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London Digestive Centre

Gastroenterology

The London Digestive Centre is in a great location, just off Bond Street, making it easy to access. The facility itself provides a comfortable and welcoming setting for patients, and they clearly have access to some of the best doctors, which gives you a lot of confidence in the care you receive. However, the reception experience could have been better. Both receptionists were on the phone when we arrived, and neither came off to assist us or book us in. This was disappointing, as it created unnecessary confusion, especially when time is tight. Ideally, there should be one receptionist dedicated to answering calls and another available to help patients checking in. In the end, we had to go straight to our appointment to avoid being late, and the consultant's secretary kindly stepped in to check us in. While the clinical care was excellent, improving the reception process would really elevate the overall patient experience.

Raynaud's Clinic

Rheumatology

I was very pleased to find out about this clinic and have it so local to me, I found out through a Raynaud's Facebook group. I was able to self refer. I am an NHS nurse with experience in vascular and tissue viability but felt like I still had some questions as I had gone through an acute episode last weather resulting in requiring interventions. I felt I had some questions that wasn't really getting explained to me from my rheumatologist and also the tests were not available on my nhs appointments/trust, so it helped give me a picture of how severe my Raynaud's was and advice for next steps. I have both Raynaud's and Sjogren's. I found both Louise and Dr Howell very knowledgeable and thorough, they took time to listen and explain. I felt supported throughout the appointment. I left much more informed and reassured. I would highly recommend this clinic to anyone dealing with Raynaud's.

Miss Claire Mellon & Associates

Holistic Therapy, Obstetrics & Gynaecology, + 1 more

I am so grateful to have had Dr. Clair Mellon as my obstetrician throughout my pregnancy and for the delivery of my baby girl. From the very first appointment, Dr. Mellon made me feel supported, informed, and truly cared for. She always took the time to answer my questions, explain each step of the process, and ensure I felt comfortable and confident. Her calm, reassuring presence made a world of difference, especially as my due date approached. During labor and delivery, Dr. Mellon was compassionate, attentive, and incredibly skilled—everything you could hope for in such an important moment. I felt safe in her hands every step of the way. I cannot thank Dr. Mellon enough for helping bring my daughter into the world with such kindness and professionalism. She is an exceptional OB, and I would wholeheartedly recommend her to anyone looking for outstanding care.

Mr Jason Ho

Ophthalmologist

I initially approached Mr Ho because I had an epiretinal membrane and a cataract, and Mr Ho is an expert in both. He is amiable and knowledgeable and answered all my questions confidently. A decision was made to deal with the cataract first. Surgery was performed by Mr Ho at the St John and St Elizabeth Hospital. Everyone was friendly and efficient, which helped to allay my nervousness. The procedure was completely painless and uneventful. When fully reclined, listening to music and gazing at the lights was actually quite soothing. After the 15 or 20 minute procedure I was returned to my room and given lunch. An hour and a half later I was allowed to go home. At the post op appointment two weeks later everything was found to be fine. My vision was found to be 20/20, most unusual when there is an epiretinal membrane. I'm very happy with the result.

Mr James White

Orthopaedic Surgeon

I just wanted to say a big thank you to Mr. White for the great care I received throughout my shoulder surgery journey. From the very first consultation, he made everything easy to understand and always took the time to explain what was going on. His friendly, down-to-earth personality really helped calm any nerves I had. I had my shoulder surgery in February 2025 to stop the recurring dislocations, and I honestly couldn’t have asked for a better experience. The whole process—from the prep to the actual surgery—was smooth, and I felt well-looked-after every step of the way. Overall, it was a genuinely positive experience, and I’m really grateful for everything he did to get my shoulder back on track. I’d happily recommend Mr. White to anyone dealing with the same issue.

Spencer Private Hospital Canterbury

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I was seen by Dr Heggy and a lovely staff nurse Charlotte. Dr Heggy was fantastic he actually listened to me. He listened to exactly how I was and had been feeling. I'd been told by another Dr that there was nothing that could be done so I had to see someone for pain management. I'm in pain everyday and just wanted a resolution or at least pin point what could be wrong. Dr Heggy really made me feel heard and suggested other things before we gave up and just give me medication for my pain. Nurse Charlotte was fantastic. While Dr Heggy was looking things up and trying to find other options Charlotte spoke to me like an actual human. So thank you to Dr Heggy and nurse Charlotte for your time and patience with me. It's very much appreciated

Professor Dariush Nikkhah

Plastic Surgeon

Words can’t fully express the gratitude I feel for Dr. Dariush Nikkhah. From the very beginning, he was not only exceptionally professional but also deeply caring and empathetic. My breast reconstruction was truly ideal — the results exceeded anything I could have hoped for, and my recovery was surprisingly quick and smooth. What touched me most was how he cared for me from the moment of the operation and continued to support me throughout the entire healing process. I never felt alone. His compassion, attention, and dedication brought back a sense of harmony and happiness in my life that I thought I had lost. I will be eternally grateful for everything he has done for me.

