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  • User avatar
    Ryde Endocrinology

    Endocrinology, Nephrology (Renal Medicine)

    2.25

    Verified

    I cannot stress enough how utterly unprofessional and inconsiderate to anybody but herself. Dr Lorraine Pereira is. Avoid her at all costs. This was one of the most unprofessional experiences I’ve ever had with a doctor. I booked an appointment two months in advance at Ryde Endocrinology and even changed it to 9:30 am because I had a funeral at 11:00 am. I arrived early, completed the forms, and waited… and waited. By 10:15 am there was still no doctor. The receptionist called Dr Pereira to let her know 9:30am, 10am & etc. patients are waiting for her. Dr Pereira response was she’s not feeling well today & won’t be coming into the clinic. Only when the receptionist called her did we find out Dr Pereira had simply decided she “wasn’t feeling well” and wasn’t coming in that day. No call to the clinic. No notice to patients. Nothing. Any competent, considerate professional would have informed the clinic early so patients didn’t waste their time. Instead, she left multiple people sitting there waiting for a doctor who had no intention of showing up. This is beyond incompetent. Any decent professional would have informed the clinic first thing in the morning so patients could be notified and reschedule. Instead, Dr Pereira wasted my time, made me late to a funeral, and demonstrated a staggering lack of basic decency or responsibility. Her actions were not just unprofessional, they were cruel, selfish, and deeply upsetting. Completely unacceptable, deeply disrespectful. I strongly advise avoiding this doctor. She shows no respect for her patients’ time, commitments, or basic human courtesy. Completely unacceptable. I would never recommend Dr Pereira to anyone.

    Seen for:

    Thyroid Problems
  • User avatar
    Sleep and Respiratory Group Brighton

    General (Internal) Medicine

    5

    Verified

    Reception staff were very kind and helpful, and provided clear advice regarding the information required of patients … making forthcoming appointments … and in responding to questions asked. Dr Hunt provided a very supportive and professional environment … gave valuable information and advice with respect to the medical conditions on which his opinion was being sought … showed on the screen, and explained, complex scans of the lungs and heart … clearly indicated the next steps with respect to further tests and appointments required … and answered questions in simple non-medical jargon ! An excellent physician … who provided answers to questions that had been asked for several years … to which other specialists had failed to respond with correct or helpful answers ! Thankyou !

    Seen for:

    Breathlessness
  • User avatar
    Newcastle Surgical Group

    General Surgery, Weight Loss & Bariatric Surgery

    5

    Verified

    I had an incredibly positive experience with Dr Owen Morris, nurse Belinda and all the reception staff. Dr Owen Morris was not only highly knowledgeable and thorough, but also deeply human in his approach. He was calm, understanding, and took the time to explain everything in detail, always ensuring I felt informed and in control of my choices. The nurse, Belinda, was equally wonderful along with kind, supportive, and consistently helpful. Reception staff were always kind, informed and supportive. I would bet they are most probably the coolest reception team ever. The whole team's warmth and understanding made a challenging time feel much more manageable. I felt genuinely cared for every step of the way. I’m very grateful for the compassion and professionalism of this team.

    Seen for:

    Breast Cancer
  • User avatar
    Dr Islam Nassar

    Orthopaedic Surgeon

    5

    Verified

    I required surgery for my right foot after a fall, having spent 5 days in the public hospital system awaiting surgery. Dr Nassar’s staff were extremely helpful and professional in providing information pre operatively to allow me to transfer to the private system for the procedure. The surgery went well and Dr Nassar provided clear instructions about post op care. There were follow up visits at 2 & 6 weeks post op. Dr Nassar also has a registered nurse working in his rooms, who assists with suture removal and wound care. The whole procedure went very smoothly, with Dr Nassar even visiting me late in hospital on the day of my surgery to follow up. I highly recommend using Dr Nassar for any orthopaedic needs.

    Seen for:

    Trauma Surgery
  • User avatar
    Dr Danny Awwad

    Orthopaedic Surgeon

    5

    Verified

    my first visit was a good experience as to what i was going to be subject to and what to expect after my operation ; he was very thorough and invited as many questions as i was prepared to ask. subsequent visits were treated with the same efficiency and detailed discussion of the operation and the problem encountered and possible after effects.Iam extremely pleased with his follow up and am very happy to say would be more than happy to recommend him to anybody facing a similar situation,Many thanks as i now am recovering quite rapidly and even the scar left is barely visible. One very satisfied patient.

    Seen for:

    Wrist Fractures
  • User avatar
    Professor Simon Platt

    Orthopaedic Surgeon

    5

    Verified

    I was treated for a torn achilles which ultimately needed surgery. I'm now well down the path to a full recovery. My experience with Professor Platt's surgery was exemplary. I got all the information I needed to make decisions in regard to my treatment. I elected surgery. The surgery went extremely well at Pindara Hospital. Professor Platt's team proactively communicated at all stages of my recovery journey so that I knew what I needed to do, where to be etc. I have no doubt that my recovery journey with Professor Platt and his team was the safest and quickest pathway to a full recovery.

