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Brilliant Being

Endocrinology, Medical Weight Loss

Practice was clean. Reception staff were just lovely. Smelt nice / music was not too loud or off putting. Provider was running a bit behind but was professional, apologetic, and afforded me the same amount of time and quality of care and never made me felt rushed or "shuffled through". This was my first visit to the practice and overall, an extremely positive experience. The Provider was a delightful man! He was exceptionally knowledgeable and personable. Felt instantly at ease. Everything was explored and explained. I was treated with great dignity and would highly recommend the practice/provider to others. The only downside, of course, is the cost. As a person on government benefits, even with a discount, it is a substantial cost to find $500 for one visit. And passing on merchant fees/bank charges (yet somewhat understandable) adds a sour aftertaste, and I may consider bringing cash next time as in a 'cost of living' crisis, every dollar counts at the moment. $100 is not so much a discount for a pensioner, and more a token offering, as $500 is a killer in one hit when there's not much left a pension in a fortnight to begin with; some could argue this is more a "me" issue, indeed. However, I'm sure there's other patients who are in similar positions. In saying this, one does "get what (or who) you pay for". And, I have to say, that the service delivered to me was far and beyond any service I have received over the past few years by any other provider of late. Ah, the conundrum. I will be back, of course, however, I can't financially justify extended, or long-term consultation, but maybe one or two more visits hopefully be enough to assist towards bettering my overall health.

Maryvale Private Hospital

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

I have had previous procedures performed at Maryvale Private Hospital and on these occasions I have nothing but total confidence and trust in the nursing staff and support staff. For my latest procedure ( hip replacement) I have once again nothing but praise for the nursing and support staff. In particular the nursing staff's concern about my lack of sleep and pain control was quite amazing, which I was particular grateful for. The selection of meals was very impressive but unfortunately I was unable to take full advantage of due to sleep and pain issues but what I was able to eat was wonderful. My only "complaint" was the inappropriate use of mobile phones by other patients. By inappropriate I mean using a mobile phone at 6.07 am on speaker which by the volume would have been on full volume. A total lack of consideration for other patients in the ward. I also had a mobile phone which was on silent and definitely not on speaker which I considered a courtesy to other patients.

Fertility North

Fertility Medicine, Obstetrics & Gynaecology

Our dr was late but that’s ok. We get the time sensitivity and the amount of appts you have to fit in. But just wanted to share that we don’t find some of the receptionist staff that welcoming for our last visit, and I recommended a friend fertility north in the last month and she told me she rang two fertility practices and ended up going with the other one because they were far friendlier and welcoming. I just felt disappointed because I think your practice is really excellent but in regards to first impressions sometimes it misses the mark a little bit. I know generally as clientele we are often stressed and hormonal and probably tricky to deal with but that prob makes it even more important because it is a financially and emotionally huge investment to choose a fertility clinic and it would be nice to feel nurtured all the way through. To my friend the abrupt/ business like person she spoke to, that was the impression she now holds of fn which is a real shame.

Dr Kent Kuswanto

Obstetrician & Gynaecologist

I had an incredible experience with Dr. Kent and his team. His service, care, and surgical skills were absolutely top-notch. I had a large fibroid, and thanks to his expertise, he made a quick and confident decision to perform a C-section rather than making a horizontal incision. I truly felt I was in the hands of a highly skilled technician. His team was amazing throughout the entire process, and the follow-up care was thorough and reassuring. I’ve also recovered so quickly, which I credit to his precision and care. I couldn’t be more grateful for the outcome and the level of care I received. Highly recommend Dr. Kent and his team.

The Glen Endoscopy Centre

Gastroenterology

Overall, I was very satisfied, especially with the nurses, who provided attentive and warm service. However, your receptionist lacked understanding of the differences between the Healthcare card and the Pensioner concession card. My Healthcare card had just expired, but my Pensioner concession card was still valid. Furthermore, I had just asked Centrelink a few days ago, and they told me that the Pensioner concession card was better than the Healthcare card, but your receptionist said you didn't accept Pensioner concession cards, which is inconsistent with government policy. I hope you can improve your service in this area.

