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Ryan De Cruz

Dermatology

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Hope Dinh

Dermatology

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Martin Richardson

Orthopaedic Surgery

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Jubal John

Paediatrics/Pediatric (Children's Doctor)

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Katie Heathershaw

Paediatrics/Pediatric (Children's Doctor)

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Philip Smart

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General Surgery

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  • User avatar
    Brilliant Being

    Endocrinology, Medical Weight Loss

    4.0

    Verified

    Practice was clean. Reception staff were just lovely. Smelt nice / music was not too loud or off putting. Provider was running a bit behind but was professional, apologetic, and afforded me the same amount of time and quality of care and never made me felt rushed or "shuffled through". This was my first visit to the practice and overall, an extremely positive experience. The Provider was a delightful man! He was exceptionally knowledgeable and personable. Felt instantly at ease. Everything was explored and explained. I was treated with great dignity and would highly recommend the practice/provider to others. The only downside, of course, is the cost. As a person on government benefits, even with a discount, it is a substantial cost to find $500 for one visit. And passing on merchant fees/bank charges (yet somewhat understandable) adds a sour aftertaste, and I may consider bringing cash next time as in a 'cost of living' crisis, every dollar counts at the moment. $100 is not so much a discount for a pensioner, and more a token offering, as $500 is a killer in one hit when there's not much left a pension in a fortnight to begin with; some could argue this is more a "me" issue, indeed. However, I'm sure there's other patients who are in similar positions. In saying this, one does "get what (or who) you pay for". And, I have to say, that the service delivered to me was far and beyond any service I have received over the past few years by any other provider of late. Ah, the conundrum. I will be back, of course, however, I can't financially justify extended, or long-term consultation, but maybe one or two more visits hopefully be enough to assist towards bettering my overall health.

    Seen for:

    Hormone Imbalances and Disorders (Female)
  • User avatar
    A/Prof Roland McCallum

    Endocrinologist

    5.0

    Verified

    Practice was clean. Reception staff were just lovely. Smelt nice / music was not too loud or off putting. Provider was running a bit behind but was professional, apologetic, and afforded me the same amount of time and quality of care and never made me felt rushed or "shuffled through". This was my first visit to the practice and overall, an extremely positive experience. The Provider was a delightful man! He was exceptionally knowledgeable and personable. Felt instantly at ease. Everything was explored and explained. I was treated with great dignity and would highly recommend the practice/provider to others. The only downside, of course, is the cost. As a person on government benefits, even with a discount, it is a substantial cost to find $500 for one visit. And passing on merchant fees/bank charges (yet somewhat understandable) adds a sour aftertaste, and I may consider bringing cash next time as in a 'cost of living' crisis, every dollar counts at the moment. $100 is not so much a discount for a pensioner, and more a token offering, as $500 is a killer in one hit when there's not much left a pension in a fortnight to begin with; some could argue this is more a "me" issue, indeed. However, I'm sure there's other patients who are in similar positions. In saying this, one does "get what (or who) you pay for". And, I have to say, that the service delivered to me was far and beyond any service I have received over the past few years by any other provider of late. Ah, the conundrum. I will be back, of course, however, I can't financially justify extended, or long-term consultation, but maybe one or two more visits hopefully be enough to assist towards bettering my overall health.

    Seen for:

