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  • User avatar
    Dr Marcia Bonazzi

    Obstetrician & Gynaecologist

    2.25

    Verified

    I saw Marcia for a ruptured ovarian cyst (I've never had a cyst before and so wanted not only treatment for the cyst itself, but an understanding as to what it was, why I got it, what the treatment options were). Marcia was lovely, but I felt totally dismissed when I raised with her the question that I may have PCOS. I've previously been to the GP multiple times with excessive facial hair growth, hormonal acne and unexplained weight gain - all symptoms of PCOS. When I mentioned it to Marcia, she quickly dismissed that 'people with PCOS are obese', and therefore I don't have it. I was disappointed I had to push to explain to her the symptoms I had, rather than her asking me about my symptoms, given it was our first appointment. While I'm not a medical expert, I know through my own research and through friends with diagnosed PCOS that the idea everyone with PCOS is obese is a myth. I have a friend who also saw Marcia, who also was told she didn't have PCOS because she wasn't overweight. My friend pushed for a blood test and she was diagnosed with PCOS. I just wanted to highlight this as many people go undiagnosed for PCOS and myths like this do not help. I left the appointment really upset and feeling dismissed about my concerns. Unfortunately for this reason I'll be seeing someone else for managing my cyst.

    Seen for:

    Polycystic Ovary Syndrome (PCOS)
  • User avatar
    A/Prof Reece Sher

    Neurosurgeon

    5

    Verified

    I couldn't be more grateful to have been referred to Mr. Reece Sher. After years of just living with pain and not fully understanding my injury, i finally cracked it and got a decent review - leading to my referral. Honestly, Emily the office manager is an absolute delight! i'm a chaotic patient at best - missing referral deadlines for scans etc - but Emily was always there to help and so lovely about my chaos... When i got in to see Mr. Reece Sher he was AMAZING - he took the time to really properly explain every single thing! i asked a metric tonne of questions, and he patiently answered every single thing, he didn't make me feel time pressured at all, i didn't even realise how long i'd been in till i can out! He didn't push anything, and was honest about ALL my options and where there are data gaps/unknowns. My surgery went exceptionally well - Mr. Reece Sher was thoughtful and extremely considerate of everything thoughout the entire process, the operation, the hospital stay, and the follow ups. I’m 12 months on now and I couldn’t be more greatful. And just another shout out to Emily - coz shes amazing too!

    Seen for:

    Spinal Fusion
  • User avatar
    Kinesis Healthcare

    Dietitian, Exercise Physiology, + 7 more

    5

    Verified

    I had an amazing experience with Rohan Chavan. He is truly one of the most kind, understanding, and supportive physiotherapists I’ve come across. From the very beginning, he made me feel comfortable and listened to every concern with genuine care and patience. Rohan always goes the extra mile to make sure I’m improving and feeling confident in my recovery. No matter when I needed support or guidance, he was always there with a positive attitude and encouragement. His friendly nature and warm personality make every session feel easy and motivating. What really stands out about Rohan is not just his professionalism, but his genuine kindness and dedication towards his patients. He treats you like a person, not just a case, and that makes a huge difference. I’m truly grateful for his support and would highly recommend him to anyone looking for a caring, patient, and highly supportive physiotherapist. Regards, Ashnel

    Seen for:

    Rehabilitation
  • User avatar
    Gastroenterology Specialist Care

    Gastroenterology, Hepatology

    2

    Verified

    Scan was moved from Monday to Wednesday, and I queried this as my booking with the specialist was two hours later. Advised this was no problem as the results would be sent over to him. Logged on for a zoom appointment 2.30 and waited for 40 minutes to be advised that the Doctor did not work at this time. Then received a call for a consultation about 7.30pm from the Doctor. Advised him I did not want to speak to him, and I would get a referral to someone else, and he told me he had an obligation to consult me. Proceeded to tell me about his personal problems and he needed to pick his kids up from school that afternoon due to marital problems. I told him most people in life have problems and his were no concern of mine. Seriously the worst experience I have ever had in medical practices. Bizarre

    Seen for:

    Fatty Liver Disease
  • User avatar
    Dr Ali Gursel

    Orthopaedic Surgeon

    4

    Verified

    Dr Gursel was a caring person but communication after the surgery seemed poor. I had asked if I could go into rehab, preferably to Mt Wilga but was told constantly to have rehab in the home. I did not want this for a variety of reasons so, begrudgingly, I was allowed to stay in the SAN rehab for about a week(one day at a time), which I found very stressful. Dr Lam eventually found me a place as a day patient at Mt Wilga. This worked out well and when I completed rehab at Mt Wilga, I was happy to lead my indecent life and move around freely. This was not the experience I was hoping for with Dr Gursel.

