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Australian Cardiovascular Specialists

Cardiology

There was just one incident that marred my visit. When I arrived - after a long 3 1/2 hour drive from East Gippsland - I had expected to find a cafe nearby to have a late breakfast. (I had deliberately arrived 45 mins early.) I asked one of the receptionists if there was somewhere I could get something to eat. Her response was polite but, unfortunately, no food was to be found close by, so some locals I spoke to outside the clinic guided me to a nice cafe a 5 minute drive away. When I returned after a very rushed breakfast, and intending to pay a quick visit to the clinic facilities before my appointment, I was a bit shocked to see the sign that told me there were no toilet facilities in the clinic - not at all what I expected. So I said to the receptionist "You could have told me there were no facilities available here. I could have gone at the cafe". Admittedly I could have phrased my comments better but I was taken by surprise and also felt bad that I would be late for my appt as I now needed to find out where the toilets were. The receptionist could also have replied along the lines of "Oh, don't worry, the toilets aren't far away." Instead she let me have it; told me quite sternly that she could only be expected to advise me there were no toilet facilities if I had told her previously that I needed to "go". This person knew I'd had a very long drive. I think her irate response was rude and unkind under the circumstances. Aside from that, and a wait of about 30 mins for my first procedure (I needn't have rushed my breakfast), my visit was perfectly fine and the rest of team really lovely.

Harbour Spine Surgeons

Orthopaedic Surgery

Initially it was good & friendly however I rang the practice the following day to ask a very quick question & was told that I have to make an appointment ! I explained to the receptionist that I attended the rooms yesterday & Dr. Hartin said to me if I had any ?s then contact me ! After explaining that to the receptionist she again said “you’ll have to make an appointment “ ! I explained that I’ve just paid $360 & I’m not about to pay another fee just to ask a VERY simple question ! She did finally say, well you can send an email if you want to ! Her attitude was cold & blunt. I have since sort another surgeon. Thank you. I.G.

Southern Endoscopy Centre

Gastroenterology

WOW!! A colonoscopy is an embarrassing procedure and i felt quite concerned and nervous when i entered the hospital but I can say unequivocally, that all concerns were immediately allayed by the professional and diligent manner of all of the staff at Southern Endoscopy Centre. They were just fantastic. All the lead up to admittance was managed wonderfully. Everyone is so friendly and welcoming. I just felt safe and in good hands from the outset to the finish. I really want to thank Dr Ganesh and all of the nurses who attended to me doing a job most of us may not want to do first thing in the morning 🤣🤣

Mr Jeremy Russell

Neurosurgeon

Jeremy was very professional, and explained everything in great detail. The whole process from start to finish was easy to navigate for both myself and husband. I have had excellent results so far from the MVD for Trigerminal Neuralgia. 7 weeks Post Operation. The pain has subsided from my face, and only have mininmal numbness in bottom jaw which is decreasing each week. I have no headaches and are able to go back to normal duties. I highly recommend Jeremy, and Sasha his reception went over and above to help.

Mr Liang Low

General Surgeon

Long Low is a very skilled, professional and caring surgeon. My whole experience with him was without fault. He took his time to listen to me and my concerns, explained the procedure and gave me plenty of opportunity for questions so that I was properly informed and comfortable with the decision, On the day of surgery he was so kind and professional I had full confidence in him. The results were perfect. His office assistant Pam is wonderful to deal with. I’d have no hesitation in recommending Mr Low.

In Focus Radiology - Warners Bay

Imaging (Scans), Radiology, + 1 more

Outstanding service thankyou Teneille, Ashley and Kate for making my experience with the CT professional & extremely helpful ensuring I understood the whole process. It was really nice to see some old faces Zoe, Michelle, Tanya & Sarah. P.s Thankyou to Michelle for going above and beyond in ensuring that my ct scan was booked in at the correct time with a radiologist present for contrast very much appreciated.

Dr Roshan Ariyaratnam

General Surgeon

Roshan was able to clearly articulate my medical issue in language the layman could understand. He presented options for treatment and post op recovery which helped me to feel involved and empowered in choosing the strategy, instead of being just a package on a conveyor belt. Post operation follow up was excellent and Roshan ensured I had the right support throughout the healing process. Highly recommended.

Dr Malcolm Godfrey

Obstetrician & Gynaecologist

We have had Dr Godfrey look after us for three pregnancies now. We feel so fortunate to have had a doctor that shows such compassion, and is willing to answer any questions! We are forever grateful for everything! Dr Godfrey’s admin team are also amazing! Willing to answer any questions & nothing is ever an issue! We have had such wonderful experiences Thankyou!

Dr Shady Abdelsalam

Dentist

Dr Shady was so lovely, he eased my nerves instantly and made me feel so comfortable. He went through everything thoroughly and made sure all my questions were answered. He even came and checked on me after my surgery in recovery. My mother in law even said after the surgery how lovely he was. Thank you so much for making the process so easy :)

Dr Hosen Kiat

Cardiologist

I recently saw Professor Hosen Kiat for a cardiac review, and it was one of the most reassuring medical experiences I’ve had. He took the time to listen carefully, asked thoughtful questions, and explained every part of my results in a calm, clear way. What stood out most was how he combined deep medical expertise with genuine care.

Dr Nathan Hartin

Orthopaedic Surgeon

I was referred to Dr Hartin by my GP. He was very professional and knowledgeable in his field. He gave me sound advice. Although there’s little that can be done to help the problem, caused by wear and tear and advanced age, I felt assured that better management of the injury, on my part, would be beneficial in the long run.

Dr Charles Giddings

ENT Surgeon

Very informative and helpful. Charles' manner was excellent and spent the time to explain what he was doing and actually made you feel part of the appointment. I felt very comfortable and confident in both his ability and knowledge and would not hesitate to recommend him to friends and family.

In Focus Radiology - Cessnock

Imaging (Scans), Radiology, + 1 more

The staff are so friendly and very professional.i had an ultrasound on my thyroid,the fellow that performed it was great he explained everything and me feel very safe and relaxed.any questions I had he answered.wonderful at his job.i will continue to go to this radiology.

Home Sleep - Sleep Study Melbourne

Sleep Medicine

Cannot rate the care, service & expertise highly enough, Home Sleep is a professionally run outfit with wonderful staff who go above & beyond to educate & support clients with sleep disorders.

The Willow Clinic - Brookvale

Osteopathy

I had been experiencing chronic shoulder pain for some time and Vanessa was able to resolve it within three visits, after I had been trying physiotherapy for several months without success.

Mandalay Family Clinic - Hoppers Crossing

General Practice (GP)

Recall for my renal and thyroid Ultrasound results and blood test as well. Excellent care and professional advice from this GP. Feel so lucky to be under Mandalay Family Clinic.