    Hormone Imbalances and Disorders (Female)
  • 4.0

    Verified

    There was just one incident that marred my visit. When I arrived - after a long 3 1/2 hour drive from East Gippsland - I had expected to find a cafe nearby to have a late breakfast. (I had deliberately arrived 45 mins early.) I asked one of the receptionists if there was somewhere I could get something to eat. Her response was polite but, unfortunately, no food was to be found close by, so some locals I spoke to outside the clinic guided me to a nice cafe a 5 minute drive away. When I returned after a very rushed breakfast, and intending to pay a quick visit to the clinic facilities before my appointment, I was a bit shocked to see the sign that told me there were no toilet facilities in the clinic - not at all what I expected. So I said to the receptionist "You could have told me there were no facilities available here. I could have gone at the cafe". Admittedly I could have phrased my comments better but I was taken by surprise and also felt bad that I would be late for my appt as I now needed to find out where the toilets were. The receptionist could also have replied along the lines of "Oh, don't worry, the toilets aren't far away." Instead she let me have it; told me quite sternly that she could only be expected to advise me there were no toilet facilities if I had told her previously that I needed to "go". This person knew I'd had a very long drive. I think her irate response was rude and unkind under the circumstances. Aside from that, and a wait of about 30 mins for my first procedure (I needn't have rushed my breakfast), my visit was perfectly fine and the rest of team really lovely.

    Seen for:

    Heart Attack
  • User avatar
    Fertility North

    Fertility Medicine, Obstetrics & Gynaecology

    5.0

    Verified

    Our dr was late but that’s ok. We get the time sensitivity and the amount of appts you have to fit in. But just wanted to share that we don’t find some of the receptionist staff that welcoming for our last visit, and I recommended a friend fertility north in the last month and she told me she rang two fertility practices and ended up going with the other one because they were far friendlier and welcoming. I just felt disappointed because I think your practice is really excellent but in regards to first impressions sometimes it misses the mark a little bit. I know generally as clientele we are often stressed and hormonal and probably tricky to deal with but that prob makes it even more important because it is a financially and emotionally huge investment to choose a fertility clinic and it would be nice to feel nurtured all the way through. To my friend the abrupt/ business like person she spoke to, that was the impression she now holds of fn which is a real shame.

    Seen for:

    Fertility Treatment
  • User avatar
    Dr Gabriel James

    Obstetrician & Gynaecologist

    5.0

    Verified

    Originally with a different OB, I had a chance encounter with Dr James over halfway through my pregnancy and was so impressed with his calm and caring nature that I switched over to him for the remainder of my pregnancy. I couldn’t recommend Dr James and his team more highly, including Chris and Kim at reception who were always warm, welcoming, and helpful. Dr James took the time to understand my idea of a dream birth and explained the pros and cons of what I was thinking. I trusted his guidance completely, and even when things didn’t go exactly the way I’d hoped during birth, my mind was instantly at ease when he entered the birthing suite. I’ll always be grateful for his role in the safe delivery of our beautiful daughter. If you want an OB that is not only a master of their craft but also an all round great human, look no further.

    Seen for:

    Pregnancy
  • User avatar
    Harbour Spine Surgeons

    Orthopaedic Surgery

    4.0

    Verified

    Initially it was good & friendly however I rang the practice the following day to ask a very quick question & was told that I have to make an appointment ! I explained to the receptionist that I attended the rooms yesterday & Dr. Hartin said to me if I had any ?s then contact me ! After explaining that to the receptionist she again said “you’ll have to make an appointment “ ! I explained that I’ve just paid $360 & I’m not about to pay another fee just to ask a VERY simple question ! She did finally say, well you can send an email if you want to ! Her attitude was cold & blunt. I have since sort another surgeon. Thank you. I.G.

    Seen for:

    Spinal Surgery
  • 5.0

    Verified

    WOW!! A colonoscopy is an embarrassing procedure and i felt quite concerned and nervous when i entered the hospital but I can say unequivocally, that all concerns were immediately allayed by the professional and diligent manner of all of the staff at Southern Endoscopy Centre. They were just fantastic. All the lead up to admittance was managed wonderfully. Everyone is so friendly and welcoming. I just felt safe and in good hands from the outset to the finish. I really want to thank Dr Ganesh and all of the nurses who attended to me doing a job most of us may not want to do first thing in the morning 🤣🤣

    Seen for:

    Colonoscopy
  • User avatar
    Mr Liang Low

    General Surgeon

    5.0

    Verified

    Long Low is a very skilled, professional and caring surgeon. My whole experience with him was without fault. He took his time to listen to me and my concerns, explained the procedure and gave me plenty of opportunity for questions so that I was properly informed and comfortable with the decision, On the day of surgery he was so kind and professional I had full confidence in him. The results were perfect. His office assistant Pam is wonderful to deal with. I’d have no hesitation in recommending Mr Low.

