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Australian Cardiovascular Specialists

Cardiology

There was just one incident that marred my visit. When I arrived - after a long 3 1/2 hour drive from East Gippsland - I had expected to find a cafe nearby to have a late breakfast. (I had deliberately arrived 45 mins early.) I asked one of the receptionists if there was somewhere I could get something to eat. Her response was polite but, unfortunately, no food was to be found close by, so some locals I spoke to outside the clinic guided me to a nice cafe a 5 minute drive away. When I returned after a very rushed breakfast, and intending to pay a quick visit to the clinic facilities before my appointment, I was a bit shocked to see the sign that told me there were no toilet facilities in the clinic - not at all what I expected. So I said to the receptionist "You could have told me there were no facilities available here. I could have gone at the cafe". Admittedly I could have phrased my comments better but I was taken by surprise and also felt bad that I would be late for my appt as I now needed to find out where the toilets were. The receptionist could also have replied along the lines of "Oh, don't worry, the toilets aren't far away." Instead she let me have it; told me quite sternly that she could only be expected to advise me there were no toilet facilities if I had told her previously that I needed to "go". This person knew I'd had a very long drive. I think her irate response was rude and unkind under the circumstances. Aside from that, and a wait of about 30 mins for my first procedure (I needn't have rushed my breakfast), my visit was perfectly fine and the rest of team really lovely.

Dr Karen Paice

Obstetrician & Gynaecologist

I am deeply grateful to have had Dr. Karen as my obstetrician throughout my pregnancy journey. Her unwavering support, gentle guidance, and exceptional expertise made one of the most important chapters of my life feel safe, supported, and truly respected. She always took the time to listen, valued every decision I made, and ensured I was fully informed and comfortable at each step. What truly sets her apart is the way she goes beyond expectations to make sure her patients are okay — not just medically, but emotionally as well. Her calm presence, thoughtful explanations, and genuine care made every appointment reassuring. I always felt heard, valued, and cared for as an individual, not just as a patient. I also want to express my heartfelt appreciation for her team(Amy). They were always ready to help, consistently kind, and incredibly patient. Whether it was answering questions, arranging appointments, or offering reassurance during anxious moments, the team’s warmth and professionalism made a huge difference. Their support created an environment where I always felt welcomed and looked after. Together, Dr. Karen and her team provided a level of care that was truly extraordinary. I will always be grateful for their dedication, compassion, and the way they stood beside me throughout this journey. They made my experience remarkable, and I feel blessed to have been in such capable and caring hands.

Maryvale Private Hospital

Gastroenterology, Gynaecology, + 19 more

I had booked in for my three year old to have a procedure done at 8.30am. He waited three hours to be seen, which he fasted for. We were not told how long the wait would be or if there would be a wait. In fact, we were moved rooms and told that the doctor would not be far away. It was over an hour later after that. We understand that issues arise in hospitals, but there was no communication at all. He was hungry going into the appointment and trying to keep a busy toddler occupied with minimal entertainment made for an even longer experience. Not only did we have no communication in waiting, we were told that I (mum) would be there when my son woke from being put under, but I wasn’t and he was more hysterical than I could have imagined. In the end, we were told that we could go because he was losing it so much. Luckily, he eventually calmed down in the car. It was at that point I realised, I hadn’t even been debriefed about how the procedure went. If the doctor does not have time to inform parents about how the procedure went, they need to rethink how it is run. I have had better communications from a vet during emergency surgeries in the middle of the night, when there is multiple procedures going on at once.

Dr Kent Kuswanto

Obstetrician & Gynaecologist

I had an incredible experience with Dr. Kent and his team. His service, care, and surgical skills were absolutely top-notch. I had a large fibroid, and thanks to his expertise, he made a quick and confident decision to perform a C-section rather than making a horizontal incision. I truly felt I was in the hands of a highly skilled technician. His team was amazing throughout the entire process, and the follow-up care was thorough and reassuring. I’ve also recovered so quickly, which I credit to his precision and care. I couldn’t be more grateful for the outcome and the level of care I received. Highly recommend Dr. Kent and his team.

