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A/Prof Roland McCallum

Endocrinologist

Practice was clean. Reception staff were just lovely. Smelt nice / music was not too loud or off putting. Provider was running a bit behind but was professional, apologetic, and afforded me the same amount of time and quality of care and never made me felt rushed or "shuffled through". This was my first visit to the practice and overall, an extremely positive experience. The Provider was a delightful man! He was exceptionally knowledgeable and personable. Felt instantly at ease. Everything was explored and explained. I was treated with great dignity and would highly recommend the practice/provider to others. The only downside, of course, is the cost. As a person on government benefits, even with a discount, it is a substantial cost to find $500 for one visit. And passing on merchant fees/bank charges (yet somewhat understandable) adds a sour aftertaste, and I may consider bringing cash next time as in a 'cost of living' crisis, every dollar counts at the moment. $100 is not so much a discount for a pensioner, and more a token offering, as $500 is a killer in one hit when there's not much left a pension in a fortnight to begin with; some could argue this is more a "me" issue, indeed. However, I'm sure there's other patients who are in similar positions. In saying this, one does "get what (or who) you pay for". And, I have to say, that the service delivered to me was far and beyond any service I have received over the past few years by any other provider of late. Ah, the conundrum. I will be back, of course, however, I can't financially justify extended, or long-term consultation, but maybe one or two more visits hopefully be enough to assist towards bettering my overall health.

Dr Karen Paice

Obstetrician & Gynaecologist

I am deeply grateful to have had Dr. Karen as my obstetrician throughout my pregnancy journey. Her unwavering support, gentle guidance, and exceptional expertise made one of the most important chapters of my life feel safe, supported, and truly respected. She always took the time to listen, valued every decision I made, and ensured I was fully informed and comfortable at each step. What truly sets her apart is the way she goes beyond expectations to make sure her patients are okay — not just medically, but emotionally as well. Her calm presence, thoughtful explanations, and genuine care made every appointment reassuring. I always felt heard, valued, and cared for as an individual, not just as a patient. I also want to express my heartfelt appreciation for her team(Amy). They were always ready to help, consistently kind, and incredibly patient. Whether it was answering questions, arranging appointments, or offering reassurance during anxious moments, the team’s warmth and professionalism made a huge difference. Their support created an environment where I always felt welcomed and looked after. Together, Dr. Karen and her team provided a level of care that was truly extraordinary. I will always be grateful for their dedication, compassion, and the way they stood beside me throughout this journey. They made my experience remarkable, and I feel blessed to have been in such capable and caring hands.

Fertility North

Fertility Medicine, Obstetrics & Gynaecology

Our dr was late but that’s ok. We get the time sensitivity and the amount of appts you have to fit in. But just wanted to share that we don’t find some of the receptionist staff that welcoming for our last visit, and I recommended a friend fertility north in the last month and she told me she rang two fertility practices and ended up going with the other one because they were far friendlier and welcoming. I just felt disappointed because I think your practice is really excellent but in regards to first impressions sometimes it misses the mark a little bit. I know generally as clientele we are often stressed and hormonal and probably tricky to deal with but that prob makes it even more important because it is a financially and emotionally huge investment to choose a fertility clinic and it would be nice to feel nurtured all the way through. To my friend the abrupt/ business like person she spoke to, that was the impression she now holds of fn which is a real shame.

Harbour Spine Surgeons

Orthopaedic Surgery

Initially it was good & friendly however I rang the practice the following day to ask a very quick question & was told that I have to make an appointment ! I explained to the receptionist that I attended the rooms yesterday & Dr. Hartin said to me if I had any ?s then contact me ! After explaining that to the receptionist she again said “you’ll have to make an appointment “ ! I explained that I’ve just paid $360 & I’m not about to pay another fee just to ask a VERY simple question ! She did finally say, well you can send an email if you want to ! Her attitude was cold & blunt. I have since sort another surgeon. Thank you. I.G.