    Seen for:

    Open Hernia Repair
  • User avatar
    Dr Alice Truong

    Obstetrician & Gynaecologist

    5.0

    Verified

    Dr Alice is a dream OBGYN. She is so calming and charismatic. She helped me feel prepared and heard in both my pregnancies and did everything she could to make sure both my baby boys and I were safe and sound. I adore having her on my care team. Even though we’ve decided that two kids is perfect for our family… getting to see Dr Alice again is almost tempting enough to go back for a third. She’s the best. She was also so gentle with my IUD insertion. I honestly didn’t feel anything! What a super star.

    Seen for:

    Gynaecology
  • User avatar
    Dr. Justyna Ozimek-Kulik

    Nephrologist, Paediatrician

    3.0

    Verified

    She didn't send the results to family doctor and i called the reception twice and they confirmed that they sent it but in deed they didn't when i came to the hub to pick the results they refused to pass it to me so i had to argue with them badly at the reception until they have me the results So, i don't recommend this doctor to any one and i told the family doctor not to send people to get again, there vests to get and she did nothing and until now my daughter is the same and didn't get better

  • User avatar
    Dr Arshad Barmare

    Orthopaedic Surgeon

    5.0

    Verified

    I had an excellent experience with Dr Arshad Barmare regarding my lower back and shoulder pain. From the start, he was professional, friendly, and incredibly knowledgeable. He provided clear and helpful advice that greatly contributed to my improvement. Since seeing him, I’ve noticed a significant reduction in my pain and overall improvement in my condition. I highly recommend him to anyone in need of expert care.

    Seen for:

    Shoulder Pain
  • User avatar
    Dr Carmen Munteanu

    Plastic Surgeon

    5.0

    Verified

    Perfect experience from start to finish l couldn’t be happier with the results . Dr Carmen provided me with a lot of honest information about my options for surgery and also provide accurate information about the outcomes . I have had one surgery with her and will have another . I have complete trust In her . Her admin staff and her nursing staff are exceptional and the aftercare was brilliant .

    Seen for:

    Thigh Lift
  • 5.0

    Verified

    Our son has a history of issues in both eyes and we couldn’t hope for better ongoing care and attention than that being received by the PersonalEyes team. We have attended both the CBD and Parramatta practices and they are other consistently fantastic . The staff are all kind, polite and clearly competent . The Drs bedside manner is great and provides both information and comfort .

    Seen for:

    Retinal Detachment
  • User avatar
    Dr Hamish Shilton

    General Surgeon

    5.0

    Verified

    I had a Hiatus Hernia Repair and I couldn’t walk more not be happier. Hamish was excellent and his theatre team were great. Cabrini Hospital are so caring and attentive. Recovery has been very good and I put it down to the skill of the surgeon. I no longer have any symptoms of acid reflux and I’m off all medication. Would highly recommend Hamish Shilton.

    Seen for:

    Hernia Repair (Keyhole)
  • User avatar
    Children's Health Hub

    Paediatrics/Pediatric (Children's Doctor)

    5.0

    Verified

    Had a good meeting with the doctor and have since had a procedure on my ankle. I'm pleased with the result and the speed of recovery. The excision of the soft tissue ankle lump (angioleiomyoma) has eliminated the regular, significant pain that I was experiencing. Overall it has been well handled with a very good outcome.

    Seen for:

    Foot & Ankle Surgery
  • User avatar
    In Focus Radiology - Cessnock

    Imaging (Scans), Radiology, + 1 more

    5.0

    Verified

    The staff are so friendly and very professional.i had an ultrasound on my thyroid,the fellow that performed it was great he explained everything and me feel very safe and relaxed.any questions I had he answered.wonderful at his job.i will continue to go to this radiology.

    Seen for:

    Ultrasound

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