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East Sydney Private Hospital

Anaesthetics, Breast Surgery, + 17 more

Dr Paul Thornton-Bott Hip & Knee Orthopaedic Surgeon For many years, I lived with persistent hip and leg pain that gradually worsened to the point where I could no longer walk, sit, or stand without significant discomfort. I was hospitalised four times for pain management and was repeatedly told it was simply an arthritis “flare-up,” with strong pain medication prescribed as the only solution. For over a decade, I experienced ongoing aching, and six years ago the pain began waking me at night. In the last two years, I suffered in silence. From February 2025, I was unable to sleep for more than four hours at a time—and even that was only possible with medication. Despite seeking care through POW Hospital, I was advised to wait for the flare-up to pass. By October, the pain had become debilitating. Everyday activities—walking, sitting, even something as simple as using the bathroom—became overwhelming. Eventually, my body simply stopped allowing me to move. The pain was completely life-altering. At my lowest point, friends encouraged me to seek another opinion. That decision changed everything. I contacted East Sydney Private Hospital and spoke with Michelle, whose kindness and compassion were evident from the very first call. She listened, acted quickly, and arranged for me to see Dr Paul Thornton-Bott that same day. From the moment I met Dr Thornton-Bott, I felt reassured. He was humble, thorough, and honest. He didn’t overpromise, but he clearly explained that a hip replacement could relieve my pain. For the first time in years, I felt heard—and more importantly, I felt hope. Michelle coordinated all necessary imaging and documentation seamlessly, and the entire pre-operative process was exceptionally well organised. I always knew what was required, and communication from both the hospital and Michelle was outstanding. I am now two weeks post-surgery, and I can say with absolute certainty: I have no hip pain. I can walk, sit, and stand without the debilitating discomfort that once defined my daily life. While there is some mild post-operative soreness, it is minimal and entirely expected—it is nothing compared to what I endured before. I only wish I had pursued this surgery sooner. Dr Paul Thornton-Bott is an exceptional surgeon, supported by a highly skilled team, including outstanding anaesthetists and specialists. You are treated as an individual—not a number—and your care is directly managed by him throughout the process. This is not a paid review—simply my genuine experience. I would not hesitate to return to Dr Thornton-Bott for future treatment, and my husband will also be seeking his care for a knee replacement. If you are living with chronic pain, please know there are options. You do not have to live this way. 10/10.

Dr Dan Krishnan

Obstetrician & Gynaecologist

I had an excellent experience under the care of Dr Dan Krishnan for my laparoscopy. From the very beginning, he was professional, reassuring, and incredibly knowledgeable. He took the time to explain everything clearly, answered all my questions, and made me feel completely at ease going into the procedure. The surgery itself went smoothly, and I felt confident I was in very capable hands throughout the entire process. Post-operatively, his care and follow-up were just as thorough and attentive, which made a big difference in my recovery and overall experience. The hospital stay was equally outstanding. The nurses were absolutely amazing—kind, attentive, and genuinely caring. They checked in regularly, managed my pain well, and made sure I was comfortable at all times. Nothing ever felt like too much trouble for them, and their warmth really helped me feel supported during my recovery. Overall, I couldn’t have asked for a better experience. I’m so grateful to Dr Krishnan and the entire hospital team for their exceptional care and professionalism. Highly recommend.

Dr Paul Thornton-Bott

Orthopaedic Surgeon

Dr Paul Thornton-Bott (Hip & Knee Orthopaedic Surgeon) After years of severe hip pain, multiple hospitalisations, and being told it was just an arthritis “flare-up,” I reached a point where I could barely walk, sit, or sleep. Everything changed when I contacted East Sydney Private Hospital and was connected with Michelle, whose kindness and efficiency were outstanding. She arranged for me to see Dr Paul Thornton-Bott the same day. Dr Thornton-Bott was professional, honest, and thorough. He explained everything clearly and gave me confidence that a hip replacement would relieve my pain. Two weeks after surgery, I have no hip pain. I can walk, sit, and stand comfortably again. The difference is life-changing. I only wish I had done this sooner. I highly recommend Dr Thornton-Bott and his team—exceptional care from start to finish. 10/10.

Newcastle Surgical Group

General Surgery, Weight Loss & Bariatric Surgery

I had an incredibly positive experience with Dr Owen Morris, nurse Belinda and all the reception staff. Dr Owen Morris was not only highly knowledgeable and thorough, but also deeply human in his approach. He was calm, understanding, and took the time to explain everything in detail, always ensuring I felt informed and in control of my choices. The nurse, Belinda, was equally wonderful along with kind, supportive, and consistently helpful. Reception staff were always kind, informed and supportive. I would bet they are most probably the coolest reception team ever. The whole team's warmth and understanding made a challenging time feel much more manageable. I felt genuinely cared for every step of the way. I’m very grateful for the compassion and professionalism of this team.

