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St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I have just returned home after a full hip replacement. We were recommended to St Joseph’s and I can’t speak highly enough of the team and the care I received. Many things stand out. The friendly, yet professional ambience, the obviously good relations and communications across all staff. Although my visit lasted only just over 24 hours, at no time did anything feel rushed or ‘conveyor belt’. Just well organised with a feeling that I was being very well looked after. The room and facilities were first class, comfortable and super clean. The operation itself was clearly explained and went without hitch. There was a lot of experience in that room, not least of the lead consultant and anaesthetist. Recovery was also much quicker than I expected, with excellent follow on from the Physio team and 6 sessions into the future as part of the package. I would finally like to express my thanks to all the staff who have made such a positive difference for me.

Mr Bassem Amr

General Surgeon

I had a very positive experience with Dr Amr. From the beginning, he was professional, attentive, and genuinely concerned about my well-being. He took the time to listen carefully to my symptoms and worries, he explained my diagnosis clearly, and discussed all available treatment options in a way that was easy to understand, and with compassion. I felt respected and reassured throughout my treatment. Dr Amr and his calm approach helped ease mine and my husbands concerns during a particularly challenging time. Thanks to his outstanding treatment, expertise and guidance, l was confident about my care plan and made a full recovery from my medical emergency. I am so very grateful for the support I received from him and will be eternally grateful. He even came to visit me more than once after he treated me, even though I had been moved to another ward. Dr Amr is an absolute asset to any hospital trust.

Professor Howard Branley

Respiratory Doctor

Of course — here is the revised version with the name included, written in a natural, professional patient-feedback tone: ⸻ I saw Professor Branley on three occasions for ongoing breathing problems. He arranged thorough and appropriate investigations to fully assess my condition, which gave me confidence that nothing important was being overlooked. Throughout my appointments, Professor Branley was polite and attentive, and he took time to listen carefully to my concerns. He explained my condition and the results of the investigations clearly and in an easy-to-understand way, which helped me feel more engaged and involved in my care. He also provided insightful information and practical advice on how I could improve my health. I felt reassured, well supported, and confident in his expertise. I would be very happy to see him again and would recommend him to family and friends.

Dr Catherine Spencer-Smith

Sport & Exercise Medicine Doctor

Simply one of the best experiences with regards to a consultation that I have had over the years. Catherine is a great listener and allowed me to express all the concerns that I had regarding my injury without interruption. She didn't rush to a quick conclusion and I felt that she was there just for me despite the fact that she has many patients to deal with at any given time. Her attention to detail and in particular the bits that often in the course of a consultation can go unnoticed is exceptional and to be applauded. When I left the room I felt she would definitely be able to help me and I am confident that will now happen. Can't really thank her enough for her time and expertise.

Mr Pablo Robles

Psychologist

I have been working with Pablo for over eight months, and I can honestly say the experience has been transformative. I initially sought help due to anxiety related to work relationships and burnout, and from the very beginning I felt listened to, understood, and supported. What I value most is the balance between empathy and practicality. Sessions are a safe space to explore emotions, but they are also structured and goal-oriented, with concrete tools and perspectives that I could immediately apply in my daily work life. Over time, I have developed a much healthier relationship with stress, clearer boundaries at work, and a deeper understanding of my own patterns and needs.

Cathedral Eye Clinic

Ophthalmology, Optometry

I have been attending Cathedral Eye Clinic since May, when Mr Niraj Mandal carried out cataract surgery on my left eye. A follow-up operation to stitch the iris was also successful. Although I still experience some blurring at distance, tests show 6/6 vision, and this is due to be corrected with laser treatment in the New Year. I am very pleased with the way the consultations and overall service have been carried out. The care has been professional and reassuring throughout, and I am looking forward to improved distance vision in 2026

