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  • User avatar
    Fertility North

    Fertility Medicine, Obstetrics & Gynaecology

    1.0

    Verified

    We have been using FertNorth for close to 5 now. Some appointments we leave positively encouraged and some less so but have found we are consistently, probably every visit given wrong information which we then have to spend a considerable amount of our own time to rectify. I.e ringing around to find places that provide specific blood tests, forms not signed by doctors, wrong test requested, wrong information that generally significantly prolongs our IVF process wasting months we had planned for the process of becoming pregnant. We have faced a lack of understanding and awareness surrounding being a sam sex couple. We found that the nurses are by far the most reliable and knowledgeable and most of our issues faced have stemmed from Admin staff not having the correct information but primarily the specialist giving us wrong information, forgetting vitals steps in the process or giving us contradictory Information since the advice given in the previous visit. We leave feeling confused and deflated every visit.

    Seen for:

    In-Vitro Fertilisation (IVF)
  • 3.0

    Verified

    Efficient but lacking attention to detail. Gluten free sandwiches prepared at a local cafe aren't acceptable for celiacs. Nurse said they'd be safe because they were packaged in a wrapper, which ignores preparation and cross contamination concerns. Disappointing level of care for an endoscopy centre that must cater to celiacs fairly frequently. MWEC was advised through my doctor in advance of my reaction to adhesives but on the day I was told they only had 2 options available and "they'd have to use something". Now I have an allergic contact dermatitis reaction. Please get an alternative to 3M adhesives that contain colophony, it's a common irritant.

    Seen for:

    Gastroscopy
  • User avatar
    Dr Jay Natalwala

    Fertility Doctor, Obstetrician & Gynaecologist

    2.0

    Verified

    We left feeling like our time and money had been wasted. We tried to plan accordingly by completing all tests and scans prior to the visit only to be now further delayed by needing an other test we could have completed months ago. We have spent 2 days since our appointment trying to call around to deal with tech errors on the website preventing payment and trying to find and external provider for a prerequesit that is not really clear and were told FerthNorth can provide but actually cant.

    Seen for:

    In-Vitro Fertilisation (IVF)
  • 5.0

    Verified

    I am extremely fortunate to have on my side in my recent prostate operation, Dr Mathew Winter and his great team for a fantastic effort. The follow up each day while still in Hospital was exceptional by Dr Winter and his two resident Doctors Damien and Umer. Also Dr. Venu Chalasani who originally looked after me prior to the operation still called in to see how I was progressing I am very fortunate to have such a fabulous team around me, So a big THANK YOU , I am grateful.

    Seen for:

    Benign Prostate Hyperplasia
  • User avatar
    Dr. Qiuye Cheng

    General Surgeon

    5.0

    Verified

    I recently had surgery for an inguinal hernia and removal of a lump on my chest (Limpoma). Dr Cheng’s explanation before and after the surgery was very informative and thorough and I had no questions The surgery was done robotically and the healing process was smooth and not too long. Its been a month now and I am as good as new I would thoroughly recommend Dr Cheng to anyone as he is a nice guy and a thorough professional!! Thankyou Dr Cheng Peter M

    Seen for:

    Inguinal Hernia
  • User avatar
    Professor Simon Platt

    Orthopaedic Surgeon

    5.0

    Verified

    Great professional care and advice. All medical and clerical staff courteous friendly and efficient. Dr Platt and his staff and colleagues are extremely easy to talk to which makes the consultation , treatment and it’s scheduling a very comfortable and reassuring experience. His knowledge and experience is impressive. Surgery and recovery went smoothly with hospital staff making my brief stay pleasurable. Postoperative care excellent.

    Seen for:

    Foot & Ankle Surgery
  • User avatar
    Gynaehealth

    Obstetrics & Gynaecology

    2.0

    Verified

    I had to wait over 6 hours for my procedure. They let taking people through before me who had been waiting less time than me. My sister called to check on where I was because my phone was flat and they said they checked on me and I was fine, except no one had checked on me. When I raised concerns about the wait time and lack of communication, I felt the theatre nurse was patronising towards me. It showed really poor patient care.

