Find your trusted Doctor

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

I would like to begin by acknowledging the excellent care I received from the doctors during my first visit. Both clinicians went above and beyond, and I felt genuinely supported by them. Unfortunately, this high standard was not reflected in my interactions with the reception and administrative staff. After my consultation, the doctor provided me with a ticket for my next appointment and advised that, in the meantime, I should attend the imaging department for an ultrasound. When I arrived at imaging, the staff were dismissive and informed me that, because I was an NHS patient, they would need to write to my GP for a separate referral. I explained that the doctor had instructed me to have the ultrasound the same day. The staff member responded that if I waited in reception, she would speak to the doctor, adding that “quite often they don’t know how things are done.” I waited for an hour with no update. When I approached the desk to ask for news, the staff member replied, “I’m sorry, I forgot all about you,” and said she would speak to the doctor immediately. After she finally did so, the situation changed dramatically: I was suddenly offered an ultrasound appointment for 11:30 a.m. that same day — just an hour and a half later. It was clear that once the doctor became aware of the issue, the department acted quickly and efficiently, which I appreciated, especially as I live only ten minutes away. The ultrasound itself was carried out professionally, and the doctor performing it was excellent. He explained everything clearly and asked when my next appointment was. When I told him it was scheduled for six weeks later, he advised me to return to the main reception and request an earlier appointment, as his report would be completed that same day. However, when I approached reception, I was dismissed outright and told, “Doctors make appointments six weeks in advance — it is what it is.” Additionally, there was no record of my attendance on their system, only an appointment dated 23 March 2026, which, by their own admission, belonged to a different patient entirely. On reflection, while staff may appear polite on the surface, the reality of my experience was the opposite. The inconsistency, dismissiveness, and lack of coordination created unnecessary stress and undermined the otherwise excellent clinical care I received.

Mr Shahid Farid

General Surgeon

Mr Farid truly went above and beyond for me. After being diagnosed with cholecystitis in December and spending a week in hospital, I was eager to seek quick help. Shahid came highly recommended to me - and I’m so glad he did! From the first consultation, it was clear that he was on the ball and was able to fit me in for surgery faster than I’d hoped. My initial hospital experience in December had left me a little shaken, but with Mr Farid I finally felt like I was in safe hands. My operation ended up being a little more tricky than anticipated (or so I’m told!), which makes me even more thankful that I went with a good surgeon. The experience at Spire Hospital Leeds was also top notch, with absolutely wonderful staff (and a great lunch menu!). Mr Farid checked in on me frequently on recovery, which was highly appreciated. I am now recovering well at home.

Mr Goran Ahmed

General Surgeon

Dr Goran Ahmed has been fantastic. I have been treated under his care from receipt of my cancer diagnosis almost a year ago, throughout my chemo and various treatments and then for my mastectomy and axilla removal twice when he operated on me. I am beyond grateful to him. He has been patient, understanding, empathetic and I have felt informed and safe with him from day 1. In clinic his explanations are clear and concise and nothing is ever any trouble. His manner is so professional, caring, genuine and kind. As a surgeon in theatre he has shown compassion, skill and is very clearly top of his game here. I am delighted with the outcome of my operations. As a HER2 positive DCIS survivor he has just told me I am cancer free. I have a long journey of preventative treatments ahead under oncology but it’s all downhill from here. Thank you!

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I had a Teams meeting today with Angela about my nutrition, as I’m looking for ways to gain weight. She was completely non judgemental, incredibly warm, and made me feel comfortable throughout the whole conversation. She never made me feel bad about my eating habits and was very kind and understanding in the way she worked with me. She gave me really sound advice and clear, practical feedback on how I can improve things going forward, particularly around healthy weight gain. I wasn’t sure what to expect going into the meeting. I half expected to be told to cut out lots of foods and start eating things I didn’t like but instead, she took the time to understand what I like and don’t like to eat. Overall, she was extremely helpful, supportive, and approachable, and I genuinely appreciated the session. I thought she was great.

Mrs Georgia Going

Sports Therapist

St Giles Physiotherapy provided excellent care for my painful wrist, and I would highly recommend them to anyone needing physiotherapy in Northampton. From the outset Georgia understood my issue which meant we could maximize the appointment time for hands-on treatment. She used a variety of different techniques during the session, which made the treatment feel thorough and targeted rather than one‑dimensional. I was also given clear follow-up advice and tailored exercises to continue at home, which has really helped my recovery between appointments. Everyone I dealt with at the clinic was caring, friendly and genuinely interested in helping me, which made the whole experience feel very supportive as well as professional.

