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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Mr Arun Prasath Shanmuganandan

General Surgeon

I would like to express my sincere thanks and appreciation to doctor Arun for the excellent care I received during my surgery in November. From the beginning, I felt very well looked after, and the procedure itself was handled with great professionalism and skill. The outcome of the surgery has been very positive, and I am extremely pleased with the results. What stood out most to me was the doctor’s empathy and understanding. He took the time to listen to my concerns, understood the impact the problem was having on me, and addressed everything clearly and reassuringly. This made a significant difference to my experience and helped me feel confident and at ease throughout the process. Thank you for the high standard of care and for treating me with such kindness and respect. I am very grateful.

Mr Rhys Thomas

General Surgeon

I had a 5 star experience,from start to finish. I cannot thank mr Rhys Thomas , his secretary and all the staff at Blackheath hospital enough they were all absolutely fantastic,and would recommend anyone who needs hernia treatment to go with mr Thomas and Blackheath hospital. He made me feel at ease and was very precise with his explanation. I had a sensitive issue and again Mr Thomas and his amazing secretary arranged everything with no complications. I have had my follow up and everything is going well and mr Thomas reassured me any issues that might occur he and his team will address it but I’m well on the road to recovery,so not expecting any complications but reassuring to know he is there if needed, so thank you again .

Mr Bishwanath Pal

Ophthalmologist

I had an excellent experience with Mr Pal, medical retina specialist at Moorfields Private.He is extremely calm, professional, and highly knowledgeable. He diagnosed my CSR within minutes of the consultation and took the time to explain everything in detail, using scans and test results that had been carried out prior to the appointment. This level of clarity and thorough explanation was something I had not received during several previous consultations with other specialists, both in London and elsewhere. Mr Pal made me feel reassured and confident in his expertise. His team is also excellent—professional, supportive, and well organised. I would highly recommend Mr Pal to anyone suffering from any eye-related issues.

Mrs Supriya Bulchandani

Obstetrician & Gynaecologist

My visit with Mrs Bulchandani was thorough and professional, and I felt well supported. Mrs Bulchandani was able to provide initial reassurance following a hands-on examination. An ultrasound carried out on the same day put my mind further at rest, and bloods taken during the appointment confirmed where I was on my menopausal journey. I can’t rate Mrs Bulchandani enough, and if I need to seek another appointment with a gynaecologist I wouldn't hesitate to see Mrs Bulchandani again. Thank you!

Professor Ronak Rajani

Cardiologist

This was my first appointment with Professor Rajani and it was conducted by telephone. Before my consultation, I had sent over a couple of recent echocardiogram reports as well as some blood and urine test results. This helped form the basis of my consultation. Professor Rajani has an easy-going manner and gave me his professional advice regarding his observations on the reports. I felt very reassured by our discussion and there is no need for me to have a follow-up appointment at this time.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

as ever, the administration has let your business down. i had an MRI scan at Cleveland Victoria at 1000hrs and the outcome should have been given to Neurologist Dr Richard Perry. Having had more than 35 minutes consultation, i asked about the MRI scan and it had not been sent to him. as a result, we had to have a lunch around the corner and had to return an hour later to continue the consultation. I have complained a number of times about the poor administartion. this is yet another.

Dr. Dermott Austin

General Practitioner

Dr Austin was very professional as well as being friendly and open and easy to engage with. He took a thorough history and did a full examination before discussing his diagnosis and proposed treatment plan with me. I was confident of his medical expertise and really appreciated his manner. It was only a 15 minute consultation but at no stage did I feel rushed or that more time was needed. Overall I was very satisfied with the experience and would thoroughly recommend.

Dr Turab Syed

Orthopaedic Surgeon

From entering department and presenting myself to reception to initial contact with staff to going to theatre was well organised, and from staff on all levels were friendly. All were well informed of procedure and able to reassure me.. right to end of contact all were amazing and so friendly. Thank you all involved!! You all do an amazing and such an important job. Merry Christmas and all the best for “2026”. Can’t thank you all enough xx

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I had a knee replacement and had a reaction to the anaesthetic which resulted in me having to spend several days in bed vomiting copiously. The staff were so supportive and caring; the nurses couldn’t help enough, the porters, physios, catering staff and cleaning crew were good natured , helpful and thorough. Since arriving home I have had numerous phone conversations with Horder staff, who have been reassuring and helpful with my recovery.

The London Independent Hospital (part of Circle Health Group)

Gastroenterology, Dermatology, + 8 more

I received shoulder surgery and was able to be discharged the same day. All of the nursing staff were friendly and informative, the physio treatment and advice was informative. All the staff I came across were very friendly. I especially enjoyed the roast dinner which was hot when served (a new experience). I would highly recommend Mr Khan and the London Independent hospital.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

We went in for a day surgery with my child and were very looked after by Stuart and the team. Emily the play therapist did an excellent job explaining the steps of the procedure, making my child feel well-informed. Both our consultants Mr Johal and Dr Miskovic were very knowledgeable and approachable and made my child feel well-informed and as calm and prepared as possible.

Dr Ankur Gulati

Cardiologist

Dr Gulati was excellent throughout my consultation. He was highly professional, took the time to explain everything clearly, and was very approachable and available for questions. I felt that all of my concerns were fully addressed, and I was involved in making a clear and reassuring plan together. I am very happy with the care I received and would highly recommend him.

Albion Dental : Brighton

Dentistry

From the Receptionists welcome then the Dental Assistant taking me to the Dentist Aaron John , then Aaron John fitting my teeth for me was so Professional yet Friendly! I have always been wary of Dentists but Aaron John put me at ease by explaining everything to me. I think Albion surgery is terrific in all honesty I would recommend 100%

Pulse Private GP Care

General Practice (GP)

A great experience for my ear wax removal, Dr Allamsetty & team explained throughout so I knew what was happening and what to expect. It can be strange when someone is rummaging about in your ears but when they are blocked getting them microsuctioned is one of the best things you can do, Professional throughout - would highly recommend.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

A very calm, reassuring and friendly atmosphere. The New Victoria also had the necessary scanning and blood testing facilities just a few steps away from the consultation rooms. The hospital is well served by the 57 bus route but also has facilities for dropping patients off and also limited parking.