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  • User avatar
    Dr Vincent Chapple

    Fertility Doctor, Obstetrician & Gynaecologist

    1

    Verified

    I was a patient of Dr. Chapple or over a year, seeking medical support for ongoing gynecological concerns. Unfortunately, my experience throughout this time was deeply disappointing and, at times, distressing. I initially sought care in hopes of receiving thoughtful evaluation and effective treatment for my symptoms. Instead, I left feeling unheard, dismissed, and with more unresolved issues than when I began. On multiple occasions, it appeared that my medical reports and test results had not been reviewed prior to my appointments. This resulted in repetitive conversations, inconsistent guidance, and a lack of meaningful progress in my care. I also received contradictory advice across visits, which created confusion and undermined my confidence in the treatment plan. When I attempted to ask clarifying questions, I often felt that my concerns were minimized rather than taken seriously. My pain and symptoms were repeatedly downplayed, leaving me feeling invalidated rather than supported. The bedside manner I experienced was, regrettably, lacking in empathy and attentiveness. I never felt genuinely understood or that my concerns were being addressed with the care and diligence they warranted. Over the course of a year, I invested significant time, financial resources, and trust into this care, hoping for improvement that ultimately never came. Patients seek gynecological care during vulnerable and often painful times. Compassion, preparation, and consistency are essential. Unfortunately, those elements were missing in my experience. It is my hope that this feedback is taken seriously so that future patients receive the attentive and respectful care they deserve

    Seen for:

    Chronic Pelvic Pain
  • User avatar
    Gynaehealth

    Obstetrics & Gynaecology

    5

    Verified

    From the very first phone call to book, I was treated with such gentleness and respect. During one of the most vulnerable and heartbreaking times of my life, the team at Gynae Health made me feel safe, heard and completely cared for. The reception and booking process was handled with such discretion and compassion — I never once felt like “just another patient.” My privacy was protected at every single step, which meant more than I can explain. The head nurse was extraordinary. Calm, kind, emotionally intelligent — she held space for me in a way that felt deeply human. The surgical team were professional and reassuring, and the recovery staff were so attentive and warm. Every single person I encountered treated me with dignity. In a moment filled with grief, I felt supported instead of alone. I am so incredibly grateful for the level of care, empathy and professionalism shown throughout my entire experience. Thank you for protecting not just my physical health, but my heart as well. I will never forget the kindness shown to me.

    Seen for:

    Abortion
  • 5

    Verified

    100% 5 stars for the centre…highly recommended First of all I would like to thank you Dr Vahid Mohabbati sir and Mrs Pooja who was amazing in person and with the professionalism. I was going through chronic pain which has been for 2 years.finally met with the very specialist Dr and physio whose hard work paid off. The way they handle my case was outstanding and worth the wait. Where I didn’t even thought about getting better as normal but the sydney pain management did it the pain from 7-8 out 10 came down to zero with the treeament,exercises and support during visit and making everything possible with a positive mindset. Dr and physio was able to help me with this through out my journey.Words are less to describe but many thanks

    Seen for:

    Nerve Pain
  • User avatar
    Dr Taraneh Amir Nezami

    Vascular Surgeon

    5

    Verified

    Dr. Taraneh has treated my mother for poor circulation which was causing ulceration in her leg that would not heal. Where another specialist effectively gave up on the case, Dr. Taraneh was able to give detailed advice on correct dressings, monitored weekly photos from the nursing home staff and gave feedback and suggested the use of a pneumatic cuff. As a result, the ulceration has finally healed and my mother has regained mobility and is in better spirits. This treatment took some time but Dr. Taraneh was always available for further advice and would call me with updates during and after hospitalisation. She was also very patient with my mother and explained the situation and options at every step of the process.

    Seen for:

    Peripheral Arterial Disease
  • 5

    Verified

    Stephanie was very helpful and friendly. Well managed by Stephanie. Cant ask for more better service. Pick-up drivers should definitely be allow to wait inside the vehicle and parked just outside staff parking near the gate or possibly at rear. No pressure for patients to gain conscious after the procedures completed. A huge plus for that. Some clinics wants patients to gain conscious ASAP due to limited number of beds. A cup of warm tea and biscuits is definitely a huge plus after a starvation a day before. A simple gesture goes a long way.

    Seen for:

    Endoscopy
  • User avatar
    Dr Ben Schwarz

    Orthopaedic Surgeon

    5

    Verified

    This is my second hip replacement. The first, in 2024, was for the right hip via a posterior entry with a different surgeon . The surgery was great, the recovery was quick and my experience was terrific. This surgery with Dr Schwarz was for the left hip via an anterior entry. The experience with Dr Schwarz before and after the surgery was excellent and the recovery has been incredible so far, an even better outcome than the previous surgery in terms of ability to return home, function of the new hip, recovery from the surgery and pain levels.

