and the team are. I have always felt informed, listened to, and confident that my health was being managed properly rather than simply being treated by numbers alone. I genuinely would not hesitate to recommend Urban TRT to anyone considering TRT or looking for a clinician who takes a genuinely holistic and professional approach to patient care.

Schoen Clinic Chelsea

Clinical Psychology, Coaching, + 8 more

My care at this clinic has been outstanding and I would recommend it to anyone needing expert psychiatric support for complex trauma. The service is psychiatry-led, with the consultant coordinating treatment plans and supervising input from psychology, occupational therapy, group therapy and trauma modalities including EMDR, DBT, CBT and embodied psychotherapy. This ensured that care was coherent rather than fragmented. I initially attended four in-person sessions per week and have now safely transitioned to monthly. The team have specialist expertise in workplace bullying, institutional power dynamics and identity-related trauma, which is unusual to find. The level of understanding and clinical leadership has made a meaningful difference to my recovery, and I could not recommend the service more highly.

Spencer Private Hospital Canterbury

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

The waiting area had few chairs and not enough for the people waiting. The people around there that gave me paperwork and told me where to wait, were polite and helpful. The appointment with the consultant was really distressing, I couldn't ask questions and didn't discussed with me the plan, just set up steps without getting me involved on her treatment plan. This experience was very negative from what I expected when you go to a professional asking for advice and reviewing if your body is working well. The consultant is not on the list from next step: dr Anastasia Goumenou, gynecologist

Mr Thomas Hunter

Orthopaedic Surgeon

On the initial consultation Mr Hunter explained everything in detail and gave me much confidence to proceed with robotic assisted total knee replacement. On the day of the procedure he met me before hand and again gave me much confidence and I had total trust in him. The Procedure has gone very well, and the wound has all but disappeared . Apart from some discomfort in the first 2 weeks I am not needing any pain relief anymore and the pain I had before hand has completely gone. Very pleased with the outcome and would definately recommend Mr Hunter .

Dr. Sam Barke

Sport & Exercise Medicine Doctor

I had a great experience with Dr Barke, who is always incredibly professional in the way he engages with my issues whilst maintaining a friendly and personable atmosphere. I have come to trust Dr Barke immensely due to his measured but practical approach. He is always available and reachable which makes a huge difference to one's peace of mind concerning head health and he is incredibly empathetic in his handling of medical situations. Appointments with Meliora are always a positive and productive experience.

Dr. Lola Ozique

General Practitioner

I was diagnosed with eczma as a kid. About 2 years ago i started to having issues around eyes than neck. I have decided to book appointment with Dr. Lola and after spending 30 min with her and talking about my issue, and her looking closley on my skin she said that this is not eczma but yeast infection. She has prescribed medication and cream to help me fight with the problem. After 4 days of taking medication i can tell how big difference is. Less and less itchy areas.

Dr Shilpa Davé Private GP Surgery - Teddington

General Practice (GP)

I booked in for routine bloods and a health MOT. As a “free bus pass” holder I strongly believe regular blood tests and health checks are essential in monitoring any health issues and picking up potential problems before they cause symptoms. I think that we should be more proactive with health rather than reactive . Dr Shilpa Davé and her amazing team are fully engaged in providing a holistic approach to healthcare.

Ringway Dental Cheadle

Dentistry

Couldn’t recommend Ringway Dental enough. I’ve been seeing Dr Claire Spencer and honestly I’ve never felt more at ease with a dentist. She really knows her stuff and genuinely cares for you and your smile. Hannah the treatment coordinator is so lovely too and on hand to answer any question as and when. All round great dental practise. Can’t wait to see the end result of my smile makeover.

Peninsula Heart Clinic

Cardiology

This is the third time I have used Peninsula Heart Clinic and on each occasions I have found the staff to be friendly, professional and reassuring.. I was made very welcome and throughout my day I was offered refreshments to keep me going. The premises are immaculately clean and tidy and a credit to the staff. I can’t really fault the service offered.

Dr Arvind Vasudeva

Cardiologist

I have visited Dr Arvind Vasudeva a number of times over the years Dr Vasudeva has excellent bedside manner, and takes time to explain what is happening and what action is required Also Dr Vasudeva has all the equipment at hand to diagnose the symptoms , and give you an answer to the problem there and then Would definitely recommend Dr Vasudeva

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

It was wonderful just to talk face-to-face with a caring specialist about an issue of some concern. I did not expect any immediate solution, but wanted to establish a dialogue wherby details of my condition could be explained, partly just to see if there were any indicators for a particular disease. You cannot do that just filling on forms.

Dr Ramin Baghai-Ravary

Respiratory Doctor

He was friendly, asked me to explain my breathing problems, and arranged a number of tests to try and discover what is causing the problem. He also gave his opinion on what it might be and depending on the results, what treatment could be. Excellent, and made me feel confident that everything possible is being done to help me.

Mr Ravi Pydisetty

Orthopaedic Surgeon

I have a long term reoccurring injury to my left knee as a result of competitive high level football. Mr Pydisetty left improved my knee condition leaving me a huge decrease in daily pain and increase in life quality. Surgical procedure, followed up with further treatment until he was satisfied.

Ms Lubna Haque

Obstetrician & Gynaecologist

I had an excellent experience with Dr. Haque. She is highly professional, knowledgeable, and took the time to explain everything, which made me feel very comfortable and confident throughout my treatment.. I would highly recommend her to anyone looking for a skilled and compassionate doctor.