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Vision Scotland Edinburgh

Ophthalmology, Optometry

I have been very happy with my overall experience at Vision Scotland Edinburgh. The staff were both friendly and professional. I was well informed regarding my choices and the procedure. I have been thrilled with the result of the cataract surgery. I was given an appointment very soon after the referral. I would however like to let you know how I felt the experience on the day of the operation could have been improved. Firstly I was not sent the Post Op information which would have been most helpful to read before the procedure. Secondly I got very cold in theatre and was given a blanket but it did take me ages to warm up. It would have been better to have been given a blanket before the procedure started. There is a lot of cold water being used which does add to the chill. Thirdly I was not told to bring sunglasses for the journey home or to bring analogies both of which I would very much appreciated as I lived over a hour away. On the journey home I became extremely uncomfortable. Finally the roof of my mouth and tongue got a little burnt I think by the coffee as they must have been a little bit anaesthetised still when I had the coffee. The coffee however i have to say was absolutely welcome and the best thing along with the toasted teacake. I found it very reassuring to have a telephone number to call which I did use. I also very much appreciate the phone call from the nurse a couple of days post op. I hope you find the above comments of use. I do not wish to criticise as overall it was an extremely good experience and I would and have already recommended Vision Scotland. ( I did tell my neighbour to ask for a blanket!)

Mr Bassem Amr

General Surgeon

I wanted to take a moment to share what this journey has meant to me and to sincerely thank you and your team for being part of one of the biggest decisions of my life. I’ve battled with my weight for as long as I can remember. In July 2022, I hit my breaking point after seeing a photo of myself at my heaviest. I was ashamed, overwhelmed, and completely defeated. I avoided mirrors and felt exhausted and unhappy. Over the years, I had tried everything—diets, medications, fitness programs—but nothing gave me lasting change. I felt stuck. Choosing bariatric surgery was not an easy decision. It came with tears, fear, doubt, and a lot of soul-searching. I know not everyone understands or agrees with this choice, but for me it was never about appearance. It was about choosing a healthier, happier, longer life. It was about being here for my family and the people I love. It was about choosing myself. From my very first appointment, the care, compassion, and reassurance I received from you, the consultant, and the entire team made such a difference. Every question was answered, every worry was taken seriously, and I always felt supported rather than judged. The kindness, professionalism, and encouragement shown to me before and after surgery helped me feel confident in my decision and safe throughout the process. The fear of not being present for my family someday scared me far more than surgery ever could. Thank you for the exceptional care, guidance, and support you have all shown me. You haven’t just helped me through a procedure—you’ve helped give me a real chance at a new beginning, and for that I will always be grateful.

Mr Chukwuemeka Okaro

Obstetrician & Gynaecologist

I underwent an open myomectomy due to the size and number of fibroids I had, and I am incredibly grateful to have been under the care of Mr Okaro. From the very first consultation, he had an exceptional way of putting me at ease. He came across as confident without being cocky, and extremely thorough in his approach. I was particularly reassured by how much information he wanted before making any commitment to my case—it showed genuine care, attention to detail, and a commitment to doing what was right rather than rushing decisions. Throughout the process, I felt listened to, respected, and fully informed. His professionalism, expertise, and calm manner made what could have been a very daunting experience feel manageable and safe. I would not hesitate to recommend him to anyone facing a similar procedure.

Mr David Muthuveloe

Urologist

I have been under the care of Mr Muthuveloe for several years, and I cannot recommend him highly enough. From the very first appointment, he has always listened carefully, taken my symptoms seriously, and treated me with kindness and respect. He explains things clearly, never rushes appointments, and makes sure I fully understand my condition and treatment options. Managing long-term and complex health issues can be overwhelming, but having a consultant who is knowledgeable, compassionate, and genuinely invested in my care has made an enormous difference. I always feel supported and reassured after appointments. He is an exceptional clinician and a credit to his profession. I am extremely grateful to be under his care and would highly recommend him to anyone needing a urologist

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

I saw the cardiologist as I couldn’t get appointments at my GP surgery. I was really impressed with the whole procedure. The Consultant was wonderful and was able to reassure me. He listened to me and later explained all the results of the tests. He did an Angiogram on me himself which I thought was a great idea as he could see my heart in real time, no report from a technician needed no wait. I had to have bloods taken by Debbie . A very nice nurse . Again I was made to feel comfortable and reassured with my problem. There is a plan in place and I return to see cardiologist again next week. I will definitely use the facility in the future for myself and family. Due to the chaos that is the NHS at present.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The physiotherapist seemed unconcerned by the pain I have been experiencing for nearly a year. He mentioned that I had full movement and so he was not concerned. He kept saying that he would not give me another steroid injection without acknowledging that I didn’t want one. He told me to do some exercises which he showed me how to do once and gave me no paperwork or YouTube link that might assist when I got home. I tried to ask how long I should wait before I made any further action and he said there is no more treatment. I felt like an inconvenience and wish I had gone somewhere else. I would never recommend anyone to see him again. He really made me feel small and insignificant.