    Seen for:

    Hip Replacement
  • User avatar
    Dr Emma Hiscutt

    Dermatologist

    5

    Verified

    The receptionist staff were very pleasant and the appointment confirmation email was very informative about parking and location as it would have been tricky to find without this information. Dr Hiscutt was wonderful. She took a full history from me not just medical and any life stress issues contributing to my issue, but also asked about supplements and serums /oils etc and made recommendations about what to continue and what to stop while we assess my upcoming bloods I found her attentive , down to earth and humble

    Seen for:

    Hair Loss
  • User avatar
    Brilliant Being

    Endocrinology, Medical Weight Loss

    4.25

    Verified

    Overall, I had a great experience with the service provided. However, I found the specialist fees to be significantly higher than I expected. The Medicare rebate is comparatively low when measured against GP fees, which makes the out-of-pocket cost quite substantial. For someone with limited income and managing a diagnosis such as diabetes, these costs can be very difficult to afford. I believe more consideration should be given to patients who require ongoing specialist care but face financial constraints.

    Seen for:

    Diabetes
  • User avatar
    Dr Malcolm Godfrey

    Obstetrician & Gynaecologist

    5

    Verified

    Dr Godfrey is a wonderful specialist and there isn't anyone else we would have trusted more during this journey. Any questions he was happy to answer and we appreciated his patience and calmness when we had some bigger decisions to make. Nothing ever felt rushed and we felt well informed and in control of our care. To be honest, you guys are running everything very well as a team. You are all approachable and warm to speak to. I appreciate nothing being a hassle and actioning stuff quickly.

    Seen for:

    Pregnancy
  • User avatar
    Dr. Robert Whitfield

    General Surgeon

    5

    Verified

    Dr Whitfield has a gentle demeanor and is a very nice surgeon. I had a breast lump removed and would highly recommend Dr Whitfield for his care, professionalism, his ability to keep me calm and well informed. I literally have no noticeable scar from the procedure. I suffer from anxiety and PTSD and my experience with Dr Whitfield and his staff was stress free and easy to manage. From the time I met Dr Whitfield and his Staff I felt at ease and in good hands.

    Seen for:

    Breast Lump
  • User avatar
    Dr Darren Paterson

    Orthopaedic Surgeon

    5

    Verified

    After 18 months I finally agreed to see Darren and go ahead with my left knee replacement.His pre op advice to ensure to do specific exercises prior to the replacement proved invaluable in achieving the 100% result.I also adhered to the rehab schedule at home with a rehab specialist visiting once week. My recovery saw me walking unaided within 7 days and now after 3 years there has been no problems with my knee replacement. Thank you.

    Seen for:

    Knee Replacement
  • User avatar
    Precision Health

    Pain Management, Neurology, + 3 more

    4.75

    Verified

    Professor Bittar has been amazing - he is clearly very caring as well as very skilled & knowledgeable. He made me feel at ease about the procedure I was to have. Also,, Zali was a tremendous help and offered every opportunity to ask questions, to which she provided excellent responses to. My procedure was a complete success and I thank professor Bittar and the entire team.

    Seen for:

    Brain Surgery
  • User avatar
    Dr David Oehme

    Neurosurgeon

    5

    Verified

    Dear Dr Oahme, I would like to sincerely thank you for your professional care and support during my back operation. I am feeling so much better since the surgery. I am now able to walk more upright, climb stairs without restriction, and stand up without pain. I truly appreciate your expertise and the excellent care you provided. Thank you once again. Kind regards, Vivian

    Seen for:

    Lumbar Back Surgery
  • 5

    Verified

    I attended a routine clean & was informed I needed laser treatment to help reduce a pocket formed between my gums and tooth. Feeling anxious, I followed through with the treatment and very glad I did. Procedure was easy going and I felt comfortable. Little to no time for healing and reduced the risk of losing that tooth. Thankyou to the whole team at sparkling white.

    Seen for:

    Laser Treatment
  • 4.75

    Verified

    Beautiful offices. Friendly receptionists. A little wait but that’s ok. Had a stress echo consult. The nurse was so kind, informative and friendly. Made me feel very comfortable and at ease. Dr Yeong was also lovely and friendly and explained everything very well. Was extremely happy with the whole experience. Thank you.

    Seen for:

    Exercise Stress Test
  • 4.25

    Verified

    I had a at home sleep study provided by Home Sleep. Organising the kit was a little bit difficult since it was over New years and communications was lost, but once that was organised the process was very straightforward and very consistent. And the follow up consultation was very helpful to for deciphering the report.

    Seen for:

    Sleep Disorders

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