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Nuffield Health Tunbridge Wells Hospital

I was diagnosed with a large fibroid, and after many hours of research and careful consideration of different clinics and specialists, I chose to book a consultation with Miss Elena. It was one of the best decisions I could have made. From the very first appointment, Miss Elena’s professionalism, kindness, and calm confidence immediately put me at ease. She took the time to walk me through every treatment option with clarity and patience, making sure I understood each step. Her guidance was thoughtful and reassuring, and she provided all the information I needed to make a truly informed decision about my health. I left the consultation feeling not only well‑informed, but genuinely cared for. Following the consultation, we scheduled the surgery, and the entire process was planned with remarkable attention to detail. I was guided through every step, always knowing what to expect. Throughout the journey, I felt supported, safe, and truly cared for by Miss Elena and her wonderful team. I am extremely happy and deeply grateful for the outstanding care, professionalism, and compassion I received from Miss Elena and her team.

Mr Rhys Thomas

General Surgeon

I had a 5 star experience,from start to finish. I cannot thank mr Rhys Thomas , his secretary and all the staff at Blackheath hospital enough they were all absolutely fantastic,and would recommend anyone who needs hernia treatment to go with mr Thomas and Blackheath hospital. He made me feel at ease and was very precise with his explanation. I had a sensitive issue and again Mr Thomas and his amazing secretary arranged everything with no complications. I have had my follow up and everything is going well and mr Thomas reassured me any issues that might occur he and his team will address it but I’m well on the road to recovery,so not expecting any complications but reassuring to know he is there if needed, so thank you again .

Mr Su-Min Lee

Urologist

I have been to see Mr Lee on 3 occasions for surgery now. I could not have been happier with the process. Mr Lee is a very welcoming calm man. Needles to say I was very nervous walking into this situation after having a not great experience with the NHS for my first of 4 surgeries. I was worried about the time frame and how long I was going to be in pain for. Mr Lee assured me that all of my surgeries would be completed by Christmas. He completed all of my surgeries within a 2 months period and before Christmas. I could not be happier with the process and now have found a new lease of life pain free. Not only and amazing urologist/ surgeon but an all around excellent man. I am truly grateful for his work.

Loughview Health

General Practice (GP)

I contacted my NHS GP after developing an acute medical problem but was not offered an appointment or even the opportunity to speak with a GP. Loughvuew had be recommended to me by a friend and I had no trouble getting an appointment quickly. The reception staff were very welcoming and I was seen on time. The GP was very professional but also very open and friendly and I found it very easy to talk to him. He took a thorough history and did a full examination before explaining his diagnosis and proposed treatment plan. Overall I was very happy with the consultation and would thoroughly recommend Loughview to anyone seeking high quality, compassionate medical care.

Spire Bristol Hospital

Breast Surgery, Cardiology, + 18 more

The administrative processes are not always easy to naviagate but the staff at the hospital are professional and helpful. Staff on reception seem well briefed on what information is needed from patients. Clinical staff - both on the wards and in the CT scanning teams were professional and reassuring. It would be useful - for people accompanying a patient for a procedure - to have some information about facilities available to them. I was at the hospital for 12 hours and the only way to get something to eat was to go out of the hopsital to buy it. It would have been helpful to have some catering available on site - if only by machine.

Dr Theodora Kalentzi

General Practitioner

Dr. Theodora Kalentzi put me at ease and made me feel able to talk about my menopause symptoms without any judgement or embarrassment. I was able to discuss my symptoms on how they were affecting me and my life. For the first time in ages I had hope for getting my life back with the help of HRT. Dr. Kalentzi provided me with all the information and options with clear advice and care. My first visit was a number of years ago now and I regularly visit for follow up appointments to discuss any issues. I have my sanity and my life back thanks to Dr. Kalentzi for compassion and caring.

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

as ever, the administration has let your business down. i had an MRI scan at Cleveland Victoria at 1000hrs and the outcome should have been given to Neurologist Dr Richard Perry. Having had more than 35 minutes consultation, i asked about the MRI scan and it had not been sent to him. as a result, we had to have a lunch around the corner and had to return an hour later to continue the consultation. I have complained a number of times about the poor administartion. this is yet another.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I had been experiencing problems with my thumb and knees, tried various things including thumb splint. Saw Dr James Thing and must say the experience start to finish was excellent, pinpointed problem areas and carried out scan and targeted areas that were problem and treated, now no longer need splin or pain relief. So much more movement in knees too. Would highly recommend.

Dr Mustafa Alnaib

Orthopaedic Surgeon

I’ve been really suffering with hip pain. Dr Mustafa was professional, friendly and very knowledgeable. I really felt as though he cared about the pain I was experiencing and wanted to help me. I am happy to report that the injection Dr Mustafa administered under ultrasound has really helped along with the physiotherapy exercises. He also followed up with me to see how I was

Dr Irfana Koita

Fertility Medicine

Dr Irafana and the team are extremely professional and knowledgeable, while also being warm and comforting. My husband and I underwent several treatments, and we couldn’t recommend IVF Matters highly enough. Dr Irfana keeps in contact throughout the process, providing support that helps immensely, and you can truly tell she cares deeply about the outcome.

Mr Thomas L Kersey

Ophthalmologist

I had been to another consultant but had had a bad experience so was grateful to receive a recommendation from a friend to see Tom Kersey. He, and all his staff, were delightful. Very helpful, accommodating and generally caring. Especially if you are nervous, the whole team do nothing but care for you and your needs.

Dr. Ksenia Alex

Obstetrician & Gynaecologist

Dr Alex was great. She explained everything to us clearly and made a diagnosis. She gave us great advice and helped us with searching and picking the right resources needed to manage the condition . We definitely recommend Dr Alex to anyone seeking transparency and excellence in managing their condition. Thanks Dr Alex.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

This was a telephone consultation Sree explained so well about Menopause, its symptoms and the necessity for the management with HRT The adverse effects were discussed and provided reassurances with research evidence and her experience based beliefs At the end of consultation I was happy and consented to try the HRT

Dr Andrew De Burgh-Thomas

Sexual Health Doctor

I have worked with Dr Andrew and always found him to be approachable , kind, considerate and very supportive . Now I’m the patient and he has provided me with an excellent first class service as he does every patient, his up to date knowledge is very reassuring , and always a smile and relaxed consultation .

Next Fertility Nordic

Fertility Medicine, Genetic Counselling, + 2 more

We have had a long and painful IVF journey. Staff at Next Fertility Nordic have been kind and empathetic, and very professional. The medical treatment was perfect and the customer service also very good. They helped us find an egg donor that led to us having our son. We highly recommend them to everyone.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

The consultation with the doctor was okay and she provided enough explanation. Although I expected to continue seeing the doctor, she explained that she couldn't see my mum because of her condition. Everyone was friendly and helpful, and the hospital environment was very clean.