Mr Ali Raza

Orthopaedic Surgeon

Very efficient visit to Ross Hall where I was seen on time, knee issue queried and some movements carried out to determine the problem and thereafter a quick visit downstairs to get some x rays taken. By the time I got back upstairs the x rays were examined and the initial findings confirmed. This was followed by a comprehensive explanation of the problem with different options of solutions provided with pros/cons and timescales indicated. I left the hospital with a good understanding of my knee issue and the facts to allow decisions to be made going forward. Overall a very positive experience and I would have no hesitation in recommending Mr Ali Raza to future patients with knee issues.

Skylight Psychiatry

Psychiatry

I would highly recommend Skylight for anyone seeking an ND assessment. From the initial inquiry to the final report, the communication was exceptional—they explained every step of the process so I knew exactly what to expect. Key Highlights: Wait Times: The appointments ran perfectly on time, which I truly appreciated. Supportive Staff: They were patient with my questions and created a non-judgmental environment. Helpfulness: They provided clear next steps and resources that felt genuinely useful rather than generic. It’s clear they actually 'get' neurodivergence rather than just checking boxes

Andrology Solutions

Clinical Science, Diagnostics & Testing, + 2 more

I had a very positive experience during my consultation with Professor Sheryl Homa. She was extremely thorough, knowledgeable, and genuinely caring in her approach. I felt completely at ease throughout the appointment and never felt rushed. All of my questions were answered clearly and in detail, which gave me great confidence and reassurance. The clinic was professional and well organised, and the overall standard of care was excellent. I would highly recommend Professor Homa and the clinic to anyone seeking expert and compassionate medical advice.

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

Dear Natasha, Thank you for your brilliant service, as always. I always feel so relieved after our sessions. I used to be unsure about physiotherapy and had tried several physiotherapists before, but you have completely changed my opinion. When my doctor referred me to you, he was confident that I would be satisfied—and he was absolutely right. I will now be his mirror copy in recommending you to others. Thank you so much for helping me regain my strength and confidence. I am truly grateful for your support and encouragement.

Mr Husam Ebied

General Surgeon

I recently had surgery performed by Mr Ebied, and I couldn’t be more grateful for the care I received. From the first consultation, he was incredibly thorough and took the time to clearly explain every detail of the procedure, making sure I felt informed and comfortable. The surgery went smoothly, and the follow-up care has been excellent. I felt genuinely cared for throughout the entire process. I’m very impressed with his expertise and compassion and would highly recommend him.

Professor Tarvinder Dhanjal

Cardiologist

Surgery and issue behind it were clearly explained and questions answered. The procedure on the day was well managed, with each stage pre op made clear and expected outcomes. Follow on consultation on outcome had sufficient detail and also clearly explained. Professor Dhanjal's expertise is obvious, but he has a very calm and clear manner which give confidence as well as clarity to what is involved.

Thames Valley General Surgery

General Surgery, Medical Weight Loss

As this was my first operation, I chose to use my company BUPA beneft. From my first consultation through to my post-op check up, everything happened efficiently, and very quickly. All my questions and concerns were explained by my lovely consultant, Marianne Sampson, and I was well looked after by the nurses; they were wonderful. Highly recommend.

London Gynaecology - Harley Street

Diagnostics & Testing, General Practice (GP), + 5 more

Fantastic experience again. Dr Mishra was so lovely and really put me at ease. The nurse was also very lovely and I felt they both took the time to explain the procedure and what they were doing each step of the way. The reception staff are always so welcoming and helpful. Overall it is always a great experience when I visit.

Ms Jihène El Kafsi

General Surgeon

Ms Jimenez EL Kafsi has been there for me from the start of my illness and has got me and my family through what was an extremely horrific year being in hospital for a continuous 10 months we can not thank her enough she is an amazing Dr and very caring and understanding our feelings and still continues to look after me .

Mrs Ewa Kozlowska

Audiologist

Clean friendly and very understanding if my needs and issues. The hearing test was very in depth compared to my previous experiences. Even done additional hearing test where putting noise in good ear while testing the weaker ear, was very happy cause no body has ever done this before and can’t be any more pleased.

Bristol Paediatric Clinic

Paediatrics

Dr. Andrew Badcock provided exceptional care for my daughter. He was compassionate, professional, and reassuring throughout. He examined her carefully, promptly diagnosed the issue, and established a clear plan for treatment. I felt fully listened to and would happily recommend him to others, Thank you.