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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

The Portland Hospital was a wonderful place to safely deliver our beautiful baby boy. Our experience was personalised, with very thorough and caring professionals. Our obstetrician, Dr Kenga Sivarajah, was incredibly knowledgable and kind: someone we could trust implicitely and who was there throughout the entire 22 hour labour to ensure a safe delivery. The Anaesthetic team were quick and very effective with the epidural, ensuring that my pain was well managed throughout, with no side effects from the epidural. The nursing staff, both on the delivery ward and maternity ward, were amazing. Ellie and Scarlet were there every step to make sure I was safe and comfortable during labour. On the birth ward, we had regular nurse check ins and a lot of help with breastfeeding positions and latch. There was the option of the night nursery as well, which we elected not to use. The room was very comfortable with a trundle bed for my partner to sleep and a private bathroom (hugely appreciated immediately post birth). The food was excellent, with an extensive menu. The kitchen was a bit slow on some of the orders, but otherwise very good. Overall, our Portland experience was wonderful and we would hope to deliver there again in future.

Mr Julian Pavier

Podiatrist

I recently underwent an ankle operation with Mr Pavier, and my experience throughout the entire process was fast, smooth, and reassuring. He was professional, friendly, and knowledgeable, and provided clear explanations at every stage. I couldn’t be more pleased with how efficiently my case was managed. I was treated as a day-case patient and recovered quickly. It has now been just over two months since my operation, and I was already walking comfortably well before that. The procedure was modern and minimally invasive, resulting in a small wound, a shorter healing time, and the ability to walk without crutches in less than a month. Although I am a patient at Lincoln Hospital, I was given the option to attend a nearby hospital in Nottingham to speed up the operation, which was extremely helpful. The facilities were clean and modern, and the staffs were very welcoming. Thanks to the excellent care I received, my ankle is healing very well, and I am excited to return to my normal daily activities and resume sports without discomfort.

Ms Dalia Elfadl

Breast Surgeon

My recent visit was a two-month follow-up after my double mastectomy. The entire surgical experience with Ms Dalia Elfadl has been outstanding. From the very first consultation to the operation itself and all follow-up appointments, her care, communication and precision have been exceptional. She was always available to answer my questions, guide me, reassure me, and support me — which is invaluable for anyone going through a cancer diagnosis and such a major surgery. The operation was performed with incredible skill, and the results are beautiful, natural and truly life-changing. I felt safe, heard, and taken care of every step of the way. I could not be more grateful to have had a surgeon who is both a world-class professional and a genuinely kind, compassionate person. Thank you for everything.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

I had an outstanding experience at The Fortius Clinic. From the moment I arrived, I felt genuinely cared for and understood. The environment was calm, welcoming, and instantly put me at ease. Every member of the team showed exceptional kindness, expertise, and sincerity, which made me feel truly supported throughout my visit. Dr. Joideep Phadnis demonstrated the same remarkable professionalism and compassion—he took the time to listen, explain everything clearly, and personalise my treatment with great care. I left feeling confident, reassured, and extremely grateful. The Fortius Clinic’s dedication to empathy and exceptional patient care is truly extraordinary. I can’t recommend them highly enough.

Mrs Emma Eaton

Acupuncturist

Emma is amazing - from the moment you enter her warm, calm clinic, you feel at ease. Emma is extremely knowledgeable and takes a detailed history to ensure that your treatment is truly bespoke and maximises her extensive experience. I left feeling like a ‘puddle of chocolate’ - so relaxed I felt like I floated to my car, and that night, had one of the best sleeps I’ve had in a long time. If you’re thinking about booking an appointment, stop thinking and simply do it - and enjoy being amazed at how much better you feel afterwards!

Dr Apostolos Konstantis

Oncologist

I had every confidence in Doctor Constantis throughout. I felt that I was kept fully and honestly informed at all times. Just as importantly, I was also listened to, with my concerns being dealt with as needed. I was never made to feel like a cancer statistic - always an individual with my own unique experience of the disease and my treatment being taken into account. I could not be more grateful for this doctor's caring professionalism and am reassured that he continues to keep a 'watching brief' in the immediate future.

Freedom Vision - Newark

Ophthalmology

I had bilateral lens replacements last Thursday (27/11/2025) and the team could not have been more careful if they tried. The surgeon, Mr Puri, was excellent. My eyes are recovering really well with no problems., this was confirmed by my first post-op check-up today - a bit earlier than usual because of planned plane flights. Assess,et and post-op Sheffield, surgery in Newark. Staff in both locations are wonderful.

London Bridge Sports Medicine

Sports & Exercise Medicine

My appointment with Dr Seth was very good I have been under his care for a number of years and he is always professional and personable. He explains all that is needed and takes time to answer your concerns and questions. He is always determined to find the right solution and in terms of procedures he is gentle and make sure that you are comfortable and understand what is taking place would highly recommend him.

Miss Chrissie Laban

Breast Surgeon

Had a lovely experience in the Breast Clinic, this morning Monday 1st December, I had a very caring and iinformative meeting about my up coming surgery . I was put at eased with the health package at the meeting with Chrissie and the care nurse Katherine explaining how to use the drip and upcoming appointments, after surgery and what steps would be necessary with the outcome from my lump and lymp nodes removal.

Mr Dimitrios Mavrelos

Obstetrician & Gynaecologist

I had a hycosy procedure with Mr Dimitrios Mavrelos. I was a little nervous going into the appointment. However, the nerves soon went away as I felt relaxed, comfortable and Mr Mavrelos explained what was going to happen. He answered all my questions I had and for me what is an emotional time, I felt like I had a plan now in place and I got some answers today from the hycosy. Thank you so much for your work.

Platinum Medical Centre

Cardiology, Imaging (Scans), + 7 more

For a place that nobody hopes to ever need to go to, it is a very nice place. I’ve had a few visits. At the Breast Centre, everyone I have seen has been very nice & professional, especially Ms Lobo & Ms Patel. A very special thank you to Alina who has explained everything so clearly , who checks in regularly to see if I’m okay & at the end of the phone if I need her. Receptionists very friendly too!

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

From the consultation to the end results, Mr Mohan was professional and responsive. He has a skill of recognising what needs to be done for my frame and body shape. I no longer have loose skin and have a flat tummy (wearing size 8-10!). The opportunity to have two consultants operating in their expert fields meant I got the best results. I would strongly recommend the Abdominal Wall Clinic.

Dr. Bala Subramaniam

Paediatrician

We are forever grateful for Dr Bala. Always gives us parents a chance to speak and checks to see if we agree with decisions. This is very important because like he always reminds us, we are the parent and only we know our child best. Dr Bala is a credit to the NHS and thank you for making us feel heard and involved in our daughters care decisions

Nuffield Health Tunbridge Wells Hospital

First visit to a private hospital. Very clean and professional with some great facilities for various treatments. Only minor downside being the very small car park, which is often full of very large expensive vehicles taking up lots of space, or even multiple spaces. There is free on-street parking nearby (2 hour limit).

Mr Edward Massa

Orthopaedic Surgeon

Doctor Massa gave me back my life !! I had been in so much pain for over 4 years, on so many pain killers, and just didn’t know what to do next. One visit to Dr Massa, and he told me what needed doing. With in a few months I had my hip replacement, and haven’t looked back since!! Thank you for giving me back my life