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Dr Louis Alexander

Vascular Scientists

I cannot recommend Louis highly enough for varicose vein ultrasound assessment. From the moment I arrived, I felt completely at ease and confident that I was in very safe hands. Louis is an outstanding vascular scientist, his knowledge, confidence, and attention to detail are immediately apparent. He took the time to explain everything clearly and thoroughly, ensuring I fully understood what he was assessing during the ultrasound scan and what the findings meant. Nothing felt rushed, and every question I had was answered with clarity and reassurance. The ultrasound scan itself was extremely thorough and carried out to an exceptionally high standard. Louis’ scanning technique was meticulous, and it was clear he has a deep understanding of ultrasound. He explained what he was seeing throughout the scan, which was incredibly reassuring and gave me complete confidence in the accuracy of the assessment. What really stood out was the level of care throughout the appointment. Louis is not only highly skilled but also calm, approachable, and professional. He made what could have been a daunting appointment feel relaxed, informative, and reassuring, and I left feeling fully informed and confident in the next steps discussed. He got the report sent over to my surgeon straight away which was really great as I could have a follow up appointment within the week. If you are considering getting your varicose veins treated, I would not hesitate to recommend Louis. His expertise, professionalism, and patient care are second to none, and you truly feel looked after by someone who is at the top of their field. Highly recommended.

Check4Cancer

Oncology, Diagnostics & Testing

The One Welbeck centre was immaculately clean and tastefully furnished. The waiting room areas felt more like a Hotel than a clinic which I found relaxing. All of the staff that I encountered in the Breast clinic were professional and polite. I was seen quickly. The entire process from beginning to end was very smooth and efficient. Mr Leeper is an extraordinary Consultant, he is incredibly charming, polite, personable, kind, approachable, and eloquent. I felt very comfortable speaking with Mr Leeper, and being assessed by him. When the results of my mammogram and scan were received Mr Leeper very kindly took the time to explain the results to me in detail using easy to understand language. I particularly appreciated Mr Leeper's attention to detail, and kindness in interpreting complex medical terminology in such a way that it made complete sense to me. I would highly recommend Mr Leeper. Mr Leeper's Breast Cancer Nurse was also very welcoming and professional. Thank you for delivering such excellent care.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

I thought that I would drop you a note by way of some feedback. I came to your hospital yesterday for some “pre-med” bits, e.g. blood test, MRSA, ECG, BP, all in preparation for a procedure on my left thumb that is scheduled for 19th Feb with Chis James. I arrived about 15 minutes before the 12.30 appointment to be greeted by the quite delightful Margaret who promised to not to take too much blood!, so far so good, then off to see Aisha for the other bits to include the ECG. What a charming person Aisha was. I have to say that the whole process was quite remarkable, unlike many NHS environments where, its more that probable the appointment would run late, sometimes for very good reason. Certainly not so with your team at Ashford One. Super-efficient, smiley (esp. Margaret) a pleasure to visit, not often said when going to hospital. May I prevail on you to please pass on my grateful thanks to the two of them and of course all the “unseen” members of the team. All a credit to you.

Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

I want to share my sincere thanks to the entire team at Nuffield Health for the exceptional care I received during my recent surgery. From the moment I arrived, the staff were incredibly attentive and helpful. They were constantly checking on me to ensure I was comfortable, and they never made me feel rushed; they absolutely made sure I was feeling good and stable before they let me go home. The facility itself was impressively clean, which made me feel much more at ease, and I was pleasantly surprised that the food was actually great! The kindness and professionalism of the team made a stressful situation so much easier to handle. Thank you for taking such wonderful care of me.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

I came in today for surgery feeling incredibly nervous after a bad experience on the NHS previously, all I can say is I am so impressed with how different the process has been with the team today. Everyone from reception to the nurses to the anesthesiologist and of course Mr Banwell were genuinely fantastic and I can’t thank them enough. No question or ask was too much, I truly felt genuine care and warmth from all the staff. They checked on me regularly, reassured me constantly. My pain has been managed incredibly well and Mr Banwell’s precision has most definitely aided this too. I can’t be more grateful for everyone that cared for me today, Thank you all so much.

