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Fertility North

Fertility Medicine, Obstetrics & Gynaecology

We have been using FertNorth for close to 5 now. Some appointments we leave positively encouraged and some less so but have found we are consistently, probably every visit given wrong information which we then have to spend a considerable amount of our own time to rectify. I.e ringing around to find places that provide specific blood tests, forms not signed by doctors, wrong test requested, wrong information that generally significantly prolongs our IVF process wasting months we had planned for the process of becoming pregnant. We have faced a lack of understanding and awareness surrounding being a sam sex couple. We found that the nurses are by far the most reliable and knowledgeable and most of our issues faced have stemmed from Admin staff not having the correct information but primarily the specialist giving us wrong information, forgetting vitals steps in the process or giving us contradictory Information since the advice given in the previous visit. We leave feeling confused and deflated every visit.

Mugga Wara Endoscopy Centre

Gastroenterology

Efficient but lacking attention to detail. Gluten free sandwiches prepared at a local cafe aren't acceptable for celiacs. Nurse said they'd be safe because they were packaged in a wrapper, which ignores preparation and cross contamination concerns. Disappointing level of care for an endoscopy centre that must cater to celiacs fairly frequently. MWEC was advised through my doctor in advance of my reaction to adhesives but on the day I was told they only had 2 options available and "they'd have to use something". Now I have an allergic contact dermatitis reaction. Please get an alternative to 3M adhesives that contain colophony, it's a common irritant.

Dr Jay Natalwala

Fertility Doctor, Obstetrician & Gynaecologist

We left feeling like our time and money had been wasted. We tried to plan accordingly by completing all tests and scans prior to the visit only to be now further delayed by needing an other test we could have completed months ago. We have spent 2 days since our appointment trying to call around to deal with tech errors on the website preventing payment and trying to find and external provider for a prerequesit that is not really clear and were told FerthNorth can provide but actually cant.

Sydney Urology Care

Urology

I am extremely fortunate to have on my side in my recent prostate operation, Dr Mathew Winter and his great team for a fantastic effort. The follow up each day while still in Hospital was exceptional by Dr Winter and his two resident Doctors Damien and Umer. Also Dr. Venu Chalasani who originally looked after me prior to the operation still called in to see how I was progressing I am very fortunate to have such a fabulous team around me, So a big THANK YOU , I am grateful.

In Focus Radiology - Belmont

Imaging (Scans), Radiology, + 1 more

I believe I have received a 5-Star service. I felt their professionalism from the moment the front desk answered my call to make an appointment. They are courteous and informative. I did not need to wait for long before I was ushered inside to start the process which was finished in minutes. Before leaving the premises, I was given a Patient Portal Access Card to view my image before I see my GP. Thank you, InFocus in Belmont, for looking after us.

Professor Simon Platt

Orthopaedic Surgeon

Great professional care and advice. All medical and clerical staff courteous friendly and efficient. Dr Platt and his staff and colleagues are extremely easy to talk to which makes the consultation , treatment and it’s scheduling a very comfortable and reassuring experience. His knowledge and experience is impressive. Surgery and recovery went smoothly with hospital staff making my brief stay pleasurable. Postoperative care excellent.

A/Prof Roland McCallum

Endocrinologist

Professor McCallum has been extremely supportive and helpful over the past few years following my injuries. He has taken the time to seek additional support and advice from others within the medical profession. I personally cannot thank Roland enough for his help and support. I have been fortunate to have an extraordinary team of doctors and physicians involved with my rehabilitation, for which Rolland is certainly among the elite.

Gynaehealth

Obstetrics & Gynaecology

I had to wait over 6 hours for my procedure. They let taking people through before me who had been waiting less time than me. My sister called to check on where I was because my phone was flat and they said they checked on me and I was fine, except no one had checked on me. When I raised concerns about the wait time and lack of communication, I felt the theatre nurse was patronising towards me. It showed really poor patient care.

Dr. Amin Bahabri

Obstetrician & Gynaecologist

Dr Amin has been incredibly friendly, supportive and genuinely invested in our fertility journey. He talked us through our options, guiding us in a positive and clear manner every step of the way. He listened to me and made adjustments where he could regarding my medication regime from one cycle/round to the next. Dr Amin took the time to check in with us at various points throughout our journey, offering advice and support.

Dr Dan Krishnan

Obstetrician & Gynaecologist

Dr Dan was exceptional from the moment I was diagnosed with an extra-large fibroid through to after my surgery. He made sure I was comfortable and reassured the whole time, always honest and very approachable. He carefully strategised my procedure so it could be done keyhole, which I really appreciated. I’m extremely happy with my results and couldn’t be more grateful for the care I received.

Macarthur Surgical Group

General Surgery

High praise for this surgical group! The receptionist was so sweet, making my kids feel special with lollipops and kind words while they waited with my mum. Dr. Hamilton was also exceptional—he explained my hernia surgery in great detail, with specific care for my connective tissue disorder. He is a lovely person and a very thorough doctor. Highly recommended!

Dr Adrian Sjarif

Plastic Surgeon

I underwent a procedure to remove a SCC in situ on my face that was located just below the eye and bridge of my nose. Dr Sjarif, the support staff and nurse were all highly competent, professional, confident and kind. I felt in safe hands for the entire procedure. I would definitely recommend Dr Sjarif to my family and friends should they need his expertise.

Dr Rashida Hakeem

Fertility Doctor, Obstetrician & Gynaecologist

I received prompt reminders for the appointment. When I arrived, the receptionists were extremely polite. The appointment ran on time and Dr Rashida Hakeem explained the findings from my scans carefully and methodologically. I left with a much better understanding of the medications prescribed, and a future plan of action. Thankyou for your efforts.

Complete Health Australia Rouse Hill

Cardiology, Dietitian, + 13 more

Wonderful and happy staff! Easy parking. Dr Trivedi is amazing. Very thorough, kind, understanding and listens well. He took the time and researched my medical history. So impressed with the service, care and attention to detail. I felt that I had been heard and I now understand my condition well. Thank you to the team.

Australian Cardiovascular Specialists

Cardiology

Dr O'Brien was friendly, professional and provided information in a supportive manner. As an observation, perhaps not appropriate for reception staff to have a chat behind the front desk with someone they know who was waiting to be seen. As someone who works in the professional space, optics are everything.

Mr Daniel Robin

Orthopaedic Surgeon

Daniel Robbin is really great he answered all my questions, explained to me the next steps and he explained the images and what happened during my surgery in a very detailed but easy to understand way. My MRI shows early arthritis and if I even need another knee surgery I will be seeing Dr Robbin again.