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East Sydney Private Hospital

Anaesthetics, Breast Surgery, + 17 more

Dr Paul Thornton-Bott Hip & Knee Orthopaedic Surgeon For many years, I lived with persistent hip and leg pain that gradually worsened to the point where I could no longer walk, sit, or stand without significant discomfort. I was hospitalised four times for pain management and was repeatedly told it was simply an arthritis “flare-up,” with strong pain medication prescribed as the only solution. For over a decade, I experienced ongoing aching, and six years ago the pain began waking me at night. In the last two years, I suffered in silence. From February 2025, I was unable to sleep for more than four hours at a time—and even that was only possible with medication. Despite seeking care through POW Hospital, I was advised to wait for the flare-up to pass. By October, the pain had become debilitating. Everyday activities—walking, sitting, even something as simple as using the bathroom—became overwhelming. Eventually, my body simply stopped allowing me to move. The pain was completely life-altering. At my lowest point, friends encouraged me to seek another opinion. That decision changed everything. I contacted East Sydney Private Hospital and spoke with Michelle, whose kindness and compassion were evident from the very first call. She listened, acted quickly, and arranged for me to see Dr Paul Thornton-Bott that same day. From the moment I met Dr Thornton-Bott, I felt reassured. He was humble, thorough, and honest. He didn’t overpromise, but he clearly explained that a hip replacement could relieve my pain. For the first time in years, I felt heard—and more importantly, I felt hope. Michelle coordinated all necessary imaging and documentation seamlessly, and the entire pre-operative process was exceptionally well organised. I always knew what was required, and communication from both the hospital and Michelle was outstanding. I am now two weeks post-surgery, and I can say with absolute certainty: I have no hip pain. I can walk, sit, and stand without the debilitating discomfort that once defined my daily life. While there is some mild post-operative soreness, it is minimal and entirely expected—it is nothing compared to what I endured before. I only wish I had pursued this surgery sooner. Dr Paul Thornton-Bott is an exceptional surgeon, supported by a highly skilled team, including outstanding anaesthetists and specialists. You are treated as an individual—not a number—and your care is directly managed by him throughout the process. This is not a paid review—simply my genuine experience. I would not hesitate to return to Dr Thornton-Bott for future treatment, and my husband will also be seeking his care for a knee replacement. If you are living with chronic pain, please know there are options. You do not have to live this way. 10/10.

Ryde Endocrinology

Endocrinology, Nephrology (Renal Medicine)

I cannot stress enough how utterly unprofessional and inconsiderate to anybody but herself. Dr Lorraine Pereira is. Avoid her at all costs. This was one of the most unprofessional experiences I’ve ever had with a doctor. I booked an appointment two months in advance at Ryde Endocrinology and even changed it to 9:30 am because I had a funeral at 11:00 am. I arrived early, completed the forms, and waited… and waited. By 10:15 am there was still no doctor. The receptionist called Dr Pereira to let her know 9:30am, 10am & etc. patients are waiting for her. Dr Pereira response was she’s not feeling well today & won’t be coming into the clinic. Only when the receptionist called her did we find out Dr Pereira had simply decided she “wasn’t feeling well” and wasn’t coming in that day. No call to the clinic. No notice to patients. Nothing. Any competent, considerate professional would have informed the clinic early so patients didn’t waste their time. Instead, she left multiple people sitting there waiting for a doctor who had no intention of showing up. This is beyond incompetent. Any decent professional would have informed the clinic first thing in the morning so patients could be notified and reschedule. Instead, Dr Pereira wasted my time, made me late to a funeral, and demonstrated a staggering lack of basic decency or responsibility. Her actions were not just unprofessional, they were cruel, selfish, and deeply upsetting. Completely unacceptable, deeply disrespectful. I strongly advise avoiding this doctor. She shows no respect for her patients’ time, commitments, or basic human courtesy. Completely unacceptable. I would never recommend Dr Pereira to anyone.

Newcastle Surgical Group

General Surgery, Weight Loss & Bariatric Surgery

I had an incredibly positive experience with Dr Owen Morris, nurse Belinda and all the reception staff. Dr Owen Morris was not only highly knowledgeable and thorough, but also deeply human in his approach. He was calm, understanding, and took the time to explain everything in detail, always ensuring I felt informed and in control of my choices. The nurse, Belinda, was equally wonderful along with kind, supportive, and consistently helpful. Reception staff were always kind, informed and supportive. I would bet they are most probably the coolest reception team ever. The whole team's warmth and understanding made a challenging time feel much more manageable. I felt genuinely cared for every step of the way. I’m very grateful for the compassion and professionalism of this team.

