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Brilliant Being

Endocrinology, Medical Weight Loss

Practice was clean. Reception staff were just lovely. Smelt nice / music was not too loud or off putting. Provider was running a bit behind but was professional, apologetic, and afforded me the same amount of time and quality of care and never made me felt rushed or "shuffled through". This was my first visit to the practice and overall, an extremely positive experience. The Provider was a delightful man! He was exceptionally knowledgeable and personable. Felt instantly at ease. Everything was explored and explained. I was treated with great dignity and would highly recommend the practice/provider to others. The only downside, of course, is the cost. As a person on government benefits, even with a discount, it is a substantial cost to find $500 for one visit. And passing on merchant fees/bank charges (yet somewhat understandable) adds a sour aftertaste, and I may consider bringing cash next time as in a 'cost of living' crisis, every dollar counts at the moment. $100 is not so much a discount for a pensioner, and more a token offering, as $500 is a killer in one hit when there's not much left a pension in a fortnight to begin with; some could argue this is more a "me" issue, indeed. However, I'm sure there's other patients who are in similar positions. In saying this, one does "get what (or who) you pay for". And, I have to say, that the service delivered to me was far and beyond any service I have received over the past few years by any other provider of late. Ah, the conundrum. I will be back, of course, however, I can't financially justify extended, or long-term consultation, but maybe one or two more visits hopefully be enough to assist towards bettering my overall health.

A/Prof Roland McCallum

Endocrinologist

Practice was clean. Reception staff were just lovely. Smelt nice / music was not too loud or off putting. Provider was running a bit behind but was professional, apologetic, and afforded me the same amount of time and quality of care and never made me felt rushed or "shuffled through". This was my first visit to the practice and overall, an extremely positive experience. The Provider was a delightful man! He was exceptionally knowledgeable and personable. Felt instantly at ease. Everything was explored and explained. I was treated with great dignity and would highly recommend the practice/provider to others. The only downside, of course, is the cost. As a person on government benefits, even with a discount, it is a substantial cost to find $500 for one visit. And passing on merchant fees/bank charges (yet somewhat understandable) adds a sour aftertaste, and I may consider bringing cash next time as in a 'cost of living' crisis, every dollar counts at the moment. $100 is not so much a discount for a pensioner, and more a token offering, as $500 is a killer in one hit when there's not much left a pension in a fortnight to begin with; some could argue this is more a "me" issue, indeed. However, I'm sure there's other patients who are in similar positions. In saying this, one does "get what (or who) you pay for". And, I have to say, that the service delivered to me was far and beyond any service I have received over the past few years by any other provider of late. Ah, the conundrum. I will be back, of course, however, I can't financially justify extended, or long-term consultation, but maybe one or two more visits hopefully be enough to assist towards bettering my overall health.

Maryvale Private Hospital

Gastroenterology, Gynaecology, + 19 more

I have had previous procedures performed at Maryvale Private Hospital and on these occasions I have nothing but total confidence and trust in the nursing staff and support staff. For my latest procedure ( hip replacement) I have once again nothing but praise for the nursing and support staff. In particular the nursing staff's concern about my lack of sleep and pain control was quite amazing, which I was particular grateful for. The selection of meals was very impressive but unfortunately I was unable to take full advantage of due to sleep and pain issues but what I was able to eat was wonderful. My only "complaint" was the inappropriate use of mobile phones by other patients. By inappropriate I mean using a mobile phone at 6.07 am on speaker which by the volume would have been on full volume. A total lack of consideration for other patients in the ward. I also had a mobile phone which was on silent and definitely not on speaker which I considered a courtesy to other patients.

Skin Health Institute

Dermatology

The written communication prior to Appointment is not consumer focussed and borderline aggressive. Whilst it is completely reasonable that you require payment prior to accepting appointments this approach is not accessible or considerate of those in financial strain. If you have options for payment plans this was not clear. 12 months ago I would have had to decline the appointments based on this communication. Everything related to the appointments and the clinic experience has been excellent. Written responses have also been helpful and timely. Overall a great team and experience.

