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Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

I actually did not get to use the facilities in the private wing of Charing Cross Hospital, as I was seen in neurophysiology on level three of the NHS departments. The only time I had to go up to the 15th floor was to get two forms, stamped and provide my pre-authorisation number that meant getting in a crowded lift and riding up to the 15th floor, which took a very long time as the lift stopped on nearly every floor. Then I had to go back down to level three for tests. It was actually quite stressful for someone with my health conditions to do this, and to be expected to do this administration as the patient!. The waiting area in the NHS department was not relaxing, it was very hot, no natural light was had limited/poor ventilation and the receptionist was quite rude. The medical staff were more polite. When I pay for private healthcare, I prefer to stay in the private department than in the crowded NHS areas. I gather on this occasion the tests were not available in the private wing, but perhaps another hospital where the consultant worked would’ve been able to accommodate. I was not informed that the tests would be in the NHS department.

Dr Vafa Pirjamali

Psychiatrist

Having waited for an appointment for approximately two years, I felt nervous and apprehensive the morning of my appointment. Despite this, after a few moments speaking with Doctor Pirjamali, I felt more calm. Although we discussed some difficult topics such as grief and an eating disorder, he maintained an easy-going, nonjudgemental, professional and informative manner. Our chat was thorough and after the appointment had come to a natural end, I felt relieved knowing that no stone had been left unturned. Doctor Pirjamali came across as kind and extremely knowledgeable in the areas of ADHD and ( although he referred me to speak further to the titration team regarding this) ADHD medication. I I highly recommend him as a Doctor, especially if you are nervous.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

My wait time was excellent, I was seen ahead of my appointment time. The individual who picked me up to take me to the MRI was very friendly and kind. Unfortunately, that’s when things got somewhat awkward. The actual MRI attendant who was in charge of asking me the safety questions in advance found herself having a disagreement with a member of staff on another ward whilst with me. I understand that people are overworked and underpaid - resourcing has always been an issues (I have worked for the NHS), however, having an argument over who would tend to someone being seen after me is something that should not have happened infront of me. A joke was made of it when she hung up the phone but it was incredibly uncomfortable for me.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

Great! Excellent overall experience. Facilities in general good, room, cleanliness, staff and procedure. I really am a fan, and if necessity arises would return with a lot of confidence that things would go well. Two small items of feedback : Negative - situation of the centre is not ideal and some patients get a view of a dingy disused courtyard . This is a minor point ! Food could be a little more interesting. Positive - its both reassuring and positive that the whole experience, especially the excellent staff, are so personal. The patient feels that care is tailored specifically to them. Little danger of removing the wrong leg! Warm human interchanges throughout, which is very, very good!

The Lister Hospital, part of HCA Healthcare UK

Cardiology, Cardiothoracic Surgery, + 12 more

Once I arrived on the day of my surgery, the nurses were great in making sure I was fully prepared. The only questionable experience I had was that the physio who visited me before the surgery caused some confusion, as the exercises she showed me to do during the first three weeks were not what Prof. Field had said. Also it seemed odd that the physio visited me before the surgery, rather than after. Hence I ended up staying the night and saw Yannis, a different physio, the following morning, who was incredibly helpful. However, the experience overall was great, and Prof. Field and Dr Hussain, along with the day and night nurses, made me feel very comfortable and looked after me well.

Mr Chellappah Gnanachandran

Obstetrician & Gynaecologist

I cannot speak highly enough of Dr. Gnanachandran. From the very first consultation he took my concerns and condition seriously, listened carefully, and explained everything clearly without rushing or dismissing anything. I felt genuinely heard and respected throughout the entire process. The level of care, professionalism, and compassion shown before, during, and after surgery made a huge difference to my experience and recovery. I felt safe, supported, and confident every step of the way. I am extremely grateful for the excellent care I received and would highly recommend him to anyone seeking a surgeon who truly puts their patients first.