Dr Ziggy Yeh

General Surgeon

Highly recommend Dr. Ziggy Yeh! I visited him to rule out a rectal tumor, and the entire experience was exceptional. Dr. Yeh is incredibly experienced and professional, but what truly sets him apart is his approach to patient care. He was extremely patient and took the time to address all my concerns, which not only relieved my panic but provided immense psychological comfort. It’s rare to find a doctor who balances high-level medical expertise with such genuine empathy. If you’re looking for a specialist who truly cares, Dr. Yeh is the one.

Maryvale Private Hospital

Gastroenterology, Gynaecology, + 19 more

Nurses were knowledgeable, unhurried, kind and provided regular updates of when my hysteroscopy would take place. Information was checked and rechecked and the anaesthesiologist explained what would happen in the operating theatre. My gynaecologist dropped by before surgery and again with an update after surgery. The theatre nurses were professional, knowledgeable and always kind and gentle. I had plenty of time to rest and have a drink (didn’t feel like eating) before getting comprehensive discharge information and heading home.

Dr Emma Hiscutt

Dermatologist

I have had regular check-ups with Dr Hiscutt for some years. She is invariably meticulous with examinations, testing and treatment. She is also tactful, engaged and easy to talk to. Sympathetically delivering a recent melanoma diagnosis, she gave me all the time I needed to discuss the cancer, procedures and outcomes: I felt reassured and fully supported, and the surgery and care she immediately organised were also exceptional.

Dr Swati Mukherjee

Cardiologist

Dr Swati is very professional and knowledgeable. She referred me for a Coronary Angiogram. I was unsure if I'd had this exact procedure before. I now believe I hadn't and found it a bit of an ordeal. This is not the Doctor's fault but a little more explanation of how the angiogram was to be conducted would have been helpful in my planning on the day, as the hospital was 75kms away and I required transportation to and from.

Dr David Kitchen

Orthopaedic Surgeon

I recently had ACL reconstruction surgery with Dr Kitchen and had a great experience. From the first consultation, he explained everything clearly and made me feel comfortable and confident, especially as it was my first surgery. His professionalism and calm approach really stood out. Overall, it was a very positive experience and I would highly recommend him to anyone needing orthopaedic surgery.

Dr Owen Morris

General Surgeon

I had an incredibly positive experience with Dr Owen Morris. He was not only highly knowledgeable and thorough, but also deeply caring in his approach. He was calm, understanding, and took the time to explain everything in detail, always ensuring I felt informed and in control of my choices sprinkled with a little bit of humour when appropriate.

East Coast Psychology & Psychiatry

Psychiatry, Psychology, + 1 more

I have always received utmost respect and courtesy by all at this practice, excellent communication, sensitive to privacy and for me an excellent ongoing highly experienced clinician who I am most grateful for in my life and fortunate to see. I cannot speak more highly of the professionalism and support that makes a difference

Dr. Bill Gong

General Surgeon

Dr Gong is incredibly caring and compassionate in everything he does. He approaches each patient with genuine empathy, taking the time to listen and ensure they feel supported and respected. This level of kindness and dedication truly stands out, and I am very happy with the care and service he provides.

Complete Health Australia Rouse Hill

Cardiology, Dietitian, + 13 more

Dt Charith is a very nice and well informed doctor. He is incredibly kind and attentive. He took the time to listen carefully to all my concerns and made me feel completely at ease throughout the visit. He recommended some options. A very compassionate doctor. Highly recommend. Thank you Dr Charith

Home Sleep - Sleep Study Melbourne

Sleep Medicine

I tried to have a hospital study previously but couldn’t sleep. Having the sleep study at home was a lot more convenient and I was finally able to get a good nights rest. The appointment the next day was also very informative and i felt supported.

Brilliant Being

Endocrinology, Medical Weight Loss

A bit of a wait. Feeling quite unwell but doc helped explain some issues and changed the medication. Unfortunately a long wait to see the nutritionist who I really need to see as I am coeliac and find it hard to eat enough protein.

Gippsland Specialist Group

Gastroenterology, General Surgery

The whole experience was smooth, well organised, friendly and with excellent communication. I was made to feel comfortable pre and post procedure and was cared well for from arrival to discharge. Thank you for such genuine care.