    Seen for:

    Hip Replacement
  • User avatar
    Connect My Mind

    Counselling, Psychology

    4.75

    Verified

    I didn’t believe that connecting via zoom would be of any benifit, however I did find that my anxiety was not as heightened and I was lucky to get someone that I was comfortable to talk to first time round. This is very very rare and has been one of the main reasons I’ve never bothered with seeking help, as you grow tired of reliving everything you want to heel from trying to find someone your comfortable talking to. As I said I got lucky so for the first time ever I can say I had a good experience here. I’ve seeked professional help since and have not had the same luck ever again

    Seen for:

    Counselling
  • User avatar
    The Osteo Centre

    Osteopathy, Physiotherapy

    5

    Verified

    I visited Molly Clark at the Osteo Centre for a persistent foot problem that was making walking painful. What I loved most was Molly's holistic approach; she didn't just treat my foot but looked at my entire alignment to find the root cause. After a few sessions of gentle joint mobilisation and soft tissue work, my foot feels significantly better, and my overall body tension has decreased. She also gave me great advice on footwear and some easy home exercises. Highly recommend for anyone looking for thorough, professional care!

    Seen for:

    Pain Management
  • 5

    Verified

    I visited Molly Clark at the Osteo Centre for a persistent foot problem that was making walking painful. What I loved most was Molly's holistic approach; she didn't just treat my foot but looked at my entire alignment to find the root cause. After a few sessions of gentle joint mobilisation and soft tissue work, my foot feels significantly better, and my overall body tension has decreased. She also gave me great advice on footwear and some easy home exercises. Highly recommend for anyone looking for thorough, professional care!

    Seen for:

    Pain Management
  • User avatar
    Fertility North

    Obstetrics & Gynaecology, Fertility Medicine

    5

    Verified

    I’ve given my experience the highest ratings. The reason for this is because the staff were all super friendly and helpful with my appointments. The Clinic was clean and professional, and the staff ensured privacy when dealing with sensitive information. The Lab Staff were very helpful with explaining everything and the results following the appointments as well. I should note that there was ‘Technical Difficulties’ within some of the rooms, but this didn’t cause any issues for me, it’s more just to point them out.

    Seen for:

    Hormone Replacement Therapy (HRT)
  • User avatar
    Neurosciences Queensland

    Neurology, Neurophysiology, + 4 more

    5

    Verified

    After waiting weeks to get an appointment with another practice, Neurosciences Queensland responded to my specialists’s referral request within a few days with a confirmed appointment time. My whole experience with Neurosciences Queensland from appointment scheduling to interaction with the front desk staff and the care taken with my exam with Dr. Michael Leitch was exceptional. I would highly recommend Neurosciences Queensland to anyone and will definitely use them again if needed.

    Seen for:

    Nerve Conduction Test
  • User avatar
    Bond Day Hospital

    Fertility Medicine, Obstetrics & Gynaecology

    5

    Verified

    I am very thankful for the team, they have solved my issues, I don’t feel any pain even on my period I think the fantastic operation is the best in Sydney. First I wanna say thank you to my nurses Belinda & Dee. They’re professional and are looking after me during my operation. Also Dr. Saleh is very gentle and nice to me during the sedation period which I didn’t feel any pain. At last Dr. Anthony is being very helpful and guiding us through having our first baby.

    Seen for:

    Pregnancy
  • User avatar
    Dr Karen Paice

    Obstetrician & Gynaecologist

    5

    Verified

    This was our second baby with Karen, but first C-Section. She was in her absolute element in the theatre room, which helped me feel more at ease throughout the process. The theatre staff commented how clean her work was when transferring me to the hospital bed afterwards, and my incision has healed really well since without any infection or complication. I couldn't recommend Karen more highly, especially if you are planning on a C-section birth.

    Seen for:

    Pregnancy
  • User avatar
    Clarity Health Care - Fitzroy

    Psychiatry, Psychology

    5

    Verified

    I have had a couple telehealth app with dr Aaron Fernandez at the Melbourne office I think he's in and I find him very helpful and understanding and I would like to continue my sessions with him as he I find him a genuine honest physcriatist clinician and I highly recommend him to anyone who is genuine and genuinely want the help I highly recommend dr Aaron Fernandez he has honestly been a blessing for me and my mental health

    Seen for:

    Emotionally Unstable Personality Disorder (EUPD)
  • User avatar
    Dr David Moon

    Plastic Surgeon

    5

    Verified

    I was referred to Dr Moon after being diagnosed with a BCC which required day surgery. I found Dr Moon to be a very caring doctor with an engaging personality who went to great lengths to explain the procedure in detail. My treatment is now complete and I could not be happier with the whole experience. Dr Moon is a wonderful doctor.

    Seen for:

    Skin Cancer
  • 5

    Verified

    I was very highly impressed with the service and spot on time and the care given to me and the explanation very clear and what should be followed up moving forward. I strongly recommend Dr David van der Poorten a very good kind hearted surgeon and care for his patients. Thank you and your team for looking after me . Best wishes R. D.

    Seen for:

    Liver Disease
  • User avatar
    Dr Meredith Tassone

    Obstetrician & Gynaecologist

    5

    Verified

    Meredith was central to feeling good throughout my pregnancy, feeling like I understood what was happening, and feeling calm throughout. I trusted her implicitly, and i think this was because she was thorough, knew what she was doing, non-judgemental and very supportive. I couldn't say enough good things about Meredith.

    Seen for:

    Pregnancy

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