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  • User avatar
    Ryde Endocrinology

    Endocrinology, Nephrology (Renal Medicine)

    2.25

    Verified

    I cannot stress enough how utterly unprofessional and inconsiderate to anybody but herself. Dr Lorraine Pereira is. Avoid her at all costs. This was one of the most unprofessional experiences I’ve ever had with a doctor. I booked an appointment two months in advance at Ryde Endocrinology and even changed it to 9:30 am because I had a funeral at 11:00 am. I arrived early, completed the forms, and waited… and waited. By 10:15 am there was still no doctor. The receptionist called Dr Pereira to let her know 9:30am, 10am & etc. patients are waiting for her. Dr Pereira response was she’s not feeling well today & won’t be coming into the clinic. Only when the receptionist called her did we find out Dr Pereira had simply decided she “wasn’t feeling well” and wasn’t coming in that day. No call to the clinic. No notice to patients. Nothing. Any competent, considerate professional would have informed the clinic early so patients didn’t waste their time. Instead, she left multiple people sitting there waiting for a doctor who had no intention of showing up. This is beyond incompetent. Any decent professional would have informed the clinic first thing in the morning so patients could be notified and reschedule. Instead, Dr Pereira wasted my time, made me late to a funeral, and demonstrated a staggering lack of basic decency or responsibility. Her actions were not just unprofessional, they were cruel, selfish, and deeply upsetting. Completely unacceptable, deeply disrespectful. I strongly advise avoiding this doctor. She shows no respect for her patients’ time, commitments, or basic human courtesy. Completely unacceptable. I would never recommend Dr Pereira to anyone.

    Seen for:

    Thyroid Problems
  • User avatar
    Dr Anmar Mariud

    Obstetrician & Gynaecologist

    5

    Verified

    After having some very negative experiences with another local gynaecologist in Windsor, I was feeling quite anxious about seeing someone new. I had heard through word of mouth how excellent Dr Anmar Mariud was, so I decided to book an appointment with his office. From the very first interaction, I could not fault the experience. The staff were professional, welcoming, and extremely organised, which immediately put me at ease. Dr Mariud himself was incredibly thorough, knowledgeable, and took the time to listen and explain everything clearly. After my previous experiences, it was such a relief to finally feel heard and well cared for. I’m very grateful to have found such a compassionate and professional specialist. I would highly recommend Dr Mariud and his team to anyone looking for a trustworthy and attentive gynaecologist.

    Seen for:

    Heavy Periods (Menorrhagia)
  • User avatar
    Sleep and Respiratory Group Brighton

    General (Internal) Medicine

    5

    Verified

    Reception staff were very kind and helpful, and provided clear advice regarding the information required of patients … making forthcoming appointments … and in responding to questions asked. Dr Hunt provided a very supportive and professional environment … gave valuable information and advice with respect to the medical conditions on which his opinion was being sought … showed on the screen, and explained, complex scans of the lungs and heart … clearly indicated the next steps with respect to further tests and appointments required … and answered questions in simple non-medical jargon ! An excellent physician … who provided answers to questions that had been asked for several years … to which other specialists had failed to respond with correct or helpful answers ! Thankyou !

    Seen for:

    Breathlessness
  • User avatar
    Dr Dan Krishnan

    Obstetrician & Gynaecologist

    5

    Verified

    Dr. Dan Krishnan is a truly gifted and compassionate surgeon. I came to him after a long struggle with pain and heavy bleeding. I was dealing with constant pain, exhaustion, and symptoms that were affecting my work, my energy, and my emotional wellbeing. There were many days when I felt completely drained. The hysterectomy he performed has truly given me my life back. Dr. Krishnan and his team are professional, kind, and supportive throughout the whole process. His team was also wonderful and compassionate, and most importantly—they truly listen. I felt completely safe in their hands. Thank you for the incredible care and for helping me feel healthy again. I will always be grateful for the care and support I received.

    Seen for:

    Laparoscopic (Key-Hole) Surgery
  • User avatar
    Professor Simon Platt

    Orthopaedic Surgeon

    5

    Verified

    I was treated for a torn achilles which ultimately needed surgery. I'm now well down the path to a full recovery. My experience with Professor Platt's surgery was exemplary. I got all the information I needed to make decisions in regard to my treatment. I elected surgery. The surgery went extremely well at Pindara Hospital. Professor Platt's team proactively communicated at all stages of my recovery journey so that I knew what I needed to do, where to be etc. I have no doubt that my recovery journey with Professor Platt and his team was the safest and quickest pathway to a full recovery.

    Seen for:

    Foot & Ankle Surgery
  • 5

    Verified

    Dr Bell and his team provide one of the most professional, welcoming, and well-organised practices I have experienced. Every interaction has been polite, attentive, and genuinely caring, creating a very comfortable environment for patients. I have seen Dr Bell on two occasions over the past 10 years and have consistently found him to be highly professional, authentic, and guided by strong values. His pricing is very reasonable and reflects a genuine commitment to patient care. I would highly recommend Dr Bell and his team to anyone seeking a trusted and professional practitioner.

