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Brilliant Being

Endocrinology, Medical Weight Loss

Practice was clean. Reception staff were just lovely. Smelt nice / music was not too loud or off putting. Provider was running a bit behind but was professional, apologetic, and afforded me the same amount of time and quality of care and never made me felt rushed or "shuffled through". This was my first visit to the practice and overall, an extremely positive experience. The Provider was a delightful man! He was exceptionally knowledgeable and personable. Felt instantly at ease. Everything was explored and explained. I was treated with great dignity and would highly recommend the practice/provider to others. The only downside, of course, is the cost. As a person on government benefits, even with a discount, it is a substantial cost to find $500 for one visit. And passing on merchant fees/bank charges (yet somewhat understandable) adds a sour aftertaste, and I may consider bringing cash next time as in a 'cost of living' crisis, every dollar counts at the moment. $100 is not so much a discount for a pensioner, and more a token offering, as $500 is a killer in one hit when there's not much left a pension in a fortnight to begin with; some could argue this is more a "me" issue, indeed. However, I'm sure there's other patients who are in similar positions. In saying this, one does "get what (or who) you pay for". And, I have to say, that the service delivered to me was far and beyond any service I have received over the past few years by any other provider of late. Ah, the conundrum. I will be back, of course, however, I can't financially justify extended, or long-term consultation, but maybe one or two more visits hopefully be enough to assist towards bettering my overall health.

A/Prof Roland McCallum

Endocrinologist

Practice was clean. Reception staff were just lovely. Smelt nice / music was not too loud or off putting. Provider was running a bit behind but was professional, apologetic, and afforded me the same amount of time and quality of care and never made me felt rushed or "shuffled through". This was my first visit to the practice and overall, an extremely positive experience. The Provider was a delightful man! He was exceptionally knowledgeable and personable. Felt instantly at ease. Everything was explored and explained. I was treated with great dignity and would highly recommend the practice/provider to others. The only downside, of course, is the cost. As a person on government benefits, even with a discount, it is a substantial cost to find $500 for one visit. And passing on merchant fees/bank charges (yet somewhat understandable) adds a sour aftertaste, and I may consider bringing cash next time as in a 'cost of living' crisis, every dollar counts at the moment. $100 is not so much a discount for a pensioner, and more a token offering, as $500 is a killer in one hit when there's not much left a pension in a fortnight to begin with; some could argue this is more a "me" issue, indeed. However, I'm sure there's other patients who are in similar positions. In saying this, one does "get what (or who) you pay for". And, I have to say, that the service delivered to me was far and beyond any service I have received over the past few years by any other provider of late. Ah, the conundrum. I will be back, of course, however, I can't financially justify extended, or long-term consultation, but maybe one or two more visits hopefully be enough to assist towards bettering my overall health.

Maryvale Private Hospital

Gastroenterology, Gynaecology, + 19 more

I have had previous procedures performed at Maryvale Private Hospital and on these occasions I have nothing but total confidence and trust in the nursing staff and support staff. For my latest procedure ( hip replacement) I have once again nothing but praise for the nursing and support staff. In particular the nursing staff's concern about my lack of sleep and pain control was quite amazing, which I was particular grateful for. The selection of meals was very impressive but unfortunately I was unable to take full advantage of due to sleep and pain issues but what I was able to eat was wonderful. My only "complaint" was the inappropriate use of mobile phones by other patients. By inappropriate I mean using a mobile phone at 6.07 am on speaker which by the volume would have been on full volume. A total lack of consideration for other patients in the ward. I also had a mobile phone which was on silent and definitely not on speaker which I considered a courtesy to other patients.

Dr Kent Kuswanto

Obstetrician & Gynaecologist

I had an incredible experience with Dr. Kent and his team. His service, care, and surgical skills were absolutely top-notch. I had a large fibroid, and thanks to his expertise, he made a quick and confident decision to perform a C-section rather than making a horizontal incision. I truly felt I was in the hands of a highly skilled technician. His team was amazing throughout the entire process, and the follow-up care was thorough and reassuring. I’ve also recovered so quickly, which I credit to his precision and care. I couldn’t be more grateful for the outcome and the level of care I received. Highly recommend Dr. Kent and his team.