Better - Soho

Acupuncture, Physiotherapy, + 2 more

I have chronic pain (left elbow, right wrist, and lower back) due to sports injuries and less-than-ideal posture from long working hours in finance. I first met Simon at the Canary Wharf clinic in 2018, and he has since become my go-to physio. Not only does he provide effective pain relief, he also helps me understand the root causes so I can manage the pain myself. I highly recommend him to anyone who works long hours and also trains hard at the gym. Went to see him first week of Jan 2026 becasue my wrist was a bit flared up last month, and he's as good as usual!

Mr Dylan Griffiths

Orthopaedic Surgeon

I recently received treatment under the care of Mr Dylan Griffiths, and I couldn’t be more impressed. He took time to listen &, explain my condition clearly, and discuss treatment available. He arranged my procedure in the imaging department. The consultant radiologist Dr George was also excellent, he explained everything clearly & I felt supported and well-informed throughout. Thanks to both for their skill and guidance, I’ve made a fantastic recovery and feel genuinely grateful for the quality of care. I would highly reccomend .

Dr Andrew John Chadwick

Intensive Care Doctor , Respiratory Doctor

An amazing Doctor who see's patient's as people, Dr Chadwick is an outstanding Doctor he treats patients like people time is never rushed when having a consultation with Dr Chadwick you feel like your in the company of a friend he makes you feel relaxed and comfortable, takes the time to explain every aspect of your care and no question no matter how big or small is never an obstacle. Thank you for being a great Doctor and thank you for your continuous support and understanding that you give to us. Thank you

Cathedral Eye Clinic

Ophthalmology, Optometry

Kiera was extremely friendly, knowledgeable and made me feel very much at ease throughout my appointment. I was diagnosed with a Retina tear in my ear and she made me feel very much at ease and safe. She talked throughout, keeping me informed of everything that was happening, giving reassurance that everything will be ok and that should I need further information or just needed to chat at about it, I was to ring her and speak to her about it. Help and advice that was offered was exceptional!

ABBI Clinic - Preston

Child & Adolescent Psychiatry, Psychiatry, + 2 more

Different time slots and sessions or more flexibility. Clearer communication between services and funders. Digital timetable, links and resources could benefit from being clearer/more easy to find. Mixed bag of staff, although the weaker ones did go quite quickly it still felt as though I was a bit of a guinea pig and didn't get as much from those sessions. Core team very caring, compassionate and supportive. Environment is an downside, a shared office building is not the best setting.

The iGP - Private Doctors - Swansea

General Practice (GP), General Practice (GP) (Video Consultation), + 3 more

Outstanding from booking to the appointment and then the appointment i couldn’t have asked for more, the doctor from calling my name until I left was brilliant 10/10 5***** covered everything and went through everything thoroughly explained everything right and was so friendly and made you feel at ease didn’t feel I was having a doctors appointment that’s how relaxed she made me and came out feeling reassured so i would recommend without hesitation not even for a second

Dr Rakesh Panchal

Respiratory Doctor

I first consulted Dr Panchal in the autumn of 2022 when I was experiencing respiratory distress. He very quickly diagnosed my symptoms and created a care plan, which brought my condition under control. Recently I had an exasperation of my condition so consulted him again. He allayed my fears and explained the next steps in a comprehensive and compassionate manner. Dr Panchal listens to his patients concerns, explains the diagnosis and involves you in your treatment.

Mr Harry Akram

Audiologist

Mr Akram really knows both the technology and also the human factors and patiently and explicitly introduced me to my first hearing aids. These are working wonderfully from the very first wearing. I returned for a custom program for singing in choir. This too was very effective. I could not recommend Pindrop and Mr Akram more highly! It’s a bit traumatic to discover one needs hearing aids but the process is painless and the benefits are immediate.

Dr Adam Harris

Gastroenterologist

I would highly recommend Dr Harris as a superb medical professional. He made me feel completely at ease, explained everything in detail in language that I could understand and made the whole process of the investigations, procedures and test result reviews as stress-free as possible. He has the type of excellent 'bedside manner' that you don't often experience nowadays and it really helped to make the overall experience a good one.

Joint Reaction

Orthopaedic Surgery

I was sadly given some very upsetting news that Mr Thomas would not be able to help my condition and that I would have paralysis for life. Mr Thomas delivered this news in the most respectful manner and took the time to answer all of my questions during the appointment and afterwards. He explained everything in great depth, and I truly appreciated the time and care he gave