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Skylight Psychiatry

Psychiatry

The communication from Skylignt is poor. My final report stated I did not complete 2 of the questionnaires, which I did, as I saved copies of my answers in case technology failed. Nobody chased these missing questionnaires and the response time when I did contact the admin team was 15 working days each time. All of the timescales I was told from start to finish were very inaccurate. Some of these timescales are still on the website. From referral to acknowledgement I was informed 6-8 weeks and it was 9 weeks. From acknowledgement/forms to initial appointment I was informed 8-12 weeks and waited 16 weeks. From assessment to report I was told 8-10 weeks and it was 14 weeks. I have been told 9 months from October until medication titration, but I can’t trust that this timescale is accurate. The staff are very friendly and helpful and brilliant when you do have an interaction with them, but the volume of work must be beyond current capacity to provide such inaccurate information to patients who are seeking support/diagnosis for a condition that requires accuracy and creates a high level of anxiety.

Mr Damien Yeo

Ophthalmologist

My son attended for squint surgery on both eyes. Mr Yeo and his team were amazing and as a family we can not thank him enough. They made my 12 year old son feel at ease and explained everything they were going to do in a clear and professinal manner. Even after the surgery a member of Mr Yeo's team came to explain the next steps in my son's post-operative care. Thank you for taking such good care of our son and for all you have done. It is very much appreciated and I know this surgery will have a massive impact on the social aspect of his future as before this surgery his squint had started to impact on the things he enjoyed such as sports. He now can't wait to get back on the football pictch once he has recovered :)

Mr Raghav Dwivedi

ENT Surgeon

I visited Dr. Dwivedi for an ear problem with a constant ringing sound that was affecting my daily life. He listened very carefully to my symptoms, examined me thoroughly, and clearly explained what could be causing the problem. He also suggested the appropriate tests to confirm the diagnosis and guided me through each step. After reviewing the results, he prescribed the right medication, and I am happy to say that my condition improved and I was cured. Throughout the consultation, he was calm, patient, and never rushed. Dr. Dwivedi is not only an excellent and knowledgeable doctor, but also a genuinely kind and caring person. I would highly recommend him to anyone looking for a trustworthy ENT specialist.

Harley Clinic

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 1 more

I couldn’t be happier with my experience with Mr Riaz. From the very first consultation he was professional, reassuring, and took the time to explain everything clearly, which instantly put me at ease. The surgery itself went smoothly, and the care I received throughout was excellent. I’m absolutely thrilled with the results of my breast enlargement — they look amazing and very natural, exactly what I hoped for. Mr Riaz’s skill, professionalism, and attention to detail really show in his work. I’m so grateful and would highly recommend him to anyone considering cosmetic surgery.

One Stop Healthcare

Pain Management, Breast Surgery, + 48 more

Appointment on 31/01/2026- 1. Poor mobile network at the reception area, irrespective of mobile network provider. 2. Staff at reception does not know who visitors can log to use wi-fi. In my case I need wifi to access BUPA app to provide treatment authorisation code. I had to walk outside in the rain to be able to get network. 3. Staff at reception gave the wrong consultation room. 4. Waited past appointment time and when back to query. Told appointment at a different consultation room. Always had issues at reception

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

It took about 2-3 mins to take my bloods. My appointment was at 9am. I booked it on purpose so I could make it to work on time. I mean, even NHS takes blood in under 10 mins when you have an appointment. I organised childcare so I could leave the house earlier and be on time. I arrived on time and waited for 20 mins!!!! I was late to work. I don’t understand how that can be. If I had an appointment in the evening I can see how one or two people being late would have a knock off effect on time. But not at 9am!

Mr Sabur Malek

Orthopaedic Surgeon

I would recommend Mr Malek to anyone considering hip replacement surgery. He is very friendly, approachable and reassuring. I have a small scar ( about 6”) which is very neat and a lot less than other people I know who have had the same operation. I was advised to prepare (exercise) and follow up well (exercises) which I did and I think this helped my recovery. I hope I don’t need surgery again but if I did I would go back to Mr Malek.

Dr Nazar Sharaf

Neurologist

My appointment started on time, so there was no long wait in the waiting room, which I really appreciated. I felt reassured by the clear and thoughtful feedback I received from Dr Sharaf, and he took the time to explain things in a way that was easy to understand. I left the appointment feeling confident and trusting that all the necessary exploratory tests have been thoroughly carried out in relation to my condition.

Dr Girish Ganesha Babu

Cardiologist

I recently had a fantastic experience with Dr Babu after having some heart palpitations before Christmas. I also had an upcoming holiday and he accommodated my time restrictions perfectly, making sure I could go on holiday with peace of mind and a plan in place should my palpitations get worse. I can’t recommend him enough, as someone who finds health issues very stressful I was completely at ease.

Dr Tuck-Kay Loke

Respiratory Doctor

I was extremely lucky to be referred to Dr Loke on 29.01.26. Both Dr Loke and his clinician are certainly at the top of their fields of expertise. They were able to accurately establish that my loss of taste & smell is caused by Allergic Rhinitis. Although out of specialty, Mr Loke has requested my referral to a Specialist at Guys Hospital.

Dr Lucy Mather

General Practitioner

Lucy is extremely approachable and knowledgeable about all things Menopause. She instantly put me at ease and did a deep dive into all my menopause symptoms. She reccomwnded changes to the HRT regime I was on through my GP and so far I have had very positive results. I would highly recommend Lucy if you are struggling with the menopause.

Dr. Rebecca Poet

General Practitioner

Meeting with Dr Poet is always great. She is insightful, clear and super collaborative when working on treatment options. She's definitely helped me manage the transition into perimenopause - my symptoms are well-managed and she has provided options and ideas for next steps if that situation changes. Can't thank her enough!

Check4Cancer

Oncology, Diagnostics & Testing

Both Mr Chritchley and the radiographer were very professional and thorough. I found them to be approachable and friendly. I like that all I needed to know happens in one session. I think sometimes you see people in this setting and are made to feel odd and uncomfortable. My experience with this has been excellent.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I recently had an appointment with Dr Colquhoun. I was able to discuss my concerns and symptoms. Dr Colquhoun put my mind at ease explaining menopause and how best we could work out a plan specifically to my needs. I feel in control of my menopause journey going forward. I felt in safe hands. Thank you.

The iGP - Private Doctors - Swansea

General Practice (GP), General Practice (GP) (Video Consultation), + 3 more

The IPG Practice at Sancta Maria is absolutely marvellous for us. Dr Sandar Hlaing is an absolutely delightful lady. She makes us feel comfortable and gives us a great deal of confidence that we are in the best of hands. We have a 5 Star experience with Dr Hlaing and IPG 🌟🌟🌟🌟🌟

Hexagon Health - Cardiff

General Practice (GP)

The consultation took place in a private, and calm environment, which immediately put me at ease. The space felt welcoming and well-designed, allowing for a focused and unhurried discussion. This setting supported the reflective and personalised nature of my consultation.