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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Osteopath West

Neurology, Osteopathy, + 2 more

I had an outstanding experience with this osteopath. From the very first appointment, their professionalism and kindness immediately put me at ease. They take the time to listen carefully, explain every step of the process, and make sure you feel fully supported throughout the treatment. Their depth of knowledge is truly impressive. You can tell they are highly skilled and passionate about their work, and they approach each session with precision and confidence. They quickly identified the root of my problem and tailored the treatment perfectly to my needs. The results have been remarkable. I noticed a significant improvement not only in my pain levels but also in my overall mobility and well‑being. It’s rare to find someone who combines such expertise with such exceptional care. I highly recommend them to anyone looking for effective, thoughtful, and truly transformative osteopathic treatment.

Ms Smriti Kuntal

Obstetrician & Gynaecologist

Thank you to Dr Kuntal just doesn’t seem enough. Having suffered for years with horrific periods and severe anemia for the past 3 years and then on top of this bowel problems all of which meant I spent over half of every month not leaving the house. The keyhole full hysterectomy has cured each problem I had. Dr Kuntal is incredible very professional and always clearly explaining the what, the why and the how. I felt so comfortable, safe and most important of all I felt listened too. Everything went like clock work with surgery and I’m now 7 week post surgery and I don’t look back. The whole experience was and has been such a positive one from start to finish and this is all thanks to Dr Kuntal. I would not think twice about recommending Dr Kuntal. Thank you for everything if I had to sum my experience up in 2 words it would be “life changing”. You are in safe hands with Dr Kuntal.

UME Health

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 5 more

I injured my back the week before Christmas — I could not even walk with the pain. I emailed Dr Swan over the weekend not expecting a response until Monday. I should’ve known from my previous experiences that he really cares about his patients and their outcomes so I was not surprised when he called me at home in the evening to discuss what I could do to immediately to relieve the spasm and a plan of next steps for investigations and treatment. I could not think of a safer pair of hands to be in when you are in severe pain and dealing with a spinal injury.

Mr Lalin Navaratne

General Surgeon

I was admitted to St Mary’s Hospital with jaundice. Tests confirmed another stone in my bile duct. Last year I had to have an ERCP for the same problem. Mr Navaratne and his team took on my case and arranged for an urgent combined surgery to remove my gallbladder and remove the stone from my bile duct. I therefore avoided another ERCP which would have been my only choice. The surgery was successful and went so smoothly I was able to go home the same day. Thanks for such great care and thanks to the whole team for a wonderful experience.

Mr Farrukh Gillani

Orthopaedic Surgeon

I had a partial meniscotomy with Mr Gillani on 25th November 2025 at Raigmore hospital. The whole process on the day was outstanding clinical service. From the nurses on the ward, the physiotherapists, the anaesthetist and Mr Gillani himself. Everything was explained thoroughly and I received excellent care from everyone. I have also had a follow up appointment today with Mr Gillani. I have found him to be of the highest standards and he has always been available to explain the issues with my knee and provide reassurance.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Everything was fine, except that no one is able to provide the invoice for the procedure and it is not acceptable. I need the invoice to claim the money back from my insurance, I have called twice emailed and I am still waiting. I don't understand why it is so difficult to get this invoice. It is a legal requirement to provide an invoice while a payment is made and service delivered. It wouldn't be that big of a deal if the amount was not that big, but we have paid £2995.00 on Sunday, and no invoice was provided...

᠎ Clemmie Oliver

Nutritionist

Working with Clemmie was a fantastic experience. Her knowledge and expertise in dealing with my health condition (Ulcerative Colitis) definitely helped us identify the nutrition gaps in my diet that were influencing some of my gut issues, which allowed us to implement changes in my diet to improve my health. Even beyond just nutrition, she also provided me with some really helpful information and guidance on living with my health condition and has given me tools and knowledge to be able to live with it moving forward.

Quality Dental : Shoreham

Dentistry

Whilst all staff were friendly and professional from the reception staff to the dentist. My appointment was 10 o'clock but I was not seen until 10:25 without any courteous apology or advise of the delay until I was in with the dentist. I appreciate that delays can happens with the treatment of the customers before me but a courteous apology and advice of the estimated wait would have been appreciated as my car was parked in a pay and display area.

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

Dr. Teresa Castiello is an exceptional cardiologist and a true professional. From the very first appointment,she demonstrated great expertise, kindness, and attention to detail. She carefully listened to my concerns, explained my condition in a clear and reassuring way, and provided a well-structured treatment plan. I always felt supported and in safe hands. I would strongly recommend Dr. Castiello to anyone seeking high-quality cardiac care.

London Digestion

Gastroenterology, General Surgery

Professor Sanderson is a very kind and enterprising man. Other doctors have either had little ideas or will to treat me. In contrast, Professor Sanderson has never given up trying to help me. It is in a large part thanks to him alone that I’m still alive. His administrative staff are also a pleasure and make sure I’m well looked after. Do contact them if you are considering it. It will probably be one of the best things you ever do.

Ms Alison Luther

General Surgeon

I recently had an appointment with Miss Luther, and I couldn't be more pleased with the experience. From the moment I walked in, she was professional, friendly, and made me feel completely at ease. Her warm demeanor and attentive approach really stood out. She took the time to listen to my concerns and answered all my questions thoroughly. I highly recommend her for anyone looking for a caring and knowledgeable physician.

Dr Noman Ali

Cardiologist

I chose this cardiologist based on his excellent reviews, and I’m very glad I did. From the outset, he listened carefully to my concerns and made me feel completely at ease. He took the time to explain everything clearly, ensuring I felt informed and reassured at every step. His calm and approachable manner made a significant difference, and I would not hesitate to recommend him to others.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Excellent service from my first appointment to my surgery date and aftercare. Wait times from my initial consultation to operation date was not too long at all. Mr Nikhil Nanavati remained professional and efficient at all times. Always happy to discuss any concerns. I would definitely recommend his expertise to anyone who made need foot surgery. Thank you so much once again.

Dr David McKean

Radiologist

Dr McKean took the time to explain what he was going to do today, and talked me through each step. After the injection he then gave me time to ask all sorts of questions I had around the issue I have with my hip and how to heal it, along with he possible next steps. He also gave me advice about how much/little exercise to take in the next week.

Mr George Voyatzis

Ophthalmologist

I knew I had chosen the right consultant the moment that I met Mr Voyatzis. He was kind, and caring and explained everything fully to me. Choosing what lens to go for was a tough decision but he helped me make the best decision for me based on my life style. The operation was smooth and comfortable and my vision was incredible from the next day