The Glen Endoscopy Centre

Gastroenterology

Overall, I was very satisfied, especially with the nurses, who provided attentive and warm service. However, your receptionist lacked understanding of the differences between the Healthcare card and the Pensioner concession card. My Healthcare card had just expired, but my Pensioner concession card was still valid. Furthermore, I had just asked Centrelink a few days ago, and they told me that the Pensioner concession card was better than the Healthcare card, but your receptionist said you didn't accept Pensioner concession cards, which is inconsistent with government policy. I hope you can improve your service in this area.

Northern Endoscopy Centre

Gastroenterology

Greeted warmly at reception thank you 🙏🏼 I was nervous! All nursing staff were kind, positive and welcoming making me feel instantly at ease and tended to my every need from start to finish. Facility was clean, immaculate and extremely comfortable. Anaesthetist was so professional yet kind and considerate making me feel even more at ease that I am taken care of. Surgeon was also very confident in nature but also direct and professional and kind and thorough. I feel extremely thankful to have attended to such a well run facility and will return should any further investigation be required! ⭐️⭐️⭐️⭐️⭐️ 10/10

Dr Kieran Mccaffrey

Obstetrician & Gynaecologist

Dr. McCaffrey managed my pregnancy and birth, and was excellent throughout. His communication was always clear, and he consistently took the time to answer every question in detail, with a calm and reassuring manner. I felt truly heard at every stage and any anxieties I had were quickly eased by his thoughtful approach. He was not only respectful of my wishes, but he remembered them when it came to delivering our little girl, which meant so much to me. I felt completely safe in his care and trusted his advice throughout the entire journey.

Dr James Bacon

Obstetrician & Gynaecologist

Choosing Dr Bacon was the best decision we made for our pregnancy and birth. From the first appointment he filled us with confidence, and his calm approach to our care helped us navigate every stage of the process with ease. We were so happy he was with us to deliver our baby boy safely and look forward to meeting with him again when the time comes for baby number two!

Dr Hosen Kiat

Cardiologist

I recently saw Professor Hosen Kiat for a cardiac review, and it was one of the most reassuring medical experiences I’ve had. He took the time to listen carefully, asked thoughtful questions, and explained every part of my results in a calm, clear way. What stood out most was how he combined deep medical expertise with genuine care.

In Focus Radiology - Wallsend

Imaging (Scans), Radiology, + 1 more

All staff were extremely respectful & helpful at all times. Only suggestion is better signage as to exits following a procedure - I found it a bit confusing. You are escorted to the procedure room but I was not given directions to exit. Staff did however help me when they realised I was unsure of how to get to the exits.

Dr Charles Giddings

ENT Surgeon

Very informative and helpful. Charles' manner was excellent and spent the time to explain what he was doing and actually made you feel part of the appointment. I felt very comfortable and confident in both his ability and knowledge and would not hesitate to recommend him to friends and family.

​Sydney Pain Day Surgery

Pain Management

ALL staff are exceptionally helpful, confident, competent and approachable. What a great practice. It's obvious this team has a great culture and support each other. Well done to all involved. Oh yea, the clinicians are exceptionally skilled and again, obviously world class.

In Focus Radiology - Cessnock

Imaging (Scans), Radiology, + 1 more

The staff are so friendly and very professional.i had an ultrasound on my thyroid,the fellow that performed it was great he explained everything and me feel very safe and relaxed.any questions I had he answered.wonderful at his job.i will continue to go to this radiology.

Dr Hamish Shilton

General Surgeon

Dr Hamish and his team have been amazing. Very professional, caring and helpful. They couldn’t do enough for you. They made me feel very relaxed and calm going into surgery. The pre appointments were also a very positive experience. Would highly recommends.

Ryde Endocrinology

Endocrinology, Nephrology (Renal Medicine)

I have been attending Dr Ho for a number of years. I am always treated in a professional manner. Dr Ho is always welcoming and easy to talk to. If there is any criticism suggested, the couch in the waiting room is rather low and difficult to get out of.

Dr Ricardo Hamilton

General Surgeon

I am very much satisfied at my first time visit with Doctor Hamilton because he explained fully my medical condition. He is professional but at the same time amiable treated the patient , myself with respect and care plus with a gentle smile.