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GenesisCare Surrey

Oncology

My experience at GenesisCare Surrey was amazing. I chose to have private MRLinac radiotherapy for my prostate cancer in order that my treatment would have the minimum impact on my life and I was not disappointed. I was given an initial appointment within a week of getting approval from my health insurance. As my partner and I were travelling from some distance and staying in Guildford during the 11 days it took for my five treatments, the radiographers were very flexible in arranging the dates to suit us. GenesisCare offered to pay taxi fares for us to travel each time, but as the distance was too far we chose to stay and were amazed when they offered to contribute to our hotel bills, The building was modern and purpose built and the reception area was pleasant, bright and the staff friendly with tea, coffee and snacks on tap. Parking was easy and right outside. The MRLinac suite was similarly well done and the radiographers were friendly, helpful and keen to make things as easy as possible. It was nice to be taken into the control room to meet the team rather than them being shut away behind the glass. All of my treatments started on time and the last two appointments were rearranged so we could leave a day early. The whole experience felt more relaxing than attending a normal medical establishment, in fact more like being at a high-tech research institute. There was a follow-up call from a radiographer after we had been at home for a week to check how I was doing. The MRLinac treatment gave me very little in terms of side effects during the treatment or afterwards and meant we able to explore Guildford and the surrounding area when I wasn't having treatment. The whole experience was much preferable to the standard radiotherapy which would have involved 20 treatments over 4 weeks with months of hormone treatment. I felt confident that the use of MRI scans during treatment ensured the radiotherapy was precisely targeted to give the best results and to limit any damage to other organs. It did require me to lie in the machine for 25-40 mins and to ensure my bowels were empty and my bladder was half full at the time which was a bit tricky. The radiographers were very patient in giving me advice and support to help me achieve this although some more advice at the beginning would have been useful. If you have the option to have treatment at GenesisCare then I can thoroughly recommend it.

London Finsbury Clinic

Cosmetic (Aesthetic) Medicine

I first went to Cristina through a recommendation, and honestly, I didn’t have much hope left for my hair. From the very beginning, she took the time to sit with me and go through my hair history over the past few years to truly understand what went wrong. The treatment Cristina suggested has been one of the best I’ve ever had. It’s a long process, but without her help, I genuinely believe I would have lost all my hair. She’s incredibly kind, professional, and even encouraged me to visit my GP for additional support. Cristina is an amazing specialist, and I can confidently say she’s the best choice — not just for her expertise but for her care and compassion. The whole clinic is fantastic and provides outstanding service!

Harley Street Specialist Hospital

Cosmetic (Aesthetic) Medicine, Dietitian, + 8 more

Subject: Feedback on My Recent Epidural Spine Injection with Dr. Anthony Hammond Dear hospital Team, I recently had an epidural spine injection with Dr. Anthony Hammond, and I want to express my sincere appreciation for the excellent care I received. Dr. Hammond was exceptionally friendly, professional, and reassuring throughout the procedure. The entire team was also very kind, helpful, and attentive, which made me feel comfortable and well looked after. I had a similar injection previously in the USA, and I must say the care and overall experience at your hospital were far superior. Everything was done with great attention and professionalism, and I left feeling confident and optimistic about my recovery.

Dr. Conrad Schmoll

Ophthalmologist

My experience was amazing , I was so scared that something could go wrong .and very nervous on the day (3/11/25) On my visit today( 10/11/25) I came out with so much confidence that my cataract operation had worked really well On the 3rd November Dr Schmoll talked me through what he was doing in the operation with a very calming voice saying we are half way there and it was going welThe nursing staff were also very lovely I certainly give him 10 out of 10 Much better experience than my previous cataract operation in York Thank you Dr Conrad Schmoll from the bottom of my heart I would recommend you to anybody who asked me