Southern Endoscopy Centre

Gastroenterology

WOW!! A colonoscopy is an embarrassing procedure and i felt quite concerned and nervous when i entered the hospital but I can say unequivocally, that all concerns were immediately allayed by the professional and diligent manner of all of the staff at Southern Endoscopy Centre. They were just fantastic. All the lead up to admittance was managed wonderfully. Everyone is so friendly and welcoming. I just felt safe and in good hands from the outset to the finish. I really want to thank Dr Ganesh and all of the nurses who attended to me doing a job most of us may not want to do first thing in the morning 🤣🤣

Dr Alice Truong

Obstetrician & Gynaecologist

Dr Alice is a dream OBGYN. She is so calming and charismatic. She helped me feel prepared and heard in both my pregnancies and did everything she could to make sure both my baby boys and I were safe and sound. I adore having her on my care team. Even though we’ve decided that two kids is perfect for our family… getting to see Dr Alice again is almost tempting enough to go back for a third. She’s the best. She was also so gentle with my IUD insertion. I honestly didn’t feel anything! What a super star.

Dr. Justyna Ozimek-Kulik

Nephrologist, Paediatrician

She didn't send the results to family doctor and i called the reception twice and they confirmed that they sent it but in deed they didn't when i came to the hub to pick the results they refused to pass it to me so i had to argue with them badly at the reception until they have me the results So, i don't recommend this doctor to any one and i told the family doctor not to send people to get again, there vests to get and she did nothing and until now my daughter is the same and didn't get better

Dr Carmen Munteanu

Plastic Surgeon

Perfect experience from start to finish l couldn’t be happier with the results . Dr Carmen provided me with a lot of honest information about my options for surgery and also provide accurate information about the outcomes . I have had one surgery with her and will have another . I have complete trust In her . Her admin staff and her nursing staff are exceptional and the aftercare was brilliant .

Dr Malcolm Godfrey

Obstetrician & Gynaecologist

We have had Dr Godfrey look after us for three pregnancies now. We feel so fortunate to have had a doctor that shows such compassion, and is willing to answer any questions! We are forever grateful for everything! Dr Godfrey’s admin team are also amazing! Willing to answer any questions & nothing is ever an issue! We have had such wonderful experiences Thankyou!

Dr Hamish Shilton

General Surgeon

I had a Hiatus Hernia Repair and I couldn’t walk more not be happier. Hamish was excellent and his theatre team were great. Cabrini Hospital are so caring and attentive. Recovery has been very good and I put it down to the skill of the surgeon. I no longer have any symptoms of acid reflux and I’m off all medication. Would highly recommend Hamish Shilton.

Dr Kostas Syrrakos

General Surgeon

Dr Kosta is a very caring and professional surgeon, He explained everything clearly before the operation and follow up was great. He was very happy with my outcome and so am I. Voula is a rippa, she was amazingly helpful and just sorted everything so well. She organised my surgery really quickly and slotted me in , im truely thankful to her

In Focus Radiology - Wallsend

Imaging (Scans), Radiology, + 1 more

All staff were extremely respectful & helpful at all times. Only suggestion is better signage as to exits following a procedure - I found it a bit confusing. You are escorted to the procedure room but I was not given directions to exit. Staff did however help me when they realised I was unsure of how to get to the exits.

In Focus Radiology - Belmont

Imaging (Scans), Radiology, + 1 more

Every time I have been to Belmont your staff have been amazing and this time is no exception. The girl who did my ultrasound was caring and absolutely beautiful she made me feel relaxed and comfortable because I hate these procedures. Thank you for looking after me

The Glen Endoscopy Centre

Gastroenterology

Anesthetist Thomas Jojy’s intravenous injection skill is poor. I had a big bruise and lump appeared around injection point, and also, it is so painful when administered aesthetic drugs, which I can feel the injection is not proper. Very bad feeling. Painful still.

GIH Access Endoscopy

Gastroenterology

Great practice, just realise even if you are booked, there are occasional emergencies that may causes you to wait. But great team. Made an unpleasant experience quite relaxing. And I'm pensioned off for PTSD, so that's song something.

Finch Ortho Spine

Orthopaedic Surgery

Surgery delayed due to medication not being stopped three days before. Extended time delay for surgery in order to schedule a new time. Once in surgery process was well managed and a good outcome was achieved