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In Focus Radiology - Warners Bay

Imaging (Scans), Radiology, + 1 more

Over the last nine months particularly, but over the last ten year in total, I have been very happy with the way I have been treated at your establishment as a patient. All staff, both admin and technical staff have been very professional and friendly. I had intended to write to InFocus, prior to the survey request, to thank the staff for the kind way I was treat while having a CT scan of my back lately. I felt your team certainly tried to accommodate my needs and were very considerate of my pain level at all times. Waiting times have been very reasonable and admin staff have always made every attempt to try and fit me in so I didn't have to come back a second time. I have found all technicians very happy to answer my questions while maintaining a very high level of professionalism. Results have been sent to my doctor very promptly so I have been able to follow up with my GP without delays. I also love the Patient Portal. As a person who likes to better understand my health conditions, I find having access to the information via the portal has been helpful in making me more comfortable when I have been diagnosed with something serious and on going. It is also significant that the results are stored there long term and this gives me and professionals a chance to monitor changes over a decade. Thank you for the opportunity to comment about my experiences with you and your team.

Dr Natalia Garibotto

General Surgeon

Natalia is very open n honest with her explanation.. eventhough it can be brutal n upsetting 😢.. it’s a very good thing .. as it’s always supported with facts n figures. She is a good listener n is willing to listen to patient’s needs. And to come up with a plan to satisfy their needs. Natalia is compassion towards her patient n shows great care in giving her best to achieve the greatest outcome. 👍 Her operation n procedures are top class n any issues eg excess bleeding are attended to immediately. She is meticulous, careful, well planned, confident n always wear a smile 😊 on her face. Her stitching work is very neat n tidy n heal up very nicely. After surgery, all wounds n cuts are bandaged up nicely .. Like nothing has happened… which is good to see. 🤪 Overall, I’m very happy to hav her do my breast masectomy … as all has gone very well and I’m on the road to recovery. I highly recomend her to anyone as their breast surgeon. Thank you Natalia. ❤️❤️

Dr Craig Timms

Neurosurgeon

I was referred to Dr Craig Timms by my new GP due to degenerative disc disease, a posterior disc bulge, foot drop, and significant difficulty with walking and physical activity. Unfortunately, my experience was disappointing. Dr Timms did not carry out a thorough examination of my functional limitations, nor did he ask how my condition affects my daily life. Despite observing that I was clearly hobbling and in pain, there was little acknowledgment, empathy, or concern shown. As someone seeking specialist input for a condition that has already impacted my ability to work — including being rejected from a job interview due to my gait — I expected a more comprehensive and compassionate assessment. As a specialist, this felt like a missed opportunity and a letdown.

Dr Shirin Sarejloo

Cardiologist

Dr Shirin has been looking after my 88-year-old father, and we could not be more grateful. From the very first appointment, she showed incredible patience, kindness, and professionalism. She took the time to explain everything clearly to my dad, making sure he understood his condition and treatment, and never made us feel rushed. It is rare to find a doctor who combines such deep expertise with genuine compassion. My father felt listened to, respected, and reassured after every visit. We have complete trust in her care, and I would definitely recommend Dr Shirin to anyone looking for an excellent cardiologist. Thank you Dr Shirin!

Dr Michael Wei

Ophthalmologist

Dr. Michael Wei is a very skilled and professional surgeon who provided me with outstanding care. He has been treating me for macular degeneration, and his approach has been thoughtful, thorough, and based on a very accurate and successful diagnosis. Dr. Wei also performed my cataract surgery, which was extremely successful. The procedure resulted in a dramatic improvement in my vision, and I experienced no side effects following the operation. His surgical expertise and calm, professional manner gave me great confidence throughout the entire

