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Moorfields Private Eye Hospital

Ophthalmology

I attended the hospital to have planned eye surgery consisting of cataract removal, lens replacement and full thickness corneal replacement under general anaesthetic. I arrived early and was allocated to a private ensuite room with secure storage. Nurses confirmed all the necessary checks that had been conducted the previois day in pre-assessment. A nurse applied gel to my hand to numb it ready for a cannula and provided surgical stockings. The anaesthetist visited to re-confirm details and provide reassurance. The surgeon visited to review procedure and risks. The nurse accompanied me to the anaesthesia room and looked after my clothes. After fitting the cannula painlessly, after the anaesthetic I knew nothing until awakening in recovery, with a pad over the affected eye. I was taken back to my room feeling fit and well. Nurses checked on me and provided the refreshments I had ordered. The surgeon visited again to confirm the follow up appointment. Medications were made ready, with post operative guidance. My chaperone arrived to take me home. The whole thing was completed on schedule.

Loughview Health

General Practice (GP)

This was my first visit to this lovely private GP practice. Lots of parking and ground floor facility was the first tick. Lovely big bright windows another tick creating brightness in what is usually not available in most other medical establishments. No sooner on the door I was greeted with smiles and courtesy from the lovely, friendly receptionists who welcomed me and offered me refreshments. Plenty of books and magazines if I wanted but didn't need them as I was taken at my exact appointment time, another big tick. My GP, Dr Fiona Moore came out to greet me and as I'd completed an online form with my reason for attending she was on the ball with what was required. She was so relaxed and friendly I felt like I'd known her for a long time and I felt at ease answering any questions. Having examined me she knew what the issue was and reassured me. Overall a brilliant experience.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I had a recent admission for a Discectomy under the care of Mr Manoj-Thomas. The entire experience from initial appointment to the actual surgery was just over 6 weeks. During this time I received regular communication to prepare me for my surgery. I was overwhelmed by the high standard of care I received as an in patient from the nursing and medical team. All professionals were courteous calm and maintained my dignity and trust during an anxious time and I am incredibly grateful. My follow up care is continuing and I was very impressed with the phone call I received 2 days post discharge to ensure I was continuing to recover. St Joseph’s epitomises the experience all patients should receive irrespective of whether they are private or NHS patients. Thank you so much.

Dr Paul Bester

Psychiatrist

Dr. Bester has had a profoundly positive impact on my son and our family. He helped my son overcome significant OCD challenges and school‑related anxiety, and set him on a path where he is now genuinely thriving at school. What truly stands out is Dr. Bester’s balanced and thoughtful approach to treatment. He takes the time to understand the child as a whole person, listens carefully to their feelings and priorities, and integrates that perspective into every step of care. He also works collaboratively with parents, making us feel informed, supported, and part of the process. We are deeply grateful for his expertise, compassion, and partnership. I highly recommend Dr. Bester to any family seeking effective, child‑centered care.

OSD Healthcare

Anaesthetics, Audiology, + 47 more

I was seen at breast clinic as a precautionary investigation I was nervous but I was met with such friendly natural staff which instantlymmade me feel at ease i was checked by the Dr then sent for a mammogram and then aent for an Uktrasound scan I am pleased to report that everything was normal and no concerns I thanked the dr profusely when he told me that everything was normal and i spoke highly to him about my having all the results within the time i was there I cannot thank you enough and thank the NHS for sending me there as I would not have ever wanted to wait for breast cancer screening results so to have them on the same night was so reassuring Thank you a nmillion times S

Miss Despina Mavridou

Obstetrician & Gynaecologist

Ms. Mavridou has been truly incredible. During a very difficult time in my life, she guided me with such kindness, professionalism, and compassion. She made me feel completely safe, listened to, and understood, explaining everything clearly and reassuring me whenever I felt unsure — often sensing it before I even said anything. Her calm presence and genuine care made all the difference. She has a wonderful bedside manner and creates a space where you feel comfortable being completely honest. It’s clear she was born to do this job, and her passion for caring for patients shines through. I am so deeply grateful for everything she has done for me.

