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Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

Usually feedback is of a negative nature but this is not one of those occasions. My experience was awesome for which I am super grateful. I have had a number of gastroscopies in my life so was nervous about what was going to happen. From the moment of my arrival I was greeted and made to feel comfortable straight away. The pre-procedure nurses were very clear, helpful and showed huge amounts of empathy about what was going to happen. When wheeled into the operating theatre I was introduced to all of the team who were to perform the procedure, all of whom had welcoming smiles and a reassuring tone (a tone that continued throughout the procedure). Dr Alan Watson was super clear, professional and again very comforting. I knew I was in safe hands. I just had a throat spray, no sedation, so was fully aware of what was going on. One action that was performed by a nurse during the procedure was to, comfortingly, rub my shoulder. I couldn’t see who it was, but such a small, seemingly insignificant action, was hugely important to me and kept me connected with humanity during the brutal fact that I had a scope down my throat. Post procedure, I was greeted with the warm smiles again and wheeled to the recovery area where again everyone was super attentive. I can’t say thank you enough for everything. The team were awesome.

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

Every time I come for an outpatient appt, the specialist is an hour behind time.. the secretary/receptionist should have called ahead of time to expect delays but they don’t!! They leave it till the time of the appt to mention the hefty delay!! Last time I had to leave as I could not wait out an hr delay! So complete waste of my time & money grrr! Something that could easily be rectified with better communication from the clinic!! Including the fact when I had an outpatient procedure, I had a 2.45hrs delay as there was a delay due to an emergency in the morning.. again no contact from the clinic informing me of this delay.. had I been informed earlier before arriving at my appt which was scheduled at 1pm, I didn’t not have the procedure till 3.45!! Had there been communication from your clinic informing me of the delay I would have left home later and not have left the dogs alone for 8hrs due to the clinics inability to keep patients informed of delays!! Grrr! Every single time due to lack of communication I’m left frustrated and angry!

Dr Maria Papadopoulou

Obstetrician & Gynaecologist

I had an exceptional experience with my gynecologist and her entire team. From the moment I walked in, I felt welcomed, supported, and completely at ease. Every member of the staff was warm, professional, and genuinely attentive to my concerns. Dr Maria, was incredibly thorough, knowledgeable, and compassionate. She took the time to explain everything clearly, answered all my questions with patience, and made sure I felt comfortable at every step of the process. Her calm and reassuring approach truly made a difference. The environment of the clinic was outstanding — spotlessly clean, modern, and very well-organized. It’s clear that great care is taken to maintain a high level of hygiene and professionalism. I felt safe and confident throughout my entire visit. Overall, I couldn’t be happier with the care I received. I wholeheartedly recommend this doctor and her team to anyone looking for a trustworthy, professional, and truly caring gynecological practice.

Harley Clinic

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 1 more

Some unfortunate circumstances meant I had to change surgeons a few weeks before my surgery was booked in. This was quite unsettling and it took me a few times of meeting Dr Agha to feel comfortable. What I realise now is that whilst I was initially put off by his questioning I now realise that this was part of his thorough approach to his work and part of ensuring that I was provided with all the information. Taking so much time to explain the procedure, this risks and uncertainties and asking questions was part of a transparent approach which allowed trust building. Dr Agha changed the plan I had with my original surgeon (fleur de lis) to an extended tummy tuck and I am so happy he did. I am thrilled with the results. My scar is very thin, well placed and I had a very smooth recovery process. I would recommend Dr Agha to anyone wanting a transparent, realistic and honest surgeon who wants the best results achievable for his patients.

New Forest Psychiatry

Psychiatry

The appointment itself was very positive. Dr. Robert Gordon was calm, validating, and genuinely listened. The room was quiet, warm, and set up like a cosy study, which made it feel safe rather than clinical. He explained the diagnostic impressions clearly at the end in a way that finally made sense, and it didn’t feel dismissive. I left feeling understood in a way I haven’t experienced with other services, although the level of positivity felt unexpected and left me a bit uncertain about how to interpret it. The only issue was the arrival process. My appointment was in the late evening, and reception was closed. It wasn’t clear where to check in, and I had no phone signal. I had to rely on Wi-Fi and the website photos to work out where to wait. Overall, despite the initial uncertainty about the building, the clinical experience was extremely positive. Everything went smoothly, and the assessment itself was very professional.

Mr Chukwuemeka Okaro

Obstetrician & Gynaecologist

I have recently just had my second child under the care of Dr Okaro. My dream was to have a VBAC, and he supported me entirely and did absolutely everything to ensure this was possible - and thanks to him it worked out. I couldn’t have done it without his unwavering support, patience, care and medical expertise. I suffered PPD after my first child and Okaro did everything in his power to make me feel calm and supported both throughout pregnancy, birth and postpartum. He truly goes above and beyond for his patients to ensure their mental and physical wellbeing. We will never, ever, be able to thank Dr Okaro enough for the family he has helped us create (and delivered!). His practice manager Justina is an incredible woman - professional, warm, kind and efficient. She will ensure your experience is totally seamless. The best medical team you will find! Couldn’t recommend more.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

An excellent experience over all ; - Making an appointment to see Mr. Kevin Oneill was handled both professionally and warmly by Ruby Bhangu . - The receptionist ( sorry can not remember her name )at the welcome desk On Monday 8th 5.oo pm , was again friendly and professional - My appointment with Mr. ONeill was brilliant , clear discussion's and clear explanations for him which made me feel confident and in good hands , his demeanour was excellent and he talked with me in a way that I fully understood. - After my appointment MR. ONeill personally handed me over to the young lady who brought me to his office and she kindly directed me to one of the assistants who booked my MRI and Xray . Both of these team were again very professional but also made me feel they truly cared . Over all I feel extremely thankful to have such support .

