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Dr Vincent Chapple

Fertility Doctor, Obstetrician & Gynaecologist

I was a patient of Dr. Chapple or over a year, seeking medical support for ongoing gynecological concerns. Unfortunately, my experience throughout this time was deeply disappointing and, at times, distressing. I initially sought care in hopes of receiving thoughtful evaluation and effective treatment for my symptoms. Instead, I left feeling unheard, dismissed, and with more unresolved issues than when I began. On multiple occasions, it appeared that my medical reports and test results had not been reviewed prior to my appointments. This resulted in repetitive conversations, inconsistent guidance, and a lack of meaningful progress in my care. I also received contradictory advice across visits, which created confusion and undermined my confidence in the treatment plan. When I attempted to ask clarifying questions, I often felt that my concerns were minimized rather than taken seriously. My pain and symptoms were repeatedly downplayed, leaving me feeling invalidated rather than supported. The bedside manner I experienced was, regrettably, lacking in empathy and attentiveness. I never felt genuinely understood or that my concerns were being addressed with the care and diligence they warranted. Over the course of a year, I invested significant time, financial resources, and trust into this care, hoping for improvement that ultimately never came. Patients seek gynecological care during vulnerable and often painful times. Compassion, preparation, and consistency are essential. Unfortunately, those elements were missing in my experience. It is my hope that this feedback is taken seriously so that future patients receive the attentive and respectful care they deserve

Sydney Pain Management Centre

Pain Management

100% 5 stars for the centre…highly recommended First of all I would like to thank you Dr Vahid Mohabbati sir and Mrs Pooja who was amazing in person and with the professionalism. I was going through chronic pain which has been for 2 years.finally met with the very specialist Dr and physio whose hard work paid off. The way they handle my case was outstanding and worth the wait. Where I didn’t even thought about getting better as normal but the sydney pain management did it the pain from 7-8 out 10 came down to zero with the treeament,exercises and support during visit and making everything possible with a positive mindset. Dr and physio was able to help me with this through out my journey.Words are less to describe but many thanks

Bond Day Hospital

Fertility Medicine, Obstetrics & Gynaecology

I have been a patient of Dr. Lighten for the past 18 months. We first consulted him for support with getting pregnant through IVF, but through his thorough investigations, he identified issues that no other doctor had even considered. The knowledge, care, and professionalism my husband and I received—not only from Dr. Lighten but from the entire team—have been truly exceptional. From the very first phone call, to being welcomed at reception, through scans, egg collections, and procedures, the level of care has been outstanding at every step. I cannot thank Dr. Lighten and his staff enough, and I wholeheartedly recommend him to anyone seeking compassionate and expert fertility care.

Dr Antony Lighten

Obstetrician & Gynaecologist

I have been a patient of Dr. Lighten for the past 18 months. We first consulted him for support with getting pregnant through IVF, but through his thorough investigations, he identified issues that no other doctor had even considered. The knowledge, care, and professionalism my husband and I received—not only from Dr. Lighten but from the entire team—have been truly exceptional. From the very first phone call, to being welcomed at reception, through scans, egg collections, and procedures, the level of care has been outstanding at every step. I cannot thank Dr. Lighten and his staff enough, and I wholeheartedly recommend him to anyone seeking compassionate and expert fertility care.

The Glen Endoscopy Centre

Gastroenterology

Stephanie was very helpful and friendly. Well managed by Stephanie. Cant ask for more better service. Pick-up drivers should definitely be allow to wait inside the vehicle and parked just outside staff parking near the gate or possibly at rear. No pressure for patients to gain conscious after the procedures completed. A huge plus for that. Some clinics wants patients to gain conscious ASAP due to limited number of beds. A cup of warm tea and biscuits is definitely a huge plus after a starvation a day before. A simple gesture goes a long way.