Dr Edward Seward

Gastroenterologist

The most important thing for a patient undergoing a medical procedure is the trust between the patient and the doctor From the assessment meeting, followed by the brief consultation with Dr. Seward, and throughout the medical procedure, I felt that I was being treated in the most professional manner possible. Dr. Seward demonstrated extensive knowledge, professionalism, and confidence, and created a comfortable atmosphere between us, providing clear information throughout the entire process. I would even venture to say that, to a certain extent, a friendly rapport developed between us.

Mr Robin Rees

Orthopaedic Surgeon

Mr Rees explained the problem. He gave a very clear explanation of the options available go me. He also offered advice on what he felt was less like to be suitable for me. The appointment for surgery came through quickly. On the day of the surgery, the procedure went well. I went home with clear instructions and what to do if there were any problems. The post op appointment showed that the toes had fused and everything had gone well.. in summary, Mr Rees has been very professional, very kind and very efficient from start to finish. I would highly recommend him.

Mr James Robinson

Orthopaedic Surgeon

This visit was a one year follow up after a partial knee replacement Mr Robinson has been extremely helpful and supportive throughout the whole process. Pre-op he explained exactly what would be involved and managed my expectations of the outcome in a professional and reassuring way. I also felt well supported during the operation and in recovery. The procedure made an enormous difference to me and my lifestyle as I am now pain free and have regained mobility and the ability to exercise. I couldn’t be happier that I had the operation with Mr Robinson.

Mr Thiruendran Gunendran

Urologist

I went to see Dr Gunendran with an ongoing water infection after several visits to my GP no one could sort it. I cannot thank Dr Gunendran he’s was professional and very supportive I cannot thank him enough for sorting out my problem. Nothing is to much trouble he’s a very kind and professional man , putting his patients first is his priority . He’s one of the nicest and kindest doctors I’ve ever met and explains everything to way I could understand.My months of suffering hrs now sorted thank you so much.

Harley Street Hearing

Audiology, Ear Care

I was welcome by the receptionist. I saw George Dashfield, Audiologist . George made me feel comfortable and relaxed. He carried out my balance testing explaining each one in detail which I really appreciated. He was very knowledgeable and was able to answer all my queries . He was so thorough and guided me throughout the examinations. His manner is impeccable . By far one of the nicest professional I have come crossed in some time. Would definately recommend this service to others. Thank you.

Bloomfield Health

Psychiatry, Psychology, + 1 more

We recently referred a client with an acquired brain injury who was displaying episodes of anger incorporating challenging behaviour. Dr Rick Adams was easy to talk to and he quickly and accurately grasped the situation and recommended suitable treatment. His support team, in arranging appointments and correspondence was excellent. I cannot speak highly enough of the support we have been given.

VIP Hearing Solutions London

Audiology

Nick Clive is a highly competent and effective audiologist, with excellent knowledge and experience. He is professional, thorough and approachable, with an in-depth understanding of issues facing clients with hearing loss. He initiates appropriate solutions, tailored to each client’s needs with effective outcomes. I recommend Nick Clive and his practice most highly. Charlotte M. January 2026

Total Hearing

Audiology, Ear Care

I could not praise Rekesh highly enough! I have a narrow right ear canal and so was somewhat concerned as to how difficult the 'procedure' might be - but I need not have worried; it was totally pain-free with no discomfort whatsoeve and, as a result, I would not hesitate to recommend this practice. I shall be returning again, when required, with complete confidence. Thank you Rekesh!

Mr Shanmugasundaram Rajkumar

Orthopaedic Surgeon

I was greeted on arrival by warm friendly staff,and everything I felt I needed to know was made clear which helped me relax.i was taken care of before,during and after the operation and all through the night.everything went as smoothly as I could have hoped for.from the nursing staff to the porters and physio team to my release,it all added to a pleasant experience.

Mr Moustafa Issa

Ophthalmologist

I was treated very well today. My only comment was that I would have liked a slightly more thorough explanation of his findings with a clear but simple review of the plan of action, in layman's terms, and taking a little more time so I didn't feel 'processed'. On the other hand I know he is busy and others need his time too.