Dr Kieran Mccaffrey

Obstetrician & Gynaecologist

Dr. McCaffrey managed my pregnancy and birth, and was excellent throughout. His communication was always clear, and he consistently took the time to answer every question in detail, with a calm and reassuring manner. I felt truly heard at every stage and any anxieties I had were quickly eased by his thoughtful approach. He was not only respectful of my wishes, but he remembered them when it came to delivering our little girl, which meant so much to me. I felt completely safe in his care and trusted his advice throughout the entire journey.

Dr. Gerard Bourke

Orthopaedic Surgeon

I was 82 at the time and this operation was the most serious one in my life so far. The hospital and surgeon were caring and helpful. I subsequently suffered a bad reaction to the painkiller I had been given, and it has taken many months for me to even partly regain full use of my foot. The surgeon has been very helpful with his long-distance advice, as I have not been able to return to the Sunshine Coast so he could see me in person. I think the care will be on-going for some time yet.

Complete Health Australia Norwest

Cardiology, Endocrinology, + 2 more

I had an appointment with Dr Trivedi whom I haven't seen for three years,as soon as I entered his room he recognised me straight away ,I was surprised and actually happy that after so long he knew who I was. Dr Trivedi is an excellent cardiologist he went through my case step by step taking his time to explain everything to me,he is in rush at all He is so polite and knowledgeable I am lucky my GP referred me to him Thank you Dr Trivedi for your guidance

Sydney Adventist Hospital

Weight Loss & Bariatric Surgery, Cardiology, + 21 more

The staff are very friendly, approachable, helpful and encouraging. They care about the patient. For example, they keep reminding me that walking exercises would expedite recovery and help building strength. And encourage my wife to accompanying walking with me. When I had my first few showers, the nurse would come and check on me, see how I was doing. So many little things that made me feel well taken care of.

Complete Health Australia Rouse Hill

Cardiology, Dietitian, + 13 more

There should be some signs from the road mentioned in the address to the entrance of the business. We found it difficult to locate. The staff was extremely busy and took a lot of time to acknowledge . So need more staff at the reception. The form of the new patient was filled manually after we reach resulting in wasting more time. It should be done online prior to the appointment like other businesses of this sort.

Complete Health Australia Oran Park

Allergy Medicine, Cardiology, + 12 more

I was receiving results of my tests and results were not as good as I had hoped but Dr Pandaya was very reassuring and helped me to understand what he needed to do next. Also the lovely ladies at the desk were very kind to me as they could see that I was still upset.I am more than happy to return and see what my next treatment will be. Everyone is so very caring and professional.

Dr Malcolm Godfrey

Obstetrician & Gynaecologist

We have had Dr Godfrey look after us for three pregnancies now. We feel so fortunate to have had a doctor that shows such compassion, and is willing to answer any questions! We are forever grateful for everything! Dr Godfrey’s admin team are also amazing! Willing to answer any questions & nothing is ever an issue! We have had such wonderful experiences Thankyou!

In Focus Radiology - Wallsend

Imaging (Scans), Radiology, + 1 more

All staff were extremely respectful & helpful at all times. Only suggestion is better signage as to exits following a procedure - I found it a bit confusing. You are escorted to the procedure room but I was not given directions to exit. Staff did however help me when they realised I was unsure of how to get to the exits.

Dr Edward Tsoi

Gastroenterologist

A lovely balance of compassion, quality care, respectful. Of my dignity. A gift not all medical professionals have. I appreciated the time taken to explain things to me and the way he listened to my concerns. I was very grateful to be in his care and felt safe

Dr Pecky (Upeksha) De Silva

Vascular Surgeon

Very pleased to catch up with Pecky for annual vascular review. She gives me confidence that together we can manage my gradual vascular deterioration. Always cheerful but focussed on the issues. Surgical outcomes have been excellent.

Dr Alice Truong

Obstetrician & Gynaecologist

My visit with Dr Alic Truong was good. The only negative i had about it was i didnt get seen untill almost 30 minuets after my appoitment time. However so was worth the wait and I was very happy with my appoitment with her.

Dr Mike Kamara

Fertility Doctor, Obstetrician & Gynaecologist

Very welcoming & made me feel very comfortable seeing him, he didn't rush & was very exact In taking down my previous history. Lovely calming bedside manner. Thankyou