Dr Emma Hiscutt

Dermatologist

The receptionist staff were very pleasant and the appointment confirmation email was very informative about parking and location as it would have been tricky to find without this information. Dr Hiscutt was wonderful. She took a full history from me not just medical and any life stress issues contributing to my issue, but also asked about supplements and serums /oils etc and made recommendations about what to continue and what to stop while we assess my upcoming bloods I found her attentive , down to earth and humble

Brilliant Being

Endocrinology, Medical Weight Loss

Overall, I had a great experience with the service provided. However, I found the specialist fees to be significantly higher than I expected. The Medicare rebate is comparatively low when measured against GP fees, which makes the out-of-pocket cost quite substantial. For someone with limited income and managing a diagnosis such as diabetes, these costs can be very difficult to afford. I believe more consideration should be given to patients who require ongoing specialist care but face financial constraints.

A/Prof Roland McCallum

Endocrinologist

Overall, I had a great experience with the service provided. However, I found the specialist fees to be significantly higher than I expected. The Medicare rebate is comparatively low when measured against GP fees, which makes the out-of-pocket cost quite substantial. For someone with limited income and managing a diagnosis such as diabetes, these costs can be very difficult to afford. I believe more consideration should be given to patients who require ongoing specialist care but face financial constraints.

Dr Malcolm Godfrey

Obstetrician & Gynaecologist

Dr Godfrey is a wonderful specialist and there isn't anyone else we would have trusted more during this journey. Any questions he was happy to answer and we appreciated his patience and calmness when we had some bigger decisions to make. Nothing ever felt rushed and we felt well informed and in control of our care. To be honest, you guys are running everything very well as a team. You are all approachable and warm to speak to. I appreciate nothing being a hassle and actioning stuff quickly.

Dr David Kitchen

Orthopaedic Surgeon

Dr Kitchen was very direct and clear-minded about the diagnosis and the proposed surgical path. He clearly articulated the clinical and diagnostic facts, my options in light of them, and his recommendations. He gave me ample opportunity to ask questions and provide input. On surgery day his pre-operation briefing was also clear and direct. His post-surgery report was prompt and informative. My surgery has been a great success and I'm well on the way to regaining full use of my knee.

Dr. Robert Whitfield

General Surgeon

Dr Whitfield has a gentle demeanor and is a very nice surgeon. I had a breast lump removed and would highly recommend Dr Whitfield for his care, professionalism, his ability to keep me calm and well informed. I literally have no noticeable scar from the procedure. I suffer from anxiety and PTSD and my experience with Dr Whitfield and his staff was stress free and easy to manage. From the time I met Dr Whitfield and his Staff I felt at ease and in good hands.

Dr Basia Lowes

Obstetrician & Gynaecologist

This was a yearly follow up visit (2 years post stage iv endometriosis excision and Mirena implant), where I checked in with how I have been doing. I had an examination and we discussed the scenarios I may experience in the coming months/year with where I am in my treatment plan. We also discussed how I can proceed in each scenario. I feel well informed and had all my questions answered thoroughly.

Complete Gastro Health

Gastroenterology

I was asked to come in at 0930 for a 1015 procedure. According to another patient the Dr was caught in traffic and she was given a call to delay her admission by 1 hour. I didn't get a call, resulting me sitting on a hard chair for 1 1/2hrs (with nothing to read) before seeing the nurse and getting changed at 1105. After that, everything moved quickly and I was discharged at 1245.

Home Sleep - Sleep Study Melbourne

Sleep Medicine

I had a at home sleep study provided by Home Sleep. Organising the kit was a little bit difficult since it was over New years and communications was lost, but once that was organised the process was very straightforward and very consistent. And the follow up consultation was very helpful to for deciphering the report.

Brisbane South Private Hospital

Gynaecology, Dentistry, + 6 more

More information to be communicated before the appointment - I had no idea that I wasn't allowed fake nails until I was in the nurses room. I was told 8:45 in the text message but my surgeon's practice called and said 8:00am. Everything was great except for the communication prior to my surgery

Macarthur Surgical Group

General Surgery

Practice was very clean and had a comfortable atmosphere; the staff felt very personable in a way that made me actual enjoy talking to them and left me really relaxed, which I wasn't expecting from how nervous I'd been going in.