Mr Guirgis Awad

Plastic Surgeon

“I had breast surgery with Mr Awad and my experience was exceptional from start to finish. During the consultation, Mr Awad took the time to thoroughly explain the procedure, answer all my questions, and help me feel completely comfortable with my decision. Their bedside manner was warm, respectful, and reassuring. The surgical team and office staff were equally outstanding—supportive, organized, and attentive. On the day of surgery, I felt well-prepared and cared for. My recovery went smoothly, and Mr Awad provided clear instructions and followed up to ensure everything was healing as expected. The results exceeded my expectations, both aesthetically and in how much more confident I feel. I am truly grateful for Mr Awads skills, professionalism, and compassion. I would highly recommend them to anyone considering breast surgery.”

Mr Adam Blackburn

Plastic Surgeon

I could not rate Dr. Blackburn highly enough. I had multiple consultations with highly rated surgeons, most of whom had larger social media presence, but immediately felt at ease with Dr. Blackburn. He made me feel incredibly confident I was in the right hands with him, both from seeing the results of his work and him being clear he’s a real perfectionist but also because he’s very upfront about realistic results, what is possible, recovery time etc. The whole process from start to finish with him has been a great experience. He’s made it clear he’s only a phone call or message away if any problems arise now I’ve been signed off. I am so pleased with the end result - the surgery has truly been life changing and has had a hugely positive impact on my life. I wish I had done it sooner! Thank you Adam.

Mr Sanjith Gnanappiragasam

Urologist

My experience with Mr Gnanappiragasam was great, I had to have a procedure with him and I was quite fearful but he kept reassuring me way before the day of it and on the day that it would be fine as it was only a half hour procedure but the fear in me was a lot On the day Mr Gnanappiragasam and his team were amazing, I was able to have the op slightly sedated so was told every step of what was being done and making sure I was ok My follow up appointment was very satisfactory and again the next steps were explained very well and leaving me with peace and not fear I highly recommend this consultant very polite, professional, empathetic and wanting the best for his patients Thank you for everything Mr Gnanappiragasam

Haptic Chiropractors

Chiropractic, Rehabilitation Medicine, + 2 more

My recent visit was positive as always, everyone is always warm and welcoming from the moment you step into the door. The office is clean and inviting and always decorated according to the season’s festive calendar, which always a nice touch. I admired the snowflakes decal on the windows giving it a cosy festive feel and fairy lights as I was getting my treatment! I have been seeing Lil for years now and she is absolutely amazing, I feel like a different person when I walk out the practice, in the best way possible. Also, if something else is bothering me she always makes time to take a look and do the necessary adjustments or advise on what exercises to do, or see a GP!

Check4Cancer

Oncology, Diagnostics & Testing

With a history of long term sunbed use and holidays abroad i decided to book an appointment for a skin check. The check was done manually and not a machine like other clinics advertise. The nurse was extremely friendly and I felt comfortable straight away. She conducted the examination and fed back to me on everything she found as she went along. I had a few questions to ask regarding sun exposure and found her very knowledgeable. I would definitely recommend the clinic and have gained lots of information I can use for the future.

Spire Methley Park Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 14 more

Very good overall. Minor gripes only would be the limited parking, limited capacity in waiting areas and that some seating is too low to meet the needs of hip / knee patients . The roll out of the new call centre facility makes for a patchy experience at times and it’s concerning that online accounts fail to show all patient appointments - even with the consultants - which may lead to confusion and potential missed appointments. Work in progress and will surely iron out in time.

Mr Georgios Prezerakos

Neurosurgeon

I saw Dr. Prezerakos yesterday and had an excellent experience. He was incredibly knowledgeable and took the time to explain everything clearly, which put me at ease right away. His warm, friendly, and approachable manner made the whole visit feel comfortable and reassuring. I left feeling confident in the care I received and would highly recommend him to anyone looking for a truly exceptional spinal consultant.

Miss Hui-Ling Kerr

Orthopaedic Surgeon

I cannot thank Miss Kerr enough. She has quite literally changed my life. I went in not being about to sit, stand or walk. Less than 24 hours post surgery, I had no pan and could do all of the above. She explained everything so clearly to me and my family members and kept them updated during and after surgery. Post surgery advice and help has also been wonderful. Thank you Miss Kerr!

Mr Owen Anderson

Ophthalmologist

After very thorough and detailed testing I received a very clear explanation of the findings and next steps. Importantly Mr Anderson made it easy to ask questions and add to the conversation, which helped my understanding. This two-way dialogue is not always the case when meeting doctors so I very much appreciated this and his very welcoming but highly professional manner.