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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

TCM Healthcare Fertility Clinic

Diagnostics & Testing, Fertility Medicine, + 1 more

We decided to visit them after reading their positive reviews and wanted to give it a try. After reviewing my test results, they recommended a three-month course of treatment. The instructions and cooking process were clear and easy to follow. After completing the three months of treatment, I went for another test and was delighted to learn that my FSH levels had gone down, which felt unbelievable and made us extremely happy. That said, I would have liked to learn more about my TCM diagnosis and what it meant, as this was not really explained to me. This was a bit disappointing, as I was genuinely interested—especially considering the cost of the consultations. Communication and transparency could have been better in this regard. However, Professor Au did call us to reassure us whenever he felt it was needed, which we appreciated. I would recommend them to anyone who is struggling with fertility and looking for support.

Freedom Vision - Hull

Ophthalmology, Optometry

I normally don’t write reviews, I’m someone who feels that if you do your job well, there is no need. However I have just been been signed off for my second eye cataract surgery and would like to thank all those involved in bringing this about. It was a long haul as my second eye was so bad after an accident back in my teens that a lens had to be made specially to correct my vision. It took about six weeks to make, but I was kept informed of progress regularly. I have nothing but praise for the people who saw me throughout. From the security guys, reception and medical team, to the optometrists, the surgeon and of course Hannah. As my point of contact, Hannah was there to answer my questions and kept me up to date with progress. Once again thanks one and all. In the nicest possible way, I hope I don’t see you again for a long, long time.

The Lindo Wing at St Mary’s Hospital

Allergy Medicine, Breast Surgery, + 21 more

I recently had a consultation with Dr Tan, and I was truly impressed by the level of care she provided. She showed exceptional compassion and empathy, listened carefully to every concern, and addressed each point thoroughly and individually. No question felt rushed or unwelcome. This review honestly doesn’t do justice to the standard of service we received. I left the appointment feeling completely reassured and confident that I was in the safest hands. Speaking with her felt like talking to someone I had known for years—she was patient and so attentive. Whenever something wasn’t clear, she took the time to explain it fully, even using drawings to help us understand. A service like that will never be forgotten, thank you so much!

Dr Sunil Nair

Diabetes & Endocrinology Specialist

I found Mr Nair to be very personable and attentive. He took copious written notes as I explained my problem and concerns. He suggested an adjustment to my medication regimen, which will help with troublesome side-effects, writing to my GP accordingly. This is a particular source of relief to me. He has also made an NHS referral for me, for a separate, concerning issue. I am extremely glad that I made the decision to see Mr Nair privately, rather than wait for an NHS appointment. If I should need any further advice or support, I won't hesitate to make a further appointment to see him. This was a very positive and supportive experience, Thank you Mr Nair.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I have had various symptoms of perimenopause over the last year or so but it came to a head a few months ago when i had a severe panic attack and seemed to develop anxiety. I am finding this difficult to cope with and the GP didn't seem to help me. I met with Dr Colquhoun and she was lovely, provided me with alot of information and advice and took me and my symptoms seriously. As a result I now have a course of action and have had HRT prescribed and a coil fitted. Whilst this is all new to me, i am feeling very positive about this plan and hopeful that I can start to feel like myself again!

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

My surgery took place there and had to stay overnight due to vertigo and dizziness. The hospital was friendly, new and pristine. The nursing staff outstanding as well as of course the medical team. I had dinner and breakfast and it was also healthy and delicious. Yesterday I returned to have the dressing removed and it was equally good. If any criticism would be to the pharmacy with a 30minute wait to get my prescription and also despite being a Bupa hospital not having the availity to charge Bupa for medication- I am under Bupa Global and in other Bupa hospitals this is the case.

Professor Siôn Glyn-Jones

Orthopaedic Surgeon

I am extremely grateful to have been under the care of Professor Siôn Glyn-Jones. He is exceptionally knowledgeable and supported by a fantastic team. Everything was clearly explained at every stage - from understanding my condition, to the procedure itself, and through recovery. I was nervous, but he was consistently reassuring and made me feel completely at ease. I am, of course, very grateful for the positive outcome of my surgery, and I have no doubt that this is due in large part to his skill and expertise. I would recommend him wholeheartedly.

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

When undertaking base line assessment prior to the procedure, this was conducted in the reception area. During this taking place, 3 other people arrived and seated themselves in the reception area. We were unclear if they were members of the public, staff or other appointments. They were not introduced to us as observers for my treatment. The introduction didn't occur until Prof Zveorov arrived, then introductions were made and my family was made aware they were from other institutions to learn and observe. The support and treatment were excellent.

Check4Cancer

Diagnostics & Testing, Oncology

My appointment was arranged at short notice, and I was given clear instructions on location and parking. My appointment startedon time, and I was told exactly what was being done. The examination was thorough, identifying several lesions which were scanned for the doctor to assess afterwards. I was told that the doctor's report would be available within a week. Imagine my surprise at receiving it the next morning! I would certainly recommend the service provided by Check4Cancer.

Mr Ahmed Shalan

Vascular Surgeon

Mr Shalan and his assistant Jo put me at ease and explained what was going to happen before and during the procedure. I received after care also A receptionist was able to come in as she wanted to gain some experience of the procedure. She was lovely and chatted to me the whole time to keep my mind of it. All 3 made it a simple procedure that was not stressful at all. Well done to the wonderful team

Dr Ehtasham Ahmad

Diabetes & Endocrinology Specialist

Dr Ahmed listened to me and I didn’t feel rushed and he explained things really clearly. I appreciated him congratulating me on how well I was doing. It was nice to hear that what I had been doing to improve matters for myself had been validated by a professional, especially when having a long term illness (it can get you down at times). Thank you

Dr. Giovanni Luigi De Maria

Cardiologist

Dr de Maria Was very attentive he explained everything in great detail and took the time we did not feel rushed everything was spoken clearly and in a way would could understand Dr de Maria was kind and nothing was to much trouble we left the hospital of a clear plan and knew what to expect we where very grateful to him

Professor Kiran Jumani

ENT Surgeon

My appt with Professor Jumani was amazing..he allayed my fears, explained everything he would do, explained the outcomes, and was in every respect professional and I felt he was engaged to the utmost with the procedure and my care. He is an exceptional doctor.

Dr Abdullah Mohammed

Cardiologist

Dr Abdullah has a lovely manner. helped me not only with my treatment but also with assurances of my condition , had plenty of time to talk me through things and always extreamly plesent to me and never kept me waiting long . I happy to call him my consultant

Dr. Rossella Barbagallo

Cardiologist

I found Dr Barbagallo to be both deeply expert in her field and empathetic in conversation. I had many questions and she patiently and intelligently answered them. The experience with Dr Barbagallo was first class, and I highly recommend her.