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Karen McKertich

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Katie Heathershaw

Paediatrics/Pediatric (Children's Doctor)

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  • User avatar
    Maryvale Private Hospital

    Gastroenterology, Gynaecology, + 19 more

    3.25

    Verified

    Went in for colonoscopy and gastroscopy. Admission preparation perfect. Surgeon Dr Nair . Took it upon himself to band 3 haemorrhoids. I was told 3 to 24 hours of discomfort. Discharged with no pain relief. Put up with heap of discomfort and broken sleep for far to long before I took action to manage my discomfort. 5 days later is the first time I have been able to work. As a Dairyfarmer who was roster to work 24 after procedure. It put immense pressure on my young daughter to take my place on the farm forcing her to work 16 hour days. So in summary I'm extremely disappointed in how I was allowed to leave Maryvale hospital without being informed and armed with medication for my recovery. It has been extremely disruptive to my farm business.

    Seen for:

    Colonoscopy
  • 4.5

    Verified

    The cardiologist was excellent. My beef is with the front desk staff. I was left standing unacknowledged for a considerable time! One looked at me for a second and resumed whatever she was doing. After some more considerable time, the eldest muttered something about “ they will attend to me soon “. Eventually the third called me to attend to my appointment. Just because they work for highly qualified medical professionals does not place them above the patients. If they are seated at a reception desk, they need to be trained in basic customer service towards the patients, their customers.

    Seen for:

    Pacemaker Implantation
  • 4.75

    Verified

    The staff at the centre were all awesome🙏 My only issue is that after the procedure I got ‘Post-procedural Rhinitis After Intravenous Sedation With Supplemental Nasal Oxygen, or PRAISE SNOG’. Could I suggest your nurses are trained further in this so they can give patients advice before they leave if it happens to them. I was sneezing consistently before I left, so it was pretty obvious I had it. And now I know more, there are ways to minimise the impact, that I would have appreciated knowing earlier.

    Seen for:

    Colonoscopy
  • User avatar
    Dr Dan Krishnan

    Obstetrician & Gynaecologist

    5

    Verified

    Dr Krishnan was very caring and had very clear communication with everything. I really appreciated that he came in to see me the day after my procedure and went through everything with me and also came to see me on the day of my discharge from the hospital. He also took the time to look into my partners firtility and did pathology for him and explained everything. Dr Krishnan and his team are amazing and I'm very lucky to have been a patient.

    Seen for:

    Endometriosis
  • User avatar
    Dr Antony Lighten

    Obstetrician & Gynaecologist

    5

    Verified

    From day one of our IVF journey, Dr Lighten has been truly fantastic. He explained everything in a way that was easy to understand, which has made what can be an overwhelming process feel much more manageable and stress free. Dr Lighten is consistently polite, knowledgeable, and instills a strong sense of confidence in his ability and approach. Overall, I have felt well supported and informed throughout my treatment.

    Seen for:

    Fertility Treatment
  • 5

    Verified

    Did my gastro/colonoscopy at this clinic. I must say all the staff are so friendly and make you feel at ease. All steps of the procedure are well explained by the nurse and doctors. The place is extremely clean and you actually feel very comfortable lying on the bed. Post procedure was very good with the doctor explaining what had been done and any issues. Highly recommended!! Thanks to all the wonderful staff!

    Seen for:

    Colonoscopy
  • 5

    Verified

    Dr (Mac) Clark-Dickson is one of the few drs I’ve come across who is accepting and knowledgeable about the mind/body/spirit dynamics (not woohoo but actual robust science). As such, he is able to have much better insights for deeper diagnosis and treatments. He has a kind, patient and collegiate style of interaction which is soothing and calming for the patient. His training is comprehensive and up to date.

    Seen for:

    Functional Bowel Disease
  • User avatar
    Dr. Adrian Ling

    Vascular Surgeon

    4.5

    Verified

    Very pleasant compassionate Surgeon. He provided user friendly handouts and information. Very transparent about his gap fees leaving it up to the client to make their own choices . Caring and empathetic . His staff are a credit to the service expert knowledge , helpful and respectful . One feels heard , cared for and reassured . I as a former health Professional highly recommend Adrian and his team .

    Seen for:

    Painful Legs
  • 5

    Verified

    After switching to Dr Steve Tattersall in 2017, I never thought to leave a review. I just assumed everybody in the know recognised he was the best gastroenterologist in Sydney (maybe Australia?). His knowledge, care, bedside manner and connections are excellent. The staff are great and always treat me well. The treatments I have had have made a huge difference. Thank you team.

    Seen for:

    Colonoscopy
  • User avatar
    Dr Nicolas De Luca

    Gastroenterologist

    5

    Verified

    I have been seeing Dr Nicolas De Luca for many years He was recommended to me and I am so grateful for his service I moved four hours drive away four years ago but would not consider seeing anybody else. I highly recommend Dr De Luca and praise his professionalism ,his bed side manner, and his way of conversing is impeccable Happy to give my details to anyone anytime.

    Seen for:

    Crohn's Disease
  • 5

    Verified

    The clinic staff are exceptional, professional and supremely caring. I have been a patient for many years. Assoc/ Professor Eric Wegman is highly knowledgeable in his field,, professional and an extraordinary human being. He has saved countless lives, and I am one of those fortunate recipients to have been under his care. I have no words other than praise.

    Seen for:

    Capsule Endoscopy
  • User avatar
    Dr Mike Kamara

    Fertility Doctor, Obstetrician & Gynaecologist

    5

    Verified

    Dr. Mike Kamara has a very calm and gentle bedside manner, which immediately put me at ease. I had quite a few questions, and he took the time to answer each one clearly and patiently. I left the appointment feeling confident in his ability and reassured that the issues I’ve been experiencing will be properly addressed. I’m very grateful to be in his care.

    Seen for:

    Adenomyosis
  • User avatar
    Brilliant Being

    Endocrinology, Medical Weight Loss

    5

    Verified

    I received excellent service. My appointment was to check on the progress of my diabetes treatment. Roland was friendly, approachable and was genuinely interested in getting my blood sugar levels under control. After discussing how my treatment was progressing he suggested a slight change to my current dosages.and to continue monitoring results.

    Seen for:

    Diabetes
  • 5

    Verified

    Nurses and Doctors friendly and efficient, giving chance to ask questions.. Very happy with the care. It would be good to receive an email of the histology report rather than have to ask the GP for that report. No wait time which was great Just needed a little more time before getting dressed as felt unstable Otherwise excellent service

    Seen for:

    Colonoscopy
  • 5

    Verified

    I really appreciate Dr Siddharth Trivedi for his professionalism, kindness and care. This was not my first visit but I must say he has always been the same. It’s hard to find such caring specialists. I would highly recommend him. And the staff is friendly and kind too. Thank you !

    Seen for:

    Exercise Stress Test
  • User avatar
    Dr Sarit Badiani

    General Surgeon

    5

    Verified

    Highly recommended Dr Badiani. He went out of his way to complete emergency surgery for me and was extremely caring, empathetic and very highly experienced. He provided strong communication and clarity of my procedure and made me feel very much at ease.

    Seen for:

    Gallbladder Removal (Cholecystectomy)

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