Dr Finbar's Skin Clinic

Dermatology

I was “plagued” with psoriasis on my elbows and forearms for the last year or so (I am a 60 year old male). I never suffered from psoriasis before. It was getting me down and I wouldn’t wear short sleeves. I made an appointment with Dr Rosy and she examined me and gave me a prescription and hey presto my psoriasis has “gone” after 4 weeks usage of prescribed spray. As per Dr Rosy it will come back but I should use spray as required when psoriasis returns. I am absolutely 100% confident now of wearing short sleeves. I am so thankful 🙏

London Allergy Consultants

Allergy Medicine

The ACE facility was very impressive with sleek and modern finishes, and sensitively designed for allergy with all shared areas wipable and allergen-free. As a mother of a young baby, it was also great to see the centre ideally set up for kids and babies with easy pram access everywhere and multiple baby change facilities. The centre also offered all allergy-related support services (blood tests, pharmacy, dermatology) under one roof, saving me from having to run around to get my child everything needed.

North Wales Eye Specialist Centre

Ophthalmology

My eye sight was on the verge of being under the limit for legal driving so the only way to travel would have been Taxi, Bus,Trains and willing friends and neighbours to give lifts as needed. My wife and I live in higher Harlech which is rather hilly, I am on the disabled register my wife is 91 years old still driving but was putting more and more pressure on her! After I had the required surgery by Mrs Mathews, the following day was a revelation brightness and visibility that I had not seen in years.

Dr Batsi Chikura

Rheumatologist

I arrived early and was seen early. Very approachable, friendly, reassuring. I feel very comfortable speaking with Dr Chikura and feel that I can ask him anything without feeling silly. He clearly explained the next stage of my journey and we discussed what to do “if”and “when”. I've come home, clear in my mind, about the next steps and how long it is all likely to take. He asked both myself and my partner if we had any questions before we left.

Dr Matthew Wright

Cardiologist

I have seen Dr Wright on several occasions in the past and I find his approach with me as a patient very agreeable. He is a very good listener and willing to explain in detail and very openly test results (Zio patch), causes of symptoms and options available to either medically manage or use evasive methods to investigate or cure a problem. He also respects the patient's decision on the approach of resolving a problem.

Mr Ahmad Sayasneh

Obstetrician & Gynaecologist

I had an excellent experience with Mr. Sayashneh. He was thorough in ordering the appropriate tests, clearly explained the results, and took the time to inform me about the findings in a reassuring and professional manner. He proposed a well-thought-out treatment plan and made me feel confident and at ease throughout the process. I truly appreciated his calm, supportive approach and felt very well cared for.

Sarum Urology

Urology

I underwent a HoLEP operation carried out by Mr Brewin and his team. Both the operation and my recovery have been excellent. Due to potential complications, in the event there were none, the operation was carried out in Salisbury NHS Hospital. Again the staff were friendly and helpful but circumstances at the time in the recovery ward resulted in the washroom facilities being less than acceptably clean.

Deia Health

General Practice (GP)

Dr Lafina is an out standing amazing person. Very caring and passionate about her job. I would highly recommend Dr Lafina for anything you might have. Her prices are very affordable and the clinic at Harley Street has a very calming atmosphere and friendly staff. I have been going through difficult times in my life and Dr Lafina has been very supportive and always there for me.

Spire Alexandra Hospital

Breast Surgery, Cardiology, + 16 more

I was so happy with every aspect of my treatment at the Spire Alexandra hospital. Every member of staff was very professional and took great care of me. My knee has recovered very well and it has not been a bad experience at all. I was terrified before the operation but I was reassured by the anaesthetist that I would be fine. The consultant has done an amazing job on my knee.

Dr Mustafa Alnaib

Orthopaedic Surgeon

I’ve been really suffering with hip pain. Dr Mustafa was professional, friendly and very knowledgeable. I really felt as though he cared about the pain I was experiencing and wanted to help me. I am happy to report that the injection Dr Mustafa administered under ultrasound has really helped along with the physiotherapy exercises. He also followed up with me to see how I was