Dr Alice Truong

Obstetrician & Gynaecologist

Dr Alice is a dream OBGYN. She is so calming and charismatic. She helped me feel prepared and heard in both my pregnancies and did everything she could to make sure both my baby boys and I were safe and sound. I adore having her on my care team. Even though we’ve decided that two kids is perfect for our family… getting to see Dr Alice again is almost tempting enough to go back for a third. She’s the best. She was also so gentle with my IUD insertion. I honestly didn’t feel anything! What a super star.

Dr. Justyna Ozimek-Kulik

Nephrologist, Paediatrician

She didn't send the results to family doctor and i called the reception twice and they confirmed that they sent it but in deed they didn't when i came to the hub to pick the results they refused to pass it to me so i had to argue with them badly at the reception until they have me the results So, i don't recommend this doctor to any one and i told the family doctor not to send people to get again, there vests to get and she did nothing and until now my daughter is the same and didn't get better

Dr. Gerard Bourke

Orthopaedic Surgeon

I was 82 at the time and this operation was the most serious one in my life so far. The hospital and surgeon were caring and helpful. I subsequently suffered a bad reaction to the painkiller I had been given, and it has taken many months for me to even partly regain full use of my foot. The surgeon has been very helpful with his long-distance advice, as I have not been able to return to the Sunshine Coast so he could see me in person. I think the care will be on-going for some time yet.

The Glen Endoscopy Centre

Gastroenterology

The staff were amazing, the receptionist, the doctor, nurses and anaesthetist were all so kind, friendly and professional. I have had a great experience despite feeling a little anxious. All the staff made me feel very comfortable and cared for, their diligence and sincerity really moved me, a huge thank you to all the staff at The Glen Endoscopy Centre.

Dr Kostas Syrrakos

General Surgeon

Dr Kosta is a very caring and professional surgeon, He explained everything clearly before the operation and follow up was great. He was very happy with my outcome and so am I. Voula is a rippa, she was amazingly helpful and just sorted everything so well. She organised my surgery really quickly and slotted me in , im truely thankful to her

Dr Nathan Hartin

Orthopaedic Surgeon

I was referred to Dr Hartin by my GP. He was very professional and knowledgeable in his field. He gave me sound advice. Although there’s little that can be done to help the problem, caused by wear and tear and advanced age, I felt assured that better management of the injury, on my part, would be beneficial in the long run.

In Focus Radiology - Wallsend

Imaging (Scans), Radiology, + 1 more

All staff were extremely respectful & helpful at all times. Only suggestion is better signage as to exits following a procedure - I found it a bit confusing. You are escorted to the procedure room but I was not given directions to exit. Staff did however help me when they realised I was unsure of how to get to the exits.

Dr Ricardo Hamilton

General Surgeon

I am very much satisfied at my first time visit with Doctor Hamilton because he explained fully my medical condition. He is professional but at the same time amiable treated the patient , myself with respect and care plus with a gentle smile.

GIH Access Endoscopy

Gastroenterology

Great practice, just realise even if you are booked, there are occasional emergencies that may causes you to wait. But great team. Made an unpleasant experience quite relaxing. And I'm pensioned off for PTSD, so that's song something.

PersonalEYES Epping

Ophthalmology

I have always had a pleasant experience in all my previous visits until my most recent visit which had a waiting time of 1 hour 20 min. I understand how these things happen and often nothing can be done to prevent this happening.

Deakin Paediatric Specialists

Paediatrics/Pediatric (Children's Doctor)

Lovely practice. Love how you had something fun for the kids on entry to ease their anxiety. Dr Javier listened to all my concerns and often answered questions before I needed to ask them. She was absolutely wonderful

Finch Ortho Spine

Orthopaedic Surgery

Surgery delayed due to medication not being stopped three days before. Extended time delay for surgery in order to schedule a new time. Once in surgery process was well managed and a good outcome was achieved