Dr Kieran Mccaffrey

Obstetrician & Gynaecologist

Dr. McCaffrey managed my pregnancy and birth, and was excellent throughout. His communication was always clear, and he consistently took the time to answer every question in detail, with a calm and reassuring manner. I felt truly heard at every stage and any anxieties I had were quickly eased by his thoughtful approach. He was not only respectful of my wishes, but he remembered them when it came to delivering our little girl, which meant so much to me. I felt completely safe in his care and trusted his advice throughout the entire journey.

Mr Reece Sher

Neurosurgeon

I had a fantastic experience with Reece and the team. Reece has a very pleasant demeanour and explains concepts that are complicated to the average person in a way that is very easy to understand. Throughout my couple of appointments and eventual surgery, I was always kept well informed and felt immense comfort knowing Reece had my health as his top priority. This was also confirmed when he said to me 'If I'm stressed in the operating room, I'm in the wrong job'. Highly recommend Reece and I appreciate the impact he's had on my life.

Mr Jeremy Russell

Neurosurgeon

Jeremy was very professional, and explained everything in great detail. The whole process from start to finish was easy to navigate for both myself and husband. I have had excellent results so far from the MVD for Trigerminal Neuralgia. 7 weeks Post Operation. The pain has subsided from my face, and only have mininmal numbness in bottom jaw which is decreasing each week. I have no headaches and are able to go back to normal duties. I highly recommend Jeremy, and Sasha his reception went over and above to help.

Dr Hosen Kiat

Cardiologist

I recently saw Professor Hosen Kiat for a cardiac review, and it was one of the most reassuring medical experiences I’ve had. He took the time to listen carefully, asked thoughtful questions, and explained every part of my results in a calm, clear way. What stood out most was how he combined deep medical expertise with genuine care.

Children's Health Hub

Paediatrics/Pediatric (Children's Doctor)

Had a good meeting with the doctor and have since had a procedure on my ankle. I'm pleased with the result and the speed of recovery. The excision of the soft tissue ankle lump (angioleiomyoma) has eliminated the regular, significant pain that I was experiencing. Overall it has been well handled with a very good outcome.

Dr James Bacon

Obstetrician & Gynaecologist

I couldn't recommend James more. I was at ease my whole pregnancy knowing that I was in the best hands - he is incredibly smart, down to earth and pragmatic. I knew that if anything went wrong he would know the best course of action but equally he was empowering and kept general pregnancy nerves at bay. Big fan!

Dr Charles Giddings

ENT Surgeon

Very informative and helpful. Charles' manner was excellent and spent the time to explain what he was doing and actually made you feel part of the appointment. I felt very comfortable and confident in both his ability and knowledge and would not hesitate to recommend him to friends and family.

Dr Pallavi Desai

Obstetrician & Gynaecologist

I had a positive experience with Dr Desai, she is considerate and attentive.i felt comfortable, she listened to my concerns and she explained everything clearly, following up with an email with a description of exactly what needs to happen. I felt reassured and cared for.

In Focus Radiology - Belmont

Imaging (Scans), Radiology, + 1 more

Every time I have been to Belmont your staff have been amazing and this time is no exception. The girl who did my ultrasound was caring and absolutely beautiful she made me feel relaxed and comfortable because I hate these procedures. Thank you for looking after me

GIH Access Endoscopy

Gastroenterology

Great practice, just realise even if you are booked, there are occasional emergencies that may causes you to wait. But great team. Made an unpleasant experience quite relaxing. And I'm pensioned off for PTSD, so that's song something.

Deakin Paediatric Specialists

Paediatrics/Pediatric (Children's Doctor)

Lovely practice. Love how you had something fun for the kids on entry to ease their anxiety. Dr Javier listened to all my concerns and often answered questions before I needed to ask them. She was absolutely wonderful