4.83
210 reviews

BMI The Alexandra Hospital 

Mill Lane, Cheadle, United Kingdom, SK8 2PX 

Overall Rating

Overall
4.88
Friendliness
4.86
Wait time
4.73
Cleanliness
4.87

Top feedback

“Amazing“
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Welcome to BMI The Alexandra Hospital

About

BMI The Alexandra Hospital is the flagship hospital of BMI Healthcare, Britain’s largest provider of independent healthcare. BMI Healthcare has a nationwide network of hospital and clinics, performing more complex surgery than any other private healthcare provider in the country. The hospital is renowned in the North West and caters for those who live in Manchester, Cheshire as well as those further afield.

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Opening hours

Mon :
12:00 AM - 11:59 PM
Tue :
12:00 AM - 11:59 PM
Wed :
12:00 AM - 11:59 PM
Thu :
12:00 AM - 11:59 PM
Fri :
12:00 AM - 11:59 PM
Sat :
12:00 AM - 11:59 PM
Sun :
12:00 AM - 11:59 PM

Location

No results found

Reviews

All my consults at the Alexandra Hospital went well. Appointments were on time, staff were helpful and friendly and provided the information I needed. The hospital has a good atmosphere, is bright and cheery and I had an excellent experience before and after my operation.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
14-07-2020

I have attended the BMI Alexandra several times over many years and found it to be a relaxing experience it is my hospital of preference.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
14-07-2020

Could not fault the hospital, The staff were very good and helpful. But i did get a bad wound infection. Cellulitis think was caused through being told to shower to soon. That was really bad. Had to come back to the hospital several times.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
14-07-2020

I would prefer to be at my local NHS hospital for my next procedure my overall experience at the alexandra hospital wasn't a pleasant experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
3
14-07-2020

The all round standards are what would be expected of a for profit well run private hospital, not having a fully operational A&E department to manage

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
14-07-2020

I have visited the Alex on a number of occasions related to my health. I always find the staff venue and support you receive very comforting.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-07-2020

They are based on my own experience and state how I felt.

Overall
5
Friendliness
4
Wait time
5
Cleanliness
5
12-07-2020

The staff were all friendly and helpful. When one has to go into hospital a really good experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
12-07-2020

I found all the staff very friendly and the hospital was excellent.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-07-2020

The care received from the Nursing staff was excellent, nothing was too much trouble. The room was clean and had everything needed for comfortable stay. The Physio I received was a great help in getting me back on my feet and the Physio team were both patient and professional. I would also like to thank the catering staff, unlike most hospitals, the food was fabulous. Thank you all.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-07-2020

The staff were great and very friendly. They helped me settle in and looked after me post operation. The follow up care really impressed me aswell as they were really easy to get hold of and talk too and told me to contact if there was any problems atall. Would highly recommend the Alex to anyone.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-07-2020

Friendly professional staff , very good facilities .

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-07-2020

Impressive management during COVID restrictions. Lovely waiting area immaculately clean.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-07-2020

everything went extremely well , the nurses and physio were all very friendly and helpful, pain management was also very good .

Overall
5
Friendliness
5
Wait time
3
Cleanliness
5
07-07-2020

The nurses looked after me very well and made my stay very comfortable.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
4
06-07-2020

Absolutely fantastic from start to finish,Mr Shah is truly a excellent surgeon and I feel he is the best in the business

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-07-2020

The hospital was clean and well organised

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
23-06-2020

I have been a patient at the Alexandra for many years I would highly recommend it the staff are kind and caring the hospital is spotless and the consultants highly qualified

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-06-2020

All very efficient.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-06-2020

Good private hospital

Overall
4
Friendliness
4
Wait time
4
Cleanliness
5
21-06-2020

Great hospital, friendly staff, very clean easy to park.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
13-06-2020

The hospital is extremely clean, staff are all very friendly and I got seen right on time for my scheduled appointment.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-06-2020

BMI hospital is very good, if there are any delays there is a display board which states this. Very clean and comfortable environment.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
09-06-2020

I have had to make several visits to hospital over the past fifteen years for a number of different ailments. I have tried several private hospitals and I have found the BMI Alexandra Hospital the most suitable. It is my hospital of choice. In every case the consultants have been excellent , the facilities provided have been good and moreover the general staff have been the most helpful I have found. Appointment processes are good and communication has been outstanding. It may not be the most up to date hospital but they are at the leading edge in many areas of diagnosis and procedure.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
4
05-06-2020

Satisfied

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-05-2020

Professional and good standard.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-05-2020

Very satisfied.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-05-2020

Very satisfied.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-05-2020

Very good experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-05-2020

I found the hospital to be clean, friendly and not in the slightest as intimidating as I expected it to be.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-05-2020

Clean hospital, friendly staff.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-05-2020

Clean, tidy

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-05-2020

We had no issues. The wait was short and the stuff were helpful in general

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-05-2020

excellent.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-05-2020

An exceptional place

Overall
5
Friendliness
5
Wait time
4
Cleanliness
4
04-05-2020

Clean and good facilities

Overall
5
Friendliness
5
Wait time
3
Cleanliness
5
04-05-2020

Comfortable waiting area and seen soon after we were ready

Overall
4
Friendliness
4
Wait time
4
Cleanliness
4
04-05-2020

Very satisfied in everything

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-05-2020

Fantastic professional hospital

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-05-2020

Always a great service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
04-05-2020

Very clean efficient hospital

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
03-05-2020

Everyone was polite and friendly. Nice quick and easy service.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-04-2020

A pleasant and open environment, easy to find a good seat, informative staff and generally problem free.

Overall
1
Friendliness
1
Wait time
1
Cleanliness
1
20-04-2020

First class hospital. All the staff were fantastic. Thank you.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-04-2020

Clean and tidy

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-04-2020

Spotless hospital with friendly staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-04-2020

Quick efficient service

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-04-2020

Fast, friendly and efficient admission process and after care.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-04-2020

Very professional. Prompts response to my telephone calls and quickly connected to the right people. Registration was swift and friendly at the hospital

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-03-2020

Hospital was a nice clean environment and the chemist was great on site too

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-03-2020