    Seen for:

    Foot & Ankle Surgery
  • User avatar
    Dr Bryce Jackson

    Plastic Surgeon

    4.25

    Verified

    As discussed with the Specialist, the initial consultation could have been less rushed from my perspective and maybe prior to the consultation maybe I could have been given information is advance? However I realise I should have been better prepared. Also they were very accommodating when I had to reschedule the surgery and the Specialist adjusted the approach based on my warfarin and sleep apnea. Also the follow up post surgery has been clear and prompt and probably more comfortable and relaxed - some of this is me being comfortable with the Specialist and his staff

    Seen for:

    Basal Cell Carcinoma
  • User avatar
    Dr Kai Brown

    General Surgeon

    5

    Verified

    Dr Brown is meticulous & thorough in his diagnoses. He listens intently. Allows you to express your concerns, is never dismissive of your questions & his explanations are clear & logical. He is highly forensic in resolving complex medical issues & this engenders patient confidence. Dr Brown’s surgical skills are exceptional resulting in minimal post-op discomfort & optimal recovery & excellent outcomes. An outstanding professional in every aspect of the care he delivers.

    Seen for:

    Robotic Surgery
  • 5

    Verified

    I recently had my annual post remission check-up with Michael, which included blood work and a physical exam. As always, he was incredibly professional, and I trust him implicitly. He has a wonderful way of putting me at ease, which makes me feel completely comfortable during every visit. I cannot thank him enough for the care he provided during my initial treatment and for his ongoing support. I feel truly lucky to have him as my doctor.

    Seen for:

    Lymphoma
  • User avatar
    Dr. Adrian Maher

    Gastroenterologist

    5

    Verified

    I had an excellent experience with Dr. Adrian. He was incredibly approachable and professional from the moment I walked in. He took the time to clearly explain the endoscopy procedure, making sure I understood every step and felt comfortable throughout. His calm and reassuring manner made a world of difference, and I felt genuinely supported and well cared for. I’m very grateful for his guidance and expertise — highly recommended

    Seen for:

    Endoscopy
  • 4.5

    Verified

    The process for the procedure is well define so it flows very well. Staff are brilliant. My overall experience was marked as 3 stars, only because i had hip pain after the procedure, which was handled with care and pain killers. Possibly being in the position i was, created some issues for me. Not sure how it could have been handled diffently or it was just one of those things that may happen. The staff were fantastic.

    Seen for:

    Colonoscopy
  • User avatar
    GIH Access Endoscopy

    Gastroenterology

    5

    Verified

    Beautiful natured nurses keeping my mind at ease before the appointment and making me laugh afterwards which I really appreciate. I was so nervous and they were lovely and they're short staffed so I know they're under the pump. The doctors were awesome and Dr Michael and Dr Crantock are really kind and professional. I really appreciated Dr Crantock reassuring me and being kind while I was so nervous

    Seen for:

    Colonoscopy
  • User avatar
    Dr Dean Yeh

    General Surgeon

    1

    Verified

    First time patient with Dr Yeh , what an experience it was ,a 5 minute consultation he did not even read my CT scan ( he said he would read it later) all he was concerned with was to get me in for a colonoscopy in 9 - 12 months time . I am on a Carers Pension, which they do not even recognise, so I did not benefit from that , I left totally disgusted, and ripped up the hospital forms .

    Seen for:

    Colorectal Surgery
  • User avatar
    East Coast Psychology & Psychiatry

    Psychiatry, Psychology, + 1 more

    5

    Verified

    My clinical psychologist is wonderful! Dr Vijaya Manicavasagar is very compassionate, understanding, supportive and helpful. She has assisted me with my mental health concerns for years. The office staff are friendly and approachable, and are willing to answer any questions. The waiting area is clean, comfortable and calm. Overall, I highly recommend this practice.

    Seen for:

    Bipolar Disorder
  • 5

    Verified

    Dr Penelope De Lacavalerie is amazing! I was so lucky to have her as my surgeon. She is professional with a kind and informative bedside manner. She explained things to me clearly and made sure I was comfortable. Her team are kind with friendly faces and clearly hold her in high regard as do I after my experience.

    Seen for:

    Diverticulitis
  • 5

    Verified

    Peter Solin was incredibly thorough in attending to all my needs and explaining what my issues were. I am amazed at what he has organised to address my problems. He has a very respectful, reassuring presence. The receptionist was welcoming and attended to details. I am grateful for their care.

    Seen for:

    Lung Function / Spirometry

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