Dr Nina Salooja

Haematologist

I honestly can't speak highly enough of Dr Salooja (and indeed have sung her praises to family and friends a lot). Dr Salooja offers a level of care that I just think is completely exceptional. She is incredibly personable, takes time to engage, listen and explain whatever medical issues are being discussed, in depth. I'm in my mid-40s and believe she has the best interpersonal skills of any healthcare professional I've ever met. I feel in very safe hands with regards to the medical investigations, discussions around treatment and outcomes; Dr Salooja is clearly extremely knowledgeable and thorough. Very grateful to be under her care.

Simply Meds Online Pharmacy

Pharmacy

They listed a promotional 10% discount on their website using a coupon code if your total purchase is more than £30. However, at check out when you try and apply the code, you get a strange error message asking you to have at least £30 worth of items in your basket even though the basket total far exceeds the £30 threshold. When I e-mailed them to alert them to this error, the "customer service" agent provided a cold dismissive response, without so much as an apology. Rude staff. Suffice it to say, I did not receive the discount.

MansMatters

Urology

I have been rather insecure about my performances in the past year. To be honest, I always blamed my family woes and in a way, I was confident that the blue pill would work it out. Well.. after a divorce and lots of struggling, I felt my manhood was gone by the time I hit 41yo. I tried to put myself together and had a chat with the people at the clinic. They never made me feel weird or uncomfortable, and after the second session of shockwave, my game changed and I can finally say I got my life back.

The Lindo Wing at St Mary’s Hospital

Allergy Medicine, Breast Surgery, + 21 more

Overall I got what I needed which is all that matters ultimately. Found it annoying to have to fill in yet another paper form when I’d registered online as requested via email the day before. Yet another different NHS portal - the third I have had to sign up to. Was also not happy to be asked for a credit card when I was there as a fully insured patient. I was told it was ‘policy’ but when I said I’d rather not it no longer seemed to be policy.

Candover Clinic

Dental Care, Dermatology, + 19 more

Arrived in good time but parking was appalling. No toilet in the temporary scanner, so had to find another in main building. Was a little out of breath in return and was sent straight in. Told to stay still, but was still breathing a little hard which wasn’t taken into account. The staff were pleasant but seemed to give up on me when I couldn’t hear instructions through the headphones (I had been told to wear ear protection buds underneath).

Mr Saif Ul Islam

Orthopaedic Surgeon

Mr Islam listened to and understood my concerns. He explained clearly the situation , diagnosis and treatment options and priorities. His calm professional manner gave me complete confidence in his skill and expertise- and this was the the case. The outcome had exceeded my expectations for speed of recovery and positive effect on life activity post-op. after only a few weeks. I couldn’t have asked for more from my consultant .

Mr Giles Davies

General Surgeon

I met Dr Davies at the Cromwell Hospital after he was recommended to me. He was extremely professional, attentive, and very calm —clear and reassuring. He took the time to analyse my situation properly and gave me very helpful advice. I was also taken care of very quickly, with an efficient and supportive team around him. I’m very grateful for his care and highly recommend him.

Dr. Akan Eka

General Practitioner

Just cannot speak highly enough of Dr Akan and the service he provides. Literally the best GP I have ever met in my life. Was there for me when my mum died and I will never forget his help and kindness. His care is outstanding and doesn’t stop until he gets to the bottom of your problems with a can do attitude always. He is absolutely amazing. Highly highly recommend.

Mr Vincent Dubois

Ophthalmologist

I got an appointment convenient to me and Mr Vincent Dubois was amazing with me. Everything was explained clearly and so glad I went with him. Thank you so much for all your help and I received a time slot for the surgery in super fast time. I can’t thank you enough! I can’t recommend him enough. Many many thanks, my eyesight is back to being great!!!!