Mr Robert Grounds

ENT Surgeon

Robert Grounds provided an exceptional initial consultation in respect of my ongoing balance issues following a stoke I suffered a year ago. His questioning to find out key areas of my background and relevance to balance issues was impressive. I was pleased that all initial balance tests were completed within the initial consultation and this left me with answers immediately to explain my condition. I was incredibly impressed to receive Robert Grounds full letter just a few hours later via. the portal with a detailed summary of his findings explained in very clear terms which was remarkable. Truly exceptional service from an amazing professional. Highly recommended.

Freedom Vision - Bromley

Ophthalmology

Thanks to everyone at Freedom Vision in Bromley for giving me a positive experience throughout my time with them.  I was very nervous to have the procedure, but it went smoothly and led to an excellent outcome.  Having had my cataracts removed from both eyes and RayOne Galaxy Toric multifocal replacement lenses fitted, I now have amazing eyesight for distant, intermediate and near vision.  I am especially grateful to the optometrist and the surgeon for their expertise and care, and to Chirag, the Patient Liaison Manager who always made me feel well supported.

Cathedral Eye Clinic

Ophthalmology, Optometry

The staff at Cathedral Clinic were very professional and tried to make me comfortable. However the actual procedure was not an enjoyable experience. having anaesthetic injected into my eye was very traumatic and having gone through the procedure before and it not 100% and having to return for Laser. I so hope that my left eye will not have the same result. Overall I would recommend the clinic and staff to anyone who has to have the procedure done. Bernadette M.

Dr. Balachandran Sriram

General Practitioner

Dr Balachandran Sriram (Surgeon/Consultant), carried out a patient-centered experience from beginning to the end. Dr Sriram answered all questions & covered an abundance of info the public services don’t in the matter. Wasn’t rushed in anyway. Had the cyst removed on top outer leg & the op was performed in a relaxed setting whilst I was able to have a companion at my side. Thank you Dr Sriram. From Ms Sangster on 05.01.26

Paediatric Diagnostics

Gastroenterology, Diagnostics & Testing, + 5 more

We are so grateful to have found Paediatric Diagnostics to support us with our little one’s tongue tie. We were welcomed warmly by the practicing nurse and were swiftly met by Dr Khemani. Our little one was examined and treated with great care. His tongue tie release was completed within minutes and he was happily feeding moments after. We felt at ease for the duration and would highly recommend their services.

The Menopause Medic

General Practice (GP)

I had a consultation with Dr Barton today and for the first time in about 10 years I actually felt like somebody listened to me. We all know that women's health, particularly those in middle age, is not a priority for the NHS. Dr Barton has made it a priority and thank goodness for that. She is calm, professional and explains things clearly. I'm looking forward to beginning this journey with her.

Ms Tahira Naeem

Obstetrician & Gynaecologist

I have seen Dr Naeem on numerous occasions, and she has consistently been exceptional. She is friendly, patient, and highly understanding, and I have always felt listened to and never dismissed. Dr Naeem takes the time to thoroughly investigate concerns, and on each occasion we were able to get to the root of the issue. Her professionalism and dedication to patient care are truly outstanding.

Mr Neil Barber

Urologist

Excellent service, Jeanette (Mr Barber's PA) was very helpful, responsive and secured the earliest slot available for my procedure. Mr Barber was very professional, he explained each stage that I had to go through clearly and with empathy, a great communicator Both is pre and post procedure care was exceptional. Clearly a leader in his field and if asked I would highly recommended him.

Mr Dimitrios Moschonas

Urologist

I was extremely satisfied with my consultation with Mr Moschonas. He saw me promptly, examined me and after some discussion of my condition, he offered me the solution that I had been seeking. Everything was clearly explained and he answered all my concerns and questions. A very likeable and professional gentleman too.

Mr Donald Mcarthur

General Surgeon

Mr McArther’s was very polite and informative, explaining what was involved in the procedure and how the recovery might look. He explained clearly what he expected from the procedure and what could and could not be fixed. Overall I felt very happy in his and his teams care.

Dr Bhavik Modi

Cardiologist

The experience with Dr Modi was excellent. I have seen private doctors before but they have never been as engaged and easy to approach. He went the extra mile and made me feel my health was his number one priority even though he had a waiting room full of patients.