Dr Mahsa Mirdamadi

Respiratory (Chest) Doctor

I had an excellent experience with Dr. Mahsa Mirdamadi. I visited her for my severe seasonal allergies, which had been bothering me for a long time. Dr. Mirdamadi is incredibly knowledgeable and attentive. She took the time to diagnose the issue correctly and prescribed a treatment plan that has worked wonders. It is rare to find a specialist who is both so professional and genuinely caring. Highly recommended for anyone with respiratory or allergy issues

Brisbane South Private Hospital

Gynaecology, Dentistry, + 6 more

My first greeting was - can I see your identification. I have never been asked that on previous occasions when presenting for a day procedure at a private health facility. The form which I had to sign was hurriedly passed over to me and I should have been given a copy to keep. It shouldn't matter whether I was fully covered, as in this case by my health fund or if I had to pay an out of pocket amount. I didn't feel welcomed.

Complete Health Australia Rouse Hill

Cardiology, Dietitian, + 13 more

I consulted Dr Siddarth Trivedi for Cordiac Evaluation and I am extremely satisfied with the care I received. The doctor was very knowledgeable, calm, and took time to explain the test results in simple terms. The staff and facilities were also well organised. I felt confident and reassured after the visit. I would definitely recommend Dr. Siddharth Trivedi to anyone seeking expert cardiac care

Cabrini Malvern

Weight Loss & Bariatric Surgery, Breast Surgery, + 18 more

Operation went well , The nurses were always saying there low on staff when I asked for anything or food , I always waited and got No food when I was starving after the operation....I paid 100 percent out of my pocket for the radical Prostatecomy operation happy it was done quick but not so happy with No food and telling me they were short staffed as It cost pretty big money for the operation...

Dr Scott Tulloch

Orthopaedic Surgeon

Can't rate Scott highly enough. First vist to Scott was some eight months before eventual surgery with another two visits prior to the operation. These consultations were informative, helpful, and very reasurring with the decision on operation timing left to me. Immediately impressed by his manner, openness and obvious competence. The operation and recovery went without a hitch.

Dr. Gerard Bourke

Orthopaedic Surgeon

Dr Bourke was simply fantastic. Wonderful bedside manner and comprehensively explained my injury. He personally performed the CT scans in his office and interpreted the results straight away. Extremely efficient. Kelly his medical receptionist is also fantastic. Absolutely lovely and nothing too much trouble. Would highly recommend this medical team.

Australian Cardiovascular Specialists

Cardiology

I was very happy with my first visit to the cardiologist. The doctor was professional, attentive, and took the time to explain everything clearly and answer my questions. The clinic was very clean and well organised, which made the experience even more reassuring. Overall, it was a positive and comfortable visit, and I felt well looked after.

Neurosciences Queensland

Neurology, Neurophysiology, + 4 more

Excellent service, very professional & caring. Communication was amazing from the first phone call to final report. Front line staff very welcoming & helpful , Neuroscientist Mark Wyatt who explained each step of the nerve conduction study, beautiful man I would certainly recommend Neurosciences Queensland ...... Thankyou .... jane

The Glen Endoscopy Centre

Gastroenterology

做胃镜检查的前后注意事项很清晰，检查后立刻送上咖啡饼干，非常人性化，必须点赞！👍🌹 The pre- and post-procedure instructions were explained very clearly, which made the whole gastroscopy process feel very reassuring. Right after the examination, they even offered coffee and biscuits — such a thoughtful and human-centred touch. Definitely deserves a thumbs-up!

Victorian Bariatric Surgery Centre

Weight Loss & Bariatric Surgery

Excellent service on all levels. Nursing and admin staff professional. The practice utilizes an app that streamlines the stages of colonoscopy preparation. This app is very simple to use and enters preparation steps into your calendar. There’s no risk of making a mistake. The Doctor is very good, excellent.

Dr Nikhil Sapre

Urologist

I found Dr.Sapre and his staff to be mindful of his patients needs, to that end the Dr or a staff member were always prepared to clarify or expand on anything that I had not clearly understood. Overall, I would. give Dr Sapre 10 out of 10 for his care and obvious dedication to his profession.