4.8
187 reviews

BMI The Alexandra Hospital 

Mill Lane, Cheadle, United Kingdom, SK8 2PX 

Overall Rating

Overall
4.9
Friendliness
4.9
Wait time
4.7
Cleanliness
4.9

Top feedback

“Amazing“
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Welcome to BMI The Alexandra Hospital

About

BMI The Alexandra Hospital is the flagship hospital of BMI Healthcare, Britain’s largest provider of independent healthcare. BMI Healthcare has a nationwide network of hospital and clinics, performing more complex surgery than any other private healthcare provider in the country. The hospital is renowned in the North West and caters for those who live in Manchester, Cheshire as well as those further afield.

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Opening hours

Location

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Reviews

I have had to make several visits to hospital over the past fifteen years for a number of different ailments. I have tried several private hospitals and I have found the BMI Alexandra Hospital the most suitable. It is my hospital of choice. In every case the consultants have been excellent , the facilities provided have been good and moreover the general staff have been the most helpful I have found. Appointment processes are good and communication has been outstanding. It may not be the most up to date hospital but they are at the leading edge in many areas of diagnosis and procedure.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
4
05-06-2020

Satisfied

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-05-2020

Professional and good standard.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-05-2020

Very satisfied.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-05-2020

Very satisfied.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-05-2020

Very good experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-05-2020

I found the hospital to be clean, friendly and not in the slightest as intimidating as I expected it to be.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-05-2020

Clean hospital, friendly staff.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-05-2020

Clean, tidy

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-05-2020

We had no issues. The wait was short and the stuff were helpful in general

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-05-2020

excellent.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-05-2020

An exceptional place

Overall
5
Friendliness
5
Wait time
4
Cleanliness
4
04-05-2020

Clean and good facilities

Overall
5
Friendliness
5
Wait time
3
Cleanliness
5
04-05-2020

Comfortable waiting area and seen soon after we were ready

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
04-05-2020

Very satisfied in everything

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-05-2020

Fantastic professional hospital

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-05-2020

Always a great service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-05-2020

Very clean efficient hospital

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
03-05-2020

Everyone was polite and friendly. Nice quick and easy service.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-04-2020

A pleasant and open environment, easy to find a good seat, informative staff and generally problem free.

Overall
1
Friendliness
1
Wait time
1
Cleanliness
1
20-04-2020

First class hospital. All the staff were fantastic. Thank you.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-04-2020

Clean and tidy

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-04-2020

Spotless hospital with friendly staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-04-2020

Quick efficient service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-04-2020

Fast, friendly and efficient admission process and after care.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-04-2020

Very professional. Prompts response to my telephone calls and quickly connected to the right people. Registration was swift and friendly at the hospital

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-03-2020

Hospital was a nice clean environment and the chemist was great on site too

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-03-2020

Very friendly staff Very clean and welcoming

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
17-03-2020

great service, great staff, great food

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
14-03-2020

All good.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-03-2020

All staff were very friendly and the hospital is very clean and bright.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-03-2020

Excellent through out my stay

Overall
5
Friendliness
5
Wait time
4
Cleanliness
4
11-03-2020

Very clean

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-03-2020

All staff are courteous, efficient and helpful. The hospital appears to be clean and well run. It was a very positive experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-03-2020

I have had cause to visit The Alexandra Hospital on a number of occasions over the last few years both as a patient and visitor. I cannot rate this hospital highly enough. On this occasion I was admitted to the Chester Suite for a Parathyroidectomy under the care of Mr Gandhi. The level of care that I experienced was excellent at all times. The nursing staff were highly competent, responsive and importantly very kind. They did everything they could to make me comfortable. Thank you for looking after me so well.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-03-2020

This hospital is brilliant! it is as welcoming as a hospital can be and the staff are extremely friendly and helpful from the receptionists to the amazing nurses and doctors on the wards. I was treated with great care and respect at all times during my stay and I can not thank the nurses on Richmond and York ward enough for my after care as I was very poorly for 24 hours and nothing at all was any trouble. Even when my husband visited he was treated extremely well. The hospital in general is well maintained and very clean. The facilities are , in my opinion, the best I have used. The Physio unit is exceptional and the physios who work there are fabulous - my care with this unit has been above an beyond. I would highly recommend the Alexandra hospital to anyone.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-03-2020

Staff all very polite and welcoming

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-03-2020

Good atmosphere.Pleasant staff. No complaints.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-02-2020

Friendly and approachable staff. Good parking and extremely flexible appointment times. Lighting in car park could be improved even more.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
28-02-2020

The experience was fine just what we expected.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
27-02-2020

Excellent staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-02-2020

Well presented modern facility

Overall
4
Friendliness
5
Wait time
4
Cleanliness
5
25-02-2020

My experience of the BMI Alexandria was of prompt service, good surgery, a comfortable room, decent food and good follow up.

Overall
4
Friendliness
3
Wait time
4
Cleanliness
4
25-02-2020

pleasant experience and nice facilities

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
25-02-2020

I was admitted to the Lancaster Ward on 19 February 2020 and from first stepping onto the ward I found that all the staff were very friendly, respectful and caring. Nothing was too much trouble, they were amazing. Thank you

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-02-2020

have visited on a few occasions and found the whole experience, helpful and caring amongst all the staff at the Alex

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-02-2020

A very clean and welcoming experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-02-2020

A great experience, would recommend and return.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-02-2020

The Alex is a top hospital

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
19-02-2020

Nothing much to comment

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
19-02-2020