Mr Shashank Gurjar

General Surgeon

After my first appointment I left feeling reassured, it was explained in detail what the procedure was, what to expect and the aftercare. On the day of the operation Mr Gurjar took time to come and see me to check I was ok and explaining what was going to happen before, during and after the operation. Following on from the operation I had my follow on appointment after 6 weeks again Mr Gurjar made me feel very welcome, asking how I had been and checking the area where my operation. Mr Gurjar is very professional but also has a compassionate side, he has a good way with people. I am very glad I chose Mr Gurjar as my surgeon.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I had a gastroscopy at St Joseph's and was extremely nervous due to a bad experience at another hospital some years ago. Dr Czajkowski and team were absolutely amazing, reassuring me and helping to put me at ease as soon as I arrived. I need not have worried as the procedure was carried out so professionally with minimal discomfort. I won't hesitate to recommend St Joseph's to anyone I know needing that procedure, or similar.

Dr John Martin

Gastroenterologist

I had a great experience with my doctor. I felt genuinely supported throughout the whole process, and everything was handled incredibly efficiently. All the tests and follow-up bookings were arranged very quickly, with no delays or long waiting times. The results came back fast and everything was clearly explained to me. Overall, an excellent experience — I felt well looked after from start to finish. Highly recommend.

Mr Shafiq Chughtai

General Surgeon

Mr Chughtai gave me a lot of information in relation to the procedure, and he was very accessible when I had questions and worsening of symptoms before my original surgery date, bringing surgery forward after admission to NHS A&E departments. He put me at ease throughout and undertook additional exploratory measures to rule out any additional complications. I couldn’t have asked for a better experience

Dr Dhanupriya Sivapathasuntharam

General (Internal) Medicine

Dr Siva was most sympathetic to my concerns re my Knee operation.. She paid a lot of attention to my anxiety over having to having a General Anesthetic and understood my concerns. After my operation she kept in touch with my recovery, and was most diligently attentive to how I was feeling. Altogether a veyr reassuring manner and concerned with my recovery progress.

Mr Hidekazu Yamamoto

Urologist

Mr Yamamoto is a lovely man and has helped me through a very difficult time recently with kidney stones. He is so re-assuring and really helps with allaying any fears and worries that you have about the unknown. He is also very responsive as is his assistant Michelle. Between them they have made the last 4 weeks far more bearable than they otherwise would have been.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

Everyone at Eastwood are so lovely from Receptionist to nurses and doctor's cannot fault them at all. They make you feel so comfortable and they care about you which is so lovely to have that as alot of places they don't care about the patients. Thank you again for making my time at Eastwood stress free and comfortable. I recommend this practise 100% xx

Newmedica Birmingham

Ophthalmology

Despite being a little anxious beforehand I found the diagnosis session and the surgery extremely professional and stress free.. All of the staff were helpful and attentive and the whole experience was one of excellent care. Professor Kolli explained everything clearly and the ambience inthe practice was relaxed and congenial.

Mr Patrick Gordon

Urologist

I travelled from St Helens to Leeds by car and train on various occasions for Mr Gordons expertise and i wasnt disappointed. Mr Gordon was really nice, caring & professional as usual. He seen me immediately on arrival and everything was completed very quickly. No fuss, no snags just great care and treatment.

Spire Claremont Hospital

Cosmetic (Aesthetic) Medicine, Dermatology, + 13 more

The care I received from initial consultation through to pre op, to advice verbal and written, speaking to Professor Brown’s secretary with a question, the care on the day of the operation and hospital care was exemplary. Most of all is the trust and skill of Professor Brown who I would like to thank.

Dr Arvind Chandratheva

Neurologist

I had an excellent experience with Dr.Chandratheva. He was incredibly kind, attentive, and thorough throughout my visit. He took the time to listen to my concerns, explain everything clearly, and make sure I felt comfortable and informed. I truly appreciated his professionalism and genuine care.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

Overall, a comfortable overnight stay, with good choice of menus. I was seen very quickly and prepped for surgery. However, it would have helped if I'd been told roughly what time I could expect my op. As it was, I was advised not to drink and went to theatre having had no liquid for 7 hours.