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Offspring Medical - Hawthorn

Paediatric (Pediatric) Surgery, Paediatrics/Pediatric (Children's Doctor)

Could not fault Meredith she is amazing but the whole practice is not set up to help the customer. There is no hi caps meaning the parent of the potentially sick child has to make sure they keep the invoice to spend more time at home on admin. Then there are the amazingly long wait times if you call. Why would you not outsource that. As a parent of two children I have no longer than about 3mins of time in between one of the kids needing me for something. When I first called I had to spend 30mins on the phone. There is no excuse possible for your practice to have similar wait times to Australia Post. Your reception team seem to move at a snails pace and usually two of them will join in on a conversation with a client. You have enough staff to be handling the call volume. If not outsource it. Thirdly you are a paediatric specialising medical clinic- why do you have ONLY stairs at the front door- surely you see many babies in prams and have a higher percentage of clientele who would need a ramp to get in. All of these things I have listed seem to be common sense which is why they frustrate me so much.

Clarity Health Care - Fitzroy

Psychiatry, Psychology

waiting room is very clean and calming, the supportive posters for queer identities and available water were particularly reassuring. admin staff are all delightful and helpful, and my practitioner was very helpful and accommodating for my changing needs. would definitely recommend clarity health care to others, especially their head2health program. my only bit of criticism would be making sure that ALL admin staff are familiar with the processes around head2health. i requested that one of my sessions be rescheduled as i was sick, but i was informed incorrectly that i would not be able to reschedule. i had to go to my second-last session with my psych, assuming i was only having one, and have her inform me that rescheduling was actually possible. in future, please ensure all admin staff are familiar with rescheduling processes, and are communicating clearly with practitioners regarding available rescheduling.

Dr Simon Nothman

Fertility Doctor, Obstetrician & Gynaecologist

We highly recommend Dr. Simon Nothman for anyone seeking compassionate and expert care in the field of IVF. His depth of knowledge and experience is immediately clear, but what truly sets him apart is his warm, friendly, and genuinely patient-centred approach. Dr. Nothman takes the time to explain every step of the process in a clear and reassuring way, ensuring we felt informed, supported, and confident in each decision. He never rushed appointments and always made us feel heard, respected, and cared for. His combination of professional excellence and heartfelt care makes an incredible difference during what can be an emotional and overwhelming journey. Dr. Nothman is not only great at what he does—he is the kind of doctor who makes you feel safe, supported, and hopeful. We are deeply grateful for his guidance and would recommend him without hesitation.

Happy Dentistry

Dental Care Professional, Dentistry

I would like to thank Dr. Marcus Leung for being so professional and understanding during my wisdom tooth removal. I’d been telling him I feel nervous and my pain tolerance is low and he manage to explain to me every details whenever he’s doing the extraction of what he is doing, it helps me manage my nervous level. And the whole service is smooth and I barely felt any pain. God bless Doctor and i meant by saying THANK YOU for your service.

The Glen Endoscopy Centre

Gastroenterology

I always find the staff at the Glen Endoscopy Centre friendly, professional and very efficient. Over my several visits to the centre, this has been my consistent experience. The procedures go smoothly and in a timely. The specialists are very helpful before and after the procedures and the staff are also. I would recommend the centre to anyone considering the GEC for their procedures.

PersonalEYES Parramatta

Ophthalmology

Our son has a history of issues in both eyes and we couldn’t hope for better ongoing care and attention than that being received by the PersonalEyes team. We have attended both the CBD and Parramatta practices and they are other consistently fantastic . The staff are all kind, polite and clearly competent . The Drs bedside manner is great and provides both information and comfort .

Dr Krishna Bhagwat

Cardiothoracic Surgeon

Krishna explained the outcome of the operation on the heart that was easy to understand. He gave me lots of comfort on the status of my heart and the healing process …. what activities I can do and what to avoid. Thrilled that I could return to playing golf a lot quicker than the booklet indicated because of the technique he used on my chest bone. Thanks Krishna

Macarthur Surgical Group

General Surgery

Text directions were good in locating the practice. Receptionist was friendly, knowledgeable and polite. Appoints we’re running behind schedule but the doctor was apologetic and in turn, thorough with my appointment. My condition and all options were clearly explained and follow up treatments planned and booked in.

Mr Ali Humadi

Orthopaedic Surgeon

Overall quite good except the hospital pharmacy lost all my medications that I had to bring with me. I had a day where I didn’t have the important tablets as I have Addisons disease. Total incompetence from the pharmacy. Medication replacement very inadequate. Surgical incision site very painful to be expected.

Dr Railya Mousina

General Surgeon

Dr Mousina is very caring, intelligent and competent surgeon. After my lumpectomy, she followed up to see if everything was ok, explained fully my ongoing treatment and put me in touch with a wonderful oncologist!! I felt i was very well cared for and trusted her advice and judgement as to treatment.

Dr. Amin Bahabri

Obstetrician & Gynaecologist

Dr Amin was amazing every step of the way, he was very patient with us and explained each step of the way. We were not just a number or another static, we felt heard and safe in his care. Everything worked with our first treatment with him. We are forever grateful for everything he did for our family.

Mr Daniel Robin

Orthopaedic Surgeon

Attended the appointment with my mother and he was very respectful and empathetic. He thoroughly explained her test results and was very reassuring. I would recommend him to all my friends and family. Very rare to find a medical practitioner who is a Mr to be like this.

Dr Swaroopini Thangarajah

General Practitioner

I always feel like I matter with Dr. Thanarajah. She looks at my issues wholistically and really breaks down any questions that I have. I feel cared for and not lost in the system and i'm really appreciative of that especially for more chronic and ongoing health issues.

Dr Evelyn Chia

Obstetrician & Gynaecologist

Evelyn is very professional, pragmatic and is adaptable. We had a complicated pregnancy and birth and Evelyn kept reassessing and changing things according to the situation. She was flexible and always sure to provide the best care possible. We highly recommend her!

​Sydney Pain Day Surgery

Pain Management

The staff couldn’t be more helpful, kind and caring, reception, nurses and Dr Mohabati himself have all been great. I have been a patient several times and never had a bad experience.

Melbourne Cardiology Group

Cardiology

My visit was pleasant, everyone was professional and obviously very knowledgeable in their areas. Reception, technical and specialist areas. I can highly recommend this practice.