    Seen for:

    Abortion
  • User avatar
    Dr. Amin Bahabri

    Obstetrician & Gynaecologist

    5.0

    Verified

    Dr Amin has been incredibly friendly, supportive and genuinely invested in our fertility journey. He talked us through our options, guiding us in a positive and clear manner every step of the way. He listened to me and made adjustments where he could regarding my medication regime from one cycle/round to the next. Dr Amin took the time to check in with us at various points throughout our journey, offering advice and support.

    Seen for:

    Infertility
  • User avatar
    Dr. Siva Gounder

    General Surgeon

    4.0

    Verified

    Always a very quick session with the Doctor. Never been longer than 5 - 10 minutes. Always answered any questions that I've had and always goes through results keeping me accountable for them. I have made sure I kept on track after my weightloss surgery so my results have been great. Dr Gounder will always ensure I am doing my exercise and tell me the importance of this. 30KG down after 13 months!

    Seen for:

    Weight Loss & Bariatric Surgery
  • User avatar
    Dr Dan Krishnan

    Obstetrician & Gynaecologist

    5.0

    Verified

    Dr Dan was exceptional from the moment I was diagnosed with an extra-large fibroid through to after my surgery. He made sure I was comfortable and reassured the whole time, always honest and very approachable. He carefully strategised my procedure so it could be done keyhole, which I really appreciated. I’m extremely happy with my results and couldn’t be more grateful for the care I received.

    Seen for:

    Fibroids
  • User avatar
    Number 1 Fertility

    Fertility Medicine

    5.0

    Verified

    I’m a new patient and so far I’m super happy with the service. Olivia was great super helpful patient and kind. Dr Lyn was amazing, I have been following her on instagram and finally got to speak to her over the phone and she is kind and caring. Spoke to Emily today and very supportive. I can’t wait to meet everyone in person and start my journey with the no1 family.

    Seen for:

    In-Vitro Fertilisation (IVF)
  • 5.0

    Verified

    High praise for this surgical group! The receptionist was so sweet, making my kids feel special with lollipops and kind words while they waited with my mum. Dr. Hamilton was also exceptional—he explained my hernia surgery in great detail, with specific care for my connective tissue disorder. He is a lovely person and a very thorough doctor. Highly recommended!

    Seen for:

    Hernia
  • User avatar
    Dr Adrian Sjarif

    Plastic Surgeon

    5.0

    Verified

    I underwent a procedure to remove a SCC in situ on my face that was located just below the eye and bridge of my nose. Dr Sjarif, the support staff and nurse were all highly competent, professional, confident and kind. I felt in safe hands for the entire procedure. I would definitely recommend Dr Sjarif to my family and friends should they need his expertise.

    Seen for:

    Skin Cancer
  • User avatar
    Dr Scott Turner

    Plastic Surgeon

    5.0

    Verified

    I had an excellent experience, I felt fully informed and that communication was clear and professional. Dr Turner also demonstrates a high degree of experience and the associated excellent judgment needed during these complex operations to achieve a great outcome that I am very happy with. Thank you to him and his lovely team.

    Seen for:

    Eyelid Surgery (Blepharoplasty)
  • 4.0

    Verified

    Dr O'Brien was friendly, professional and provided information in a supportive manner. As an observation, perhaps not appropriate for reception staff to have a chat behind the front desk with someone they know who was waiting to be seen. As someone who works in the professional space, optics are everything.

    Seen for:

    24 Hour Blood Pressure Monitor
  • User avatar
    Orthopaedics Queensland

    Orthopaedic Surgery

    5.0

    Verified

    Dr Kim Latendresse was just great. His explanation on the procedure was excellent He also showed us the results of an MRI and what the trouble was and what needed to be repaired. I could not speak more highly of his help and explanations. Follow up appointment was also great thanks so much

    Seen for:

    De Quervain's Syndrome (Tenosynovitis)

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