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Offspring Medical - Hawthorn

Paediatric (Pediatric) Surgery, Paediatrics/Pediatric (Children's Doctor)

Could not fault Meredith she is amazing but the whole practice is not set up to help the customer. There is no hi caps meaning the parent of the potentially sick child has to make sure they keep the invoice to spend more time at home on admin. Then there are the amazingly long wait times if you call. Why would you not outsource that. As a parent of two children I have no longer than about 3mins of time in between one of the kids needing me for something. When I first called I had to spend 30mins on the phone. There is no excuse possible for your practice to have similar wait times to Australia Post. Your reception team seem to move at a snails pace and usually two of them will join in on a conversation with a client. You have enough staff to be handling the call volume. If not outsource it. Thirdly you are a paediatric specialising medical clinic- why do you have ONLY stairs at the front door- surely you see many babies in prams and have a higher percentage of clientele who would need a ramp to get in. All of these things I have listed seem to be common sense which is why they frustrate me so much.

Dr Gabriel James

Obstetrician & Gynaecologist

Originally with a different OB, I had a chance encounter with Dr James over halfway through my pregnancy and was so impressed with his calm and caring nature that I switched over to him for the remainder of my pregnancy. I couldn’t recommend Dr James and his team more highly, including Chris and Kim at reception who were always warm, welcoming, and helpful. Dr James took the time to understand my idea of a dream birth and explained the pros and cons of what I was thinking. I trusted his guidance completely, and even when things didn’t go exactly the way I’d hoped during birth, my mind was instantly at ease when he entered the birthing suite. I’ll always be grateful for his role in the safe delivery of our beautiful daughter. If you want an OB that is not only a master of their craft but also an all round great human, look no further.

Dr Evelyn Chia

Obstetrician & Gynaecologist

Highly recommend Dr Chia. We had two pregnancies with her and would not hesitate to recommend to anyone or use her services again. She is empathetic, kind and honest. Explanations are clear and payments are straightforward. I loved that I had appointments for my whole pregnancy as soon as I engaged her services making it easy to attend around work and other commitments. There was only one instance where my appointment had to be rescheduled due to another birth (nature of babies who have no schedule!). Located right in heart of Chatswood made it easy to find parking at any time of the day.

Harbour Spine Surgeons

Orthopaedic Surgery

In every aspect from diagnosis, treatment planning of ACDF surgery, and continuing care—Dr Nathan Hartin has shown dedication to patient wellbeing, clearly explaining the concerns and recommendations of this condition. His professionalism, compassion, and expertise made me feel confident with my choices of care, during a progressive symptomatic time. I’m extremely happy with the immediate pain and nerve relief, which has allowed me to be able to use my right hand. I would confidently recommend Dr Hartin to anyone in need of highly specialised neurosurgical care.

Brilliant Being

Endocrinology, Medical Weight Loss

My consultation was intellectually rewarding from the reception through the examination and discussions with Ass Professor Roland McCallum. I look forward to Roland being my safety net whist being supported through my diabetes journey by my GP Dr Tolulope Doherty. I enjoyed that my consultation was supported by the AI Heath System "Heidi" allowing Prof McCallum to focus on me and only confirming and verifying the GenAI notes This is exactly how AI should be used (Not Dataism but Humanism - Yuval Noah Harrari, Homo Dues, 2016) for my benefit.

Complete Health Australia Rouse Hill

Cardiology, Dietitian, + 13 more

When we first rang for an appointmemt we were able to be seen within the week .The lady on the phone was professional and empathetic. We saw Dr Trividi who was excellent . He explained everything and sent us for the required tests which we had the same day. He rang the next day with results and got my husband in for his angio in 2 weeks...he was wonderful very caring and explained everything well. I could not speak highly enough of our experience with Dr Trividi and the practice as a whole

Dr Roshan Ariyaratnam

General Surgeon

Roshan was able to clearly articulate my medical issue in language the layman could understand. He presented options for treatment and post op recovery which helped me to feel involved and empowered in choosing the strategy, instead of being just a package on a conveyor belt. Post operation follow up was excellent and Roshan ensured I had the right support throughout the healing process. Highly recommended.

Mr Liang Low

General Surgeon

I recently had my gallbladder removed by Mr Liang Low and my experience was exceptional. Liang is friendly, personable and extremely professional. I felt at ease throughout the entire surgical process and was kept well-informed every step of the way. The care and support I received was second to none and I would not hesitate to recommend Mr Low to anyone requiring his expert services in the future.

Dr Krishna Bhagwat

Cardiothoracic Surgeon

Krishna explained the outcome of the operation on the heart that was easy to understand. He gave me lots of comfort on the status of my heart and the healing process …. what activities I can do and what to avoid. Thrilled that I could return to playing golf a lot quicker than the booklet indicated because of the technique he used on my chest bone. Thanks Krishna

Dr Swaroopini Thangarajah

General Practitioner

I always feel like I matter with Dr. Thanarajah. She looks at my issues wholistically and really breaks down any questions that I have. I feel cared for and not lost in the system and i'm really appreciative of that especially for more chronic and ongoing health issues.

Dr. Pradeep Rajagopalan

Respiratory (Chest) Doctor

I have had the best experience with Dr Pradeep he has helped me through getting tested and diagnosed with sleep apnea with kindness and professionalism. He was always willing to explain when things where confusing to me and it wasn’t any trouble to him.

Dr Oscar Brumby-Rendell

Orthopaedic Surgeon

I couldn't be happier with overall care I have received during my stay. Thanks to all the staff ocluding Oscar, Tanya, Beth. The night staff in luding Peter and Tanya, kitchen and reception . Thankyou team, you were all amazinv

Brisbane South Private Hospital

Gynaecology, Dentistry, + 6 more

So. Had wisdom teeth out. Evacuation sirens went off, we’re going for 10mins or so, they gave my Autistic son headphones in case he was sensitive to noise, which I thought was nice. Great experience overall

Home Sleep - Sleep Study Melbourne

Sleep Medicine

Cannot rate the care, service & expertise highly enough, Home Sleep is a professionally run outfit with wonderful staff who go above & beyond to educate & support clients with sleep disorders.

​Sydney Pain Day Surgery

Pain Management

The staff couldn’t be more helpful, kind and caring, reception, nurses and Dr Mohabati himself have all been great. I have been a patient several times and never had a bad experience.

Melbourne Cardiology Group

Cardiology

My visit was pleasant, everyone was professional and obviously very knowledgeable in their areas. Reception, technical and specialist areas. I can highly recommend this practice.