London Gynaecology - Richmond

Obstetrics & Gynaecology

I usually feel quite embarrassed and anxious about gynecology appointments, but my experience with Dr. Priyanka Patel and the staff was truly amazing. From the moment I arrived, everyone made me feel at ease and treated me with so much kindness and respect. Dr. Patel was incredibly gentle, patient, and understanding. She took the time to walk me through the entire procedure step by step, which really helped calm my nerves and made me feel comfortable and in control. I’m so grateful for such a compassionate and professional experience. I couldn’t recommend her more highly.

Mr Edward Massa

Orthopaedic Surgeon

From the minute I first walked into Edward Massa's office he made me feel at ease. He explained everything in a way I could understand. This experience carried on throughout my admission for surgery and aftercare. He talks to you more like an old friend than some random patient. I had full hip replacement and was walking with crutches the next morning - although I had done pre-op exercises I feel this was down to Mr Massa's expertise in his field of work. I cannot recommend him enough - I may need another hip replacement at some point and wouldn't want anyone else.

Cathedral Eye Clinic

Ophthalmology, Optometry

As per usual every part of my visit is very professional and all the communication is prompt and informative, it is good to receive a copy of the progress. My last visit was on Saturday 6th December and it was a review of the laser treatment on my left eye - I was delighted when the review confirmed that the pressure on my eye had fallen to normal - this was a 50% reduction. I only had to put one eye drop at night. This was very professional and I have a six monthly review in my diary for 2026. I would have no problems at all in recommending Cathedral Eye Clinic.

Mr Saurabh Jain

Ophthalmologist

On arrival at reception I was greeted by friendly efficient staff. I was seen by Gurpreet Saini the Head Orthoptist who carried out extensive tests to better understand my condition. She was professional, and extremely thorough, Gurpreet answered all of my questions and was very reassuring. I then saw Professor Jain who discussed the test results and explained the best way forward to address my condition. I have total confidence in his professional expertise and I appreciate that I am being looked after by a first class team. Thank you.

The Menopause Medic

General Practice (GP)

I want to highlight how impactful and reassuring the process has been. After two years of feeling something was fundamentally wrong, the blood work and diagnosis finally gave me clarity. The predominant feeling is validation and relief. For so long, I doubted myself and wondered if I was imagining symptoms. Now, I have proof that what I’ve been experiencing is real and working with The Menopause Medic has been really empowering. In short: I have a plan, I have answers, and I feel heard. That’s everything I needed.

Mr Yuvraj Agrawal

Orthopaedic Surgeon

So fortunate to be under the care of Dr. Agrawal . He showed excellent knowledge and confidence through out the whole process - before and after my hip replacement surgery . His clear explanations of every subject about my arthritis , my hip , possible complications and treatment given me an assurance that I am in the safe hand to proceed with my operation . And now I am doing very well with my recovery. A big thank you to Dr.Agrawal .

Mr Ali Raza

Orthopaedic Surgeon

The consultant was clear, concise and took time to explain his diagnosis. He made sure I understood what my symptoms meant and the consequences longer term. We agreed to the best course of action by mutual consent, recognising the severity and inevitability of my situation. I left feeling my perspective was acknowledged and taken into consideration. I hope that the surgery required will be successful and in the not too distant future.

Schoen Clinic Chelsea

Coaching, Holistic Therapy, + 7 more

The team at The Schoen Clinic have been nothing short of exceptional. They have been supportive, responsive, and genuinely caring throughout an incredibly difficult time for our family. Their consistency, professionalism, and compassion made an overwhelming situation feel more manageable. I have nothing but positive things to say about every interaction we have had with them, and we are truly grateful for their care.

Mr David Rose

Cardiothoracic Surgeon

An excellent explanation of what the various tests meant together with a concise and clear explanation of the process that needs to be followed. Subsequent letters to other interested parties (including myself!)were produced within 24 hours of my consultation setting out what we had discussed and agreed at our meeting. I can't recommend Mr Rose highly enough and asked that he carry out the necessary procedures.

Mr Christopher Brewer

Obstetrician & Gynaecologist

Excellent consultation. Dr Brewer was very concise and clear. Very warm with a great patient centred manner. He was happy to answer questions and I felt heard and understood. I felt very confident with his competence and very glad he was my consultant. Very reassuring and calming throughout discussions that could have been distressing.