    Seen for:

    Foam Sclerotherapy
  • User avatar
    Dr Bryce Jackson

    Plastic Surgeon

    4.25

    Verified

    As discussed with the Specialist, the initial consultation could have been less rushed from my perspective and maybe prior to the consultation maybe I could have been given information is advance? However I realise I should have been better prepared. Also they were very accommodating when I had to reschedule the surgery and the Specialist adjusted the approach based on my warfarin and sleep apnea. Also the follow up post surgery has been clear and prompt and probably more comfortable and relaxed - some of this is me being comfortable with the Specialist and his staff

    Seen for:

    Basal Cell Carcinoma
  • 5

    Verified

    All of the reception staff who handled my mother’s case were exceptionally kind and helpful, especially Sarah. The nurse, Defenny (I’m not sure if I spelled the name correctly), was also very caring and thoughtful. Dr Lim and the anesthetist were both excellent. My mother said she felt no pain at all during the procedure, and the doctor’s skills are outstanding. She also wanted to thank the approximately six staff members who took care of her during the surgery today. We truly love this clinic and really appreciate the wonderful care provided.

    Seen for:

    Colonoscopy
  • User avatar
    Dr Kai Brown

    General Surgeon

    5

    Verified

    Dr Brown is meticulous & thorough in his diagnoses. He listens intently. Allows you to express your concerns, is never dismissive of your questions & his explanations are clear & logical. He is highly forensic in resolving complex medical issues & this engenders patient confidence. Dr Brown’s surgical skills are exceptional resulting in minimal post-op discomfort & optimal recovery & excellent outcomes. An outstanding professional in every aspect of the care he delivers.

    Seen for:

    Robotic Surgery
  • 4.5

    Verified

    The process for the procedure is well define so it flows very well. Staff are brilliant. My overall experience was marked as 3 stars, only because i had hip pain after the procedure, which was handled with care and pain killers. Possibly being in the position i was, created some issues for me. Not sure how it could have been handled diffently or it was just one of those things that may happen. The staff were fantastic.

    Seen for:

    Colonoscopy
  • User avatar
    Neurosciences Queensland

    Neurology, Neurophysiology, + 4 more

    3.75

    Verified

    There was minimal wait for an appointment which was so good as with other clinics I have waited months and months to hear about an appointment. There was little waiting time on the day and the process was finished efficiently. The Dr was compassionate about pain level and it was a fairly quick process to receive the report also. Thanks because not all experiences with medical professionals is like this.

    Seen for:

    Nerve Conduction Test
  • User avatar
    GIH Access Endoscopy

    Gastroenterology

    5

    Verified

    Beautiful natured nurses keeping my mind at ease before the appointment and making me laugh afterwards which I really appreciate. I was so nervous and they were lovely and they're short staffed so I know they're under the pump. The doctors were awesome and Dr Michael and Dr Crantock are really kind and professional. I really appreciated Dr Crantock reassuring me and being kind while I was so nervous

    Seen for:

    Colonoscopy
  • User avatar
    Dr Nathan Hartin

    Orthopaedic Surgeon

    5

    Verified

    Dr Hartin was taught by my previous surgeon who was said to be number one in his field of medicine in Australia, and other countries around the World. Dr Hartin is following the same path. I recommend him to everyone I speak to with Spinal problems. Their feedback to me has always been, " He is everything you said, and more" They are very impressed.

    Seen for:

    Spinal Surgery
  • 5

    Verified

    Dr Stokes is very knowledgable, efficient, professional and friendly. He showed compassion, and was interested in my wellbeing. He is an awesome surgeon as well as kind and caring. He went out of his way to check on me and to answer my questions. He even gave me a free check up when I was feeling unsure about the progress of my recovery.

    Seen for:

    Hernia Repair (Keyhole)
  • User avatar
    Dr Simone Campbell

    Obstetrician & Gynaecologist

    5

    Verified

    Dr. Simone is wonderful! She treats you like you truly matter. She’s really great at meeting you where you are at, even down to holding my hand as I fell asleep for my procedures! It might seem like a simple gesture, but she makes you feel like you are a team on your journey. Would recommend her to anyone seeking fertility advice.

    Seen for:

    Fertility Treatment
  • User avatar
    Dr Ricardo Hamilton

    General Surgeon

    5

    Verified

    Dr Hamilton was concise, his visable explanation of my operation was easy to understand together with any complicatio ns that may occur and the action that may be taken if that should happen. I found him to be very personable with a good sense of humour.. I felt very well informed and comfortable to have him as my surgeon. Kathy

    Seen for:

    Bowel Cancer

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