Dr Bryce Jackson

Plastic Surgeon

As discussed with the Specialist, the initial consultation could have been less rushed from my perspective and maybe prior to the consultation maybe I could have been given information is advance? However I realise I should have been better prepared. Also they were very accommodating when I had to reschedule the surgery and the Specialist adjusted the approach based on my warfarin and sleep apnea. Also the follow up post surgery has been clear and prompt and probably more comfortable and relaxed - some of this is me being comfortable with the Specialist and his staff

Professor Michael Dickinson

Haematologist

I recently had my annual post remission check-up with Michael, which included blood work and a physical exam. As always, he was incredibly professional, and I trust him implicitly. He has a wonderful way of putting me at ease, which makes me feel completely comfortable during every visit. I cannot thank him enough for the care he provided during my initial treatment and for his ongoing support. I feel truly lucky to have him as my doctor.

Dr. Adrian Maher

Gastroenterologist

I had an excellent experience with Dr. Adrian. He was incredibly approachable and professional from the moment I walked in. He took the time to clearly explain the endoscopy procedure, making sure I understood every step and felt comfortable throughout. His calm and reassuring manner made a world of difference, and I felt genuinely supported and well cared for. I’m very grateful for his guidance and expertise — highly recommended

Dr Dean Yeh

General Surgeon

First time patient with Dr Yeh , what an experience it was ,a 5 minute consultation he did not even read my CT scan ( he said he would read it later) all he was concerned with was to get me in for a colonoscopy in 9 - 12 months time . I am on a Carers Pension, which they do not even recognise, so I did not benefit from that , I left totally disgusted, and ripped up the hospital forms .

Dr Phillip Katelaris

Urologist

Dr Katelaris is an amazing surgeon/urologist. He is very professional, caring and compassionate. Dr Katelaris is very experienced and has a wealth of knowledge. I would recommend Doctor Katelaris to perform any required surgeries. Doctor Katelaris removed my kidney due to renal cancer through open surgery due to previous emergency surgery for a twisted bowel in December 2025.

Dr Owen Morris

General Surgeon

I had an incredibly positive experience with Dr Owen Morris. He was not only highly knowledgeable and thorough, but also deeply caring in his approach. He was calm, understanding, and took the time to explain everything in detail, always ensuring I felt informed and in control of my choices sprinkled with a little bit of humour when appropriate.

Mr Ali Humadi

Orthopaedic Surgeon

Mr Humadi impressed me the moment I met him. He clearly explained his diagnosis of my back and leg issues and proposed procedures to operate on my back and the outcomes. I felt comfortable with his plan. It is now 3 1/2 weeks later and all the pain in my legs has gone. I highly recommend him.

Australian Cardiovascular Specialists

Cardiology

This was my first visit to Dr Kevin Cheng. I found him extremely easy to talk to and he explained. the results of the CT Angiogram very clearly to me. Also explained possible course of action for my cardiac condition., I left his rooms feeling. a lot more positive than before the consultation

Maryvale Private Hospital

Gastroenterology, Gynaecology, + 19 more

The nurses were fantastic. They explained everything clearly and concisely and put my mind completely at ease for my operation. Their kind, calm and cheerful disposition made this a completely positive experience. I wouldn't hesitate to choose Maryvale again if I needed another operation.

Dr Matthew Stokes

General Surgeon

I have found Matthew to be most personable and relatable. He doesn't speak down to his patient, his explanations are clear, he is empathetic. His confidence in his skill as a surgeon has reassured me that I am placing my life in excellent hands. I am so grateful to be in his care.

Home Sleep - Sleep Study Melbourne

Sleep Medicine

I tried to have a hospital study previously but couldn’t sleep. Having the sleep study at home was a lot more convenient and I was finally able to get a good nights rest. The appointment the next day was also very informative and i felt supported.

Retina & Macula Specialists - Hurstville

Ophthalmology

Very satisfied with all my appointments so far, staff friendly and caring always. All doctors that I have seen are friendly and really care about the patient. Happy that my operation went well and I’m continuing to get better. Thank you!

Happy Dentistry

Dental Care Professional, Dentistry

Best dental experience I’ve had! From the friendly front desk to Dr. Chris’s expert care, everything was top-notch. The office is spotless and the atmosphere is relaxing. Highly recommend this place!